Best Businesses in Philadelphia, PA

Keith performed the testing of my backflow prevention assembly. Keith was on vacation, but he answered my call and booked the service right after getting back. He called me an hour before the scheduled time, arrived on time, and completed the testing in just 15 minutes. I recommend Keith for his professional service, excellent communication, and great value.

I have used Plumb Medic for years and recommend them to any and everyone who needs a plumber in the area. They are immediately responsive, have always been able to send someone out very quickly and I don't think I've ever had to wait a day for the repair. All the guys who I've had come out are friendly, very knowledgeable and so reliable. I cannot recommend them highly enough.

Simply the best. We had a problem with our plumbing that other plumbers couldn't fix. Experience really does matter. They fixed it quickly and we couldn't be happier. Highly recommend.

5 stars. Got the best price among those that I requested quote and was even the first one to reply. Hesitant at first since I saw no reviews on his profile. Came on time. Did the job fast and disposed the old water heater quick. Definitely will contact him again should I need plumbing job.

My hot water heater sprang a leak right before New Year's Eve day, and I called Mark Wallace of Wallace Plumbing  & Heating for assistance.  Mark promptly returned my call, collected needed information, provided a reasonable quote for service, and proceeded to immediately order the replacement unit to be shipped to the distributor.  Speaking to Mark on the phone multiple times--as he always returned my calls very quickly--convinced me he is very experienced and knowledgeable.

His crew arrived with the new water heater which they installed in an efficient manner, and my inspection of their work revealed neat, clean connections.  The new unit was fired up and worked perfectly.  Mark handed me the Use & Care Manual for this water heater--something many contractors do not perform--and his crew left the area clean and spotless.

Overall, the service provided by Wallace Plumbing & Heating was superb, and reflects a degree of precision and meticulousness that is unfortunately uncommon on the part of many service providers.  I will continue to utilize Wallace Plumbing & Heating for all my plumbing needs, and will refer Wallace Plumbing & Heating to my family members and friends as well.

Really nice guys and great plumbers. We recently bought a house that had been vacant two years. The sellers had to replace several corroded plumbing fixtures before the close, and when our shower and sink didn't work right we thought for sure they needed to be replaced too. Mike and Dan took them both apart, oiled them up, and got them running like new. Saved us a fortune.

These guys are great reliable and reasonable
Matt sure know his stuff.
He has 2 employees that take their time to produce a perfect outcome

Jeff and the entire team are extremely professional and very competent. There prices are competitive. We've had them do four jobs so far: Whole house humidification. Sump pump system advice and replacement and the gas portions of a whole house generator. We've also used them for a very simple drain cleaning.

They ALWAYS are on time, they do exactly what they say they will, they take care of your house (drop cloth's, shoe covers etc) and they do high quality work.

Completely recommend.

I called Roger Ross Plumbing at the recommendation of a neighbor.  The Patriarch has his own bathroom next to his bedroom, this is good because at almost 87 years of age and with declining mobility, he needs this. Dad's toilet had been clogging on and off, and we decided it was time for a professional.  

Plumber came out on Friday, two days ago,  and fixed the toilet.  This morning it clogs again, and we can't get it unclogged.  We called and had to leave a message. I explained what happened and that they were just here.  

I get a text back from Marina, and, well, see the screenshots.  The earliest they say they can come back is this THURSDAY 4/15 and no, I can't speak to anyone until tomorrow about this.  

This is completely unacceptable and terrible service.  It would be one thing if they hadn't JUST BEEN HERE to fix this exact problem.  

Don't use them.  Anyone who would think it's just fine to leave a mobility challenged senior citizen with a waste filled toilet for four days that they just fixed should not be in business.

Completely unprofessional... We called Guaranteed Plumbing on two occasions in the hopes to resolving a leaking tub diverter. Ron came out for ten minutes and appeared in a hurry to leave.  Despite his lack of interest, at first he appeared to be an honest guy, but misdiagnosed the problem as a need for new calking and grout around the tub.  I went to work that week and tore down and replaced/sealed the grout and tub.  I wasn't mad about it and In fact I appreciated the advice.  When it leaked again I considered calling them again for the work.  The 2nd time Ron came out; he told me it was a leak from the tub water diverter and a leaking trap. To replace the hardware he quoted me with $1k.  Though it seemed like a bit of work, it seemed over priced and Ron became very pushy to have a deposit of $500 upfront.  Later that night I spoke to an acquaintance of mine that was willing to proved me the work at $125 for both the labor and hardware for each job.  I immediately canceled GP from coming and spoke to Ron the next morning. Instead of being a professional he resolved to blaming me for having to come out twice despite it was his misdiagnosis the first time and banned me from call them again for more work because I refused to pay a $1,000 for a job I could get done for $250. He could of at least ended it on a high note with something like Hey sometimes we aren't the cheapest but I hope you would consider calling us again and maybe we can work out a better price the next time.  But no he had to say something stupid. I don't write reviews usually but I would discourage anyone from using these guys again.

We called these guys to winterize my outdoor bathroom and the plumber who came out was excellent. They scheduled him to the day after we called and was done in an hour. Now they're our go-to plumber.

I have used Masciantonio for all of  my plumbing needs and have never been disappointed.  I just had a gas line installed for my outside grill.  Rick came in gave me a quote (which was very reasonable) - he was the one who showed up to do the work as well.  He was in and out in 2 hours!  Excellent workmanship, was on time - nothing but the highest praise!

Called on Sunday morning after discovering our hot water heater was leaking, and they were out and replaced it by early afternoon. Quick, efficient, and grateful they were able to come out and do the job same day!

Watch out!  They woo you with umpteen ads, clean trucks and fast response time.  But you will pay through the nose for those niceties.

The Gory Details:
Horizon came out in April to perform a free service check on my AC unit (longer, separate story).  As is the norm, the tech identified multiple deficiencies, which were then repackaged on the service summary as Good, Better, & Best recommendations.   Right out of sales school...
1) The Good recommendation was to add in freon - a lot of freon apparently, since the price was $650. The notes said it was leaking.  
2) The Better recommendation was to perform some $900 in repairs and rework on the compressor/condensor (I have new coils o nthe heater), then add freon - so $1,500.  
3) The Best recommendation was to replace the unit (it is 15 yrs old), which would range 6k-$9k.
Um, ok. Buh bye.

So I called another regional service company (Fante's) and paid $60 for their sping tuneup service (I have never called them before).  Their tech spent about the same amount of time (1/2 hour) on the unit.  He stated that the unit, while old, is running fine. It needed no parts or service whatsover.  I asked whether adding refrigerant would help the system to run better.  The tech stated that adding refrigereant was 'completely unnecessary'.     Finally the tech said that, with a unit this old I should be ready at some point to replace it.  I asked him for a rough quote on costs, to which he responded $2k to $5k depending on the model and efficiency.  

I can allow for some moderate level of disagreement among contractors, but this is not moderate.  This is some Evil Knevil-jumping-the- grand-canyon level of disagreement.  

So - while I cannot use the word ripoff or fraud to describe my encounter (that would be wrong)  - I will say simply that I am never gonna call Horizon again.

Horrible company and terrible owner.  Blocks up the street for hours and refuses to move vehicles.  Disrespectful and to neighbors. Told me today he doesn't care because he owns the whole block and is making money.

Yesterday I had Horizon Services come out to give me an estimate to hook up two short lines in a new shower valve that was already installed. This entailed adding two 10 dollar fittings and a 5 inch piece of copper. I have renovated many houses in the past and know it is about a 45 minute job . the guy they sent quoted me $900 !
When i told him that was outrageous he immediately dropped the price to $700. First ,how many elderly , and unfamiliar people, has this company cheated with their first price ? Second, $700. was still outrageous ! When I told him this he turned aside and snarled , you are never going to beat that price
Well I paid them the $55.50 appraisal fee which they do not take off the price of the job if you DO hire them ! Then, I found a small local plumber who did the job in less than an hour and charged me $180 !
These people are rip offs . Do not use Horizon Services .
Please get the word out. I am sure the elderly ,and uneducated are being raped

Knowledgeable guy and seems nice enough but he totally ripped me off knowing I'm a young homeowner. Here are the prices he charged me in case you're wondering if he's an honest businessperson:

$500 to replace a bathroom faucet
$200 to replace a shower head (I know nothing about plumbing; he could have told me I could easily do it myself)
$225 to replace a fill valve in the toilet

If you care at all about getting a fair rate, look elsewhere.

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