Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

They are amazing. They came out and checked our house for a leak and as it turns out, there was no major leak at all. Just a small issue with the guest bathroom toilet that caused our water bill to rise over the last few months. Another company (Reliant) had come out a few days earlier and told us that there was surely a leak in the slab of our house and they would have to come out and tear through our walls to fix it. Luckily, we decided to get a second opinion and Accurate gave us the information we needed to fix the issue (no tearing down the walls required). AND they were honest, very knowledgeable, and extremely nice and helpful. Thanks Accurate. If you're looking for honesty and reliability, they are your people!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason was willing to come out to clear our main drain at 1am and did it on the rain quickly and pleasantly. He was on another job when he agreed to come out and kept me informed the entire time if his status and eta. I'd highly recommend using them!

Very pleased, requested a quote this morning on a broken pipe from a freeze - got a call within minutes, and had someone at my house a couple hours later.  The person who came (Mycol) was outstanding, and fixed things up better than new.  I was terrified that it'd be impossible to fix 100% but I was clearly wrong, highly recommended.

I contacted Stellar Plumbing first because of their awesome reviews, and they did not disappoint! Eligio and Javier came out to our house to service our kitchen sink disposal, and also look at some water pressure issues we were having with our Jacuzzi tub and sinks in our master bath. They both were knowledgeable, professional, prompt and SO extremely nice! Great rates, great work done in a timely fashion - I would highly recommend Stellar Plumbing to anyone looking for exceptional plumbing work in the Austin / Round Rock area.

I called Greenwave and they were able to come out for a non-emergency on the same day. Not only that, they were able to fix my problem for less than they had originally quoted. All involved were kind, professional and went above and beyond. I'm very grateful to have found Greenwave and will use them again for any of my plumbing needs.

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

Decker Plumbing is professional, knowledgeable, and efficient.  This is why I will use them again and again.  Our dishwasher needed to be replaced right away and they were able to schedule and complete the job with no hassle or scheduling confusion.  I would highly recommend Decker Plumbing to anyone and everyone.  Great job!

Twice I have called Excalibur to have work scheduled.  The first time, for a water softener, they bid $1500 for the labor and later refused to take the job.  Problem is they are the contractor who plumbed the house and know where the water line comes into the house.

Second job was today and they said they'e be here between 8-12.  So, I clear my work schedule for this morning aaaand they call at 8:45 and say they double-booked and I have to wait for another day.

I just wish contractors would show up when they say they will.

I've used AAA Auger a few times over the years, and they've always been great. Most recent was to replace a leaking hose bib for the washing machine. Theoretically we could have done this ourselves, but we found about 10 different permutations of the part at Lowes and decided we didn't want to mess around with going back-and-forth to the store nine times to get it right. Our work schedules make appointments a pain, but we called AAA Auger at 6pm on a Monday and Jordan was at our door an hour later. Less than an hour later, it was fixed and perfect. Jordan was friendly and did the job right, at a reasonable price.

From the initial call, to follow-up that was just necessary... this company is the real deal! I own a small business so I understand the daily struggles of not only customer service, but quality service as well. I had an issue that we did not know if it was a Just Us issue OR a pool company issue. The technician went above and beyond the call of duty... the issue is in the process of being resolved, but I had to write this because of the follow-up and the follow-thru... all the big chain companies need to understand that these guys are going to knock this industry around AND take it it over! Just some local guys that are veterans, getting it done!

We hired them to find a pool leak.  They did not find it though we paid them $2000.  It got worse and worse.  The auto fill is turned off and the pool is now down 2 ft.  I just called to have them come back out and they said it will be ANOTHER $2000.  This is criminal!

Called to have A/C checked since it wasn't cooling.  Let them know it was under warranty. Was told the tech would call to set up an appt for the next morning for a free diagnostic. That didn't happen. In fact, I wasn't contacted until the next afternoon, but I missed the call. When I returned the call, the dispatcher couldn't reach the tech and assured me he would call me back. A different person called me back later and they were not the tech, they were more of a sales person who asked the same questions I answered when I first called. Only this time apparently when you have a unit that's only 5 yrs old, they want to do a complete top to bottom look at everything including the ducts in the attic. I stopped him and asked if I'm supposed to pay for all that. He then told me it's all covered under their $59.99 service call fee that I was told about. Of course I was never told that and of course a fairly new unit doesn't need all that invasive colonoscopy-like look. That's when I ended the call. I did have a reputable repair person come out today for free and all I need is a new thermostat.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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