Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

We needed our cast iron pipes under the house replaced and asked multiple companies for quotes (we hired Accurate Leak and Line). Three companies provided a quote and two (Accurate Leak and Line being one) quoted about $30K (the 3rd quoted about $40K). Accurate Leak and Line was the only one quoting a flat fee while the others gave an estimate that could change depending on what they might find. Clayton was the first rep that came on site for the quote and has been very responsive during the whole project.

The work was completed in 8 business days and passed city inspection (which tells me the plumbing work was good). The crew did an amazing job cleaning up! You wouldn't know that they were ever here.

Two (minor) complaints/opportunities for improvement that did not justify taking a star off:
1) After the tunnels were dug and the plumbers came, they had to go in and out of the house a lot to work in the bathrooms for the pipe replacement. They had to go through a room with carpet and it would have been nice if they had put down a tarp or something as their shoes were pretty dirty from all the dirt by the tunnels they had to walk through.
2) They worked on some pipes for the washing machine as repairs were needed since the previous owner did not do things to code. The work was included in the price, but they had to cut the drywall and it is up to me to repair the wall. They did state they could recommend someone, but it would have been nice if they would have subcontracted that internally to leave me with a completed job. Might not be something the industry does generally so that's why I would not consider this as a complaint but more an opportunity for improvement.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

I called and spoke with the owner regarding my outside water system spurting out water since 1/1/2018. Now, I have to admit, I know nothing about plumbing, at all! Please follow along closely, because it gets very interesting...

I stated to him the issue as well as provided pictures, upon his request, and let him know I found the main water valve and shut it off, and our home has been w/o water since New Years, yep, that's right! Perfect way to bring in the new year you're thinking, definitely not. So; after sending pics and him telling me what the issue was, he then quoted me $700 to fix it. I was shocked! Now, like I said, I'm no plumber. But, I'm also not a complete idiot either! I knew my unit was above ground, and that it wouldn't require any digging. I didn't share my frustration just yet, because I wanted to do my research first, and find out if that inner feeling of being taken advantage of was correct. And yes, it was! I called around and spoke to a plumbing company to get a idea of the price for parts, and what I found out was astonishing. They informed me, the parts to fix my issue would cost me roughly about $160. So, now I'm really feeling upset at this point. How in the hell could a so called reputable company want to charge me over $500 in labor!? I begin to make excuses for them. Like, maybe they use a special type of piping, or tool that's needed that's crazy expensive, and only licensed plumbers can use, pathetic I know smh. Well, readers. That wasn't the case, at all. Keep following me here, it gets worse. A gentleman by the name of Mycal (Michael) showed up and he was very professional, and I can tell he was extremely knowledgeable in his field. I begin to explain to Mycal, if there was a breakdown I can get of parts vs labor before doing any work, so I can see exactly what I'll be paying for. To his defense, it wasn't much he could tell me, being that his boss is a complete scam artist (My words, not his). He politely told me he's unaware of pricing, and his job is to only do to the work. I replied, I respect that. And asked if he could get his boss on the line to re-negotiate this absurd quote. After speaking to his boss, in which I was very surprised the so called boss wouldn't want to speak with the customer himself, if that wasn't already a red flag. He begins to tell me, that the same top valve pc I found for $150, they're charging $300, and the labor would be $400. I asked him, how long would he expect to get this job finished. He replied, in about an hour. At that moment, I realized I've been lied to my whole life. Why go to college and work in corporate America?So, for any lawyers that's reading, you're wasting your time and money. Clearly, being a plumber, earning $400/hr is where it's at. So, after hearing this ridiculousness. I politely told him, I'm uninterested and apologized to him, and him only for wasting his time. About 15 mins pass by, and I receive a call from Truit Strickland aka Lee yapping off about how I cost him X amount of money, and wasted their time etc...and I'm cheap, and blah blah blah. I replied, have a good day:) that's right, kill em with kindness people. So, if you think that was the worse of it, you're sadly mistaken. I then get a call back from another plumber I left a vm prior, and sent the same pictures, as well as described the same issue. His name is Leonard on behalf of LG Plumbing btw (Stand Up Guy). And what he said next had me fuming! He goes, sir; you don't need to replace your sprinkler valve right now, it can wait, being it's the winter time. I said, excuse me? And he stated, yeah it's only the sprinkler valve. Turns out, all I needed to do was to turn two levers off on my top valve to my sprinkler unit, and I can still have running water to my home; just not to my sprinkler unit. So, Lee (Owner) knew my family didn't have any running water, and wanted to capitalize on my ignorance of plumbing, and to over charge me, on something that wasn't even crucial to begin with. It's sad tbh, that there's good workers out there working for such scam artists! **I advise anyone who is thinking of hiring this company, to do your research first, as well as ask all necessary questions upfront**. Or save the headache and hire someone with a heart and a pulse! On the other hand, thank you Mycal for being polite and professional, and thank you Leonard for not wanting to take advantage of people, and chose to help me vs making a quick buck.

**Update 2/19/2018**
I have been harassed countless times from the owner to recant my review. He's even went to the extreme to threaten me with a SLAPP lawsuit if I didn't. If he would put as much effort on doing the right thing, and treat customers with the respect they deserve vs using all his time on threats and intimidation, I'm certain he'll prosper. There was nothing I wrote that wasn't true. Be aware Yelpers! God bless!

Great guy. Went beyond the scope of work to get the job done. Made sure everything was done as promised

Highly recommended

Eddie did a wonderful job of explaining to us what the issues were and the options we had to fix them.  He answered all of our questions and did not give us the run around.  The service was fast, friendly, and cost effective.  If you need plumbing work done Eddie and the guys are your men!

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

Decker Plumbing services was wonderful! The customer service their staff provided was superb & made it a priority to address my issues in record time! I noticed that my garbage disposal was not properly disposing food & was making a very unusual noise. It stopped working, which made me very uneasy on the thought of what it would cost to get it repaired. I can't believe how fast their staff was able to fit me in, the same day I called! The pricing was very reasonable & their plumber was able fix my garbage disposal pretty fast!
He was VERY knowledgeable and kind! Would highly recommend Decker Plumbing for any plumbing needs, their services exceeded all my expectations! My garbage disposal works better than it did before & I'm so glad I called the professionals to take care of it!

Told us that they would arrive between 2-6pm. At 5:30 they called me to say they would not be making it. Did not even offer an apology, tried to blame my wife for setting up the appointment they no showed to.

Very frustrated with AAA Auger.  They came out to fix my clogged drain in my 2 showers.  After waiting till 3 for my 8AM appointment, the service guy came out.  After an an hour and a half no results,  drain problem is worse.  Service tech recommended tunneling.  Seriously.  Called for a 2nd opinion.  200 dollars for nothing except a worse problem.  The plumber I called for a 2nd opinion was booked until next week.  He suggested a Microzyme treatment.  I bought some at a plumbing store, followed directions, this morning everything is draining better than ever.  I will NEVER use AAA Auger again.  It boggles my mind that the technician tried a simple solution (snaking the drain) then went immediately to the most expensive solution tunneling under my house.  Are you kidding me?  I want my money back.

These guys came out today to help with some problems that I have been having with a toilet. Jarrod and Jase came out quickly and gave price options for different ways of fixing the problem. They were reasonable, fair, and listened to concerns. I would recommend that round rock area people give them a try!

Absolutely the best experience I could have hoped for.  Noel, the technician that came out, quickly found the source of the leak.  Then, he went well beyond the scope of his job expectations in explaining exactly how to rectify the issue so we understood what to look for when the licensed contract plumber conducted the repairs.  He even got his hands dirty... something that goes well beyond what American Leak Detection is supposed to do when only trying to FIND the leak.  Extreme professionalism, immense knowledge, fast detection, and absolute care for the customer.  I would use these guys again in a heartbeat, and I would highly recommend them to anyone who wants the best for the job.

Trying to sell you a maintenance package from1500.00 to 5k instead of telling you this is the problem and this is what it cost to fix. I called air tron and they fixed the problem for 431.00 Thank Goodness fir AirTron

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php