Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

I had to get original cast iron plumbing (1950s) removed and replaced under a slab foundation. This involved excavating, removing cast iron, installing PVC, and refilling. Accurate Leak & Line provided the most competitive quote and completed the job ahead of schedule. They were very efficient and communicated status throughout the job. They always left me with a high level of confidence. I highly recommend them.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Thank you Robert for the hard work replacing my water heater. Did great job and will recommend your business .

I submitted a request for a bid on a water heater repair over the weekend and Lee called me personally to discuss the issue. Eric came out first thing Monday and gave me a reasonable quote (I had already gotten one unreasonable one) and called in a crew to replace the water heater immediately. They will be my go to plumber from now on.

The company responded quickly to my call with a quote and the service was scheduled and completed in a quick and very efficient manner. The service technician/plumber (Abel) was professional and did the job in record time. I was very pleased with the service and best of all, they had the lowest price of all the plumbing services I contacted.

Sadly we had two leaks this year and Greenwave helped with both of them (totally unrelated to each other). I wrote a review back in May highly recommending them and thought I wouldn't need another plumber for a while. Well I was wrong. At the end of October one of our two hot water heaters in the attic failed and caused nearly 100K in damage to our home. After almost two months, we are back in the house and Mike and Will came out today to remediate the problem with the water heaters since all of the structural work is finally completed.

I asked Mike to make a suggestion to me based on the problems we have had with the damned water heaters in the attic (not sure who ever thought that was a good idea). Mike suggested having a custom drain pan constructed so that he could put both hot water heaters, the recirculation pump and an alarm and shut off valve all together in this pan. The installation went great.

What sets these guys apart (besides being very competent plumbers) is that when he got the two water heaters up in the attic ready to hook up he realized that the supply house gave him one that is the most current version (more efficient) and the other was brand new but was last year's edition. He pointed that out to me (unlike one of the contractors that we sadly do our downstairs bathroom, who screwed everything up) and asked me what I wanted to do as he wanted my wife and I to be happy. I felt bad but I asked him to take the 2016 model back and get the new model as that was what I thought I was paying for. He sent Will to do the swap (the error was NOT his but the supply house) and when I was apologizing to him for being a pain in the ass he replied don't apologize.. we do this since we are the good guys. That pretty much sums up Greenwave Plumbing. You might pay a little more but trust me, you get what you pay for. If you live in Westlake like me, you have invested a ton of money in your home. If you need a plumber call Eddie and get one of the guys from Greenwave to come to your home, you will never call a different plumber again as these guys are truly the best I have ever encountered after nearly 30 years of home ownership.

Simply the best. Period.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

Wow! These guys are incredibly fast at what they do! Usually the process of fixing one's home is exhausting and overwhelming, however with the kind staff and GREAT customer service I was able to get an appointment same day to fix my water heater. Chris came out and helped fix the control valve on the water heater after he presented me with multiple options of how to continue. He helped me weigh out the pros and cons of just buying a new one versus just fixing the part. I did not feel taken advantage of at all (as I usually do when it comes to home/auto repairs). Between the customer service, the promptness, and the price-- you can say that I am satisfied. Definitely would go back to these guys for all of my future household problems!

Once again disappointed with Excalibur. The service technician didn't even know where the anode rod was. He tried to tell me it's behind one of the control panels. Um, no, it's on the top of the tank. Here's a video to prove: youtube.com/watch?v=wzec… and also this: The anode rod in your Rheem water heater is located on top of your tank. More precisely, your magnesium or aluminum sacrificial anode is visible through a hexagonal head located in the center of your tank under a plastic cover.May 28, 2019 Highly recommend going with a different company.

Excellent service first I was told that my Service agent would be here after 2pm . I needed the service ASAP. Didn't know how bad the problems were with the clogged pipes. 30 mins went by and I got a call said they could send a service agent in an hour 1/2. I said ok . With in 30 of that a Service Agent was at my front door already working on the problem outside .. I agreed to the price and work to be done . FAST AND NO HASSLE OBLIGATIONS! I will keep using AAAauger plumbing!!! Will recommend them to friends and family! ASK FOR DANIEL B 265 !!! THANKS AGAIN!!!!

We have found our new permanent plumbers!!! Steve and Dwayne were amazing!  They arrived right when they said they would.  They diagnosed the problem right away and they were able to fix it and get us back to having running water in our house right away!  They were able to give us professional advice on what else needed to be done. We will definitely be using them again.

Ok, the leak detection process is either wonderful - find it exactly and right away - or terrible - spend a bunch of money and find nothing.  That is how it works, and from these guys, I had both.

To be clear, this review is for American Leak Detection of Austin, San Antonio and Boerne. And they have 3 phone numbers and serve three distinct regions. Its a franchise business. Robert runs this office and he is knowledgeable, fair and reasonable, but extremely busy. They try hard, and, I think, want to do the right thing. There is a lot of stress on both the customer and service side of this transaction.

After spending a bunch of money on plumbers, who could not find the leak or even my main water line,  for a 1-2 gal/hr leak, I had someone from ALD come out and spend 3 hours, 3 tanks of gas and say I think it's around here. Nice guy, tried hard, but not good enough for me. The three tanks of gas, which can indicate a big leak, really annoyed me. So I called Robert, and he, kindly and fairly, agreed to send someone else out, at no charge, for a quick visit to at least find the main water line, which is PVC. That was where the original tech thought the water was leaking. Robert said: I don't think we can find that line for you.

He didn't count on his tech, Ryan, or my tenacity. I had already dug two holes, close, using old pics of the line, but no luck, and needed some directional guidance. Ryan, not only confirmed I was very close and which way to dig (and he was right) but he found the copper manifold just outside the house (and under 2 1/2 feet of soil) where the main water enters the home.  So if I ever decide to add a cutoff valve, I now know where to dig.

And although American Leak Detection of A/SA/B isn't perfect, I think they have good people,  good intent and good technology. And Ryan, in my opinion, is a rock star.  Thank you Robert and Ryan.

General advice for anyone trying to get help finding a leak: Before you call, try to figure out the location of every water outlet inside or outside the house, the general location of the main water line (or pool lines) and the leak rate, in gallons per hour.

This company is GARBAGE lead by a GARBAGE human being.  I wish there were a way to give negative stars.   This is a very long story, but Yelp won't let me post-it in its entirety.   So, short version. They LIED to us, GASLIT us and WILLINGLY AND KNOWINGLY left us without hot water FOR 6 (S I X) months.  I am a disabled Veteran and they found every way possible to to screw us over for 6 months.  Avoid this company LIKE THE PLAGUE!!!  At the end of it all they left me with appliance PTSD, exacerbated back problems, and a burning ulcer.   I spent 4 months being screwed around by them, having them attempt to make us pay  for warranty work that they didn't do, missed a total of 2 weeks of work (over the course of the 6 months) waiting for techs that only called to say that they wouldn't be there 4 times out of that 2 weeks. I'm not perfect, but I DID hold it together & only went off on them 1 time in the first 4 months and only 2 times.  more in the last 2 months.  They sent out techs who ACTUALLY SAID Yeah, they only send us to the difficult customers.  That's a direct quote.  Apparently, I was difficult because I wanted them to do their job & get our hot water back?!?  We spent 6 months schlepping pot after pot of lukewarm water from the kitchen to the bathroom just to take a little wipedown bath.  My child had to go to school feeling nasty more often than not because friends and family can only allow us to bathe at their place so many times.  They made us pay for an electrician to prove that the problem wasn't electrical, only to whine about the fact that it wasn't electrical and I had to miss YET ANOTHER day of work so they could send their own electrician (because they didn't believe the the PHYSICAL PROOF I SENT THEM) Who agreed wholeheartedly with the electrician THEY MADE.ME PAY FOR AND REFUSED TO REIMBURSE FOR).  This jerk is CHEAP!!!  His ridiculous commercials make me physically ill.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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