Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

We have a contract to buy a condominium and wanted to hire a plumber to inspect the cast iron pipes with a drain camera.  The first plumber we hired was unable to get his camera working after two visits.  The option period was about to expire and used Yelp to find Accurate Leak and Line.  I called midday and asked if they had appointments that day.  They were booked but offered to come out the next business day.  That didn't work, since it would be after the option period expired.  I told that to the woman answering the phone.  She was wonderful and made some calls to her team to find a tech for that day.  She came back and offered someone who could be there within the hour!  The tech showed up on time, was extremely efficient and knowledgeable and gave a great assessment of the pipes at a fair price.

What a fantastic experience.  I can highly recommend using their service.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason was willing to come out to clear our main drain at 1am and did it on the rain quickly and pleasantly. He was on another job when he agreed to come out and kept me informed the entire time if his status and eta. I'd highly recommend using them!

Eric and Eli were put on the case right when I called, and I spoke with Eric before he even came out.  I really like the preparedness here.  Then they were at my door in about the time it would take to drive to my house.  To my great surprise, the work needed was less bad than thought (No part replacement!!) and they fixed the problem at way less cost than quoted!  They COULD have ripped me off or even replaced the part perhaps unnecessarily, but they didn't.  These are my new guys.  They also gave me a solid quote for a wholesale replacement (which is probably needed ultimately) that is about half what i got from another company an hour earlier.  
Don't call the other company - call Fast Plumbing first.

Called at 4:45 with problem after my boyfriend tried to fix shower faucet and it was still leaking. The owner of the company answered the phone and told us it sounded like a washer was in a bind. He said he was booked but would fit us in.  However, he told us what to do to fix it and it worked!  He could have said sure I'll come fix your minor problem and charge you but he didn't.

I had problems with my water heater. I called a few competitors and was very disappointed. When I looked at the reviews that Greenwave had on yelp, I was cautiously optimistic. Well, in scheduled a time for these guys to come out, they made it right on time, they were honest and courteous.
I put of the repair for three months, when I finally did it the laid out all the options, the reasoning why they recommended the different options and then left it up to me to make a decision without the sales pressure. I went with the most affordable option and hoped that this would fix the problem, it did.
Mike and his team are true professionals. Next plumbing job that is needed in either one of my houses, Greenwave is the only call I will make.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Map was great. He first explained all of my options and types of available water heaters. No pressure sale. He removed my old hot water heater installed the new one. Mac was friendly professional and did a great job. The cost was less than two other plumbing companies I called. I would definitely recommend Decker plumbing to my friends and family.

So...if you're looking for a warm and fuzzy receptionist, stop now. Also, if you're looking for good communication, that may also need some work, but I wanna give big props to Eddie he gets 10 outta 5 stars. He thought he was coming for an estimate in the afternoon but I'd confirmed the week before they'd be there between 8-9 am, to get the job done!
So, Long story short, if you're looking for a bend-over-backwards- to-make-it-right kinda guy, Eddie, at Excalibur, is your man.  
Long story long, read on: I had scheduled a follow-up appointment  with Excalibur 2 months ahead (had an assessment and estimate done some time ago, and I live out of state, also had to have the HOA notify the other condo dwellers about the water shut off ahead of time ) So, Eddie showed up and saw I had a literal tower of faucets and parts that I'd been advised to buy for the work, he was pretty confused. (He thought he was there to have a look around not to do the repairs). He was not certain that all of the fixtures needed replacing at all, and methodically tested water pressure to the building, and checked out the sediment in 8-10 possible traps and quickly determined a flush and a few flow valves would like remedy 90% of the issues I'd been having. In the end I returned the fixtures to the tune of nearly 800$, and got great advice along the way. He was meticulous with his pricing disclosures, professional, and knowledgeable. I'll go through this company again, but you know who I'll be asking for!!!

I would say these bozos are somewhere between unprofessional idiots and complete scam artists. I couldn't even recoup the cost of the damages I incurred because they are uninsured. Please, take your money and business elsewhere.

These guys are great - cannot recommend highly enough!  I have had 3 different experiences with them and in each one I feel I was treated well, the prices were fair, the service was timely, and probably best of all - they just seemed focused on doing the right thing and providing old fashioned customer service.  They are one of the best service companies I have worked with.

I wish they would expand beyond plumbing services because I would use them for everything if they did.

This is my review on Google

This company failed miserably. I hired this company to find a leak in my main water supply line. I didn't want my yard dug up, plain and simple. The technician used a tee post probe first, then forced air into the line and finally used the meter and probe with headphones. From the time he arrived he was adamant the leak was on the side of the home. That was the area the main water line would come in my house, he stated. He put his blue flag on the side of the house, and stated the leak was there. Plumber came the next day, saw the blue flag and started digging. Plumber even stated   that this company was spot on, always right on leaks. They dug a hole close to 3 foot deep and nothing. I was upset at this time, the plumber stated this was the first time in his experience, your company was off. This was a break in a water line, not a drip, or small leak. The technician had his probe with the meter directly over the leak at one time, and still insisted the leak was on the side. I expressed to the company my disappointment and asked for a refund, no response. By the way, leak was in the front, 16 down and gushing water.
Supervisor came by today, gave me half my money back. Still, I won't recommend this company to anyone.

I cannot say enough positive things about the business Elmer conducts. I am not paid nor did I receive any discount or privileges for this review. While I do not know everything about HVAC I do work in the electrical and telecommunications industries. I can say without a doubt that the technical evaluation of my (young) 7 year old system was spot on. Homeowners should understand that big home builders cut costs where inspections lack. With that said it is possible that a new system is inadequate for the space it provides for. Joseph Munera did make recommendations outside of our initial requests however it was an honest evaluation with severity identified. We have taken them up on ALL repairs and upgrades they recommended as we also understand the harsh heat of summer can also reduce the lifespan of units. The manners this technician had were stellar and rarely seen in the work force today. I thank Elmer and his company for providing such a respectable technician and a lasting experience. As far as my family and I are concerned; there is no better AC and heating company in the San Antonio Area. Thank you

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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