Best Businesses in Houston, TX

I contacted Trademark Homes Services after speaking with several other companies about replacing my central air and heating system.  Once I got in contact with Jason, I was able to get the information and pricing I needed in order to replace my system. Jason sent me a detailed and thorough breakdown of all charges that would be incurred.  He was able to answer all of my questions.  I felt confident that he had my best interest at hand and was providing me the best pricing available. Jason made sure I had a clear understanding of what each step would involve in get my system installed. Once the Technicians came out, they were efficient and advised of each step through the process of the installation.  I could not have had a better experience throughout this process. I would have no problem recommending them to friends and family. I have another home that will need to have the central air and heating upgraded and I plan on using Trademark Homes Services again.  Thanks for this smooth installation.

Was out of town when friend called to say small leak in bathroom.Called Freddie Baily and asked for service on Friday at 9:00. Plumber arrived ,surveyed situation and did wonderful job fixing the problem and explaining what   happened.
We have used Freddie Baily for 25 years and always very pleased with their work and their wonderful,educated men.

Very prompt, professional, friendly and reliable. We appreciated the consistent communication. We knew what to expect. There were no hidden charges. The cost was exactly what was quoted. We gave David's business card out to our family and friends. We highly recommend this business.

The water heater in my 4th floor attic was leaking. Sam came by the next day and did a temporary repair and worked with the manufacturer to honor my warranty and get a new one.

Hot Water Guys was extremely easy to work with, professional, and nice. Highly recommended.

This 9 foot chandelier was a nightmare for us. So we hired these guys to do it for us. They were courteous and professional, and punctual. Be sure to explain what kind of chandelier it is that you are scheduling them to install, so that they aren't blind-sided. They assembled the entire fixture, crystals and all. Great job!

Paul's guys have worked on my decrepit electrical system several times now. I am happy with the work and the service I have received. Jonathan and Paul explain things in a way I can understand. It's important to me that Paul cares about his business and wants to make his customers happy.

This will be a long one.  The initial meet with the company was fine, the quote was good, and the inspection had no issues.....other than that everything sucked.  First, they didn't call in the order to turn back on my electricity until after 4pm, which meant that I was without electricity until midnight.  The only reason I got it turned back on at all that night is because I have stage four cancer and they made an urgent exception.  Don't get me started on how bad the city is on getting things turned back on, total government type bull.  But back to the original.  I was NEVER told there was even a possibility I could be without electricity that long, or that it would take six phone calls to the city to beg to get my power back.  Also the job wasn't completed because after all this, the original problem of a fuse being out in my kitchen, wasn't fixed.  Turned out I could have saved myself 6K if they had just tested the outlets and punched the gfci thingy, so I paid for a total rewire and new breaker box I didn't even need.  Well I canceled the check that night when I realized they left me without the issue fixed, no communication, and in the dark for hours.  Well guy shows up next day, said he had texted the wrong number, fixes the little gfci thing and I give him another check.  Turns out they had deposited the check before my nonpayment went through, but my dumb@$$ wrote them another check since I had canceled the first.  They wait two months after the work had completed and cashed the other check.  So I woke up today overdrawn on my account because they took 4K out, for the second time.  The work may be alright, but nightmare dealing with them.  Also left holes around new breaker box that means I need to get new drywall done.   hire at your own risk.

Incredible customer service! Yovani installed the plug for my Tesla in about an hour, for a great rate! Did a beautiful job! Was a pleasure doing business with him, I would highly recommend if you have any electrical needs!

Great customer service. We had a major power surge due to lightening on Saturday and Geovanny showed up early morning the next day on a Sunday to check out our damage. He doesn't charge a trip fee unlike others(esp if it is weekend$$$). Reasonable price and great work. Would def recommend him!

Outstanding service. Robert went out of his way to explain and make us feel at ease. If you want a family feel from an electrician go with these guys.

An electrical power outlet near my fuse panel failed, so I requested quotes on Yelp from nearby electricians.  Ace Electrical had good reviews and offered one of the lower quotes, so we went with them. The electrician arrived on-time and did a great job. I would recommend this company for anyone wanting quality services at a good price.

I needed a manual interlock and inlet installed for my portable generator.  They had to wait for parts since the demand was so high after the winter storm.  When parts came in they set up an appointment the next day and showed up on time.  They were professional and cleaned up after themselves.  They also had the best price.  I highly recommend this company for your electrical needs.

Beekman electric has been great. Used them to swap out a couple of ceiling fans and also some exhaust fans. Highly recommend them.

I'll start by saying I had a terrible experience and would not recommend Harmony Electric to any of my friends or colleagues.

1) The electrician gave me an hour advance notice call and arrived an hour and 45 minutes later.
2) I was given the company's hourly rate but was not notified that it was a flat rate with a one hour minimum (no prorating). The work performed by the electrician took 30 minutes and when it came time to pay, we called the company's office to provide our credit card number. This is when we were notified that although the work only took 30 minutes that they will be charging me for the full hourly rate. When I tried to explain to the company that this was not previously explained to me, the lady representative (Laura) began raising her voice and yelling at me (talk about poor customer service). She flat out called me a liar (again, poor customer service) and said that the company fully explained to me their hourly rate policy prior to performing their services (which they did not and was the reason I was surprised in the first place). Reluctantly, I had my girlfriend call the company and pay them over the phone.
3) When my girlfriend called to pay, she (girlfriend) also tried to get an explanation of why we were being charged for a full hour's work when the electrician only took half an hour. The representative of the company (which repeatedly kept saying she was the owner's wife) also began yelling at my girlfriend (for a third time, poor customer service) telling her that things were explained to us beforehand.

We ended up paying the full rate partly out of frustration and partly due to the yelling of the company's representative. I'd also like to mention that the company's findings were to call the energy company. It seemed very unreasonable to pay full rate for 1) half an hours worth of work and 2) to get a call the energy company answer.

I would never EVER recommend this company to anyone.

10/30/17 UPDATE:

Response to my review from the Company:

Comment from Laura V. of Harmony Electric Co
Business Owner
10/30/2017  Dear Andrew,
Every customer is advised of our hourly rate and that the only time we can guarantee arrival time is first call in the morning.  We cannot pay an employee to sit and wait for you to come home. I don't raise my voice or call people liars and I don't tell people I  am the owner's wife because I am the owner.  I will defend employees that I know are honorable if you falsely accuse them. Most service companies have a service rate and I'm sorry you didn't understand that.  You did not pay the full rate as we gave you a discount to try to make you happy because you didn't understand the service rate.  Our technician called  you to inform you he was on his way but there was no answer, so he went to the next call and called you again when he was free to attempt to service you again.  We found that the problem was a power company issue and advised you to call them.  That saved you a lot of money.  I'm sorry if you were unhappy with our attempt to service you.

My response to above:

1. I had someone at my residence the entire time. Your employee did not wait one second for someone to arrive at my residence.
2. You indeed did raise your voice and did indeed call me a liar.
3. I did not falsely accuse your employees of anything
4. I do understand that service companies have a service rate. I think what you do not understand is that it was not clearly communicated to me. You're starting to sound very condescending like you did when we initially interacted on the phone.
5. Your technician called me to tell me he was running late because he didn't have his GPS to input my address. There was no instance in which he called and I did not answer my phone. Again, sounds like you're making stuff up to CYA.
6. My only regret is not having our call recorded so that everyone can listen to the way you talk to your clients and potential clients. After reading all the reviews of your service company, it appears that all those with unfavorable reviews have the same thing in common: lack of communication on behalf of your company and lack of respect by you/your representatives to customers. I would not go out of my way to post this unfavorable update review but I will not tolerate a false statement posted by you/your company in response to my initial review.

My go to company for pretty much everything around the house. I've called them for plumbing issues (too many to list), pool draining issues, air conditioning problems, my hot water heater breaking down, etc. They are responsive, they show up on time, and I just wouldn't trust anyone else. I don't write many reviews, but they deserve it. Thank you, Tom and Zach!