Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

I hardly leave bad reviews on here, but I feel it's necessary given my experience with this company. I feel that this company was trying to take advantage of me due to the fact that I'm ignorant when it comes to plumbing as most of us are. I originally had them come out to do a static test to see if I had any leaks due to a recent crack I found in my tile flooring. The Static test was performed and was determined that I had a small leak. Costing 275$ and it would be another $275 to determine where exactly the leak was coming from. I decided to not go down that rabbit hole. I did however have a another issue with my master bath and wanted to get an estimate on how much it would cost to fix my leaky shower head. I was told by their technician Clayton that the entire fixture would have to be replaced, and they would have to cut into the sheet rock behind the shower to replace it which would cost me 1,200$ this would not include to fixing the wall. I'm no expert here but it seemed kinda overkill for a leaking shower head. Anyways..I got a second opinion the following day from Pure plumbing who fixed my leaky shower head by replacing a part on my fixture for 300$ This company was clearly out to make a buck!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

Excellent service.  Technicians were friendly and very knowledgeable.  Gary and Mycol helped us with a big outdoor plumbing problem that was fixed quickly and at a fair price.   If you are looking for good quality and excellent customer service, this is the place to call.

It's always a blessing to find a plumber who can tackle the big projects like a new water heater and still have time to come fix our garbage disposal. Grateful to have met Eligio! He helped us with our hot water heater and will be installing a new water softener including two new toilets.

I can't say enough good things about Greenwave! They do quality, reliable work; they respond quickly; they're personable and clear about the work they're doing; and their prices are reasonable! Highly, highly recommend them. They'll be doing all my plumbing work from now on!

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

Excellent service. Had to get my water heater repaired on short notice and they fit me in their schedule even though they were pretty busy. Really nice technician. I got my pilot light replaced. Would definitely recommend!

I would like to thank Chris with Excalibur Plumbing for great service today. Explained everything and quoted us a price for service before doing any work. Very professional young man. We also joined their member benefits program. We certainly will call again as we have before. Very satisfied

Run far away!  Most unprofessional company.  After third day of being rescheduled, I finally cancelled!!!!  I was very clear that I needed someone on the roof to unclog a gutter.  Guy shows up late and without a ladder after being rescheduled to the next day.  Then, because they show up to a job unprepared, they reschedule me for a third time to the next morning at 8:00 am.  When no one shows, I call them.  Receptionist told me she knew no one would show yet she didn't call.  Really????  And...that the plumber wouldn't be able to get there until 11:00.  So, don't believe their website with same day guarantee!  Ha!  farthest thing from the truth.  Just an all around poor experience!

Positive Experience, Professionalism, Quality, Responsiveness, Value

Jarrod and Dwayne were very helpful, knowledgeable, honest, and customer service oriented. They explained what was needed to complete the work and executed as promised which included a good price. I will definitely use their services again when needed.

Service: Repair shower

My insurance company had ALD come to my home after I had discovered a leak in my over the garage apartment on 02/17/21, a leak which resultEd in water escaping onto and thru the garage sealing.  Their services were requested as the plumbing company I had initially called had failed to locate the leak and had failed to return as promised.  ALD responded on 03/22/21 though they too were unable to locate the leaks exact location.  The technician said it was a hot water leak, something I already knew, and somewhere between the shower enclosure faucet and the kitchen sink (all of which are in the same ten foot or so area).  Their representative further said that they would have to reroute that particular water line to limit costs and damages to my custom kitchen and bathroom cabinets, confirming what I had already told him.  The represent also said that ALD would provide a report to the insurance carrier in a few days and would provide me an estimate to complete the repair so I can compare it to other estimates should I decide to contact other plumbers and obtain other estimates.  It took about two weeks for them to send the report to my insurance carrier and have never provide me an estimate and it is now 04/16/21, and I still don't have hot water.  I don't know how much they charged as the bill was apparently sent to the insurance company.  I realize they are or were extremely busy due to the various electric companies turning the powere on and off again, causing blackouts which exasperated the freeze, though feel that should be able to provide an estimate of repairs.  I wouldn't recommend their services or request their services again as they couldn't actually find the leak and have yet to follow thru and provide an estimate as promised.

I have been trying to get a quote for over a week now with no success. I had Elmer's out to inspect our ac, ducts and attic area. They came highly recommended by a family member and I was ready to give them my business. They came out and after going over what they found with my husband and I, my husband stated he had to jump on a call for work. The gentlemen said he'd want to set up another time to come back and discuss the options with both of us. My husband stated to simply give me the information and I would relay the details to him. For some reason the gentlemen insisted he come back and we set up ANOTHER time to come back. I simply did this to appease him. It is very hard to schedule something that works for both of us. And I have just as much pull in making the decisions regarding financial decisions for the home. I have called 5 times telling them to simply send me a quote for the middle of the line option, each time they state they will send me a quote. No quote yet and will definitely not be doing any business with them. Very disappointed that they are holding a quote hostage simply for the opportunity to upsell me.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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