Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

I had Accurate Leak & Line out to run a camera through all my lines to determine if there were and cracks/leaks.  They found two pipes that needed to be replaced and quoted $8.6K for both jobs combined.  It seemed a little steep so had another plumber come out a few weeks later.  He did a camera test again, found only one pipe that needed to be replaced, the other pipe was completely fine.  He did the job for $250 (Accurate quoted $3,250 for the same pipe replacement). He ran a pressure test and another camera through the pipes and it held so all pipes work with no leaks.  I feel like Accurate way overbid on price, my suggestion is get multiple quotes before you go with this company.  I would have been out over $8K if I would have went with them without doing more research.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason was willing to come out to clear our main drain at 1am and did it on the rain quickly and pleasantly. He was on another job when he agreed to come out and kept me informed the entire time if his status and eta. I'd highly recommend using them!

Eli and Steve replaced my water heater and did a very good job. They were fast and reliable. I would definitely use Fast Plumbing again

Eligio was friendly and provided great service. He unclogged my drain. Cleaned up the work area and billed me at a reasonable price. I couldn't be happier with the quality and service.

The plumber came out and got the leak repaired in in a about an hour, so that is good. They didn't mention the $350.00 fee to just show up until the job was complete, which is high compared to most. It has rained and the yard is soaked but the hole was left a mess. They could have put the removed dirt on the driveway 2' away but instead threw it in the yard so it cannot be reused, the hole is only half filled and mud is all over the area of the yard. Not the best priced, or neatest, but got the job done.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

My roommates and I came home from happy hour, only to discover a leak in our bathtub. What began as a minor trickle from the faucet soon took a turn for the worse. Water seemed to be flowing from behind the tub wall. After some frantic googling of how to stop tub leak help and darting around our very creepy shed, I shut off the main water supply to the house and called our regular plumber.

Unfortunately, they were not available. Nor were the next two that I called and left messages for. Although I found many tips online for DIY plumbing, I didn't trust myself to not destroy everything accidentally, and I was beginning to feel anxious about leaving it overnight.

My next call was to Decker Plumbing where I spoke to Mac.  He was very warm and professional. He let me know that there is no extra charge with after-hours calls, which I was thankful for since that's not always the case.  He told me that Charles, the technician, would be arriving between 8-9PM and would give me a call when he was en route, which he did about half an hour til 8. I was super appreciative of their promptness all around.

Charles arrived, extremely pleasant and knowledgeable. He was here a little less than an hour and determined that we needed a valve and faucet replacement, but he could stop the leak for the time being and provide us with a patch-up so we could at least turn the water main back on (yay for running water!).  I was impressed by the efficiency and reassured by his support in this situation. We will go faucet shopping this weekend and make an appointment to have them come out and give us a more long-term fix.  Great service - we'll definitely go with them again in the future!

They needed to disconnect my water softener and see what was clogging up the cold water in the kitchen sink.  He had it fixed quickly and have had no problems. I really appreciated talking to someone who knew plumbing when I called to schedule the visit.

Would have liked to give a 4 or 5 star rating but based on a recent experience and lack of follow up it has to be a 3.
Called them out for a stopped up sink issue over the weekend. Late on Sunday a plumber sale out and was able to clear two drains but he was not able to get our drawers in the vanity back the way they were supposed to go. The plumber told my husband he wasn't a carpenter and he couldn't get them back in place. My husband told him his wife wasn't going to be happy and he told my husband let her fix it then. Glad for his sake I didn't hear that.  It wouldn't have gone well. I was most unhappy to have my new vanities out of wack and no matter what  I did I couldn't get them back. The next morning my husband called and spoke with an office manager who guaranteed us we would get a call and someone would come out to fix the problem. They never did. Still have not called. We were able to finally get the vanities fixed after over an hour of messing with them but feel it should be put back in place before leaving. To sum up: good job ok clogs. Poor job on finishing up. Poor job of follow through when promised.

I loved using these guys, they also give veteran discounts. The guy came out, assessed the situation, did what needed to be done, gave me recommendations for the future. Quoted some other work for me, it was perfect. Very affordable and reasonably priced!! No complaints!! Can't wait for the to come back and do more work. I know that sounds odd, but nothing like getting things to run efficiently in your home!!

They charged me $475 to come and fix my leaks, just to tell me that it was my toilet and left it at that.
(You're telling me my water bill is over $700 and it's just a little toilet leak?)

Once i fixed the toilet issue, they told me that if there was any issues, to contact them within 30 days and they would fix it no cost.

But there was no way to know if my water bill was fixed or not because I receive the water bill every 30 days!!

SO. Guess who has fo pay another $475? To recheck? Wow how convenient right?

This is bs. You KNOW what you're doing, and to guarantee for 30 days KNOWING that we can't get our water bill within that time is sketchy.

I was wondering why they only have 1 star on google and called them beforehand. They assured me it was because of fake reviews.
I decided to use them anyways, well, here's a real review.

This company is garbage. I will make sure i leave this review everywhere i can unless i get my money back.

Trying to sell you a maintenance package from1500.00 to 5k instead of telling you this is the problem and this is what it cost to fix. I called air tron and they fixed the problem for 431.00 Thank Goodness fir AirTron

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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