Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Recommend  them highly!!  Came out and checked for a leak in the line.  Found it quickly - very courteous and professional.  great experience  with representative!!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason Hunter @ South By Plumbing A+++++

I had a leak in my water main and spent days trying to even find someone to answer the phone or return my call. I saw Jason at a job he was doing and I spoke with him and told him of my trouble and made an appointment for him to stop by my house and assess the issue. He quoted me a flat rate and I hired him on the stop. He and a helper were here in the morning and dug it out and made the repair in a few hours time. Professional, Prompt, Courteous and Reliable. I found my Plumber!

I needed a few repairs made.  My faucet in the kitchen had a slow drip and my toilet needed to be replaced.   I must say Travis did a fabulous job!!  He was very polite and answered all of my questions.  He was fast and got the job done right!  I'd recommend their work to anyone!   Keep it up guys!

Not stellar service!! I called last week to set service for today (Thursday) . I called yesterday to confirm. They were supposed to show up here mid morning. I got a call at 11 am saying they were not able to come after all, and could not reschedule me till sometime late next week. I have a contractor  crew here trying to finish up my remodeling job. I needed 3 sink hook ups ,one a new pedestal sink, a toilet reset, and a tub shower combo guts replaced. My project was set to wrap up Monday, and now I am left out in the cold  Time is money here,  tick tock.  This will set all my other service providers behind. I used Eligio several years ago for a few small jobs and thought he was reliable and did quality work. I guess he has just gotten too busy to maintain his previous good record. We own a shopping center and other rental properties, and will share this input with fellow investors to avoid this establishment in the future. Shame on you!!

Just a quick note about my most recent experience with Greenwave Plumbing. We had a faulty meter that was leaking gas outside my house, and after Texas Gas Service shut off the gas, they said they wouldn't be able to install a new meter until we had a plumber identify a nearby pipe. We called a number of plumbers to see if someone could take a look at it, and within minutes Taylor contacted me to check if any plumbers were in the vicinity. Less than 10 minutes later, Will showed up at my house and he was able to figure out that the pipe was not being used and put a cap on it. All told, this took a few minutes, although Will was thorough, and when he finished he told me there was no charge because it was such a simple operation. I'm impressed by how he and the company look out for their customers.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

After buying our house, there was a number of small plumbing questions and fixes I had all around.  Mac patiently walked around with me and addressed all of my questions and concerns either with knowledgeable advice or with a repair.  Would absolutely call them for any future plumbing needs.

Their pricing is fair especially compared to other plumbing companies. They came through same day to replace a water heater at a rental house, very grateful for them and I recommend.

ask for luke cross #70 (that's what was on the bottom of receipt) I, like others, did not read the reviews and just called them as I has seen their trucks everywhere. What prompted my call was that another large company had show up for a free estimate and wanted 269.00 to just get started on the problem (basic slow drain). When Luke showed up and thoroughly assessed them problem I had no qualms spending money with this company. He not only fixed the immediate problem... he took the time to crawl under the house a 2nd time with me to show what caused the problem in the first place and why it may occur again. Now I know what everyone is thinking. His job is to find bigger problems to fix so they can sell larger jobs... this was not the case. He showed me some cheap home depot fixes I could do myself and the other options a professional would do to ensure long lasting operation. He left me with a good feeling and no pressure to spend another dollar.
PS Big companies have a lot of people that just come and go with no regard for the reputation they are building. When you reviews the techs by name they can weed out the bad apples and we can all get good/honest service, while holding both the company/tech responsible!

Outstanding service, got my gas dryer safe and installed. Brought the gas connection up to code and replaced the leaking valves on the washer supply lines. All in less than 2 hours. My go-to guys

I hired ALD for $575 to find a leak in my yard that was leaking 2 gallons an hour. They detected it under my driveway and so I had a company come in and give me a $ignificant driveway tear up quote. Thankfully I couldn't get the driveway work scheduled until next month and this past weekend the ACTUAL location broke 30 feet away from the blue mark they made in my driveway. It was NOT UNDER MY DRIVEWAY. I now have no leak and the problem is solved after a $700 emergency Saturday night repair. I have called ALD and informed them that I was unhappy with what has transpired.  On the call I asked to speak to the owner and I told them I was going to report my experience here. The receptionist was not concerned but did tell me someone would call me. I will report back if I am contacted.

My aircondtioning was leaking water.  They sent out a technician who looked at the unite and showed me pictures of a frozen up coil due to no freon in my closed system.  He could not repair it.  He wrote up and estimate from bandaid fix to replacing the coil. All in thousands of dollars.  he was not equipped to repair it and in a couple of days the repairman would come to braise the coil and look for leaks.  No warranty!! He also said a maintenance program was required and they would come service the unit(s) twice a year0 . He asked me to sign a document that said they had completed the repair and it had yet been done. He  collected in the excess of 2000 for the coil repair and maintenace program. This was Logan
The repair crew came, they knew nothing about the coil, they found a leak by the king valves and replaced them.  No coil braising etc.

My second unit, a minisplit , was serviced by the technician for the warranty plan.  he said the fins were dirty and needed to be cleaned but he only was paid 35.00 and was not going to do the work for that amount.

That same technician then performed maintanance on my HVAC unit.  he tells me the coil is frozen over, the freon is gone, the unit is in need of major repair and presents me with three options, one bandaid around 1000 a second repair and the third for near new unit at 3600 plus.  I wrote the company of the above and asked to terminate my maintenance contract on two units which had and inspection and to refund me for 1/2 the contract on both those units and 100% of the unused contract on the other unit.  I also asked them to address the above.  They did not respond and kept my 2000+ dollar.

Truly their maintenance' is a ruse to present thousands of dollars on needed repair. BEWARE, STAY AWAY, REPORT!!!!

AND I am a veteran and this is their service

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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