Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

This past week (week of 12/17/18) we had the good luck to hire  Accurate Leak and Line  to replace/reroute our sewer line to the city's main through bricks, dirt and part of our side yard that is asphalted.  They met and exceeded our expectations every step of the way.  They were courteous,punctual, communicative and just nice friendly folks.  From the digging  to the completion we were nothing but happy with what they did.   Josh, Curtis, Jacklyn (their go to gal at the office) were excellent as were the plumbers and excavators!!   We got several bids for this work and their bid was very reasonable and considerably lower than the others.  We would recommend them in a heartbeat without any reservation.  Great job all!  (No idea why this is showing up as Sammie  - but this is Dan and Maria in South Austin.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason hunter.. any update..?  You and Robert took the $4600 and did not complete the tasks.

Fast Plumbing is fast, Eric and his partner are friendly and professional, I had some issue with sink clogs, they did fast. I would call them again if I have related issues. Oh, I also got 20% off offered by Eric Today!

Not stellar service!! I called last week to set service for today (Thursday) . I called yesterday to confirm. They were supposed to show up here mid morning. I got a call at 11 am saying they were not able to come after all, and could not reschedule me till sometime late next week. I have a contractor  crew here trying to finish up my remodeling job. I needed 3 sink hook ups ,one a new pedestal sink, a toilet reset, and a tub shower combo guts replaced. My project was set to wrap up Monday, and now I am left out in the cold  Time is money here,  tick tock.  This will set all my other service providers behind. I used Eligio several years ago for a few small jobs and thought he was reliable and did quality work. I guess he has just gotten too busy to maintain his previous good record. We own a shopping center and other rental properties, and will share this input with fellow investors to avoid this establishment in the future. Shame on you!!

I bought a house in Round Rock which had a recent $15,610 tunneling job done by Greenwave plumbing.  Within 2 years of this job the pipes which they installed collapsed under the house.  Greenwave refused to go out and look at the problem (or do anything).  So I hired another plumber who verified that the Greewave work was not done correctly to city code.  Hangers were not used to brace the pipes as required by law.  The Inspection Services Division of the City of Round Rock was on-site and verified that Greenwave blew it.  I just called up Greenwave and asked them politely to please redo their job.  They were rude to me and hung up.  The City of Round Rock will now report Greenwave to the State of Texas.  Maybe they will lose their license?  I hope so.  Hire Greenwave at your own risk.  If I could give them zero stars I would.  $15,610 is a huge amount of money to waste, not to mention the stress this bad plumbing job has caused.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

So thankful for the same day appointment Decker Plumbing was able to give me. Most of the companies I called weren't able to come to my house to look at my water heater until the next day or even longer. They quickly repaired my water heater without any problems. They also told me about the warranty process to try and save me some money but I didn't want to wait for the parts to arrive. I was willing to pay whatever the cost to have my water heater fixed that day but what they charged me was fair. Would definitely use them again!

First of all let me say that we have used Excalibur Plumbing in the past and they have done good work and at a reasonable price. This last time, we had them send a plumber to come out to flush the water heater at our residence and at a rental home we own. All seemed to go well, and it was the same plumber that did both houses, but after he left we noticed that we didn't have hot water in our house. Then we checked the rental house and the water heater was dripping from the faucet. Since it was after hours on Friday, no one at the main number answered and there's no ph number for emergency calls. I was able to call back the plumber that actually did the service, and he was rude and abrupt to me , said  he couldn't go back out, and to contact the main number. When my husband called him back after trying again to reach the main number, he was much more pleasant to him ,but  insistent that he could not come back out to take care of the problems. He them advised my husband  how to turn hot water back on that he forgot to do when he serviced our water heater, and to tighten the valve or faucet on the rental house water heater. The water heater continued to drip even after tightening it, and my husband had to run a hose from it out of the garage.Both things should have been taken care of when he serviced both houses. We had left several messages at the main number, but no one ever called us back on Monday.

Lets start this by saying the repair guy who showed up was nice, informative and understanding.  
However, showing up 2-3 hours late (depending on how you look at it) is NOT very acceptable in my books.  I don't believe that it was the repairman himself to blame.  I was told someone would be out between 10 am to 1 pm.  I get a call at 12:52  by 2:12 Still no one!  So I call, get the ye old it has been a very busy day routine, which I understand completely. Then by 3 something I call to cancel because I found someone else to come by (note they made it within 1 hour of my calling them).  The Repair guy from Auger shows up about 5-10 after I make the cancel call, so let him look at heater since he was there.  HOPE HE GETS PAIDED.  
Well lets face it... I am dealing with two seniors, alone, without hot water, and waiting for a repair guy for hours past appointment time.  This does not make for a happy customers.  
I would recommend that any one who calls them ask them how busy there schedules are for the day, I hope they give you a honest answer.

This is my first and likely only review as I'm not the type to write reviews, but the service from JustUs Plumbing was so much better than anyone else, I felt like others should know about this company.  We had a small leak in our Navien tankless hot water heater...  Had another plumbing company take a look at it (for $260) where they determined a leaky heat exchanger.  Two days later, the leak started gushing out of our attic.  The original plumbing company offered to come out to replace the heat exchanger (which had now filled up the entire unit with water and shorted out the electronics) for another $260/hour at an estimated 3 hours of labor.  Of course I said no because at that cost I might as well put a down payment on a new unit and the process was not likely to work now that the whole unit was fried.  After going through several (at least 3) different plumbers and having been without hot water for over a week, I called JustUs plumbing.  Duane and his assistant came out to look at it and from the start I could tell they were willing to work with me and do whatever it takes to get the hot water flowing again.  They replaced the Heat Exchanger (at Navien's request) at a very reasonable rate compared to the other quotes I was getting.  When that didn't work, Navien sent out other parts one at a time, all to no avail.  It would have potentially cost thousands of dollars to have these parts installed, but Jarrod and Duane were amazing at working with me and not nickel-and-diming me to death with every attempt.  They put the customer (me, my wife and five kids without hot water for almost 2 weeks) first.  They went out of their way on the Saturday morning before Easter to work with their local Navien representative (who was also amazing) to bring an entire older unit out and start replacing parts until it worked.  They did this all at a very reasonable cost.  We had hot water that morning and I couldn't have been happier with the overall service.  JustUs Plumbing went way beyond what I expected.  I will be referring anyone I know to them and will continue using them.  If you are looking for a quality plumbing company who puts the customer first, I highly recommend JustUs Plumbing.

I had them do $2000 leak detection for my clients pool, they missed the leak and supervisor Sean told me they were not interested in helping me further. WOW, never been more dismissed. Go elsewhere, he told us to so I will.

DONT GET ROBBED
Had Elmers come out for the system check the tech really pushed a new unit, said mine was in super bad shape. Need freon that wasn't carried anymore, compressors were bad etc., said it would be over $700 Get it up to par, and could literally go any day.
 Any day turned out to be that afternoon because after he went up and checked everything he reversed the wiring which made my AC system stopped working. I know this to be a fact because I had another AC tech that I've used for years come out and said someone switched and reverse your wiring. Once he got everything wired correctly, he went and checked my unit and said I had plenty of Freon my compressors are running fine and the unit was good to go.
I called Elmers and told him that I didn't want anymore people coming out to my house, Because they were supposed to be coming out and giving me a quote for a new unit, I spoke with a young lady who said she would pass it up to her supervisor and never did, then I had someone else call me and verify my appointment, which I told them I didn't want explained why. He was sympathetic and sorry and ask What they could do to make it right. I told him nothing that lost a customer for life, and if you value your hard-earned dollar you shouldn't use this company

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php