Best in Austin TX

I was referred to Ben Morgan the owner of this company by a very good friend of mine. He came to my house earlier today because I had a serious problem with plumbing in part of my house. Everything Ben did he explained what he was doing and why. And then I was further impressed when family members of his Mike and Andrew showed up to help on the job because every member of the three worked like a well oiled machine and took care of some things that was rather complicated to do. Andrew even took initiative on part of the project and actually helped them get it done at a faster pace. I highly recommend them to anyone who has any plumbing issues whatsoever whether you live in a new house or an old house like mine with cast iron pipes. I was extremely satisfied with the service I was provided and I will refer them to anyone I ever hear ask about plumbing issues. And if they're reading this I just want to say thank you.

On time, fixed quickly, identified and resolved additional issues, craftsmanship is perfect. Wonderful experience and will only use this company in the future. Thank you!!

Tankless water heater cover installed. Fast, reliable, and responsive. Would use again.

Couldn't ask for a better service. I initially called Diego to help us fixing the garbage disposal. He was  very responsive and came on time as he promised. After that, he also helped us replacing a shower head, fixing a door, replacing a door bell and replacing some blinds. Overall, the service was amazing and prices were very competitive. I am glad that I was able to find Diego as he seems to be a very honest technician. I recommend his services 100%

Our urinal was really clogged and left a gross odor in the bathroom at my office. Emilio and Grace were really helpful and they came and fixed it promptly the next day after our call.

Super fast service which I value.

They were able to make room in their schedule for me very quickly and were even kind enough to call and see if I wanted them to come sooner (I did) when someone else cancelled. They quickly identified that the leak was actually a backed up drain pipe from me A/C. They cleared the pipe for me, helped me fix it so that it wouldn't happen again, kindly pointed out that I needed to clean out my dryer vent soon, and vacuumed out all the water that had accumulated. They were very punctual and professional. They're one of a very few businesses that I have saved into my phone to contact again in the future if I have problems. I highly recommend them!

I installed new AC/Heating units from Honest Air Conditioning and Plumbing.  Today they came out to do the fall maintenance in preparation for the cooler months.  I had wanted an air scrubber for one of the units, and the technician, Alex, was very helpful in explaining my options and gave me a very reasonable quote. So in addition to the fall maintenance, he installed an air scrubber in not time at all.  Honest Air is by far one of the most reliable and reputable service companies that I have retained!

The first 5 years I lived in my house I had my downstairs toilet come loose every few months.  Every time a tech would come to reinstall the wax ring and it would get loose again.  This last time I called Ray at Davis Plumbing Services and he showed up within the hour.  As luck would have it he was finishing up a service in the area when I called.  He told me the reason my toilet would not stay put is my mounting ring was damaged.  He fixed that and set the toilet.  The price was reasonable.  I have not had an issue in over a year.  I will not call anyone else in the future.

Outstanding service!! We had an irrigation leak in our front yard that was leaking half a gallon of water per minute and the shutoff valve was stuck. We called several companies and they all said it would take a week or more for them to come help us. We called Plumber Near Me around 9am and they had someone out here by 3:30pm. Fixed it in 2 hours. So thankful they were able to help us so quickly!!

Great helpful trustworthy people. Very friendly. Offered free troubleshooting over the phone.

I was recommended by a family member to this business. My estimate was given pretty quickly and was able to get into the schedule easily. I had a toilet that needed to be replaced and a problem with a leak in my shower. My toilet was replaced quickly and at a reasonable price and Gabe found out the problem for the water leak in my shower and was easily able to fix it. I was very impressed with the job that was done Gabe was very professional explained everything that needed to be done and what the problem was. I would definitely recommend him to my family and friends and will use him again in the future if needed.

ETA: I have edited the review to add a photo that shows the written estimate that Cody sent me after we got off the phone. Before accusing a customer of lying, one would be smart to check their records and make sure they don't have proof to back up their claims. As noted, my initial interactions with this company left me feeling they were less than honest with their lack of transparent pricing. However, the harassment by Cody and Adam after leaving a 3-star review initially are what earned them a 1-star review. The reply to this one-star review below tells you all you need to know about Cody's character. In looking at other low reviews (to which PlumbSmart replied to every single one, blaming the customer), I now see that others have mentioned their high-pressure sales tactics. BUYER BEWARE!

P.S. Apparently this company works really hard to get Google to remove any review that is not 5-star, even when the review states facts and has receipts to prove it. I now realize PlumbSmart's 5-star rating on Google is not authentic. As Cody mentioned, Yelp does not allow businesses to bully or buy their way out of low reviews. Thank goodness!

Original Review: I reached out to this company for a quote for a water softener installation for our new home. The price I was quoted was $3,000 for the cheapest water softener they sell, plus an extra $2,000 for a carbon filter. That's high compared to other quotes, but no big deal. Companies can make up whatever price they wish.

The kicker for me was that I couldn't get a straight answer on the price to install a plumbing loop. I was told it would be between $800-$1500, but they would need to come out to the house to give me a price. Okay, that's fine. However, I was then told I was going to be charged $79 for a tech to come out to the house to tell me the price for the install. They advertise here on Yelp, Free Estimates, but apparently that is false advertising (see photo).

The final thing that didn't sit well is that they wanted me to commit to having the work done on the day that they came out to give the quote. I don't make a decision on a purchase that is over $6,000 on the spot. That is a very high pressure sales tactic. Ultimately, this made me choose another company.

That alone led to a 3-star Google review. However, after leaving that review, the two owners of the company, Cody and Adam, harassed me so much that I lowered my review to 1-star. What did that harassment look like? They collectively called and texted me TWELVE times in the span of one hour, calling from different numbers when I didn't answer the first number. They likely would have continued, but I blocked their numbers.

Clearly, they have some other good reviews, so I sincerely hope they were (both?) having an off day when they blew up my phone on Monday. However, based on the fact that they worked so hard to get me to take down my honest (3-star) review recounting my experience with their company, I question the legitimacy of their 5-star rating here. While I did not end up hiring them, my experience with them absolutely reflects their professionalism--or lack thereof. You can check my other Yelp reviews to see the awesome company we ended up choosing instead!

Best Handyman Services.Have been searching for 3 weeks to get help to apply insulation inside my 2-door garage. Very friendly and excellent workmanship. My search is over, will keep this one for sure.

If you want the job done right call Proficient Plumbing!  Billy came out right on time and did an amazing job for us!  He was professional, extremely knowledgeable and completed the job with a smile!  Thanks Billy!!!~~

Adept Plumbing run by Christian should be the first and last call you make for any of your plumbing needs. He's honest, fair and FAST! Service with a smile, charm and wit. No need to look any further, Adept Plumbing is THE best plumbing service in town!  The French accent is easy on the ears too!

This company rocks..short handed today and yet they made sure my hot water heater was repaired today....they could have easily blown me off until tomorrow, they will always get my recommendation!!

Johnny arrived on the day and time specified. I showed him what we needed done. He had a quote for me within 10 minutes. The quote was well within my estimated budget figure so I agreed to the work. He had to travel to the hardware store to get the adapters he needed. Even with the extra time for travel the job was completed in just at two hours. We now have a new faucet and catch basins in the kitchen sink. Excellent work and very friendly.

Called this man, Lewis, says he doesn't cater to certain parts of Austin. Almost laughable. State that on your profile dude. Waste of time and no trust when it comes to guys like a Lewis ego after you agree on price, time and day they cone up with I don't go to that area like hello it's Austin not Lockhart man. Get a life. Dude is a jerk.

Kinda  an emergency, needed yard mowed quick.   Martinez Services call texted back in minutes on memorial day weekend.  He got over in a couple of hours on a saturday.  Due to appointment running late had to leave him money out.  He is very honest, did work.  Great job, stayed in contact, sent pictures.  Great guy, great lawn guy.  Top notch.  Hard worker.

Christophert Luckett installed a new pressure reduction valve and a water softener system today. I've always wanted a water softener system because of the hard Austin water. One other thing is I've wanted to be able to shut off the water to my house without having to go to the curb in addition that didn't also cut off the functioning of my sprinkler system. The water softener comes with a house shut-off valve inside the garage. It lets me shut off water to the house without affecting the function of my sprinkler system. He was very professional, answered all my questions and didn't mind me watching the installation process. He and his helper did a great job and explained how everything works. Job well done!