Aqua Plumbing & Heating

Billy and his team are great. There were some issues with a subcontractor and Aqua went ABOVE and BEYOND to address the issue. I'm so grateful for this wonderful company and the excellent work they did.

They are not thorough...they do not have appropriate equipment to do a proper job...added the cost of toilet seat removal which ended up being more than the cost of having them come out for the drain clean.
Added to all this, they did a shoddy job...I will NOT recommend them!

I had a pipe freeze and Aqua had someone come out within days of posting the project to Yelp. The plumber replaced the pipe in under and hour and charged less than the last guy who came out. Hopefully I won't have to, but if I do need a plumber I'll call these guys again, for sure.

This company responded to my request on the same day I called. Billy and Richy arrived on time and introduced themselves. I received a fair price quote to repair a leak under my kitchen sink. The leak was fixed, and Information was given how it happened and how to prevent future issues.
They were both polite and professional. This is a company I would definitely hire again.

Literally could not recommend more highly. They fixed a leak in my shower and then also replaced the same problem in another bathroom as a preventative measure. Reasonable prices, affable crew, quick responses and high-quality work. I would choose them again for any plumbing work in a heartbeat.

My flat fee was for $75, so I was surprised when charged for $125. I just needed one piece unscrewed and it took no more than 5-10 minutes with no parts added. The person who came was nice and professional, but I simply can't recommend paying that much for so little. Read the fine print with Aqua.

price was fair, work was solid and i will be using aqua for everything plumbing related going forward. jimmy billy and trevor are all great guys.

unless you have a really tiny job better suited for a handyman, or you identify as a rude and capricious person... you should stop reading reviews and just call aqua.

Aqua Plumbing is not a company of plumbers. They are a well oiled team of master craftsmen

Warning: this will not be a short review. You can't boil down greatness into a couple of sentences.

I originally contacted Aqua Plumbing and Heathing to have a faucet installed outside on the front of my wall. I gathered some estimates from them and others but chose to pick Aqua based on their high ratings (well deserved) and their customer service ettiquette and super quick response times. Mike was here later that same week to look at the desired location on the front of my house, the current plumbing and the fixture I provided. He provided a fair estimate and was able to complete the work that same day in not much time at all. His attention to detail, professionalism and humor are all top-notch. He definitely went above and far beyond with providing a clean installation with a relatively simple job.

With such a great experience the first time, I decided to reach back out to have all of the plumbing from my bathroom and main drain/vent stack replaced. I also wanted to replace a leaky tee fitting that was dripping onto a black iron gas pipe directly beneath it and the gas pipe itself. This was definitely a big job in such an old house since there was cast iron, a waste/vent stack that ran outside from the bathroom and entered back through the basement to the main sewer and a lot of old school engineering involved.

No matter what challenges were thrown, unexpected leaks from bad joint connections, routing piping around windows, etc, Mike and Bobby handled everything on the fly with amazing results. Just like the previous job, the quality of the work was absolutely impeccable. Everything looks as if it came originally with the house and I can't think of anything more to improve any of the new work. It's rare that I completely trust anyone with working on my house but with Mike and crew there was never a doubt/concern in my mind. Now we have all new up to code infrastructure with room to update/repair/replace much more easily in the future. Even on post work walk through, Mike provided some recommendations to replace my water heater with a shorter model of same capacity due to how the exhaust was currently routed incorrectly. The attention to detail can not be emphasized enough!

No matter what work you're looking to have done, Aqua is the best. Period. We will be using them again for future work we have planned and recommending them others in need of plumbing work.

Was able to get a same day appointment for a second opinion after the gas company told us we had a leak with our heater line.

Aqua responded to my Yelp message and I was able to schedule an appointment for later in the day. They called saying they were running late and then the technician called to follow-up, giving an estimate of the time he would arrive.

Once he arrived (I believe it was Bobby), he was socially distant, wore a mask and was professional. We told him our situation and that we wanted a second opinion. He was honest and told us that our first opinion was correct in his assessment. He did point out some other things that may be the cause of our sewer smell and said he would be glad to come out again if the smell continued.

I wouldn't hesitate to use Aqua again - great company and service!

Great service, communication and a knowledgeable plumber. Highly recommend Aqua- Mike was on time and very honest about my issues. He was professional, courteous and friendly.

Aqua Plumbing & Heating did a great job at my house getting a fairly complicated drain issue fixed. They communicated really well, answering my questions, helping me figure out how to get the most out of the job, indicating how they would approach the work and what possible issues could be discovered in the course of the work. One of these turned out to happen, and the adjustment to their proposal was completely reasonable. They carefully inspected everything before making their proposal, which was detailed and clear. Everything was done on the schedule they indicated. I feel like they provided an excellent value, and it was a pleasure to work with them. They even managed to do some while we're working in this area extra work that I had asked them about (installing an additional radiator) that boosted the value of the work even more, adding value to my home. Excellent on every front. A fairly rare level of quality, service and value.

Quick response and availability was quick.  They were very polite and handled the situation promptly.  Their level of communication was awesome.

We had a sink reinstalled and some drain pipe replaced. The guys were quick and efficient with the install. When a slight issue came about from the work they did, they were out the very next day to fix that issue with no questions asked. Vinny was especially great as he informed us of any potential future work we should consider, but wasnt pushy on us getting it done that day. He was honest and answered all of our questions and eased our concerns.

I needed a new toilet installed;  They were quick, reliable, efficient and affordable.  Will defintely use them again for future plumbing needs.

The guys were very educational and did an excellent job locating and fixing a hidden leak with minimal damage to ceiling and kitchen cabinets.

I was so pleased with the service I got from Aqua Plumbing. I had called a different plumber to look at my kitchen faucet which was leaking a ton of water from the base - to the point where there was a huge puddle under the sink and on the floor. This first plumber took one look at it and told me that the whole faucet would need to be replaced...but this very same plumber had installed that faucet in my house about 7 months before.

I called Aqua for a second opinion, and after looking at it thoroughly he determined that a piece of the faucet needed to be tightened, which he did, and that fixed the problem! He didn't even charge me for the service. :)

The job was well done and the workers we nice guys.  They did the work in one day, including digging up my sidewalk and then cementing it.  They workers showed up with masks.  They also cleaned up their boot tracks on their way out.  These guys are my plumbers now.

Aqua did a great job - came on the weekend to check out the problem, moved quickly to get me an invoice and schedule the job.  The day they installed the heater, they were on time, masked, and did a great job, including extra support for pipes and just generally a clean and competent job.  They were also friendly and helpful.

I've been using the same plumber for a number of years. I needed to make a change for several reasons, one being cost.  My regular plumber was getting to expensive. I thought there had to be other good plumbers out there that were more reasonable. I called Aqua plumbing and Billy answered right away. That was a plus right off the bat. Fortunately he was able to come the same day.
A few hours later he was at my door. I needed a whole new shower mechanism installed, as well as a new faucet on the bathroom sink.

He was very engaging, pleasant and more importantly, knowledgeable. His workers came the following week. They were just as pleasant and knowledgeable. They really made me feel at ease.
The job took a while because it's a small bathroom and very tight to work in. They were wonderful.
Took there time and made sure everything was done properly. The price was very reasonable. I was so happy I made the decision to try someone else.
I actually heard about them on Facebook. The reviews were great. So I gave them a try. So glad I did.
Thank you Billy, Vinny and Michael. There was one other guy but I can't remember his name.
I highly recommend them.

I couldn't be happier with Aqua Plumbing! I messaged on Yelp last night in a panic after sewage started coming up my basement sink drain.  They were quick to respond, easy to schedule via yelp messenger, and included an estimate. Vinny came today and he is a gem. He called when he was on his way, wore a mask, and was incredibly professional. He quickly diagnosed the problem, walked me through what was happening, and then fixed it all in less than an hour.  The price was very reasonable- much lower than quotes from some of the other companies I called. I would use them again in a heartbeat and will be recommending them to family and neighbors.