Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

We lost our tankless water heater due to the severe cold event. Our neighbors across the street had the same issue and gave us your name. Your response to the issue was outstanding! You even helped to look after another neighbor who is disabled and lost their tankless as well that was not on your schedule just to see if help was needed. The service and professionalism was amazing as well as the follow up to ensure that once the power was restored a day later the system was working. We really appreciate your help during the emergency. I know the plumbing community was getting hammered by an influx of problems all over Central Texas area. You guys went above and beyond! Thanks again! Denise and Amber

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Thank you Robert for the hard work replacing my water heater. Did great job and will recommend your business .

I reached out to Fast Plumbing to investigate a water leak.
They were prompt in their response and able to help me the next day.
Kudos to technicians Steven and Paul for being able to detect the leak quickly, giving me a rundown of estimated costs and explaining what the situation required.
Steven is very knowledgeable and outgoing.

Super professional, diagnosed the problem, left for parts and completed everything in a couple hours.  Stellar has my plumbing business in Round Rock...

Mike is great! I had a few leaky faucets in a new house that I moved into and he was able to come out the same day to help fix them at an affordable price point.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

This company is great! No bad words for them. A plumber showed up extremely fast after I was in contact with the Decker Plumbing. The plumber was very specific about the issue I had explaining to me my whole mechanism had to be replaced. A few other things were diagnosed as well, and everything was repaired within a half an hour of him being there! I would highly recommend this company ANYONE who needs plumbing done.

After finding so many high rated reviews of these people on Angie's list, I called to get an estimate done for some work. They scheduled us for Monday between 12 and 3, they have 2 phone numbers to reach us and communicate with us. It's now almost 5, no phone call, no plumber.

I would appreciate it if they would just say we don't want your business. Sitting around wasting over half a day waiting for someone to not show up has cost us time spent not at work, literally this company has cost us money without even doing anything. Not even a phone call.

Wayne and Juan were absolutely amazing. They came and dug out a broken main pipe from my house that was flooding our front yard. They were efficient and took the time to do it correctly, where apparently the last people that fixed it did a half ass job.
I would recommend them to anyone! They were super professional and personable! Definitely call them the next time your in need of plumbing services!

These guys have done a couple of jobs for us now. They're friendly, knowledgeable, thorough and fair. The pricing was competitive with other plumbers I have worked with in the past, but these guys have them beat in expertise and courtesy.

They charged me $475 to come and fix my leaks, just to tell me that it was my toilet and left it at that.
(You're telling me my water bill is over $700 and it's just a little toilet leak?)

Once i fixed the toilet issue, they told me that if there was any issues, to contact them within 30 days and they would fix it no cost.

But there was no way to know if my water bill was fixed or not because I receive the water bill every 30 days!!

SO. Guess who has fo pay another $475? To recheck? Wow how convenient right?

This is bs. You KNOW what you're doing, and to guarantee for 30 days KNOWING that we can't get our water bill within that time is sketchy.

I was wondering why they only have 1 star on google and called them beforehand. They assured me it was because of fake reviews.
I decided to use them anyways, well, here's a real review.

This company is garbage. I will make sure i leave this review everywhere i can unless i get my money back.

Don't use them, they aren't honest. The are instructed to use certain nefarious tactics. First they will try to act chummy chummy to gain your trust. Then they will inspect your AC which involves damaging it in some way. Then they will gaslight you into hiring them. Beware!!

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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