Best Businesses in Philadelphia, PA

Had a problem with the main drain stack in my basement.  Mark came out the next day and quoted the repairs.  Better price than the rest of the guys plus he was going to patch the concrete floor where needed whereas the others said I would need to find a separate contractor for that. Came the next week to do the job and finished on-time and left it cleaner than he found it.

After having my sewer line back up twice in two years due to root intrusions in the terracotta (!) pipe, I decided it was time to replace rather than just clear the line.  Travas was one of 3  plumbers that came to assess the issue.   I was impressed with his knowledge of and comfort with excavation.  He offered a fair price and followed through on everything as promised.  Emails and texts were promptly returned, questions thoroughly answered, online payment was easy, and permits and inspection handled without incident.  He and his team got started at 8a and were done by 3p.  I remain impressed with the speedy and professional work.  I've found the plumber I'll be calling for as long as I call Philly home.

Brandon is great! He was very responsive, and was able to fit me in soon after I called him. He gave me a very reasonable set quote to replace my kitchen faucet and completed the work quickly with no problems. I also showed him around the house to other things that needed to be done and he was helpful in explaining and advising and gave me a quote for those items as well. I would highly recommend him!

I would highly recommend Boss Plumbing to anyone in the Philadelphia area.  I live out-of-state and own a rental property in East Falls.  When I recently needed a plumber, I reached out to multiple places and most either didn't respond or couldn't come for weeks.  Warren responded very quickly and went to the house to resolve the problem the next business day.  He was communicative and helpful throughout the process, and for that I'm very grateful.

Aqua Plumbing & Heating did a great job at my house getting a fairly complicated drain issue fixed. They communicated really well, answering my questions, helping me figure out how to get the most out of the job, indicating how they would approach the work and what possible issues could be discovered in the course of the work. One of these turned out to happen, and the adjustment to their proposal was completely reasonable. They carefully inspected everything before making their proposal, which was detailed and clear. Everything was done on the schedule they indicated. I feel like they provided an excellent value, and it was a pleasure to work with them. They even managed to do some while we're working in this area extra work that I had asked them about (installing an additional radiator) that boosted the value of the work even more, adding value to my home. Excellent on every front. A fairly rare level of quality, service and value.

2/11/19 Update
The agreed upon rate was $125 an hour for repair of the pipe. There was never any mention of the charge being per person as there was never any mention of an accompanying assistant. Bottome line, there was either a charge for the work performed for free or there wasn't and if there was I should have been notified upfront so as to make an informed decision about whether I wanted to proceed and for which tasks, but for JS to act in the manner of pro bono and then inflate the cost of an agreed upon job after the fact IS dishonest. Yelpers take note.
Revised Rating. One star. Awesome work. Shady pricing.

Original Revie
Things that make you go HMM
1. How niceness (is this even a word), can be deceiving?
I didn't realize right away that I had actually contacted JS in December for a nagging issue with my water heater only to be told he was too busy to help at that time. Now, having a situation in late January, where I had no heat, no hot water and a clogged sink with a jammed garbage disposal, I was at my brink and sent a mass message to most of Yelp. 41 degree house? Fine, dress like an Eskimo, heat one room like a sauna. No hot water? Does the stove work? Do I have a pot? Yes, to both? Then what's the problem?? But couple those two issues with, single kitchen sink clogged and suddenly it's hell on earth. This time, John responded within minutes, after hours, while enroute to an emergency call on a Friday (nice, right?). He was booked thru the weekend, but agreed to check his schedule and get back with me by Monday. He called on Tuesday, able to stop by in 2 hours. Luckily, I was able to be home. By the time John arrived, me, a handy friend thousands of miles away and Youtube, resolved the clog, but in all my understanding  and my friend's expert explaining, I couldn't fix the garbage disposal. John took 10 seconds to connect a loose hose and 20 seconds to explain how it all works, for no apparent charge (nice, right?). John took a look at the water heater, which may or may not need to be replaced and by chance at the furnance also. In thouroughly explaining the system to me (nice,right?), we found a leak in one of the pipes. John agreed to return in 2 days to fix both issues. Price: Water heater replaced at $1200 and $100/per hour for the cracked pipe. I passed on the work for the water heater, having already received a more competitive quote. Without the work for the water heater, the charge for the pipe work would be $125/hour. Sure.

2. How does 1x1 equals 3?
Having had the same work done previously (& recently), which I observed from start to finish, and having consulted people that I know and trust before John arrived, I knew the job should be straightforward, relatively simple (it was both) and take no longer than an hour (though John somehow guesstimated 3-4 hours). For whatever reason, (you be the judge) in all his experience and having seen the exterior pipe he would be working on, when John arrived, he claimed to not have any of the necessary replacement supplies (i.e. the standard 3/4 90 (basic elbow) and a 3/4 union pipe). Not sure that I buy that a 17-year plumber that drives a van and presumably has repaired countless pipes, didn't know what would be needed beforehand AND didn't already have the supplies. If not, what a waste of the van's space and so said experience. While you're at it, you may as well tell me that the earth is flat too. At any rate, he left for nearly an hour, obviously at my expense. All told the actual work lasted hardly an hour at best, but with included 1 hour trip to supply store, 2 hours. Lucky me, I have a security camera, so I can be accurate with times. Arrived-8:55. Left- 9:22. Returned- by 10:05. All work completed-10:51. $125x1= $125 right? Not with JS-BS math, as my total was $350. I didnt contest it initially, expecting the invoice to explain further. I don't cheat, I'm not conniving and I have morals, so if I owe you, I'll certainly pay. Instead, the invoice I received (which I checked in email after he left-major no,no I now know) shows one line item for a single, inexplicable, overpriced total. I've reached out requesting clarification twice, by email on the day of service and by text the following day. Two full days have now passed with no response. Guess he's really busy.

3. Why it's IMPOSSIBLE to find credible (read, honest) contractors in Philly?
Enough said.

Rating: Decent work, Bamboozle Pricing  -20 stars for the riduclous pricing. 22 stars for the solid work and patient service. TOTAL: 2 stars
BS math back at ya.

I noticed I had a leaking shutoff valve under my toilet, looked on yelp for plumbers and noticed Plumbing and Things had great reviews so i sent a quote request (this was on Friday evening) Kit actually called me back about an hour later. I described what was going on, he told me what the problem most likely was and gave me a price, I agree because it was a good price. He was able to come out the next morning, he was on time , very professional and was very nice. The problem was exactly what he said it was, he completed the job and even cleaned up the area. The price was what he said no add ons and no surprises. I definitely would recommend calling Kit and getting Plumbing and Things for any job you may have.

Rudest receptionist I've ever encountered. We had an emergency and got a bulldog instead of a sympathetic ear.

This business should consider getting someone who understands customer service.

Rude, rude rude.... No thank you!

Professional, Responsive, and Awesome Work!  

Hello Everyone,

I chose Rick Lucas plumbing based Yelp Reviews and he was great!  I was selling my home and needed someone to repair a tricky leak in a very tight space, along with other repairs to busted pipes.  Rick always responded when he said he would, he was at my home when he said he would be there, and was very professional and great to talk to.  He was able to schedule me on a Friday afternoon, when I talked to him only that Monday before.  The price was very fair too!  I would highly recommend Rick Lucas Plumbing.  
Best,
Liz (Willow Grove)

Miller plumbing is wonderful! We just installed a Reverse Osmosis Filtration system that left us with all kinds of leaks. Mike showed up with another really nice guy! They had to get another part and do some soldering. They also helped figure out the issues we were having with the RO system! They arrive on time, are clean and extremely knowledgeable! We have found the plumber we will use for any other issues in this house! :)

Jack (the owners son) installed a new fixtures for my bathroom and I couldn't be happier. It took him a little longer than usual b/c of unexpected problems with the pipes and he didn't overcharge me on the count of  it. Very considerate and nice. I am very happy to have a reliable plumber (they actually called me back and came when they said they would!) I highly recommend this company.

Very professional and fast from the office to the plumber. Jerry came out to replace my busted garbage disposal the same day I called, worked quickly and didn't leave any mess behind. 5 stars, will use again and recommend.

Didn't call them first, the first call would not show up. It was late, they came out they took care of it till it was done. I was very happy with their service.

Great company, installed water heater and bidets for my toilets. Ensured no damage was done to floors while hauling away old one. Reasonable pricing and quick responses, highly recommended.

I want to thank Chris Williams for what he did for my wife and I today.  We were watching water seep into our house from a pipe outside.  I called several plumbers and everyone told me they could not help because they were booked solid.  When I spoke to the nice young lady at Williams Precision Plumbing (sorry, I didn't remember her name), she told me they too were booked solid.  However, she sounded truly sorry to tell me that, so I felt comfortable asking her if she could recommend someone who might be able to help.  She agreed. Within a minute or so, Chris Williams got on the phone and calmly asked me to explain what was going on. After listening to my explanation, he suggested that I text him some pictures of the outdoor pipe I was speaking about, which I did. Within 5 minutes, he told me that the reason the shutting off of the main water valve in the house didn't help, was because this was an irrigation pipe. He told me to trace the pipe back into the house and find another valve that would control the irrigation system.  He did all of this, while calmly apologizing that he couldn't come by right away because they were involved in a major job where an inspector was present. I followed Chris' advice and within 5 minutes was able to identify the correct shutoff valve and the water finally stopped running. In an age where many will not go out of their way to offer help unless they are directly profiting from their assistance, Chris offered help because he is a true professional and a very decent guy.  You can rest assured, the next time we need a plumber, Chris will be the first person I call.

We called My Plumber because of the great reviews and availability on a Sunday. Bernie answered our call on a Sunday and diagnosed the problem over the phone and gave us instructions on what to buy and how to attempt to solve the issue to save us some money. He diagnosed the problem correctly (clogged main) but we were unable to fix ourselves and sent someone right over when we called on Monday morning. Everyone we interacted with was extremely kind and helpful. The issue was solved quickly and without too much financial damage.

We contacted Mr. Rooter about an exterior drainage and sink hole issue that continued for 6 years after the issue had supposedly been fixed by another plumbing co. who refused to acknowledge it.

Mr. Rooter Co. was amazing. They were prompt, responsive,  and knowledgeable. They listened, assessed the situation and addressed the residual effects of the original faulty work. They uncovered the cause of the devastation. The original plumber was to replace the clay pipes with new materials They never connected the new material to the existing porch pipe. Instead they filled it with rocks and shredded tarp. The water drained into the ground and worse.
We were shown every step of the way for assurance as we were wary of plumbers at this point.
They did meticulous work, were respectful of the property, cleaned up after AND it's fixed! We are to the moon. I am so appreciative of their expert, fairly priced, and ethical service and highly recommend them.

Prompt professional service company. Reasonable pricing. I will use again and recommend.  
Kudos K and Thank you!!!

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