Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

I contacted Accurate Leak & Line to assess a rental property with escalating water bills.  Although the home is pier and beam, the access point is tiny and has some elements of a slab.  I received confirmation of my appointment within a few hours and they were able to work with my schedule since the need was not urgent.  On appointment day, they were on-time and provided a thorough review of the entire plumbing system.  I was prepared for a huge repair in the thousands, but ultimately learned there were no active leaks and that while it might be nice to upgrade one old section of cast iron plumbing, the system is functioning as it should.  An honest plumber?  That's worth a mention!  I would have probably given 5 stars if I had actually had any work done, but they still deserve high praise for prompt, professional service and the highest praise of all for honesty!  Three cheers!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

We've had a ton of issues with our instant hot water system, and had several local companies like Radiant come out to fix it.  Every time we're out a few grand and 12-24 months later, another leak.

Eric and Jose from Fast Plumbing went above and beyond to fix things on a couple of separate visits, were super friendly and trustworthy, charged us reasonably--we'd definitely have them on speed dial for the next time!

Back in August, 2016, Eligio installed water softner system and his employee took care of installing 3 bath faucets and a kitchen faucet. His prices are very competitive and service is excellent. Recently, I had to contact Eligio to look at the kitchen faucet that was installed by his staff which became very loose and he took care of the issue as it's within the one year warranty. I really wish it was done right at the first place but work is done by a human and since its impossible to be error-free so no big deal there. We will use his services again if needed.

I can't say enough good things about Greenwave! They do quality, reliable work; they respond quickly; they're personable and clear about the work they're doing; and their prices are reasonable! Highly, highly recommend them. They'll be doing all my plumbing work from now on!

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

I can't express this enough when I say I felt compelled to write a review for Decker Plumbing, especially regarding Jeff. He is so easy to work with and communicated with us the entire time. He made the dreaded process of getting a new water heater a piece of cake!

Before getting the water heater installed, he meticulously took down ALL of our information so we could get the perfect water heater that would fit EXACTLY in the small space we needed.

The install went so smoothly. It is literally the PERFECT fit and it was amazing to see that he was able to get the water heater placed so easily, without any issues.

Jeff made SURE we were happy, that our hot water was working correctly, and that everything was back to normal. He was never rushed and really took the time to make sure everything was done the right way.

Whatever Decker Plumbing has been doing they need to keep doing because they did a PHENOMENAL job and we are more than happy with their service! Thank you Decker Plumbing and mostly Jeff!

Very knowledgeable quick to respond.  Quick repair and quote for preventative maintenance work to stem off future problems.  I would use them again for Harmony Point Memory Care.

The gentleman that showed up to service our water heater were extremely friendly and they are flexible with scheduling however this is the second time I have dealt with Andrea in the office. Both times she was extremely rude and unprofessional. She actually said I don't think you heard me and repeated herself rudely when I heard her perfectly fine lol, she was not hearing what I was saying. I reported it to my property management company as well since they seem to use AAA frequently.

My daughter set up an appointment with these people because their kitchen sink wasn't putting out any hot water.
 He came out and gave her a quote and said he needed to get the parts and would be back the next day to fix it.
 He was there for about 3+ hours (and his boss kept calling him to see what was taking so long) he finally told my daughter he couldn't figure out the problem (again he'd already been there the previous day, supposedly assessed the situation and given her a quote)
 He told her he was sorry that he took so long but he was going to have to charge her for his time anyway, really?
 She agreed, but told him not to take it out till Friday when she got paid, needless to say they took it out immediately, leaving them with pretty much nothing for the rest of the week.
 I apologize for being so long winded but after they charged her almost $300 for not doing a damn thing I just wanted anybody and everybody to know DON'T DO BUSINESS with these thieves.
 Not to mention she pretty much had to take 2 days off work for all this.
 By the way my son in law went down to the Home Depot and bought a new faucet, hoping that would fix it, guess what?
 $125 HOT WATER
 Shouldn't a PROFESSIONAL PLUMBER been able to figure this out?

I recently bought a home with a pool...turns out I bought hidden pool problems as well.
Serious pool problems.
Let's start with spa drainage pipes filled with concrete, which was most likely the result of a water leak....somewhere....
I have a vast amount of slate and brick work surrounding my pool, including brick walls and lots of trees...which means lots of roots!
I inquired with trusted pool and home contractors for discovery and repair work and the referrals were all the same - Call American Leak Detection.
So that is exactly what I did.
Mary Ann Douglass answered my call and she raised the bar on personal service.  In a timely and professional manner, Robert Douglass, kind of a no nonsense cowboy and his crew, used state of the art technology to identify what, where and how to make all this mess right.
And that they did!
All on a very reasonable timeline and price these experts resolved my pool and leak problems, while protecting the expensive and extensive slate, brick work and landscaping.
Then, to top it off, they slapped a serious guarantee on their work!
The caliber of performance by American Leak Detection was exemplary!
A truly exceptional company!
Thank you!
Dr. C. B.

Still waiting for a call back from a Service Manager and General Manager for an in warranty repair. After they made the sale of a new unit now they don't want to do the repairs. We have been without AC for 9 days now as we are ignored and calls are not returned. We are told the service manager will call within 2 hours and here we are another week and no response at all! Horrible customer service, BBB Suspended this companies account, that should tell you all you need to know. I am extremely disappointed in how unprofessional this company is run. On time Elmer's is a joke. Still waiting for our AC unit to be repaired we bought it only 2 years ago and the coils are leaking and we get no response at all from the company.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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