Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

I couldn't be more impressed with Accurate Leak & Line.  We just bough the house and a month later, discover our sewage line was cracked and it was disconnected under the foundation.  We had sewage just running underneath the foundation.  It was terrible.  Accurate Leak and Line did a phenomenal job and were extremely professional through the entire process.  You could tell they've done many sewage line replacements in the past and it's they're bread and butter.  I talked to many companies and I wouldn't recommend anyone else but them.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Loved working with South by Plumbing! He was very efficient in getting to us and explained everything that was going on and what he was doing to fix it. I appreciated that since a lot of times people just say this is what it's going to cost and don't explain anything. If you're looking for a reputable plumber in Austin, TX definitely reach out to these guys!!

Spoke with the owner and although we still may disagree with the cause he did come through and make it right. I will give them another chance when I next need a plumber because before this incident they were always great.

Stellar Plumbing was fantastic! They had to get a little clever to install the new modern vanity I ordered online. Another plumber told me they would have to cut into the wall and move the existing plumbing. No such thing! Stellar Plumbing got it done within a couple of hours and for only a fraction of the cost! Oh, and did I mention they showed up with 45 minutes of my call? Couldn't be any happier! :)

We needed a plumber when we were building our house a few years ago and met Mike by coincidence.  That meeting turned out to be the best thing. We have used his services for several years now and he is always there when you need him. He is the most honest and reliable plumber we know and provides high quality service which can be hard to find in a small town.   We recommend him any time we can.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Jeff was EXTREMELY personable and knowledgable. We needed to replace our bathroom faucet and we added water softeners to our showers. He even fixed our dripping kitchen sink at no extra cost. He was very professional and took the time to explain everything to me. We will definitely be using this company again as well as referring him to others!

They needed to disconnect my water softener and see what was clogging up the cold water in the kitchen sink.  He had it fixed quickly and have had no problems. I really appreciated talking to someone who knew plumbing when I called to schedule the visit.

I should have given this review a few years ago. I had a major problem a while back with the city of Austin. Let's just say, I had to go backwards on a building project and have some plumbing work re-done. Man, some of the other plumbers I called wouldn't touch it. It was about 90 feet of sewer pipe that had to be re done to cast iron per city code. AAA came out, and it was Darrell. He was friendly, straight forward, and didn't hesitate to look and get me an estimate. It was not cheap, but I did not expect it to be. I ultimately hired them, and they took care of the job in a day. They saved me from a lot of headache. These guys can handle anything. I would just call them if I had any more emergencies. Darrell was great.

Came home to water puddled up in my front yard. Turned out being a pressure valve which required turning off my house water until fixed. I called around and got ahold of Nichole and JustUs Plumbing about 3pm on a week day. She was really friendly and responsive. Within an hour Eric showed up smiling, friendly, and professional. He was extremely knowledgeable, answered all of my questions, made some recommendations, and stayed late making sure he fixed the issue. I could not have asked for a better plumbing experience. (Not something I thought I ever be saying.)

I will make this short. ALD agreed there is a leak in my backyard. I paid $575 as they were positive, they could find it. The person that came out was all talk and kept telling me over, and over, how I need to call him since only one visit is included and he would come back out. My neighbor's yard is affected, and she even said it is obvious where the leak must be.
What did I get for this much money? An inaccurate report (in so many ways) and a 'Well, I don't know' result.
I had another detection company come out and they found the leak within 1 hour.
Lesson learned and waste of money.

On Time Elmers is a joke!  Did not follow up while I waited since 5 am for call back.  I called in afternoon and claimed they never got my chat message and wanted me to pay $129 instead of $59.  They found my chat and called me back to schedule for today.  I got a message that they can't make because I did not have a ladder which I did but why should I have to provide a ladder.  Spoke to GM and he claimed since AC is on roof they have to send commercial team even though they already knew the location when I set appointment.  They need to change the name to No Show Elmer's.  Entire process was a joke and the absolute worse company I have ever dealt with.  Do not call this company to try and help, they are worthless and just gave excuses and run around.  Waste of time.  I could have simply called someone else had they been upfront.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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