Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

We recently had an unfortunate plumbing event in our house. Friends recommended Accurate Leak & Line and we are so glad that they did. Four gentlemen were at our home today, Pat, Sam, Curtis and Mike. They were all very professional, courteous and personable. They took the time to show us everything that they were doing before they did it and made sure we understood all of our options. I would not hesitate to recommend them to anyone who needs plumbing work done. Special shout out to Pat who made certain everything looked great and was all cleaned up before he left!

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Jason Hunter @ South By Plumbing A+++++

I had a leak in my water main and spent days trying to even find someone to answer the phone or return my call. I saw Jason at a job he was doing and I spoke with him and told him of my trouble and made an appointment for him to stop by my house and assess the issue. He quoted me a flat rate and I hired him on the stop. He and a helper were here in the morning and dug it out and made the repair in a few hours time. Professional, Prompt, Courteous and Reliable. I found my Plumber!

There was water in the street in front of our house and when we opened the meter box to check it was flooded! We had a water main that needed repair and Lee was prompt and professional in his response! He talked with my husband and gave him an estimate over the phone, then he texted us when he was on his way. He had the tools and parts on hand to fix the problem and was done in no time!

Great service and prompt response time. We thought we had an issue with our outdoor faucet. Stellar Plumbing came out promptly, accessed the situation, and did not upsell us.

We needed a plumber when we were building our house a few years ago and met Mike by coincidence.  That meeting turned out to be the best thing. We have used his services for several years now and he is always there when you need him. He is the most honest and reliable plumber we know and provides high quality service which can be hard to find in a small town.   We recommend him any time we can.

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

This company is great! No bad words for them. A plumber showed up extremely fast after I was in contact with the Decker Plumbing. The plumber was very specific about the issue I had explaining to me my whole mechanism had to be replaced. A few other things were diagnosed as well, and everything was repaired within a half an hour of him being there! I would highly recommend this company ANYONE who needs plumbing done.

I had a water heater replaced yesterday 07/22/19 and tonight water overflowed into my garage. No after hours phone line. Had to shut off water from the city side. I have brand new furniture stored in my garage. The reason I had my old water heater replaced was to prevent this from happening! I hope these guys respond promptly tomorrow morning and make this right!

I should have given this review a few years ago. I had a major problem a while back with the city of Austin. Let's just say, I had to go backwards on a building project and have some plumbing work re-done. Man, some of the other plumbers I called wouldn't touch it. It was about 90 feet of sewer pipe that had to be re done to cast iron per city code. AAA came out, and it was Darrell. He was friendly, straight forward, and didn't hesitate to look and get me an estimate. It was not cheap, but I did not expect it to be. I ultimately hired them, and they took care of the job in a day. They saved me from a lot of headache. These guys can handle anything. I would just call them if I had any more emergencies. Darrell was great.

I was very happy they were able to fit me in the same day because I had called 4 other plumbing companies with no calls back. I have a faucet with very poor pressure and a leaky shower handle set. JustUs sent two very young guys to my house. Neither one of them knew why I was having the pressure problem and said it's because of hard water build up. My house is 2 years old and it seems unlikely. He told me to buy a new filter from Moen. The word he didn't seem to know is aerator, so I did. It didn't fix the issue. The second child told me there was a manufacturers defect in my shower handle set and suggested I return it to the store. I asked him to try tightening it and he's was visibly shocked and proud of himself when tightening the nut actually worked. Maybe I should've specified that I'd like LICENSED Plumbers to come to my home, but didn't realize that was necessary. Oh, I also got to pay them $39! I guess that was a deal?

Absolutely the best experience I could have hoped for.  Noel, the technician that came out, quickly found the source of the leak.  Then, he went well beyond the scope of his job expectations in explaining exactly how to rectify the issue so we understood what to look for when the licensed contract plumber conducted the repairs.  He even got his hands dirty... something that goes well beyond what American Leak Detection is supposed to do when only trying to FIND the leak.  Extreme professionalism, immense knowledge, fast detection, and absolute care for the customer.  I would use these guys again in a heartbeat, and I would highly recommend them to anyone who wants the best for the job.

Do not use them. I have a brand new system from them and have had numerous visits to fix within the first two years. I always tell  them what is wrong and they give me an excuse, and then after the 2nd or 3rd visit about the problem, they figure it out. All while the cost of visits are being charged to you. I make an appointment and they don't show up. Forget these guys.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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