Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

The whole team was amazing. We had fairly extensive plumbing work that needed to be done and they made everything so easy. They always did exactly what they said they were going to do. Clayton, Josh, Curtis, Victor, and everyone else involved were absolutely great!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason hunter.. any update..?  You and Robert took the $4600 and did not complete the tasks.

Jose was professional and very responsive. He explained our issues and fixed with ease. We were pleased with our service!

It's always a blessing to find a plumber who can tackle the big projects like a new water heater and still have time to come fix our garbage disposal. Grateful to have met Eligio! He helped us with our hot water heater and will be installing a new water softener including two new toilets.

they did a great job finding a part i couldn't find, but the 135.00 service charge caught me by surprise. So i paid 150.00 in total for a 15 dollar part...so make sure you get the free quote first.

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

Decker Plumbing was extremely professional, courteous and timely from the first contact over the phone to the last part of the service call.  Jeff was extremely thorough and thoughtful to the point it felt like he was taking care of his own house.  We were told by another plumber that our water heater would need to be replaced.  Jeff fixed the problem and took the time to explain why the water heater stopped working.  I would highly recommend Decker Plumbing and would use them again for any plumbing-related need.

Thank you Decker Plumbing!! Such a stress related issue taken care of smoothly.

Blake is awesome! super responsive, super professional and very honest. He's been great to help me repair all plumbing on my house, do spot repairs and he's always up front about costs and duration. I love working with this company!

I had a main water line break, outside the house, and it was flowing like crazy.  They not only came out on a Sunday but when they realized had to come back with specialized equipment to detect and repair it, they did so with professionalism and gave me a very fair price for the work.  I highly recommend them based on my experience.

My daughter set up an appointment with these people because their kitchen sink wasn't putting out any hot water.
 He came out and gave her a quote and said he needed to get the parts and would be back the next day to fix it.
 He was there for about 3+ hours (and his boss kept calling him to see what was taking so long) he finally told my daughter he couldn't figure out the problem (again he'd already been there the previous day, supposedly assessed the situation and given her a quote)
 He told her he was sorry that he took so long but he was going to have to charge her for his time anyway, really?
 She agreed, but told him not to take it out till Friday when she got paid, needless to say they took it out immediately, leaving them with pretty much nothing for the rest of the week.
 I apologize for being so long winded but after they charged her almost $300 for not doing a damn thing I just wanted anybody and everybody to know DON'T DO BUSINESS with these thieves.
 Not to mention she pretty much had to take 2 days off work for all this.
 By the way my son in law went down to the Home Depot and bought a new faucet, hoping that would fix it, guess what?
 $125 HOT WATER
 Shouldn't a PROFESSIONAL PLUMBER been able to figure this out?

They charged me $475 to come and fix my leaks, just to tell me that it was my toilet and left it at that.
(You're telling me my water bill is over $700 and it's just a little toilet leak?)

Once i fixed the toilet issue, they told me that if there was any issues, to contact them within 30 days and they would fix it no cost.

But there was no way to know if my water bill was fixed or not because I receive the water bill every 30 days!!

SO. Guess who has fo pay another $475? To recheck? Wow how convenient right?

This is bs. You KNOW what you're doing, and to guarantee for 30 days KNOWING that we can't get our water bill within that time is sketchy.

I was wondering why they only have 1 star on google and called them beforehand. They assured me it was because of fake reviews.
I decided to use them anyways, well, here's a real review.

This company is garbage. I will make sure i leave this review everywhere i can unless i get my money back.

I scheduled a tune up for two of my rental propertie. nothing wrong, just wanted to get preventative maintenance done while they were vacant. bc they were running Elmer's scheduled them 3 weeks out, understandable. Day of, on both properties I got a call they had to be rescheduled for another day, twice. the second reschedule I said don't even bother. that's 4Xs this company couldn't get their schedule together. On time, umm no!

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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