Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

I had to get original cast iron plumbing (1950s) removed and replaced under a slab foundation. This involved excavating, removing cast iron, installing PVC, and refilling. Accurate Leak & Line provided the most competitive quote and completed the job ahead of schedule. They were very efficient and communicated status throughout the job. They always left me with a high level of confidence. I highly recommend them.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason was willing to come out to clear our main drain at 1am and did it on the rain quickly and pleasantly. He was on another job when he agreed to come out and kept me informed the entire time if his status and eta. I'd highly recommend using them!

I think I have finally found a plumbing company!  Although I have used a variety of companies in this area, I believe Fast Plumbing provided better service for less money.

Not so stellar customer service. I called and spoke to a gentleman and he seemed too busy, just said text me a picture, so I did. Unfortunately, I never received a call back for my inquiry on a busted faucet bib on my house after the freeze.

Mike is super knowledgeable and professional.  We had a pretty complex set up with a free-standing bathtub, and a couple other guys turned down the job.  I was really happy to find Greenwave to accept the job.  Mike showed up with a positive can-do attitude, and even though it took a couple of return trips and a few different parts, I am happy to report everything is now working perfectly.
Taylor is also friendly and courteous and makes scheduling a breeze.
I look forward to recommending Greenwave to my friends and family and using Greenwave again should the occasion arise.

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

The staff made sure to get us in the next day. It was really easy to schedule an appointment and it was even easier to get a quote after sending in some photos. Our garbage disposal works great now. Highly recommend these plumbers.

Had a leak reported by my electric water meter. I was very stressed about finding it because of how much water was being reported. Called Excalibur and had someone out within a day to help figure it out. The plumber, Eddie Guerrero, was able to quickly determine the leak to be from a loose connection at the water meter. He was able to tighten it and explained some fundamentals about how the water comes into the house from the city. I really appreciated all the help.

They never showed up!  Called at 9 am and we were told we were next on the list.  Kept getting told every hour or so that we were still next on the list.  It's now nearly 7 pm and AAA Auger (after promising they'd be here no later than 4 pm) never showed up!

Stay Far, Far, FAR AWAY from these $hIts!

We have used JustUs on two occasions; one on a holiday when our water softener flooded our home.
Dwayne was quick to respond and got everything fixed up.
When our hot water heater went out a few months after that, we shopped around and got a few quotes. JustUs was a bit higher, but they were by far the easiest to work with and quickest to have availability to fix the issue. A bonus: they are veteran owned!
I would recommend this plumbing service to friends/family.

I recently bought a home with a pool...turns out I bought hidden pool problems as well.
Serious pool problems.
Let's start with spa drainage pipes filled with concrete, which was most likely the result of a water leak....somewhere....
I have a vast amount of slate and brick work surrounding my pool, including brick walls and lots of trees...which means lots of roots!
I inquired with trusted pool and home contractors for discovery and repair work and the referrals were all the same - Call American Leak Detection.
So that is exactly what I did.
Mary Ann Douglass answered my call and she raised the bar on personal service.  In a timely and professional manner, Robert Douglass, kind of a no nonsense cowboy and his crew, used state of the art technology to identify what, where and how to make all this mess right.
And that they did!
All on a very reasonable timeline and price these experts resolved my pool and leak problems, while protecting the expensive and extensive slate, brick work and landscaping.
Then, to top it off, they slapped a serious guarantee on their work!
The caliber of performance by American Leak Detection was exemplary!
A truly exceptional company!
Thank you!
Dr. C. B.

Called to have A/C checked since it wasn't cooling.  Let them know it was under warranty. Was told the tech would call to set up an appt for the next morning for a free diagnostic. That didn't happen. In fact, I wasn't contacted until the next afternoon, but I missed the call. When I returned the call, the dispatcher couldn't reach the tech and assured me he would call me back. A different person called me back later and they were not the tech, they were more of a sales person who asked the same questions I answered when I first called. Only this time apparently when you have a unit that's only 5 yrs old, they want to do a complete top to bottom look at everything including the ducts in the attic. I stopped him and asked if I'm supposed to pay for all that. He then told me it's all covered under their $59.99 service call fee that I was told about. Of course I was never told that and of course a fairly new unit doesn't need all that invasive colonoscopy-like look. That's when I ended the call. I did have a reputable repair person come out today for free and all I need is a new thermostat.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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