Best Businesses in Austin, TX

I am so happy to have found West Austin Handyman to tackle our to do list. I appreciated the responsive communication, professionalism, and really quality work for a fair fee. Excited to check off next project.

We had a major issue and needed some serious help. Our house is old and we had a cast iron issue. This company was great! Patrick was our main person on site and he made the job more understandable and was very nice and professional. It's pretty rough place to be in to have a tunnel dug under your home and have ALL the old cast iron taken out and new pipes put in. I was shocked how fast they were! Guessing bc of the size of this company and how many times they have done this makes it as easy as just another day.
Definitely not a cheap venture but again, these guys made it as painless as they could. I would highly recommend them and would use them again in the future if we ever needed a big job done like this again.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason hunter.. any update..?  You and Robert took the $4600 and did not complete the tasks.

Fast Plumbing was Fast, professional, clean, could not have asked for a better fix for our plumbing needs. Eric and Sparky were the best! We had another company out the day prior who barely looked at our pump before telling us it required some crazy massive expensive fix. Eric and Sparkly were quick to be hands on, walked us through the potential issues and solutions and fixed everything in an hour with such a positive and knowledgeable attitude. We will only be using Fast Plumbing for maintenance and any other needs from now on.

We had Eligio out in February to replace an outdoor spigot that was leaking. The builder had installed it so that there was no easy access -- the wall had to be opened up. Eligio replaced it in a shorter time than planned and very much under our expected budget. He is thorough and a great guy to work with. We wouldn't hesitate to call him again.

I don't know anything about plumbing but my water bill was $ 230 which led to the discovery of a water pipe leak in my front yard. I called Greenwave Plumbing who assessed the problem and worked really hard into the night in really cold conditions until it was fixed. They charged $ 350 which I think is dirt cheap. I thought it would cost up to twice that amount. Anyway, I am really happy with the service and will use them again in the future.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Over the weekend our 50 gallon water heater sprung a leak.  We did not want to pay overtime or emergency prices from a plumber so we waited until Monday to contact a plumber.  I called the plumber I typically use but they said they only way they could come out before Thursday was to pay the emergency rate.  I called a couple of other plumbers from Yelp and got similar options.  This was until I called Decker Plumbing.

Within a few hours of my call Charlie came out and looked at my hot water heater and confirmed that it needed to be replaced.  This is when we started talking about installing a tankless water heater.  I had been thinking about it but was skeptical.  I did originally want to put either a larger hot water heater or a more expensive, higher efficiency tank.  Charlie then reached out to the owner Mac who is a tankless water heater expert and he was able to come to the house as well and review the options with me.  Mac upon reviewing our hot water needs and the layout of my home was able to give me an estimate for a tankless water heater that would allow for 2 showers and a load of laundry to run simultaneously.  At this point I was sold on going with the tankless option.

The very next day Mac worked tirelessly for almost 7 hours straight to install the unit and we could not be happier.  He cleaned up his work and left no mess and did a great job.  Charlie came back and helped to remove my old hot water heater and they worked to ensure no mess would be left on my carpet as they did so.
The overall price of the unit and installation was certainly higher than just putting another 50 gallon hot water heater but the connivence of never running out of hot water coupled with the energy savings makes it worth it in the long run.  Additionally I had just replaced a cracked expansion tank with another plumber on the Friday prior to all of this and an expansion tank is not needed with a tankless system.  Upon hearing that Mac offered to take the cost I spent on that replacement off my total bill which was very appreciated and unexpected.

The total experience was excellent, from the initial phone call, to the calls & emails telling me when people were coming and to the actual work itself.   I highly recommend this plumber and the tankless option.

They needed to disconnect my water softener and see what was clogging up the cold water in the kitchen sink.  He had it fixed quickly and have had no problems. I really appreciated talking to someone who knew plumbing when I called to schedule the visit.

Don't use these people. They will try to scam you out of all the money they can. Lie to you about receiving payments. Blame you for anything they can, and threaten to put a lean on your house. They are overpriced and horrible people. Avoid at all costs.

Dwayne and JustUs is great. Had an old kitchen faucet that needed replaced and he came the day after I called him to replace and install it. He quoted me a flat rate over the phone which was nice, and even though the faucet was completely rusted in and took a lot more effort to take out than what is probably typical, he still only charged me the flat rate he quoted me. I ended up having him install a new water softer system the same week.  Price he charged for the softener and installation was very affordable for the quality of system put in and he even did it on a Saturday so I wouldn't have to miss any work. I won't hesitate to recommend JustUs to friends, family, and coworkers in the future and plan on using them for all of my plumbing needs from here on out.

Save your money and find a good plumber! We paid $575 to have American Leak Detection come out and locate a leak. They advertise that they can pinpoint the leak so we thought that would be helpful in fixing a leak that we knew we had but couldn't locate the exact location. The technician came out and ran a bunch of tests on all of our plumbing fixtures and said we would get a full report the next day along with a bid for repair. He was very courteous and professional. I had to call the office twice and finally got the report a week later. It was very vague, did NOT pinpoint the leak and did not include a bid for repair. So basically we paid them $575 to tell us that we had a leak in the same area we thought we did. Not great. Found a plumber that spent two days actually pinpointing the leak and fixing it. So like I said before, just start with a good, reliable plumber and you'll save some money.

2 Stars for showing up at the time they said between 9:30-10am. Polite and then the rudeness starts when I'm told I need a new unite outside right away without even doing any kind of testing. I asked just to check unit and what it may need just to get it to run. He did check the system and still tells me I need a completely new system. Ok how much? Boom estimate was at $9000.00. Or out of three options which were still in the thousands lowest was 4-5 thousand. I declined the offers. Says I can finance it. I'm game lets see what banks they use well not very good ones Ally and goodleap. Ally is ok I guess but Goodleap is terrible they are involved with companies that declared bankruptcy and are being sued. My credit isn't bad just thin cause of recent truck purchase and new line of credit plus hard pulls. So I get declined from both. My wife did hers she has no credit, right away approved for 25k from Goodleap the 9,000 we need would be over $280 a month for 16 years! Someone with no credit should not be given that much. We declined as well of course. After that he asks well how much do you have in savings? What the ever lasting hell? Who asks that from people you don't know? He then talks to a manager who doesn't get why I don't take the loan. Who would if you knew financial stuff like this. When no deal was made he became offended and just took off saying very child like remarks like oh you know everything about credit and finance while guy(Lorenzo) is on the phone and you gonna let your wife suffer the heat? And the best remark when he was leaving I work to hard to live in heat! He left so quick he forgot his tool bag I had to call the company and let them know. He came back for the bag. Be very careful with the financing with them. Found another company and they gave a much lower estimate with in house financing at low low apr with well know bank. Shop around folks.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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