Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Accurate Leak And Line were my second opinion about an under slab drain pipe leak.  The first opinion I got did not give me a feeling of confidence in them, so I called Josh Veach at Accurate Leak. I'm glad I did. Very professional and knowledgeable, a Master Plumber, listened to my problem and gave me solutions, short and sweet. The work they did was expensive, but I believe I got my money's worth and then some. The Plumbers that did the actual work, Victor and Clayton, went the extra mile to ensure everything was done right. This is the company you should call if you have big problems with your plumbing.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

We worked with South By Plumbing on multiple occasions and always I've got very clear explanations on what happened, what need to be done and what are the options. The quality of work was exceptional and I was happy about the price. On the last occasion I had disposal stuck and the issue was resolved immediately without any attention required from my side

Fast Plumbing was fast. I called on a Friday morning about 11. They sent an angel, Mycol (Mike) who had my under sink leak repaired and a new non leaking faucet installed within a few hours. On a Friday! I was impressed with Mike's thoroughness. He even cleaned under my sink!! I had many questions and visited with him while he worked. He was professional and patient when I asked about other work I needed done in the future. I will definitely recommend Fast Plumbing for any plumbing repairs. Thank you Mycol!

My hot water heater wasn't working, called a competitor that never showed up on a Wednesday. Called Stellar at 7am Thursday and by 7:30am Eligio was able to let me know that my water heater parts were covered under warranty and we were able to schedule same day.  He provided a good explanation of what happened and what to expect in the future. He was ON TIME and had good customer service which is huge in my book. I will continue to use and refer plumbing services to Stellar Plumbing.

Just a quick note about my most recent experience with Greenwave Plumbing. We had a faulty meter that was leaking gas outside my house, and after Texas Gas Service shut off the gas, they said they wouldn't be able to install a new meter until we had a plumber identify a nearby pipe. We called a number of plumbers to see if someone could take a look at it, and within minutes Taylor contacted me to check if any plumbers were in the vicinity. Less than 10 minutes later, Will showed up at my house and he was able to figure out that the pipe was not being used and put a cap on it. All told, this took a few minutes, although Will was thorough, and when he finished he told me there was no charge because it was such a simple operation. I'm impressed by how he and the company look out for their customers.

I really like Webster Plumbing. They helped us when our light went on for our grinder pump.
Not only did the test our pump to determine it was fine, but they found a bracket broke off and caused it to fall on its side. To add to our issues the sewer pipe going out was clogged. They corrected everything.
I would highly recommend them. Hard working and fair prices.

Although I am wishing I could've used these guys, I hope someone else out there can! I recently encountered a bad experience with a different plumbing company and I'm just kicking myself wishing I used Decker Plumbing instead. I had spoken to Chris and he was very upfront and honest with me. Originally, I had gotten an estimate but I thought it was a little high so I decided to go with someone else. Which, was a bad move! They had given me a price upfront and a fast appointment. Chris was very helpful and honest. I feel they actually care about their customers too. Don't mess up like I did! Use Decker Plumbing or you'll regret it!

They get 2 stars because the my hot water heater was installed and it works fine.

The problems started after the install. The install was done in January 2013. The city was supposed to inspect the install shortly after. In June, I realized the city had never come. I called Excalibur and got Chance, who at first could not find evidence we'd ever used them for a job. He even asked me When you paid the plumber, did you pay him personally or write the check to us? Clearly, they've had some problems with plumbers ripping them off by taking direct payments from customers. Hints towards possible poor hiring practices? You decide.

Chance eventually found our invoice in his call for inspection folder. His manner implied it was an imposition for him to set up the call to the city.

City came out, failed the install (red tagged it) for an improper drain line material. Turns out they didn't check if we were Austin or Pflugerville, and installed according to Pf. codes.

In August, I called Chance back and asked when they were coming to fix the red tag. After some groaning, he set up an appointment.

Appointment day! Knock on the door. Open the door - plumber is just standing there, staring - no hello, no I'm so and so from Excalibur nothing. We'll call him Dick. Dick says, You have a red tag. So, what's wrong with it? I love how I'm supposed to know what's wrong with the install. I'm not about to begin to tell the professional his business. Dick stomps up into the attic, fixes it quickly and removes his grumpy self from my property.

It's September now and last week I had to call Chance again to get him to schedule the new inspection. So glad I'm helping him keep up with his paperwork! Again, he was aggrieved at having to do his job. The guy is less personable than a wet rag. Thankfully, the city just passed the install so I will NEVER have to call Excalibur again, and neither should you.

I have used them for years.  Needed them today and they were here in a couple of hours.  Polite, clean, and knowledgeable.  No matter the price, a good plumbing company is well worth having vs. the other options.

These guys came out today to help with some problems that I have been having with a toilet. Jarrod and Jase came out quickly and gave price options for different ways of fixing the problem. They were reasonable, fair, and listened to concerns. I would recommend that round rock area people give them a try!

American leak detection, reviewed my situation and reimbursed me the amount I paid based on their recommendations.  I appreciate that they looked into what happened, apologize for any inconvenience and reimbursed me.

Rodney and Allen came out to my home to replace the pluming in the back of 2 toilets. They were extremally friendly, professional, and quick! I would highly recommend these 2 for whatever plumbing needs you are having.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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