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Valdel Plumbing

Valdel Plumbing

Plumbing Service
232 Croft Rd, North Wales, PA 19454

Description


Since 2013, Valdel Plumbing has offered top-notch plumbing services to North Wales, PA and its surrounding areas. Whether it's a simple faucet installation or a complete sewer line replacement, Valdel promises the right plumbing solution to fit your home of business' needs. Give us a call today to schedule your next appointment!

HISTORY


Established in 2013.
Plumbing and drain service

ABOUT BUSINESS OWNER


Give us a call with any plumbing questions

SERVICES


Reviews


Phil M.
Phil M.
05/03/2023 12:00:00 SA
We were so happy with not only the top notch customer service, but the technical prowess that came with the service.  ValDel hit it out of the park!!!  Thanks guys!

Sami Q.
Sami Q.
5/17/2023
Our garbage disposal broke and Valdel sent Jason Hills to replace it.  He was very professional and got it done very quickly and we're up and running again.  We have been using Valdel for almost 10 years and they're always the best!

Maria M.
Maria M.
5/18/2023
Steve arrived right on time and was very professional and friendly, repaired our sewer issue in no time. Would highly recommend.

Brandon P.
Brandon P.
3/30/2023
Poor communication from the technician led to my dog ingesting sewage and whatever else was scraped out of my main drain lines. I'm being generous giving 1 star, but at least my sewer drain line is clean I guess?

To make a long story short, the technician did a fine job cleaning the sewer drain line, but they then went and (without communicating this to me) dumped all of the junk they vacuumed out of my sewer drain line into my back yard. The next day, my dog was in the backyard and managed to get into the pile and came back in vomiting everywhere. Fortunately, the dog got most of it out of her system fairly quickly and doesn't appear to have any lasting effects, but who knows what she ingested?! What if it had been my kids?

Totally unprofessional of the technician to even think that it's okay to dispose of human waste (and more) in our backyard, and then on top of it, not even communicate it to me. Fortunate for me, I had a camera that verified the actions of this technician so I could at least feel better before accusing them of this.  

I certainly can't see myself using this company again as I just can't trust them. I didn't think I needed to ask how the technician was going to dispose of the waste, but that's now on my list of questions for future plumbing work...

Jeff R.
Jeff R.
4/27/2023
We've used Valdel Plumbing for a new hot water heater and laundry sink and power drain.  Both installations were done quickly, courteously and professionally. The techs worked with us to ensure everything was the way we wanted it.

Heather S.
Heather S.
10/10/2022 12:00:00 SA
Super quick and reasonable. Justin and Justin were awesome, very professional and efficient.

Valerie G.
Valerie G.
8/14/2022
Steve and Justin did a beautiful job replacing our we'll pressure tank. They were courteous, professional and hard-working. I highly recommend Valdel Plumbing and will definitely call upon them again.
Susan Gill, Schwenksville

Regina M.
Regina M.
8/24/2020
I'll start this out by saying - as you can see from my picture - that this was the best service technician arriving message I've ever gotten.  I loved that they provided me with a photograph of the person arriving, it adds a feeling of safety and security for when I answer my door.

Second, Billy, the plumber who arrived, was pleasant to speak with, reasonable, professional and he did a very good job installing a new toilet in a more challenging space. My house is approaching 85 years old, so things I have found in the world of repair and replacement can be ... interesting.  

He was careful to disclose to me all the fun things that could go wrong that would result in a higher cost, he was efficient and thank goodness none of those things were wrong, so we had a new toilet.  

I used the Yelp quote service to hire Valdel, and I have to say from start-to-finish they were all responsive, professional and the whole replacement felt effortless.

I would definitely use them again and would recommend to others. Thanks Yelp for pointing them in my direction!

Jennifer S.
Jennifer S.
10/31/2022
Our sewer pump broke on a Sunday night and they were out the next morning at 9. They were prompt, tidy, clear, gave me options, and got the job done fast. Its not inexpensive but neither is quality work done correctly.

Linda N.
Linda N.
6/19/2020
I can not say Enough about this company!! I read the reviews and called for them to fix things throughout our 55 plus year old home. We had toilets replaced, faucets changed, pipe work upgraded. A day full of improvements. Tim is outstanding! We worked with him the most, He is such an asset and so professional. Eitan was wonderful as well. Very polite and hardworking. Joe the owner came over and helped as well. I highly recommend this company. We spent a good amount but we had quite a bit of work done that was much needed.
The work is warranted for a year. I would definitely use this company again!!! I am so thrilled that other yelps directed me to this outstanding team.

Mark S.
Mark S.
11/30/2021
Like most people, I contacted Valdel Plumbing for what I'll call a priority (though not necessarily an emergency) job. I was impressed that I was able to talk with an actual human being who spoke American English with no discernible accent. They were courteous, knowledgeable, and scheduled an appointment with me.
I was told I'd be contacted by the tech when he was on his way to my place. That did occur as promised, and his arrival was within the time frame specified.

Once on site, the tech evaluated the situation (non-functional powder room toilet and leaking kitchen faucet), and presented me with a number of repair scenarios, all nicely outlined on his tablet for me to see. The options ranged from repair/rebuild to replacement, and each option was separately priced depending on whether or not they or I provided the parts. It's nice to see the price breakdowns and options available. I chose the repair/rebuild option (with them providing the parts).

The tech probably required about forty five minutes in total to finish the job, and it was obvious that he knew exactly what he was doing. The final price ended up being as quoted, the work areas were left clean and tidy, and everything worked fine.

To wrap things up: There isn't anything about any aspect of my dealings with Valdel that would have me rate them less than five stars. However, they are more aggressive than I'd like with requests for reviews. I wrote this one because I chose to, and I wrote it directly from within the Yelp app. Valdel seems to use some third party review solicitation service which provides a non-Yelp/non-Google link. I'm not saying it's sketchy, but it did leave me with that car dealer feeling. Having had the plumbing tech request a review, and then having gotten a few text message requests, it just feels wrong. But, still, that doesn't change the fact that the service was excellent.

Josh K.
Josh K.
7/25/2022
I had Valdel replace four toilets and install a kitchen sink faucet.  The work was all done promptly and professionally, and we've had no issues ~6 months later.

However during removal of one of the old toilets, the plumbing technician dropped one of the old toilets down our stairs, causing some damage to our hardwood floored stairs and the marble tile in our entryway.

Valdel fully covered the costs for the necessary flooring repairs. They were helpful and responsive to work with during the process of selecting contractors and having the repairs done.

Accidents can always happen, so it is good to know when a company is willing to take responsibility and handle incidents in a professional manner.  I would be more than willing to work with Valdel again based on my experiences.

Joby J.
Joby J.
9/27/2022
ValDel Plumbing, LLC, I got a connection through Angi. They called me immediately. They told me a $65 fee for the visit and estimate. They came within an hour and gave me a quote for the Customer provide Water filter installation of $2403.24. I'm terrified and surprised about the pricing. This is an Angi SCAM. Stay away from kinds of Angi Applications and companies, Because of ridiculous pricing. Another company offered me a $1500 installation, including a water filter. This is 100% SCAM, they don't want to do the work, and for 10 minutes, they charged me $65.

Ann S.
Ann S.
06/02/2022 12:00:00 SA
I had a handyman fix something and it was leaking upon completion.  They came back to fix and said it was not what they fixed but something else.  I asked them to leave before they broke what was already working.  I had enough!...so I knew from past experience, Valdel was good so I called them.  Came out almost immediately,  fixed and provided me a receipt that I submitted to handyman and asked them to pay because it was their damage that I had paid them for to do!?  I am getting my money back.  Not in my hand yet but said it was coming soon.  Thanks Valdel!

Rob L.
Rob L.
03/04/2022 12:00:00 SA
I would give Valdel Plumbing a 4-star rating. They were the first one responding my message. I had a sewage blockage outside my house. The technician came about 5 hours after I made the service request and did a good job. It took him about 30 min to clear the clog. The only thing that holds me to give me 5-Star rating is that charge was a little bit too high. It's a simple and straightforward clog and took them 30 min to get the work down, the cost was OVER $500, which made me feel a little ripped off.

bob d.
bob d.
7/16/2022
Workers seem to be good. Pricing is outrageous, the tech quoted a new garbage disposal with install over $900. The disposal itself from Home Depot is $239, they charge a $65 fee for just coming out, not included in the $900 quote. Time and labor just over $600 for the install. So I ended up buying my home and installing it. Took me just a bit over an hr to install the plumbing was not set up to easily install it for my sink. I would recommend for people to just YouTube it and try to fix it your self before calling them out. I can't fault the person who quoted me this because it's the company making the prices. If your hiring for $600 an hour let me know I will be interested.

George Y.
George Y.
3/22/2022
Came out quickly and their call out service charge was reasonable compared to others.

They use quality grade parts, reasonable price.

Steven Ault did a good job, a clean site, and thorough work. His apprentice (Matt, I believe his name was?) also did a great job. Even took time to explain things to me and did not seemed rushed.

10/10. Would hire again.

Edmond O.
Edmond O.
04/12/2022 12:00:00 SA
Jay from ValDel Plumbing showed up exactly on time after I arranged appointment on short notice. The quoted price I thought was high. But, we agreed on a reasonable price. Our 3rd time using Val Del. I don't even bother calling others anymore. This time I had leaking fixtures from an old Water Softener. The unit was too heavy to remove. So, Jay had 2 Valdel  workers come out at 8AM the next morning. They removed the heavy salt from the unit (messy back-breaking job, and removed unit, cleaned up. I would never call another plumber.

joseph R.
joseph R.
10/12/2022 12:00:00 SA
Totally excellent experience with this company. Great communication, prompt service , and professional work.

Anthony W.
Anthony W.
8/25/2022
Perfect company, plumber was great, on time and price was normal. No extra fees or bs. Highly recommend to anyone

Donovan F.
Donovan F.
9/20/2022
The valves in my shower stopped working on Monday afternoon so I called several plumbing companies, asking about emergency service. Valdel gave me the soonest appointment and I was able to schedule service for Tuesday morning. The technician showed up on time and was able to clean out the valves which were full of mineral deposits from hard water. The pricing was very reasonable, and I'm glad that they were able to fix the problem without having to replace everything.

Ron K.
Ron K.
9/13/2022
The hot water heater was leaking and needed replaced at a rental property. The tenant called on the afternoon and valdel was able to go over and replace that same day. I highly recommend valdel for your plumbing needs.

Dianne S.
Dianne S.
08/12/2022 12:00:00 SA
We replaced our 75 gallon hot water heater.  I called and they came out the same day, provided a reasonable quote and were able to install it the very next morning.  Justin and Sperry were very professional and knowledgeable.  I would definitely call Valdel again in the future!  Thank you so much for doing such a great job!

Harvey K.
Harvey K.
2/16/2021
As a first time homeowner who really knows nothing about plumbing the thought of calling a plumber was always daunting to me. The horror stories you hear about plumbers makes you that much more apprehensive about calling one. Valdel plumbing changed that perception completely for me. I have had to use them twice and they were AWESOME.

They are super fast, friendly and safe. They send you a text with the driver's picture and short description about them so you are rest assured the person that shows up at your house is sent by them. Each time they have come they have have worn masks (covid era) and worn booties to cover their shoes. They ensure they keep everything clean and tidy.

Most recently I had Steven Ault stop by to help me winterize my home (yes, like I said I know nothing about plumbing) and he was awesome. Explained everything in detail to me and took his time to ensure I was comfortable with everything as someone whose a first time home buyer.

The first time I had Tim Cullen stop by to help me secure my washing machine hose that popped out (don't ask). He was super friendly and took his time to do a top notch job!

That's 2/2 from Valdel Plumbing and both have were exceptional without a doubt. I know these guys are whom I will call for any plumbing issues and who I will recommend to anyone. Look no place further, these folks are the real deal!

Tom S.
Tom S.
12/16/2020
They were able to fit me in next day and kept me informed when specialist would arrive. Steve Ault was very professional and explained the issue to me and how he was going to fix it. Very informational and fair. I will be using him again and recommending steve to my neighbors and friends. Highly recommended!

Laura M.
Laura M.
08/04/2021 12:00:00 SA
They do not have an hourly rate. They come to your home to look at the job then give the price. I called them to fix a copper shower drain pipe that popped loose. All pipes and joints are easily accessible in my basement ceiling. Technician said he would have to replace the pipe, trap and joint and it would take 2 hours. He called his manager, then told me the job would ordinarily be $1200, but they would do it for $1000. I thought that was too much, so the technician called his manager again, who reduced the price to $700. Gave me a bad feeling about the company. I paid the $35 consultation fee and declined the work. The technician was pleasant and professional.

Kelly B.
Kelly B.
1/25/2022
We just bought our house and had water back up into the house from the sewer system. We were stressed because we hadn't even been in the house a month. I found Valdel plumbing on  Angj's list. We couldn't be happier with them. They were very nice, knowledgeable and professional. They needed to dig a path in the front yard and replace the piping due to root intrusion. They did the job quickly and put all the dirt back. We will recommend them to anyone that needs any plumbing needs.

Kathy M.
Kathy M.
5/17/2021
This was my second time using Valdel Plumbing.
Called Thursday to ask if they could come today (Monday) to check a noise from hall bath toilet.
Steve texted me before arriving to let me know he was on his way and provided a picture of himself in the text.
He immediately diagnosed the problem and told me the cost to repair it.
He cleaned up beautifully and was very thorough in his explanation of the work performed.  He also covered his shoes and wore a mask.  A very nice and professional young man.
Thanks, Valdel for great service again!!

Serena G.
Serena G.
7/17/2021
I saw my neighbor using Valdel plumbing on a number of occasions and called them to discuss updating lavatory faucets and installing a utility sink and replacing some valves. Erica was very polite over the phone and Billy came to visit next day. He was clear and patient in discussing considerations for the projects we had in mind. We scheduled a day and he and Jason came out and divided and conquered. They made an efficient team and were professional and considerate throughout. A very pleasant experience overall!

Greg K.
Greg K.
6/15/2021
I needed some plumbing work done (shut-off valves and whole house water filter replaced), so I completed the online form on the Valdel website. Within a few hours, Jennifer called and we set-up appointment for the next day. I received a text and email with a name and a picture of the plumber who I could expect.
Steve was on-time, professional and courteous, provided suggestions and quoted the job. He had the time to complete the job right then, under 2 hours later, he was done.
Great experience!  
Valdel will definitely be the FIRST call next time I need a plumber.

Audra D.
Audra D.
05/05/2021 12:00:00 SA
Got us on the schedule right away, worked clean and efficiently and was reasonably priced. Would use again.

Shannon P.
Shannon P.
07/06/2021 12:00:00 SA
Have a plumbing issue? Call Valdel and ask for Tim. Tim has replaced a bathroom faucet, modified a kitchen faucet, and replaced a toilet at my house. I appreciate that he tries to educate me on his plumbing repairs while he's there. He does great work quickly, is friendly, timely, and I have found the prices for everything to be reasonable. I hope I don't have a plumbing need any time soon, but I know who I'll call if I do!

Sherray M.
Sherray M.
5/19/2021
Billy was amazing!  He addressed a complex shower issue in our 70 year old home, with ease!  He was timely (a novelty with repair services), he gave me EVERY possible scenario before he did the work so that my husband and I could make an informed decision, and based on him being so thorough- we took a chance (given all of the potential risks) and had Billy take apart our  shower faucet to determine what we really needed.  To our relief, he was able to get everything done within a couple of hours!

Before Billy, I had the pleasure of getting my questions answered and scheduling done with the incredibly informative and patient team in the office.  Thank you Naomi (who followed up after my first inquiry when I was still deciding on which plumbing service I wanted to use), Erica (who ultimately scheduled my service), and Jennifer (for being there on service day to address all of my follow up requests).

I will definitely be using ValDel for all of my plumbing needs!

Sharina S.
Sharina S.
10/25/2021
Quick response time and availability. Did a good job and explained every step and made good recommendations.

Michael Q.
Michael Q.
4/27/2021
Billy and Joe arrived within an hour of calling Valdel. They were professional, adhered to COVID guidelines, and were able to trouble shoot my problem and provide a reasonable fix.

Jillian T.
Jillian T.
4/29/2021
Tim Cullen is AMAZING. This is the third time I've used Valdel Plumbing. They are always so fast and courteous. I know I can rely on them for an efficient job well done. I had a corroded sink pipe, which Tim replaced in a flash. He was super nice and showed me exactly what was wrong with the pipe. He's great with pets and just an all around friendly and personable guy. I felt like we were best friends by the time he left, and he was only here for 40 minutes. Highly recommend Tim and Valdel.

Laurie V.
Laurie V.
4/19/2021
ValDel called me back within minutes of submitting a request on their website.  Very helpful and professional over the phone as I explained the 2 small jobs I needed.  They sent Tim out that afternoon and he was right on time.  30 minutes before his arrival they send you a text with info and a photo of who exactly coming to your home.  They of course, wear a mask, SD, and he put n on shoe protectors while on my home.  
Tim couldn't have been more pleasant, helpful, knowledgeable and professional.  He was very thorough and efficient in checking everything out, explained the problems, and offered solutions and recommendations, and prices.  

We needed an outdoor spigot replaced that was leaking and could have caused a flood in our basement.  He even added a new shut off valve closer to were the spigot is for no charge.  

We had a very slow leak in 2 pipes in our unfinished basement but it turns out it was electrolysis decaying the pipes (builder had done some strange things that caused this.) He showed and explained exactly what was going on.  He checked other pipes and fixtures to make sure it wasn't the toilet above. I had thought we would need to replace the toilet but he said it wasn't that even though I would have spent more.  He worked hard for about 4 1/2 hours and even checked out 2 other small problems and gave us advice and price quotes on those projects if want to do them in the future.  The total for our work and parts was $700 which I feel was very fair. Plus I used their $35 coupon and he took off the $35 fee to come out, which I appreciated.

And at no charge (!!) he even filled my water softener salt tank with the two 50 pound bags that I had lying there that are too heavy for me to lift, and replaced a sediment filter that I had been meaning to do a for a month but it's a bit of pain to replace.  Oh.. and again for no charge he did a quick water quality test to make sure our water treatment system was working properly  and not causing the electrolysis.  He checked hardness, iron content and pH and all were perfect.  

They emailed me all the invoices and quotes and I called the next day for a copy of one and they got it out immediately.  Highly recommend!

Lou D.
Lou D.
7/19/2021
Very professional and conscious of safety.  Thank you for taking such care of my house.

Chris K.
Chris K.
06/12/2021 12:00:00 SA
This is the second time we've used Valdel (and Steve A in particular) for a leak in the last few months.

Steve was awesome yet again in diagnosing our leak - he got here earlier than expected, is professional, courteous and very pleasant to work with and most importantly technically talented. He diagnosed, explained and remediated the plumbing issue in no time.

Like we said when we had our last issue - we would go to Valdel / Steve for any future issues and so glad we stuck to our word.

Thank you again Steve A and Valdel!!

Rich W.
Rich W.
11/22/2021
I used Valdel for clean up the sink drain and install the garbage disposal and fixe one small issue related to bathtub shower. The technician mislead me of time he needed for these tasks in order to charge me much more. He told me he needed at least two to three hours to clean up the drain, but it turned out he cleaned up the drain and installed the disposal in one hour and charged me $700 for this job. Then he charged me another more than $300 for fixing the small issue of bathtub shower. The technician is skilled but charges too much for the service.

AJ D.
AJ D.
03/07/2021 12:00:00 SA
Billy was amazing.  I called on a Sunday and he was here within less than an hour.  He tore through the task like it was nothing and then done.  Fast, efficient and absolutely professional.  I would recommend Billy and Valdel plumbing to anyone.

Michelle H.
Michelle H.
11/09/2021 12:00:00 SA
They have no hourly rate!  The guy came to my house take a look , I paid diagnosis fee 185$  ,then just replaced shower drain they need 285$! They are pricey!

Wayne W.
Wayne W.
09/11/2020 12:00:00 SA
Very friendly and fast service . The dispatcher were very helpful and Billy the plumber were well spoken , quick and efficient . Highly recommend

Roy C.
Roy C.
12/20/2020
Very good service but a bit pricey. However, you get what you pay for.
I had them install a backup sump pump and install a new faucet.

Plumbers (Tim and Steve) were friendly, informative and did a very neat job.

As these things go there was a small leak that developed just after installation. Plumber came back that night to fix it and then another small leak developed. He came back first thing in morning to fix. Now no issues.

Lesser plumbers may have taken the money and ran but they kept their word on their guarantee.

Would use again.

Mary Y.
Mary Y.
10/08/2020 12:00:00 SA
Service was quick. I got charged $220+ to fix a flapper on a toilet ! Overcharged and drained. Please get second opinions and look online for average plumbing costs.

Jonathan C.
Jonathan C.
10/31/2020
Loved that he showed up with mask and shoes cover inside my house and they were on time within 30 minutes after the call. Worked was simple to change water supplier pipe to the toilet, he has to change to flex line. I think it's little expensive,$145 but work was completed with aftermaths so far.

Alexis M.
Alexis M.
10/22/2020
I've had excellent customer service from Valdel Plumbing twice for two major issues. First I had a leak under my sink and second I had a leak behind my tub. Each time the technician came I received a text message prior with a picture of the technician and a notice that said the technician will show up with a mask and follow the safety guidelines regarding the pandemic. My technician Steven was extremely professional, on time and quick with his work. This company has reliable, fast service with respectable technicians plus they are cheaper then there competitors.

Noel B.
Noel B.
1/23/2019
A+ experience! I woke up at 11am (yeah, I slept in!) to find a leak in my basement, jumped on the HomeAdvisor app and within 5 minutes I was contacted by a nice lady to schedule, which was great because they had an opening same day! At 1pm I received a tex and email saying my tech was on his way. Tim showed up 2pm, figured out what the issue was and fixed it by 3pm! Tim was literally the best and most professional plumber I've ever had at my house.  He ever gave me a welcome packet! I'll definitely be using this company going forward - thanks Tim for doing a great job!

Brian C.
Brian C.
6/24/2021
Technician arrived on time and did a great job installing the new toilet within an hour . He cleaned up and dispose the old toilet for me.  He followed COVID protocol and never take his mask off the whole time.

Rose W.
Rose W.
10/09/2020 12:00:00 SA
Excellent experience from start to finish!
Steven A. and Eitan were great!
I feel like I really lucked out when I called Valdel because I had no idea how to find a good plumber. I asked friends and family but either they didn't know one or the ones they recommended didn't call me back or didn't travel to my area. I googled plumbers near me and chose this company based on reviews and instinct.
Very, very happy that I did!

Krísten S.
Krísten S.
11/10/2020 12:00:00 SA
Showed up on time and was extremely friendly but didn't address or fix my issue after I explained my leak in detail (tech seemed like he was in a hurry).  I also called regarding another issue and was told I would get a callback- it's been 2 months and I'm still waiting....

Jpmas A.
Jpmas A.
07/05/2021 12:00:00 SA
Quick friendly honest service and no hidden charges. Technicians Billy and Joe were polite, professional and kept me up to date during the install. Will use this company over and over.

John B.
John B.
02/07/2020 12:00:00 SA
The technician that responded to my call Billy Pearsall was very professional, prompt and provided thorough service. I had a leak going into my basement and could not figure out where it was coming from. Billy got right to work and pinpointed the source, fixed it, kept the area clean and was concise explaining what had to be done. Pricing was fair, response time was quick. I would definitely recommend Valdel  Plumbing to anyone.

Lisa D.
Lisa D.
1/16/2020
Right before the holidays, the pipe under my mom and dad's kitchen sink burst.  They called Valdel Plumbing after hours on Friday, December 20th. Since they could use the water from the bathroom faucet, it was not an emergency, and Steve was at their home early Monday morning.  He was friendly, patient and efficient, answering questions, diagnosing the problem, and preparing a quote. He got right to work, and efficiently completed the repairs so the kitchen sink was useable.  He found additional problems/potential problems and gave my parents the option to address it then or wait, and broke the pricing down for each option. My parents chose to get it all done then.  Steve said he would be back
on Thursday 12/26. He showed up when he said he would, and completed the job.  He was friendly both days even though the only access to their plumbing is a very old, very dark, cramped and low crawl-space that has to be accessed through a small panel in the side of the house. The fee was reasonable and my parents felt it was fair. I recommended Valdel to them after reading online reviews so I'm appreciative they were not gouged. Thank you, Steve!  Well done!

Jennifer B.
Jennifer B.
03/12/2021 12:00:00 SA
Our sewer line out to the street was full of tree roots with possible issues where our sewer line meets the sewer main under the street. The Valdel team, especially Billy and Eitan, were amazing. We were working through a family medical emergency at the same time, and they were able to help us diagnose and solve our sewer problems really efficiently, even working with the township to get questions answered. They provided superior customer service and were kind and courteous to us during an incredibly stressful week. We are so grateful to have found them!

M C.
M C.
5/13/2021
The plumber was on-time, clean, and very professional as well as informative. The office staff was helpful and attentive. I'll definitely use them again in the future.

Ilya S.
Ilya S.
7/22/2020
Awesome service. Everything was great, from the scheduling to the plumber (Steve) who did the repair. Very reasonable pricing IMO. Would definitely use them again!

Michael N.
Michael N.
11/19/2020
The guys followed all COVID 19 protocols and did a Great Job clearing a main drain clog!

Shawn M.
Shawn M.
7/17/2019
This company was recommended to me by an online home repair website.  They were offering a special to replace an outdoor faucet at a very reasonable price.  I bought the special as I needed one of the faucets replaced.  Everything went perfectly, especially the communication with the technician. Got a text when he planned to arrive and another when he was on his way to my house.  Work was done within an hour, he did a nice job and explained to me what he did to install the faucet (not an easy job, he had to deal with a 2ft crawl space).  Best of all, no additional costs or any sales push by the technician to perform additional work.  Also, was able to have him come out with only a few days notice.

Kyle S.
Kyle S.
2/22/2021
Tim Cullen provided excellent service and transparent pricing, and followed all COVID safety protocols. Couldn't have done anything better.

Alice C.
Alice C.
10/24/2019
I am very pleased with Valdel Plumbing. I called them yesterday and someone came out today and fixed the problem right away. Tim Cullen, the technician, texted me his picture and profile info right before he headed my way. He was very friendly and courteous.  He patiently explained the problem and the repair. Also, I had a lower quote from another plumber and Tim called into the office to match the quote which was fantastic. Glad to have the problem fixed right away and not have to recall the other plumber. Definitely recommend and will use their service again!

Robin P.
Robin P.
11/14/2020
Good job - kept us informed, priced as expected, job well tested before departure.  Also, accomodated my schedule, and both technician and front office personnel were pleasant and helpful.

Lisa L.
Lisa L.
9/17/2021
When are upstairs toilet was being flushed, it started gurgling up downstairs in my kitchen sink. Place to call and these guys were sent out to my home. They sent him Culligan to our home. He arrived when he said he would be here, came into our home and assessed the situation. We've had plumbers before who have come in you tell them a little bit about what's going on and then they just assume they know everything and do what they do. Sometimes it works sometimes it doesn't. Tim took the time to listen to what we were saying and the problems that we were having over months that would go away and then come back. Tim assistant quickly did the work that needed to be done, and check to make sure that everything was working right and proper before he left. Additionally he adjusted our toilet upstairs to assist with less problems. He was a super nice guy and someone I would definitely call again.

Ryan M.
Ryan M.
06/06/2019 12:00:00 SA
Their price was affordable, showed up on time, and finished the job quickly. Billy was professional and respectable of my home, which I really appreciate. He walked me though what he did and made sure all of my questions were answered. If I have any future plumbing needs I will absolutely be calling Valdel Plumbing. Thanks Billy!

Reily M.
Reily M.
06/05/2019 12:00:00 SA
Woke up to find sewage back up in the basement. My husband's co-worker gave us Joe Valerio's personal cell # (I was unaware). Joe was extremely nice about it and even called his office to start the appointment process for me. A very friendly Valdel representative contacted me within minutes. Plumbing specialist, Billy Pearsall was out to my house a mere 20 minutes later. He was very knowledgeable, friendly, and polite. A coupon was brought to my attention that drastically reduced my bill. The issue was resolved within the hour. We will definitely be using Valdel for our future plumbing needs.

Dan O.
Dan O.
10/01/2020 12:00:00 SA
Just had my kitchen drain repaired going into the main stack. Billy arrived before estimated time (which was good), was courteous and got the job done. Plumbing isn't cheap but my feeling is that they are not high priced. They will be my go-to plumber next time.

Jimmy H.
Jimmy H.
11/05/2020 12:00:00 SA
Steve was super helpful and is an excellent problem solver. He was in our house for about 2 hours and fixed leaking bathtub pipe plus a loose toilet flapper. He was able to do it all with minimal drywall removal (much appreciated). We've now used Valdel twice for different issues and will definitely use again if anything else breaks

Jeff F.
Jeff F.
10/30/2020
I saw positive reviews (recent reviews) from others so I decided on Valdel when I had a leak which couldn't be ignored any longer. Our service tech Bill was fair and honest about my options, basically the bare bones on up to what he would do if it were his house. He had others join him to help and I apologize for not getting their names but all of them were great. I would definitely call them again for my next project or emergency repair. Thanks Bill

Brian M.
Brian M.
01/03/2020 12:00:00 SA
Very professional and fast from the office to the plumber. Jerry came out to replace my busted garbage disposal the same day I called, worked quickly and didn't leave any mess behind. 5 stars, will use again and recommend.

Christopher J.
Christopher J.
07/09/2020 12:00:00 SA
Getting a water heater repaired is like pulling teeth.. I called more than 1 plumber and all they want to do is replace the unit when a simple service call/diagnoses will do. I called these guys cause they were listed on Bradford Whites website. My unit was only 8 year old (installed) and a top of the line direct vent gas 48 gal. unit. It had a problem with the burner going out on a relight when calling for hot water. Valdel came out, was very thorough but told me they couldn't get parts for this unit because of it's age (Bradford-White made in USA??). So they gave me a number of $2300 to replace.. after picking my jaw off the floor, I OK'd it but then did some research (kind of late at that point). The model they gave me was a 2019 model at $1295 on internet. So he charged me $1,000. to install!! That's nuts. They also  told me PA code said you need an expansion tank on all water heaters. I Googled that and boilers need one expansion tanks NOT water heaters. I'm not happy, I feel violated. Last time I pick a plumber at random.

Lori C.
Lori C.
11/18/2019
We had Valdel Plumbing come to our home to do several repairs as well as replace toilets. Steve was the tech that came.  Not only was he efficient and knowledgeable, he was also kind and very professional.  The work he did was outstanding. I will only use Valdel from now on.  I would give this company 10 stars if I could. I highly recommend them!

Tom O.
Tom O.
11/10/2019 12:00:00 SA
Was very pleased with the professionalism, friendliness and price for the job well done.  Tim Cullen, the technician, treated my home and family respectfully and was a truly great representative of Vadel and it's trusted/guaranteed work!! Thanks again Tim, Renee and

Ken M.
Ken M.
9/13/2018
We came back from a vacation to no hot water.we called 3 competitors who offered emergency same day services. These guys were the only one to actually schedule and came out within 2hours. I wouldn't expect that turn around always but it made a great impression. Friendly, personable and professional service. Reasonably priced without the hard sell on additional services.

Michael N.
Michael N.
12/10/2019 12:00:00 SA
I had a wonderful experience as a first time customer with Valdel. From the answering service on the weekend to the call back from Christine who was extremely sweet and caring to my situation (death in the family/attending funeral services out of state) working around my limited availability when scheduling my service call. Ariel was also nice. When my tech Steve arrived, he was professional, friendly and even sincere as he expressed his condolences for my loss. Steve quickly assessed what needed to be fixed and even explained everything to me before he did it and as he was working. Steve is a fine young man and was even kind enough to offer me a coupon for being a first time customer. Once the repair was made, another issued was discovered that we weren't expecting nor aware of. This latest issue will be very expensive to repair. Steve was able to talk to his manager about offering me a lower fee for my repair that day because it didn't entirely resolve all issues. Steve and Joe went above and beyond to work with me and come to a reasonable solution that was agreeable to all parties. I highly recommend Valdel Plumbing and it's staff and services.

Manesh M.
Manesh M.
05/09/2019 12:00:00 SA
They will rip u off u are not careful. I called them to clear clogged drain tub reading reviews. They wanted 375 dollars to clear clogg which was 10 min job. Technicans try to scare u with horror stories to get extra money. Once i refused for service they brought price down to 150. So be careful.

Larry P.
Larry P.
7/26/2018
This firm helped my daughter out in a situation where her water heater failed completely. Their service tech was great, and their pricing was very fair. We will definitely use them again.

Bill S.
Bill S.
7/17/2019
Service was excellent. I picked them in part because of the review on Yelp! My water heater went and I had water all over. I called their number and the woman (Renee) was very nice. She arranged an appointment for someone to come out within 3 hours. The plumber who showed was extremely professional and willing to answer any question. He gave me three quotes to replace the water heater that ranges from $1800 to $2600 for a 40 gallon gas water heater. I had little option since I had water all over and my regular plumber was unavailable. I knew I was paying too much and found out the next day that my regular plumber would have charged-$1100-$1200 for the same job. They did a good job and worked from 3:30 to 6:30 -so some up charge was to be expected by $1800-so beware. Replace your water heater before it goes! They last 8-10 years and mine was 11 1/2 years old. Nice professional people-but way too expensive!

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