Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Call these guys if you have a potential leak in any of your water or sewer lines!  They will save you 1000s of dollars from demolition of slabs and removal of underground pipes.  They use a liner technology.  They are legit!!!  Super professional. Return phone calls quickly. Great customer service.  We have work on a leaking pipes in our old home in south austin last summer... a few weeks ago, our toilet got so clogged that after trying to fix myself i called a plumber who after breaking out his 8 foot auger couldnt get it to unclog... i told this guy about using Accurate last year and he suggested i contact them just in case there was any warranty issues concerning using any chemicals, etc.  I called Josh on Friday night, and on Saturday he returned my call. He immediately wanted to set up a time to come out to check out what was going on. There was no hesitancy!!! I have experienced the opposite many times!!!  Well, he came out... used his camera... helped the problem out a ton BUT also let me know that he would send his crew out with the longer auger to clean out the sewer line thoroughly.  So today, as promised, Curtis and Fabian came out and did the job!!!

So Accurate does good work PLUS stands by their work doing warranty work AFTER the initial job is done!!!

It is refreshing to have a company like this offering this type of service!!! Great job guys!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Loved working with South by Plumbing! He was very efficient in getting to us and explained everything that was going on and what he was doing to fix it. I appreciated that since a lot of times people just say this is what it's going to cost and don't explain anything. If you're looking for a reputable plumber in Austin, TX definitely reach out to these guys!!

Sewage line blocked; unable to use toliets.  Insurance company sent out Fast Plumbing-Lee Strictland owner.  When I opened the door he said I want my $50 copay before I look at the job.    It was 4:30 PM.  He said I am too tired to do this job today;  I will be back in the morning between 10 AM & 12 noon-I will call you first.  Next day no Lee & no phone call by 12 noon.  I called him;  he said he decided not to do the job;  I should let the insurance company know (American Water Resources).  I said You will tear up the $50 check--he did not respond.  So now 24 hours later, the insurance company is starting over to get a plumber to fix my blocked sewage line.  So this 70 year old home bound woman wearing my Med Alert bracelet is going out to the back yard to pee & poop with my dogs!  I hope my neighbors do not complain.

Eligio was friendly and provided great service. He unclogged my drain. Cleaned up the work area and billed me at a reasonable price. I couldn't be happier with the quality and service.

Pex plumbing installed by Greenwave made it through the single digit temperatures during the Texas snowstorm in February. Not a busted pipe anywhere. We had no power for 3 days during the hard freeze and no way to heat the pipes.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

The staff made sure to get us in the next day. It was really easy to schedule an appointment and it was even easier to get a quote after sending in some photos. Our garbage disposal works great now. Highly recommend these plumbers.

Terrible .........came back 3 times to fix an outside valve and would not stand up to their product and workmanship......... less than one month on one...also came back 3 times to fix a toilet...........never fixed correctly............We spent hundred and hundred of dollars for work that was shoddy............

Our 7-year-old Rinnai tankless water heater was flashing code 11 and not producing hot water. Casa Mechanical told us to buy a new Rinnai unit and have Casa Mechanical install it. Casa Mechanical said a 7 year old unit was too old!.
I called Rinnai and they said their units usually last over 20 years, and that code 11 issues can be resolved by a skilled plumber by troubleshooting a few issues, the most likely issue being a problem with the ignitor.
I called a AAA Auger plumbing services. Spoke to Dave who gave me an appointment the NEXT DAY (excellent). Trent came along with a trainee. Trent opened the Rinnai unit, CLEANED the ignitors by wiping them with a dollar bill (!) and the problem was solved.
I saved myself about $4,000 by NOT LISTENING to advice from Casa Mechanical.
AAA Auger will be my go-to plumbing service provider in the future.

If I could give 10 stars, I would. Dwayne and Chris were incredible. They came out to my home for an assessment right after I'd moved in, and they let my dad help from afar via email to setup some projects and upgrades around the house. They also provided me with materials for a new water softener and educated me about the water in the area. We had an appointment setup within a week. Chris competed all the work (it was A LOT) without complaint and went above and beyond. My dad was in town and Chris was very patient with him, allowing him to be involved and ask plenty of questions. Thank you so much to this team for the work you completed.

I had a pool leak that I had already had a leak detection company come look at, and they couldn't find anything. I called ALD and they found the leak and literally marked an X on the ground where the leak was. They tested the whole pool while they were there. I highly recommend this company.

My aircondtioning was leaking water.  They sent out a technician who looked at the unite and showed me pictures of a frozen up coil due to no freon in my closed system.  He could not repair it.  He wrote up and estimate from bandaid fix to replacing the coil. All in thousands of dollars.  he was not equipped to repair it and in a couple of days the repairman would come to braise the coil and look for leaks.  No warranty!! He also said a maintenance program was required and they would come service the unit(s) twice a year0 . He asked me to sign a document that said they had completed the repair and it had yet been done. He  collected in the excess of 2000 for the coil repair and maintenace program. This was Logan
The repair crew came, they knew nothing about the coil, they found a leak by the king valves and replaced them.  No coil braising etc.

My second unit, a minisplit , was serviced by the technician for the warranty plan.  he said the fins were dirty and needed to be cleaned but he only was paid 35.00 and was not going to do the work for that amount.

That same technician then performed maintanance on my HVAC unit.  he tells me the coil is frozen over, the freon is gone, the unit is in need of major repair and presents me with three options, one bandaid around 1000 a second repair and the third for near new unit at 3600 plus.  I wrote the company of the above and asked to terminate my maintenance contract on two units which had and inspection and to refund me for 1/2 the contract on both those units and 100% of the unused contract on the other unit.  I also asked them to address the above.  They did not respond and kept my 2000+ dollar.

Truly their maintenance' is a ruse to present thousands of dollars on needed repair. BEWARE, STAY AWAY, REPORT!!!!

AND I am a veteran and this is their service

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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