Goodman Plumbing

A year ago I had a hot water heater installed by another company; they did a terrible job and ultimately cost me thousands of dollars. This Saturday, the water heater made a sound so explosive it sounded like a bomb. I went downstairs and saw that this explosion actually blew the control panel door off of the water heater. Concerned that it might literally explode, I called Goodman Plumbing as they had come to the rescue previously when this horribly installed appliance left me without hot water for five days.

It took less than five minutes - literally - from the time I made the call to when Sean, one of Goodman's skilled plumbers, made it to my house. Less than five minutes on a Saturday to respond to a call. He went over everything, made sure the device would be safe and pointed out the dangerous way the water heater had been connected to the main heating source. He was the third person to do this, so it wasn't about a sale. We agreed that this water heater would remain problematic and never allow me more than a few weeks' peace and that it was better to install another one, which he was prepared to do the very next day, even though it was a Sunday.  He actually came with a team on Monday afternoon, so I could still put in a full day of work. Even an amateur like me can tell how much more workmanship went into the installation - and for less money than the original water heater cost.

Sean made sure I understood everything about how the heater was installed and how to work it. He taught me how to safely turn off the gas if I ever felt there could be a problem. He explained the process and didn't leave until I understood what had been done. In short, he treated me like a valued customer, and more importantly, a valued person. Everyone I have met from Goodman Plumbing has been caring, respectful and supremely competent. They have responded quickly to my concerns. Sean is the latest among this amazing team to demonstrate what real professionalism looks like and I am truly appreciative.

Did complete repairs under kitchen sink.  Great work and fair pricing. Would definitely use them again.

When we bought our house, we were warned in the inspection that our furnace - which was older than my partner and I - was on its way out. While it wasn't an emergency, it was something to kick up a rainy day fund for.

Cue this weekend, we started smelling gas. After an emergency PGW call, our options were to patch the leak, or remove and replace the whole thing. We'd been kicking the can down the road, and it was time.

We've been working through a lot of fun renovations lately. This definitely wasn't a 'fun' expense, but a necessary one, and Goodman did a great job of making the process as painless as possible. Our new furnace works great, their team was prompt with appointments, on top of communication, and did the work in about 5 hours all while I worked from home.

We had been quoted some jaw-dropping amounts from other local companies, and their price was more than fair for all the reasons stated above. Would recommend if you're in need of HVAC work here in Philly!

This weekend Philadelphia experienced a heat wave with record breaking highs. I have a very old dog with severe health issues who was not doing well during this weather.

I tried contacting numerous emergency HVAC services, but due to the high demand no one was available. I finally got in reach with Goodman Plumbing, and they were offering to come right away. Our unit is on the roof, and they still offered to come first thing the next day. They were honest and responsive, and seemed empathetic to our situation.

The guys who arrived were quick to get the job done. They located the problem and solved it quickly and effectively. My realtor, who was an absolute terror during all of this, was arguing with me over the phone and trying to get out of paying for it. They took notice to that, and offered to reduce the price for me. They made a terrible situation much much better and I would recommend this service to anyone!!

Would love to review this business. I called to schedule an appointment. A week later, no one showed. I did get a phone call saying someone was coming out but I waited 30 minutes passed the window time and no one ever came. Will update if I ever receive a response.

VERY UNPROFESSIONAL!! This company dumped trash in front of my home after doing work somewhere else in my neighborhood. I called them, because their company info was visible on the vehicle, thanks to my home's cameras. Whoever answered the phone seemed apologetic and I was promised that someone would be by to pick it up, but of course it never happened. I was forced to deal with the expense of having it removed. Tasteless.

We have used Goodman Plumbing twice: once for emergency and once for a leak and tub faucet replacement.
Both times I was called back immediately and serviced the next day. Price was fair, service quick, and technicians polite and friendly. I have had other bad experiences with plumbers and it has made my experiences with Goodman that much more refreshing.

Their ads say they do plumbing, electrical and tile.  I wanted a steam shower installed.... A little electric, a little plumbing and tile!
Nope we won't do it. I checked with the boss he said. I asked him to ask the boss for a referral. He said no.

This Company advertise family owned and quality service. He finished by swearing at me and to go Google it for myself!  I returned the courtesy.

When you have this much abuse trying to buy from a Company, can you imagine the problems if they did the work improperly and needed to be fixed!

Called Goodman Plumbing out of Feasterville & the next morning their friendly plumber was at my door. Diagnosed the problem within seconds; repaired the damage in a timely complete fashion! Accepted my coupon & payment by credit card with no issue. Quick, efficient, knowledgeable & professional Representative of Goidman's Plumbing. Have used Goodman many times over the years; have recommended them to neighbors, friends & family. Always happy with their services.

They came out for us in a plumbing emergency, and did a great job! This was 2 years ago but they did a great job fixing our shower and bathroom floor.

We called Goodman when our basement starting flooding on Easter Sunday at 9PM. Despite shutting off the water to our house, it kept pouring in and we had no idea what was going on. Jim showed up in a mask first thing Monday morning, inspected all of our pipes, and determined that the issue was actually coming from our neighbor. When our neighbor insisted her basement was dry, Jim went next door, talked to her about our issue, and asked if he could inspect her crawl space... where he subsequently found a huge leak (that had flooded not only our basement but her other neighbor's, too).

When we asked Jim how much we owed him for the visit he said, There's no charge because there was no work to be done. We saw a Goodman truck on our block a few days later, there to fix our neighbor's pipes. These guys are consummate professionals and we'll certainly be using them for our plumbing needs from now on.

They showed up very quickly when we were hearing odd noises from our pipes. Jim came in a mask and resolved the issue we were having with our toilet flushing. The price was reasonable. We are really happy with their service.

I have used Goodman several times. Not only has everyone who has come out been fast, efficient, fair, friendly and explained everything so I could understand. They also helped with figuring out my unique situation of having my wheelchair and sink pipes fighting.

These kind of complaints are usually associated with new ownership
. Something happened.  And  I really hate to post this complaint...But I feel totally taken advantage of. The repair happened on schedule. But the bill was ridiculous.
Me, being new to Philadelphia.
(And only dealing with construction, remodeling type issues) called Goodmans for the 3rd time.
My home is 60 years old. Sooo. the laundry sink corroded and leaked. Natural occurrence.
Replaced and works fine.
BUT...NO ITEMIZED BILL. AND they charged me $900. for a sink that cost maybe $100. and a new faucet. Sean was very personable, the sink works. He arrived at 7:50 AM, finished by 10:30
I will NOT call Goodmans EVER again.

We've been long-time customers and generally happy with their service, although I fail to understand why my heating needs repairs every year.  A new (expensive)heater should have done the trick.  The guys who come always seem competent, but they call the office to get price quotes, usually resulting in some stated coupon or discount which results in typically very expensive service.  That said, wait times for service have gone from a day or two to many days, even a week, regardless of the problem.  No heat for a week mid-winter while my pleas for a service call have often fallen on deaf ears.
So I tend to be a loyal customer and attempted today to discuss my concerns, met with defensiveness, bad attitude and a snarky Do you want us to come out or not?  No thanks. Taking my business elsewhere.

Would not recommend, dishonest!

I hired Goodman to service an alleged gas leak noted by PGW. After apparently testing my gas lines, Goodman reported multiple leaks and suggested replacing every pipe in my house. The next day I got a second opinion from another plumber and there were no leaks found. PGW came later that day and resumed service. There was never a leak at all, just a bad meter reading from PGW!

Goodman lied about there ever being a leak and tried to over charge me to redo the gas lines in my entire home. WOULD NOT RECOMMEND!

I literally cannot thank Goodman Plumbing and Nick H enough!! They are amazing, quick, kind, professional and know what they're doing! They are experts in all things plumbing! They fixed my shower in the snap of a finger and I really can't recommend and thank them enough. Especially considering it is the middle of a pandemic, I called them yesterday, and literally less than 24 hours later have a working shower again!

If you need a plumber call and request Nick because no one in the city is better!

I had a leak in my tub and needed it fixed asap. I called Goodman plumbing and they had a opening the next day. Frank arrived at the scheduled time and gave me a price quote for the work. He was in and out within 20 minutes and was done. I was very pleased with his work and will use Goodman plumbing again in the future.

I just had my water heater replaced by Goodman Plumbing.  They were the best priced, very professional, very knowledgeable, and very clean in their removal and replacement/installation process.  As the technician, George, said to me, We do everything we can to leave the place in the same clean condition than before we arrived.  I appreciate that.  They were timely in their arrival, and called when they were en route to my house.  After the installation, George ran through what he did to ensure I was confident in the job competed.  I will most definitely use Goodman Plumbing in the future.  I'attached some pictures from today's job they did for me.  

Update: Literally the best Plumbing/HVAC company I have ever dealt with for my home.  Goodman just installed a new central air system. Absolutely meticulous work and they go above and beyond to make sure everything is perfect.  They also happen to be best in pricing, but my main drive is service and reliability.

We had a water issue in our garage and were reaching out to a few different companies in the area to get quotes and service. Goodman got back to us quickly, came to check it out the same day, and got the leak fixed in a short amount of time. Roman, the plumber who came, also gave some helpful advice and a referral to a good company to work with on damage that resulted from the leak.

Price was pretty reasonable, and the leak has been completely fixed, so we're happy with all of it!

I made an appointment for a free estimate. I had to wait 2 weeks to see them just to come out for an estimate. On the day they were supposed to be there, I sat around and waited all day, and about 30 minutes before the end of the scheduled time slot, I called to make sure I had the right time, and they said I wasn't even on the schedule. They said they would put my name in with the schedule manager and call me back to reschedule, but they never called. I went with someone else instead, that actually came out in less than a week, and they were on time, and they didn't waste my time and energy by running me around.

Among the bad experiences I have had with contractors, what happened with Goodman Plumbers is in a category of its own as being an act of pure evil. This happened on September 17, 2018, five months ago, but I have been deliberately waiting to make sure the way the problem was ultimately solved did the trick.

The background is as follows. Two workmen came to install a new washer, and to do so they turned  off the house's main water pipe.  Old and much mended, the pipe burst from the pressure, spewing water everywhere until they turned off all the water in the house.  It was already early evening and they began calling all the plumbers they knew to see  who could come repair the pipe that very evening. The person who agreed to come (for $175) was Stan from Goodman Plumbers.  He said I had the original iron pipes and this meant that a very large section of the pipe would have to be replaced. The cost? $2000. And he couldn't do the job until the morning, so we'd have no water all night.

He had me over a barrel and he knew it.  It was getting late, people lived in the house, and I needed to put a solution in place. But $2,000 out of the blue? Somehow I found the strength to look him in the face and, to his great surprise,  say no.  Stan stormed out in a rage.  The washing machine installers found me another plumber, who drove over. He was shocked by how Goodman Plumbers had handled the matter. He fixed the pipe for $450 with a repair that was far less radical and which, five months later, is working just fine.

Let me just say--I NEVER WRITE REVIEWS but I have to say something about the service I received from this company recently.

I cannot thank Goodman plumbing enough for their services. Earlier this month, I had some smelly back up sewage in my garage. Now here's the kicker-- I was planning to list my home for sale the following week.
In a panic, I called the well known Roto plumber to come out and assess the problem. Two men came out, did a little snaking of the drain and said they were unable to unclog the drain. He then called a work associate to send a camera down the drain. When the second guy came later that day, he simply LOOKED down the drain, said we have to excavate in a few days and quoted me $4k-$8k!!!! HE LITERALLY DID NOT TOUCH THE DRAIN AT ALL. He said he could tell by looking at the drain that he would not be able to unclog it

Keep in mind, I am supposed to sell my home and move out of state in five days. I don't have time nor the money to spend on a home that's about to be listed.

I called my realtor, discouraged and on the verge of tears, and he recommended Goodman plumbing. Goodman Plumbing came out the following day and got the problem fixed for a very reasonable amount (an amount that I'd feel comfortable paying three times over if I had too) I am forever grateful to Matt for his services. He was very professional, efficient and very kind. He got the job done in about an hour by himself!

HUGE THANK YOU TO MATT with GOODMAN PLUMBING! Give this man a raise! I will forever recommend this company to my Philadelphia friends. Hands down, the best!

Rudest receptionist I've ever encountered. We had an emergency and got a bulldog instead of a sympathetic ear.

This business should consider getting someone who understands customer service.

Rude, rude rude.... No thank you!

3:45 into the 4:00 hour of the scheduled service window, I called to find out where they were.  They said they had tried to call me twenty minutes earlier to confirm(?) the appointment, and because I hadn't picked up, they didn't bother to stop by, they just moved on to their next customer. No text message.  No email.   I asked when they could be back.  They said in 4 or 5 days.    In my opinion, their service could have been better.

At 9:30AM my water heater exploded. Within an hour Nick from Goodman had called me, taken my model number, retrieved a new heater and was at my front door. Nick and Jeremy made a stressful situation much more manageable. They kept things light and were extraordinarily efficient and polite. They even gave me a referral for Elite Water Damage and Restoration services who joined onsite within 20 minutes of my call. By noon my water was running and Nick and Jeremy had cleaned up and were on their way. Best service experience I've ever had in my home. I highly recommend these guys.

So I woke up Saturday morning with no hot water....old water heater dead, finally. Called my regular plumber--booked solid, couldn't help. Same for the guy he recommended. A little desperate, I remembered seeing Goodman's trucks around the neighborhood, saw some good Yelp reviews, called them. The receptionist was efficient, said somebody would be by my place in an hour. Ten minutes later Sean showed up. Long story short, by 11:45 he had squeezed (tight space) a new tank in and hooked it up. Problem solved. I'd recommend Sean and Goodman any day.

After contacting 3 other places with no return phones calls which is very unprofessional by the way, hubby and I contacted Goodman plumbing. Someone actually answered the phone and came out the same day. Within the hour actually. There were two guys both named Ed who snaked my back yard drain. They were very nice, very professional, and even gave a tip on how to try and prevent the issue from reoccurring. I will definitely use them again in the future!

Just to be clear, I am not able employee of this company. I'm an actual new customer who was satisfied with the work.

Very disappointed they took advantage of my grandmother who can't hear clearly and charged her money and didn't do any work it was suppose to be a free estimate I wouldn't recommend Goodman Plumbing to no one they are CROOKS ...
VERY UNPROFESSIONAL .... SERVICE SUCKS

Frank came to my home and state service would be $225.00. I informed him I was quoted $185.00 and he said that he would accept that figure. Immediately  pulled the cap off the chimney and stated cleaning would add $40.00 to the bill ($225.00). Cleaning took about 3 minutes.

So, I have to say I have nothing but love for this company.  I bought a house that the inspector missed A LOT to say the least on plumbing issues.  I had a few companies come out and give me quotes but this one was for sure the best in terms of response and price. And luckily I had them come out because after I had them quote me on potential fixes... I had a disaster.  My outside pipe broke and I didn't have a main shut off valve that worked 100%.  Tell me about a headache to say the least about a water bill.  but the company worked through this and fixed my problem.  Then they came out after and found my main street shut off valve (after being persistent digging up my yard to find it) and now my house is ready to go! now after 2 other jobs, I am hopeful all is fixed.  So thankful.

Technician Saiid(sorry if I misspelled it) showed up and was extremely helpful. he assessed the leak issue I had, figured out what next steps I could take & was extremely courteous and understanding through the process of getting it fixed. He went out of his way to help adjust my shower as well to allow for hot water access, where previously I was taking cold showers. thank you for coming out in the snow to come help in this emergency situation I was dealing with!

Called Goodman to come out after I was unable to connect my new washer due to my water valve shut off valve being frozen and my main water valve needing to be replaced so i could install my new washer. I had George come out the next day and was done within an hour. Reasonable prices and great service. Really recommend any of their work.

Someone from Goodman comes out to provide an estimate for a leaky bathtub faucet. After that I show him another problem a leak at a valve that only occurred when turned on but would stop after being turned off.  He proceeds to ask for pliers and breaks the bulb and left.
I call the office to tell them and they said I was blaming them my problem with this is
1.My problem was he left without acknowledging he made the problem worse and
2. When I called the office they made every excuse in the book including he meant well... as if meaning well is an excuse for cracking a bulb and leaving water running when it was not continuously running previously. I will never do business with this firm again. Thankfully I found an honest plumber with fair rates goodbye Goodman plumbing I will never recommended you to anyone again. To bad you don't live up to the good in Goodman plumbing.

Jason showed up earlier than the appointment time, and spot the problem right away. He fixed the furnace with in 10 mins. Very professional and very experienced. I would recommend their service to friends.

Like other reviewers have said,  Goodman is really good!  Great job installing two toilets and a vanity (that I supplied).  The workers were very helpful,   pleasant and efficient too.  Goodman also supplied a tiler for a new bathroom floor that we've needed for a very long time.  I picked out the ceramic tile I wanted at Tilerama on Oxford Ave.  The (wet bed) flooring job was not easy because nothing in my old house is level or straight. But, the tiler did an excellent job and we love it.  I thought Goodman's pricing was pretty good compared to some others for the work that was done.

Overall,  hiring Goodman was an excellent decision for us.

call them up for well service didnt even send no one to ck how bad is that for business , if i could give them half a star i would because gave me a date for 18 of july and no show truly and highly not recommend!!

My father had his heater fixed last Tuesday. Because of the unseasonably warm temperatures there was no need  to have the heat on for a couple of days.  When he turned his heat on the weekend it was not working.  He called them on Monday and they said they could not have anyone come out until Tuesday between 9-12, he called after 12 to inquire because it was past the time they said they would be there and was told they would be there between then and 4.  Two young men (different from the original person who fixed it on Tuesday) showed up to fix his heat. The technicians seemed to be inexperienced and were very rude to my 80 year old father, so he asked them to leave. I don't know about anyone looking at this review, but when I pay for something to be done,  I expect customer service to be superior no matter what.  So, I called about 30 minutes ago (today, Jan 14, 2020) and talked to a young lady about the situation that my father paid over $500 for a repair that was not done and she said she would have someone else call me back.  I received a phone call by a woman who she said her name was Adrian, explained the same thing I previously explained told them about the situation.  They were rude, unprofessional and unwilling to do repair what was clearly NOT fixed to begin with. If an 80 year old man who  can barely walk is a threat to you because he's talking to you, then you need to find another line of work..period.  

Because I'm posting this a month and a half later... I thought I had posted it.  I don't remember her name but o e of the ladies that I spoke to actually I mention that the lady who I spoke with on the phone actually hung up on me as well.  

The only good thing I can say is that the man that ended up calling me back because of my complaint, was a bit more professional, but they still did not repair what they had supposedly fixed in the first place.  I would not recommend this establishment to anyone, even if they paid me to do so!!

Not a good experience with the technician that came over . I think his name was Fred . I wasn't home , but my husband told me that we had two leaks and that it will cost one price for the pipe to be fix in back of the bathtub and the faucets needed to be changed . The job will cost $500. Plus. I asked the plumber if he could just change the stems because I wanted my handles to stay the same and he told me he couldn't . I thanked him for his time but no thanks and he handed my husband the phone and left abruptly . When I called another plumber it was a leak from somewhere else and nothing has to be change . I will not call this company for any of my plumbing problems.
Always get more than one estimate. This review is indented for the Goodman store on Castor Ave.

It's been very delightful to work with Goodman Plumbing over the years. Today, they sent a technician to come back to fix our garden pipe that had problems from the winter. Since it was a call back, they did not charge anything for the repair. The technician, Sean, was super friendly and fixed everything. He also taught us how to prevent any future breaks by draining the pipe in the basement next winter, something we hadn't known. Sean is professional, knowledgeable, and friendly. We will definitely keep using them whenever we have any plumbing problems in the future.

We've used these guys twice now, and I have nothing but good things to say. First visit was to diagnose a leak in our garage - fixed quick, and for a very reasonable cost. Then came back to give us an estimate on replacement of our three leaky toilets - performed the work today and again for a very reasonable cost. Didn't try and sell us the toilets either - actually recommended we buy them ourselves to save some $$.

We had been using a very well known plumbing service in the area up until now - but I always felt like they were trying to upsell me. Goodman did the same work today for less than the other plumber quoted us last year.

No frills, just great, reliable service. Bill was great each time we met him. We will definitely use Goodman again.

We had an appointment for an estimate on some repairs listed from an inspection for the sale of our house. After being referred and reading the reviews, we thought this was our plumbing solution for not only our current needs with the sale of our house, but also with the new house we are moving to since it is right around the corner. The quoted price to have the estimate done was $85.

They gave us a window from 10am - 2pm to arrive and complete the estimate so my wife took off from work for this. The tech calls at 1:30pm and says he will be an hour late, maybe more. Since she knew she'd be home today, she told our high schooler she could stay late at school and would pick her up. There was no way to tell if or when they would show up, so we wouldn't be able to use them.

We called another plumber, Joseph De Steffano Jr (out of Souderton), and he gave a quote for the items we needed fixed over the phone, so I guess we found our plumber after all.

They do not do their job properly. Not attentive, unprofessional, rude. Charged twice for the same issue, taking advantage of the people who has no clue about plumbing.

What can I say about this company.  They came out to correct work on two different jobs that two different WELL KNOWN plumbers did at my elderly mother's home.

Their fast and courteous  and STAR QUALITY SERVICE  is  A1 in her book.  Bill is very knowledgeable in his craft.  We will DEFINITELY be using them again.  GOD BLESS GOODMAN PLUMBING!!!!! A WORK OF ART!!!

My shower had not been working for couple months.  I consulted a few plumbers in the area and none of them could tackle the problem.  As recommended by my neighbor, I contacted Goodman for help.  Their technician Roman came and figured out the problem right the way.  He ordered the parts for us and got the shower fixed properly.  Roman is very professional and knowledgeable.  He answered our questions via text and phone calls very promptly.  I would strongly recommend him for any plumbing work.

I had a pipe break at 7 PM and they were *quick*. They were over in 5 minutes and the problem was resolved in no time.  

Definitely will be using them again.

Goodman Plumbing installed our new furnace and we couldn't be more happy give these guys a chance they have top notch customer service. Our home is 100 years old and was challenging to install our new high efficiency unit, they worked well over 10 hours into the evening to get this installed for us so we had heat for the night. No one could have determined the difficulties in store for them which lead them to make an emergency home depot run at 9p to get this done for us. The guys worked tirelessly from 9a-10p to finish the job. Two weeks after the install we were concerned about some tapping noise coming from the unit one of their guys came back out at 7p (a few short hours after we called) and took a look at this for us for no charge. It really put us at ease, we will continue to use Goodman going forward you should too!

If I could give them less then 1 Star I would. This company is horrible. They installed a brand new heater 2 years ago and we have had issues since with it. Having this company come back out numerous times and from needing a new chimney liner to having a whole new unit after we were left with no heat what so ever this year. This was all diagnosed by just removing one panel on the heater. Well obviously there was a warranty for the heater since it was a new unit. Well over and over ( during the cold in a freezing house) we were told we had to do the chimney liner first in order for the warranty to be valid .  Yeah, no! We had another company come out and they were able to diagnose and get us heat right away. Well here is the good part, Goodman only replaced part of this heater they  didn't replace the entire heater as we paid for 2 year ago!!! So with this pieced together system that was done poorly ( with multiple ducts ,  no filter racks - when this system needs one return duct or it is overworked and obviously filter racks) the system constantly malfunctioned. Within 15 minutes this other company was able to get us heat that stayed on til they were able to come out and fix the unit in entirely with one rerun duct and filter racks.  Do yourself a favor and go with a different company, because Goodman will come out and do crappy job and then try to charge you for things which you don't need after you find out your system isn't working properly.

Extremely happy with their service and I would definitely recommend them. I requested service through their website for my malfunctioning garbage disposal and broken toilet lever. Someone emailed me less than 90 seconds later and we were able to schedule an appointment quickly that fit in my schedule. They said someone would come between 10am-2pm and they would call beforehand. Chris called at 9:49am and was here just after 10am. Perfect! He knew what he was doing and was able to fix both issues in less than an hour. Chris was very professional, friendly, and knowledgeable. He was very considerate and even offered to take off his shoes since it was rainy and gross out. It was a huge bonus for me that I didn't have to wait around until 2pm(or later) and was quickly able to move on with my day. I would absolutely contact them again if I have any other plumbing issues!

I am disappointed and I feel like I was taken advantage of. Against my better judgement, I allowed Goodman plumbing to come by and do work with my husband absent. When flushed, my toilet leaks through the ceiling into the dining room. We typically deal with independent contractors but Goodman plumbing came immediately. The plumber was nice. He clearly was receiving his pricing info from someone else. He told me the problem was a wax ring and some thin piece of metal that would hold a bolt in place.. $375!! He did 8 mins of work and flushed the toilet. It still leaked. He said it's an additional $150 to go in the ceiling and find the real problem. I declined. They took off $125 so my final cost for a wax ring and bolt holder was $250 & I still have the problem. I've made appointments with two other independent plumbers. As soon as I said the water was not on the floor of the bathroom but coming through the ceiling, they both indicated that they HAVE to open the ceiling. Both want $50 and will apply that to repair costs. GET AT LEAST THREE QUOTES PEOPLE!! Goodman plumbing was fast and on time but as the plumber stated, I'm still fucked!

Called Goodman today around 7am for hot water heater repair. The Bradford White that was installed in 2012 was leaking water in my basement. George arrived about an hour or so later. He is a cool dude. Courteous, informative and worked fast. I got a new water heater and he'll be coming back on Wednesday to add a valve. Apparently the water pressure into my house is too fast and that's why the previous one only lasted 5 years.

Goodman was a recommendation from a family member and i was not disappointed. THANK YOU.

When we suddenly got water in our basement in the midst of trying to sell our home we panicked.  It was 8:30 on Saturday night that I called Goodman with our emergency and the plumber arrived by 11AM Sunday morning.  He quickly and efficiently diagnosed the problem (a clog in our main pipe) and solved it.  Thank goodness!

I will never understand the reputation these guys have. I've worked with them twice. Once for a water heater installation that was grossly overpriced. I needed it in a hurry so I didn't balk.

The next time I had them produce an estimate for some other fairly large jobs, fixing a broken pipe, putting in two water lines and  gas line. I waited a week. No estimate. Waited another week, still no estimate. Contacted the big boss, who promised to get an estimate from the person tasked with it. That was the last I heard from them.

The crowning touch on their amazing professionalism is that they're rude.

I have since found a capable, pleasant and reasonably priced plumber -- East Falls -- and funny story, they recently told me that the water heater connected by Goodman goes to the wrong meter. Cool.

Avoid these chiseling, rude jerks.

Called for an emergency assistance and was told I can expect a technician within an hour. One hour goes by and no technician. I then call the receptionist and she connects me with one of the plumbers who said it would be about another hour; which I was fine with. Then four hours go by and no word from the plumber and the receptionist can't get a hold of them. Terrible service and completely unprofessional.

Called this place up for a leak (it wasn't a plumbing emergency) and someone was able to come out the next day. The two guys that came to my house were knowledgeable and friendly and showed me where the leak was coming from and gave me some helpful information on how to look for similar leaks in the future. Will call again if I ever need another plumber.

These guys are the real deal! They came on time (as promised) and were reasonably priced. They were so nice, professional and they were even friendly to my dog who barked at them. I am going to use them again and again as they do quality work.

I had two plumbing issues, a leaky toilet and a water heater that started throwing rust water and staining my laundry.  I got the telephone number for Goodman Plumbing from my next-door neighbors.  I called an made an appointment, and Maurice was here the next day to asses the issues and give me a price.  He returned on Monday, replaced the water heater, but because of another problem with the toilet, was unable to complete that job that day.  He came back with the necessary parts the following day, and the toilet issue was resolved.  The price was a couple of hundred dollars more due to the problem with the toilet, but it was definitely worth it to not have a leak into my kitchen.

After the job was completed, Maurice cleaned up the area and made sure everything was back in place.

Goodman Plumbing also handles heating issues, and I will be contacting them again to check my heater and repair a couple of radiators that haven't worked in a couple of years.  Again, the price is very reasonable.

I would highly recommend Goodman Plumbing to anyone!

I had an exterior stack pipe replaced on a 3 story building. There was an issue afterwards with staining on about 20 ft of brick. The owner hired a Mason to remove the staining as needed. The owner is concerned about the quality of his work and followed through as promised.

How hard is it to find a reliable, honest, and punctual plumber?!  I'm glad I came across Goodman Plumbing and wish I had found them sooner.  Usually when I call for plumbing services no one answers the phone, they never call you back or ask for a ridiculous amount of money.. When I called Goodman Plumbing (Friday November 13, 2015) someone immediately answered the phone. I explained to the women on the phone the issue I was having and she quoted me a price to come out the next day (Saturday). I told her it wasn't an emergency situation and I was able to hold off until Monday which made my quote about $80 cheaper. They tag on an emergency fee for weekend service so if it's not an emergency have them schedule service during the week. This was a tip from another yelper!
My appointment was scheduled for Monday anywhere from 10am-2pm and the plumber would call when he was on his way. I was expecting to wait around all day..  I received a call around 9:19am from the plumber stating he was on his way. They were early and started working before 10am which was awesome. Ed and Ed (the plumbers), explained what the real issues was and how they took care of it and also explained what to do to prevent it from happening again. Both Ed and Ed were extremely knowledgably, and friendly! I was originally quoted $165.00 and received a coupon for $20 off from Ed and ended up paying $145.00. I was also given a 30 warranty which was nice.  I gladly tip them for such great service!
If you are in need of a plumber don't hesitate to call Goodman Plumbing, they will answer the phone and come out on time!!

Their prices are ridiculous. Firstly I think they are incredibly dishonest. They always send someone who's good at talking to you and giving detailed  explanation of what's needed. Whether what they recommend is needed or not is a whole different ball game. After all the sweet talking, They hit you with a big service charge. They have ripped me off several times I would recommend going with a smaller Company. Goodman plumbing has developed a market of customers and now is ripping people off

I highly recommend Goodman Plumbing. They are reliable, prompt, and cost effective. Very professional and have been able to fix every issue big and small.

Our main line backed up and was causing my toilet to overflowwhich left me no choice but to call a plumber. I work an office job and none of my family were in the trades growing up, therefore, I'm always terrified at the thought of having to hire someone for stuff like this. After stumbling on a recommendation for Goodman plumbing on our neighborhood web site, I took a chance and grabbed them a call on a Saturday, just after 12pm. The plumbers arrived at my front door by 1:30. I showed them the area and they went to work immediately. After they dislodged the blockage, black water came gushing out of the cleanout access. As I watched this occur, I realized two things.  1 - that I could never be as plumber. 2 -  I was willing to liquidate my kid's college fund to make it all go away.  Without missing a beat, the guys had the leak contained and they were cleaning up the spill as they made progress on the pipes. Within an hour, they had our pipes back in business and the area was even cleaned up. They were professional, polite and they respected my house. The cost for the line service was $195, and frankly, after seeing what they did, it was a bargain. As with most businesses who fix stuff, I honestly hope I'll never have to see them again, however, with an almost 100 year old home, I'm sure I'll be in need of their services at some point and I will not hesitate contacting them in the future.

I am very unsatisfied. I had a heater installed by Goodman and I asked them to show me how to bleed the radiators. I was told to call them and they would come out to do it. When I called I was told that it would be $165.00 just to bleed the radiators. I didn't expect it to be free but that is ridiculous.

I have a center city Philadelphia business with 2 private bathrooms and 1 toilet was giving us trouble on-and-off for a week. We plunged and tried an auger ourselves but it finally stopped working altogether. We contacted Goodman late Thursday night around 8PM and they gave us a clear and reasonable quote upfront and offered a 10-2 appointment window the next day. The next day they gave us a half hour warning when they were on their way and showed up by 10:30AM. Two men arrived, they were really professional, explained everything and were super fast at completely clearing the toilet clog. They gave me the option to pay over the phone after the appointment as I wasn't at the business myself (my staff was there) and came in exactly as quoted. Great service!!! I will use them for any plumbing problems I ever have for my business!

Sean D. did an amazing job for us. I highly recommend Goodman plumbing. We had a slow water leak that we didn't notice. Sean connected us right away to a water mitigation company to do the work we needed. He came back later to install our new faucet and a hose bib connection outside. He does excellent work and is an absolute pleasure.

They aren't really available for emergency services they do answer the phones but then you have to wait 4 days for them to show up.  Don't say you provide emergency service if you don't really do it.

I like using local companies so I called Goodman Plumbing since they're only a few blocks away from me. Came out the same day I called. Jim and Chris got the job done fast and cleaned up like no one was there. Very professional and will have them come again when needed Thank you for a job well done.

Had the joy of waking up to a broken water heater and 2 inches of water in my (thankfully unfinished) basement.  I called Goodman at 8:15 a.m., and they had two guys here by around 10 a.m.  They quoted me a fair price for replacing the water heater (with a good quality one and warranty, etc.), taking out the old one, adding necessary connections, etc.  They were done with everything before noon.  They did a fair job of getting out the worst of the pooled water too.  Although these kinds of emergency repairs are no fun, at least I was able to get it fixed and have hot water back on the same day.  Will definitely use Goodman again for plumbing needs.

Initially, we hired Goodman Plumbing to replace the kitchen faucet.  Then, we hired them to replace our old leaking shower.   Prior to moving forward with Goodman, we received many estimates from others, including a big box store.  The price was fair and Billy really seemed forthright, letting me know what the process would look like.  We decided to also have Goodman install our new bathroom vanity.  The shower is now complete.  The tile person Goodman works with is a true perfectionist. I am amazed at how beautiful the shower is now. Both the kitchen faucet and vanity are great as well.   wish I'd taken before and after pictures.  We will call Goodman Plumbing from now on any time we have a plumbing install or repair.

Goodman was a lucky random pick out of the phone book. We had a leak that needed to be fixed so I crossed my fingers and gave them a call. I was pleasantly surprised to hear someone answer the office phone on a Sunday.
We were able to have someone come out to our house the very next day. They assessed the damage and gave us a quote within 30 minutes. What I appreciated about Goodman is that they gave us options. Instead of charging the highest price possible, the gentleman sat down with us and explained what work he could do at the three quotes. He was also honest in the work that needed to be done right away and what could probably wait a little longer. Feeling our hesitation about the price for the work needed, he then offered a slight discount, which was greatly appreciated.
They came a couple days later and did the work they promised. The workers were efficient and explained what they were doing along the way. They even cleaned up after themselves once they were done, which I was not expecting.
My experience with Goodman was great. They were honest, reliable, and fair.

Our first call was to resolve an emergency leak from the main line. They speedily and cleanly resolved. Next was a long-standing faucet problem - again speedy results at a good price. Finally, installed a new waterheater. Each of the above was accomplished within the established time window.

We used Goodman plumbing to fix the steam pipes at the church.  Roman and Pat were there over the first two days, and Jake joined Roman on Saturday.  They were very professional, personable and worked late to fix our ancient steam heating system.  The work-site was not pleasant, and they needed to move some debris out of the way, and never complained.  Unfortunately, they found additional issues which needed remediation, and explained why we needed to address them.  The heat was unable to be turned on until this was fixed, and they needed to come back for a good part of Saturday to fix these new issues.  Along the way, we were shown what was going on and they were very fair on the pricing as new issues were found. They will be the folks we call in again for any plumbing concerns.

I called at least 7 other plumbers and Goodman was the cheapest - cheaper than HomeDepot - and they were very up front about the cost.  $865 to put in a new one and take the old one away.  I scheduled an 8-10 window and they arrived at 9 after calling me an hour before.  I like this.  Due to certain situation, I needed my water heater installed backwards.  This required additional labor but they didn't charge me a dime more.  10/10 would use again and I recommend these guys to everyone.

I called the day before requesting they remove a bathtub. The receptionist said that she was not sure they could do it because he would have to look at it first - presumably the plumber. Fast forward to today and Shawn enters my home.  After speaking with his boss Shawn said he could remove the tub for 185.00. I agreed and walked back into my office. After a few minutes I walked back into the bathroom to find Shawn struggling to pull the bathtub out of the corner. This was obviously a heavy bathtub so I assisted him. By the time we moved it out of the corner, it was obvious that Shawn wanted me to help him take it outside - rather than calling for assistance. I politely told him that I could not lift it. So, after staring at each other for a few minutes I asked what he was going to do? He said that he knew a good scraper who could pick it up. I asked, you are charging me 180.00 to move the tub out of the corner and into the center of the bathroom? He said, yes! I said, you are going to leave the tub here? He said, what do you want me to do, carry it on my back? After a few words he said, fine, I won't charge you anything and walked out.   I immediately called their office and left a message with the receptionist. The owner has not returned my call.  The tub sits in the middle of the bathroom.

So, if you hire these guys just be prepared to get your hands dirty and not complete the job. What a Horrible experience!

Just used them today to fix a leaking rec room toilet. Called last night and they were here early this morning. Fair pricing and fast service. Chris was great! Thanks

Yesterday the front portion of my basement flooded. I tried cleaning it up but got nowhere. My brother used Goodman in the past and gave me their name & number. I called this morning (a Sunday) at 9am and the issue was repaired by 11:15am. It was a sewage line back-up. The cost was $100 plus an $85 weekend service call fee. I felt it was reasonable, especially to have all that sewage out of my basement (ew). I definitely will use Goodman in the future. Quick, professional, friendly, reasonable rates.

Maybe I am biased, but I was very happy with Goodman Plumbing. My husband called them in an emergency after we woke up Tuesday morning to a flooded basement and what we suspected was a broken water heater. We Googled emergency plumbers Philadelphia and Goodman answered their phone first. Our usual plumber was not answering his phone and Goodman came out in under an hour.  Not only did they identify the problem (yup, cracked water heater), they cleared out the old one and also let us know our clothes dryer was hooked up incorrectly and dangerously.

I could go on and on about how great these guys were.

We discovered a flooded basement in the afternoon on a Sunday.  I googled emergency plumber philadelphia and these were the only guys without negative reviews.  When I called, I got a receptionist who told me a plumber would call me.  5 minutes later I got a call from the plumber, who listened to my problem, said what he thought the issue might be, told me the cost to fix, and the difference to come out Sunday as opposed to during the week ($85).  I asked him if he thought I could wait, and he asked me a couple questions and then told me I could wait if I didn't want to spend the money, but just to try to not use my water.

He scheduled me an appointment for the next morning between 8 and 10.  I got a phone call at 7:55 saying he would be here in 45 minutes.  When he got here 45 min later, it turned out the issue was much more serious than was originally thought.  But he gave me a quote that I thought was reasonable (we had a 4 rusted hole in the back of our cast iron drain pipe that he said would cost $1400 because he needed to replace 3 feet of pipe), and when he was done the price was what he said.

The plumbers (Mo, and his son, Junior) had an incredible amoount of respect for our house.  They brought in a whole trail of work cloths to run from the front door to the basement, so they wouldn't mess up my carpet.  And they constantly kept me informed with what was going on.  While they were here, Goodman also sent some drain cleaners to take care of the pipe between the fix and the street.

After they were finished and I had already paid I mentioned another issue I had been having with my shower.  Even though they had been working for hours and were talking about getting lunch, they looked at my shower and told me exactly what the issue was.  They went to the plumbing supply store and worked through lunch to fix it for me and charged me a reasonable price (they had to go to the store, lengthen a pipe on the tub spout, replace the spout, and seal all the fixtures--$165).

Even through all the stress of this, I feel like we at least found a plumber we can trust and that we can call if we have trouble in the future.

Very, very happy!  Worked around our schedule, got in, got done and earned my future business.  Fixed another company's previous mistake and did it correctly.  Our pipes and drains are flowing perfectly now, thanks so much!

These guys just saved my New Years Eve from total disaster. I had water leaking through the ceiling from a toilet upstairs, and these guys were here, identified the issue, and fixed it all in a few hours...on a weekend, and on a holiday!! Thanks guys!

Goodman has done work on my former home in Queen Village and also my current home in Point Breeze.  They did the jobs right the first time and at a fair price.  They showed up as scheduled and cleaned up after the jobs were done.  I have also used them twice for emergency calls in the wee hours of the morning, water in the basement due to a pipe break and also a flood in my living room due to a pipe break, and they came out quickly and fixed the problem and prevented things from getting worse.  I will definitely use Goodman again when the need arises.  Plumbers in Philly are a dime a dozen but Goodman is top-notch.  Thank you.

I only have great things to say about these guys.   24/7 and very responsive.   I have been calling Goodman for years and they never disappoint.  I live in center city Philly- not the easiest place for service providers.   Most recently Goodman helped me- Super Bowl Sunday - Joe came out when I called with water in my basement .   Yes - Super Bowl Sunday.  Then I called again after a crazy rain the night before the Eagles Parade.   Ryan came out to snake the drain again - ready- the morning of the Parade to make sure I could use my water until they could come back the next day to take a camera down to figure out how bad things were.   Mike came the next day and using the camera determined that my clay pipes were broken and needed to be replace .   Then a few weeks later Steve, Derek and John spent 2 days digging around all the gas lines and other stuff 8 feet under my street to replace my broken pipes.  These guys were professional, friendly and very dependable.   I do and always will recommend Goodman Plumbing.

I call goodman Pluming this past weekend with water leaking in my basement   . Dwayne called me back within 10 minutes , sent over Stan within 1/2 hour. He told me that the water heater needed to be replace and gave me great price to install new replacement  He had one on his truck and install a new one . He was professional , and very clean . I would highly recommend them

I called Goodman on a Sunday for something that was important to me but definitely no official plumbing emergency. A plumber called me back and we spoke several times throughout the day about the issue that I thought I could possibly address myself. I was wrong and we decided together that I would have them come out the following day.
My plumber kept honest and open about what time they would arrive and what approximate cost the job would have. When he arrived, he was courteous, clean and up-front about the costs, which were in line with his blind estimate.
While Goodman - and all plumbers worth anything - were rather pricey, I would call them back in a heart beat to do plumbing work in my home.

Awesome times a million. My supply line to my toilet burst at 1am this morning - shooting insane water around the bathroom, leaking into my living room, and overflowing the basement stack. I called Goodman, and within a half hour, I had a very smart professional on the phone, explaining to me what I was seeing, what to look for, how to stem the tide, and what I might expect. He actually took the time (on the phone,without hiring him yet), to assess the problem. They were backed up with calls, and assured me it would be ok for a few hours. (it was!) I called back at 7am, talked to the same man, who was at my door in an hour.  Along with another amazing pro, they showed me the problem- explained how the water was moving, answered my many questions, helped me chill,  affordably fixed the line, examined the damage and gave great guidance.  Calm in a storm, reasonably priced, and pretty much exactly what you need in a crisis.  I wish I caught their names. GREAT GREAT service!!!

My worst experience with a plumber was with Goodman Plumbing. Our basement flooded and we thought that the water was coming in through the front of the house as we knew that water had came in there before. Thinking it was finally time to get the job done before waterproofing the basement, we called Goodman. They charged us over $6000 to replace the stepwell drain, the downspouts, and a main sewer pipe going to the street, and the job was done in the most atrocious way. The new pipe work looked good at first, but not even a year after, we see that it was terrible. The water is not going down the stepwell drain, and even the cement box that the drain is built into is coming away from the house because of the crappy cement work and the fact that they did not even the dirt out correctly in my front yard. So now not only do I have an uneven front lawn that pools water everytime it rains, but the drain does not work still. We tried calling Goodman at least 10-15 times after they left, and they chose to ignore us now that they had their money. I would never deal with these thieves again, and I recommend others not to also.

My water heater messed up on me on a Sunday night and I called another plumber initially who for whatever reason never called me a back. Needless to say I called Goodman's and they called back, set up a time -could not keep that time yet called and let me know they would be a little later. Stan the plumber was great! He came in reviewed the water heater immediately explained the problem to me and my family/friends and told me what it would cost to fix it and did it. He and his co-workers were respectful of my property, to me and clean! They left no mess to clean up and they were honest. I am referring Goodman's to all friends and aquaintances!! They are the BEST.

I've had Goodman do three jobs for me in the past several years -- two water heater replacements (in different properties) and the installation of an outside tap. In all cases they've been terrific. They arrive when they say they will, do a good job, charge a fair price, and never tack on extra expenses at the last minute. Everyone I've dealt with has been professional, friendly, knowledgeable, and serious about doing the job right. I keep calling them back because so far I haven't had any problems at all.