Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

We had a great experience from start to finish with this company Clay came out promptly and gave us a realistic estimate along with several options and he followed through at each step of the job the crew that did the work was also very professional Clay responded once the work was done to a question that I had showing excellent follow-through we would recommend this company and use them again

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

Jose was professional and very responsive. He explained our issues and fixed with ease. We were pleased with our service!

It's always a blessing to find a plumber who can tackle the big projects like a new water heater and still have time to come fix our garbage disposal. Grateful to have met Eligio! He helped us with our hot water heater and will be installing a new water softener including two new toilets.

Mike is great! I had a few leaky faucets in a new house that I moved into and he was able to come out the same day to help fix them at an affordable price point.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

I had no hot water when I woke up on Sunday and realized my water heater started leaking. I called Decker Plumbing and they returned my call within 10 minutes, and had a plumber at the house within the hour. The plumber diagnosed the situation and gave excellent recommendations. He started work around 12:30PM and had the job done before 3PM. This company has a very professional crew whom are experienced and knowledgeable. I will definitely use them again in the future and recommend this company to others.

My old water heater began to leak.  Excalibur was quick to get me scheduled.  The servicemen explained what needed to be done and why. Excalibur replaced the water heater with a new, larger water heater and brought it up to the current code requirements.    The brand they used is one that I researched and had excellent ratings.  The switch out was not an easy task.  After it was done, they took the time to show me key features and how to do maintenance.
They were excellent overall!  I would use them again and recommend highly to others.

I hate to post a 1 star review, but I want to give an accurate rating and explanation so others will be informed before committing time and resources.

The 1 star earned is actually for responsiveness in the appointment making process. I requested quotes on Yelp and got a response very quickly asking me to go online or call to make an appointment for a consult. I then called to make an appointment and they were able to get me in the very next morning. They called me at 7am and I didn't call back until a little after 8am, but they were still able to send someone over in the next hour.

Unfortunately, that's where the positives ended in my experience. When the plumber came in, he was not super friendly. That would be fine if he communicated effectively, but he did not. At no point did he give any other option than paying him $137.50 to come out and tell me I don't have strong flushing toilets. He adjusted the chains on my toilets and told me I should replace them. He then said, I guess I'll run my auger through them since I'm here, but you'll need new ones if you want them to stop clogging up. The only way I actually know he ran his auger through them is the mess he left behind on my floors, because they have indeed clogged up again and again since his visit. They have actually clogged up more since his visit than ever before! He even wrote on the receipt, no warranty, will clog up again. He also quoted me $900 to install two toilets if I buy toilets and provide them for him to install.

At no point was this treated like a no charge consultation. It was presented more like there was a flat fee for coming out, so he would fiddle with the chains a bit and at least give the appearance of doing something helpful to earn the $900 job he really wanted to do. The lack of truth in advertising or lack of accurate communication by the plumber on-site is my main issue. The kicker is the fact that whatever he did do while he was here did not help at all and possibly made things worse.

Be careful if you choose to have them out for a consult so you don't end up spending money for nothing.

We have used JustUs on two occasions; one on a holiday when our water softener flooded our home.
Dwayne was quick to respond and got everything fixed up.
When our hot water heater went out a few months after that, we shopped around and got a few quotes. JustUs was a bit higher, but they were by far the easiest to work with and quickest to have availability to fix the issue. A bonus: they are veteran owned!
I would recommend this plumbing service to friends/family.

American Leak Detection will be my go to plumbing company as long as I call Texas home. Had my first interaction with them today and could not have been more pleased. They were prompt, professional and very informative. My technician, Kaleb, took the time to walk me through everything ensuring I understood what he was talking about as we went along. Highly recommend this company!!

Rodney and Allen came out to my home to replace the pluming in the back of 2 toilets. They were extremally friendly, professional, and quick! I would highly recommend these 2 for whatever plumbing needs you are having.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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