Best in Austin TX

Doug's Plumbing is great! We have used them exclusively for 20 years for our various plumbing needs, from burst water pipes to replacing toilets to running new water lines, and just about anything else you can think of. The plumbers are always very professional and genuinely nice guys. They come out quickly for emergencies and show up on time when scheduled. They have always done a great job for us and are reasonably priced. We don't have to worry when we call Doug's. We know they will take care of us.

Extremely fast and courteous response to a web inquiry.  I sent a message at 8:30 AM and they were at my house at 11:30 the same day. The team that came out was very courteous, efficient, and effective.  They will definitely be my first call the next time I need a plumber.

Tony was SO responsive to all my questions and concerns. He was available right away to help me with a water emergency. Super nice guy and easy to work with. Always answered my call and returned calls promptly. Ill be working with him again in the future. Thanks Tony!

Me. Plumber did an outstanding job today for an extremely reasonable price.  I am very satisfied with the quality of their work and the care they took with my house.  Very highly recommend these guys.  Formerly Steve's Plumbing!  Rosendo and his helper are awesome for sure.

We had a minor issue with our air conditioning and called Texas Air Conditioning Specialist based on the Yelp reviews.  The came over, spent a half hour fixing the problem and said that wasn't a big job - no charge - just keep us in mind for the future!  What????  No charge????  Unheard of.  

Our whole system will need to be replaced in a year or two and you can bet we'll call them.

Mike has been my plumber for years except for a period when I lost his phone number and tried the number posted on Yelp.  His business is NOT closed.  It was just my good luck that I ran into him one day and got his number again.  As great a plumber as he is, he simply does not advertise beyond having a business card.  His phone number is 512-626-8036.  Do yourself a favor and hang onto that number.

We had what I thought was a leaking hot water heater.  Anthony came out and said that the unit wasn't leaking and I thought uh oh, another home warranty nightmare.  My experience has been that most home warranty vendors would have demanded their trip fee and walked away.  Instead, Anthony went to work and didn't even make me feel bad for mistaking the leak for the water heater.  Without skipping a beat, Anthony went on to track  down the source of the leak (drain line) and had it repaired in no time.  He initially couldn't locate the drain line outside but grabbed a shovel and started digging.  Not only did he resolve our leak, he went on to recommend easy solutions for a couple of items that could potentially cause a problem down the road.  He also took time to explain everything to my Spanish speaking tenants. Fabulous work ethic, knowledgeable and courteous.  Thank you Anthony.

Jimmy showed up right on time and answered all questions I had.  Quality workmanship on our plumbing needs.

German gets the work done nicely! I'm glad to recommend Mill Hill construction to everyone on the home improvement projects / construction projects.

These guys did an OK install of a water heater (only two problems, both fixable my me) so I decided to try them on some duct work.  I needed a new supply plenum and had a video chat with Ryan at the end of March.  I climbed up in the attic, took a bunch of pictures, made some measurements, explained what I wanted done and asked for a quote.  Though Ryan seemed a little distracted (not yet the busy season), I waited for a week before recontacting him.  He said,  Sorry I'll have that quote tomorrow.  Five calls and six weeks later, each time with the message Someone will call you back today, I call again.  Marcos, though the customer service agent (who never gives her name), says to tell me we will not bid on the job.  Well thanks for nothing Marcos, Marcus, or how ever you name is spelled. You should have told me that back in March, before I crawled up in the attic and did all that work and now that's its too hot for anyone to be up in attic.  No excuse for waiting 6 weeks to deliver that message.  They seem to be just another hit or miss home repair company.

We used this company to purchase and install a water softener into our new home. All of the staff I interacted with were helpful, courteous and efficient. Sierra set up our initial appointment and David came out to our house to test our water and recommend a product. I really appreciate David working with our budget and also giving us a discount for paying cash. To our surprise we were able to have our water softener installed three days early because they was a cancellation. Santiago and his team arrived right when scheduled - they actually sent me a text with a photo of Santiago so we would know who to expect. It was an all day project because our house wasn't already prepped for the water softener but we noticed a difference right away in the condition of the water once their team completed their work. The team were very clean, swept up after themselves and left our garage and front/side yard looking great. Unfortunately the next day we noticed that the vertical drain pipe that was installed was diagonal. We called and spoke with Therese who sent Santiago back to address our concern. We were very pleased with their customer service and caring enough to come back to make sure we were satisfied with their work! If you are looking to purchase a water softener I would highly recommend Alamo water softeners!

They over charged for the repair and did poor quality work.  They also burned PVC pipes next to the copper pipes they sweated.  Stay away from this company.

Disappointing as I reached out multiple times for an estimate but never received.  Tony visited on a Thursday to view the project and said he could probably have the estimate to me either that same day or the next.  I received a text from Ann the next day (Friday) asking for me email to send the estimate.  I responded with the information but never heard anything back.  I followed up on Monday asking for the estimate and again never received anything.  It's been over a week now with no response so I have moved forward with another professional and responsive company.

The service is good. The job gets done. The company pricing model is by the job/task. Each job tasks has contingency cost built in. If you have multiple job on the property, you will be paying contingency multiple times costing arms and legs. If all job goes quickly and smoothly, you are still responsible to pay for the contingency amount in the estimation.

Going forward, I plan on choosing a plumbing service by hourly. If it takes longer to get the job done, I will pay for the additional hours.

We've had two separate plumbing issues in the past 3 weeks. For the first issue - a leaking bathtub faucet - we called about 10 plumbers (seriously, 10!) that either didn't return messages or didn't have someone available to come out in a reasonable amount of time. When Lanier answered and told me they could have someone out later that day, I was thrilled. The plumber showed up exactly on time and was here for a little over an hour; surprisingly, he only charged us for an hour, the parts were cheaper than other plumbers estimated, and the service fee was lower than I was originally quoted over the phone! They made a great first impression.

Then earlier this week, our toilet started leaking. Lanier was the first plumber we called, and once again, they were able to have someone come out the same afternoon, again right on time. They fixed the leak within an hour and I thought all was good, but a few minutes after the guy left, I tested it out and the flow was much less than expected. He had warned me of this as he left, but it already had a low flow before he arrived, so I thought that's what he was referring to. Unfortunately, the flow was at about 20% of what it was before he arrived and was basically unusable. I immediately called Lanier and they offered to send someone different out later that day, but I said it could wait and rescheduled for later in the week.

For the third time, the guy showed up right on time (and even beat me to the house while I was out a lunch). The new guy that came thought it would be a simple fix, but after being here for about 1.5 hours investigating, replacing parts, and adjusting water pressure, he was able to get it back to what it was before the leak (although still not 100%, though that was the fault of the original plumbing design, not anything Lanier did).  He also said he would get back to me with a quote to replace the whole system with a proper design, and called within an hour after leaving with the information requested.

The best part though was since the first guy left it in a worse condition than when he arrived, even though he told me about the issue, and it was a mis-communication that was partially my fault, and I should have tested it before he left, they didn't charge us a penny for the second visit, neither parts nor labor!

After three great experiences with them, I cannot recommend Lanier highly enough. They will be our go-to plumbers for any future plumbing needs!

Water heater started to leak Sunday at 5 pm and there is nothing worst then trying to call a 24hr plumbing service and getting a recording saying their office is close.  I was able to get a hold of a company who sent out a AC tech (he must have been on call) to tell me that my water heater was leaking (was charge $170 to show up), who then called in their plumber who came over and told me yup, water heater need to be replace and gave me an estimate of $2400 to replace a water heater.  (I shouldn't be to hard on this company, the AC guy was able to determine where the leak was and did tighten something to stop the leak.. so the $170 was worth it but the $2400 quote for the water heater was highway robbery!!)

I don't know much about plumbing but I do know that a water heater start around $299 add labor say $1000 (I'm being generous) and it can't be more then $1200.  So I told the guy I will have to call around to get another quote.  Well to my surprise I was right a few place started their bid right around $1200.  Then I  got in touch with Claude (and I am so glad I did) he showed up to my house 20 min later. this was at 6:45 am. He took some measurement and explained what he was going to do and gave me a quote for $990 for a brand new water heater that is with parts and labor.  That was music to my ears, I asked him when he can do it, he said he can put me on the schedule for around noon time and was done by 2 pm.  

I have to say best customer service and pricing ever.  No upcharge, just gave me a quote and did the job in a timely manner.  Thank you Claude, will definitely recommend C & K Plumbing to my friends and family.  Even his wife Nancy who answer the phone was awesome, do yourself a favor and call them if you need plumbing done.

Cody and Chris were outstanding. We had a leak and Cody came to the house right away to fix it.  Outstanding, efficient, professional service.  I usually don't write write reviews but they definitely deserve a great one.  Thanks!

Seriously! I have found my plumber for the rest of the time I live in Elgin (although I hope to never need him again). So it turns out I did not have a slab leak, instead the builder put the water line UNDER the driveway! It is about 1 1/2 feet in. My roommate dug and dug until he found the leak and cleaned the area all around it. I called Mike and let him know what was going on. He went staright out to my house, fixed the leak and called me to tell me it was $100 even and he would just leave me a bill. He also said if I leave him the paperwork from the city to try to recoup some of my super high bill, he would sign it and leave it on the front door.
After speaking to so many plumbers in the past few weeks it is refreshing to know I have a good, honest plumber I can count on from now on!