Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

I researched and received bids from 5 different companies in the area before choosing Accurate Leak and Line for a HUGE repair on my home. They far exceeded my expectations in repairing/replacing our pipes! Here's why: 1) Professionalism: Clayton, Josh and the entire crew went out of their way to provide an analysis & quote that was reflective of the quality we wanted. They were consistent throughout the entire process from start to finish. They are also tech savvy- this is big in my book! Who has time for inefficient practices and too much paper. 2) Cost: The quote was provided quickly and reflected the quality of service. It was well within a comparable range to other bids but with a more detailed, 'accurate' approach.                     3) Communication: This is a huge strength for Accurate Plumbing! When you are under pressure to fix a messy problem in order to sell your house quickly there is no time for poor communication. The team at Accurate was masterful at providing information I needed to pass along to my buyer and answered my questions in a way that made me feel respected and valued as a customer. 4) Quality: The city inspector reported that this was clearly one of the BEST systems he had approved in Austin!
Overall, Accurate Leak and Line helped me find a solid solution to what was at first a big nightmare of a problem. By the way- I write about 2 reviews a year (I'm a busy parent), so yeah...that's how good they are and they deserve it.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason hunter.. any update..?  You and Robert took the $4600 and did not complete the tasks.

Sent them a message at 5:00 on Saturday evening . They came out and had a toilet pulled and resealed by 7:00. I'm impressed.

The company responded quickly to my call with a quote and the service was scheduled and completed in a quick and very efficient manner. The service technician/plumber (Abel) was professional and did the job in record time. I was very pleased with the service and best of all, they had the lowest price of all the plumbing services I contacted.

Eddie did a wonderful job of explaining to us what the issues were and the options we had to fix them.  He answered all of our questions and did not give us the run around.  The service was fast, friendly, and cost effective.  If you need plumbing work done Eddie and the guys are your men!

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Wow! These guys are incredibly fast at what they do! Usually the process of fixing one's home is exhausting and overwhelming, however with the kind staff and GREAT customer service I was able to get an appointment same day to fix my water heater. Chris came out and helped fix the control valve on the water heater after he presented me with multiple options of how to continue. He helped me weigh out the pros and cons of just buying a new one versus just fixing the part. I did not feel taken advantage of at all (as I usually do when it comes to home/auto repairs). Between the customer service, the promptness, and the price-- you can say that I am satisfied. Definitely would go back to these guys for all of my future household problems!

We had a leak under the kitchen sink and a wobbly faucet.  You never know who to trust. After searching many plumbing company reviews, we chose Excalibur Plumbing. So glad we did!!  From setting up the appointment (Brice was friendly and listened to our issues) to the actual service call.  Eddie Guerrero was experienced, knowledgeable and very nice. Issues were addressed timely and price in line.  We have finally found a trustworthy and honest plumbing company. Thank you Excalibur Plumbing and Eddie, who I will always request in the future.

Excellent service first I was told that my Service agent would be here after 2pm . I needed the service ASAP. Didn't know how bad the problems were with the clogged pipes. 30 mins went by and I got a call said they could send a service agent in an hour 1/2. I said ok . With in 30 of that a Service Agent was at my front door already working on the problem outside .. I agreed to the price and work to be done . FAST AND NO HASSLE OBLIGATIONS! I will keep using AAAauger plumbing!!! Will recommend them to friends and family! ASK FOR DANIEL B 265 !!! THANKS AGAIN!!!!

Outstanding service, got my gas dryer safe and installed. Brought the gas connection up to code and replaced the leaking valves on the washer supply lines. All in less than 2 hours. My go-to guys

So, I consider this a work in progress.
I've been getting intermittently high water bills, so I called my go to plumber (Anchor Plumbing in San Antonio) for help. Their plumber tried some tried and true methods, and finally told me to contact ALD, as they would most likely find the leak much faster than he could.
When ALD showed up, they did their various tests, and told me my system isn't leaking. Their pressure tests showed no leaks in my irrigation system or inside my house. So they kept troubleshooting, and eventually discovered that the expansion tank for my water heater was intermittently indicating water was being pulled in then pushed out about .4 gallons per hour, repeating several times every five minutes. But, the SAWS meters only register water coming into the house, so when the expansion tank pushed the water out, the action didn't register--I was charged for water that I didn't use!
I'm having the expansion tank removed tomorrow, and will hopefully remove the Work in progress notice next month.
I was impressed. They spent much more than the hour I was told was included in the base price, and after determining my system wasn't leaking, they stayed until they found what appears to be a very logical solution to my problem. Consider me a fan!

Still waiting for a call back from a Service Manager and General Manager for an in warranty repair. After they made the sale of a new unit now they don't want to do the repairs. We have been without AC for 9 days now as we are ignored and calls are not returned. We are told the service manager will call within 2 hours and here we are another week and no response at all! Horrible customer service, BBB Suspended this companies account, that should tell you all you need to know. I am extremely disappointed in how unprofessional this company is run. On time Elmer's is a joke. Still waiting for our AC unit to be repaired we bought it only 2 years ago and the coils are leaking and we get no response at all from the company.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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