Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

I couldn't be more impressed with Accurate Leak & Line.  We just bough the house and a month later, discover our sewage line was cracked and it was disconnected under the foundation.  We had sewage just running underneath the foundation.  It was terrible.  Accurate Leak and Line did a phenomenal job and were extremely professional through the entire process.  You could tell they've done many sewage line replacements in the past and it's they're bread and butter.  I talked to many companies and I wouldn't recommend anyone else but them.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Loved working with South by Plumbing! He was very efficient in getting to us and explained everything that was going on and what he was doing to fix it. I appreciated that since a lot of times people just say this is what it's going to cost and don't explain anything. If you're looking for a reputable plumber in Austin, TX definitely reach out to these guys!!

Charged me double the quoted price for diagnosis of the problem, gave incorrect information, & offered a solution that will not work for my needs. I do not suggest this company.

Great service and prompt response time. We thought we had an issue with our outdoor faucet. Stellar Plumbing came out promptly, accessed the situation, and did not upsell us.

they did a great job finding a part i couldn't find, but the 135.00 service charge caught me by surprise. So i paid 150.00 in total for a 15 dollar part...so make sure you get the free quote first.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Jeff was EXTREMELY personable and knowledgable. We needed to replace our bathroom faucet and we added water softeners to our showers. He even fixed our dripping kitchen sink at no extra cost. He was very professional and took the time to explain everything to me. We will definitely be using this company again as well as referring him to others!

Let me put the bottom line first: Excalibur scheduled me in quickly, Thomas fixed the problems in a very timely manner, and I got a better discount.  This is why I keep using this company - they're good!

Of course it always happens when you're getting ready for work.  My shower stopped draining, AND the toilet started leaking at the base, so something was going on.  

I've been using Excalibur for several years, and have a deal in place from Angie's List, so I called Excalibur and was given a time frame between 11 and 1.  About 9:30 I called back to see if anyone could come out sooner and they bumped me up to between 10 and noon.

Thomas got to the house, took a look and listened to what had happened.  He set up a machine outside to go through and chew up whatever was causing the clog.  It took him about 20 minutes and everything was cleared out.  He tested all the drains and they were draining fine.  

In addition to getting the job done quick and right, Thomas also gave me a better discount than the one I had with Angie's List.

We have used AAA Auger several times and we always ask for Brian Higgins. He is customer service orientated and always does an excellent job. AAA gets to you quickly too!

My daughter set up an appointment with these people because their kitchen sink wasn't putting out any hot water.
 He came out and gave her a quote and said he needed to get the parts and would be back the next day to fix it.
 He was there for about 3+ hours (and his boss kept calling him to see what was taking so long) he finally told my daughter he couldn't figure out the problem (again he'd already been there the previous day, supposedly assessed the situation and given her a quote)
 He told her he was sorry that he took so long but he was going to have to charge her for his time anyway, really?
 She agreed, but told him not to take it out till Friday when she got paid, needless to say they took it out immediately, leaving them with pretty much nothing for the rest of the week.
 I apologize for being so long winded but after they charged her almost $300 for not doing a damn thing I just wanted anybody and everybody to know DON'T DO BUSINESS with these thieves.
 Not to mention she pretty much had to take 2 days off work for all this.
 By the way my son in law went down to the Home Depot and bought a new faucet, hoping that would fix it, guess what?
 $125 HOT WATER
 Shouldn't a PROFESSIONAL PLUMBER been able to figure this out?

I was very impressed with the technician, Tommy.  He knew what he was doing. He was quite detail oriented, knew how to use all the high-tech equipment and a very nice young man. He patiently answered all my questions.
I was quoted a price when I scheduled my appointment and that is exactly what I was charged!
I'm hoping I don't have another leak in my pool, but, if I do, I will not hesitate to use American Leak Detection again.

Do not use them. I have a brand new system from them and have had numerous visits to fix within the first two years. I always tell  them what is wrong and they give me an excuse, and then after the 2nd or 3rd visit about the problem, they figure it out. All while the cost of visits are being charged to you. I make an appointment and they don't show up. Forget these guys.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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