Best Businesses in Houston, TX

Trademark Home Services is a great company. They care about the customer and it shows! From the moment I contacted them and spoke to Lia, I felt confident about hiring them to replace our hot water heater. I had a lot of questions, but Lia was very knowledgeable (and patient) and made sure I understood everything including all possible pricing scenarios. She coordinated same day service, called when the installers were on the way and even called later in the evening to make sure the job was done to satisfaction. Besides offering awesome customer service, their technicians are also top notch! Marcelle and another installer (sorry, didn't get his name) did a great job in a reasonable amount of time and we couldn't be happier. Last, but definitely not least, their pricing is very competitive -- it was half the cost of my first bid...SWEET!

These guys are great! They came on time, fixed my issue in a  short amount of time and were profession.

Quick response and came out same day to repair cracked pipe just off meter. Very professional and fair rate. Will definitely use again when have a plumbing issue.

Best customer service ive ever received from a home repair man in any capacity. Sam is awesome! Would use them again and again in a heartbeat. Def. the best company in Houston to repair/replace/diagnose your water heater!!

This company I found on Yelp and chose them because Veteran was in the name.  They were prompt in scheduling my appointment.   And they dispatched the best electrician in Houston / Spring / Porter area hands down.  Marcus H. was extremely professional,  knowledgeable and determined to figure out what my electrical problem was.  Not only did he figure it out it made the necessary adjustments, diagnostic troubleshooting, and just like that we have power again!!!  I am super pleased with this company and their technicians.  I will recommend them to everyone I know!

I called this company after reading a few of the reviews here on Yelp. We have a circuit breaker that keeps tripping and really needed a quote and quick fix .

First call, I spoke with Paul he gave me a quote and I was ready to schedule. The dispatcher Brandy called me back to schedule and she quoted me something different than what Paul quoted, but she did honor Paul's quote.

The tech Kenny comes out, troubleshoots the problem and proceeds to tell me what I need. We needed to replace the bad breaker I asked how much breaker cost and he said about $160, which was fine.  I asked if he had the part with him he went to his truck to check, he didn't have it. He made a phone call to someone to get a price on a breaker and then said the breaker would be $199. I told him I couldn't pay what seemed like it would be well over $600. He went outside made a phone call, came back and said the breaker would be $185, they could order it and ship it to their location and he would come back the next day to replace it.  

This is where I started to feel like I didn't do enough research on electricians and became frustrated. He would've had to drive to 45 and Tidwell to pick it up the part,  come back & replace it. My issue with this was the clock doesn't stop, I would be responsible for travel time and actual labor. Not to mention I'm still on the hook for the initial hour, which was only about 15-20 mins tops. I paid the $65 (4% surcharge) trip charge and the $110 (4% surcharge) hourly rate for the technician and took my loss.  

Once he left I checked Lowes and Home Depot only to find that the breaker was less then $60.

By no means do I want this to be a bad review, I just think some things could be explained better prior to scheduling the appointment. My fault, I should've asked better questions, but honestly I didn't know what questions to ask.

Their customer service is TOP TIER all around and I highly would recommend them based on that alone. Just do your research on all costs with these guys before booking.

*Trip Charge was $65 (this is changing)
*Technician hourly rate is $110
*4% credit Card Surcharge
*They may or may not have the parts needed on arrival
*Double check pricing on parts

Excellent work and very resonable!   Chris was upfront, honest, and very professional!   Thank you for such and experienced electrician and nice guy!

Excellent experience.  This company offers a free initial estimate which is wonderful. Yovani came at the time he said and gave me a 30 minute heads up he was on the way. Very friendly and professional. He arrived on time and the issue was resolved because it was a simple fix. I was so thankful I highly recommended this company and will be using this service in the future.

Very professional, great work & excellent customer service! They responded immediately and performed the work (garbage disposal replacement) the same day. They did such a great job that I asked them to come back the following day to complete some other projects. I highly recommend and will definitely use them again soon!

I needed the dryer outlet checked on my older home. I called them based on the great Yelp reviews and I was not disappointed! They were able to come out the next morning and were done in 30 minutes. Their rates are reasonable and the crew was very efficient. I asked about  potential future upgrades and was given great advice, but did not push me into anything at all. I won't hesitate to call Bakenhus Electric for all my future electrical needs and will recommend them to friends. I'm very happy to find affordable and honest electricians.

They sent someone out within a week. I had 3 problems.
Ceiling fan on patio doesn't work.
Plug at dock doesn't work.
A plug in garage doesn't work.
First - electrician showed 4 hours late at 5:30 pm.
Said he couldn't fix any of the issues. Said he didn't know what was wrong.
Recommended we get new junction box for house and maybe rewire.
He said he would send a journeyman over.
I question if he was licensed at all. Charged 149.00 with no fix. I was told service fee was 49.00.
No one ever called. I called their office and emailed with no response. 3 weeks later, still no response.

We decided to look into a whole house generator and called three companies for estimates. One was a large Generac supplier, another a Generac and Kohler supplier and third was Brotherly Love Electric who installs generators and recommended we consider the Briggs and Stratton generator.

The estimates were reasonably close in price on a comparable capacity basis. The Generac suppliers estimated it would take 17-26 weeks to complete installations due to a shortage of generators. This compared to a no later than 14 weeks installation for the Briggs and Stratton generator. Hurricane season was approaching so the timing was important to us.

Generac offers a 3 year warranty and Briggs and Stratton a 5 year warranty. The Briggs and Stratton's Fortress model is an upgrade with a 10 year warranty and cost an additional $1000. The Brotherly Love Electric representative mentioned that the Fortress models can arrive faster.

So we went with the Brotherly Love Electric proposal for the Fortress model because:
1. It was competitively priced with the others,
2. Had a potentially faster installation time,
3. Offered a longer warranty period,
4. Provided the option to extend the warranty to 10 years with the Fortress model,
5. Also, Generac is switching from a Mitsubishi engine to their own and we didn't want to be the experiment with their new engine.

Fellow Yelper Gina also provided a very positive review of Brotherly Love so we hired them to install the Fortress model Briggs and Stratton whole house generator.

A nice surprise is our generator was installed in 4 weeks!

Nathan the owner, his partner Daniel, and JP of Brotherly Love Electric were all a pleasure to work with and exceeded our expectations. We highly recommend them.

Appointment arrival was on time. Tech was efficient. Installed a Ring Doorbell in about 20 minutes, helped me with the app, showed me a couple of tricks, bells and whistles. Will be calling them again for our business account.

Harmony Electric Co., Inc was assigned to my mother's case that I opened through American Resources (Home Warranty Co). Charles called the day prior stating that he was going to be at my mother's property between 9-10am and he did. He examined the house and indicated that he wasn't able to fix the electrical issue. Since he wasn't able to fix it; I'd have to resort to a new company. Easy peasy right? No that was not the case. Charles started trashing my mother's home stating that he doesn't know how she's living there due to her house basically looking like trash. Mind you, it's in the early stages of remodeling. The house has been cleaned and cleared out to where it's just a big open space. The home isn't in the most pristine condition and we're currently working on that. The issue I have was the way Charles approached my mom by berating her. He could've easily said sorry, I don't know how to fix it in a professional manner and that's it, but he didn't. My husband and I called his employer (Harmony Electric Co.) and spoke to Laura (the owner) to inform her of what happened in the morning between her employee and my mother. Instead of listening to what transpired, she tried to deny it happening. I explained to her that my mother is Vietnamese and doesn't speak English but understands it. She had the audacity to say well, how do you know she even understood what he said. I mean what kind of response is that? An easily, I'm sorry this happened, and I will talk with Charles would've been great but to make a comment like that? We called to report what happened so that the issue can be addressed so that this doesn't happen again to someone else. We didn't call to argue with someone who has been in business since 1985 and doesn't know customer service.

Based on the reviews, I was pretty hopeful calling this place.  The caulk where the staircase met the raiser was cracked, so I thought it was going to be an easy DIY job.  I ripped out the old caulk cleaned the area and then taped everything with blue tape to get neat lines.  I started caulking didn't like it, so I wiped off the caulk and tried again.   I wasn't satisfied so I realized I needed a professional because there were so many corners and couldn't make it look neat like the professionals do.

I called asking for an estimate and they said all their jobs are $175/hour with a 2 hour minimum plus the cost of materials.  What a rip off!!  Who are they kidding??!!  Those prices are outrageous!  What were they planning to do to my stairs for that price?

I took a break from the DIY caulk project and then came back to it.  Watched some Youtube videos and read some tips on caulking.  Third time is always a charm, let's do this!  It took me 2 hours to do the entire staircase and if I must say so myself, the results are pretty darn awesome!  Final score Tammy 1 and caulk zero.

I am still on the hunt for a good handyman for future projects.

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