Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

I had to get original cast iron plumbing (1950s) removed and replaced under a slab foundation. This involved excavating, removing cast iron, installing PVC, and refilling. Accurate Leak & Line provided the most competitive quote and completed the job ahead of schedule. They were very efficient and communicated status throughout the job. They always left me with a high level of confidence. I highly recommend them.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

We needed a new water heater installed. We did some research and decided to go go with Fast Plumbing. The service guys, Eric and Juan were prompt, courteous and professional! The installation was very smooth and quick. We are thrilled to have hot water again. We will definitely use Fast Plumbing for any future needs!
Thanks again!

Our kitchen and garage sinks clogged yesterday afternoon.  I texted Stellar Plumbing immediately and was told they could definitely take care of the problem and to call in the morning.  I did and less than an hour after my call I had someone here to take care of the problem. They were professional, kind, and fast.  I felt comfortable having them in my home.  Pricing was VERY reasonable and work was completed perfectly.  I would highly recommend!

Just a quick note about my most recent experience with Greenwave Plumbing. We had a faulty meter that was leaking gas outside my house, and after Texas Gas Service shut off the gas, they said they wouldn't be able to install a new meter until we had a plumber identify a nearby pipe. We called a number of plumbers to see if someone could take a look at it, and within minutes Taylor contacted me to check if any plumbers were in the vicinity. Less than 10 minutes later, Will showed up at my house and he was able to figure out that the pipe was not being used and put a cap on it. All told, this took a few minutes, although Will was thorough, and when he finished he told me there was no charge because it was such a simple operation. I'm impressed by how he and the company look out for their customers.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Over the weekend our 50 gallon water heater sprung a leak.  We did not want to pay overtime or emergency prices from a plumber so we waited until Monday to contact a plumber.  I called the plumber I typically use but they said they only way they could come out before Thursday was to pay the emergency rate.  I called a couple of other plumbers from Yelp and got similar options.  This was until I called Decker Plumbing.

Within a few hours of my call Charlie came out and looked at my hot water heater and confirmed that it needed to be replaced.  This is when we started talking about installing a tankless water heater.  I had been thinking about it but was skeptical.  I did originally want to put either a larger hot water heater or a more expensive, higher efficiency tank.  Charlie then reached out to the owner Mac who is a tankless water heater expert and he was able to come to the house as well and review the options with me.  Mac upon reviewing our hot water needs and the layout of my home was able to give me an estimate for a tankless water heater that would allow for 2 showers and a load of laundry to run simultaneously.  At this point I was sold on going with the tankless option.

The very next day Mac worked tirelessly for almost 7 hours straight to install the unit and we could not be happier.  He cleaned up his work and left no mess and did a great job.  Charlie came back and helped to remove my old hot water heater and they worked to ensure no mess would be left on my carpet as they did so.
The overall price of the unit and installation was certainly higher than just putting another 50 gallon hot water heater but the connivence of never running out of hot water coupled with the energy savings makes it worth it in the long run.  Additionally I had just replaced a cracked expansion tank with another plumber on the Friday prior to all of this and an expansion tank is not needed with a tankless system.  Upon hearing that Mac offered to take the cost I spent on that replacement off my total bill which was very appreciated and unexpected.

The total experience was excellent, from the initial phone call, to the calls & emails telling me when people were coming and to the actual work itself.   I highly recommend this plumber and the tankless option.

Put in two hot water heaters last year. had leak on Saturday morning, I called them and was told someone would be here on Monday! Not good. Meanwhile, my room  is filling up with water!

Terrible , horrible customer service or total lack of the same.  I have used these folks before and always found them expensive but this time around all I was looking for was a quote for services required.
First available Quote service was 3 days after my call. On the day of the service , I was called and told at 11 am that no plumber was available immediately and I would be posted. Same story line at 3 pm - having my whole day wasted - I rescheduled that service call for today Sunday and was told it would be around 1 pm. Its 3.38 pm and not a word, not a call !!
My sincere advise - for all those looking to get service - avoid these folks with a 10 foot barge pole and run !!

Used Just Us plumbing to replace and install a new water softener (I purchased a Rheem unit)

I personally called and received prices from six different businesses;
Just Us Plumbing was the most reasonable....by over $300!!

Plumbing specialist Eric Barney was on time, took time to explain all aspects of the job, and installed the new unit in less than an hour!

I commend Eric for great service, and I highly recommend Just Us Plumbing if you need to replace a water softener.

I hired ALD for $575 to find a leak in my yard that was leaking 2 gallons an hour. They detected it under my driveway and so I had a company come in and give me a $ignificant driveway tear up quote. Thankfully I couldn't get the driveway work scheduled until next month and this past weekend the ACTUAL location broke 30 feet away from the blue mark they made in my driveway. It was NOT UNDER MY DRIVEWAY. I now have no leak and the problem is solved after a $700 emergency Saturday night repair. I have called ALD and informed them that I was unhappy with what has transpired.  On the call I asked to speak to the owner and I told them I was going to report my experience here. The receptionist was not concerned but did tell me someone would call me. I will report back if I am contacted.

Rodney and Allen came out to my home to replace the pluming in the back of 2 toilets. They were extremally friendly, professional, and quick! I would highly recommend these 2 for whatever plumbing needs you are having.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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