Best Businesses in Houston, TX

Arrived right on time, wore masks, took time to diagnose and locate the issue, provided quote. I will use them again. Proper communication, quick appointment time.  Overall great service

Otis and his crew were the only ones out if six local electricians to call me back. They not only were able to get me in the next day, but they arrived ahead of schedule. Otis kept me updated on the price during the process and always thoroughly explained what the issues were. We will 100% call him again and thoroughly recommend him and his crew!

This company is awesome.  They installed four recessed lights in my master bedroom.  They are professional and their work ethics are magnificent.  Pete and his wife are indeed the best.

Eric came out promptly to provide an estimate and determined we can go with a different solution for the problem. He was extremely friendly, prompt and informative. Recommended based on honesty alone. Much appreciated, Eric!

The electrician was very knowledgeable. I was happy with his work. He was prompt, came out the same day. Issues all over the house were addressed. Happier now of some safety assurance.

Job install ceiling chandelier on 20ft ceiling. They are Professional. Priced right. On time.

This post was misplaced, as it was posted to the wrong location.

Prior to the day of upgrade the business was 5 stars. Upgrade day they moved to a 3 - lack of communication between their employees and contacting Center Point. - CP came to the home at 3 to turn on the lights but Mr E wasn't done yet. So CP left. Mr E supposedly called CP at 5pm to finish the work, and told us CP could be out by 7pm. Long story short, CP never got the call Mr E left the house at 5pm with a family of 8 sitting outside in 100 temps/humidity and mosquitoes- with 2 family members having special medical conditions. CP stated they could be out by 7am the following day.- not good! Now I got involved and called the Mr Electric company and asked for a hotel compensation for the medical kids, they agreed. 1/2 the family stayed the night in a reasonable hotel of $70+ tax (remember Houston) and followed up by emailing the receipt to their recommended email, and I have yet to receive payment. - so I drop to a 3 star. Now a month later, my electric box is popping breakers. I reached out via the website as calling is a hassle, but I will tomorrow during business hours. Mr. Electric could respond to email inquiries via the internet form on their page. They want to sell their services, but once you use them they could care less about keeping their customers. I am not happy with their business, and I have reached out via website, now I have moved on via Facebook. This matter has become personal to the fact that their work could lead to a home fire and as of now if the investigation proves the fire was electrical this Mr. Electric in Katy will be sued. But that is why they get 1.5 stars, I really should give .5

Owner
Shijo T.

Owner
5/18/2020 - Hi Angela, I had previously responded via direct message, but did not receive an answer. Thank you for taking the time to leave a review - and I am very sorry to hear of your concerns. Houston has several Mr.Electric business units (think of them as individual stores). I am the owner of Houston-West & Sugar Land .... you have left a detailed review on our Yelp page, but it appears that the services were performed by a different Mr.Electric franchise: who have a separate Yelp page of their own. I called the other business unit on your behalf to ensure they received your feedback the same day. It would be very much appreciated by myself and the team however if your review was removed & posted to the correct business unit for their follow up directly. Again - sorry to hear of your concerns and appreciate your leaving a review. Best wishes, Ian (owner, Mr.Electric Houston-West & Sugar Land)
10/1/2019, 6:42 AM

Shijo T.

Morning Angela,     [direct message]

Thank you for taking the time to leave a review - and I am very sorry to hear of your concerns.

Houston has several Mr.Electric business units (think of them as individual stores).
I am the owner of Houston-West & Sugar Land .... you have left a detailed review on our Yelp page, but it appears that the services were performed by Mr.Electric of Katy: who have a separate Yelp page of their own.

I am going to call the other business unit in Katy on your behalf to ensure they receive your feedback today.
It would be very much appreciated by myself and the team however if your review was removed & posted to the correct business unit for their follow up directly.

Again - sorry to hear of your concerns and appreciate your leaving a review.
Best wishes, Ian (owner, Mr.Electric Houston-West & Sugar Land)

I had them install a NEMA 14-50 power outlet for my Tesla and the process was extremely smooth and fast. I emailed to inquire the installation process and received a call within a day to go over the details. Soon after, I got a call from Cheikh to schedule the installation and was able to get it done the next day. Overall the whole process took less than 48 hrs from the email to the job completion and at a very reasonable price!

Cheikh is so nice and helpful. I didn't have too many questions but I really appreciated how he made sure to explain what he's doing and asked if I had any questions. The actual job took about 30 minutes and he made sure that no mess was left after the installation.

Overall, I highly recommend this company! If I ever need  electrical services done, I'm definitely calling Chams. They came highly recommended from forums and on Tesla's website.

Fantastic, professional service for a very reasonable price all around.  Mercedes actually walked me through my issue on the phone to see if I could fix it myself (and save us money!).  When I couldn't, Kevin once again was timely and efficient and explained our electrical issue clearly.  There's a reason why Madaras Electrical keeps getting 5-star reviews...!

Service was great. From the initial online request for an appointment which was answered immediately to the actual service call.  I was called promptly 20 minutes before the allotted time frame. Technicians Ron and Bishop arrived early. They explained the whole process and all services throughly. The service was done in the amount of time they told me it would take. Very friendly and respectful. I would recommend them to friends and family.

I messed up my own electricity on Saturday 1/21/17 by changing out a light switch and not rewiring it properly.  I did a Yelp search for Electricians and clicked the Open Now button, and Lighthouse was the first entry.  High ratings, so I called.

When I called, after one ring it rolled to voicemail, but before I lowered my phone I had a text, Can't talk now, I'll call you later, which is a smart phone option to respond to a call you can't take, so I knew my call had not gone to an office but direct to a technician's phone.  I texted back affirmatively, with a brief explanation of what my problem was.  

He was upfront in his response, that he had 2 calls ahead of me, but could get to me between 6 and 7 that evening.  On a Saturday, mind you.  He quoted me $130 for the service call, which I was willing to pay to have electricity in my master bedroom and bath.

Johnny, who turns out to be the proprietor of Lighthouse, arrived just before 7, after texting me 30 minutes prior that he was on his way.  He assessed what I had done wrong with the switch almost without looking at it, and rewired it and buttoned everything up - power restored.  He finished it in under 15 minutes, and only charged me $75 - basically a show-up fee.

So to sum up - booked a service call entirely via text, he kept me apprised of his schedule, arrived on time, assessed and repaired my issue quickly, and charged me less than I expected.

Who else does that? Overall my experience was excellent.  Call Johnny if you have a need.

Reliable, timely & wonderful service!  I sent an email through Yelp asking another company about replacing my mother's flood light (in a tree).  David responded in 10 minutes with a price.  Within 2 hours, he was on the job doing exactly what was requested. My mother was very pleased!  If you're looking for a dependable person to do the job right, David is your guy.  Thanks again for your help David!

3 words ! Fast response, good prices and professionalism.
Thanks for your job it was amazing . We will use Tae The Electrician on all of our electric projects .

I had a problem with my 220v dryer that wasn't starting.  The electrician was able to find out that there was a grounding problem preventing the dryer from starting.  He seemed very knowledgeable and friendly.  Very satisfied.

These guys are running a shady business, employ unlicensed plumbers and will cause damage to your house. You will regret doing business with them. I did not check yelp reviews before hiring them and it cost me more money and time to fix the issue that I called for. It was a mistake.

I called this company to fix a blockage in the bathroom sink p-trap in my rental property. After the p-trap was cleaned and invoiced to me and after I made the payment their technician called and said that there are two leaks, one in the faucet and other in the sink and gave me an estimate of $1400. The cost for p-trap cleaning was $110. Another thing the technician was trying to repeatedly sell their warranty and other services that I did not call for and had not interest in.

The technician did not mention anything about the leaks prior to beginning the work and when I inquired over the phone about the leaks present before he started working, he said there were no leaks before.  The technician for no reason took out the supply line to the faucet and caused a leak. Later that day, I spoke to the company's Austin area manager who refused to repair the damages done by their unlicensed technician caused. When I mentioned to the manager that the technician was unlicensed, he said that he will send a licensed plumber to take look at the work, but no one ever showed up even after making repeated calls to their operators.

I had to hire another plumber and spend more money and time to get things fixed.

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