Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

They are amazing. They came out and checked our house for a leak and as it turns out, there was no major leak at all. Just a small issue with the guest bathroom toilet that caused our water bill to rise over the last few months. Another company (Reliant) had come out a few days earlier and told us that there was surely a leak in the slab of our house and they would have to come out and tear through our walls to fix it. Luckily, we decided to get a second opinion and Accurate gave us the information we needed to fix the issue (no tearing down the walls required). AND they were honest, very knowledgeable, and extremely nice and helpful. Thanks Accurate. If you're looking for honesty and reliability, they are your people!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason Hunter @ South By Plumbing A+++++

I had a leak in my water main and spent days trying to even find someone to answer the phone or return my call. I saw Jason at a job he was doing and I spoke with him and told him of my trouble and made an appointment for him to stop by my house and assess the issue. He quoted me a flat rate and I hired him on the stop. He and a helper were here in the morning and dug it out and made the repair in a few hours time. Professional, Prompt, Courteous and Reliable. I found my Plumber!

My landscaper had taken some pressure readings and he had told me that we had low water pressure on our property.  We called Fast Plumbing to come and take some readings and adjust the pressure upwards if necessary.  Initially the person on the phone tried to quote me $350.  When I told them I was going to call some other places, they immediately reduced the price to $125.

Two plumbers arrived pretty quickly.  If nothing else, these guys are fast. I'll give them that.  A minute or two later they informed me that the water pressure was 60, which was normal.  When I walked up to look at his pressure gauge, he quickly disconnected it from the tap before I could get a look at the reading.  I had him reconnect it and magically the pressure was now more like 40.  I had my landscaper measure the pressure at the same spot and my landscaper's reading was even lower.  Of course, the plumber said that the landscaper's tool was broken and the landscaper said the plumber's tool was broken. [Spoiler Alert - I later bought 2 pressure readers on Amazon and both of the brand new gauges matched the landscapers measurements exactly. So this plumber has a faulty gauge]

At this point we told the plumbers that this pressure is too low and we need it to be higher.  He informed us that there were likely other people on the street showering and using the water, and that this was the maximum pressure that we could get from the city.  My landscaper, who has been doing this for years, knew that the plumber was full of BS.  We told him we might as well try to adjust the pressure valve.  It was very clear the plumbers just wanted to just leave with their $150 after about 5 minutes, so they were NOT happy about doing this.

The plumber told me that rotating the valve counter-clockwise is what would increase the pressure.  The landscaper said that the correct direction for increasing pressure is clockwise.  The plumber turned it counter-clockwise and the pressure dropped down to 30.  He again made up some excuse about the city not supplying high pressure to this area.

The entire time, they were rude, angered easily, and were just plain wrong about everything they said.  By the time they left, we had far LESS pressure than we had originally.  So we literally paid money to have two guys from Fast Plumbing tell us falsehoods with bad attitudes.

We ended up hiring another plumber who easily increased the pressure for us.  The pressure from the city was about 80, so there was more than enough pressure available.

If you're looking for plumbers who arrive FAST and are utterly incompetent, then Fast Plumbers is for you!

Great service and prompt response time. We thought we had an issue with our outdoor faucet. Stellar Plumbing came out promptly, accessed the situation, and did not upsell us.

Just a quick note about my most recent experience with Greenwave Plumbing. We had a faulty meter that was leaking gas outside my house, and after Texas Gas Service shut off the gas, they said they wouldn't be able to install a new meter until we had a plumber identify a nearby pipe. We called a number of plumbers to see if someone could take a look at it, and within minutes Taylor contacted me to check if any plumbers were in the vicinity. Less than 10 minutes later, Will showed up at my house and he was able to figure out that the pipe was not being used and put a cap on it. All told, this took a few minutes, although Will was thorough, and when he finished he told me there was no charge because it was such a simple operation. I'm impressed by how he and the company look out for their customers.

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

The staff made sure to get us in the next day. It was really easy to schedule an appointment and it was even easier to get a quote after sending in some photos. Our garbage disposal works great now. Highly recommend these plumbers.

Three stars as they were courteous & punctual.
Dealing with plumbing companies in Austin area is like dealing with doctors or celebrities. They dictate the time, price, there are no guarantees, and you still pay them $300/hour.
Like many other plumbing companies, even Excalibur didn't want to spend any time repairing or diagnosing. They come out and simply start offering you replacement options. It is the standard formula, even if a small part is malfunctioning, why spend time in opening, diagnosing & repairing when you can make thousands easily in 1-2 hrs and just replacing it.
Free estimates are a hoax, when they come out - they simply offered me a replacement price, and when I asked about the issue, they said they will charge $99 to open and diagnose. Eventually, they give you such a high price point for repair that replacement just seems the only option.
I asked them what the issue is - NO ANSWER besides, its old and needs to be replaced. I got their free estimate to replace the water heater which was $1300+. I insisted on repair as I do not like throwing away repairable appliances into landfills and destroy our environment, they said they will replace the parts but there will be NO GUARANTEES. They offered no expertise and couldnt even guess the issue or if the part replacement would work. Moreover, without diagnosing - they fed misinformation to my tenant that the water heater needed to be replaced, setting wrong expectations.
I checked and water heaters I needed, and were available for as low as $500 online. So in any case, they are making over $300/hr on installation - not to mention the brands they install are low-end at best.
My advice to consumers -
- Always ask to diagnose and repair first, don't fall into the replacement trap
- Check new appliance prices online, before committing
- Ask for labor only, installation only rates
- See if a handyman can do it for you, you dont need a master plumber for all jobs
- Ask for which brand and capacity they will install for you and make informed decision.

I continue to call AAA Auger because they never disappoint me. Oscar and Junior were no exception. They were very professional when they re-plumbed my entire house after a slab leak. I appreciate that Oscar and Junior gave me enough valuable input to make my decision to go ahead and re-plumb. Work was done on time and at a fair price. I have to say that I have been calling AAA Auger over the past 3 years for various jobs, big and small, and every plumber has been intelligent and respectful.

My daughter set up an appointment with these people because their kitchen sink wasn't putting out any hot water.
 He came out and gave her a quote and said he needed to get the parts and would be back the next day to fix it.
 He was there for about 3+ hours (and his boss kept calling him to see what was taking so long) he finally told my daughter he couldn't figure out the problem (again he'd already been there the previous day, supposedly assessed the situation and given her a quote)
 He told her he was sorry that he took so long but he was going to have to charge her for his time anyway, really?
 She agreed, but told him not to take it out till Friday when she got paid, needless to say they took it out immediately, leaving them with pretty much nothing for the rest of the week.
 I apologize for being so long winded but after they charged her almost $300 for not doing a damn thing I just wanted anybody and everybody to know DON'T DO BUSINESS with these thieves.
 Not to mention she pretty much had to take 2 days off work for all this.
 By the way my son in law went down to the Home Depot and bought a new faucet, hoping that would fix it, guess what?
 $125 HOT WATER
 Shouldn't a PROFESSIONAL PLUMBER been able to figure this out?

Fabulous service.
On time and very professional.
Worked very hard to uncover my underlying issue.
Will definitely use again

I have been trying to get a quote for over a week now with no success. I had Elmer's out to inspect our ac, ducts and attic area. They came highly recommended by a family member and I was ready to give them my business. They came out and after going over what they found with my husband and I, my husband stated he had to jump on a call for work. The gentlemen said he'd want to set up another time to come back and discuss the options with both of us. My husband stated to simply give me the information and I would relay the details to him. For some reason the gentlemen insisted he come back and we set up ANOTHER time to come back. I simply did this to appease him. It is very hard to schedule something that works for both of us. And I have just as much pull in making the decisions regarding financial decisions for the home. I have called 5 times telling them to simply send me a quote for the middle of the line option, each time they state they will send me a quote. No quote yet and will definitely not be doing any business with them. Very disappointed that they are holding a quote hostage simply for the opportunity to upsell me.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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