Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

This past week (week of 12/17/18) we had the good luck to hire  Accurate Leak and Line  to replace/reroute our sewer line to the city's main through bricks, dirt and part of our side yard that is asphalted.  They met and exceeded our expectations every step of the way.  They were courteous,punctual, communicative and just nice friendly folks.  From the digging  to the completion we were nothing but happy with what they did.   Josh, Curtis, Jacklyn (their go to gal at the office) were excellent as were the plumbers and excavators!!   We got several bids for this work and their bid was very reasonable and considerably lower than the others.  We would recommend them in a heartbeat without any reservation.  Great job all!  (No idea why this is showing up as Sammie  - but this is Dan and Maria in South Austin.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Thank you Robert for the hard work replacing my water heater. Did great job and will recommend your business .

This company saved us on a Saturday. All our plumbing was backed up and they came to our rescue. They arrived within 2 hours of calling for help and were very professional. They resolved problem and us back and running within an hour of arriving. Our family of 5 was so thankful for flushing toilets again so quickly. Thank you!!

I contacted Stellar Plumbing first because of their awesome reviews, and they did not disappoint! Eligio and Javier came out to our house to service our kitchen sink disposal, and also look at some water pressure issues we were having with our Jacuzzi tub and sinks in our master bath. They both were knowledgeable, professional, prompt and SO extremely nice! Great rates, great work done in a timely fashion - I would highly recommend Stellar Plumbing to anyone looking for exceptional plumbing work in the Austin / Round Rock area.

We recently had a water leak from a pipe inside a wall behind our bathroom.  Based on a recommendation from a neighborhood site, we called Mike Thigpen with Greenwave Plumbing.  Mike returned our call very quickly.  After explaining the situation and that we were having issues turning off the water from the meter, Mike quickly responded while he was on his way to another job nearby.  He turned off the water to the house and made arrangements to return following his next job but he wasn't sure how long that job would take.  However, he promised to call and let us know as soon as he could determine how long the other job would take.  Within 30 minutes Mike called us back and scheduled for a couple of hours later.  Mike returned as promised and quickly diagnosed the location and cause of the leak, fixed it with minimal impact to the existing sheet rock, and got us in touch with a water remediation company that could actually respond that night despite the significant demand on those businesses in the wake of the Texas floods.  All of this for a very reasonable price.

I can't say enough about Mike and Greenwave Plumbing.  In what was an emergency to us, Mike came through.  Additionally, he was very respectful of our house and being very clean and efficient.  He also happened to know a co-worker of mine that he used to live next door to and asked me to say hello to them.  

While the job itself wasn't rocket surgery for a good plumber, Mike's courtesy and promptness will have us coming back with any plumbing needs long into the future.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Thanks to Jeff I didn't have to go without hot water for more than a day. This last Saturday my water was not getting very hot and no matter the weather, I need my hot water. I was wondering what I was going to do as I have always had trouble getting repairs taken care of on the weekend. I noticed there was a small leak underneath my water heater when I finally looked. I was hoping to get it repaired but after doing my own personal research I realized I needed an entirely new one. 

After a few calls I found Decker Plumbing. I got a real person on the phone who was not only pleasant but stayed in communication with me. They got me scheduled with Jeff, who was very knowledgeable and made me feel confident that he would do the job efficiently and correctly. I also loved the great warranty program they offered through Bradford White. I can honestly say that Jeff was amazing! Take my word for it, if you need a new water heater he's the one to call.

My wife called to see if someone would come out to give us a bid on adding a bathroom in our home.  The man she spoke with was, for no apparent reason, rude with her and insisted that they do not do remodels.  Funny thing is...  Their site says they do.  
excaliburplumbing.com/Bl…

Quote from their site:
Looking for a Cedar Park plumber for your new construction or remodeling project? Contact Excalibur Plumbing to learn what we can do for you!

I am very surprised at this because the ratings are so good...  Oh well, on to the next plumber I guess :(

Just had Paul and Rocky stop by for a problem with some high water usage. nearly 40 years of experience between the two of them. The water company thought I might have a leak based on my water bill the last 3 months but some rudimentary testing I did determined otherwise... It was time to call the professionals. They were very thorough and nice guys to boot! 10/10 would recommend these guys for service. Oh, and no water leak in the house, which is extremely good news. Time to focus my search to the irrigation system.

Outstanding service, got my gas dryer safe and installed. Brought the gas connection up to code and replaced the leaking valves on the washer supply lines. All in less than 2 hours. My go-to guys

Absolutely the best experience I could have hoped for.  Noel, the technician that came out, quickly found the source of the leak.  Then, he went well beyond the scope of his job expectations in explaining exactly how to rectify the issue so we understood what to look for when the licensed contract plumber conducted the repairs.  He even got his hands dirty... something that goes well beyond what American Leak Detection is supposed to do when only trying to FIND the leak.  Extreme professionalism, immense knowledge, fast detection, and absolute care for the customer.  I would use these guys again in a heartbeat, and I would highly recommend them to anyone who wants the best for the job.

Trying to sell you a maintenance package from1500.00 to 5k instead of telling you this is the problem and this is what it cost to fix. I called air tron and they fixed the problem for 431.00 Thank Goodness fir AirTron

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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