Best Businesses in Houston, TX

Mason is my go to plumber for my home and apartment that I own.  At my apartment I had a clogged AC drain, and Mason was the only plumber that came out that was correctly able to diagnose the issue.  Whenever I have a plumbing issue I always call Mason to get his opinion.  He is very honest and always willing to help.  I highly recommend his services.

I called early in the morning after The City trash truck accidentally hit and broke my gas meter. They had to pull the meter until I got it fixed. I called Terry, he immediately sent over Ruben and his crew. They got there, pulled the permit, installed new gas lines, checked the hot water heater to make sure it was up to code...and we were back in business. All the guys were very professional, and hard working. They really were! I also received 3 quotes (from local companies) that were double/triple in their estimate. Quality was fair,knowledgeable, and they went out of their way to get me out of a bind. I will use them and refer them always!!

This place charged an outrageous amount of money to install a garbage disposal, that leaked because of not being installed properly!

I'm a relatively new homeowner, so I didn't know how to shut the water off to the house easily (it was a lever or a crank right outside the house that doesn't require too much force). So, when the water valve under my sink broke (it was cheap and wore out, apparently), hot water was spewing under my sink for a good 10 minutes. My wife threw all our mats in the cupboard under the sink to suck up the water, while I tried to find how to turn it off. It was crazy. Finally, I turned off the water at the main meter, which was ridiculously difficult. I had to use a hammer. Anyway, called Mercy Plumbing after. John from Mercy Plumbing who's a friendly guy came over pretty quick and identified the leak as a worn out valve that needed replacement and replaced it immediately. The best thing with John from Mercy Plumbing and I bet probably from other plumbers working with him, is that he's upfront with what it would cost (fair pricing) and keeps his word. If you're anxious and you start to think, maybe I should just change every valve in the house, he's honest in saying that's not necessary. John also educated me how to turn the water off quickly next time round and advised me to check for possible mold that might form. I would definitely call Mercy Plumbing again for my plumbing needs.

Was able to schedule me same day within a couple of hours.  Great communication as technician rescheduled due to previous job running long.  Really expensive for 20 min job.

Dave is the man!  I was lucky enough to catch him before his move to Texas. I called one afternoon and spoke with someone who took my info and said Dave would give me a call within 15 minutes. He did indeed and must have sensed my frustration with what had become known as the plumbing twilight zone at my house.  I was stoked he agreed to come to the next day and take a look.  He showed up AND was on time (I live up off of Alba road so it's not easy to find) He was great about explaining things to me and tried for a few hours to figure out why the washer was backing up into the tub... along with a few other things that didn't make any sense to me whatsoever. It was late, so Dave had to resign despite not figuring out the issue. My tub is a weird design, and everything is tough to access, etc. There was no question he tried everything he could. He apologized and said there was no charge (!!) He gave me a few other plumbers to call and wished me luck.  

The next day he texted me to ask if I'd be home Saturday morning. He had been thinking about my set up and had a few more ideas. I could tell it was bugging him and he wanted to get to the bottom of the issue. LOVE that in a person!!  Saturday morning, Dave shows up (on time again) and conquers it.  

Dave is very kind, respectful of your house/property and a true master at what he does. He's also a crazy wealth of information. I was literally following him around with a pad of paper and pen writing stuff down (and he didn't mind lol). My only regret is finding him 13 years too late! Texas you lucked out!

Let me start with the nightmare story when I tried to use another plumbing company.  

I called John Moore because water would stop coming out when I would turn the faucet to 'hot' in a shower/tub of a secondary bedroom in my home. First thing that came to mind was to call John Moore. Why? Because of the darn TV commercial. A 'gentleman' showed up, and wouldn't even touch anything.  He was so arrogant and wouldn't even want to turn the water on giving me the look like he knew what was wrong without doing anything. I had to explain and physically show him what the problem was. Without making a move he told me I would have to spend at least $2800 to repair it and that he would have to go through the bedroom's sheet rock to the tub which would mean I would have to call someone else to repair the sheet rock. I immediately dismissed him and told him I would have to live without hot water in that bedroom. Think twice before calling John Moore, as appealing as the commercial may be. Total rip off.

Months later, another plumbing company was recommended. I called them and Zach came and gave me a free estimate.  At a later date,  Zach sent Luis and Rene to my rescue in a matter of 30 minutes tops they completed the work and charged me $236.93. I even told them about another issue with the connector to my dryer and they repaired for me at no extra charge.  There was no destroying of any walls involved and they simply had to replace the shower cartridge.

I have many other needs and I will be calling them very soon.  They are the best.

THANKS JOE ED NETTLES!!!

Called This plumbing company they immediately sent a plumber, Doug out. That lady that answered the phone was very honest and took care of the problem immediately. Great service and reasonable prices. Would highly recommend. Thanks

We had a water leak coming from underground.  Taylor and Marco came out and repaired a cracked PVC T from the well.  They were professional and timely.  Repair was completed within a two hours.  I also had Taylor give me a price to repipe our old farmhouse with Pex pipe, which I am having them do.

Plumb Level staff is very nice and professional.  The guys who come do the work are the same.  I recommend Plumb Level for your plumbing needs.

Can't say enough good things about these guys. Called this morning about a septic grease trap that was clogged on the drain field. The lady that answered the phone was very helpful and they came out right away.

The two gentlemen that came to do the work knew exactly how to fix the problem and had it fixed in less than 30 minutes, including digging up the tank.

Couldn't ask for better service. If you need a plumber call these guys. They do honest work at a great price. That's a hard thing to find these days.

The team at 1-800-Plumber +Air is super professional, does a great job, and cleans up after themselves well. Chad installed our tankless water heater to replace our two existing tank water heaters in the attic. Additionally, a month after the install, I noticed a small amount of water in the drip pan, the culprit was some condensation inside the unit dripping down the venting pipe. I called them to ask about it and they came out that day to fix it.

Their pricing was a little higher than other quotes I got, however they also called in a licensed electrician and roofer to make sure everything was done right. The roofer they hired even did an inspection of the roof and let me know of a few deficiencies.

The overall experience was great. Chad and his apprentices are nice, knowledgeable, professional, and courteous.

I would recommend them if you want the job done right.

I have used this company for years. They are fair with their cost and do not try and rob you blind. I highly recommend this company.

The person I spoke with, not sure if he is the owner or not, was rude and unprofessional.

Great plumbing company. Found our problems and fixed them. Easy to work with and less expensive than the rooter kinda guys.

Called at 6pm on a Tuesday and had Willie at my house at 8am the next morning. He took time to explain processes and prices to me and was very professional. Wild absolutely recommend and use again.

Sorry excuse for a business!!  We were on schedule for service two days in a row at the same appointment time (6PM) and they never came.  Mind you they are a 24hr business.  The first scheduled evening they calked and left a message at 5:09 saying they couldn't come (less than a hour from the time they were to be at our home), and asked that we call and reschedule.  We did...for the following day.  This time no one called or showed up.  Again, sad excuse for a business.  It is probably a blessing in disguise, because if this is the way they do no potential customers, we don't want any part.

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the next morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

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