Best Businesses in Philadelphia, PA

DONOT LET THIS COMPANY IN YOUR HOME. They are not knowledgeable, they will leave you with more problems than you started with & very dishonest. They came for a clogged kitchen drain & left me with a water mess then promise to compensate & never did. They wanted to dig up the concrete in my home & that was not even necessary. They left without resolving the issue. Thank goodness I have some common sense I got another company out. I regret letting them in my home. The owner Mike does not stick to his word about a very unsatisfactory service & customer. He can care less that I'm unhappy with the quality of work provided! The other company came out & fixed the problem just by snaking it & guess what NO water mess.

I was out of town when my tenant reported no hot water. I searched Yelp and other sources for a reliable, reasonably priced plumber and found Quality Pro Services. They proved to be as excellent as their reviews suggested. A few issues came up. There always seem to be complexities with a job like this. But we talked it through to very satisfying results, and ultimately, the cost of the job was very close to the original estimate. I will call upon this company the next time I need a plumber.

I have used harker plumbing for many years. The are reliable,  trustworthy and do great work. I recommend them whenever possible.

I reached out to Larry today for plumbing work- while he is not able to assist with the problem I am having, he gave me great guidance, resources and advice.
I hope to use him in the future.
Thank you Larry for your prompt reply and honest communication.

We had used Albert Ellis team to repair some duct work a few months ago and had a great experience. Our air went out last night so I called right at 8 am when they opened. They were able to send someone over right away and assess the issue. By noon, Brandon had us back up and running! Great service!

I had a pipe freeze on Xmas and was desperate to have someone come out asap, since we didn't have any water all day. Keith was responsive, came out right away, replaced the broken pipe and I'm back in business. I really appreciated communicating through the app, and as well via text. I hate calling places. I'm so impressed, I scheduled more work to be done with Keith, that I had been delaying for months. Thanks again!

Scheduled a date and even talked on the phone that day as if they were a few minutes away and never heard from them again.

Simply the best! Keith and son are responsive and care for each of their clients. Professional, courteous, and reliable. We have found our new go to plumbing professionals.
Frank and Donna in Hatfield

I used this service this past April and they were great! Showed up a few minutes late but they called before hand to let me know. Once they arrived, they were SO quick and pricing was very fair. Would highly recommend!

Positive experience. Good selection. Guy offered serveral brands of circulator pumps, ultimately went with Taco 007 which was already on my boiler

Our toilet cracked all the way down the side and they came out and replaced it in under an hour. I was happily surprised at the bill too. Customer for life!

After buying a house we were having trouble with our hot water heater and gave these guys a call.  They were able to quickly make time for us and came to fix the water heater.  The guy was very nice and efficient.  It took them a surprisingly long time to send us an invoice but I was pleased that it was not too expensive when I finally got it.  I would definitely use them again!

Bought a house and needed the furnace/boiler checked prior to the winter season.  Was also having some issues with the system in general.  I called the  company that had serviced the equipment for years (The previous owner had highly recommended) and they no showed on me twice but called me back to see if I wanted to buy a service plan.  (!?!).  That was enough for me.  I started the hunt for a new Heating guy.

Out of desperation I asked a friend for a referral and she recommended G.J. Stimmler and sons.  (She raved about them and how honest they were)  I'm very happy that she referred them.  In no time, I had the owner Andy and his assistant on my doorstep and the furnace was being cleaned and inspected.  They identified the cause of my problems and replaced an electrical part.  The bill was very reasonable and I never felt like they were rushing to get to the next job.  

This is a local, family owned company that's a couple of generations in the making.  I can see why they have endured.  The entire time they were working, Andy answered my barrage of questions about hot water heating systems in general and my 36 year old boiler in particular.  I asked when it should be replaced.  Clearly, there are no high pressure sales tactics here.  I was told my system is past it's normal useful life of 30 years but that it's been very well maintained and does not look it's age at all.  He said it was a coin toss and that the boiler  could last for a few years more or die in a few months. There's just no way to know.  He simply suggested putting money away as and when I can and planning for a new system down the road.  On top of that, when I asked him if he knew of a good tree service, he gave me a name and number that worked out fantastically.

What sealed the deal for me was about a month later, I called the emergency line because my furnace went out.  Andy diagnosed the problem over the phone based on my description and told me what to do.  Heat restored.  Zero charge.  These are the only guys I will use from now on.  I cannot recommend them enough and I see their truck in the neighborhood a couple of times a week at least.

Irrelevant but interesting - I recently looked at some of the yellowed paperwork and instruction sheets that are tacked to the basement wall near the furnace.  (Most pamphlets are for equipment long since removed but they date back to the early 60's.)  These documents were added to over the years by Obsessive owners as new parts were installed/equipment replaced and they have apparently remained untouched for decades.  Being a history nerd, I took them down and sifted through them and discovered that my boiler was installed (in 1980) by none other than G.J Stimmler and Sons.  Irony!  That just gives me warm fuzzies.  One generation of a family business installed the equipment, the current generation will (eventually) take it out and replace it.  Full circle....

I had Will out several weeks ago to address a toilet that wouldn't drain.  It took much more than he or I anticipated as he wound up having to remove the toilet and use his heavy duty electric auger to travel pretty far down the pipe to free whatever was causing the clog.

Considering the amount of time he spent I was pleasantly surprised by the price :-)

Even with the time spent, we were back up and running with everything cleaned up and Will out the door before the window the big name plumbing companies quoted me would have even begun!  I hope to not have any further plumbing issues, but if I do, I'll definitely call Will!

I've never felt more deceived in my life dealing with a business. I had a bad clog in my kitchen sink. I replaced the S trap and still nothing. I was referred to this company and told them that I needed my sink snaked. I was told that it would cost more if I had them come out on a Sunday, so I decided to wait until Monday to give them a call. I called Monday morning and I told the woman on the phone of my news and that I needed an appointment. I told her that I needed an appointment at least after 4pm since I get home from work around that time. The woman said ok and that they would be out by then - SHE EXPLAINED NOTHING ELSE FURTHER. Later that day,  the guys showed up around 4:03pm. They snaked our drain through our trap and removed nothing. The snaking worked and it took them only 15 minutes. The guys were nice, on time, and quick. The only star I give is to them. The men charged 1 hour of work for a quick snake of the drain. My wife and I were shocked to realize that it cost $240 for that job! Doctors make less per hour for heart surgery! I was expecting to pay $160 like I was told by my referral (who is my uncle who is a plumber!). The men explained that they charge an extra $80 if the appointment is after 3pm! It would've been nice if the woman I talked to who scheduled the appointment would've told me this. By the way, the guys told me that the woman on the phone is apparently the owner's wife! I called her the next day and she told me that she said that there would be an additional charge when we first talked on the phone. She BLATANTLY LIED saying that she told me there was an additional charge.  Apparently if you deal with her the CUSTOMER IS ALWAYS WRONG! Her tone could not have been more spiteful. Very rude! BUYER BEWARE! DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE CHARGED $240 for 15 minutes of easy work! Terrible experience. I will never use them again.

The first tech spent more time talking about 'political issues' than troubleshooting my HVAC issue. Needless to say he didn't fix it. Later, a second tech 'thought' he knew what the issue was and proceeded to replace a part but charged us full price for a part that was under warranty and didn't bother to check. When we brought up that the part was under warranty the next day to Ben's ProServ they said it was too late to get reimbursed. To make matters worse the HVAC is still having the same issues before Ben's ProServ was ever contacted and meanwhile I'm out hundreds of dollars. They did offer to send yet another person out and waive their initial visit fee but after charging us for a part that they shouldn't have charged us for and for the fact that they already had two techs out that couldn't figure out what was going on with no offer to refund the erroneously charged part, I figured it was a safer bet to avoid this company.

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