Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

I contacted Accurate Leak & Line to assess a rental property with escalating water bills.  Although the home is pier and beam, the access point is tiny and has some elements of a slab.  I received confirmation of my appointment within a few hours and they were able to work with my schedule since the need was not urgent.  On appointment day, they were on-time and provided a thorough review of the entire plumbing system.  I was prepared for a huge repair in the thousands, but ultimately learned there were no active leaks and that while it might be nice to upgrade one old section of cast iron plumbing, the system is functioning as it should.  An honest plumber?  That's worth a mention!  I would have probably given 5 stars if I had actually had any work done, but they still deserve high praise for prompt, professional service and the highest praise of all for honesty!  Three cheers!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

South By plumbing showed up to give an estimate on a hot water heater gas leak, they gave me a reasonable estimate and broke down expenses with their reasons for actions on the repair. They were able to find the control valve and have it shipped promptly to get the work done ASAP. Once the control valve was in their hands, they called and did their work the same day it arrived. The installation of the valve, draining of hot water tank, and a new supply line fitting took less than an hour and was really impressed. Thanks Robert!

What a great experience! I called them after being quoted $3,500 for a leak repair with my water softener through another company and they were quick to reply and get us in the books! They were able to have someone over to make our repair the next day for  around $500! Our plumber was friendly and very knowledgeable, and gave us lots of helpful information as to what we can do to keep our water softener longer but also what to do to prepare for a new one and what we will need in the future. Our whole experience was great and we will be using them again in the future!

I always felt gouged by the plumber I was using so I looked on Yelp for someone new. Eligio had so many good  reviews that I called him and he came out and did a great job installing new faucets in my bathroom. A month later he came out and changed the anal rod in my hot water heater, he is always on time, friendly and professional and although plumbing work isn't cheap I always felt like he charged a fair price and didn't do anything unecessary.

Just a quick note about my most recent experience with Greenwave Plumbing. We had a faulty meter that was leaking gas outside my house, and after Texas Gas Service shut off the gas, they said they wouldn't be able to install a new meter until we had a plumber identify a nearby pipe. We called a number of plumbers to see if someone could take a look at it, and within minutes Taylor contacted me to check if any plumbers were in the vicinity. Less than 10 minutes later, Will showed up at my house and he was able to figure out that the pipe was not being used and put a cap on it. All told, this took a few minutes, although Will was thorough, and when he finished he told me there was no charge because it was such a simple operation. I'm impressed by how he and the company look out for their customers.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

So thankful for the same day appointment Decker Plumbing was able to give me. Most of the companies I called weren't able to come to my house to look at my water heater until the next day or even longer. They quickly repaired my water heater without any problems. They also told me about the warranty process to try and save me some money but I didn't want to wait for the parts to arrive. I was willing to pay whatever the cost to have my water heater fixed that day but what they charged me was fair. Would definitely use them again!

After trying to hire another company for 3 days, I called Excalibur.  Within several hours of my contact a plumber was at my house to install a new kitchen faucet....the old one was leaking.  He was on time, polite, efficient....all I could ask for.

Had an ok experience. I had sent a message here on Yelp last night and Jose was out here less than 12-hours later. Man on the ​phone (David?) was very courteous and helpful.

Jose was quiet and didn't say much, I would have liked a little more warmth (even Hi, how are you? is nice!)

Pros: Jose resolved the issue, quietly closed doors and avoided excess noise, and was careful.

Cons: Jose left the job site a mess. Standing water left onthe ​ bottom of cabinets, pipe exteriors totally messy, and dirt everywhere. It's a good thing I checked quickly after he left or else permanent damage could have been caused. I would appreciate the job site being cleaned up or at least Jose telling me how he left it.

I believe the cost was fair as well and fell within estimates I had read online prior, however,​ I will not use AAA Auger again given that I know other plumbers will tidy up prior to leaving.

Confirmed an appointment, waited for hours and was told they didn't hear back from me. Worst communication and customer service ever. I'd steer clear of this place.

So, I consider this a work in progress.
I've been getting intermittently high water bills, so I called my go to plumber (Anchor Plumbing in San Antonio) for help. Their plumber tried some tried and true methods, and finally told me to contact ALD, as they would most likely find the leak much faster than he could.
When ALD showed up, they did their various tests, and told me my system isn't leaking. Their pressure tests showed no leaks in my irrigation system or inside my house. So they kept troubleshooting, and eventually discovered that the expansion tank for my water heater was intermittently indicating water was being pulled in then pushed out about .4 gallons per hour, repeating several times every five minutes. But, the SAWS meters only register water coming into the house, so when the expansion tank pushed the water out, the action didn't register--I was charged for water that I didn't use!
I'm having the expansion tank removed tomorrow, and will hopefully remove the Work in progress notice next month.
I was impressed. They spent much more than the hour I was told was included in the base price, and after determining my system wasn't leaking, they stayed until they found what appears to be a very logical solution to my problem. Consider me a fan!

I wish I had read these reviews before we scheduled their $59 special. Wanted to believe Elmers company was honest like he says on the TV ads.  Elmer's does not care about helping customers and only offer overpriced repair services.   Beware, this company uses unethical technicians and sales guys that use dishonest tactics. Use fear and manipulation to try and pressure you into paying for a whole new system. They went to my 80 year old parents to troubleshoot a fan noise on their working AC system  for the $59 dollar special. They took lots of pictures of what they said were other serious  issues that needed repair.  Then a sales guy shows up and went on to explain all the company's background and lots of sales pitches of how great the company is and how honest they are etc... etc...  taking soo long all the while we are sitting in a hot house because they had turned off the working system for the troubleshooting.  I felt like we were being tortured with heat and all the BS this guy was saying.  I asked them to turn on our system and they said they had not connected it back since it was having issues.  I insisted if we were going to be forced to a long sales pitch.  So they said they plugged back all connections. One technician went outside while one stayed with the sales guy.   In the end when we did not pick their most expensive fixes of total AC replacement $36K , or  to fixing the old system with all the issues they found $5K , they proceeded to have a bandaid fix for the original issue we called them for $540.  My parents needed the AC fixed so they choose the band aid, only to be told the part had to be ordered and it would take 7 days.  They also proceeded to strongly advise against us using the previous working system until they came back to fix the noisy blower fan.    Shortly after they left my parents system completely stopped working.  We strongly believe the guy who went outside  did something to it to force my elderly parents to replace the whole system.  We cancelled the repair that very night and made sure we reported them to our credit card to stop payment.  We had to call another company in the morning and  they were able to fix the noisy blower fan for under $250 within an hour and were able to get our air compressor back up.  Elmers company is despicable!!

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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