Affordable Plus Plumbing

Prompt, excellent professional service.
Our neighbor recommended Affordable Plus Plumbing when I asked for a referral for a reliable plumber
I called about a leaking outside spigot on a Wednesday and set an appointment for the next day. Richard called about 20 minutes before he arrived on Thursday morning to let me know he was on his way.
While he was diagnosing the spigot leak, I asked Richard to also check our ancient water heater.
He noted the water heater had not been installed with a drip pan and was nearing the end of its useful life (13+ years).
I needed both issues resolved that day so after we agreed on a price, Richard and Anthony came out a couple of hours later with a new water heater unit and had it installed and the leak diagnosed and repaired by the end of the day, leaving the entire work area clean and neat.
Richard was straightforward, professional and had a great sense of humor, all of which I appreciated.
I highly recommend Affordable Plus Plumbing.

Want to deal with a morose un-professional owner. This company fits the bill. Have used them for multiple jobs and they used to be good until the owner started shouting at me since I asked to reschedule twice. Brought up something about an unpaid bill and said it doesn't sit right with him. They completed the job 3 visits and one week later while I had to list the house with an uninstalled toilet. Won't be hiring this guy any more.

I used Affordable Plus to fix a clogged sink/double vanity, and while they were onsite I added two minor faucet issues.  The gentleman quickly fixed all three (and was on time, courteous and cleaned up the area).  This was the third plumber that I'd used in the past couple of years and would definitely call them again (unlike the others).

These guy's were great. I had a drain problem in one of my sinks and they responded and fixed my issue very quickly. The technician that serviced me was very friendly and thoroughly cleaned up the area he worked in after fixing my problem. I'll us e them again when I have another plumbing problem

Great service, very respectful. Def reasonably priced. For the same job, someone else was going to charge me more than double what he did.  I Will def recommend them to anyone.

Affordable Plumbing is an excellent company. They were able to fix my water heater leak within a reasonable time frame due to my work schedule. The repair team was professional, efficient but most of all the very informative as to how to keep up with the maintenance and great info as to what the problem was at hand. I was very impressed with their work getting the repair up to code and their follow up. I would highly recommend them and will call them for future repairs.

Anthony from Affordable Plus Plumbing has replaced the garbage disposal & the kitchen sink faucet on 2 separate visits. On both visits he has been very professional & the service has been quick & efficient. He is a good communicator who shares info & provides recommendations. Definitely will use this company for future plumbing needs as they arise!

Affordable Plus Plumbing rescued us during the big freeze of Feb. 2021. We had to shut the water off due to a burst pipe upstairs that we could not get to. We were looking at three weeks without water until the next available plumber could come, because they were all booked out due to the storm. Richard and his crew were working two houses down when a neighbor asked if they'd be able to have a look at our leak. They came to our house, located the leak, repaired the pipe, and gave us water again, all in record time and without an appointment. I cried tears of joy. Not only to have our water back, but to experience the kindness of Richard (and our neighbor!) being willing and able to help us when they were completely booked. We will be customers for life.

Great work replacing my hot water heater heating elements and thermostats. From calling around, another place was immediately saying I might need a new hot water heater all together because he could tell how old it was based on the serial number (over the phone before doing any troubleshooting).
Affordable Plumbing came out, helped me find the right breaker on my unlabeled breaker panel, and got the job done correctly, and professionally. Thanks!

First of all-I think a majority of the positive reviews on here are likely friends doing a favor. Second, if you scroll down and look at the bottom left you can see where yelp filters reviews-and see them... majority are negative, and similar experiences to mine. Maybe they're advertising with yelp, but the non-biased algorithm is begin pretty biased if you ask me.

I had a water heater go out and called my home warranty company on Monday morning. They assigned me to Affordable Plus Plumbing and told me to call to schedule an inspection. I called immediately and a woman answers- I explained my situation and she said, Oh well, if it needs to be replaced we can do that and the warranty covers it-but if it isn't up to code it might cost you money to get it to code She then gave me some example of some other person who needed an exterior drain and drain pan and what that cost them. (I didn't need an estimate on a hypothetical situation that didn't apply to me, but ok-thanks for the heads up).

Then-she said they were very busy today, but she would call and see if he can come today (11am). I understood they may not be able to. She said she would check and call me back. After an hour and a half, I called her again-she said, ya... he's going to come today. Me, any time frame? Her, ummm, I don't know he said he would make it today, and that he was in the middle of something and would call me back. Me, ok.... I stayed at home to work just in case he came by... No show. At 5:15 pm I called again-she said, ohhhh he's not going to make it today he got stuck at another job. (thanks for letting me know?!!!) I asked when he could come by... She asked if the next day (Tuesday) between 1-4pm was ok. I asked if any earlier could work, she said no. I agreed to the time frame, and asked that in anticipation of needing a replacement (it had already been inspected by a company that my home warranty didn't send out). could she schedule some time on Wednesday... after a back and forth about how he needed to inspect it first, which I agreed with, she said she would put aside a couple hours... ok?!

Tuesday- I took a half day and was home from 1-4pm. I called at 3pm, I said, I know it isn't 4pm yet, and I am sorry to bother you... but just want to confirm he's still coming... She said, yes, he's still coming. Ok. I sat there until 4pm. No show. I call her again, and explain that I am frustrated because I stayed home two 1/2 days, and its not so much that they're busy, but that there is ZERO communication or follow through. She says, well... he says he called you earlier and left a message. Well... he didn't. AND even if he HAD, then why at 3 did you say he was still coming????

I ask for his direct #. I call him-he says, oh you didn't get my voicemail from earlier...? no. Oh... well which part of Austin are you in? (I have provided this twice) I tell him again... He explains that there is traffic now to go south (yes... you knew that). He explains he thinks he can fix the water heater, no need to replace (hasn't seen it yet). Ok, fine! Whatever... when can you come out? He says, Ill try tonight but WE WILL SEE HOW IT GOES, ok? Me, no, not ok... if not tonight, when? He says, if they don't make it tonight I will call you in the morning, Me, ok... will you have someone available tomorrow to come out in the morning? Him, I don't know... but I'll call you in the morning. Me, ok.

Wednesday. 11am- no call. I call my home warranty company and explain, they cancel the order and reassign me. 1pm-the woman from the company calls to let me know, a technician is on his way. I tell her, don't bother. (ALSO, what if I hadn't stayed home-now I am supposed to drop everything to meet a technician, I didn't know was coming. Because no one called in the morning as promised)

Zero professionalism. Zero communication. Zero respect for my time, schedule, or job. Zero reliability. What a joke and waste of two and half days- with NO hot water..

I just got off the phone with Affordable Plus Plumbing and WOW am I impressed. The gentleman was incredibly friendly and made some beneficial suggestions over the phone about how I can solve, at least, part of the problem without a service call. The quotes he gave me for the rest of the solution were, indeed, exceptionally affordable. 10/10, will trust again.

Ok so here's the update......They must have either read the complaints on here or just got better employees. The technician that came out was on-time, nice, and got the job done. We haven't had any issues. Overall happy with the service and glad that they didn't prove to be a half-rate biz like a lot of the revues on here stated. Would I use them again...not too sure unless I have to go through my warranty company.

We called these guys after 1700 on Friday of Labor Day weekend, and they came straight out to see about a leak on what we thought was our side of the water meter...we dug the hole before they'd arrived and realized we had no clue what to do when it kept leaking into it (we're talking shop vac times a dozen times and water STILL kept coming in).  Their recommendation, after pulling bucket after bucket of water out, as well as digging more of the hole, was to call the City of Georgetown, because the job even perplexed them.
When asked what we owed for having them come out at such a late hour on a holiday weekend, we were told, Not a dime.

They have our forever business for being upfront and honest and amazing people.

(btw, it turns out it is, indeed, the City's issue, so Legend Oaks will be without water for a period of time on Tuesday...)

Richard and his crew have never let me down. Excellent work, great communication, always tells me exactly what is going on. He just replaced our ancient, crumbling water line to our house. Lots of problems to solve, and I know it will last for ages.

Richard and his team are just amazing.  I had been dealing with home warranty people and trying to get the water heater at my new home replaced before I moved in.  Short story after dealing with home warranty people for almost a week I called Affordable Plus Plumbing and they came out the same day and installed a brand new water heater for me within hours.  I ended up paying the entire thing out of pocket but it was worth not dealing with the headache and hassle of Landmark Home warranty.  Thank you Richard and Team.

I am embarrassed that Richard runs his company this way. I called and spoke to him to give him the opportunity to make things right. He gave excuses and false reasons why his company provided poor service. This is why I have filed a case in small claims court (Justice of the Peace) against him and his company. I will let you know what the judge decides since Richard places all blame to everyone else. I gave him the opportunity to make it right, he declined. See you in court, sir.

They fixed our toilet for a very reasonable cost. Other places were charging 20% to doubling the price. Our neighborhood recommended them and we're passing the rec forward

This is a great company. I had a water heater go out and filed a claim with my home warranty company. Affordable Plus Plumbing got the call.  I have been a plumber since 1999 in another state and I'm not licensed in Texas.  So, I had to have someone else do a job in my house that I could easily do myself (very frustrating).  I was very happy to hear that they were a small, family owned company. The crew did a great job and were a pleasure to be around.

We needed our pressure reducing valve replaced, and despite the unforeseen difficulties involving tree roots, Richard charged us the original price he quoted us. So nice to be able to have two faucets turned on at the same time!

Anthony  came out very helpful and nice suggest a few things. quick response from the company, they came the same day and answered all my questions unlike the other companies I called I had to wait a week! I will use them in the future. My neighbor uses this company so recommend them!

Fantastic customer service.  Very reasonable pricing.  Was told exactly what I was going to pay before the work started. I highly recommend Affordable Plus Plumbing for all of your plumbing needs. They repaired a toilet that wasn't running, a toilet that wouldn't stop running and a leaky shower.

We had a water leak in our garage wall and even though they were real busy, Affordable Plumbing helped us fix our problem in prompt fashion. Anthony Garcia,The plumbing technician was very professional and did the job in expert fashion.
Affordable Plumbing has earned our respect and loyalty.
We highly Recommend Affordable Plumbing  for all plumbing problems, they are customer friendly, do expert repairs and are reasonable priced.

They showed up on time, did a great job.  I owuld recommend them and will hire them again if needed.

This company was available same day after home warranty assigned another company that we never even heard from. These guys are so sweet and professional and it's not often you'll find a company that seems to really care about people. I will use these guys again for sure!

We have been using Richard since we bought our house.  He has always done a GREAT job for us from installing new water heater to dishwasher to new toilets. When the plumbing needs fixing, Affordable Plus Plumbing will get the call every time!!  Great service every time!

So, my home warranty company contracts with these guys to fix a gas leak.  Hey, it's a gas leak so I have to shut down the entire system so I don't blow my house up.  No gas = no hot water, no cooking of the food and such and I like to be clean and not hungry so this is not cool.  You know, you get the drill.  I call them and say, hey, can you help a guy out 'cause Mrs. Kendall G is not a fan of cold showers...they say sorry, late tomorrow afternoon is about as early as we can get to you, OK cool I think, Austin is a busy place.  Laaaaate the next day the so called Master Plumber (Richard, I think) calls and I explain the problem.  Uhhh, we are a small company and that job sounds too big for us.  We'll call your warranty company and decline the job.  WTF?! 48 hours later and you decide it's too big.  Perhaps you should spend your time fixing toilet tank flappers instead of doing actual plumbing work.  Hacks.  I'll change the toilet tank flapper myself and won't be calling them.

I also used this plumber because of my old republic home warranty.  i told them i needed help asap.  Then they came to my house and found the problem, but told me they did not have time to help me for several days.  It was very inconvenient, and i don't believe they were being honest with me.

We had what I thought was a leaking hot water heater.  Anthony came out and said that the unit wasn't leaking and I thought uh oh, another home warranty nightmare.  My experience has been that most home warranty vendors would have demanded their trip fee and walked away.  Instead, Anthony went to work and didn't even make me feel bad for mistaking the leak for the water heater.  Without skipping a beat, Anthony went on to track  down the source of the leak (drain line) and had it repaired in no time.  He initially couldn't locate the drain line outside but grabbed a shovel and started digging.  Not only did he resolve our leak, he went on to recommend easy solutions for a couple of items that could potentially cause a problem down the road.  He also took time to explain everything to my Spanish speaking tenants. Fabulous work ethic, knowledgeable and courteous.  Thank you Anthony.

Over the last few years, Richard and Anthony have replaced my faucets, broken water line, hot water heater and bathtub.  They do a good job and have fair pricing.

Great company! We were lucky enough to get these guys from our home warranty company to replace our monster of a water heater upstairs in our attic.  First they had to take out the 80 gallon beast - from an opening that was too small. With a little work, they did it. And replaced with the new 80 gallon tank. Richard, the boss man  was both very knowledgeable and amusing, and his crew were great. I would definitely recommend them anytime. Thanks.

I was referred to Affordable Plus through my Old Republic home warranty - Old Republic left me in a horrible jam when they made me wait days to get my service started only to tell me at the last minute they wouldn't cover my leaking pipe - I was so angry, but the silver lining is that I found a really great plumber! Richard from Affordable Plus was quick, really nice, and did great work. He did a beautiful repair on my old rusted mains pipe - most plumbers would have just said the whole thing needed to be replaced, but he did the plumbing equivalent of transplant surgery to fix the problem, and now I have all the information and time I need to plan (and save) for a mains replacement in a non-emergency context. He even left my lawn spotless! I couldn't be happier and will definitely recommend.

poor customer service they tell you a time window and dont meet it,they tell you they will call you back and dont ,father daughter office so daddy listens to the daughter over the customer be warned they will tell you they can do the job then wont be able to do the work and when you call and ask questions they get defensive and belligerent

i have used them a few times and have referred them also a few times... my friends were so very satisfied with them - they told me affordable saved them alot of money -- i had a friend that had a really troubling issue in their laundry room and 2 different plumbers told them the repairs would costs thousands of dollars of major plumbing work... i suggested they call affordable and it was pretty amazing what happened... affordable said the solution was a 75 cent part to vent the drain... that was it!!!!!!!!!!!!!!!!!!!!!! that was a few years ago and the problem has stayed fixed ----

VERY BAD experience with this plumber. He is rude, does not listen and is quite demanding. Richard the owner was contracted by American Home Shield to replace a faulty Hot Water Heater and to bring it to code. Aside from the payment received from AHS, I was charged an additional $580 to complete the installation. I asked him for an itemized bill and he stated he would not give it to me. I suggested I wouldn't pay him unless I understood the breakout; so I could review with Home Shield as part of my contractual agreement. He finally agreed and presented me with an explanation of charges- which included a $140 Permit charge to get the work inspected by the city. Two weeks after the installation, I had to call him on several occasions to remind him of the city approval/permit that I paid for. He finally sets the appointment with the City after the third reminder. Upon inspection - the city failed the installation and did not issue a permit. I was told that the hot water heater was connected incorrectly to the second heater; causing the second heater to act as a reservoir only. That meant that the new heater would be overworked to compensate for the other. I notified Richard of the issue reported by the City Inspector and was told that the inspector was an idiot and he would have someone else come out to perform the inspection. Furthermore, he stated that he installed it exactly the way it was before and if I wanted to change it - I would have to pay him an additional fee. As part of the installation, he should have known whether it was installed correctly and if there were an issue - he should have brought it to my attention at the time of service. Two months pass and I call him back regarding the failed permit and he insists that the installation is good and he will not perform any additional work on the project. I ask that he work with the city in order to get a passing permit and he refuses to do so.

My toilet was making a humming noise, so I called Affordable Plumbing.  The first thing that I liked about this company was that they scheduled a time period for the appointment that was only a two hour spread, rather than the 4 or more hour one I expected.  Secondly, they showed up in the middle of the spread - not the very end.  The repair took a very short time, and the cost was definitely affordable.  The plumber was extremely friendly and obviously knowledgeable.  I was very pleased with the whole experience and will definitely use this company again, and also will recommend them to my friends.

Last March, I had a high flow water filter installed to filter sediment out of the water supplied to the water softening unit.  The handyman who installed this filter used galvanized connectors to flex tubing.  Over a period of 6 months these connectors began to rust and leak.  The handyman was not a licensed plumber.   I contacted Affordable Plus Plumbing to replace these flex tubes and their connectors.  Richard, the owner and a master plumber, professionally evaluated the problem and replaced the existing tubing with CPVC piping.  Richard and Joe, his son, arrived on time, performed a great job, and were personable.   Their fees were most reasonable.  I will use Affordable Plumbing again and will recommend them to friends and neighbors!

I would give this company 0 stars if Yelp would let me.  Let me start by saying that I am not a plumber, I am pretty handy, but I am no plumber.  My project was to upgrade the dishwasher.  Simple, until the hot water shut off valve under the kitchen sink broke.  I shut off the water at the meter and took off both valves (why not replace both 14 year old valves while I'm at it, right).  These were compression valves, not threaded or soldered.  I picked two 1/4 turn valves up at HD and tried to match them up.  The ferrule on the pipe was set back too far for the new valve to screw right up, and it wouldn't budge.  Knowing that I reached the end of my abilities and not wanting to bugger up the pipe trying to take it off, I called a plumber.  These jokers showed up the same afternoon, which was awesome.  The plumber had a strong NE accent and toted around a young Texan helper.  I told the guy my situtation and how I didn't want to create more work by giving it the old college try.  I had two new valves, and already hooked up the dishwasher and sink line to a new T so he could just put the new valves in and be golden.  He used his own, mismatched, parts (allowing me to return $20 in HD parts), but the cold water was a fancy 1/4 turn valve and the hot was the old style, multi-turn valve, simply because it was a dual outlet valve.  He criticized me because I offered that T as a simple solution to the single outlet valve I wanted on there.  He hooked it up and it worked! Great.  A 20 minute job, exactly what I was hoping for.  BUT, he decided he wanted to hook up the dishwasher to the tap.  Since it wasn't in his scope of work, I suggested I would take care of that.  He said he could do it, and then proceeded to crossthread the plastic supply connection on the unit.  I noticed it when I was sitting at the kitchen table, hoping he would catch it before he turn the water back on.  NOPE.  All he did was give me the evil eye and a condescending response when I told him it was crossthreaded.  Water gets turned on I mentioned that it was leaking.  He didn't believe me, I told him again, more forcefully, that it was leaking and flooding the kitchen.  He had to put his eyes on it before he cut off the water.  He then blamed it on the fitting, that it was junk, and insisted that it was not crossthreaded.  WRONG, the fitting was brand new, out of the box that HD sold with the unit.  What was junk was the installer.  At that point my patience was thinning and I explained that I know what crossthreading looks like, and that it was indeed crossthreaded.  I told him I would finish the install and clean up his mess which took two bathtowels.  I did get a handshake and a fake smile when I signed his workorder.  

Point being, this guy/company needs a lesson in customer service.  You expect a professional when you're paying the bill.  When you get less than par, attitude and a partially flooded kitchen, expect me to give that attitude right back.  Remember, you're in MY house and I'm the customer.  I'll be nice, courteous and respectful up to the exact point when I don't have to be.  Needless to say, I still don't have a plumber I trust and will not go back to this company.

Very fast, efficient and yes, affordable. I had a quote of $450-$500 for a repair from other plumbers, and Affordable Plus just came out for $285. They give quotes over the phone, and do what they say. Very knowledgeable and locally-owned small business. I'm very pleased to find a trustworthy company that doesn't charge by your zipcode.

I have used Richard and his team for years and they've never let me down.  They show up on time and stay within their estimate.   Recently, I had to call because the cutoff valve to my house broke - they arrived within 45 minutes.   Friendly, clean, high quality and affordable!   I frequently recommend them to my neighbors and co-workers.   Lori M.

Affordable Plus Plumbing is now my plumber!  I had a different company throw me into shock when they gave me a quote for a few things I needed done for a small remodel.  Affordable Plus charged 45 PERCENT LESS than the other company!  Anthony was professional, courteous, and efficient.  They were also very responsive when I called them previously to repair a leak I had.  Richard (the owner) actually gave me some tips to try over the phone to completely avoid the cost of a service call.  I still needed them to come out, but, again. GREAT service!  CALL THEM!

Affordable plumbing is not closed.  i have used them to install a hot water heater and faucet work in my bathrooms.  I find them to be very honest, reliable and affordable as in the name.

Apparently they are contracted with Old Republic Home Warranty and were scheduled to re-connect my newly replaced pool heater between 9 and 10 am.  At 9:11 am I went to put a note on the front door to let him know to knock on the door if I didn't hear the door bell, to find his card in the door.  I immediately called his mobile number listed on the card (9:12 a.m.) and apologized for not hearing the doorbell.  He said that it was too late and that he was leaving town.  I asked him to please come back since it was my daughters birthday the next day and she was having a swimming party and the pool was 60 degrees.  He said, I'm not going to argue with you.  You can call Old Republic and tell them!  WOW!  12 minutes and he couldn't have even been out of my neighborhood yet...certainly close enough to come back to screw in the two pipes that were already there in order to re-connect the heater to the gas line so we could have heated the pool!  It might have taken him a total of 10 minutes to do and I had ALL of the parts already!   He was very rude, impatient and I will NEVER do business with them again!