Best Businesses in Philadelphia, PA

Our water heater stopped working yesterday morning.  I called a few places but Mark gave me the best price to put in a new water heater (all of them said they would put in the same brand).  Mark and his team came out early this morning and put in the new unit within 1 hour.  Great job!  They were very professional and I wouldn't hesitate to recommend them to a friend.

Our main sewer was clogged leaving us unable to use the toilets, shower, sinks, etc.  I fruitlessly called plumbers we'd used in the past; no one even bothered to return calls or follow-up. I lucked into finding Economy Drain Cleaning & Plumbing. They answer the phone promptly, set up a time to visit your house, text confirmation and show up on time! They worked thoughtfully and relentlessly for several days  to fix our complex problem. Their persistence saved us a lot of money: we *did not* have dig up the yard.  The owner and the staff were professional, kind and thorough. My husband is nearly deaf (I wasn't home) and the plumber took the time to make sure my husband 'heard' about  the problem & solution. Their fees are fair and likely lower than anyone else. Their work is excellent , I can't praise them enough. I'm happy that I now have a reliable plumber to call when I need help.

Top notch customer service right here!  I had a leak spring up on my main pipe feeding the entire house.  Called this company and Brandon had asked to send pictures so he could estimate a quote.  At this point, I had two other quotes who were priced very high.  Brandon came back extremely reasonable, but wasn't able to get out to my house until after the weekend, on Monday.  I explained I had that it was an emergency and I am not sure I could wait that long.  When he heard me say that I shut off the water to the entire house, he said he'll call right back, and next thing I know, a guy (Eric) was on his way.  Couldn't be more happier with that right there.

Eric came on by, took a quick look, ran out and guy a couple of parts.  He fixed the issue within 10 minutes.  Extremely professional, quick, and explained everything to me of what he did.  

This is the first time I used this company, but certainly not the last.  Do yourself a favor.  If you're reading this review, call them up and get an estimate.  That's the least you could do.  

Thank you again Brandon and Eric.  Much appreciated!

Warren is professional and knowledgeable. He did a full diagnosis on the leaking toilet and got to the root cause step by step. I would recommend him to other la who needs a responsible and responsive plumber.

The guys were very educational and did an excellent job locating and fixing a hidden leak with minimal damage to ceiling and kitchen cabinets.

2/11/19 Update
The agreed upon rate was $125 an hour for repair of the pipe. There was never any mention of the charge being per person as there was never any mention of an accompanying assistant. Bottome line, there was either a charge for the work performed for free or there wasn't and if there was I should have been notified upfront so as to make an informed decision about whether I wanted to proceed and for which tasks, but for JS to act in the manner of pro bono and then inflate the cost of an agreed upon job after the fact IS dishonest. Yelpers take note.
Revised Rating. One star. Awesome work. Shady pricing.

Original Revie
Things that make you go HMM
1. How niceness (is this even a word), can be deceiving?
I didn't realize right away that I had actually contacted JS in December for a nagging issue with my water heater only to be told he was too busy to help at that time. Now, having a situation in late January, where I had no heat, no hot water and a clogged sink with a jammed garbage disposal, I was at my brink and sent a mass message to most of Yelp. 41 degree house? Fine, dress like an Eskimo, heat one room like a sauna. No hot water? Does the stove work? Do I have a pot? Yes, to both? Then what's the problem?? But couple those two issues with, single kitchen sink clogged and suddenly it's hell on earth. This time, John responded within minutes, after hours, while enroute to an emergency call on a Friday (nice, right?). He was booked thru the weekend, but agreed to check his schedule and get back with me by Monday. He called on Tuesday, able to stop by in 2 hours. Luckily, I was able to be home. By the time John arrived, me, a handy friend thousands of miles away and Youtube, resolved the clog, but in all my understanding  and my friend's expert explaining, I couldn't fix the garbage disposal. John took 10 seconds to connect a loose hose and 20 seconds to explain how it all works, for no apparent charge (nice, right?). John took a look at the water heater, which may or may not need to be replaced and by chance at the furnance also. In thouroughly explaining the system to me (nice,right?), we found a leak in one of the pipes. John agreed to return in 2 days to fix both issues. Price: Water heater replaced at $1200 and $100/per hour for the cracked pipe. I passed on the work for the water heater, having already received a more competitive quote. Without the work for the water heater, the charge for the pipe work would be $125/hour. Sure.

2. How does 1x1 equals 3?
Having had the same work done previously (& recently), which I observed from start to finish, and having consulted people that I know and trust before John arrived, I knew the job should be straightforward, relatively simple (it was both) and take no longer than an hour (though John somehow guesstimated 3-4 hours). For whatever reason, (you be the judge) in all his experience and having seen the exterior pipe he would be working on, when John arrived, he claimed to not have any of the necessary replacement supplies (i.e. the standard 3/4 90 (basic elbow) and a 3/4 union pipe). Not sure that I buy that a 17-year plumber that drives a van and presumably has repaired countless pipes, didn't know what would be needed beforehand AND didn't already have the supplies. If not, what a waste of the van's space and so said experience. While you're at it, you may as well tell me that the earth is flat too. At any rate, he left for nearly an hour, obviously at my expense. All told the actual work lasted hardly an hour at best, but with included 1 hour trip to supply store, 2 hours. Lucky me, I have a security camera, so I can be accurate with times. Arrived-8:55. Left- 9:22. Returned- by 10:05. All work completed-10:51. $125x1= $125 right? Not with JS-BS math, as my total was $350. I didnt contest it initially, expecting the invoice to explain further. I don't cheat, I'm not conniving and I have morals, so if I owe you, I'll certainly pay. Instead, the invoice I received (which I checked in email after he left-major no,no I now know) shows one line item for a single, inexplicable, overpriced total. I've reached out requesting clarification twice, by email on the day of service and by text the following day. Two full days have now passed with no response. Guess he's really busy.

3. Why it's IMPOSSIBLE to find credible (read, honest) contractors in Philly?
Enough said.

Rating: Decent work, Bamboozle Pricing  -20 stars for the riduclous pricing. 22 stars for the solid work and patient service. TOTAL: 2 stars
BS math back at ya.

I found my plumber!  The reviews on here are all true!  LOL  
I personally don't like to read a book when going through reviews so in a nutshell, I had another company who came out, took a look and said I need a sewer line replacement because they said the line can't be cleared.  Well, I wanted second opinion and am soooo glad I got one.  Kit came out and BAM!  He cleared it!  Saved me money!  
When he came, I told him the whole story, how the prior company told me I need a sewer line replacement and so I'm ready to do it if he gives me a better price.  He actually cleared it, no replacement needed!  He could've just gave me a slightly less quote and milked more money from me but he didn't.
I know I said I won't write a book, but as I was writing this review, I couldn't resist lol
If you live under a roof, you need to know a reliable plumber.  Here you go~

call them up for well service didnt even send no one to ck how bad is that for business , if i could give them half a star i would because gave me a date for 18 of july and no show truly and highly not recommend!!

We were having issues with the outdoor sewer backing up into the grass.  Called Rick and his team and they responded tentatively.  The gentleman arrived on time and snaked roots that were over grown into pipes. Thank you for the fast service and suggestive advice!  Do not hesitate to use RICK LUCAS PLUMBING

One of the best Master Plumbers in the area. Always great work and affordable. He has done work on our inside plumbing and outside plumbing needs. I've used Miller Plumbing for several years now and I wouldn't think of using anyone else!

Fantastic customer service, incredibly knowledgeable and amazing work! Highly recommended!

Service was quick. I got charged $220+ to fix a flapper on a toilet ! Overcharged and drained. Please get second opinions and look online for average plumbing costs.

Needed to replace a complicated hot water heater setup. Responded quickly and clearly communicated prices, whereabouts and plan for replacement. Job took two days as my chimney was not up to code and both days received a call before the techs left and arrived on time. Jim was a pleasure to work with and exceeded my expectations. Will definitely be returning to them for future work.

We had a clog in our main drain. Awesome and professional service! Will hire again for future plumbing service.

I've had Chris and his team do a number of jobs for me in the past 5 years. I've always had good results, and Chris is always very willing to explain options and choose the best solution for the job. Definitely my go-to plumber.

I'm underway on a bathroom renovation and realized that the type of vanity we want won't work with the sink plumbing coming out of the floor. I left Mike a message in the morning, he calls me an hour or two later, scheduled for later that day, spent 2-3 hours at my house, and voila! In one day of realizing an issue, my plumbing is now sticking out of the wall instead of out of the floor. His price was more than reasonable, and he even had to troubleshoot a bit since there was an unexpected steel plate in the way behind the wall.

All of that warranted a positive review. Thanks, Mike!

Easy scheduling and fast appointments. PJ was great and helped me understand the process and the work being done. He was on time and work very efficiently. I would recommend Mr. Rooter in the future

Vinko came out quick.  The job was on our old house with a copper drain that leaked at the I bend.  Quickly shored it up and now we can use our bathroom again.  The price was also very reasonable.  No unnecessary upsells. Very appreciative of the work they did.

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