Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

Clayton, Fabian, and the rest of the team were amazing.  They made what seemed like it was going to be a nightmare (tunneling under our house and ripping up everything) into a wonderful experience.  We felt the prices were more than fair, their service was above and beyond, and their work is spectacular!

Thank you, thank you!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason hunter.. any update..?  You and Robert took the $4600 and did not complete the tasks.

We used them for a fryer gas hook up and we had to pay another guy the same amount to fix what they did not do correctly.  Also, they repaired a leak under a sink that has never stopped leaking.  He also would not take responsibility for the work (or lack thereof).  I would not recommend nor use this company again.

These guys are great! I called them out to repair some dubious gas pipe additions the previous owners had installed. Abel was very responsive and even came out late from the other side of Austin to remove the pipe. He explained the whole process and checked to make sure everything else was also up to code. Plus, I had just had a new dishwasher and stove delivered and he installed that too. What's more, these guys came out a second time to uninstall the damaged stove Lowe's had delivered free of charge. I can't recommend Stellar plumbing enough; they are timely, professional, and very personable.

I don't know anything about plumbing but my water bill was $ 230 which led to the discovery of a water pipe leak in my front yard. I called Greenwave Plumbing who assessed the problem and worked really hard into the night in really cold conditions until it was fixed. They charged $ 350 which I think is dirt cheap. I thought it would cost up to twice that amount. Anyway, I am really happy with the service and will use them again in the future.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

Mac installed a gas shut-off valve and hooked-up a gas heater.
While relighting the pilot light on the hot water heater we discovered a small leak. I have him scheduled to come back later this week to install a new hot water heater.

I have used Excaliber Plumbing 3 times in the last year. Once to unplug a sewer line in my front yard and twice to replace water heaters. They were very responsive and the quality of their work was excellent. I highly recommend them.

I have one toilet on 2nd floor of my house that has always been problematic ( 16 years )...and I finally got fed up with it plugging up....since nothing seem to work.
I finally called AAA_Auger...
They responded in good time...
Using a hand-driven auger/snake...basically accomplished nothing($187)...and told me I needed a new toilet...which they would install at $350(?)...
I've never known a plumber to not be able to clear a toilet drain and must replace a fixture at such an exorbant price.  Once more...I called for the plumber to speak again...3 times!  Never returned my call

Used Just Us plumbing to replace and install a new water softener (I purchased a Rheem unit)

I personally called and received prices from six different businesses;
Just Us Plumbing was the most reasonable....by over $300!!

Plumbing specialist Eric Barney was on time, took time to explain all aspects of the job, and installed the new unit in less than an hour!

I commend Eric for great service, and I highly recommend Just Us Plumbing if you need to replace a water softener.

We had a disappointing experience with American Leak Detection.  It started off well when their tech came out to first look for the leak.  He was timely and professional, and by all accounts did his job properly.  He located our leak underneath a large stone walkway just a few feet outside of our front door.  They charged us $575 which we felt was fair and were thankful for the information.  

We then had some plumbers come out to get quotes on actually repairing the leak.  They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway.  So, American Leak Detection came out again and located the leak in approximately the same spot.  They charged $350 for coming back out which we again thought was fair.  

We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation.  They excavated underneath the walkway and found nothing.  No pipe.  No leak.  Just a bunch of rock and soil.  They did locate a leak about 20 ft away (not under the walkway) and repaired it.  

When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging.  The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers.  They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to.  Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway.  They told us that their method is not foolproof, which was really more in the form of an excuse than an apology.  Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it.  They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs.  We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.  

They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.

The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times.  She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.

We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide.  What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them.  We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost.  Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers.  When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.

So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations).  The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed.  Their technology isn't perfect and can't account for every single variable that might come up.   It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.

A story regarding a simple water leak in the kitchen.  Water bubbled up in area in front of the sink and dishwasher.  Elmer sent a plumber who rang the doorbell, listened to my description of water on the floor, then retreated to his truck for a phone consultation with his boss. He returned to my porch and quoted a price near $900 to continue with leak detection services. I declined his offer and called Elmers. The service manager said the price was justified because the leak could be caused by a cold water pipe, or a hot water pipe, or caused by a leak in the concrete foundation. True enough. But it could have been caused by tunneling burglars or an earthquake, but it wasn't. I said I didn't think I should have to pay the $59 service fee, since the plumber never entered the kitchen to take a look at the wet floor. The manager explained that the service fee was for showing up, but looking at the kitchen was leak detection and he wouldn't do that until I agreed to the nearly $1000 starting charge. I protested, pointing out that the only property of mine touched by his employee was my doorbell and my credit card. Anyway, my wife wiggled the dishwasher out and we saw a corroded copper pipe spraying a nice little stream. Eventually cost about $185 to have repaired.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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