Best Plumbing Services in Texas

I contacted them to fix a botched wax ring installed by Radiant that left my house periodically smelling of sewer.  I lived with this for nearly a year assuming the problem was with my ancient sewer line that would be costly inconvenient to replace.  They discovered that the problem was an incorrectly and sloppily installed wax ring that wasn't even making contact with the toilet and fixed the problem the same day.  They were very courteous with their efforts to leave everything better than they found it and went out of their way not to unnecessarily drive up the cost of the repair.  I will definitely be using them again in the future.

I needed help with connecting NG line to outdoor kitchen. Chad was great to work with. He took the time fully understand the job and provided a very reasonable quote.
He also tried his best and worked me into his busy schedule to get the job done.
Overall I highly recommend reaching out to him if you feel he could help you out.

I picked lantz's because we were having a grinder pump issue and the specialize in grinder pumps.

The grinder pump failure caused sewage to backup, but when the grinder pump was cleared, one section of plumbing didnt clear. The lantz's plumber cleared it and it was all good.

After a lot of flushes the next bathroom down the plumbing line turned out to now be clogged. I had lantz's come back. This time they used a camera and discovered the clog had moved down the plumbing stack but wasnt a full clog. Water was backing up over time, but could still run through the system.

They cleared the clog and didnt charge for the second visit.

That was absolutely amazing service from Chris @ lantz's

After noticing a pool of water accumulating in our back yard, we called S&D plumbing to come out and take a look and figure out the problem for us. They came out right on time, introduced themselves and were very friendly. Our house is pier and beam so they had to have a few guys come out, since they needed one under the house and one outside to evaluate the issue. I am a stay at home mom or twin boys who are only three, so I didn't have time to be outside and supervise what they were doing. Three hours later they knocked on my door and asked me to come out. I could tell by the look on their faces that it was bad. I asked is it bad? and the plumber just smirked and sent in the big guns, their salesman. Before I was even told the issue, he stared asking me questions about my savings account and if I had good credit. I do not have either of those things because we are just starting out as a family and recently bought this house. He informed me that ALL of my pipes were cast iron, and that they were all rotten and needed to be replaced. The cost was 9800 dollars. After being rejected for a loan we told them we didnt have 9800 cash so we would figure something else out. We then called Excalibur plumbing for a second opinion, only to find out that ALL OF OUR PIPES WERE NEW AND PVC PIPE!!!!!!!! There was a bad pipe in just ONE area of the house. My husband crawled under there to be sure this guy was trying to screw us over, and sure enough, NOT ONE CAST IRON PIPE WAS FOUND. S&D PLUMBING TRIED TO RIP US OFF. WHAT IF OUR 9800 DOLLAR LOAN HAD GONE THROUGH? Would they have just taken all of our money without truly replacing all of our plumbing. I would not recommend these guys to ANYONE.

David is responsive, prompt, hard-working, friendly, and knows his business. He replaced a toilet, unblocked the world's most clogged drain (a gift left behind by the previous owner of my house) which involved climbing onto my roof (!), and replaced 60-year-old outdoor faucet heads. I had such a positive experience that I've asked him to come back to replace my other toilet, to deal with a corroded and leaking outdoor pipe, and to do some more un-clogging of sinks.

I have had more downs than ups with most contractors, etc. and it is SO refreshing to find someone you can rely on to get the job done efficiently and cost-effectively. I will be calling David from now on if I have any other plumbing needs.

We bought this house a little over 2 years ago.  It was built in the 1970's and needed a little TLC.  Through general plumbing issues that have come up and DIY home renovations gone wrong, I've used Austin Plumbery about 6 different times and I continue to call them because of the responsiveness, availability, quality of work, customer service and reasonable costs.  I have used two other companies on occasions Austin Plumbery didn't have availability and they were not pleasant experiences, not to mention the amount that charged for the level of service needed/received.  Travis came out yesterday to fix a pipe that cracked during the recent freeze Christmas Eve.  We realized there was a leak Christmas day, I messaged them that night and they responded within an hour for availability first thing the next morning. Travis was communicative and even found and additional problem and fixed everything and we were more than happy to pay the amount charged and it was reasonable and within budget.  I've also found Austin Plumbery is the only place to charge a service call fee, but applies it toward the costs of service if you go with them.  Everywhere else it's an additional fee. Which is an additional pain when you're desperate for services. I will continue to use Austin Plumbery and recommend them when folks mention needing a plumber!

I would work with Andre again in a snap. As a semi new home owner/ landlord things like replacing two water heaters at the same time is a scary task. Andre came out to give me a competitive quote and answered all my questions thoughtfully and with detail. He communicated everything that would happen in a way that helped me understand the process and communicate in advance with my tenants. He was quick to get back to me, on time and did a great job.

New toilets installed which needed piping changed.  Appointment was easy to make and he arrived as expected.
Work was completed without any issues.
Recommend

a plumbing technician came out to our house at 1798 Oak Glen in New Braunfels. My name is Gregg Walrafen. We wanted him to check over the water softener and water heater and drinking water filtration unit under the kitchen sink. After checking them all over. He tried to sell us new filtration and softening equipment. We did not want new equipment. I don't appreciate unnecessary sales pitches, when all is needed is possibly repair. I realize companies make more money on new equipment. again, I do not appreciate new equipment being pushed to me when it is clearly not needed. He was going to call us back with an estimate on new equipment, but never did. We will not call your company again.

Rick is a great plumber. He is honest with his estimates. Been using him for all my plumbing work.

Just had A&A Plumbing out to the house for a clogged main sewer line. They were fast in coming over (withing 45 minutes) on a weekend. Ryan Huff was the plumber that was sent out along with his helper Matt. They were very professional and quickly assessed the problem.  They discussed what options there were to deal with the issue and provided an estimate right away. The price was very reasonable considering it was after hours on a weekend. They resolved the issue quickly. This was the first time ever using A&A Plumbing and I am very satisfied with their work!  Great prices and very professional and honest plumbers! I highly recommend them and will definitely call them again for any other plumbing needs. Thank you Ryan and Matt! You two are awesome!!!

Hill Country Plumbing has always been there for me. Great service! Super pleased with all of the work that was done. They even clean up after they are finished! Friendly, accommodating, and superior workmanship. I would give them six stars if I could!

I contacted this plumbing company in order to fix my backflow issue. He came and not only fixed the problem, but explained to me what the issue is and if it was worth replacing. I highly appreciate the knowledgeable service with a smile. He followed up with me when an HONEST assessment and ensured he would call back and he did. In a world where trust is a sacred word I would definitely trust this young men to assist in any plumbing or septic issues. Two thumbs up!!!

Responsive, Reliable and Efficient. I would definitely recommend and use again. Thank you for coming out on short notice.

It's sometimes hard to find a reliable plumber. Most plumbers in my area seem to not return my call or make it hard to schedule.

Mr Rooter always answers and has someone to send out. Had two gentlemen come help me remove and water heater and bathtub and they made quick work of the task, were very polite and informed and answered all of my questions about moving forward and what to do next with my bathroom remodel. Price was very reasonable.

Moving forward with any plumbing issues, will be using Mr Rooter.

Top Notch Service and Professionalism. Leon and his team helped us through a difficult time, and even after the job was done has always been there to help and answer questions. We are brand new to Austin and trusted them, very glad we found them first. This is the team you want.  Paul W

I was very pleased with the two gentlemen that came out to fix our toilet. Very knowledgeable, thorough, pleasant and fast workers. Very happy with the toilet they purchased to replace ours, although I had never heard of the brand, it has the feel of quality materials, and I think it will last us for quite sometime. Price was very reasonable, will be using this company in the future and will tell all my neighbors about them! Thanks guys, I appreciate it!

Recently hired Cannon plumbing for a plumbing emergency at my home. They were prompt to provide clear estimates over the phone, were able to send qualified crew to the location within 2 hours. All along, Conley was courteous, succinct and prompt. The crew mitigated the problem in 1 day which avoided the need to book hotels etc. Moreover, came back in a couple of days and implemented a long term solution.
4 stars because their price is a little higher than other plumbers out there - but can be worth it if you value speed and clear communication. Moreover, they remain a great source of price comparison and plumbing advice.

I will call this plumbing review part one.
I have waited well over a month to post this review, you will see why a little further along.
Mid March my toilets and shower started backing up. I'm a DIY kinda gal so I rented a plumbing snake from a local rental place, pulled my toilet (we haven't known where our clean out plug is since we moved in 15 years ago) and tried to unclog the issue. No success. Figured the neighbors would appreciate us not peeing in the backyard so I looked around for a plumber on a Saturday and made a few calls. These guys called me back and we set something up for that afternoon.  It is important to note here that my neighborhood is all in septic.

In an effort not to make this a six page review, here are the highlights:
-The technicians arrived on time

-They told me it would be 490 bucks to unclog using the snake and if they couldn't unclog it with the snake they would need to use the wet jet which was over a thousand bucks!

-There would be no guarantee (warranty)

-After about an hour they unclogged the drains, hesitated to tell me that my lines were clear and that I might need the more expensive water jet if this didn't work.

-They put their camera in the pipe inside my septic pump tank (last tank of the system that pumps the grey water to my septic field), and said I might have a 'belly' in my line.

So I paid them almost $500 bucks and went about my weekend. About five days later I noticed my toilets and drains were sluggish. Sure enough they started backing up again. This time I called a different plumber with good reviews. They came out and told me it would be $232 to unclog my line but FIRST they needed to see if my tank was full!!! Go figure - my tank was full. The plumber opened the tank and was able to shove some of the solids down so that I could at least use my plumbing til the next day.

Yup, so the next day my tank was emptied and I haven't had issue since. I did contact Reliant to talk to them about this issue. The technician called me back and was extremely defensive. In addition, I wrote a letter to the supervisor. I explained the situation and what I thought would be fair, since I believe they should still be compensated for coming out, was to refund me half the $500. This would have offset the cost of the second plumber and made things right. I heard back a week later from the office manager denying my request.

Bottom line - I believe the technician was inexperienced with septic and should have checked the septic tank levels first.

****Post notes

After hearing back from the owner several points should be made. First, providing a camera at no extra cost is simply untrue. The cost was almost $500 and the technician told me it was part of the service. Second, you cannot see if my tank is full if you do not look at the solid tank. I have clarified in the photo that my tank was unburied by the SECOND plumber not Reliant. Reliant simply looked at my pump tank. Lastly, the technician inserted the camera into my pump tank and told me I had a belly in my line. My pump tank goes to my septic field not my house.
Again, my belief and the second plumbers thoughts were that the snaking Reliant did pushed the solids down enough to give us relief for a few days but ultimately, logically, if my solid tank is full no amount of snaking will solve the problem long term. And if you are an experienced plumber with homes that are on septic, you know this!
Also noted on the INVOICE (see attached pic) is the recommendation of the thousand dollar 'jetter' service to clear out dirty water to see issue. The Reliant technician noted that day that although the clog seemed to be fixed the draining was not what he expected and the water in the line was 'dirty'. Yup, cause the solid tank was FULL.  Sell me another expensive plumbing procedure but never mention the obvious.

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