Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

The whole team was amazing. We had fairly extensive plumbing work that needed to be done and they made everything so easy. They always did exactly what they said they were going to do. Clayton, Josh, Curtis, Victor, and everyone else involved were absolutely great!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason hunter.. any update..?  You and Robert took the $4600 and did not complete the tasks.

We paid this company $3,100 just for a diagnosis. After talking to friends and neighbors, we've never heard of such a high price for what amounts to an estimate. I'm making sure no one ever pays this company again. Once they walk in the door and start doing tests, it's hundreds of dlollars. Then they tell you they need to do more test, and it's hundreds more.

I still can't believe they charged us $3,100 for an estimate (not one bit of repair actually done, not a single dollar of that estimate goes toward future repair).

We even called to tell them how upset we were and how we couldn't even afford a second quote after what they charged us. The owner said he'd get back to us in a couple of days about a lower quote. He said he'd work with us. It's been a month and not a peep.

Go elsewhere! They will tell you how they're one of only a few companies that do a certain kind of diagnosis. They're full of crap.

I emailed Eligio concerning a certain leak in our home, and he quickly got back to me saying that it sounded like an easy fix and would be less expensive to take care of it on my own. He went on to offer personal assistance over the phone. I haven't even done business with his company and received this level of customer service. So many other professionals in the Austin area would probably have just gone ahead and scheduled an appointment to make money. How refreshing. I'm impressed.

I called Greenwave and they were able to come out for a non-emergency on the same day. Not only that, they were able to fix my problem for less than they had originally quoted. All involved were kind, professional and went above and beyond. I'm very grateful to have found Greenwave and will use them again for any of my plumbing needs.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

I had a pretty amazing experience with Decker Plumbing.  They are the most knowledgeable guys in the water heater game, in my humble opinion.  Any type of question I had their plumber Jeff could answer right away with no hesitation.  I have asked other plumbers and they had to get back to me or talk to a manager.  

He actually told me I should downgrade to a smaller water heater since mine previously was way too large for how many people are in our house.  I really appreciated that because it shows they are honest and will sell you only what you need. I mean, who doesn't want to spend less money on heating up water you don't need! Which is pretty amazing, hard to find those people!

Jeff was awesome and was even good with my son when he came over.  He did the new installation very fast. If you're looking for some guys who are honest about the things you need you can trust them.  They have a great knowledge and background of water heaters too.

They were also timely.  I have talked to a lot of plumbers and it seems like they are not hurting for work because they blow me off or give me ridiculous quotes.  These guys were nothing like that!  Breath of fresh air, literally.

I have used Excalibur plumbing 4 or 5 times and each and every time they are outstanding.  Today was Jacob and he was exceptional at keeping the house clean and getting the job done quickly.  In the past I have had Louie come out and do work and he is exceptional as well.  Quick, clean and efficient.
Thanks for all you have done!

I had a clogged drain pipe and any running water in my house was causing a flood. Hind site - I could have fixed it with a $20 snake from Home Depot.

I literally saw this guy at one of my neighbor's house while I was outside trying to find the problem. He came over, got the job done, and it was hassle free (thank goodness, since I had a flood to clean up). My only complaint is the price was more than their competitors. $167 to snake the drain! I'm glad to know that there aren't any roots growing in my pipes, etc, but certainly wouldn't have minded paying less.

We just had a water heater replaced with these guys. I called them around 9am. They came by 1230 to see what the issue was. They went to get a water heater and had it installed by 5. Everything is working great, and it was a fair price too. I had looked at another company and they were about 800 dollars more. Also, a veteran owned business that shows fellow veterans a little love too. All in all, I am pleased as I can be...considering no one likes buying a new water heater out of the blue! Great job guys! I will be recommending JustUs to all of my friends for there plumbing needs.

Absolutely the best experience I could have hoped for.  Noel, the technician that came out, quickly found the source of the leak.  Then, he went well beyond the scope of his job expectations in explaining exactly how to rectify the issue so we understood what to look for when the licensed contract plumber conducted the repairs.  He even got his hands dirty... something that goes well beyond what American Leak Detection is supposed to do when only trying to FIND the leak.  Extreme professionalism, immense knowledge, fast detection, and absolute care for the customer.  I would use these guys again in a heartbeat, and I would highly recommend them to anyone who wants the best for the job.

Logan did a fantastic job  he arrived on time kept the house clean and was done very quickly. Was very informative about the work done and what needed done hope to have him in the future

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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