Best Businesses in Austin, TX

This company has really set the bar for quality and service! Anthony came out today to relocate a gas connection for a stove and check out a water heater. He was able to get the work completed quickly and efficiently and provided instructions on how to fix our water heater issue. I highly recommend these folks and will certainly use them again for future plumbing needs!

We called this company today when we learned of a water leak around our shut off valve in the front yard.  City of Round Rock had come out and showed us the leak and then shut off the water to our home.  The tech from City of RR recommended this company.  I called them around 2:30 p.m. and within a half hour they were at our home and diagnosed the problem.  By about 5 p.m. the problem was fixed and the fee was very reasonable.  Great service and very nice technicians!  They were very knowledgeable of the situation and really took the time to explain to us as well what the issue was and then fixed it promptly.  Would highly recommend them.

After calling two other plumbing services without so much as a return call, I wasn't expecting this company to be any different. I thought I would have to call a big name company that treats you like a number instead of a person. I didn't have to! David of Make it Drain returned my call within 5 minutes, came out the same day, fixed my water heater within a half hour, and charged me a fair price. I am very happy I called. I will absolutely recommend this service and will use him for any plumbing needs in the future.

Kimco Plumbing did great work today. They took care of the leak I was having under my Kitchen sink and they also figured out the other issues with my plumbing. They came up with a clear and concise plan of action to take care of everything that was going on.  Jason, Sam, and Levi were all great and I would highly recommended hiring them for all of your plumbing needs.

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

Called this past week for a backed up main drain in our basement. The person who answered our call gave us an accurate estimate for when the plumber would arrive. He called us when he was about 20-30 minutes out. When he arrived he looked at the issue, explained all the services he'd recommend along with the associated prices. He was very thorough, professional, and knowledgeable. He took care of the backup and made appropriate recommendations for follow up. Very impressed with our emergency after hours care! Definitely recommend and would use them again!

My water heater died and we needed a new one quickly.  I called Fairway Installations, I was given a soft estimate over the phone and they came the next day to replace my old AO Smith low end heater with a top of the line Rheem.  The installation took an hour including bringing up to Texas Code.  The work was done professionally and impeccably.  The installers were friendly and professional.   The installation cost came in $175 below the low estimate given over the phone.  I would highly recommend Fairway Installation to anyone who asks.  They are also the preferred installer in our neighborhood having installed over 30 to very pleased customers.

Don

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

We had a pretty serious backup on Thanksgiving day and they arrived within a couple hours of our call. The technician was extremely professional, well kept, nice, communicative, and informative. He fixed the issue within a couple hours and cleaned up like he was never there. Price was much steeper than I anticipated, but I chalk that up to it being an emergency call on a holiday.

I just finished paying $327 for what should have been a simple 30 minute job to replace the float inside a toilet, replacing the shut-off valve to the toilet and unclogging the bathroom sink drain. This should be a cautionary tale to all who decide to use this business. I should have heeded the reviews here first, but a neighbor recommended them to me.

They sent a repairman out last week to fix the float in mom's toilet and we already had the part. We were going to do it ourselves at first but I decided it would save me more time and hassle to have a pro do it. Unfortunately, Steve's was the wrong place to call. My mom said the guy showed up and was professional but not friendly. She gave him the part we had and installed it, cleared the sink drain pipe, changed out the shut-off valve to the toilet and cleared the hot water line, all in about 30 minutes. The final charge was $150 ($120 service fee plus other labor) and I was happy to have it all done. They said they were going to bill me, so I had no receipt yet.

Then, my mom notices that the toilet is still running, so I had them come back out yesterday. They said I had to pay for the service again, because I didn't have a receipt and they didn't have any records of the service call at all from last week. I figured I could just pay this time and give them a call to credit last week's bill if it showed up again. After all, they should warranty their work when it was just a few days ago, right? Wrong. The second plumber told me the reason why the toilet still wasn't running right was because I needed to install the original parts for the toilet, not a universal part. The other plumber never told us that nor did he tell us that if we didn't have them install their own supplied parts, that would void any warranty for the work. Obviously, I would have had them use their part which would have only cost me $10 more than my own to have the warranty not voided. This second bill was $177.

I explained this to the office girl on the phone today, and even though none of this was explained to us, I had to pay for last week's bill too. Even though we never received any documents saying our warranty would be voided if we used our own part and the repairman never mentioned it to my mom, I decided to just be done with the problem and pay the bill. I hope this was worth it to the plumbing company, because my poor review will also be shared with my entire neighborhood and other online sites.

I decided to at least be fair and give them two stars because the second repairman was nice, but even he didn't mention anything about work warranty.

We have used Confidence Plumbing 4 times in the past 1 1/2 years and they are consistently great.! They come when they say they're going to come and do great quality work at a reasonable price. They are super friendly and very trustworthy. These guys will lift your spirits even when you're having a plumbing emergency!! Fortunately there are people like Paul & Eddie when you really need them!!

Reggie installed a water heater in May of 2020. In December 2021, the water heater stopped heating. The pilot wouldn't stay light. I reached out to Reggie. He was unable to come take a look. I called another plumber and when they came out, they told me the water heater was not installed up to code. The clearance of the gas control valve from the door supposed to be 1, there is no pan drain, the t & p goes up hill, vent in attic was disconnected and leaking carbon monoxide into the attic. I informed Reggie of these things and his response was his warranty is for one year. I don't understand.. what does a  warranty have to do with it being improperly installed? He's supposed to be a professional plumber, shouldn't he be installing per code and safety. Thankfully no one was harmed because of his unsafe installation. I may escalate this to licensing because of his response to the issues brought to light. It should have been installed properly and I shouldn't have to pay someone else to fix these issues that I already paid Reggie for. He seems uninterested in making this right.

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