Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

Clayton was able to find source of my water leak (I live in an older neighborhood and my pipes were buried 4-5 feet (normally its around 2 feet), yet he still was able to find the leak within 45 minutes) for only $150 fee.
    Another plumbing company wanted charge me an absurd $895 just to use their  Sonar equipment plus another $400 to blindly dig around my yard to find source of the leak.
So Highly Recommend Accurate Leak and Line for finding where your water leak is.

Repairs are also reasonably price, only feedback is I think they are really busy so suggest they hire more technicians so repairs can be done within couple days instead of having to wait a week plus.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason Hunter @ South By Plumbing A+++++

I had a leak in my water main and spent days trying to even find someone to answer the phone or return my call. I saw Jason at a job he was doing and I spoke with him and told him of my trouble and made an appointment for him to stop by my house and assess the issue. He quoted me a flat rate and I hired him on the stop. He and a helper were here in the morning and dug it out and made the repair in a few hours time. Professional, Prompt, Courteous and Reliable. I found my Plumber!

I scheduled an appointment for today and got off from work early for that. When they didn't turn up I called them they said someone called to cancel it. Totally unprofessional. Stay away from them!

Update based on the comment: That is a lie. Me or my wife did not call you. No one outside of your office had that information.
If you had to cancel it, you could have just called me to let me know. I wouldn't have had to take off from work.

My hot water heater wasn't working, called a competitor that never showed up on a Wednesday. Called Stellar at 7am Thursday and by 7:30am Eligio was able to let me know that my water heater parts were covered under warranty and we were able to schedule same day.  He provided a good explanation of what happened and what to expect in the future. He was ON TIME and had good customer service which is huge in my book. I will continue to use and refer plumbing services to Stellar Plumbing.

I had problems with my water heater. I called a few competitors and was very disappointed. When I looked at the reviews that Greenwave had on yelp, I was cautiously optimistic. Well, in scheduled a time for these guys to come out, they made it right on time, they were honest and courteous.
I put of the repair for three months, when I finally did it the laid out all the options, the reasoning why they recommended the different options and then left it up to me to make a decision without the sales pressure. I went with the most affordable option and hoped that this would fix the problem, it did.
Mike and his team are true professionals. Next plumbing job that is needed in either one of my houses, Greenwave is the only call I will make.

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

After looking through all the plumbing pages and Yelp reviews, I felt a little overwhelmed. There were so many options and I wasn't sure who I wanted to do the work on my house. I needed my sewer line repaired-- which is not cheap, by the way. I wanted to make the right decision when it came to this kind of investment. Finally as I went through the list and called Decker Plumbing, they were the most helpful, informative, and experienced. They got to my house 10 minutes early too. My only complaint is not finding them sooner. I have to say they did a great job! I would definitely use them again for plumbing in the future.

We called a few companies over the past few days for an issue with our master bath. Most were dismissive or, at best, could get to us by the middle of next week. I talked with Excalibur after a neighbor's recommendation and they were out the next day at 8 am. Joey was thorough, courteous, and explained his thought process and pricing before he did any work. They were in and out within an hour and definitely earned our trust and our business from now on.

I've used AAA Auger a few times over the years, and they've always been great. Most recent was to replace a leaking hose bib for the washing machine. Theoretically we could have done this ourselves, but we found about 10 different permutations of the part at Lowes and decided we didn't want to mess around with going back-and-forth to the store nine times to get it right. Our work schedules make appointments a pain, but we called AAA Auger at 6pm on a Monday and Jordan was at our door an hour later. Less than an hour later, it was fixed and perfect. Jordan was friendly and did the job right, at a reasonable price.

Dwayne and JustUs is great. Had an old kitchen faucet that needed replaced and he came the day after I called him to replace and install it. He quoted me a flat rate over the phone which was nice, and even though the faucet was completely rusted in and took a lot more effort to take out than what is probably typical, he still only charged me the flat rate he quoted me. I ended up having him install a new water softer system the same week.  Price he charged for the softener and installation was very affordable for the quality of system put in and he even did it on a Saturday so I wouldn't have to miss any work. I won't hesitate to recommend JustUs to friends, family, and coworkers in the future and plan on using them for all of my plumbing needs from here on out.

I called American Leak Detection when I discovered my pool was losing water. They found the leak and I decided to have them do the repair. They estimated $2500-3000 based on not knowing exactly what would be required because the leak was determined to be underneath the flagstone pool deck. Two technicians came out and performed the repair in just under 2 hours. I have no complaints about the work done (so far so good) but I was charged $2550 ($2500 labor, $50 for materials) for the repair which I believe is unreasonable for the amount of work required to fix it.  Maybe I'm off base and $600+/hour is a fair labor rate for pool repair but I feel a little taken advantage of.

Elmers is a place you call when you want salesmen not hvac experts. They make a very convincing and well backed argument on why you need a whole new $37,000 system when you called for a clogged pipe. They use many sales and manipulation tactics in a positive and seemingly educated light making you think that you need their services.

They use every psychological tactic such as going through emotional ideas (why the van is pink, make you watch a three minute video about a tragedy),
highlight all the flaws of your system, stating that the other completion would ignore them and charge me more.
Also hinting that other competition would ignore the flaws and my safety would be compromised. They use exclusivity saying that they are the only service that is as thorough as them and no where else will offer that.
They use fear and uncertainty to sway you into make the certain choice of getting their ridiculously expensive and unaffordable services.
They make sure to overload you with information and overwhelm you with problems so you have something to fall back on.

In the span of a week, I had two different elemers employees out at my house , and they were saying inconsistent problems.

The technicians were also not too experienced with hvac. The first guy was doing this for 5 years (that's fair) but the senior technician was less than 7 years experiencein hvac. Not sure if that's normal, It just seemed sketchy?

They kept pushing me to make a decision and hinting that I needed to make a decision before they left my house.

There were many many red flags of this company but I kept ignoring them in good faith. I have never been gas lit like this before lol.

I had a family owned company come out and fix the problem in less than an hour. They checked everything and cleaned and maintained my system for a way less money and never tried to sell me on anything. (The people that worked on my system had over 18 years of experience) They said that places like Elmer's is great for their business so I guess that's something to laugh at!

This company will hustle you out of your money with a smile on their face!

Update: I called them to ~respectfully~ complain and they said the manager would call me back and I never got a call back. I also saw posts of people getting bribed with steakhouse gift cards to take their bad review down LOL little do they know I'm a vegan ! #slay

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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