Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

We called Accurate Leak & Line, left a message, and received a call back within 10 minutes from a very helpful representative. She walked us through their service options and pricing.
Clayton visited our home right on time with a call in advance. He quickly diagnosed the problem, which was a very simple problem that a different plumber had missed. In fact, we had been led to believe by that other plumber that we had a major slab leak. Clayton quickly fixed the real issue and wouldn't even accept the minimum service fee that we had been quoted. Our experience was that this is a company of high integrity and reliability. We will definitely be calling on them again in the future.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

Very pleased, requested a quote this morning on a broken pipe from a freeze - got a call within minutes, and had someone at my house a couple hours later.  The person who came (Mycol) was outstanding, and fixed things up better than new.  I was terrified that it'd be impossible to fix 100% but I was clearly wrong, highly recommended.

Great guy. Went beyond the scope of work to get the job done. Made sure everything was done as promised

Highly recommended

Be aware of this company, I contacted them to fix my water heater, from the beginning they only wanted to replace instead of trying to fix it, but I told them I wanted to fix the water heater not replace it. Their diagnosis was that I needed to replace the thermocouple. The person trying to fix it was watching youtube videos about how to replace it, they obviously did not know how to do it and this is suppose to be an easy replacement. The water heater was working, but after their failed attempt to fix it, it did not work at all. They made the problem worse and left us several days without hot water. Later they gave me a quote of over $2,000 just to replace the water heater, after asking them if that included the permits and inspection that everybody is required to get from the county, they told me that if I wanted the replacement done with permit and inspection it would be an additional $250.

I called last night about a broken pipe in the wall, young man called early this next morning, showed up and fixed it a great rate.

Had Chris from Decker over to change my water heater. He was great! It all went without a problem, he was able to squeeze a 50 gallon tank into a small closet which was a fabulous upgrade for me. I can't be more pleased. He looked at and fixed a leaky toilet for free! (He probably doesn't want me to tell anyone that, lol) I have had my home for almost 20 years and had my share of services for plumbing from the simple kitchen disposal to the leaky faucet. This company was a pleasure. They have all my future business.

I thought I'd have to wait weeks to get my burst pipe fixed after the massive snow storm. They put me on a waitlist and said they'd get someone out between Fri and Sun. They called Sat morning and said someone would be here in 2 hours, and they were. Jason found the cracked pipe, fixed it, checked everything, and went above and beyond. He and the owner were both super friendly and professional. These are my favorite plumbers ever!

When I woke up to an unplanned fountain in my front yard, Bryan Higgins and Lucas Williams came to the rescue. Within an hour of arriving, they located and fixed the leak. There was a minor delay in finding an available plumber but I was kept apprised of the situation and was assured that someone would be at my house before nightfall to solve the problem. I was very happy with their professional services and would use them again.

My daughter set up an appointment with these people because their kitchen sink wasn't putting out any hot water.
 He came out and gave her a quote and said he needed to get the parts and would be back the next day to fix it.
 He was there for about 3+ hours (and his boss kept calling him to see what was taking so long) he finally told my daughter he couldn't figure out the problem (again he'd already been there the previous day, supposedly assessed the situation and given her a quote)
 He told her he was sorry that he took so long but he was going to have to charge her for his time anyway, really?
 She agreed, but told him not to take it out till Friday when she got paid, needless to say they took it out immediately, leaving them with pretty much nothing for the rest of the week.
 I apologize for being so long winded but after they charged her almost $300 for not doing a damn thing I just wanted anybody and everybody to know DON'T DO BUSINESS with these thieves.
 Not to mention she pretty much had to take 2 days off work for all this.
 By the way my son in law went down to the Home Depot and bought a new faucet, hoping that would fix it, guess what?
 $125 HOT WATER
 Shouldn't a PROFESSIONAL PLUMBER been able to figure this out?

I will make this short. ALD agreed there is a leak in my backyard. I paid $575 as they were positive, they could find it. The person that came out was all talk and kept telling me over, and over, how I need to call him since only one visit is included and he would come back out. My neighbor's yard is affected, and she even said it is obvious where the leak must be.
What did I get for this much money? An inaccurate report (in so many ways) and a 'Well, I don't know' result.
I had another detection company come out and they found the leak within 1 hour.
Lesson learned and waste of money.

Called to have A/C checked since it wasn't cooling.  Let them know it was under warranty. Was told the tech would call to set up an appt for the next morning for a free diagnostic. That didn't happen. In fact, I wasn't contacted until the next afternoon, but I missed the call. When I returned the call, the dispatcher couldn't reach the tech and assured me he would call me back. A different person called me back later and they were not the tech, they were more of a sales person who asked the same questions I answered when I first called. Only this time apparently when you have a unit that's only 5 yrs old, they want to do a complete top to bottom look at everything including the ducts in the attic. I stopped him and asked if I'm supposed to pay for all that. He then told me it's all covered under their $59.99 service call fee that I was told about. Of course I was never told that and of course a fairly new unit doesn't need all that invasive colonoscopy-like look. That's when I ended the call. I did have a reputable repair person come out today for free and all I need is a new thermostat.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php