Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

We had a major issue and needed some serious help. Our house is old and we had a cast iron issue. This company was great! Patrick was our main person on site and he made the job more understandable and was very nice and professional. It's pretty rough place to be in to have a tunnel dug under your home and have ALL the old cast iron taken out and new pipes put in. I was shocked how fast they were! Guessing bc of the size of this company and how many times they have done this makes it as easy as just another day.
Definitely not a cheap venture but again, these guys made it as painless as they could. I would highly recommend them and would use them again in the future if we ever needed a big job done like this again.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

Eric, the plumber who came to my house, was a really nice guy and very competent.  
They have sonar, so if you can't find your leak, they have that service (vs. a camera, which, in our experience, is really time consuming).  After an initial misunderstanding with the owner, we were taken care of by Fast Plumbing.  That says alot about a plumbing service!  There are so many con's in this business that when you find one that will stand true to their word and treat the happiness of the customer as the primary goal, then you should trust them.

I have used Stellar Plumbing numerous times for home and office and they always respond promptly and do a great job.

I called Greenwave because of great yelp reviews and Eddie picked up the phone. I moved into a brand new house about 6 months ago and was concerned because we are getting some very cold weather and my kitchen refrigerator is plumbed on an outside wall. I was worried about the water intake pipe that feeds the ice maker/ water dispenser freezing. Eddie spent a good 30 minutes talking through how the plumbing system is likely set up; things I can do to keep water moving through the system so it doesn't freeze (i.e. empty the ice bucket so that the automatic ice dispenser has to work most of the night to make ice which will keep the system dripping.) He explained the advantages of the type of pipe my builder used ('PEX' rather than copper) which is more flexible than copper and less likely to burst even if water does freeze. He also felt that because the home is rated with a very high energy efficiency, they probably put plenty of insulation in the walls. He agreed to come out and look at the insulation and plumbing layout if I was really worried about it, but suggested that I contact my builder first and see if I could get any plumbing layout plans, insulation information etc. I was just very impressed with how much time he spent on the phone with me even though there was no payment for him.  This is clearly a guy that cares a lot about the customer, and if I have a plumbing problem or I am not satisfied with the answers I get from the builder - I am calling Eddie to check things out.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

My husband and I recently moved into a new house with extensive plumbing issues. I wish we would have called Decker Plumbing first, unfortunately, we wasted money and time on two other plumbing companies in the area that seemed to create more issues than they fixed. Just when we started to think we moved into the house from Money Pit, a coworker told me to call Decker Plumbing. They were professional and sympathetic to our situation, and sent a plumber out to the house at OUR earliest convenience.

Unlike our previous experience with plumbers, Decker Plumbing came prepared with the equipment needed to fix our leaking kitchen sink on the spot. Also, they were able to repair our garbage disposal (we were told by less experienced plumbers that it needed to be replaced!), and repaired our water heater that had been on the fritz. I highly recommend calling Decker Plumbing FIRST for your plumbing needs. They are quick, courteous, professional and experienced.

Exemplary is the best word to describe Blake, Rick and their colleagues at Excalibur. Knowledgeable, honest, and quick. We had Excalibur come out to install an Aquasana water filter, and they worked with us every step of the way, providing information about our filter and our setup. If you need to know your plumbing issue or problem will be taken care of quickly and correctly the first time, you cannot go wrong calling Excalibur.

I used them twice in the past 7 years. Both were foundation leaks (2 different houses) and they tested it, fixed it with in a few days (3-4 days). They had to come back to confirm if the water is drying up in the next day after cut off a possible leak pipe during testing to locate the leak. The 1st leak was a very slow but constant leak all year round which caused foundation issue (pushing the soil upward in the middle of the foundation), the 2nd was a winter leak (occured only on very cold days). This company do not charge by the hour so they are considering not expensive for this types of plumbing issue. Both times, AAA only tested one manifold and able to find the leak which kept my cost down. Again, the leak both times were under the foundation, so they had to test it by cutting the sheetrock at the manifolds (there are usually 2 manifolds - these are the above-foundation distribution center of all water pipes to all the rooms which need water). They also offer both copper or PVC replacement when come to fixing the leak by running a new pipe through the artic instead of digging the foundation up to find the leak and replace pipe. I give them a thumb-up.

They've continuously delayed our home renovation project this past year. They don't come back and finish the job. The plumbers themselves have been considerate and friendly but when there is a good one, they leave and go to other projects. We've been living without sinks, dishwasher, and showers because they haven't returned to finish the job. Incredible unprofessional and not reliable. So don't hire them for any remodeling or plumbing top out project. It's been a nightmare going through just us and would 0/10 recommend.

We were forced to use these people by Texas farm bureau. They refused to share a copy of their findings. When we were forced to use them to replace a valve in our home they damaged the plumbing system and caused a reduction in pressure of 25 psi. It has been over a month and they have not even attempted to rectify it. They are also causing the possibility of TOXIC mold in our home by not being honest all because Texas Farm Bureau is pulling their strings. As a Master Plumber myself, this is the most unethical company I have ever had the displeasure of dealing with.

This company is GARBAGE lead by a GARBAGE human being.  I wish there were a way to give negative stars.   This is a very long story, but Yelp won't let me post-it in its entirety.   So, short version. They LIED to us, GASLIT us and WILLINGLY AND KNOWINGLY left us without hot water FOR 6 (S I X) months.  I am a disabled Veteran and they found every way possible to to screw us over for 6 months.  Avoid this company LIKE THE PLAGUE!!!  At the end of it all they left me with appliance PTSD, exacerbated back problems, and a burning ulcer.   I spent 4 months being screwed around by them, having them attempt to make us pay  for warranty work that they didn't do, missed a total of 2 weeks of work (over the course of the 6 months) waiting for techs that only called to say that they wouldn't be there 4 times out of that 2 weeks. I'm not perfect, but I DID hold it together & only went off on them 1 time in the first 4 months and only 2 times.  more in the last 2 months.  They sent out techs who ACTUALLY SAID Yeah, they only send us to the difficult customers.  That's a direct quote.  Apparently, I was difficult because I wanted them to do their job & get our hot water back?!?  We spent 6 months schlepping pot after pot of lukewarm water from the kitchen to the bathroom just to take a little wipedown bath.  My child had to go to school feeling nasty more often than not because friends and family can only allow us to bathe at their place so many times.  They made us pay for an electrician to prove that the problem wasn't electrical, only to whine about the fact that it wasn't electrical and I had to miss YET ANOTHER day of work so they could send their own electrician (because they didn't believe the the PHYSICAL PROOF I SENT THEM) Who agreed wholeheartedly with the electrician THEY MADE.ME PAY FOR AND REFUSED TO REIMBURSE FOR).  This jerk is CHEAP!!!  His ridiculous commercials make me physically ill.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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