Best Businesses in Austin, TX

I simply needed my outdated shower and tub fixtures replaced. The plumber pulled some random parts off of his truck and Frankenstiened it becuz the valve needed to be replaced and I guess he didn't want to do that. The handle he put on the existing worked but did not fit (see pic). The handle was wobbley and stuck out 3-4
From the plate. He charged me over $650 for this. When asked to come fix it they wanted to charge me an additional $1500. This was a young company I wanted to give an opportunity for business. I called my usual established company and they came out and made it right  for $220.

I woke up Saturday morning to find out that I had no hot water. I did some research to find a good plumber in the area and Mickey called back right away and was here within the hour. How lucky I feel! They were very friendly and seemed like honest and reliable people.

David from Make It Drain made a frustrating experience with my Home Warranty company so much smoother. He walked me through the process that my warranty claim would require and patiently worked with the warranty company to get my claim covered (he is a much more patient person than me). He came back to my house multiple times without complaint (as the warranty process is not a quick one) and ultimately replaced my toilet with a brand new one. Great guy - thanks, David!

Also, how awesome is the name Make It Drain?!

I was really happy with Kimco Plumbing. They answered their phone, showed up to the job on time, they offered me 2 solutions to my problem and had the correct parts stocked on the truck and finished the job in a timely manor. Plus their price was fair. David was the plumber that helped us, he was knowledgeable professional and skilled. I would highly recommend this company!

I am so impressed with the quality of work and attention to detail on the installation of my storm door. Extremely professional and bar none the best phone call I've made for service in MANY years. I will always recommend this company and will continue to use them for years! Polite, reliable, professional - can't beat that.

Called this past week for a backed up main drain in our basement. The person who answered our call gave us an accurate estimate for when the plumber would arrive. He called us when he was about 20-30 minutes out. When he arrived he looked at the issue, explained all the services he'd recommend along with the associated prices. He was very thorough, professional, and knowledgeable. He took care of the backup and made appropriate recommendations for follow up. Very impressed with our emergency after hours care! Definitely recommend and would use them again!

UPDATE:
The Monday after Fairway walked out on the job I paid for,  I called Lowe's to discuss the situation.

After speaking with Lowe's, it is my opinion that Fairway is dishonest. They lied to Lowe's about what actually occurred in my home.

I see 2 young kids here who did not want to finish a job on a Friday night and were unprofessional. They failed to set any expectations whatsoever when they made the appointment about time windows. They failed to communicate much at all - before the appointment or while they were here. They do not appear to understand the meaning of integrity. They completely walked off the job without doing anything that I had scheduled and paid for. They clearly do not value the customer (just their $$). They apparently do not give a (insert curse word here).

Fairway provided Lowe's with a new estimate, just for the oven, and it is OUTRAGEOUS!
- They upped the basic installation of $139 that I paid Lowe's to $200.
- They want $105 to remove/replace platform. That is the plywood under the oven that keeps the oven level. There is nothing wrong with the existing platform.
- They want $75 to cut the wood.
- They want $245 to relocate the gas location to the next cabinet.
- They want $139 to remove & reinstall my existing cooktop over the oven. I guess this is so they can be comfortable while moving the gas line instead of working from a very roomy cabinet entrance.
- So for the bargain price of $764 they will install my oven, but not until after Thanksgiving, since they appear to be too busy with other appointments.
I THINK NOT! Let's not forget the microwave at $140. - so $904 was what they wanted.

Company MISREPRESENTS their values. This is from their website: Fairway is a company that was put together with the consumer in mind. We actually named our company with the term Fair Way after being witness to far too many consumers falling victim to unfair business practices. We deliver a service and product that we believe to be unmatched by anyone in the industry. We protect the consumer by doing the job with quality parts, knowledgeable & licensed professionals and following all the state law's and codes.... We do it the FairWay. We do the customer right. We offer better services at a lower price than our competitors...Most of our competitors talk the talk but don't walk the walk. We under promise and over achieve on every job we do. We have dedicated Employees..... It's the FairWay or no way ....

Are you kidding me???? I would have to say, they have no idea what the word FAIR means! They should rename themselves to UntrustworthyWay and get some orange jumpsuits to match!

--------------------------------------
Side Note - I had my oven and microwave installed today by an appliance installation company that contracts with other Lowe's locations (not the Brodie store) and other appliance retailers. No new platform was needed, they did not need to remove and replace my cook top, and were able to recess the Gas valve. Cost for everything (installation of microwave, oven and recessing the gas line) was $315. Talk about price disparity!

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I typically avoid writing bad reviews. But I just have to throw this out there...If you have any sort of problem that requires immediate attention, or attention that you scheduled, find another provider. I took two days off work waiting for these people to show up. Figured we'd be safe going with a national chain, I was sorely mistaken. Back to Thumbtack we go!

I called Steve's Plumbing at 10:00 the Monday after Christmas, and they were there by 3:00 that afternoon and were here and done in 20 minutes.  Focused and determined to get the job done at an extremely reasonable price.  Come to find out, the plumber is a distant relative!  A BONUS for us.  If I need a plumber, they are the only ones I will use!  I highly recommend Steve's Plumbing.

You can search the world far and wide, and you will never find a plumbing company as good as Confidence Plumbing. My water heater was 30 years old (seriously) and still going strong, but I didn't want to push my luck. After having one company come out and give me a $2300 bid to replace it and bring it up to code, I called Confidence. They came out, gave me an $1100 bid (for the exact same thing), and got it done before lunch the same day. Plus, they gave me a top of the line model, rather than some piece of junk from Lowe's or Home Depot. Paul and Gabriel were so professional and efficient - they cleaned up after themselves, hauled my old water heater away, cleaned my faucet caps (since there had been some air coming out after the water was turned back on), hosed down my porch where some sediment from the old model had fallen, and Paul walked me through step by step on how to use my new water heater.

You better believe that I will be using them for any plumbing issues that come up in the future. I have full faith in them and their work!

Reggie installed a water heater in May of 2020. In December 2021, the water heater stopped heating. The pilot wouldn't stay light. I reached out to Reggie. He was unable to come take a look. I called another plumber and when they came out, they told me the water heater was not installed up to code. The clearance of the gas control valve from the door supposed to be 1, there is no pan drain, the t & p goes up hill, vent in attic was disconnected and leaking carbon monoxide into the attic. I informed Reggie of these things and his response was his warranty is for one year. I don't understand.. what does a  warranty have to do with it being improperly installed? He's supposed to be a professional plumber, shouldn't he be installing per code and safety. Thankfully no one was harmed because of his unsafe installation. I may escalate this to licensing because of his response to the issues brought to light. It should have been installed properly and I shouldn't have to pay someone else to fix these issues that I already paid Reggie for. He seems uninterested in making this right.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php