Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

I couldn't be more impressed with Accurate Leak & Line.  We just bough the house and a month later, discover our sewage line was cracked and it was disconnected under the foundation.  We had sewage just running underneath the foundation.  It was terrible.  Accurate Leak and Line did a phenomenal job and were extremely professional through the entire process.  You could tell they've done many sewage line replacements in the past and it's they're bread and butter.  I talked to many companies and I wouldn't recommend anyone else but them.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

Came out quickly and did great work. The rate was reasonable and they were very friendly. Would call again in a plumbing situation.

Super awesome, very professional, thorough and excellent priced--which all feels hard to come by these days!

I ended up calling Greenwave after I was disappointed with the company our First American Home Warranty had sent out. The guy turned off the water at the street because the shut off valve on the water heater leaked and we just kept on losing water. The rep was rude and started quoting code requirements that I knew were not applicable to my area. I called some builder friends of mine and one of the plumbers I spoke with, who was too busy to get to me gave me Michael Thigpen's number. Michael came out and gave me an estimate. Said he could go back to his shop and get a unit and installed later that evening. By then we had been out of water for two days. That's because the first contractor and our warranty company left us high and dry. Michael came back later that day and installed the unit and ended up walking out of there at 8 pm. Eddie who works the phones and takes the appointment called me several times to give me updates on when Michael would be getting to the house. I couldn't have asked for better service.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Decker Plumbing is professional, knowledgeable, and efficient.  This is why I will use them again and again.  Our dishwasher needed to be replaced right away and they were able to schedule and complete the job with no hassle or scheduling confusion.  I would highly recommend Decker Plumbing to anyone and everyone.  Great job!

Reasonably priced, close by, friendly service, quick response and replacement of a leaking water spigot.

I've used AAA Auger a few times over the years, and they've always been great. Most recent was to replace a leaking hose bib for the washing machine. Theoretically we could have done this ourselves, but we found about 10 different permutations of the part at Lowes and decided we didn't want to mess around with going back-and-forth to the store nine times to get it right. Our work schedules make appointments a pain, but we called AAA Auger at 6pm on a Monday and Jordan was at our door an hour later. Less than an hour later, it was fixed and perfect. Jordan was friendly and did the job right, at a reasonable price.

I am a general contractor and have used many of the plumbing companies around the Austin Metro area.  I have know and used Dwayne, the owners, for over 15 years and you will not find a more honest and client focused plumber than JustUs plumbing.  Clint Tomlinson

American leak detection, reviewed my situation and reimbursed me the amount I paid based on their recommendations.  I appreciate that they looked into what happened, apologize for any inconvenience and reimbursed me.

Current unit has been working great for years with few issues, all I requested was a check up and to clean the condenser coils to improve the airflow. They were more focused on trying to sell me on getting new equipment than on my orig request to service my existing unit which still works great. The tech said he didn't recommend cleaning the coils instead wants a senior tech to come out to sell me a new AC. When the tech finished up he put the plastic mesh filter cover under the filter instead of over it, causing the filter to bend upward with the airflow - increasing the accumulation on the coils and likely more urgent need for service calls if I hadnt gone back and checked it (intentional? He said he has been a tech for 5 years). Also noticed more bent fins on the outside unit. The $59.95 service charge was well spent to know I should look elsewhere

9/12/22 Update to the cut/paste response from GM - No. after looking at all the many  other terrible reviews for this company I do not trust they have customers' interests in mind. will need to find another AC company to go back and check that nothing else was messed up during the visit.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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