Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

We've worked with both Josh and Curtis. They've provided outstanding service, have gone above and beyond and have been great communicators. Couldn't recommend them more!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason was willing to come out to clear our main drain at 1am and did it on the rain quickly and pleasantly. He was on another job when he agreed to come out and kept me informed the entire time if his status and eta. I'd highly recommend using them!

Sparky and Eric were the absolute best.  They were friendly and I felt they really cared.  They were willing to go the extra mile to ensure my problem was solved.  They went above and beyond.  I will always use these  guys.  Merry Christmas!

We needed an outdoor faucet fixed quickly and I called Stellar Plumbing on a Tuesday. Eligio said he may not be able to make it out until Friday, but asked I send a picture to him so he could see the problem. He called me back, told me what was wrong and then said he'd stop by on his way in to his first job the next morning. They did a great job! Highly recommend Stellar Plumbing! As a side note, I did call a plumber before him and waited for a call back, I still haven't received a call.  I won't name the company.

I can't say enough good things about Greenwave! They do quality, reliable work; they respond quickly; they're personable and clear about the work they're doing; and their prices are reasonable! Highly, highly recommend them. They'll be doing all my plumbing work from now on!

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

I can't express this enough when I say I felt compelled to write a review for Decker Plumbing, especially regarding Jeff. He is so easy to work with and communicated with us the entire time. He made the dreaded process of getting a new water heater a piece of cake!

Before getting the water heater installed, he meticulously took down ALL of our information so we could get the perfect water heater that would fit EXACTLY in the small space we needed.

The install went so smoothly. It is literally the PERFECT fit and it was amazing to see that he was able to get the water heater placed so easily, without any issues.

Jeff made SURE we were happy, that our hot water was working correctly, and that everything was back to normal. He was never rushed and really took the time to make sure everything was done the right way.

Whatever Decker Plumbing has been doing they need to keep doing because they did a PHENOMENAL job and we are more than happy with their service! Thank you Decker Plumbing and mostly Jeff!

Three stars as they were courteous & punctual.
Dealing with plumbing companies in Austin area is like dealing with doctors or celebrities. They dictate the time, price, there are no guarantees, and you still pay them $300/hour.
Like many other plumbing companies, even Excalibur didn't want to spend any time repairing or diagnosing. They come out and simply start offering you replacement options. It is the standard formula, even if a small part is malfunctioning, why spend time in opening, diagnosing & repairing when you can make thousands easily in 1-2 hrs and just replacing it.
Free estimates are a hoax, when they come out - they simply offered me a replacement price, and when I asked about the issue, they said they will charge $99 to open and diagnose. Eventually, they give you such a high price point for repair that replacement just seems the only option.
I asked them what the issue is - NO ANSWER besides, its old and needs to be replaced. I got their free estimate to replace the water heater which was $1300+. I insisted on repair as I do not like throwing away repairable appliances into landfills and destroy our environment, they said they will replace the parts but there will be NO GUARANTEES. They offered no expertise and couldnt even guess the issue or if the part replacement would work. Moreover, without diagnosing - they fed misinformation to my tenant that the water heater needed to be replaced, setting wrong expectations.
I checked and water heaters I needed, and were available for as low as $500 online. So in any case, they are making over $300/hr on installation - not to mention the brands they install are low-end at best.
My advice to consumers -
- Always ask to diagnose and repair first, don't fall into the replacement trap
- Check new appliance prices online, before committing
- Ask for labor only, installation only rates
- See if a handyman can do it for you, you dont need a master plumber for all jobs
- Ask for which brand and capacity they will install for you and make informed decision.

I awoke to water pooling under my carpet and my dresser in the master bedroom.  After a call to Whitney at AAA Auger I was assured she would find me a plumber and let me know when he could be there. In less than an hour she called back to let me know that Darrell - 68 was on his way to my location.

Shortly after Darrell's arrival he found the problem to be a small leak in the cold water pipe for the shower which he professional and quickly repaired.

I have found AAA Auger to be very professional and trustworthy and I would call them again without hesitation.

We just had a water heater replaced with these guys. I called them around 9am. They came by 1230 to see what the issue was. They went to get a water heater and had it installed by 5. Everything is working great, and it was a fair price too. I had looked at another company and they were about 800 dollars more. Also, a veteran owned business that shows fellow veterans a little love too. All in all, I am pleased as I can be...considering no one likes buying a new water heater out of the blue! Great job guys! I will be recommending JustUs to all of my friends for there plumbing needs.

I had a pool leak that I had already had a leak detection company come look at, and they couldn't find anything. I called ALD and they found the leak and literally marked an X on the ground where the leak was. They tested the whole pool while they were there. I highly recommend this company.

We cannot say enough positive things about the business Elmer conducts. I am not paid nor did I receive any discount or privileges for this review. While we do not know everything about HVAC hubby does work in the electrical and telecommunications industries. We can say without a doubt that the technical evaluation of my (young) 7 year old system was spot on. Homeowners should understand that big home builders cut costs where inspections lack. With that said it is possible that a new system is inadequate for the space it provides for. Joseph Munera did make recommendations outside of our initial requests however it was an honest evaluation with severity identified. We have taken them up on ALL repairs and upgrades they recommended as we also understand the harsh heat of summer can also reduce the lifespan of units. The manners this technician had were stellar and rarely seen in the work force today. I thank Elmer and his company for providing such a respectable technician and a lasting experience. As far as my family and I are concerned; there is no better AC and heating company in the San Antonio Area.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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