Best Businesses in Philadelphia, PA

Keith performed the testing of my backflow prevention assembly. Keith was on vacation, but he answered my call and booked the service right after getting back. He called me an hour before the scheduled time, arrived on time, and completed the testing in just 15 minutes. I recommend Keith for his professional service, excellent communication, and great value.

We have used Plumb Medic in the past and Shawn has always done exceptional work.  Recently, Shawn came out to take care of a clogged pipe.  Not only did he unclog the pipe, he also took the time to find out the cause.  He was thorough in his work and very courteous.  I would highly recommend Shawn.

These guys are the best!!!  They've been our family plumber since the mid-90s and we've never been disappointed.  They arrive on time, provide excellent service, are always fair and go above and beyond - especially for little old ladies.  Thank you Tom & Mike!

5 stars. Got the best price among those that I requested quote and was even the first one to reply. Hesitant at first since I saw no reviews on his profile. Came on time. Did the job fast and disposed the old water heater quick. Definitely will contact him again should I need plumbing job.

Mark and his son Jacob are very reliable. They helped to remodel our full bathroom, have replaced a broken toilet, and installed a kitchen faucet on 3 separate occasions. They are honest, and overall good people. I admire those who have small family owned businesses, and try to support as we are able. I would recommend Wallace Plumbing to any of our neighbors or family.

Did a wonderful job fixing a few items at my place: I had busted sink pipes, a broken tub handle, and a worn out flushing mechanism. They worked on my place while I was off the property. I wouldn't have even known anyone was there except that all of my problems were fixed! Everything was replaced with a new and improved part that fit with the original aesthetics. They were able to get me in quickly, and my problems are all completely resolved after their short visit. Thank you!!!

These guys are great reliable and reasonable
Matt sure know his stuff.
He has 2 employees that take their time to produce a perfect outcome

Jeff and the entire team are extremely professional and very competent. There prices are competitive. We've had them do four jobs so far: Whole house humidification. Sump pump system advice and replacement and the gas portions of a whole house generator. We've also used them for a very simple drain cleaning.

They ALWAYS are on time, they do exactly what they say they will, they take care of your house (drop cloth's, shoe covers etc) and they do high quality work.

Completely recommend.

I called Roger Ross Plumbing at the recommendation of a neighbor.  The Patriarch has his own bathroom next to his bedroom, this is good because at almost 87 years of age and with declining mobility, he needs this. Dad's toilet had been clogging on and off, and we decided it was time for a professional.  

Plumber came out on Friday, two days ago,  and fixed the toilet.  This morning it clogs again, and we can't get it unclogged.  We called and had to leave a message. I explained what happened and that they were just here.  

I get a text back from Marina, and, well, see the screenshots.  The earliest they say they can come back is this THURSDAY 4/15 and no, I can't speak to anyone until tomorrow about this.  

This is completely unacceptable and terrible service.  It would be one thing if they hadn't JUST BEEN HERE to fix this exact problem.  

Don't use them.  Anyone who would think it's just fine to leave a mobility challenged senior citizen with a waste filled toilet for four days that they just fixed should not be in business.

Lady who answered the call to set up an appointment for me wasn't very friendly..She seemed as she didn't want my business.Her customer service skills were way off.I would not recommend this place to no one

I called about 10 plumbers today for a big
Leak we had at the office. I found Nichols plumbing and gave it a shot. I called their office and a woman named Stephanie answered, she was extremely polite and helpful she told me that they would be out to my office in 20 minutes. I heard that earlier from a different plumber and they never showed up. 20 minutes later a Nichols truck pulled up and the guy came up to me very friendly I pointed him in the direction of the issue and he immediately got to work and told me not to worry about anything. Within an hour or so he was done and the job was completed perfectly. Their prices are very reasonable especially for a last
Minute emergency type situation. I am very satisfied with how they conduct business and how they do work. Thank you again and will recommend and use again.

Use at your own peril as apparently flooding your basement is considered business as usual to them! Hired a plumber from this service yesterday morning to disconnect a washing machine & to replace an expansion tank on my water heater in my basement. The plumber switched out the expansion tank and this change resulted in my water heater FLOODING my basement the SAME DAY. My husband went into our basement to retrieve something and noticed the water spewing out of the release valve and rapidly encroaching towards the finished portion of our basement. My husband and I had to frantically shop vac an inch of standing water out of our basement and called their emergency service. The plumber on call came out and noted that he thought the work done by the first plumber was faulty. Masciantonio is now denying this claim, and they won't even reimburse us for this service as they said no lasting harm was done via pictures submitted AFTER we removed the water with buckets and our shop vac. The owner's refusal to admit fault and pay us back for this shoddy service and the inconvenience & stress is a reflection of their poor work quality and management. Apparently they claimed this can just happen, but I want to know why charge for a service with the confidence it can be performed competently when your people can clearly not?

I had to call them to fix two sinks and a leaking hose in the bathroom. First time, the plumber made sure he worked for 1hr 5min and charged for 1hr 30 and claimed everything was fixed. Next day, I found the bathroom sink leaking and they had to come and fix it. There was no charge this time. Very next day, we noticed the bathroom hose was still leaking. This time, I had to wait for two days over the weekend and they came on Monday to fix the leak. He replaced some parts and claimed to have fixed it. Today the charge was for an hour and parts $70. In total, I paid $400+ to call them 3 times and sacrifice 3 half-days for them. I will not recommend them for anybody.

We turned the heat on for the first time this season and our furnace would not stay on.  We scheduled an urgent service appointment for the next day between 4-8pm.  No one showed up by 8pm, and no one contacted us.  We called Horizon and they said the technician was 45 minutes away and still working on another job.  Instead of having him show up after 10pm on a weeknight, we just rescheduled for the next day, again between 4-8pm.  

We then repeated the same story the next day.  No one showed up by 8pm, and no one contacted us.  We called Horizon, and we got a similar story about the technician being on another job, at least a half hour away.  We just canceled and went with another company.      

I understand this must be a busy time of year, but if a business can't even come close to a scheduled arrival window two days in a row -- especially for emergency service -- that's a problem.  And the complete lack of communication certainly didn't make it any better.  We're not willing to get burned a third time, so we found another local company that will get our business moving forward.

This company was doing cement and plumbing work for my neighbor. And like most contractors, made a mess and were inconsiderate of the neighborhood. That aside, I was planning to call them to do some work for my house until I discovered that the son of the company owner helped himself to my garden hose which is two houses down. He dragged my hose through cement, mud and muck, borrowed it without asking and then had the gall to toss it back without winding it back on the spigot. Disrespectful and rude. When I confronted the son his reply was it was an emergency.  He left sand and grit on my sidewalk and curb.

Folks, I'm not sure if you want to hire a company whose owner helps himself to other people's belongings.

UPDATE: Not sure how Dave G. intends to make this better, but so far, nothing has changed.
I received a call pm 12/4 and they changed my pm 12/6 appointment to am 12/5. The guy that came out (Greg) was very nice and spent a couple hours on the heater. He diagnosed it as a bad blower & said that the guy that came 11/12 (Mike) hooked up the electrical incorrectly causing the blower to go bad. He got my emergency heat working but had to reschedule to install the new blower that needed to be ordered.

Received a call 12/7 from Crystal in community relations. This is because I sent a not-so-nice email blasting their 100% satisfaction guarantee to my sales rep who forwarded it to her. After speaking with her, she scheduled my install for pm 12/9 with Greg. Who shows up 12/9...Mike - the same one that supposedly messed it up to begin with. After he installed the part, he informed us that we'd have to stay on emergency heat mode because the cause wasn't electrical but because of an inconsistency with the air flow and another appointment had to be made so someone could go under the house and check the vents. That appointment was made for 12/14!!! Here we are, 12/14, and I get a call that they have to reschedule due to inclement weather - it's raining. Mind you, it was raining all day when the unit was installed so why they rescheduled due to rain this time is beyond me. This time, it's an additional FOUR days I have to wait...scheduled for 12/18!! We are supposed to get snow 12/16. Are they going to reschedule again due to a mushy ground?

So from 12/4 - 12/18, I am having to use emergency heat. Which we all know will skyrocket your utility bill!! While I got verbal support from Crystal that they'd help with my bill, I still get the feeling that they really do not care if their customers are inconvenienced in any way.

Knowledgeable guy and seems nice enough but he totally ripped me off knowing I'm a young homeowner. Here are the prices he charged me in case you're wondering if he's an honest businessperson:

$500 to replace a bathroom faucet
$200 to replace a shower head (I know nothing about plumbing; he could have told me I could easily do it myself)
$225 to replace a fill valve in the toilet

If you care at all about getting a fair rate, look elsewhere.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php