Best Businesses in Austin, TX

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Clayton was able to find source of my water leak (I live in an older neighborhood and my pipes were buried 4-5 feet (normally its around 2 feet), yet he still was able to find the leak within 45 minutes) for only $150 fee.
    Another plumbing company wanted charge me an absurd $895 just to use their  Sonar equipment plus another $400 to blindly dig around my yard to find source of the leak.
So Highly Recommend Accurate Leak and Line for finding where your water leak is.

Repairs are also reasonably price, only feedback is I think they are really busy so suggest they hire more technicians so repairs can be done within couple days instead of having to wait a week plus.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

Caused us further problems instead of resolving the issue. Then, terrible customer service. They did not deliver on the work they clearly stated on the invoice. Run away, try another plumber.

Great guy. Went beyond the scope of work to get the job done. Made sure everything was done as promised

Highly recommended

We had a water leak in our front yard. The City water came out and informed us we were using 2 gallons a min.  Greenwave Plumbing was called and they came out to find out the issue and fix the problem. I had the pleasure of meeting both the father and son who own the company. They are very kind and professional. The leak was found and repaired quickly.
They made my experience a positive one in a stressful time.
I would recommend Greenwave Plumbing to anyone!
Thanks
Carrie

Glenn was awesome!!!  We had a shower that wouldn't turn off on a property that we have in Spicewood and he worked me in at the last minute to help.  I didn't even have to be there and since it is a one hour drive for me, I was so relieved.  He ended up having to cap it off because the parts to fix it were not common.  I was thinking I would be in for a long repair process and have to search for the parts.  When Glenn called to keep me posted on the job, he had already called to find the parts!  They were expensive so he checked with me about options and we decided that was our best for the price so he ordered them for me and told me to pay when we got it fixed.  THEN, the same week, our air conditioner pan overflowed sending water down through a ceiling and walls onto a bedroom floor.  It was so maddening!!  Again, Glenn came right out and stopped the leaks until I could get the AC guys out there.  I can't compare his prices because I didn't get any estimates...but it was definitely worth what I paid considering the water would have cost so much more damage if it hadn't been stopped AND Glenn makes sure he does a thorough job and you can trust him to do it right.  I don't know how to put a price on trust...it's almost priceless but that is what you have with Glenn.

Last Sunday, I found myself unlucky when I woke up to a burst pipe in my backyard. During the freeze I forgot to keep my hose dripping. I was losing up to 12 gallons of water a minute. After going through my usual avenues I stumbled upon Decker Plumbing. The staff agreed to send someone out immediately. Mac was very helpful; he was able to turn off my water and have a new pipe replaced and insulated in just a few hours. Not only have I learned my lesson about preparation for a freeze but I now know who to call next time I'm in a bind.

Told us that they would arrive between 2-6pm. At 5:30 they called me to say they would not be making it. Did not even offer an apology, tried to blame my wife for setting up the appointment they no showed to.

Kudos to Darrell at AAA Auger Plumbing! In less than one hour he diagnosed and remedied our stopped up pipe problem. This was a response on Mother's Day that began the night before. The person on the 24 hour response line was a big help as well. He gave us some sage advice that made it easier to bear until Darrell arrived. And we got a service discount to boot! Friendly, courteous, timely, affordable, and professional service. Call AAA Auger first!

Ed H.

I called AAA Auger late yesterday evening to inspect another toilet in our home. We have used this company on numerous occasions in the past. Jason Henderson was assigned to respond to our problem. He arrived on time this morning and within an hour he had the situation rectified. He was careful not to leave the bathroom in disarray.  The expense of the service call was reasonable. The plumber was professional and courteous. We highly recommend using this company.

Ed H.

I am a general contractor and have used many of the plumbing companies around the Austin Metro area.  I have know and used Dwayne, the owners, for over 15 years and you will not find a more honest and client focused plumber than JustUs plumbing.  Clint Tomlinson

They charged me $475 to come and fix my leaks, just to tell me that it was my toilet and left it at that.
(You're telling me my water bill is over $700 and it's just a little toilet leak?)

Once i fixed the toilet issue, they told me that if there was any issues, to contact them within 30 days and they would fix it no cost.

But there was no way to know if my water bill was fixed or not because I receive the water bill every 30 days!!

SO. Guess who has fo pay another $475? To recheck? Wow how convenient right?

This is bs. You KNOW what you're doing, and to guarantee for 30 days KNOWING that we can't get our water bill within that time is sketchy.

I was wondering why they only have 1 star on google and called them beforehand. They assured me it was because of fake reviews.
I decided to use them anyways, well, here's a real review.

This company is garbage. I will make sure i leave this review everywhere i can unless i get my money back.

DONT GET ROBBED
Had Elmers come out for the system check the tech really pushed a new unit, said mine was in super bad shape. Need freon that wasn't carried anymore, compressors were bad etc., said it would be over $700 Get it up to par, and could literally go any day.
 Any day turned out to be that afternoon because after he went up and checked everything he reversed the wiring which made my AC system stopped working. I know this to be a fact because I had another AC tech that I've used for years come out and said someone switched and reverse your wiring. Once he got everything wired correctly, he went and checked my unit and said I had plenty of Freon my compressors are running fine and the unit was good to go.
I called Elmers and told him that I didn't want anymore people coming out to my house, Because they were supposed to be coming out and giving me a quote for a new unit, I spoke with a young lady who said she would pass it up to her supervisor and never did, then I had someone else call me and verify my appointment, which I told them I didn't want explained why. He was sympathetic and sorry and ask What they could do to make it right. I told him nothing that lost a customer for life, and if you value your hard-earned dollar you shouldn't use this company

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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