Best in Austin TX

Great service. Reliable. Nice personnel. No bull. Knowledgeable. Highly likely to hire them again. May even sign up for their HVAC maintenance program. I really like it when local businesses are great businesses.

I arranged for a troubleshooting call to satisfy a home warranty company. Given the previous kudos, they were assured the business of likely replacing a water softener as well as a tankless water heater and certainly repair of both.  

They said he called and the dispatcher called.  I had no record of a phone call and certainly no record of a voice mail since both the cell and the landlines transcribe to emails and provide an audio file of the message.  

First, the dispatcher said he showed at 7.40AM.  Then the owner says he showed at 8.45AM.  My first web access was at 8.40AM per history.  I was certainly close enough to hear the door.

The guy showed up but I never heard a door knock from only twenty feet from the door while working at my computer. I heard the trash and recycling pickups at the mailbox but not the plumber knocking.  He left a doorknob hanger that ironically states, No Dispatch Fee which is silly to say for reasons I'll explain.

Today, I'm then advised there would be a $275 troubleshooting charge to provide an estimate to the warranty company.  I was not advised of this when making the appointment.  That's a MUST KNOW piece of information in this scenario.  That is likely not a reimbursable expense from the warranty company.  New water softeners start at only  twice that amount.

This is not a great way to start with what could have been a lifetime customer. Their performance today would have sealed my decision to use them in a complete home remodel to be done in two years.

They blew it.

We bought a home and needed several plumbing items.  David was prompt to meet our availability to give a bid to install items we had purchased and to perform repairs.  We accepted that bid and set a date.  Circumstances forced me to reschedule twice, and David was accommodating.  His two guys, Jimmy and Tony, arrived when expected and installed a new kitchen sink, disposal, reverse osmosis system and dishwasher.  And repaired a shower mixer valve.  And replaced a toilet.  And made provisions in the garage for a refrigerator ice maker.  Jimmy and Tony obviously knew their trade and worked steadily and cheerfully to complete all tasks.  I recommend them to anyone needing plumbing work.

Definitely a five-star rating. Our issue was immediately addressed and fixed within minutes. The exemplary customer service is outstanding. From the moment the work order was assigned, we received continuous status updates making this an easy, efficient and satisfactory job! Highly recommend! Thank you!

Andre was very nice and professional. He was on job site promptly, and unclogged my garbage disposal pipe, replaced a part, and cleaned up the work site afterwards. His hourly rate was the best quote I got out of 10 places I contacted via Yelp, and he charged me less than that for the job that took half an hour (he didn't ask for the full rate because it is the first hour). He also accepts online payments via Venmo. Recommended.

I made some complains about the service their plumber provided(2nd time using them) and the owner says his worker is too damn perfect there's no way he deserves one single complain! WOW!! good luck with this company

Thank you Cowboy Plumbing Services!!! You saved the day after the nightmare of dealing with trying to get a different plumbing company to even come out. The gentlemen that came we're very nice and professional. They arrived when they said they would and worked quickly and got our toilet fix. Will def be using y'all again.

I've used Rick and Glenn with Austin's Best Plumbing for at least five years now and they are marvelous.  They give you excellent service at a fair price.  I am very happy I've found good and decent guys to help me out.  Invariably something breaks down on Friday or Saturday night or some other inconvenient time, but they are always there on Monday to help me out.  They are really the best in town.

Showed up on time, and got the job done quickly. Kyle fixed the high pressure value and leak that was turning our yard into a muddy mess.  Saved us over a holiday weekend.  Would definitely use them again!

Why haven't I reviewed these folks yet? Seriously had the best service last year with Colie putting in a Loop. He was hard working, fast, efficient and not painful on the checkbook! I will use these guys every time!

Mike came through with his crew and got my shower working again. Highly recommend. Honest hardworking local business.

This guy was great! My spigot popped off about midnight last night. I requested emergency quotes. A&D backflow  responded within 20 minutes. He even requested an immediate phone consult to determine if he would be able to fix it right then! Unfortunately it couldn't be as the wall needed to be cut into. Anyway, he showed up bright and early. He had everything fixed and back to normal in no time. He answered all the questions I had and explained various reasons why it might have happened and how to avoid it happening again. He was very professional and friendly. I will most definitely be using this company again and HIGHLY RECOMMEND!!

Home emergency repairs can be scary when they happen, especially when it comes to water. How bad is the issue? How much will it cost to fix? Who should I call?

I'm glad we stumbled across these guys. They really are the best. We've used them several times over the past year and a half, since the beginning of glorious 2020. Everything from a leaking water heater, leaking toilet, busted pipe in our wall, faucet installations, and water heater install. They do it all and each time they came through the quality of service has been outstanding. They have this friendly-neighbor feel to them. Whenever we have a water issue we do not hesitate to call them. Each of these guys perform consistent quality work.

We've been using Longhorn Plumbing's services for the past 5 months or so.  We found them on recommendation of our foundation company.  We had to reset our foundation and of course this caused a handful of plumbing issues.  We were very impressed with the work of the Longhorn Plumbing team as they spent 10 days working on our home and worked from 7am into the evening.  They are probably one of the hardest working teams we've had do work on our home.  Additionally their quote for a large project was the lowest we've received.  We've also had them perform other smaller projects including hydrostatic testing and again their quotes are the lowest in the greater Austin region.  Plumbing service work can really vary with some companies quoting us outrageous prices for a simple hydrostatic test.  Do yourself a favor and call Longhorn Plumbing for experts at an affordable price!

Connley came out to fix my kitchen sink today, only one day after I put in a request for service through the Thumbtack app. Super fast response!

I have had a clogged sink for about a week now, and haven't been able to do any dishes since the issue started because water kept backing up. I tried using a plunger, poured boiling water, and I used a 15 foot snake to see if I could get the issue fixed myself, but that was no help whatsoever. Connley had it fixed in no time at all. He had a 100 foot snake, which proved to be necessary for my kitchen pipes.

Cool thing about this experience is the fact that he explained everything he did, gave expert advice, and even showed me step by step what he did and told me how to avoid future issues like this. I'm going to recommend Cannon Plumbing to all of my friends in Austin. Great price, great service, and also insured and registered. Thanks bud!!!!

10/10.  Would recommend and use Andre's Pro Plumbing again. Had an electric water heater replaced.  On-time arrival. Professional, courteous, and friendly behavior (almost like hiring a trusted family member). Thoroughly communicated to me before the appointment and during the appointment what work will be done. Asked me questions about my setup/home to make sure the work they were going to do was appropriate and the time to complete the work was accurate.  Gave me a reasonably-priced quote. No surprises when the final bill came.  As they were performing the work, I was inspecting. They were VERY ADEPT. I felt very confident the work was being done correctly and they made me feel at ease that if anything happened after they left, to just call them, and they will make it right, but given how well I saw the work being performed, I know I won't have any issues.

They also mentioned they do tankless water heater installs, water softener installs, water filtering. Both residential and commercial clients.
Great company! 10/10

This company is really top notch.  I have had to call them and just thought I would leave a message after 6pm and one time about 9pm.  Nope, someone answered the phone.  They took care of making an appt..  When the guys showed up, what a great group of workers.  They were knowledgeable, did not try and over price me.  They gave me options, AWESOME, AFFORDABLE,  I needed them in Burnet and Marble Falls, and they were so efficient and showed up on time. I have used them now 3 times, every time, great people. THANK YOU THANK YOU

Overpriced...master plumber had to come out and redo what the first plumber did not do ....the master plumber was good.   Not sure how they price their work!