Best Businesses in Philadelphia, PA

Mike from Drainmen was referred to me by his brother who is an electrician.  I just purchased my first property and I had 3 plumbing issues that needed to be addressed.  
My inspector noted a slow flush in the half bathroom.  When Mike arrived on time he checked the toilet and said the pressure was good and the tank itself was good size.  
The second item on the report was a loose metal plate that covers the shower pipe coming out of the wall.  There was also space between the pipe and the drywall that needed to be filled in.  I asked him if I could just do it myself with some clear silicone and he said sure.  It worked great.
Lastly there were some exit pipes from the tub that still haven't been changed over to PVC and were showing some corrosion according to the inspector.  Mike said he didn't feel it was that corroded and certainly didn't need to be replaced right away.  That was nice to hear since it's about a $500 job.  
When he was getting ready to go I asked him how much I owed him and he said don't worry about.  He wouldn't even take $50 just for coming out from Pottstown to Eagleville.
How many plumbers or service people in any industry would tell you that you don't need any repairs when you have called them in specifically to fix something.  That's the right answer.  Not very many.  Do yourself a favor and give Drainmen a shot for your next plumbing repair.  You won't be disappointed.

They did a great job installing new toilets in our house. We ran into a bunch of unexpected issues, and they worked patiently with us to resolve and get the work done. Thank you!

I called Bob Harker in August of 2016 for a garbage disposal issue. He got there, put his hand down and removed a piece of plastic that was dropped down by my son. I also told him I had a toilet issue, it just runs. He grabbed a wrench, tightened something and left. No more then 15 minutes of work but charged me $145.. I offered to pay him that day, he said no he bills. He calls me in October and asks me where the payment is. I said I never recieved an invoice. I offered to pay over the phone he said no we accept cash or checks. He said I was the 3rd person that day to state that I never received an invoice. I told him to please email it to me. He said hes not set up to email but he will have his brother in law do it. December 19 i get an invoice via email. I mail a check, it comes back as address not good. I called Mr. Harker and left him a voicemail and nothing. I then get a phone call from a John Harker telling me he wants payment. I told him that I mailed it and it came back, he said send again. I did just that. 3 weeks later I get a voicemail from John Harker stating that he will now begin to come to my home everyday until the check is received, he stated how he is actively checking my facebook page to see where I check into, how obvious it is that I know how to spend money but not pay his bill. I called him immediately and told him a date and time to come to my house to get his money (on his voicemail again) but low and behold he never showed up. I checked my account and the check was never cashed so I had to issue a stop payment which cost me 30 dollars. I then did a certified return receipt envelope and put the check in that and it came back to me 2 weeks later as unclaimed after 3 attempts. During that time, John Harker called me at least 6 times a day, threatening to put a contractors lein on my property which he cant do because its less them 500. He would leave me voicemails about how he is outside my house, looking in my door trying to see if anyone is there, he will not stop harrassing me until he is paid, he will sit outside my house all day everyday until he is paid. He would leave cards in my door with nasty notes so finally i went to the police station to file harrassment charges against him. I provided all the emails, voicemails and texts. I then put 1 last check in the mail to him and guess what, it came back again as unclaimed after 3 attempts. I then get a voicemail while I was at my sons basketball game saying that he was at my house having a nice conversation with my next door neighbor about how Im a deadbeat that doesnt pay my bills and how he will tell everyone he sees on my street about how I am a dead beat until my bill is paid. And included in this voicemail was him saying OH WE ALSO ACCEPT CREDIT CARDS. but yet never once relayed this to me before. It was only checks and cash. So I called, cursed him out and paid the bill. I would NEVER recommend this man or company to anyone. I dont even need to drop my name because he knows exactly who I am. Petty, overpriced and terrible..

Answered phone after hours and tried to squeeze me in. His son and him were great. Would highly recommend!

Had a malfunction on my home air conditioner on the hottest day of the summer and Albert Ellis was to my home within one hour of placing a call to them!  Well-run company and top notch service.  Highly recommend!

I had a pipe freeze on Xmas and was desperate to have someone come out asap, since we didn't have any water all day. Keith was responsive, came out right away, replaced the broken pipe and I'm back in business. I really appreciated communicating through the app, and as well via text. I hate calling places. I'm so impressed, I scheduled more work to be done with Keith, that I had been delaying for months. Thanks again!

In May, the sewer started leaking a bit, and the basement smelled.
Having no plumbing problems in the past (purchased a rehab), I googled plumbers for a non-emergency repair.

Tony came out and told me the water was NOT a sewer leak. That the source was a water-line problem and the smell was street-side requiring 1000's in excavation.
The very next day the basement flooded, with sewer water, because (shock) the sewer line was clogged.

Tony came out and for $300 pulled out a single tampon.  He claimed that one item caused a clog in a main sewer pipe... He did not re-snake, run a videoscope or do anything else.  

The problem which he was called for, the smell, was not solved.  It got worse, so I assumed it was the result of the flooding, and treated the basement for mold. It didn't help.

In July, the basement flooded again. This time far more at about 1/4 inch deep. Tony, laughing, refused to come out.

It cost me $60 to rent an auger to get the clog cleared. It caused about $1000 in damages, 2 weeks to clean.

For $300 Tony's sloppy self missed a quart of tampons. 31 to be exact - an entire box minus one tampon he found- a former tenant flushed into the toilet. The smell is gone, of course.

Oh, I-fixd-it, alright. Tony didn't.

Please, hire someone else.

Edit: the response includes numerous ad-hominem accusations, the least that I am not a real customer. Included is that they guarantee their work. I had to tread ankle knee for several hours in the value of THAT guarantee.

My neighbors and I, as well as friends and family, have been using this plumbing service for a few years and have never had a problem.  They are excellent to deal with and know what they are doing.  I am inclined to write now, since my husband and I used their services last week and we couldn't have been any happier - great team of knowledgable workers.

I used this service this past April and they were great! Showed up a few minutes late but they called before hand to let me know. Once they arrived, they were SO quick and pricing was very fair. Would highly recommend!

Positive experience. Good selection. Guy offered serveral brands of circulator pumps, ultimately went with Taco 007 which was already on my boiler

Our toilet cracked all the way down the side and they came out and replaced it in under an hour. I was happily surprised at the bill too. Customer for life!

I had a very positive experience with these folks. They replaced my shower valves and shut offs.

They were easy to schedule and responded promptly. They showed up late, but called and told me that their previous job was running long. They were even respectful of my son napping in the other room which was awesome.

The best part: I was quoted a price to have my entire shower diverter replaced + shit off valves. When they showed up they realized that they couldn't remove the brass diverter without destroying the wall. So they improvised with the existing diverter. Now, I was ready to start chiseling them on the price because the quoted work wasn't completed to specifications. But before I knew it I was told I owed about $200 less than quoted. Think about that. I didn't have to haggle or anything. They were just *gasp* honest. That's worth a lot.

What a rip-off! Do not use this plumber. They installed a new toilet about 1-1.5 yrs. ago. I called them because the base was wobbling - not  even a year old. I called again because the toilet runs for no apparent reason, but I can count on it to run every time I sit on it. They came by and refused to repair because the one year guarantee had expired. They do not stand behind their work and customer service is horrible. WOULD NOT RECOMMEND!

Will replaced a water heater for me. He helped me get the best model out there, beat Home Depot's price on the service and even helped me patch some holes in the wall next to the water heater that I was going to pay someone else to help me with! Great service, will use again!

This is a follow-up of my previous reviews of James-Michael Fay as my last one was in 2015 and we still are very happy with their services.  It is very hard to find people who are still ambitious in doing their job and really care about the customer.

The best prices, services and response time.

The first tech spent more time talking about 'political issues' than troubleshooting my HVAC issue. Needless to say he didn't fix it. Later, a second tech 'thought' he knew what the issue was and proceeded to replace a part but charged us full price for a part that was under warranty and didn't bother to check. When we brought up that the part was under warranty the next day to Ben's ProServ they said it was too late to get reimbursed. To make matters worse the HVAC is still having the same issues before Ben's ProServ was ever contacted and meanwhile I'm out hundreds of dollars. They did offer to send yet another person out and waive their initial visit fee but after charging us for a part that they shouldn't have charged us for and for the fact that they already had two techs out that couldn't figure out what was going on with no offer to refund the erroneously charged part, I figured it was a safer bet to avoid this company.

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