Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

Recommend  them highly!!  Came out and checked for a leak in the line.  Found it quickly - very courteous and professional.  great experience  with representative!!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

Fast Plumbing came in to unclog a toilet. They were able to work me in right away.
They called before they came and they came during the window of time provided me.
They did a good job and I work recommend them.

Water heater went out this week. I called Eligio, and he was showed up the next day with the correct parts to get it going again. He was fast, fair and honest, and didn't try to add any unnecessary repairs. I would definitely call him agin for any plumbing issues!

We recently had a water leak from a pipe inside a wall behind our bathroom.  Based on a recommendation from a neighborhood site, we called Mike Thigpen with Greenwave Plumbing.  Mike returned our call very quickly.  After explaining the situation and that we were having issues turning off the water from the meter, Mike quickly responded while he was on his way to another job nearby.  He turned off the water to the house and made arrangements to return following his next job but he wasn't sure how long that job would take.  However, he promised to call and let us know as soon as he could determine how long the other job would take.  Within 30 minutes Mike called us back and scheduled for a couple of hours later.  Mike returned as promised and quickly diagnosed the location and cause of the leak, fixed it with minimal impact to the existing sheet rock, and got us in touch with a water remediation company that could actually respond that night despite the significant demand on those businesses in the wake of the Texas floods.  All of this for a very reasonable price.

I can't say enough about Mike and Greenwave Plumbing.  In what was an emergency to us, Mike came through.  Additionally, he was very respectful of our house and being very clean and efficient.  He also happened to know a co-worker of mine that he used to live next door to and asked me to say hello to them.  

While the job itself wasn't rocket surgery for a good plumber, Mike's courtesy and promptness will have us coming back with any plumbing needs long into the future.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

My roommates and I came home from happy hour, only to discover a leak in our bathtub. What began as a minor trickle from the faucet soon took a turn for the worse. Water seemed to be flowing from behind the tub wall. After some frantic googling of how to stop tub leak help and darting around our very creepy shed, I shut off the main water supply to the house and called our regular plumber.

Unfortunately, they were not available. Nor were the next two that I called and left messages for. Although I found many tips online for DIY plumbing, I didn't trust myself to not destroy everything accidentally, and I was beginning to feel anxious about leaving it overnight.

My next call was to Decker Plumbing where I spoke to Mac.  He was very warm and professional. He let me know that there is no extra charge with after-hours calls, which I was thankful for since that's not always the case.  He told me that Charles, the technician, would be arriving between 8-9PM and would give me a call when he was en route, which he did about half an hour til 8. I was super appreciative of their promptness all around.

Charles arrived, extremely pleasant and knowledgeable. He was here a little less than an hour and determined that we needed a valve and faucet replacement, but he could stop the leak for the time being and provide us with a patch-up so we could at least turn the water main back on (yay for running water!).  I was impressed by the efficiency and reassured by his support in this situation. We will go faucet shopping this weekend and make an appointment to have them come out and give us a more long-term fix.  Great service - we'll definitely go with them again in the future!

I've used Excalibur three times and am always impressed by their customer service and work. They are a great  local company that I can depend on.

This is a really decent plumbing company. Several years ago they showed up on a Saturday afternoon and fixed a slab leak that took two guys all of that day and a good part of Sunday to fix.

A couple of years ago they replaced my hot water heater the day I discovered it was broken (which happened to be the day our new washer and dryer were delivered).

This Sunday I came home to a clogged the sink by from too much down the garbage disposal with not enough water. I tried plunging and then poured in a good bit of Drano. Couldn't budge the plugged sinks.

This excellent company doesn't charge extra for weekends. I called and they said they'd call me as soon as one of their people got done with the call they were on. A little while later I noticed (after I had my wife take all the stuff from under the sink) that the drain had cleared completely by itself (with the help of the Drano). After running enough water to make sure the drain was completely cleared, I called. As I started to explain that I didn't need them, the doorbell rang. It was their technician. I told him I thought they were going to call first and that I didn't need him. He smiled and said great. I said there's no charge is there?. He smiled again and said One hundred dollars but laughed and said no, have a nice day with a big smile.

Great company that practices excellent customer service.

Beware, this company lied and stole my money, they did not complete the work but still billed me for it!

I paid Just Us to replace a back flow valve on my pool and two brass valves on my tankless hot water heater but they stole my money and did not complete the work.

They quoted me around $700 to replace the brass valves or $100 if they could just replace the rubber inserts. They replaced the rubber inserts, did not replace the valves, then charged me the full price of replacing the valves.

When I talked to them they lied and said they did, but the old valves were still there... new valves were not installed.

I called several times and was told over and over that the owner would call me but they never did.

When I disputed the charges they lied to the credit card company and said all work was done. Now I have to go through the hassle of taking them to court.

Stay away from this company!

Absolutely the best experience I could have hoped for.  Noel, the technician that came out, quickly found the source of the leak.  Then, he went well beyond the scope of his job expectations in explaining exactly how to rectify the issue so we understood what to look for when the licensed contract plumber conducted the repairs.  He even got his hands dirty... something that goes well beyond what American Leak Detection is supposed to do when only trying to FIND the leak.  Extreme professionalism, immense knowledge, fast detection, and absolute care for the customer.  I would use these guys again in a heartbeat, and I would highly recommend them to anyone who wants the best for the job.

A story regarding a simple water leak in the kitchen.  Water bubbled up in area in front of the sink and dishwasher.  Elmer sent a plumber who rang the doorbell, listened to my description of water on the floor, then retreated to his truck for a phone consultation with his boss. He returned to my porch and quoted a price near $900 to continue with leak detection services. I declined his offer and called Elmers. The service manager said the price was justified because the leak could be caused by a cold water pipe, or a hot water pipe, or caused by a leak in the concrete foundation. True enough. But it could have been caused by tunneling burglars or an earthquake, but it wasn't. I said I didn't think I should have to pay the $59 service fee, since the plumber never entered the kitchen to take a look at the wet floor. The manager explained that the service fee was for showing up, but looking at the kitchen was leak detection and he wouldn't do that until I agreed to the nearly $1000 starting charge. I protested, pointing out that the only property of mine touched by his employee was my doorbell and my credit card. Anyway, my wife wiggled the dishwasher out and we saw a corroded copper pipe spraying a nice little stream. Eventually cost about $185 to have repaired.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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