Best Businesses in Philadelphia, PA

Keith performed the testing of my backflow prevention assembly. Keith was on vacation, but he answered my call and booked the service right after getting back. He called me an hour before the scheduled time, arrived on time, and completed the testing in just 15 minutes. I recommend Keith for his professional service, excellent communication, and great value.

We have used Plumb Medic in the past and Shawn has always done exceptional work.  Recently, Shawn came out to take care of a clogged pipe.  Not only did he unclog the pipe, he also took the time to find out the cause.  He was thorough in his work and very courteous.  I would highly recommend Shawn.

These guys are the best!!!  They've been our family plumber since the mid-90s and we've never been disappointed.  They arrive on time, provide excellent service, are always fair and go above and beyond - especially for little old ladies.  Thank you Tom & Mike!

5 stars. Got the best price among those that I requested quote and was even the first one to reply. Hesitant at first since I saw no reviews on his profile. Came on time. Did the job fast and disposed the old water heater quick. Definitely will contact him again should I need plumbing job.

My hot water heater sprang a leak right before New Year's Eve day, and I called Mark Wallace of Wallace Plumbing  & Heating for assistance.  Mark promptly returned my call, collected needed information, provided a reasonable quote for service, and proceeded to immediately order the replacement unit to be shipped to the distributor.  Speaking to Mark on the phone multiple times--as he always returned my calls very quickly--convinced me he is very experienced and knowledgeable.

His crew arrived with the new water heater which they installed in an efficient manner, and my inspection of their work revealed neat, clean connections.  The new unit was fired up and worked perfectly.  Mark handed me the Use & Care Manual for this water heater--something many contractors do not perform--and his crew left the area clean and spotless.

Overall, the service provided by Wallace Plumbing & Heating was superb, and reflects a degree of precision and meticulousness that is unfortunately uncommon on the part of many service providers.  I will continue to utilize Wallace Plumbing & Heating for all my plumbing needs, and will refer Wallace Plumbing & Heating to my family members and friends as well.

The receptionist, Stephanie was knowledgeable and calming and very clear about pricing and expectations. She scheduled us for a time with two plumbing specialists and they arrived promptly. They were familiar with the job needs when they came onsite and adapted to minor nuances as necessary. Dan & Mark were both courteous and respectful. Mark worked efficiently and silently and went above and beyond with our expectations. If we weren't moving from the area, we'd keep them in our phone book for each and every call, big or small!

Came right out. Cleared our stack fast. Charged reasonable rate. Explained everything clearly and felt very comfortable having them in my home to do the work. Definitely recommended.

Jeff and the entire team are extremely professional and very competent. There prices are competitive. We've had them do four jobs so far: Whole house humidification. Sump pump system advice and replacement and the gas portions of a whole house generator. We've also used them for a very simple drain cleaning.

They ALWAYS are on time, they do exactly what they say they will, they take care of your house (drop cloth's, shoe covers etc) and they do high quality work.

Completely recommend.

I have used roger ross 3 times so far. Every time he did a great job. His guys were very professional and always explained what needed to be done. They gave me there opinion  on things I should do and things I dont have to do right away. Great company to work with!

The plumbers are here as I'm typing this review. A gentleman named Harold came out this morning. I explained the issues I'm having-my toilet is constantly running or gurgling or making dripping noises in turns and there is some water damage on the ceiling of the second floor bathroom that is likely originating from the third floor bathroom. He says that it's likely not a plumbing issue but poor tile work which is causing water to slowly leak down from my third floor shower. He said caulking around the tub will likely fix that which I can do myself. As for the toilet, he quoted me $240 (which allegedly included a discount). I figured OK that's more than I thought it would be but fine. When the two men came to fix the toilet they were polite. When they went to fix the toilet, they told me that I should replace the parts in the tank as well to stop the constant running. I asked whether that was what I had already contracted and paid for them to do. They said no and that it'd be an additional $85 to do the work. I called the company to get an explanation and was told I would need to pay the additional money. I feel hustled and angry. I'm allowing them to fix the problem at the additional cost because I can't afford to take another morning off of work to have this taken care of. They seem to know their trade and hopefully their work resolves the issue. Be wary if you use their services. Make sure you know exactly what you're paying for them to fix before you sign any papers.

wasted my time for 3 days and my tenant had no water. I called them several times to get an estimate and to see when they could come out. They never got back to me, gave me the run around and now they are playing games with the phone when I call to get an answet. Wow what a bunch of A*******.

Due to some extenuating issues,  I need help getting to the door to let anyone in. I explained that to the woman who answered the phone.  She was wonderful & accommodating. She said she would look into it & get back to me. Sure enough,  she kept her word. 5 thumbs up for customer service. This morning,  the tech arrived on time, got down to replacing the leaking garbage disposal. He cleaned up completely. A very kind person,  with double masks. I would definitely recommend them & use them again.

Graham and Peter installed my water heater , they were professional, mannerly and efficient. They worked well together and as they finished we did a walk through and explanation of the water heater and information booklet.
Would highly recommend. Thank you
MG

Jared did a great job explaining the work that needed to be done. He was respectful and courteous.

This company was doing cement and plumbing work for my neighbor. And like most contractors, made a mess and were inconsiderate of the neighborhood. That aside, I was planning to call them to do some work for my house until I discovered that the son of the company owner helped himself to my garden hose which is two houses down. He dragged my hose through cement, mud and muck, borrowed it without asking and then had the gall to toss it back without winding it back on the spigot. Disrespectful and rude. When I confronted the son his reply was it was an emergency.  He left sand and grit on my sidewalk and curb.

Folks, I'm not sure if you want to hire a company whose owner helps himself to other people's belongings.

Initially we received an email that our service time was a day later than promised so I had to call back and confirm the correct time and date. Then after receiving the call that the tech was on route, we called back after waiting over 90 min and customer service refused to answer questions and kept forwarding my call to dispatch but no one answered at dispatch and the voice Mail was full. Calling again resulted in being hung up on. A third attempt resulted in being disconnected when transferred. In a fourth attempt, we requested to speak to a manager where we were put on hold for 30 min with no one answering my call so customer service offered to send a manager an email. 3.5 hours after our appointment, we got a call informing us that no technician was being sent to help. This is now 10:58 pm on a Sunday night with now what should have been a routine call now becoming an emergency. Another call to request a manager resulted in being told no one was working, regardless of the voice Mail I was forced to listen to for 30 min that states a manager is available 24/7 on the weekends. Needless to say, no one showed up and no one offered resolution to the crisis caused by their negligence. Next time you need a service done from Horizon, make sure to tell them your AC is 17 years old, so they feel that they can charge you an arm and a leg for their service as I assume that is the only way they will feel it is worth the time to show up when they say they will. Otherwise, I suggest you find absolutely anyone else for help.

Knowledgeable guy and seems nice enough but he totally ripped me off knowing I'm a young homeowner. Here are the prices he charged me in case you're wondering if he's an honest businessperson:

$500 to replace a bathroom faucet
$200 to replace a shower head (I know nothing about plumbing; he could have told me I could easily do it myself)
$225 to replace a fill valve in the toilet

If you care at all about getting a fair rate, look elsewhere.