Doug The Plumber

Cannot speak enough good things about this company, the employees and the owner, Doug himself. I have had plenty of work done on several properties by Doug The Plumber and have referred out Doug to many friends. All have been satisfied. Good quality service with a smile. Done right! Thanks for the service you provide to our community and surrounding area. Shop local and keep small business alive!

Doug's Plumbing is great! We have used them exclusively for 20 years for our various plumbing needs, from burst water pipes to replacing toilets to running new water lines, and just about anything else you can think of. The plumbers are always very professional and genuinely nice guys. They come out quickly for emergencies and show up on time when scheduled. They have always done a great job for us and are reasonably priced. We don't have to worry when we call Doug's. We know they will take care of us.

I want to post a follow up on my previous post.  Doug, the owner,  called and discussed my experience.  Honest man.  Good listener.  Stand up guy.  I felt he was totally objective and understood what happened.  I can't believe he is refunding my money.  He said something Marty never could say - they got this wrong.  Plus, they will honor the warranty on the pump.  Who does that?  Doug the Plumber does that!  Unheard of in today's business climate.  Will I use them again?  yes!  WillI recommend them?  Yes!
I still have to find an electrician to do the work, but Doug gave me a referral for Easons.

So happy with this business. We had Ben without a tub/shower for about a week . They came out and fixed the issue in a few hours!

They are professional and do decent work. However, their fees are too high. Ask anyone in Smithville.
I had them do a couple of repairs. Afterwards, someone at the office called to check to see if I was satisfied. I said that one of the issues didn't appear to be fixed. They sent someone to follow up and that person spent a few minutes checking it out before determining there was no problem. Then they charged me an additional $60 for that. Their office is literally 5 blocks from my house and I spent a good chunk of change for the work already. Oh, and the problem they double checked persists.

Doug's Plumbing  ----- 5 Star Service ------. Damon and Beto of  Doug's Plumbing just re-plumbed the house. They did a super job. Marty worked up the Bid in quick order stopping by several times over the course of the 2 day project. The Office Team exceeded expectations in scheduling and keeping me up to speed on arrival of the team.  I'm one of those that likes to 'inspect what I expect' and I must say that their work gives the appearance and functionality of new construction in a 100 year old home.    
Great Job and Thanks !!

Love these guys! Showed up on time, friendly but professional, fair prices and hard working.  What more could someone want!

We love Doug's Plumbing! We've owned our home for almost 4 years and had to (unfortunately) call Doug's a few times.
We had a water main break in our front yard before we were heading out of town for my brother's wedding. It was taken care of and we were able to enjoy the wedding weekend.
Our septic tank backed up after we had a large get together at our house. The culprit was likely flushable (which really aren't flushable) wipes, but they were out to our house the day we called and fixed the issue promptly.
About a year ago, we thought there was a gas leak with 1 of our water heaters. We got the inspection done and luckily there was no leak. We opted to have their annual maintenance plan and received a discount on the services. AND with the maintenance plan you get all things plumbing related serviced in your home. It was definitely worth it.
Doug came out today for the annual plumbing checkup and was a great guy. He helped tighten up things that needed to be tightened and drain things that needed to be drained with a smile on his face and some useful tips.
Highly recommend!

I am so happy that these guys are in town! Doug is genuine, friendly and honest. His team is fantastic and really care about what they do. Tim, kaylee have been great to work with.
Ive had them do several jobs for me now and they not only do terrific work, they price very fairly. I wouldnt use anyone else.

Terrible service owner left me hanging on a repair have been a repeat customer but not anymore think twice about using this company very unprofessional owner. I guess if your the only plumber in town even bad plumbers will get business would not recommend them to anyone.

I only had a small problem and he was able o help me over the phone by instructing me how I can fix it myself. Other companies wanted to come by for quite some money but Doug is the greatest. He does a good job, is funny at times, and he gives people a chance to fix it themselves before coming over and charging money. I would recommend that you call him first before you get some of these other companies.

Doug's Plumbing has worked on many plumbing jobs in my home. I appreciate the five star quality of their work but also the fair pricing and professionalism. I highly recommend Doug's Plumbing Co.

I called Doug's to install a new faucet/drain set (which my wife had already purchased) for the bathroom sink and also to repair a leaky kitchen faucet. Jason was the plumber sent to handle this call, and he handled those problems in an entirely professional manner. In particular: for the installation he explained the cost and then, upon our approval, took his time (though it was more than he had anticipated) to make sure that it was done not just properly but also optimally.  He then examined the leaky faucet and pointed out that installing an entirely new unit would cost little more than repairing the old one; he recommended that we forgo the repair, get a new faucet set, and call back later to have it installed -- advice for which we were grateful and that we followed. Throughout, Jason was friendly and helpful; he also cleaned up the work area thoroughly upon completion and, while inside the house, even covered his shoes with protective booties to help preserve our floors.
    Hence I do not hesitate to recommend Doug's for plumbing service. The only caveat is that, instead of charging by the hour for labor, that cost is set *in advance* by their book. This means the fee may end up being *more* than that with a plumber who simply charges an hourly rate; in that sense, a book-style pricing policy is to the vendor's advantage. At the same time, though, the resulting fixed prices are an advantage for the customer whenever (as happened with our bathroom faucet installation) the project takes *longer* than the book's pricing would predict.