Best in Austin TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Clayton and everyone at Accurate Leak & Line are great! We had a somewhat complicated situation due to conflicting opinions between our hydrostatic test and the plumber the sellers of the house hired. A friend going through a similar situation referred us to Clayton and he was quite helpful over the phone, and agreed to be the 3rd opinion. He was awesome at the house: he explained the hydrostatic test to us and a lot of information along the way and even talked to the sellers on the phone. It was really helpful in building our side to the sellers! Additionally, their prices are fair and they don't contract out the excavating or back-filling. Eventually we closed on the house and Clayton and his team were able to get started on re-doing our whole sewer line. It was extremely corroded cast iron. They were fast, professional, nice, informative (and patient) through out the entire process. It only took 6 days! I HIGHLY recommend Accurate Leak & Line.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

South By plumbing showed up to give an estimate on a hot water heater gas leak, they gave me a reasonable estimate and broke down expenses with their reasons for actions on the repair. They were able to find the control valve and have it shipped promptly to get the work done ASAP. Once the control valve was in their hands, they called and did their work the same day it arrived. The installation of the valve, draining of hot water tank, and a new supply line fitting took less than an hour and was really impressed. Thanks Robert!

I called three different plumbers before I found these guys.  They were able to come out the same day, within an hour and a half of me calling. They actually called to see if they could come a little earlier than planned. They were professional, courteous, reasonably priced, and super fast!  They even gave us some helpful hints for avoiding the problem in future & for extending the life of our PVC kitchen pipes. Great job!

Great guy. Went beyond the scope of work to get the job done. Made sure everything was done as promised

Highly recommended

Sadly we had two leaks this year and Greenwave helped with both of them (totally unrelated to each other). I wrote a review back in May highly recommending them and thought I wouldn't need another plumber for a while. Well I was wrong. At the end of October one of our two hot water heaters in the attic failed and caused nearly 100K in damage to our home. After almost two months, we are back in the house and Mike and Will came out today to remediate the problem with the water heaters since all of the structural work is finally completed.

I asked Mike to make a suggestion to me based on the problems we have had with the damned water heaters in the attic (not sure who ever thought that was a good idea). Mike suggested having a custom drain pan constructed so that he could put both hot water heaters, the recirculation pump and an alarm and shut off valve all together in this pan. The installation went great.

What sets these guys apart (besides being very competent plumbers) is that when he got the two water heaters up in the attic ready to hook up he realized that the supply house gave him one that is the most current version (more efficient) and the other was brand new but was last year's edition. He pointed that out to me (unlike one of the contractors that we sadly do our downstairs bathroom, who screwed everything up) and asked me what I wanted to do as he wanted my wife and I to be happy. I felt bad but I asked him to take the 2016 model back and get the new model as that was what I thought I was paying for. He sent Will to do the swap (the error was NOT his but the supply house) and when I was apologizing to him for being a pain in the ass he replied don't apologize.. we do this since we are the good guys. That pretty much sums up Greenwave Plumbing. You might pay a little more but trust me, you get what you pay for. If you live in Westlake like me, you have invested a ton of money in your home. If you need a plumber call Eddie and get one of the guys from Greenwave to come to your home, you will never call a different plumber again as these guys are truly the best I have ever encountered after nearly 30 years of home ownership.

Simply the best. Period.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

I can't express this enough when I say I felt compelled to write a review for Decker Plumbing, especially regarding Jeff. He is so easy to work with and communicated with us the entire time. He made the dreaded process of getting a new water heater a piece of cake!

Before getting the water heater installed, he meticulously took down ALL of our information so we could get the perfect water heater that would fit EXACTLY in the small space we needed.

The install went so smoothly. It is literally the PERFECT fit and it was amazing to see that he was able to get the water heater placed so easily, without any issues.

Jeff made SURE we were happy, that our hot water was working correctly, and that everything was back to normal. He was never rushed and really took the time to make sure everything was done the right way.

Whatever Decker Plumbing has been doing they need to keep doing because they did a PHENOMENAL job and we are more than happy with their service! Thank you Decker Plumbing and mostly Jeff!

Excalibur Plumbing was 1 of 5 estimates I received for an electric water heater replacement.  I chose Excalibur based on previous favorable reviews.  A date was chosen and Alan showed up, on time with everything needed for the install.  Alan explained in detail what he would be doing and would let us know when done.  When done, Alan instructed me on the use and maintenance of the heater as well as showing me how to adjust the temperature.  The old water heater was hauled away as part of the estimate and the work area was cleaned.  The finished job looked very professional.  I cannot imagine any other provider doing a better job.

I had AAA Auger replace a water valve 2 years ago and their price was about the same as other plumbing service companies.  Unfortunately, the valve failed and it was out of warranty when it happened again a few days ago.  Jose came out within a couple of hours on a Saturday but it couldn't be fixed until Monday because of the specialty of the part.  Two days without water!  They had someone actually drive to San Antonio to pick up the part I needed and fixed the problem on Monday as scheduled.  The amazing thing is that they did not charge me for fixing the problem even though it was out of warranty.  It may have been that a different valve would have been better in my situation the first time around BUT they didn't have to honor it.  Not only am I pleased with their service but Jose and the management truly care about their customers.  It's always risky to trust plumbers and their suggestions because most just want to charge as much as the market will bear without considering the customer.  I am extremely satisfied and grateful that this company stood behind their work and went above and beyond to keep a customer happy.  I have put them on my phone with several stars so I never accidentally call another plumber should the need arise.

We have used JustUs on two occasions; one on a holiday when our water softener flooded our home.
Dwayne was quick to respond and got everything fixed up.
When our hot water heater went out a few months after that, we shopped around and got a few quotes. JustUs was a bit higher, but they were by far the easiest to work with and quickest to have availability to fix the issue. A bonus: they are veteran owned!
I would recommend this plumbing service to friends/family.

Save your money and find a good plumber! We paid $575 to have American Leak Detection come out and locate a leak. They advertise that they can pinpoint the leak so we thought that would be helpful in fixing a leak that we knew we had but couldn't locate the exact location. The technician came out and ran a bunch of tests on all of our plumbing fixtures and said we would get a full report the next day along with a bid for repair. He was very courteous and professional. I had to call the office twice and finally got the report a week later. It was very vague, did NOT pinpoint the leak and did not include a bid for repair. So basically we paid them $575 to tell us that we had a leak in the same area we thought we did. Not great. Found a plumber that spent two days actually pinpointing the leak and fixing it. So like I said before, just start with a good, reliable plumber and you'll save some money.

If I could give this company zero stars I would . They are rude and cancelled on me 3 days in a row stating that there were more important calls and they couldn't guarantee that they would ever be able to come out.

Horrible customer service who just passed around the phone call when I wanted to voice my frustration.

The commercials that say doing the rebates right because it's the right thing to do is a JOKE !

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.