Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

Poor experience with this company. I would not recommend them. Poor response from owner.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

Eric of Fast Plumbing is the man to call. I had some issues with my washing machine hose bibs and drain piping. I had called a different company first. They told me what a huge problem I had. Their bid was way out of line. I didn't accept their bid.
Then, Eric of Fast Plumbing responded, and fixed everything. He was quick, extremely competent, and charged what the job was worth. (By his standards, the job was simple).
I'm happy to have this job done, but am happier that i now have a go-to guy for my 40+ year old house. Thanks, Eric

Called at 4:45 with problem after my boyfriend tried to fix shower faucet and it was still leaking. The owner of the company answered the phone and told us it sounded like a washer was in a bind. He said he was booked but would fit us in.  However, he told us what to do to fix it and it worked!  He could have said sure I'll come fix your minor problem and charge you but he didn't.

We recently had a water leak from a pipe inside a wall behind our bathroom.  Based on a recommendation from a neighborhood site, we called Mike Thigpen with Greenwave Plumbing.  Mike returned our call very quickly.  After explaining the situation and that we were having issues turning off the water from the meter, Mike quickly responded while he was on his way to another job nearby.  He turned off the water to the house and made arrangements to return following his next job but he wasn't sure how long that job would take.  However, he promised to call and let us know as soon as he could determine how long the other job would take.  Within 30 minutes Mike called us back and scheduled for a couple of hours later.  Mike returned as promised and quickly diagnosed the location and cause of the leak, fixed it with minimal impact to the existing sheet rock, and got us in touch with a water remediation company that could actually respond that night despite the significant demand on those businesses in the wake of the Texas floods.  All of this for a very reasonable price.

I can't say enough about Mike and Greenwave Plumbing.  In what was an emergency to us, Mike came through.  Additionally, he was very respectful of our house and being very clean and efficient.  He also happened to know a co-worker of mine that he used to live next door to and asked me to say hello to them.  

While the job itself wasn't rocket surgery for a good plumber, Mike's courtesy and promptness will have us coming back with any plumbing needs long into the future.

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

Great work done by Mac. He repaired a really bad gas leak for me. He was very respectful of my time. He made me feel safe and comfortable knowing the gas leak was taken care of properly

Terrible .........came back 3 times to fix an outside valve and would not stand up to their product and workmanship......... less than one month on one...also came back 3 times to fix a toilet...........never fixed correctly............We spent hundred and hundred of dollars for work that was shoddy............

My experience with AAA Auger was excellent. I was 99% sure I had a leak in my house, and called them to see if they could send someone out to inspect the issue. I had a technician at my house within 30 minutes! The technician was thorough and honest. I was told that there was not an active leak and was not charged a dime for the service call.

I will be using this company whenever I have any plumbing needs in the future.

Jarrod and crew came to install my more complicated electronic toilets with the latest technology.  My Kohler Karing toilets were expertly installed.  Outstanding service and would highly recommend :)

My insurance company had ALD come to my home after I had discovered a leak in my over the garage apartment on 02/17/21, a leak which resultEd in water escaping onto and thru the garage sealing.  Their services were requested as the plumbing company I had initially called had failed to locate the leak and had failed to return as promised.  ALD responded on 03/22/21 though they too were unable to locate the leaks exact location.  The technician said it was a hot water leak, something I already knew, and somewhere between the shower enclosure faucet and the kitchen sink (all of which are in the same ten foot or so area).  Their representative further said that they would have to reroute that particular water line to limit costs and damages to my custom kitchen and bathroom cabinets, confirming what I had already told him.  The represent also said that ALD would provide a report to the insurance carrier in a few days and would provide me an estimate to complete the repair so I can compare it to other estimates should I decide to contact other plumbers and obtain other estimates.  It took about two weeks for them to send the report to my insurance carrier and have never provide me an estimate and it is now 04/16/21, and I still don't have hot water.  I don't know how much they charged as the bill was apparently sent to the insurance company.  I realize they are or were extremely busy due to the various electric companies turning the powere on and off again, causing blackouts which exasperated the freeze, though feel that should be able to provide an estimate of repairs.  I wouldn't recommend their services or request their services again as they couldn't actually find the leak and have yet to follow thru and provide an estimate as promised.

DONT GET ROBBED
Had Elmers come out for the system check the tech really pushed a new unit, said mine was in super bad shape. Need freon that wasn't carried anymore, compressors were bad etc., said it would be over $700 Get it up to par, and could literally go any day.
 Any day turned out to be that afternoon because after he went up and checked everything he reversed the wiring which made my AC system stopped working. I know this to be a fact because I had another AC tech that I've used for years come out and said someone switched and reverse your wiring. Once he got everything wired correctly, he went and checked my unit and said I had plenty of Freon my compressors are running fine and the unit was good to go.
I called Elmers and told him that I didn't want anymore people coming out to my house, Because they were supposed to be coming out and giving me a quote for a new unit, I spoke with a young lady who said she would pass it up to her supervisor and never did, then I had someone else call me and verify my appointment, which I told them I didn't want explained why. He was sympathetic and sorry and ask What they could do to make it right. I told him nothing that lost a customer for life, and if you value your hard-earned dollar you shouldn't use this company

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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