Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Accurate Leak & Line are outstanding pros. It's been many years since they undertook a major job for me in Lakeway and I was waiting for an opportunity to praise, thank and recommend Josh and his team for promptly identifying and solving the problem at a very fair price and with a minimum of disruption.
I have also used to replace the entire plumbing system at a rental property in Houston with PEX piping and once again they did a great job for much less than anybody else.
I have recommended them to everyone in my sphere and I will not use anybody else.
Michael H.
Lakeway, TX

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

Fast Plumbing was amazing-- from Receptionist to final solution. They sent a great team in one day. The tiny leak under my barn foundation was a complex problem to locate. They used the best equipment but more importantly, they were logical and practical in their approach to diagnostics. They walked us through the process and didn't mind me hovering. Also, important is their consideration of cost. They found the leak in the first hour. And they gave me options on repair. We chose to break concrete ourselves but they gave us a guiding plan on how to repair it.
They came recommended by a local plumber, Union Jack, who doesn't do foundation leaks. I appreciate the referral and will always use Fast Plumbing in the future.

Mr. Eligio Blanco of Stellar Plumbing is an outstanding plumber.  I highly recommend Eligio and his team for all your plumbing needs.  Eligio has been very helpful, trustworthy, professional, caring and made sure we had the best plumbing possible.  He has gone above and beyond to make sure our water heating was working again for our family.  Our family is very happy now that we have hot water again!  Thanks again Eligio and David!!!

I called Greenwave because of great yelp reviews and Eddie picked up the phone. I moved into a brand new house about 6 months ago and was concerned because we are getting some very cold weather and my kitchen refrigerator is plumbed on an outside wall. I was worried about the water intake pipe that feeds the ice maker/ water dispenser freezing. Eddie spent a good 30 minutes talking through how the plumbing system is likely set up; things I can do to keep water moving through the system so it doesn't freeze (i.e. empty the ice bucket so that the automatic ice dispenser has to work most of the night to make ice which will keep the system dripping.) He explained the advantages of the type of pipe my builder used ('PEX' rather than copper) which is more flexible than copper and less likely to burst even if water does freeze. He also felt that because the home is rated with a very high energy efficiency, they probably put plenty of insulation in the walls. He agreed to come out and look at the insulation and plumbing layout if I was really worried about it, but suggested that I contact my builder first and see if I could get any plumbing layout plans, insulation information etc. I was just very impressed with how much time he spent on the phone with me even though there was no payment for him.  This is clearly a guy that cares a lot about the customer, and if I have a plumbing problem or I am not satisfied with the answers I get from the builder - I am calling Eddie to check things out.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

I can't express this enough when I say I felt compelled to write a review for Decker Plumbing, especially regarding Jeff. He is so easy to work with and communicated with us the entire time. He made the dreaded process of getting a new water heater a piece of cake!

Before getting the water heater installed, he meticulously took down ALL of our information so we could get the perfect water heater that would fit EXACTLY in the small space we needed.

The install went so smoothly. It is literally the PERFECT fit and it was amazing to see that he was able to get the water heater placed so easily, without any issues.

Jeff made SURE we were happy, that our hot water was working correctly, and that everything was back to normal. He was never rushed and really took the time to make sure everything was done the right way.

Whatever Decker Plumbing has been doing they need to keep doing because they did a PHENOMENAL job and we are more than happy with their service! Thank you Decker Plumbing and mostly Jeff!

I got a deal with them through Angie's list. They came to do a flush and refused to do it as my water heater was old. When I said there was no disclaimer or conditions to the flush stated on the offer, they checked with the manager and came back and said they won't do it. Mind you, they did not check the water heater. They just looked at it from the outside, said it was too old to flush (it is a 1997). They insisted it would have 'hard water' inside that they didn't want to be responsible for and made up some crazy excuse about how flushing it would cause more damage.
Then then spent about 20 minutes trying to sell me a new hot water heater.
Clearly, the entire offer was just a scam to up sell people.
When I finally did get it flushed, surprise surprise, the plumber said that there was no hard water inside, that it flushed very fast and had no damage.

I never got my money back from Angie's List but that is another story.

I had a clogged drain pipe and any running water in my house was causing a flood. Hind site - I could have fixed it with a $20 snake from Home Depot.

I literally saw this guy at one of my neighbor's house while I was outside trying to find the problem. He came over, got the job done, and it was hassle free (thank goodness, since I had a flood to clean up). My only complaint is the price was more than their competitors. $167 to snake the drain! I'm glad to know that there aren't any roots growing in my pipes, etc, but certainly wouldn't have minded paying less.

These guys have done a couple of jobs for us now. They're friendly, knowledgeable, thorough and fair. The pricing was competitive with other plumbers I have worked with in the past, but these guys have them beat in expertise and courtesy.

We hired them to find a pool leak.  They did not find it though we paid them $2000.  It got worse and worse.  The auto fill is turned off and the pool is now down 2 ft.  I just called to have them come back out and they said it will be ANOTHER $2000.  This is criminal!

Called to have A/C checked since it wasn't cooling.  Let them know it was under warranty. Was told the tech would call to set up an appt for the next morning for a free diagnostic. That didn't happen. In fact, I wasn't contacted until the next afternoon, but I missed the call. When I returned the call, the dispatcher couldn't reach the tech and assured me he would call me back. A different person called me back later and they were not the tech, they were more of a sales person who asked the same questions I answered when I first called. Only this time apparently when you have a unit that's only 5 yrs old, they want to do a complete top to bottom look at everything including the ducts in the attic. I stopped him and asked if I'm supposed to pay for all that. He then told me it's all covered under their $59.99 service call fee that I was told about. Of course I was never told that and of course a fairly new unit doesn't need all that invasive colonoscopy-like look. That's when I ended the call. I did have a reputable repair person come out today for free and all I need is a new thermostat.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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