A & A Plumbing

I had a plumbing leak in my master bathroom.  Brandi recommended I call A&A pluming and I'm so glad she did!
I called in the morning and spoke with April and Kerry (they are both so nice to speak with and very reassuring) they had a tech dispatched within an hour! Edward Garza and Jordan were great to work with! They were professional and efficient.  Edward answered any questions I had was so nice with explaining everything that he needed to do and going through all of my options to fix the leak.  Edward and Jordan worked to repair the leak and had it all done the same day! Great service!
While any home repairs are never ideal, I can say that I will always call A&A plumbing from now on for anything I need in regards to my plumbing!

I can't say enough good things about this company. This is the third job I've used them for in renovating an old home. Mario was in constant communication and helped in preparing for the fix I needed. The work was done with ease, with Mario, Chris Green, and Jaysin completing the work. Great help in giving me pricing options and solutions. Solid company great customer service and work.

Mr. Edward Garza is GREAT!!! From his expertise, he quickly found the problem and FIXED it. Outstanding service!!!

As an update to our review regarding A&A Plumbing written on 8/31/22, why would it take a business 2 months to respond and attempt to justify their
exorbitant charges.  Suffice it to say that their delinquent response validates the very reason we will never use their services again.  In business, honesty, integrity and credibility mean everything ... once it's sacrificed, consumer trust and confidence are lost.

I called A & A plumbing to replace the existing water softener with one that I purchased from Lowe's. The issue with the existing softener was that water was constantly draining from the tank.

The plumber came out and gave me 4 quotes: Two (2) separate bids to replace using A & A's softener with a new one; Rebuild the existing unit and; to install the new softener that I purchased from Lowes. The cost to use A & A replacement was much more than what I wanted to  spend, so the choice was between rebuild or replace with Lowe's unit. The plumber said that if it were his home, he would choose to rebuild since the system was better than one that I purchased from Lowe's. The total cost would be less if I opted to go with Lowe's replacement but I decided to go with the plumbers recommendation.

The total cost for the job was $1,745.28.  three days later, the softener was draining again, this time worse than before. I called A & A and they sent the same plumber out. He inspected the unit and discovered that Clack spacer stack assembly needed to replaced @ $440.91. I authorized the repairs since we really needed this fixed. My question was, why wasn't this checked in the first place and added to the original estimate that would have cost a total of $2,186.19? The plumber didn't have a good answer... Had  I known the total cost up-front, I would have opted to have the Lowe's unit installed.

BUYER BEWARE: The total cost to rebuild the existing system bothered me so I decided to look up the costs of the materials - it was $250 on the low end and $400 on the high end. The plumber spent total of 2 hours here and if you count the time it took to pick up the resin, 3 hours in total. So in essence, I was charged $1,800 for 2-3 hours of work. This seemed excessive, so I contacted the office and spoke to one of the managers - of course he defended the pricing.

So my advice to you is  do your homework; don't feel pressured by the plumber; take time and look on the internet the cost of parts and if you feel the charges are excessive, cut your losses and just pay for the service call and ask your friends, relatives and neighbors for a recommended plumber.                

Best 10% crosslinked water softener resins: $192 - $349.99: bing.com/shop?q=best+10%…

Cost for Clack Spacer stack assembly: $49 amazon.com/s?k=clack+ws1…

A & A Plumbing knows what they are doing by putting Kerry at the frontline. She is efficient, personable, empathetic, and professional. She explained the process and set us up with a same day appointment. The A & A team wore shoe coverings in our house. They made an assessment and gave us a few options. They were quick, efficient, and professional. It's all good here.

The technicians are friendly. However, the technicians are very well trained to make customers believe blooming a couple hundred-dollar repair into thousands of dollars large repair is a better option. The technician tried to steer customer away from a simple repair, by convincing customer an over-haul will solve all current and future issues. No doubt, this large repair will cost almost $10K. Small repair is certainly not as profitable as a big repair; it is apparent this company prioritizes their interest over customer's.

Once again, A&A was awesome to work with. From Brandy and April in the office to Chris doing the estimate and Seth doing the work and inspection, everyone was friendly and professional. They showed up when they said they would, texted/emailed ahead, and were very informative and up-front about what the issues were and why/how they needed to be fixed. They were able to get to the job quickly and get everything done in one day. Highly recommend them and will use them again. I truly believe that A&A has its customers' best interests in mind and that's been hard to find lately.

It saddens to write another review that is unfavorable to this company because generally they are so nice.  Well, I understand now why one reviewer stated this company doesn't always do big jobs well. First, there was only one small leak in a shower pipe upstairs after we removed the shower that needed repair.  Edward came with another plumber, he shut the door, and I trusted my home to him. He did such good work previously. After he finished, he asked me to check his work, and I was disappointed that he had cut the copper pipe that had a small leak and the hot water tub pipe beside it and replaced both top portions with pex pipe.  The pipe he was supposed to fix was still leaking when I checked--a little more than before.  He checked, held up a finger to the light for his partner to see, who said, What? Edward said, It's leaking, it's our weld. Well, I read copper doesn't weld well with pex, plus copper is more rare and expensive and I fully expected equal replacement, especially because he had fixed the shower  fixture pipe and said pex was twisted on and would leak. I asked why did he cut my copper pipe that wasn't leaking? When I talked to the boss, he said to go above and beyond, but on Monday site supervisor and Edward said to bring it up to code.  It was already up to code.  I said I wanted my copper pipes I fully expected, and after some resistance, I was told yes because it didn't say they would do that in the contract.  The site supervisor called and said he was coming out to do the work himself--new copper.  In the meantime, at 11:00 p.m., the pipe they didn't have to cut had a leak and the water was coming through the ceiling.  I heard a very steady drip drip, and water was rolling rapidly on the inside ceiling bowing the tape. I didn't know how long it had been like that, but the carpet was soaked too. My husband turned the water off. No one answered Friday, January 14, 2022, even though I have the plan for emergencies.  When no one answered Saturday, I went online to chat on their website, and that worked.  The emergency worker came alone, and he cut the leaking pipe on the copper and capped it until Monday when they would replace both with copper.  But the pipe was hot and he dropped it on my rug and burned the rug. Oh, my! The worker who arrived was excellent, but his explanation wasn't--company emailed his report stating it wasn't their fault, after he said it's free because we cannot tell if it is our fault or not.  But it would be too coincidental. They wrote it is the way the builder built the house (What! 22 years ago it was built, and would have leaked before now).  Especially because the site supervisor  who came Monday to replace everything with copper stated, You have to be careful working with these pipes, saying this to my husband also.  They didn't have a report signed, left, and emailed a report with just a horizontal curved line as if it was signed. Anyway, I called the boss and insisted they don't blame the builder on a new report because when they have you sign, they don't show you what they are saying.  To the boss's credit, he changed the report to read it was not their fault, deleting anything about the builder, but I submitted both reports to my insurance company.  The boss said he is sending a carpet company but I couldn't meet them at their time, and he will not give me the name.  I asked can I choose my own company.  Finally, I am happy with the new copper welded pipes. I asked for the site supervisor to come back to put in new fixtures-while the shower is out, it's the time to get new handles. So I think it depends on who you get in this company, and site supervisor and his partner are so very nice, exceptionally so, and did a great job! One helpful tidbit--if there is a slight bit of mold on your sub-floor of the shower when removed, like mine, insist they cut out the ceiling downstairs.  I asked, but the mold remediation company didn't think it was warranted. There was more black mold in the ceiling on one beam.  So God brought something good out of something bad, as it is His habit to do.  Mold remediation was done upstairs and downstairs today.  The downstairs mold grows over time, and, therefore, was not caused by the company, but probably from the previous leak they came to fix.

We were not in town when there was an emergency plumbing issue at our home. A&A Plumbing were quick to respond to our request, provide an estimate, and walk us through the entire process. Their team was highly professional and skilled - they arrived on site with a scope and identified the issue immediately. They worked around our schedule to expedite the job. The quality of work was top-notch for a fair price. Customer service from the on-site team and back office was excellent.

Thank you so much for your help and service. Dale was great, went the extra mile. I had tub and sink work and was very pleased with the experience.

I have used this company several times in the past and was very happy with the service and price.  A couple of weeks ago I had a toilet removed and a new one installed which cost me 1,095.  This seems a little excessive to me as I did not get a receipt showing how much everything cost including labor , just what was done.  I did not even get any paperwork from the toilet they got at lowes telling me what kind of kohler toilet it was and the price.

This is one of the best plumbing services I have used in years!!!! From the start of scheduling an appointment with very fast availability and great customer service. Justin Flores arrived and assessed the need for new water heater(old one was 12yr old). Within a little over 1hr... had a new functioning water heater.

Justin was awesome!!!!!! Very professional and great to work with.

Again... best plumbing services we have used in San Antonio and if ever needed... will definitely use them again. Thank you for all the help.

Great experience with this company!  Their receptionist staff was very friendly, clear, and communicated exactly what to expect.  I received both an email and text reminder about my appointment, plus a call on the day-of when the tech was 30min away, and a text with a photo of the tech coming to do the repair, so I knew whom to expect knocking on my door.  Tech Chris Green was very friendly and courteous.  He clearly explained what he planned to do, the cost, and how long it would take.  Will definitely use their services again and definitely recommend this company.

Called A&A and they were able to get a plumber out the same day. Service calls are $19.99 Mon-Fri during working hours (I think it's more on nights and weekends) and they are excellent about communication, they send you a text and email with the photo of the plumber who is set up to come to your house.

During these strange COVID times, they were great about screening homes and emphasized the use of protective equipment (including masks and shoe covers) which was a nice addition.

They also take pictures of the issue and their work. I've been so impressed with the communication, I'm sticking with them. I've been looking for a plumber in SA for a long time and I'm glad I finally found them.

Do not use this company, they completely screwed us over.  Sold us a cheap garbage disposal after paying extra for the top of the line . It broke after a year.  Extremely rude customer service on the phone and the plumbers.  There's so much more but too much to explain here.  There are better companies in SA, any company would be better than this one

They looked very professional with their iPad. However they are very young and need more experience. Easy job,  I am sure they will do fine. I didn't hiring them because my job was out of their league.

ABSOLUTELY the BEST plumbing company in our area  (IMHO)!

Four years ago, they replaced and upgraded my water heater.

I hired a company that asked me for white bread ( Mrs Beards) to help stop the leak...SMH.

HUNDREDS OF  DOLLARS LATER, when the meter was replaced, my back spicket leak, turned into a blazing waterfalls!  

One of my neighbors  turned me in to the water company!  Not knowing I was already in contact with them!  Attempting to rectify the problem!

A&A not only took care of my issue AGAIN, but they CARED! TOOK CARE OF ME, and even sent me flowers, because of my health issues!

Who does that now a days??? THEY DO!

Thank you Terrie and Kyle!  Customer for LIFE!

Jeremy and Chris were amazing - and HONEST - technicians who helped my home get squared away quickly, while providing the upgrades our family absolutely needed.

The entire crew at A&A were top notch. From scheduling to the plumbers, journeymen, and coordinator. They were courteous, professional and neat. We had a major issue and A&A took fantastic care to get the job done the correct way and in a timely manner! Thanks to the whole team!!! We are grateful to all of you!

Chris Green was my plumber twice now, and has done a good job. Quality is good, and they have a very efficient process. Very professional.

I had a broken sink and tub shower handle in my guest bathroom. They charged $19.99 for an estimate. They provided three different option/ estimates after looking at everything in the house but the water heater. They were disappointed that the water heater was barried in the garage behind storage, and said it probably wasn't to code. The first estimate was for $4,286.01, the second was for $1,410.06, and the third was for $694.63. We decided to go to home depot and follow Stanley's Plumbing Homeowner's Guide, and fix it ourselves. The really sad part was that we told them we were on a very fixed budget because of the Covid-19 Pandemic. They talked about other repairs that could wait, yet did not tell us what needed to be replaced for our shower/bathroom. We spent $11.23 on the part at home depot. I had the opportunity to follow up with the owner, who was very receptive to making adjustments and appreciated the feedback. He takes pride in his performance and works hard to meet his customers needs. It's a difficult time with many adjustments during the Covid Pandemic, and I feel confident that he will evaluate customers feedback to improve his performance and customer service.

Thank you A &A Plumbing for making out to
Our rental that had a major leak in the front yard .... Kyle was awesome great service friendly and very knowledgeable .. I highly recommend this company .. keep
Up the great job if I need anything else I will be calling !!

Excellent service from a very professional company. From the call in to the overall experience in getting our water line replaced. Thanks A&A!

Have had two great experiences with A & A Plumbing now. Back in May we had our kitchen sink replaced as well as put in a reverse osmosis drinking water system. Chris worked efficiently and completed the work same day. The completed job looked great and has been working well ever since. Unfortunately this month, our main water line broke due to ground shifting. Josh came by same day to diagnosis the problem and help set up what he recommended giving us different estimates depending on the job we wanted to do. We went the long term route and not only got the main line fixed but replaced our water heater and had it installed in the garage rather than the attic where it originally was. Josh and his team came back the next day and had all the work completed. Customer service is also top notch and the receptionist was always helpful & polite whenever I called with any questions.

Highly recommend!

Had a fast and good experience with A& A plumbing. Had a water leak in my yard of a main water line. Quick response and service. A bit expensive ($475) but good job done. Job was completed quickly and on a Saturday of a holiday weekend. Very friendly and knowledgeable. Wore a mask. Cleaned up area.

They have a great team and system going. I appreciate the texts they sent with instructions for covid procedures and I always appreciate it when they send a photo of the technician so I know who to expect. I ended up not having a plumbing issue and they actually lead me towards the right direction. Great going y'all! Thanks for your excellent service

I came home to a water heater leak and wanted to make sure I got the right company to take care of the issue.  Justin and his teammate came out early and gave me great options.  These guys are all about the customer!  I had a new water heater installed in under 2 hours!

Called for emergency hot water tank leaking. Received great customers service from both office staff and plumber. Came same day. Installed new tank. Very professional

Ryan & David provided excellent service! It was time to replace my kitchen faucet and I wanted it done by a professional. Upon their arrival, they also made a recommendation that some of the pipes connecting the disposal and sink to the drainage line were installed incorrectly and should be replaced. I did that job myself, and I'm not a plumber, so I wasn't too surprised.

They were able to install my new faucet and replace the pipes about an hour or so. I am absolutely happy with their level of service and professionalism. I was referred to A & A by a friend and I will definitely recommend them to anyone else that needs a pro to perform plumbing related services.

Thanks A & A!

Very professional and informative!! I felt like Ryan had my best interest  in mind and I appreciate that very much!!

David came by and was very courteous and professional. The initial inspection was thorough and he gave me a good breakdown of what he found and the options for dealing with them. After I made my decision, he assisted with getting me a time that works for my schedule, even one that was not as convenient for him, this requiring to plumbers to come out to finish as a reasonable hour.
When the work was done David and the other plumber were very informative, letting me know what they were doing every step of the way.

Great customer service and knowledgeable techs. Ryan was very professional and explained all services to me. I had a 12ft tunnel under my house and 35 feet of pipe replacement through my yard. The amount of work completed for the price was better than 4 other plumbers I called. The work was completed in less than 2 weeks. I recommend A&A plumbing and will use their services again.

Randy & Ryan came to the rescue!

I tried to change the cartridge in my tub faucet and did well until I couldn't get out the cartridge.

He said wow and got to work.

They did a great job-fast, professional & friendly. If I could give 10 stars I wouldn't hesitate to do so.
I will call them for any future plumbing issues-

Thank you both for taking such great care of me.

This is a review for Patrick S at A & A Plumbing in San Antonio, Texas.

We had two sinks in the same bathroom that were draining slowly. This was not an emergency, so I made an appointment for two business days later. The person on the phone was polite and helpful and did a good job explaining the company policies about the service charge (about $20) that is credited towards any work done and what to expect when the plumbers came.

I was given a 4 hour window and they came very near the beginning of the window. They called in advance to confirm and then again to let me know when the plumber was actually on his way and the name to expect. When Patrick got here, he gave a description of what was the likely problem and a quote to fix both sinks at once as we agreed the problem was probably past where the sink drain pipes joined up. He promised to talk over any surprises he found before doing anything extra, but his diagnosis was correct and they had both sinks draining wonderfully in less than an hour.

Patrick and his colleague were pleasant and left everything as clean as when they came. They did not push selling me extra services, although they did ask if I had any other issues. I felt the price was fair for the high quality service I got. I will use this company again if we have another plumbing problem.

This company did an awesome job repairing our kitchen sink and the leaks under it. Very courteous & professional.  No hidden fees.  Up front pricing got the job done and we are confident they did an excellent job.  Will call them anytime we need plumbing repairs.

I was very nervous about trying a new company, but needed to get my drain snaked and couldn't get my regular plumber to come.  

My experience with A&A was perfect.  From the initial phone call to the parting of the plumber, I felt like I had family coming over to help me out.  They sent a bio of the plumber that was going to be in my house before they sent him.  I love that!  Two gentleman came and made short order of the main drain clog.  As part of the service they also checked all of my sink drains, toilets, and shower and tub drains.  My drains were slow, so they took care of those, every little thing they saw, they fixed...all in the cost of the drain clearing.  

I now have a new plumbing company!  Thanks A & A for being here for me!

After some disappointing trial and error of using other plumbing companies, I can say I've finally found the best.  From poor customer service to pushy recommendations, A&A are my go-to plumbers.  Their customer service is outstanding and will do their best to accommodate your busy schedule.  They are willing to work with you...their customer.  Whatever their service standard is, their staff is definitely living up to it!  The last repair was a water heater pipe leak.  The hairline crack was so small it was hard to find the first time around.  A few days later I found the leak and they were able to fit me into their schedule to repair the pipe before it caused damage.  I've listed some of my pros/cons of why I would recommend them.

Pros:  1.  They arrive on time and in uniform!   2.  They send you a text and pic of the repair staff before arrival.  3.  They are professionals and know what they're doing.  4.  They put on boot covers to protect my carpet.  5.  They clean up after themselves.  6.  If it's in sight, they'll recommend a fix but will not pressure you.  7.  Before they start, they keep you involved of the repair and how they'll go about it.  8.  They will not recommend unnecessary repairs.  9.  Upfront costs/estimates before they get your permission to start.  10.  I've been looking for a company I could trust for my plumbing needs and am content with their services.  11.  Each time a different technician arrived, it was consistently the same great service.

Cons:  I can't think of one negative thing.  

Give them a try and you'll see what I mean.

Very happy with their work. Had a simple issue with a non-flushing toilet and I wasn't happy with our previous plumber, who had wasted my Friday waiting for them to call (they never did.) A&A already had very good reviews on Yelp, so I decided to give them a shot.

A&A came out when they said they would, fixed the issue promptly, tested proper function of the problematic toilet, and charged a very reasonable fee. They are now the people to call when we need a plumber in the future. :-)

We had Joey come to do a hydrostatic test (to see if any of the pipes in our foundation were leaking). They had a good price, and it was for the job, not per hour, which I liked. He was really professional and very nice. He wasn't creepy, and I felt comfortable having him in my home (I've met some weirdos, other women know what I mean). Here are some of the things I really liked:

1. He put shoe covers on each time he went in the house, and removed them when he went outside. He went in and out like 20 times, so that was impressive.

2. I was working from home while he was there and he let me work, only interrupting when necessary.

3. While the test was running, he did a free home inspection and fixed easy things, like a wiggly toilet seat. He recommended a few things, most of which he said my husband could easily do himself. The only big thing was our water heater... it's getting dangerously old, which I did not realize. He wasn't pushy about it at all though, even offering to add the parts it needed to get it to code (which really is pointless since it's so old, but I appreciate the alternative).

4. He used an iPad to give me instant quotes on the water heater options and emailed them to me. Payment was also done on the iPad. Nice up to date tech.

5. They have a membership program where you pay a fee (a hundred and something) and get 15% off everything for a year, plus no service call fees, and 2 free inspection/maintenence visits. With a bug purchase like the water heater it pays for itself.

6. The girl who answers the phone is really friendly and helpful.

The only negative was I waited towards the end of the 4 hour window and that's never fun. Apparently someone's pipes broke or something and they went to see them first. But at least I know if I ever have a emergency I'll come first, so that ok. All in all I was extremely impressed. Thanks Yelp for helping me find another great company!

I was really upset when I was made a fool in front of the whole neighborhood. The whole front yard was flooded n midst like the swamp... I also think it killed my kitten  because I haven't see him in a few days but I hear him meowing... it's a really sad situation to be honest

fast and fair, very nice. Communication was good which I appreciate very much and answered all my questions nicely without making me feel stupid.

It's real hard to judge a plumber based on the one or two services you might need every year or (if you're lucky), every few years.  However, as plumbers go, I was very impressed with the service at A&A.

My technician was David, and he was very informative about each job he was doing, explaining how and why each repair was being made.  They were very professional in making sure each new pipe was tested, that nothing was needlessly put at damage risk, and that the work was done in a timely manner.  They were able to schedule conveniently, and were very good about calling ahead to let me know when to let them in.

When our shower was repaired, but the pressure valve was still slow and clogged, he was quick to discount the repair.  It made repairing the pressure valve seem like a wise decision, but not a sales job, which we appreciated greatly.  Payment is easy by credit card, and they offer a lot of different discounts.  I would definitely use their services again.

Jacob & David did an excellent job with our water main!  Had a massive leak and provided transparent and professional service.  Called several plumbing companies to come out and none came out, let alone responded to my calls, emails or texts.  The fact they resolved my issue early in the day on a Sunday was refreshing.  Good to know there is still hope in a service starved world that they cared.  Also provided a quote and direction for another issue that I will get serviced in the future.

Maybe my expectations were too high, but I was disappointed with this company.  Receptionist was friendly and scheduling was easy, but they are quite expensive and the VIP service (preventative maintenance package) left a lot to be desired.  To swap out the same model garbage disposal was $235.00 and took the plumber literally ten minutes. I even kept the same drain ring in the sink. Although the tech seemed knowledgeable, the VIP service was rushed and was little more than a look behind the sinks and flushing of the toilets. I had a couple of loose faucet handles that probably just needed a screw tightened, but I suppose that's not part of the VIP treatment.  I was given a partial refund for the VIP service, but had to pay a higher price for the garbage disposal installation as a result.

Great service and very informative. Joey Suarez went above & beyond to make sure our family was happy!

These guys are professional and courteous. The work they did for me (replaced a small piece of leaking copper pipe) was satisfactory. The only problem I have with them is the price. When they told me it would cost just under $400 for a job that took less than an hour and required very little materials, I couldn't help but feel like I was overcharged. I think the problem may be that they use flat-rate menu pricing instead of actually considering the amount of work and materials needed for a particular job. That may be beneficial to the customer in some cases, but in mine, I ended up feeling overcharged.

I will likely use them again, but if I get the same overcharged feeling next time, I will likely resume my search for a plumbing company I'd want to have on speed-dial.

I highly recommend A and A Plumbing to everyone who needs a great experience with a plumbing company! From the dispatcher to the technician, David, it was a great experience!! David was knowledgable, friendly, and quick in the unclogging of my kitchen sink. This company is awesome! Thank you!

I am truly impressed with AA Plumbing and the services they have provided in meeting my needs.  Turnaround time upon my initial request for water pressure adjustment and possible PRV replacement was swift and resolved (2 days).  Ryan & Colin made an initial inspection of my water pressure and the PRV, but went above my expectation and inspected the entire house, all faucets,  laundry room, and the tankless water heater.  Ryan provided recommendations with 3 options.  During the entire process, Ryan thoroughly provided details of actual work performed, and also provided before/after pictures.  Ryan & Colin's expertise and knowledge was well appreciated.   Thank you for everything.  Highly recommend AA Plumbing.

Chris and David came out to fox a water line leak in my ceiling. They were respectful and attentive listening to me describe my problem. They then quickly looked at the situation and proposed a cost to fix the problem. Although the price was high for the time and supplies they did quick work and fixed the problem. Great service but the price is high for 1 hour total time.

Ryan and Matt provided exceptional service today when they fixed my sink faucet. I called and was lucky enough to get same day service. Within minutes I got a text that notified me with the plumbers information and his estimated arrival. Ryan's explanation on my faucet leak was very detailed and he gave me all the facts I needed to decide on how to proceed with the repair. I would definitely recommend their service to anyone, and when I have another plumbing issue I will be calling A & A. Their service was so great I am considering the VIP program they offer.

First of all, they were here when promised!  I loved that they send you a bio of who is coming over prior to their arrival and called ahead of time!  Secondly, Ryan was awesome!  He gave me options of how I wanted to proceed with the needed repair of my toilet!  They (Ryan and his assistant, David) allowed me to choose the best option for my budget with full disclosure of what each option would cost and how long it should last!  They did the needed repair very quickly, wore shoe covers, were neat, very friendly and provided DISCOUNTS!!  YEAH for discounts!  I did not have a plumber prior to this experience, so I looked here on Yelp!  Due to the great ratings, I decided to try A&A Plumbing...guess what...they are my new GO-TO plumber!  Will ONLY use them from now on!  Great customer service at a very fair price!!

I live in castle hills and had a broken pipe in back yard that was exposed. So, no digging necessary. Two plumbers showed up and saw the broken pipe and said, We can't fix that because we do not ha e a threading machine but, I can rerun the entire waterline in your backyard for you. Rip off artists. I had another company come and they took out the broken pipe piece and installed a new pipe within 15 minutes. A&A is located on a street called Lookout. That is exactly what you must do. Lookout for these con artists. If they show up, they still expect the $45 fee. Even if they cannot fix it.

Watch your jewelry. 2 A&A plumbers came into my house, the next day I went to put on my wedding ring that was in a tray on my bathroom counter was gone.

Outstanding!  I called at 5:30pm yesterday and was able to schedule a plumber for today anytime between 8-12am.  I got a call about 8:05 saying they were on their way...awesome!  Chris and his assistant were very professional (courteous, polite, punctual, attentive, etc.).  He diagnosed the problem (leak at water meter in front yard), offered options (with no aggressive up-sell), and completed the work quickly and thoroughly.  He also did a quick walk-thru inspection of my house and made a couple recommendations for minor things I can do, plus he identified that my water heater is leaking.  He again offered options with no aggressive up-sell and didn't push it when I declined (for now).  I will definitely be using A&A as my plumber from now on!

This was probably the best customer service experience I have had in a decade! We were told by 2 other companies we had a major issue with our kitchen line that would cost 10k or more. Ryan came out, explained everything, was friendly to my dogs and actually showed us that we needed minimal work. And only 300$ later we we had no stoppage and even scheduled for maintenances and other improvements with Ryan since he was so honest and sincere. I will ONLY call Ryan Huff and A&A for plumbing needs. Thank you soo much y'all for a pleasant and educational experience. Please use their service, you would never regret it!

Only had to wait two days for an appointment. They called the day of to confirm and again 30 minutes before they were to arrive. They also sent a picture and bio of the plumber that would be coming...David. He arrived in uniform with name tag and shoe covers. He was very polite, knowledgeable, capable and professional. Got the work done quickly and I didn't feel that the price was too bad especially after the military discount! Would recommend this company/David, and will use them again.

David and Chris were amazing technicians!!! Extremely knowledgeable and thorough when it came to explaining what they were doing on the job . HIGHLY RECOMMEND!!!!

Great service very fast same day only problem prices hig and they have one price calculated in with service charge so you are not aware of what you are paying for it seemed simple was done in 15 min was told 1hr tech was friendly.. I bit confusing n
Because I was to be charged 19.95 and then that deducted would go to balance but the 19.95 was never collected

David came out to my house to unclog a bathtub. He was extremely friendly and professional. He walked me through the issue and even gave me some tips on how to most effectively snake a drain in the future. I'll definitely call A & A Plumbing again the next time something goes wrong! Great work and great service!

Let me tell you why Ryan H. and A&A Plumbing will be our sole providers of any service needed:

Came home from vacation to see a leak coming through our laundry room ceiling as well as our water softener stuck in service constantly draining.  My initial reaction was to run around like Macaulay Culkin in Home Alone.  Called A&A and they sent Ryan out.

First, customer service is top notch. Not only do they stick to their times, they text you with a picture of your technician along with a link to track them.  

Next, Ryan showed up with Joe to check everything out. Everything they do is quoted and shown via their iPad. All pricing and services. Well bad news is my Master Bathroom flange was broken causing the leak. Good news is Ryan saved the day and explained what happened and what needed to happen. The water softener was a Kenmore UltraSoft 275 and beyond repair. Ryan showed me options and was not pushy.  He said I could go to Home Depot and grab a softener off the shelf and install it, or have them put a system in. Explained the pros and cons of each without being biased. He really puts the ball in your court while making professional recommendations.

Ryan and Joe left with the intention of coming back for the toilet flange fix later in the week.  I called A&A back and said I'd like to do the water softener as well. Not a problem, we'll take care of it was the response from dispatch. I cannot emphasize how customer service oriented this company is.  Thank you, please, may I, etc. They are just complete professionals.

Now, we weren't planning on replacing the water softener at the same time, but they really do have great pricing.  That on top of having a real system in place versus a throwaway softener in place made the decision easier.  

Two days later Ryan and Joe show up right away per our appointment.  Joe immediately started work on my toilet flange while Ryan replaced the softener.  My old softener was put in as if I (minimal to zero experience) installed it. Ryan reworked the valves and pipes and it now looks like it's part of the house instead of some haphazard addition.  Joe knocked out the new flange and everything was cleaned up.  Ryan debriefed me on everything and what was next. Explained and pointed out potential issues that may arise that they saw when working. Not plumbing issues, but when I redo to master bathroom, I'd need to replace the subfloor due to water damage, etc.  Ryan immediately set up an appointment to come out in two weeks to make any adjustments to the softener if needed.  Awesome!  I have other things that need to be done and am excited to have someone that can take care of it quickly, professionally, and at a great price.

My experience echoes many of the reviews and I stand by this being a 5 Star company.  It is so often we feel we get 'taken' when plumbing problems arise. A&A Plumbing is what companies should strive to be like. They keep you informed without feeling dumb. Everything is competitively priced and their #1 goal is your satisfaction.  Although I do not want any emergencies or issues to come up, but if they do, I know who's number is saved in my contacts.

Just had A&A Plumbing out to the house for a clogged main sewer line. They were fast in coming over (withing 45 minutes) on a weekend. Ryan Huff was the plumber that was sent out along with his helper Matt. They were very professional and quickly assessed the problem.  They discussed what options there were to deal with the issue and provided an estimate right away. The price was very reasonable considering it was after hours on a weekend. They resolved the issue quickly. This was the first time ever using A&A Plumbing and I am very satisfied with their work!  Great prices and very professional and honest plumbers! I highly recommend them and will definitely call them again for any other plumbing needs. Thank you Ryan and Matt! You two are awesome!!!

We had a leak on our shower dial that we had overlooked for a bit. It started leaking behind the wall and into the first floor kitchen. Not fun! Searched online and found many great reviews for this company. Of course, a little wary since we'd been burned before by online reviews, we hoped for the best. It paid off! David arrived promptly after we scheduled on the same day. I liked that he and his assistant used disposable shoe covers (just an extra courtesy that we appreciated). He diagnosed the problem and told us what needed to be fixed. He was very honest and explained everything that would be done. He returned after he ordered the necessary parts, again on time, quickly made the repairs and cleaned up dust. We were beyond impressed! Everything is working with no complaints. His card is stuck on our fridge now :-) many thanks for great customer service and a great job!

Just moved into home and was having water pressure issues.  Called A&A plumbing due to proximity and reviews on yelp. I was thinking the worst in that my water pressure regulator had gone bad.  However it was actually am issue with the main water line.  Service was great Adamson was great. Didn't feel like i was being taken advantage of. In short i plan on being a customer for the foreseeable future

Showed up on time, and got the job done quickly. Kyle fixed the high pressure value and leak that was turning our yard into a muddy mess.  Saved us over a holiday weekend.  Would definitely use them again!

I chose A&A Plumbing based on their 5 * rating on Yelp. They performed above and beyond my expectations. Ryan showed up as scheduled with my 30 minute advance notification. I appreciate A&A's practice of sending a photo and bio before dispatching their plumber. Ryan quickly identified the core issue of many of the problems as my dead water softener pushing media into the water lines. He discussed my options and his proposed solutions. I believe the quote of all the work to be done was quite fair.
I will use them for all my future plumbing needs and have talked them up to friends. Absolute top notch service!

Unbelievably fantastic service!  We moved into a 1940's home today (a Sunday) and while installing our washer, a water pipe cracked. This meant we had to turn the water off to the house, a very concerning situation given we would not be able to shower in the morning to get ready for work.  We called A&A and within less than 45 minutes, Patrick arrived at our doorstep.  Patrick was on call and was on his way to dinner with his family but you would have never guessed we had interrupted his plans.  He was extremely courteous and completed the work with the utmost care.  We were back up and running and back to our move-in with no additional care.  Patrick could not have been nicer or done a better job.  We were extremely impressed and hope that if you call A&A, Patrick gets assigned to your job!  Thanks Patrick and A&A!

Great response time. They weren't like the other plumber we had who basically came, looked at our connection without checking for PSI, etc then charging us $65 for a dispatch fee!

Adamson was great and installed our water softener in less then 2hrs. Seems like a very dependable company.

A BIG thank you to Ryan H and David for testing my gas lines, fixing a small leak and installing some safety features to my water heater! We will sleep much better starting tonight knowing they checked everything out. They answered all my concerns and questions and explained everything along the way.

My dad called them to their house this morning. Last night we noticed a leak in the pipe at the front of my parents' house. Based on the good reviews on yelp, I told my dad to call this company. They didn't disappoint. They said they would be out within 1 1/2 to 2 hours. They arrived as expected. They quickly fixed the issue as well as a water pressure issue that my parents have been having. Which they were previously told by another company that it was common in there area. We are grateful for the good work, good timing and additional fix to my parents plumbing at their house. Definitely will call them again if needed. Thanks so much!

Patrick and Mathew did a great job on replacing our water heater in the attic. A down pour hit SA today which put them behind schedule but they were committed to getting the project completed and stayed till 7:30 PM to get it done.

I do not post often but had to speak up for A & A Plumbing. They  completed plumbing for my bathroom renovation. Joey, the technician did an excellent job with changing the plumbing from standard builder grade tub and faucet to a claw foot tub and deck mount faucet. Now the pipes are coming out of the floor. His expertise on exposed pipe rain shower fixtures showed in the excellent installation of it. I could not be more pleased with this company. Very professional and neat. Always kept me informed on the progress and any issues. No surprises or additional costs. Bid was right on the money. AWESOME job!!!
They will always be my choice for any plumbing needs.

Very pleased with A&A Plumbing and David E. We needed a plumber for work with our kitchen remodel. David E came out and got the job done in a timely manner. He was very informative and professional. He explained everything and was very friendly. The prices were reasonable and they offer a military discount. Definitely will use them for all my future plumbing needs in the future. Highly recommended.

Patrick S. was very professional and courteous. He answered all my questions and repaired my clogged reverse osmosis water line in a reasonable timeframe. I highly recommend A&A Plumbing and if your able to request Patrick S. Please do so you will not be disappointed. Great service without a doubt.

I am a Selma home owner and I was thinking about doing a project that required some professional help so I called them out to give me an estimate on a small job. Other companies had wanted to charge me $50 to $75 for the service calls just to do an estimate. Well they only charged me $19.99 and not only did I get a very very fair price on the job. The plumber, David G. was extremely helpful with giving me advice and ideas on the project I was looking to tackle ahead. I shared with him my previous experience I had with a local San Antonio plumbing company, 'Immediate Response' and how they tried to steal $5200 from me for a job that didn't even need to be done. He said that Immediate Response is notorious for such actions. Well after today folks. I am not Kidding you that you should really consider calling A&A plumbing out 1st before the others. They are here to help YOU, where many others no longer do so!

A & A Plumbing was fantastic! I actually called several plumbing companies before them (not having a clue about good plumbers in town), and no one was able to come out the same evening to fix my faucet that would not stop spewing water.  A & A not only sent someone to my house within 2 hours, the gentleman they sent (Joey) was polite, professional, and quickly fixed the problem. I now know exactly who to call for future problems!

At'a Boy!! These folks are great! Even when you don't know what your looking for or need they understand! Go to for my plumbing needs!

Called about having plumbing done to facilitate plumbing to install a dishwasher and was told they were too busy right now.

Patrick was timely and extremely professional. He listened to the problem, provided a couple of options that would rectify the issue and resolved my plumbing issue all within a short amount of time. My overall experience with A&A - from scheduling to resolution - was excellent. The minute I had an issue with the scheduling, a brief conversation with the manager occurred and all was resolved. Thank you!

David and Matt saved the day!!!!! There was a leak at my parents home in San Antonio and no water in the home. A plumber was called out to fix it. LONG story made VERY short, I ended up firing that plumber and called A & A Plumbing. From the moment Kerry (Customer Service Rep) answered the phone and I explained the situation I was immediately relieved. A & A was EXCELLENT at communicating with when they were coming out and followed through with exactly what they said! So happy that I choose A & A Plumbing, they literally saved the day!