Brotherly Love Electric

After the big freeze in February I began my search for an electrician to install a generator.

I started my search with a generator superstore because I was going use them for everything from sales to installation but when they told me a generator wasn't available until June/July. I knew I had to find a generator and someone to install it.

Let me tell you, I called and met with 9 different electrician company reps and it was getting to be like speed dating. Met 1 sometimes 2 a day. I created a chart of companies, prices, availability (booked because of what's going on) and what their installation covered, plumbers, transfer switch installation, etc.  Some wouldn't install a generator unless they sold it to you.

I met with JP first. He was professional, courteous and knowledgeable. Answered all of my picky questions. Even explaining how we could save on installation if we run piping above ground and not under. When meeting with JP, it was like he was being thoughtful of the customers needs. He was on your side.

So Nathan the owner, was in charge of the project but then his wife gave birth. So then Daniel his business partner and team took over the project so that he could spend
more time with family. Rightfully so. There was excellent communication throughout the entire process. I never once felt like anyone had dropped the ball. Even while there were lots of service calls post great freeze.

Text messages and emails were responded to in excellent time. If they didn't have an answer, they'd still respond saying they'd call CenterPoint for an update.

I did not purchase my generator from Brotherly Love Electric but they do provide that service. I had bought mine as soon as I found one since they were pretty scarce.

Things that impacted the price of installation that I did not expect was how far the Generator was from the gas meter and generator placement was set by HOA rules.

I hope this review is helpful to my fellow Yelpers and the great guys at Brotherly Love Electric.

I was told my quote would be complimentary and then whoever I spoke to went back on his word, thus charging me $175 for not doing any work on my home. Very subjective and unprofessional business practice. Went with A1 Plus Electrical instead who did a much better job diagnosing my problem than Brotherly Love Electric did.

They were super fast and helped us trouble shoot a few problems and seal an outdoor light box to prevent water coming in the future!

Came the same day and took care of all my outlet and three-way light switch issues.  They even diagnosed an issue that affected lights downstream.
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This company saved the day for me, on Friday I lost electricity to one half of my house, and as luck would have it, it was the side that ran the AC unit.  I came to Yelp to find an electrician,  I called several companies, most did not answer, some couldn't work me in until the following Monday.  Then I called Adrienne, it was 4:30 pm on that Friday afternoon.  The fact that I was calling so late on a Friday did not faze her, she was extremely helpful and promised that they could get the work done over the weekend.  Ryan was out later that evening to access the work, by Saturday all of the new wiring had been laid.   They handled all the permitting and contact with Center-Point.  Ryan and Adrienne were right there all the way.  Excellent work, excellent customer service.

Just had a whole house generator installed by them and entire process was amazing.  They were very communicative and answered all our questions.  The install process was just as seamless and now we have everything in and ready to go!  Don't hesitate to call them for your needs! Great company and super solid knowledge for this business!

We decided to look into a whole house generator and called three companies for estimates. One was a large Generac supplier, another a Generac and Kohler supplier and third was Brotherly Love Electric who installs generators and recommended we consider the Briggs and Stratton generator.

The estimates were reasonably close in price on a comparable capacity basis. The Generac suppliers estimated it would take 17-26 weeks to complete installations due to a shortage of generators. This compared to a no later than 14 weeks installation for the Briggs and Stratton generator. Hurricane season was approaching so the timing was important to us.

Generac offers a 3 year warranty and Briggs and Stratton a 5 year warranty. The Briggs and Stratton's Fortress model is an upgrade with a 10 year warranty and cost an additional $1000. The Brotherly Love Electric representative mentioned that the Fortress models can arrive faster.

So we went with the Brotherly Love Electric proposal for the Fortress model because:
1. It was competitively priced with the others,
2. Had a potentially faster installation time,
3. Offered a longer warranty period,
4. Provided the option to extend the warranty to 10 years with the Fortress model,
5. Also, Generac is switching from a Mitsubishi engine to their own and we didn't want to be the experiment with their new engine.

Fellow Yelper Gina also provided a very positive review of Brotherly Love so we hired them to install the Fortress model Briggs and Stratton whole house generator.

A nice surprise is our generator was installed in 4 weeks!

Nathan the owner, his partner Daniel, and JP of Brotherly Love Electric were all a pleasure to work with and exceeded our expectations. We highly recommend them.

Very professional, experienced and competent.  The installation of my generator was complex and this team was totally knowledgeable about all the details of getting the job done right.  They even sent in a supervisor at the end to review all the work prior to start up.  Once done they did a demonstration and explained each step.  Buttoned up, on twin worked all day and quality oriented.  Friendly.  Highly recommend.

Ryan and Tommy did an exceptionally great job. Very respectful and quiet, got the job done right in good time. They notified us before they came, arrived when they said they would, wore masks for covid, and did it all for a great price. They were even honest enough to remove a charge we had already agreed to pay because it turned out to be unnecessary. And while they were at it, they fixed a vent cover that was coming loose, just to help out. This review is starting to sound planted, but they even brought our trash can back from the street. :D

Couldn't be better. Thanks guys!

Great service by great people. Jameson Perry was extremely clear of the issue I had and with the help of one of his assistant, they went to work. Customer satisfaction guaranteed.

I recently had a great experience with Daniel and Brotherly Love Electric.

I needed help installing three different lighting fixtures in my house. I received multiple quotes from high rated service providers and Brotherly Love provided me with a comprehensive quote without having to take my time with a potentially wasteful diagnostic visit. It also happened to be the most reasonable quote we received.

My daughter was born a couple days before our appointment and Daniel was super helpful in working with us on scheduling, though it was certainly an inconvenience for them to reschedule twice.

On the day of the appointment, the guys showed up early and worked diligently and efficiently (while somehow managing not to wake up my newborn baby).

These guys were absolute pros and I'll be using them for any electric needs I have going forward.

Awesome yet again - guys showed up and repaired a broken socket with another broken bulb in - thanks!

Great experience with this company. Showed up quick. Never tried to push any unnecessary work. Straight up honest about what needed to be done and what could wait till a later date. I have some major electrical work needed for our old house in a couple of months. I will be calling these guys for sure.

Great family owned business! Reasonably priced, professional and good crew. Would highly recommend.

Daniel and his team came in and got our electric project knocked out in a very timely manner.  Other than needing to have the main power disconnected for several hours to swap out the main panel, we hardly knew they were here.  Awesome work.  Very professional.

Wonderful business! Chose due to speedy response time and customer service oriented! Availability was great. Electrician showed up on time, was respectful of my space, efficient and effective and was very friendly. Would 100% use Brotherlylove again!!

The crew that was at our home today was wonderful. They were extremely professional, quiet, courteous, honest & friendly. Also really great with both of our babies & dogs. They couldn't do the job as we had envisioned (due to ceiling structure, not their fault) but they offered an awesome workaround and completed the job same day at a very fair price. Will definitely use them again.

These guys are fantastic! I moved into an older neighborhood where all the houses need updating of electrical and plumbing.  I gathered quotes and more importantly, game plans from several companies to make sure I had good information to make my decisions, and I'm very happy with my choice. Call Brotherly Love, they do excellent work, very professional crew, a lot of attention to detail, and their pricing is very fair. In short, very highly recommended.

I needed a manual interlock and inlet installed for my portable generator.  They had to wait for parts since the demand was so high after the winter storm.  When parts came in they set up an appointment the next day and showed up on time.  They were professional and cleaned up after themselves.  They also had the best price.  I highly recommend this company for your electrical needs.

After moving within Houston and losing power for 6+ hours immediately after I moved in, I started looking for a generator.  I spoke to a number of companies; I had about 4 others come out.  When Mr. King came out to give me an estimate, he was straightforward about what he thought I needed (didn't try to oversell), gave me his views on the generator brands, and was very clear about the entire process (including timing delays).  While Brotherly Love's price was just slightly higher than the bigger companies, I went with Brotherly Love because I knew I would be getting an American-made generator and would be working with a family-owned company, both of which matter to me.  When there were some bumps with invoicing, Mr. King handled the matter personally.  Because they were so busy, I did have some trouble at times getting updates on the status of the install of the transfer switch (there was a nation-wide shortage), but eventually we got back on track.  The electrical install team of Tommy and Chance were stellar.  They worked hard, kept the area super clean, and answered all my questions as they went along.  Everyone went above and beyond to make sure my installation went well and that I understood how the system works.  While I don't have any electrical needs (yet), I will be calling Brotherly Love in the future thanks to my positive experience with the generator installation.  I can't recommend them enough.

I highly recommend this company for electrical needs. Nathan provided an estimate that was very reasonable. The technicians were efficient and performed extra work as there was time still remaining within their hour of work. I will be using this company again.