Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

Great guy that is honest and fair. Thanks for the help with my issue. Your expert advice was very helpful.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason was willing to come out to clear our main drain at 1am and did it on the rain quickly and pleasantly. He was on another job when he agreed to come out and kept me informed the entire time if his status and eta. I'd highly recommend using them!

My garbage disposal was broken, they were able to come very quickly to come fix it. Upfront about the cost and even showed me how to fix it myself if it happens again!

Water heater went out this week. I called Eligio, and he was showed up the next day with the correct parts to get it going again. He was fast, fair and honest, and didn't try to add any unnecessary repairs. I would definitely call him agin for any plumbing issues!

I ended up calling Greenwave after I was disappointed with the company our First American Home Warranty had sent out. The guy turned off the water at the street because the shut off valve on the water heater leaked and we just kept on losing water. The rep was rude and started quoting code requirements that I knew were not applicable to my area. I called some builder friends of mine and one of the plumbers I spoke with, who was too busy to get to me gave me Michael Thigpen's number. Michael came out and gave me an estimate. Said he could go back to his shop and get a unit and installed later that evening. By then we had been out of water for two days. That's because the first contractor and our warranty company left us high and dry. Michael came back later that day and installed the unit and ended up walking out of there at 8 pm. Eddie who works the phones and takes the appointment called me several times to give me updates on when Michael would be getting to the house. I couldn't have asked for better service.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

After looking through all the plumbing pages and Yelp reviews, I felt a little overwhelmed. There were so many options and I wasn't sure who I wanted to do the work on my house. I needed my sewer line repaired-- which is not cheap, by the way. I wanted to make the right decision when it came to this kind of investment. Finally as I went through the list and called Decker Plumbing, they were the most helpful, informative, and experienced. They got to my house 10 minutes early too. My only complaint is not finding them sooner. I have to say they did a great job! I would definitely use them again for plumbing in the future.

I had an immediate need for a licensed plumber. I called these guys based on their 5 star google reviews.  Thomas Johnson was dispatched within an hour of me stating my need for expedited service. After a quick evaluation of the plumbing problem, Thomas was prepared and ready with a run-down of how to fix my issue. We agreed on a price and the service was completed. Very satisfied with my experience with this company.

I have used them for years.  Needed them today and they were here in a couple of hours.  Polite, clean, and knowledgeable.  No matter the price, a good plumbing company is well worth having vs. the other options.

I was very happy they were able to fit me in the same day because I had called 4 other plumbing companies with no calls back. I have a faucet with very poor pressure and a leaky shower handle set. JustUs sent two very young guys to my house. Neither one of them knew why I was having the pressure problem and said it's because of hard water build up. My house is 2 years old and it seems unlikely. He told me to buy a new filter from Moen. The word he didn't seem to know is aerator, so I did. It didn't fix the issue. The second child told me there was a manufacturers defect in my shower handle set and suggested I return it to the store. I asked him to try tightening it and he's was visibly shocked and proud of himself when tightening the nut actually worked. Maybe I should've specified that I'd like LICENSED Plumbers to come to my home, but didn't realize that was necessary. Oh, I also got to pay them $39! I guess that was a deal?

I was very impressed with the technician, Tommy.  He knew what he was doing. He was quite detail oriented, knew how to use all the high-tech equipment and a very nice young man. He patiently answered all my questions.
I was quoted a price when I scheduled my appointment and that is exactly what I was charged!
I'm hoping I don't have another leak in my pool, but, if I do, I will not hesitate to use American Leak Detection again.

Called to have A/C checked since it wasn't cooling.  Let them know it was under warranty. Was told the tech would call to set up an appt for the next morning for a free diagnostic. That didn't happen. In fact, I wasn't contacted until the next afternoon, but I missed the call. When I returned the call, the dispatcher couldn't reach the tech and assured me he would call me back. A different person called me back later and they were not the tech, they were more of a sales person who asked the same questions I answered when I first called. Only this time apparently when you have a unit that's only 5 yrs old, they want to do a complete top to bottom look at everything including the ducts in the attic. I stopped him and asked if I'm supposed to pay for all that. He then told me it's all covered under their $59.99 service call fee that I was told about. Of course I was never told that and of course a fairly new unit doesn't need all that invasive colonoscopy-like look. That's when I ended the call. I did have a reputable repair person come out today for free and all I need is a new thermostat.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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