Best in Austin TX

Brad is great! I've had him to my house twice to help with plumbing issues. He's meticulous and thorough and somehow also pretty fast. He also takes the time to explain things to you and is a very nice person.

My jobs included installation of new garbage disposal, unclog tub, new toilet mechanisms, fix tub issue with water from shower, and install new kitchen faucet. Brad always helps me know what to purchase in advance, and he is thoughtful about not over-spending. He also has some basics in his truck, which he used this last time around to fix some issues.

His rates are reasonable and the work is first-rate. I'll definitely use Brad's services again.

Same day service located here in Cedar Park.  Quick.  Ran 75 foot snake to clear kitchin sink.  I had tried a whole bottle if draino and my own 25 ft snake and sink still stopped up. These guys cleared it for $195.  Did not shop just called this company.

Gilbert is awesome and does work that he stands by. I have used him twice now, once for a basic tub/shower handle repair and once for a hot water heater replacement. Gilbert was always very responsive to questions and arrived on time. He even worked extra to ensure that the new hot water heater would meet the updated city code. Furthermore, he replaced some hose bibs for free because he noticed that my current configuration would cause corrosion over time. Great guy, great service! Would highly recommend Blue Dragon if you have any plumbing needs.

Just had a difficult drain stoppage (old 1935 house, bathroom sink) taken care of by Kyle with Rooter-Man. Courteous and efficient. Price was reasonable.

Responded right away and was able to come the next day to fix my disposal. I appreciated the on time arrival, great work and communication. We will continue to use Capital City for our plumbing needs.

We called EZ flow because we had a broken shower cartridge that was leaking forcing us to shut off our water. They came by at the time they said, assessed the situation and quickly got to it. Theo explained everything and offered up additional solutions based on what he saw. Luckily, they were able to fix it with the least amount of effort and they even replaced our spout because it was leaking. I thought they did great work at an affordable price and most importantly, they came out quicker than the other places we called. Theo also quoted some additional work for us to consider at a later time but he wasn't pushy about, he just seemed to offer it based on his experience. We'll definitely call them again for our future plumbing needs.

The kid that was sent out had no idea what he was doing. I hired A&T to clean out my tankless water heater. The guy came out and immediately broke both faucets.  I use both of these regularly to water my garden and the hot water side I use to wash my hands when the other side is in use. The service person tried to say that they were old and stiff. I am a small person and use them everyday. They turned perfectly with ease. I had to argue with him to get him to repair the damage he caused. I argued with him at length and he finally called his boss who authorized the repair. When he was about to leave, I looked at the repair and he didn't replace the brass faucet connectors with the same threaded brass material. He used cheap plastic irrigation connectors that wouldn't have lasted long at all. I then had to argue with him about replacing what I had. It was a nightmare. Thanks for the boss on the phone it was eventually repaired correctly. The photo is the first repair made when they broke my faucets. It has now been replaced with the original brass faucets.

I hate being the first dissenting opinion, but I had a pretty poor to mediocre experience with Dave (aka Henderson Plumbing).  And, you can see from my extensive review history, it's rare, rare, rare that I don't write a 4 or 5-star review.  But, I feel like the issues were extensive enough that I should warn others.

In short, we had 3 small-ish plumbing issues at our new house that I figured would be good to have fixed.  We called around to a number of highly regarded, Yelp recommended plumbers, and Dave gave the lowest quote at $170 (the highest was $220).  The issues were pretty benign:  (1)  We had a leaky hot/cold water spigot where the washer connects.  It only leaks when the water is shut off and the washer is disconnected (so no problems when connected).  But, we figured we'd go ahead and get it replaced, just so there isn't a future issue.  (2)  We had a master bath shower drain that backed up a little bit.  It never caused issues w/ taking a shower, but more or less something that should be looked at anyway.  The problem was hair from the previous homeowner that was lodged in the drain.  (3)  The cold water in the master shower turned hot/warm after 2-3 minutes.  It wasn't burdensome, but was a buzz kill after a couple of hours of yard work in the Texas heat, and craving a cold shower.  

So, we set up an appointment for Dave to come out to our house on a weekday afternoon.  The day of the appointment, just before he was to show, he called to reschedule b/c he'd gotten a last minute back doctor appointment.  No sweat!  Gotta take care of the ol' back.  So, we rescheduled for the next day at 9:30 am.  9:30 comes around the next day......no Dave.  9:40.....no Dave.  9:50......no Dave.  Finally, just after 9:50, he arrives.  When he comes in, he kind of chuckles and offers a half-hearted sorry I'm late, then totally dismisses it (as if forgiving himself for making us wait).  Honestly, I don't mind so much that he was late, it happens to everybody.  But, I do mind that (a) he didn't call to say he'd be 22 minutes late, and (b) when he arrived, his apology was pretty nonchalant (like the guy who bumps you pretty hard in the store, and just keeps trucking while offering a muttered sorry.  So, that was the first negative.  Not a big one, but it let me know how much he valued me as a customer and my time away from work.

So, Dave does his work, makes one run to the hardware store, and finishes up in about 3 hours (of course, he somehow managed to charge us for 3.75 hours....at $95/hr).  He changed out the spigots & replaced the little drip pan that water from the spigot drains into.  Had to cut a hole in the wall so he could grip the pipe to unscrew the hot & cold water spigots, but I gave him the thumbs up on that before he got started.   He also dug out the hair from the shower drain and got that working as well.  The hot/cold issue he wasn't able to fix, b/c our shower apparently needs a special cartridge to work.  So, he did 2/3rds of the $170 job he quoted.    

So here's my problem.......when it was all said & done, he presented my wife a bill for $639.  $223 for parts, $356 for labor, $25 for showing up (seriously, it's a line item on the bill), and $35 for using a machine.  Aside from the fact that he actually had the gall to charge $25 to show up LATE, I'm a bit stupefied that a plumber would actually charge $35 if he has to pick up a took that is battery or electricity operated.  He lists off the parts he used on his form, all of which have been marked up 200-400%......this on top of this $95/hr labor charge, which evidently includes time spent hunting for parts at Lowes he neglected to show up to the job with.  The parts he used were about $50-75 at Lowes, yet he charged $223.  

What angered me about the whole deal is that I told him before he started that if he had any issues that were going to put us significantly over the $170 quote, to come get me (I was working out of my home office that day).  He never came to get me.  Not only did he never come to get me, when he was done, he never asked to speak to me to explain the extra costs.  He gave the bill to my wife and convinced her to sign it w/o ever asking to speak to me.  So, he managed to take a 3-part job that he quoted $170 on, do 2/3rds of it, and increase the cost by 376% w/o so much as uttering a single word to anyone (me or my wife) about the increased costs until he hands the bill to my wife and bolts before I can talk to him.  Classy.

I'm a business owner in the service industry.  I work with clients much like Dave does.  No matter how great someone's performance or product is, if they don't respect their client's time or money, and operate based on what's in the best interest of their wallet, rather than their clients, they're not worth much.  I can attest, Dave does good work and has a good personality.  But, his tactics are shyster-ish and his business etiquette is severely lacking.

~ Fabrico

I highly recommend Abel! I wanted to add a laundry closet to my older home, Abel came out quickly and gave me several different options and explained the pros and cons. His quote was very reasonable. He was done within a few hours, was extremely professional and knowledgeable, and answered all my questions. He did a great job, he will be my go-to from now on.

Update to my last review: Braulio has blown my wife and me off twice since he installed our toilet at the start of the pandemic. That toilet, by the way, has been sliding across the floors by a couple inches, and he ignored my recent message asking if he could take a look at it.

In that message, I also requested a quote for help with a toilet/plumbing issue (in a different bathroom) and a fridge water dispenser problem.

He ignored everything except to say he can't fix the fridge thing. I guess he's busy, but the half response-brush-off was rude.

We first met Jaime about 8 years ago when he was hired by our contractor to do the plumbing for a new addition on our central Austin home.  He did all the work for a new master bath, added a tankless water heater and removed old cast iron plumbing from our 1940s home.  Two years later he came back to reroute the plumbing in our guest bath.  He did great work with both jobs and we never had any issues while we lived there.

In 2019, I referred him to a friend who was experiencing a plumbing emergency at his rental.  My friend was super impressed with Jaime's responsiveness and work and was incredibly thankful to have found an honest, trustworthy plumber to help out during an incredibly stressful time.

And in February 2021, we had a pipe break in our new home after the major freeze.  We were panicked that we wouldn't be able to get it fixed timely since it seemed like everyone else in Austin was dealing with the same issue, but Jaime came to the rescue the next day and fixed the busted pipe.

In the 8 years we have called on Jaime, every single experience was top notch. I don't know what I appreciate the most about him: his professionalism, the prompt communication, the excellent work or how wonderfully nice and pleasant he is. The fact that we have been able to call on him to work on every single home we have owned in Austin really speaks volumes about the quality of his business and his work.  Thank you, Jaime, for always being there for us when we need you. You are the best!!!

Jim knows his stuff. A long-term master plumber with a quick understanding of your trouble, he will relentlessly bang out a job and make sure it's right. He might seem gruff, but don't let him fool you. Next time someone asks, Hey, do you know a good plumber?, you'll say, Yes, as a matter of fact, I do.

I went with the first plumber to reply but Stan's never followed through, so after three additional attempts with no reply...it's official, I've been Ghosted by Stan's Heating air & plumbing??

Had a guest bath toilet replaced. Marc was friendly, knowledgeable, and did replacement in no time. These will be my go to plumbers from now on!

We had a contract to sale our home.  The sprayer did not work at the kitchen sink.  After the inspection everything was good to go with the buyer but they wanted the sprayer repaired.  The kitchen faucet set was expensive so i call Plumb & Order they found the problem and I ordered the part I needed.  As soon as part arrived i contacted them and the same plumber came out and installed the part.  I did not have to replace the entire unit and it all matched.  Our home closed and the new buyer was happy and I was very happy with Plumb and Order.  Great company with really good people working there.

Justin was as professional as a professional should be. He was late, probably for the same reason, as he might have been late for the next person. He evaluated what was wrong with the waterline valve that feeds the ice maker on the refrigerator and gave me some options.  

Since I was the last appointment of the day/evening, he asked if he could come back the next morning right away. I said, sure! Justin made sure I was set, even in the event something prevented him from getting back right away--like a flat tire.

He came right away the next morning; he attended to every detail and wanted to be sure that he didn't overlook anything. I'd say that's a small price to pay for a little inconvenience.

I don't want any more plumbing problems. Nobody does, but I won't hesitate to call Thunderbird again. The first time was to fix leaky toilets and showers when we first moved in. 5 star service--customer and technical.

We selected Pure Plumbing after a Yelp search and reaching out via email for quotes. Mark was a professional, pleasant and respectful. He showed up and took care of business - we were fortunate in having a quick fix. Highly recommend Pure Plumbing Service for anyone in need.

Can't say enough great things  By far the best company I have used . The workmanship is great. They were very reasonable. HIGHLY RECOMMEND !!!Do not hesitate to call them for your tile projects.

We've had hot water leaks in the past and I was afraid we had another one since we didn't have much hot water. Spot-On sent people out the same day as my inquiry. Turns out we needed a new hot water heater, which they came back and installed the next day. Fast, reliable and seemed cost effective too

I've never been so motivated to leave a review until now. Like others before posted, Nick is the ultimate professional, and extremely considerate of your time & money. We had quite a list of items to be addressed before they erupted into bigger issues, and Nick and his assistant managed to knock everything out within five hours & operated with quite a sense of urgency. He paid much attention to detail, even tidying each space after completing a task. Considering the amount of time required, and the parts needed, the total invoice was extremely fair. Professionals with this level of integrity & skill are few and far between. I would have been remiss not to take the time to recommend his services after having had such a positive experience.