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JB Plumbing and Heating

JB Plumbing and Heating

Plumbing Service
Philadelphia, PA 19107
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Description

- Outside excavation - Violation corrections - Bathrooms - Kitchens - Remodeling - Emergency plumbing

HISTORY

Established in 1979.
Since 1979, JB Plumbing and Heating has been a trusted and recommended name in Philadelphia plumbing. Family-owned and operated, JB Plumbing and Heating offers: 24-hour service 7 days per week Emergency jobs Violation corrections No job is too large or too small! Everything from outdoor excavation to boilers to water heaters and everything in between. We only service Philadelphia and surrounding suburbs. We own our own equipment and have never had complaints filed with the City of Philadelphia or Licenses and Inspections. Fully certified in gas pipe and track pipe installations, as well as t-drilling.

ABOUT BUSINESS OWNER

I have owned and operated my own plumbing and heating company for the last 30 years. I am licensed, registered and always on time.

SERVICES

Emergency Services, Pipe Repair, Toilet Repair, Toilet Installation, Drain Cleaning, Water Heater Repair, Sink Installation, Gas Line Services, Bathtub & Shower Installation, Leak Detection, Sewer Services, Water Heater Installation, Sink Repair, Bathtub & Shower Repair, Faucet Repair, Pipe Installation, Faucet Installation, Garbage Disposal Repair, Drain Installation, Backflow Services, Septic Tank Services, Water Filter Services, ,

Reviews

Betsy A.
Betsy A.
4/14/2023
I was so impressed with how quickly they got back to me and the quality of their work. I cannot recommend them highly enough. When my shower wasn't working they squeezed me in despite being short staffed. The hardware they installed is much nicer than what I had previously and they made cosmetic improvements. They also installed a new water heater for me. Reliable and committed to quality. It was a pleasure dealing with them. They also referred me to a company who could clean my drain. They were great.
Christina S.
Christina S.
2/27/2023
In summary: Mark was timely and worked to ensure the job was finished to my satisfaction. The best part was his ability to get the job scheduled and completed quickly with upcoming international travel I had.

The details: I was having water in my basement, and so I requested a quote. On the day that I was available, he said he would arrive between 7:30-8am, and my doorbell rang at 7:29am. He was friendly and quickly diagnosed the issue, and within 3 hours I had my estimate. All of his email interactions were prompt, even as he knew I was getting other estimates.

As I confirmed my desire to move forward with him, I let him know of international travel I had in 7 business days...and was there any chance the work could get done before then? My sewer line needed to be replaced, which required excavating my sidewalk, which required appropriate permissions from the city. Within 24 hours my sidewalk was getting mark out by the city, and the job was done on days 5 & 6 of the 7 business days I had before leaving.  VERY thankful for his willingness and ability to do this job quickly. Oh, and again, he said he would begin the work at 7:30am, and at 7:06am I saw his van outside as he began to get the job set up. I was thrilled to have this taken care of before leaving.

We did have some dialogue over the weekend (between days 5 & 6) on the nature of the work that I was expecting and felt I had paid for. He went out of his way to have it completed to my satisfaction on Monday, when he otherwise could have fought me and stood his ground. There is a huge value to a contractor who is willing to listen to you and ensure you walk away happy. I will call him again!
Matt R.
Matt R.
2/28/2023
This is one of the few instances I feel like Yelp steered me wrong on this one.  I just so happen to be only the 3rd elite yelper to review this place which is odd for a place with over four hundred reviews.

Called JB in a pinch because there was a leak coming from my ceiling in which I thought it was coming from a 3rd floor bathroom.  They mentioned over the phone it's be $255 to come out cut drywall and diagnose where the leak would be coming from.  I will say they were prompt and receptive and could get out the quickest which is why I had them out.

After some examination it turned out that leak was not due to the third floor bathroom but there was maybe a leak coming from the third floor waste overflow.  It was minimal and not really noticeable while running the water but had them do the work.  The work was only 60-90 minutes in total.  It involved cutting (and not replacing drywall) replacing a trap and adapter and overflow for the tub.  All and all should have costed a few hundred dollars but was a whopping $1275!  I told a few friends in the trade industry and they mentioned that waa wayyy too much money for a routine job that was less than two hours.  

The drywall cutting was the sloppiest parts with no replacement.  I would consider revamping the score if you had some patch up the dry wall for the price paid or if the overall cost was more reasonable for the amount of work done.

I've had dozens general contractors, plumbers, roofers, electricians, and chimney people out in the past couple of months and by far this was the least satisfying experience.
M Z.
M Z.
11/28/2022
A pipe fitting broke just before Thanksgiving dinner.  Was able to shut off water and clean up mess and went on with dinner.  The next morning I entered a Yelp request to four plumbers.  Within 10 minutes, Mark (the owner of JB Plumbing) responded, saying he lived in the same town I do and could come over.  He did and evaluated the situation.  It was a bit more extensive than first thought, and unfortunately he didn't have the right part in hand.  He called another plumber to see if they could help and checked various supply houses.  Ultimately he said that if I couldn't get someone in to let him know, and he'd bring over one of his techs from Philadelphia, pick up the needed part, and be back at 8:30am the next morning.

Given the reponses of the other plumbers and the high ratings of JB, I decided best to go with the bird in hand.  Great decision - they were on time, careful of the property, and wasted no time in fixing the problem.  They also rerouted a valve for the sprinkler system that made it much easier to find and operate.

I'm very appreciative of the quick response, genuine desire to help, and the quality of the work.

Thanks Mark/JB Plumbing!
Eileen S.
Eileen S.
5/18/2023
My mom had a leak in her bathroom and was very concerned about water damage. After reading the reviews on Yelp I reached out to JB Plumbing and Heating.  Mark  assessed the project and gave me an affordable quote. They were there the next day.  My mom was very happy with how the guys answered all her questions and explained the issue and how it would be fixed. The job was done quickly and price was as quote.  We would recommend them to anyone in need of plumbing services.
Rafael S.
Rafael S.
5/17/2023
Cannot recommend enough: got the job done extremely fast, super nice to work with, very transparent, and gave me by far the best price (even better than what the city would have charged). Replaced our entire sewer line within a day. Mark and all his colleagues were super professional and nice throughout the whole process and did a great and thorough job, highly recommend!
Ash R.
Ash R.
03/10/2023 12:00:00 SA
Mark came to the rescue again. My sink was leaking from the garbage disposal and I had guests coming the next day! He responded within what seemed like minutes and was able to come out the next morning. He came early in the morning, figured out the problem, and fixed it quickly. Its been 5yrs and he still has stellar service. I can't recommend him highly enough.
Scott S.
Scott S.
4/27/2023
I highly recommend JB Plumbing and Heating. I called because of pipe leak in my basement. They were able to diagnose the problem and got to work replacing a very old, cracked pipe. I appreciated the promptness of the diagnostic appointment and the speed and quality of the work! Fantastic work!
Vicki J.
Vicki J.
4/15/2023
Responsive and were able to come help us quickly. Arrived on time and did a great job, and for the price agreed. Would definitely use them again!
Paul M.
Paul M.
3/29/2023
I contacted Mark at JB yesterday for a water heater replacement at about 6pm, he responded right away and after a short exchange gave me a fair price and an appointment for this morning. Both he and his crew were punctual (early in fact), polite, and skilled. Their work was clean and they finished quickly but without rushing any of the work. My price didn't change, there were no surprises when the bill came due. He even contacted me afterwards thinking I had overpaid when I really had just asked the crew to replace a valve for a little extra.

I've been looking for a go-to plumber in the city and I definitely found them. I highly recommend them if you're looking for a plumber.
Julie W.
Julie W.
11/26/2022
The number of reviews and the reviews themselves don't lie. Mark, the owner, gave us a thorough estimate for all the items that had come up during our house inspection. While we were waiting to compare other quotes, we had a few small emergencies at our old house, and Mark was able to send a team quickly to handle those before our deadline. He was great with communication- over email, phone and text, and accepts Venmo or check. We're very happy with the service and will use JB plumbing again when we're ready to take on our 'wants' list instead of our 'needs' list. They're not the cheapest, but if you want thorough work that you can count on, you can't go wrong with these guys!
Robert G.
Robert G.
3/15/2023
Finally time to replace that rusted out 93-year-old cast iron in the basement. The JB weld, cement, and caulk would no longer contain water with during torrential rainstorms. Mark and his team were super responsive, professional, and respectful of my precious home. The repair was done efficiently, and they kept me updated on progress in real time. Very clean, through, and the price was reasonable. Couldn't recommend them more!
Nikhil K.
Nikhil K.
03/05/2023 12:00:00 SA
Mark responded to my quote request immediately--he offered a free in-person estimate and described in detail the sort of work the job would entail. He found a creative solution to a difficult problem. He followed up with a written quote shortly after. I received a few other quotes but went with Mark, as his experience and reviews really stood out.

I should mention, I texted him QUITE a few questions and he responded promptly to all of them.

He and his crew arrive early and completed the job quickly and thoroughly. The tankless heater is working well.

He's responsive, trustworthy and clearly values his relationships with his clients. I can't recommend him highly enough. We'll be going with him for all related needs moving forward.
Michael M.
Michael M.
1/26/2023
I reached out to JB plumbing after another company stopped responding to me. Spoke to the owner Mark, and he said he can get my water heater replaced the next morning, AND, it was cheaper than the first quote I received.

His guys were awesome, fast, reliable, and friendly. I mentioned how I hope I never have to call them again (meaning no plumbing issues) but should I need a plumbing company, hands down JB plumbing has my business.

I would recommend them 20 times out of 20. Great work, great communication, great value and I highly recommend them.

Thank you Mark and team!!
James H.
James H.
1/31/2023
Very responsive. Left a message on their website and was contacted quickly. With only a few texts and pics of the problem they scheduled an appointment for the following morning at 8:30Am

Service tech showed up at 8:25 AM and fixed the problem within 45 minutes.

Really appreciate the response, showing up on time and the quality work performed.
Peter K.
Peter K.
3/15/2023
Our water heater stopped working yesterday morning.  I called a few places but Mark gave me the best price to put in a new water heater (all of them said they would put in the same brand).  Mark and his team came out early this morning and put in the new unit within 1 hour.  Great job!  They were very professional and I wouldn't hesitate to recommend them to a friend.
Sk K.
Sk K.
12/28/2022
Mark showed up at my son's house in Fishtown two hours after I called at 7:30 am. There was a lot of water pouring into the basement from a pvc pipe that was no longer connected to anything. A mystery, but Mark had the experience to figure out the situation and correct it easily. Another plumber probably would have ripped out the cabinets and floor in the kitchen above the leak in the crawl space. He also was able to point out stupid things other plumbers had done: like using PEX pipes on the hot water heater, or not having a trap under the kitchen sink.
Mark sent two guys the next day, who arrived at the time he said and fixed those problems and also the leaking hose fitting outside.
I attached his magnetic card to the water heater and now I know I can count on his company when the next disaster hits.
Chet O.
Chet O.
03/02/2023 12:00:00 SA
I contacted JB Plumbing and Heating through Yelp on a Friday afternoon and Mark responded within 10 minutes. Monday comes and they've already marked our curbside and obtained any necessary permits to excavate the curbside. By Tuesday afternoon Mark and his team excavated and replaced an old lead pipe supplying water to our home. They cleaned up after the job and are incredibly effective. I truly appreciate the professional, honest, timely and reasonably priced service from JB Plumbing & Heating. Would go with them again in a heartbeat.
Katie R.
Katie R.
10/21/2022
We used JB Plumbing and Heating to repair our sump pump, which wasn't draining.

Mark was extremely fast to reply and thorough in his explanations as to what needed to be done. He was upfront about pricing, and caught a mistake I made in calculating the total -- honesty that was greatly appreciated!

Brian and Anthony were courteous and professional, answered all my questions as they worked, and were fast and efficient.

While we hope we don't have many more plumbing issues come up, I definitely would call JB Plumbing in a heartbeat if (and, in all likelihood, when) they do. Highly recommended!
Rebecca S.
Rebecca S.
02/07/2023 12:00:00 SA
Found out my water heater was leaking on Sunday at around 5pm. Sent Mark a message on Yelp at 7pm and immediately got a response. By Monday morning at 7:20am, Mark was there himself to look at the problem. His crew showed up minutes later, replaced the hot water heater in addition to a valve that was not up to code and by 9am, they were all finished and the old heater had been removed. They were clean, efficient, and communicative. Mark also followed up to make sure I was satisfied. I would highly recommend!
Sandy F.
Sandy F.
10/28/2022
I had 2 toilets replaced and was happy with the service I received.  Mark is responsive and the guys who did the work friendly and effective.
Keenan B.
Keenan B.
01/12/2023 12:00:00 SA
I was having issues with a leaky sink and also needed to replace my kitchen faucet. Mark was super responsive (even though I contacted them over the New Years holiday) and scheduled a crew to repair everything within 3 days. Excellent work!!
Carmine S.
Carmine S.
1/22/2023
Great experience with Mark and his team from JB Plumbing & Heating. After waiting months for other plumbers who set appointments and did not show (and did not call to re-schedule, just didn't show up). One call to Mark was all it took. I called him on Tuesday; he came to assess on Wednesday, and the work happened on Thursday. The work involved installing a new water heater in a really difficult location; replacing a pedestal sink with a new vanity, installing new shower fixtures, and figuring out why the bathtub was leaking. His workers Bryan and Anthony were respectful and efficient, took care to protect the property, and completely cleaned up before leaving. Mark runs his business like a business, and he followed up to ensure the work was done to my satisfaction. Glad to have finally found a plumber I want to call back, and refer to my friends and clients. Start with Mark and you'll have no need to call anyone else. Highly recommend.
Mel R.
Mel R.
12/30/2022
Quick response. It wasn't an emergency but they were able to fit me in to their schedule within 48 hours. Mark was at my door on the dot, did the repair in about 15 mins and let me know there may be a future issue I may want to deal with but no pressure. This is why you hire experts. 10/10 Highly recommend.
Jessica S.
Jessica S.
9/23/2022
I called Mark on a weekend and he immediately responded and scheduled a time Monday morning to assess my curb trap issues - i received a notice of defect from Water Rev Bureau.  The quote was professional and detailed, the work was fast and efficient. And the outcome of my repaved sidewalk is perfect. I hope all my future home-ownership maintenance and repair needs go this smoothly. I will definitely call JB Plumbing for any future needs.
Ed Z.
Ed Z.
01/05/2023 12:00:00 SA
Mark & team installed a new water heater, and replaced 2 leaky shutoff valves in our condo.  During the whole process they were extremely responsive via text/email, punctual, helpful, and professional (did a great job on the install as well!)  Given how many horror stories you hear about shady/flakey plumbers/tradesmen it was great to deal with someone reliable and professional.  I'll definitely be calling them again for any future plumbing needs.
Andrew S.
Andrew S.
5/13/2022
JB Plumbing fixed a gas line in our home. They were very responsive and were able to come out to our house quickly to complete the job. I sent them pictures beforehand so they were able to fix the fitting right on the spot. Easy to do business with - highly recommend!
Pat Q.
Pat Q.
11/07/2022 12:00:00 SA
Excellent service.  Our water heater kicked on Sunday afternoon and by Monday morning he was able to have us back up and running.  Fair pricing, quick response time, clean and quality work!  Will keep the magnet on the fridge for any future work needed.
G N.
G N.
3/23/2022
Our hot water heater needed to be replaced. Mark & co were incredibly helpful, communicative, thorough, quick, and fair. They charged the price they quoted, pointed out additional repairs that we might need in the future (and how we could do it ourselves on the cheap), and never condescended (sadly even in 2022 I'm used to repairmen asking to speak to my boyfriend or husband or I wouldn't even bother pointing it out!). Highly recommend.
Abby S.
Abby S.
9/20/2021
Such a fantastic experience with this company! I sent a message on Yelp for a leaking hot water heater on a Saturday night and they were able to come and replace it early Monday morning. I also received a message back on Yelp soon after sending a request and it just showed the professionalism of this business. Highly recommend and will use again in the future!
Tim W.
Tim W.
4/26/2022
Mark came out to fix an interior leak related to spigot on the front of our house. His response time and communication were great. He showed up right on schedule, completed the repair quickly, left the space cleaner than he found it. It is rare when working with a contractor is that easy. JB Plumbing will definitely be my first call for plumbing needs moving forward.
Lawrence S.
Lawrence S.
3/21/2022
Fast and thoughtful service! Replaced my toilet 6+ months ago and a drain in my sink and it's made a world of difference. Over the past weekend I had an issue with my refrigerator water line spraying all up in my kitchen and the owner responded right away and scheduled me first thing Monday morning. Really friendly and honest -- and I appreciate how he outlines options for me based on price consciousness.
John K.
John K.
9/30/2022
I recommend JB Plumbing highly. I have used them twice and they are fast, fair, efficient, and take care to not disrupt our home while they work.
Margaret W.
Margaret W.
9/26/2022
Replaced our hot water heater on a day's notice. Gave us a reasonable quote, was prompt and efficient.
Elizabeth C.
Elizabeth C.
8/19/2022
We had a big box store come to install a new washer dryer and haul away the old ones. Once they saw the water line valves were corroded they said they could not install until they were fixed. JB Plumbing came out in less than 24 hours to repair, was within service window, did the work quickly, and was very reasonable in cost. Installers were kind and walked through what they planned to do and then had me inspect after completing. They also disconnected the dryer for me. Mark also gave recommendations for electricians who could do the other work needed. Highly recommend and will use again for other plumbing needs!
Linnea T.
Linnea T.
2/28/2022
Great experience- I'll be a repeat customer! JB Plumbing and Heating gave me the most competitive quote for my sump pump repair, and the two gentlemen that came out to replace it taught me about its operation, some good tips about my hot water tank, and were generally a delight to work with. The owner, Mark, is super responsive, and is often able to quote based on photos via email.
Superb service, great know-how, polite, professional, just A++++. Super pleased.
Atheendar V.
Atheendar V.
12/30/2021
We had a water pipe leak below the sidewalk of our row home. Mark's team came highly recommended for this job.

Mark gave us a very reasonable estimate (the lowest of 4 quotes we obtained) within 1 day of initially contacting them, and the job was done soon thereafter, between Christmas and New Years. He and his team were kind, professional, and explained the job to us every step of the way. The work was done expeditiously and we are going into the New Year feeling secure about this situation, which could have become a much bigger problem had it not been for JB's timely intervention.

We highly recommend them and will definitely call them for any work we need in the future!
Giancarlo B.
Giancarlo B.
8/15/2022
My hot water heater decided to give out on a Sunday afternoon. Messaged JB Sunday evening and they had a crew out here at 10am the following morning. Incredibly responsive and a great team that not only replaced my hot water heater, but installed an outdoor hose and moved a washing machine in my basement at the same time. Everything's working great and they were done and cleaned up in roughly 3 hours total!
Ali S.
Ali S.
07/07/2022 12:00:00 SA
Reached out to Mark on a Wednesday and he had a team at our house by Friday morning to fix a few items in our new home. They were pleasant and thoroughly explained the repairs, and no issues since. Thank you!
Abby B.
Abby B.
04/02/2021 12:00:00 SA
Sent a Yelp! message and JB Plumbing responded right away. We had a rotten smell coming from our vents and the gas company shut off our gas line and told us our heater was leaking. Needless to say, we wanted to get this checked out ASAP.

JB had someone out to our house within a few hours. The technician ran a bunch of tests and couldn't find a leak. He explained that the gas company took the valve off and of course, gas was leaking out which is why they said there was a leak. He was thorough and up-front about our non-issue, which we appreciated.

Would definitely call these guys again if needed!
Joe L.
Joe L.
3/19/2021
I had no hot water in my home after my water heater went to this week, and I called JB Plumbing based off of the reviews I saw on Yelp.

Mark got back to me in less than an hour and gave me a fair quote over the phone. His team replaced my water heater in the next day.

Highly recommend to anyone who owns a home in the Center City, Philadelphia area.
Bhuvnesh J.
Bhuvnesh J.
5/16/2022
Amazingly helpful and prompt and considerate! Texted over the weekend during a hot water heater crisis and we're at our house first thing Monday morning.
Nicole P.
Nicole P.
08/12/2020 12:00:00 SA
Excellent service. I've been a property owner in Philadelphia for 20+ years and always struggled with finding a reliable, honest, and dependable plumber. No more struggles since I first contacted Mark at JB Plumbing! I first needed to locate a problem leak earlier this year and had a fast response from Mark, he sent out Brian and we were able to get the problem fixed where there had been some bad work done previously by another contractor. Just this week I had a different leak problem which could have been very serious; Mark had Brian out first thing the next morning and the problem was repaired in about an hour's time, much to mine (and my tenant's) relief.

I really appreciate their easy communication and promptness when emergency situations occur. The crew members also show up not just on time but often *early*, which is a true rarity when dealing with contractors! I can also say they are very good at following covid-19 recommendations, wearing masks consistently during our current situation, so have no worries about calling on them during these times.
tommy m.
tommy m.
06/09/2020 12:00:00 SA
JB Plumbing was recommended to me by a friend and I am now recommending them to everyone here. They did some work at my house (installed hose bibbs, installed new shower faucets/valves) that I was not comfortable doing myself. Both Mark and his employees were extremely knowledgeable, approachable, and efficient. The cost of the repair came in right around what I was anticipating as well. I was very glad a company with such a good reputation was still in my price range.

I must add - given the current situation of Covid-19, I was a little wary of having workers come into my house, but they took very good safety measures, kept their distance, and wore masks the entire time. If you are at all worried about calling a plumber due to the pandemic, I hope this eases your mind a little bit.
Susan H.
Susan H.
8/22/2021
We had a sewage pipe leak that required immediate attention, and Mark at JB Plumbing came out right away to assess the problem.
He gave a fair estimate and was able to fit us into their schedule asap. We had been thinking of replacing our (broken) sump pump system, he offered us a great deal, so we added that into the repair.
Quality work, a fair price, and outstanding communication, we will definitely call them in the future. Everyone we dealt with at JB Plumbing was professional and kind.
Stephanie S.
Stephanie S.
10/30/2020
My old plumber passed into the great unknown, i.e., retirement to Florida, so when the hot water heater decided to die yesterday, I called around to a few Philly area plumbers with trepidation.  

JB Plumbing called me back promptly, and after sending Mark a few pics and measurements, he quoted me a fair price and promised to have his guys come the next morning. They were great!  Showed up on time in the pouring rain, they were quick, took care not to bump the walls, and cleaned up after themselves.  They wore masks without being asked and that was very reassuring.    

Less than 24 hours later I have hot water again.  I will definitely be calling JB the next time, because living in a 160-year old house means you will always have plumbing emergencies.
Sam J.
Sam J.
12/08/2021 12:00:00 SA
I reached out to Mark via cell phone when my sink was leaking, and I received a response from him in less than 2 hours which was much quicker than expected. We talked for a bit, and he asked for photos of the sink for reference. He was quickly able to determine the problem, and he gave me an estimate right away. Once I was scheduled (again way quicker than expected), the job was completed in less than an hour with no headaches. I couldn't recommend the turnaround time enough with this company. I will definitely be using them moving forward!
Gail S.
Gail S.
11/18/2021
Called JB PLUMBING this past Monday to have a toilet replaced in Philadelphia (Fishtown) as soon as possible. Mark the owner called me within 2 hours after I left a message. I explained the situation to him and within 1 hour he had located a Gerber toilet that would fit the existing toilet. He asked if this was the only toilet in the house and luckily I have 2 bathrooms. They came out today and replaced the toilet in 1 hour. So glad I called. The customer service was excellent and I was so thankful how quickly they replaced the toilet. Thanks to Mark and his crew, who wore their masks and were so nice and polite.
Julissa L.
Julissa L.
05/02/2021 12:00:00 SA
I had a leaky faucet and found JB plumbing on Yelp based on reviews. They answered within 24 hours and were professional as well. If I couldn't reach them by calling I would just text them and they were still very responsive. They communicate well with what they think is the problem and their plan to fix it and they're also transparent with what the cost entails. The prices are reasonable and he accepts check and venmo which was very convenient since I was not in the area. Would definitely go with them again and would recommend them to anyone in the area!
Kate S.
Kate S.
4/13/2021
Mark responded to my request quickly. Scheduled the work efficiently over phone and decided to replace the entire toilet. They showed up on time next day to do the work. Very professional. The work took about 30 minutes. It was well done. We were happy with the service. Very professional and organized. Definitely will hire them again for future plumbing service. Highly recommend!!
Ryan K.
Ryan K.
6/15/2021
I reached out for a quote to replace my hot water tank and had a replacement installed within 24 hours. They were very responsive to my initial inquiry and worked to quickly set up an installation appointment. The team arrived on time and completed the work quickly and efficiently.
Chad C.
Chad C.
04/06/2020 12:00:00 SA
Water heater decided to die in the middle of a pandemic, sent a message on Yelp and Mark got back to me in minutes. Gave me an exact estimate with a few messages and pictures. Mark sent Brian out first thing in the morning, ripped out the broken one, installed the new one, cleaned up, and done.

We will be working with this them for all our plumbing needs going forward. Thank you
Megan L.
Megan L.
4/26/2021
Called these guys yesterday (Sunday) and talked to Mark, the owner, on the phone.  He came out first thing the next morning.  Fixed our broken shower head within an hour of his arrival.  Had good ideas for options of how to help us, worked quickly, and we are up and running already!  Planning to do more plumbing and bathroom projects with these guys.  Great experience.
Nora T.
Nora T.
02/07/2020 12:00:00 SA
One call is all it took! JB Plumbing came the next day, schedule me for the following day, got the permits and licenses and finished the job all in one day!
Seriously, I've struggled for years to find a good plumber. As a property manager I'm so excited I found these guys on YELP. Why I did not look on YELP sooner I don't know.
Excellent Job, fair price will use again for sure.
Patrick M.
Patrick M.
4/16/2021
Requested a quote Wednesday afternoon. Mark had his guys here first thing the next morning and they got the job done very efficiently. Laundry outlet installed and price came out much less than other quotes. They also answered a bunch of other unrelated questions i asked them as a first time homeowner.
Katy R.
Katy R.
12/14/2020
We had a major gas leak in our basement on a Sunday afternoon and had to get our gas shut off by the city. With the weather getting cold and a snow storm in the forecast, I contacted Mark at 4pm Sunday and he was able to squeeze us in for first thing the next morning! The team showed up and took care of some extensive leaks in our pipes, and we had our gas back on and functional in less than 24 hours. Very happy with our service!! Thank you so much for making sure we don't freeze in our home. Would absolutely recommend JB Plumbing and Heating.
Andrea J.
Andrea J.
12/05/2020 12:00:00 SA
We found a leaking pipe in our basement on a weeknight at 9pm. I submitted a request for service via Yelp. Within 15 minutes Mark responded and took my number. We texted that night and coordinated an appointment for the next day. He saw a picture of the problem and gave us a reasonable quote quickly for parts and service. We needed to be at work the next morning so Mark worked around our schedule and arrived before 8am. He fixed the issue in less than 30 minutes and was extremely kind and professional. Will definitely be using JB in the future!
Gordon S.
Gordon S.
2/19/2021
Mark and his crew are top notch professionals. I have used many plumbers in the past and Mark is by far one of the most honest and reliable plumbers I have ever worked with. His prices are very reasonable and he will always go out of his way to help someone. I have used JB for interior and exterior plumbing work and heating and would refer them to anyone!
Jeremy S.
Jeremy S.
1/27/2021
Mark and his team were great. He replied quickly via the Yelp bid request, after which I texted some photos and he provided an estimate. Once approved, his team was here the same afternoon for the fix. Very quick and courteous. They'll now be on top of the list for any plumbing needs!
Jesse K.
Jesse K.
9/14/2021
There was a small nail pop that resulted from the work and Marc personally came by 2 biz days later to fix it. You really can't do better than these guys, don't look elsewhere.
Jason L.
Jason L.
10/24/2021
Our water heater went earlier than we were hoping, so we had Mark come take a look. He agreed it should be taken care of ASAP, so he had his guys out next day to start the work. It was time for a new boiler, as well, so they ripped out everything and got us setup with a new system in two days for a fair price. I'll definitely be calling again when we need anything done, and I've already referred a couple neighbors, as well.
Bonnie Z.
Bonnie Z.
3/20/2021
I have a rental property in Phila and we had a leaking toilet. I called JB plumbing and heating and they came out in a timely manner. They were professionals, wore masks and were efficient. They fixed the issue the first time and charged a fair price.
Craig B.
Craig B.
3/19/2021
In the middle of the winter during the pandemic, Mark from JB Plumbing was there for us. Twice. First, our trap to the main drain to the street finally went bad and our hot water heater died a couple of months after that. I did my research and called around.  The big companies were hard to contact and the customer service was really cold. Not to mention those big chains and franchises rates were much higher because of the advertising and middleman.  Mark really took care of us.  He put a plan in place, got his incredible, timely crew out and made two really big problems go away.  Each time, he was texting back and forth with me, walking me through it with snapshots and directions.  JB provides that old school customer service that I thought went to the wayside a long time ago. Thanks Mark!
Samuel L.
Samuel L.
4/26/2021
Great experience. Very responsive, was able to quickly find and fix the cause of our water hammer without any hassle, and during the process of fixing our leak they kept us in the loop on updates and set up times that were most convenient for us for the actual visits. Prices seemed reasonable, although admittedly I don't know much about the market rates for these types of services. Would hire them again
Veronica L.
Veronica L.
8/26/2021
We had a main water break in our home and we're already dreading having to work with contractors to try to get a speedy and accurate fix. I'm sure everyone can relate to this! JB Plumbing and Heating was our saving grace!!!! We chose to hire them based on their awesome reviews but I will admit that I was a bit skeptical wondering if it was too good to be true. All my worries were proven wrong right off the bat. Mark was incredible attentive and responsive. He answered when he said he would, and his team would show up exactly when they said they would. The work was completed accurately, quickly and at a very fair price. They took care of everything and made what was a stressful situation a total breeze. Even after we hit a slight snag, Mark's team was still responsive and showed up to address our concerns. Typical contractors would have just ghosted us after we paid but not JB and Plumbing and Heating. Don't think twice and hire them for all your plumbing and heating needs. Truly awesome! While I hope I don't encounter any issues in the future, if I do I will be sure to hire them again.
Jamey H.
Jamey H.
8/23/2021
We needed our lateral sewer line replaced and had 10 days to complete per the water company. We met with three companies and Mark from JB was the most direct, reasonably priced, and efficient. As soon as we confirmed, he quickly obtained permits required and had quite the team to dig up our street, sidewalk, replace the pipe, the replaced everything almost to its original appearance (streets dept does permanent pave). They did a good job repaving our sidewalk too, which some plumbing companies do not include. And all of this was completed in 1 day. We will continue to use this company for future plumbing issues.
Larry L.
Larry L.
9/27/2021
Third experience with getting something fixed from JB Plumbing. As always, quick to respond and got the issue fixed in less than 2 days.
Katie W.
Katie W.
11/06/2020 12:00:00 SA
Totally amazing service!  I was contacted within 20 min of my initial inquiry last night via Yelp and the business owner arrived at 10:00 this morning. He brought everything he needed with him in anticipation of needing to replace my garbage disposal. He was super nice, wore a mask the whole time and left no evidence that he had been there except a shiny new garbage disposal. I will definitely use JB plumbing again and will recommend to my friends. Really made my day!  Thank you, JB Plumbing!
Dave M.
Dave M.
08/12/2021 12:00:00 SA
Mark was very responsive to our Yelp request for a quote and, only a day after coming to briefly inspect the problem, had his crew installing our new water heater. The installation was quick and very professional.
Rumneek G.
Rumneek G.
09/09/2020 12:00:00 SA
Mark was a great with communication and getting 2 seperate jobs done with short notice quickly. Gave me sound advice to fix a chronic problem once and for all, vs doing the temp repair others have suggested. I will definitely be using them again for the next issue or improvement job.
Natalie D.
Natalie D.
07/10/2020 12:00:00 SA
My hot water heater went July 2, which was the Thursday before a three-day weekend. I was drawn to JB plumbing based on the high ratings. Mark responded quickly and was upfront with me about his inability to get a water heater over a holiday weekend. He answered all of my questions and was very upfront about pricing and his warranty. He followed up with me first thing Monday morning, and he stated that he could squeeze me in on Tuesday morning. I admittedly stalled a little bit because I had reached out to several other plumbers, and I knew I would need to get the money together. But at the end of the day, not only was his price lower than most of the other quotes I received, but I also got a higher quality water heater.  Mark offered to put the water heater in on Tuesday morning, despite me not having all of the money. He stated that he could not let me continue to go without hot water. YALL...THIS MAN PUT IN A BRAND NEW WATER HEATER WITH A WARRANTY AND LET ME PAY FOR IT THE DAY AFTER. With all the craziness in the world today, who does that? We had never met, we only texted, and first thing Tuesday morning his crew was at my house. They installed my water heater in maybe an hour and a half tops. I ran out for an hour or so to get the rest of the money to pay them, and by the time I got back they were gone, and shortly thereafter I was taking a much-needed hot shower. If

I need to add that his crew all wore masks, as did he when he came to personally pick of the money. If you are anything like me, contractors and mechanic are major sources of anxiety. Having just come off of a terrible three-week ordeal with a mechanic, Mark and his kindness, quality, and professionalism was a godsend. I look forward to using JB for all my ongoing plumbing needs and I have already started recommending them to my friends. I could give them 10 stars, I would. THANK YOU MARK!
Gina P.
Gina P.
11/18/2020
Completely satisfied with Mark & his team. I had a cracked pipe in my basement that could have turned into a huge problem so I contacted Mark for an estimate. He came out the next day and gave me a very fair price and even matched the price of another company who gave me a slightly cheaper quote. The work was completed within a week of receiving the estimate and looks great! I will definitely be contacting JB in the future for all of my plumbing needs!
Samuel T.
Samuel T.
11/06/2020 12:00:00 SA
After our garbage disposal died, we found JB plumbing on Yelp and went with them because of the excellent reviews.

The owner Mark responded quickly and someone was out the next day to replace the garbage disposal. They worked quickly and left the kitchen exactly as they found it. We had an issue the following day with a leaky faucet but the plumbers were back the next day to totally fix the problem. Overall the whole process was about as painless as possible. I will certainly use them the next time we have any plumbing issues.
William C.
William C.
10/29/2020
They fixed a problem with my toilet that was considered unfixable by another company. Fast and courteous service. They are now my go-to plumbers.
Greg E.
Greg E.
01/08/2019 12:00:00 SA
I'm basically copying and pasting the review just below my.  He said everything I could say.  I needed a plumber for my rental property in south Philly.  After a couple of aborted attempts to work with other plumbers, I landed on Mark and JB Plumbing.  I can't speak highly enough about Mark and the rest of the JB plumbing crew. Mark answered the phone himself!   He squeezed us into his already busy schedule.  He worked diligently with my tenants to solve the problem and arrange the repair.  Mark quoted me a flat rate that seemed fair and he stuck to it. He and his crew were punctual, friendly, neat, and did an excellent job of cleaning up after the job.

The previous review said, I can't imagine calling anyone else when I need a plumber again.  I feel the exact same way.  I will not use anyone else.
Grace C.
Grace C.
10/22/2020
Awesome company. Everything from initial call to getting the work done to paying went smoothly due to their great communication and professionalism. Called them in the a.m. panicked about a leak in my living room ceiling and by p.m. of the same day the work was done and the leak was fixed. I don't know 1 in 100 companies that provide that kind of service. The guys that came out were great. Will definitely call them again.
Russ R.
Russ R.
10/10/2018 12:00:00 SA
Working with Mark was super easy via email. He was very responsive, and no nonsense in regards to pricing the job.  At the end of the day, you are looking for the scope of work to be done when they said it would be done, for the price they believed it should be.  

I'd highly recommend this outfit, for their professionalism, promptness, and the fact, that they were all pleasant individuals to deal with. Quality work, honest pricing, easy line of communication, what else is needed.

Pro Tip: take photos of your job and send to mark in advance to alleviate any unforeseen speed bumps, in terms of scope.

I would use again!
PW F.
PW F.
6/15/2020
I wanted to replace an old water heater and chose JB Plumbing and Heating to do the job. The owner (Mark) is very good about following up. Out of all the contractors I contacted to do the job, he wanted to inspect the water heater in person (rather than rely on photos) before giving a quote. This was very reassuring to me.

I was a bit surprised that Mark himself didn't show up to do the job, but the associates he sent were very fast and did good work. I think they installed the new heater and took away the old one in under an hour. So I would say that -- overall -- JB Plumbing is professional, fast and cheaper than bigger companies such as Sila. I would definitely recommend them.
Malicity D.
Malicity D.
10/11/2018 12:00:00 SA
I called about a charming issue that we are having with our soil line...I'll spare you the crappy details (oh, yes I did!)  Anyway, Mark picked up the phone, which in this day and age, I am super impressed by, listened to the problem, and was gracious enough to suggest someone whom he recommends...as his company doesn't handle the work I need.

I really appreciate the quick answer I got from him, and have booked in the company he suggested.  Thanks, Mark!  And I will definitely keep you in mind for, oh, anything else exciting our old house may throw our way.  Cheers.
Jenny R.
Jenny R.
7/15/2021
Extremely pleased with the timeliness and professionalism of this company! I contacted Mark at 4pm regarding replacing my water heater that was leaking and he sent his men the next morning and the job was complete by 9am! Highly recommend! Will use again in the future!
Matt M.
Matt M.
11/30/2018
I can't speak highly enough about Mark and the rest of the JB plumbing crew. Mark answered the phone and squeezed us into his already busy schedule. After initially seeing the problem, they returned a few days later to cut drywall, as the issue was behind a wall. Mark cut one hole and diagnosed the leak by 9 AM. His team had it repaired before 2 PM that same day.

Mark quoted me a flat rate that seemed fair and stuck to it. He and his crew were punctual, friendly, neat, and did an excellent job of cleaning up after the job.

I can't imagine calling anyone else when I need a plumber again.
Chelsea B.
Chelsea B.
9/25/2018
In short - call this company for your plumbing needs!

My house in Philly needed significant work due to city sewer pipes privatized and collapsed (resulting in flooding every rainfall). After receiving a few quotes, Mark came to my house for a quote less than 24 hrs of calling. He was extremely professional and honest, and even spotted another fix needed to abide by city code.

Not only did his team cut off access to the collapsed pipe, connect a new pipe to the main city line, and excavate and re-pave my sidewalk and back patio, he helped me receive money back from my inspector due to the error he spotted in his walk-through (and fixed that too!). Even further, after his team finished, he responded to my questions via text on a Friday night.

No one ever wants to call a plumber, but Mark and his team should be on everyone's speed dial!
Todd H.
Todd H.
5/29/2020
Sump pump replacement: Messaged Mark directly through Yelp and he got back to me right away. He offered a quote which was in line with my expectations. When I confirmed that I was ready for the work to begin, he replied right away and provided a date and time. Bryan and Anthony arrived on time to the minute. They removed the old unit, dug a new pit, and installed a bucket and new unit within an hour.
Dylan G.
Dylan G.
04/09/2020 12:00:00 SA
Learned the lesson to not leave a hose connected in the winter the hard way and in the middle of the Coronavirus outbreak no less. JB was responsive and came out to fix the issue the next day. Everything was done very cleanly and quickly. This was the second issue JB has fixed for us. We previously had debris in a water line that was causing a loss of water pressure that they fixed. Both service calls were great and I'd never go anywhere else.
Matthew M.
Matthew M.
08/03/2020 12:00:00 SA
We had a leak in one of our buildings, our usual plumber couldn't come out. After calling around JB was the only plumbing Co. that was able to come at such short notice. A gamble on our part, which paid off. They came quickly, accessed the problem came back the next day early and fixed the leak.
Since we live in Brooklyn and our building is in Philadelphia, Mark was able to text us photos of the progress of the job and clean up.
Easy to work with and a job well done.
Nicole S.
Nicole S.
10/11/2018 12:00:00 SA
I have had 2 crappy dilemmas (bah hahaha!!!! @least I'm laughing about it now!!)  in which I had to find someone with experience, that came well referred and who was professional.
I reached out to 5 different plumbing companies through Yelp.com On 9/26//18 @ 3:56p.
MARK W. Was the first one to get back to me @4:16p~ literally 20 mins!!! Even though I decided it was in my best interest to not even attempt to have someone retrieve what I accidentally flushed, I'm so SERIOUS when I say this. I VALUE COMMUNICATION!!

Then on 10/4/18 at 4:31am I messaged Mark W.  
After plunging the very same commode recently flushed a dental apparatus down..just 7 days earlier!?!?
I Almost started crying!! I did wipe a few tears away. I was so overwhelmed, overly disgusted, terribly exhausted, nauseated beyond comprehension..The fact that the toilet wouldn't flush, it kepover flowing the worst details I'll spare anymore of the horrorific details.
Mark W. Was right there again In 21 mins
(TO MY SHOCK! That early in the morning or late at night whichever one prefers)
@ 4:50am he responded!!!!!
Needless to say, I've yet to hear back from 3 of the other companies. I'll DEFINITELY call upon JB PLUMBING & HEATING as we will heed advice & soon replace this toilet... Thanks Mark 4 being at the other end to communicate and rely upon its a priceless trait too few have!!
Coco W.
Coco W.
06/02/2020 12:00:00 SA
Our boiler was leaking, and it was kind of an emergency. I contacted JB Plumbing, and they came as soon as they could with a new boiler. The technicians were knowledgeable and professional, and they completed the task nice and fast. I would highly recommend JB Plumbing and Heating.
Paul S.
Paul S.
6/18/2021
After auditioning several contractors, we went w/JB P&H for a job replacing a toilet and some minor drywall damage. Mark came out for an in person estimate. The professionalism and friendly demeanor gave us confidence to hire them. A new unit and drywall were swiftly installed and we are happy w/the work. Recommended.
Alexander R.
Alexander R.
4/21/2020
Our hot water heater decided to die on a weekend, a month into quarantine.  Mark had installed it the previous year and it was under warranty (the failure was a manufacturing defect).  Despite being understaffed and very busy, Mark got the replacement heater from the manufacturer on Monday and installed it first thing Tuesday morning.  The guys were fast, clean, courteous and friendly with my pets.  We had hot water by 8:00 am.
Jenny S.
Jenny S.
5/14/2021
Mark responded my inquiry quickly.  After reviewing a few photo shots I sent over and getting some information, he was able to provide a reasonable price quote over the phone.  Within 48 hours, our leaky water heater was replaced with a new one.  Like the way Mark conducts his business: honest and professional.
Ed L.
Ed L.
3/20/2021
I have several investment property's in the South New Jersey and Philadelphia area and I rely on JB plumbing for all of my properties in this area. Always on time, fair pricing and quality work. They have my back since I don't live in the area full time. I call on them and I know that will be done and done well. I highly recommend them for all your plumbing needs.
Martin B.
Martin B.
5/21/2018
Mark does great work!  He's shown up on short notice for a couple of leaks in my old Philly row home, and a water heater replacement. He and his team are always efficient, professional, and careful to explain everything thoroughly along the way.  On their latest visit, the problem turned out bigger than expected, but he made sure his crew didn't leave until we were sure the job was done.

Rates seem reasonable for the work I've had done.  In addition, when I had a couple of false alarms that didn't require work or I could take care of myself once diagnosed, Mark was very fair.

Quick to respond to inquiries, especially over email.
Adam F.
Adam F.
5/26/2021
JB is a breath of fresh air.  I had a gas leak, and they showed up promptly, gave me an estimate, and replaced sections of pipe on the spot.  No drama.  And then because it didn't take as long as they thought it would, they even voluntarily reduced the invoice.  The kicker is that I wasn't home when they did the repair, so I had no idea that they finished faster than anticipated (nor would I have thought to ask for a reduction in the bill even if I knew).  That level of integrity and professionalism is hard to find in Philly.  I highly recommend them.
Ryan K.
Ryan K.
3/16/2018
Called Mark at 7am on Wednesday for an issue with the shower piping in my rental property in south philly and the issue was fixed by 10am. Quick and efficient just like a business should be.

He also came back a couple days later because hot water wasn't getting to the bathroom. My tenant had put out the pilot unknowingly so Mark came and lit it back up with no fuss.

Good service. I would use them again.
Nick S.
Nick S.
01/10/2020 12:00:00 SA
Quick response time. Knowledgeable plumber came out and solved my problem. I would definitely recommend them to anyone.
John F.
John F.
12/15/2020
It took a little back and forth to get everything set up, but JB Plumbing was able to get me a plumber out to resolve a leak that we were having with our kitchen sink (brand new renovation work) within a couple of days of initial contact. They were in and out in under 30 minutes! They had to completely remove the trap that was installed during renovation, as it was the incorrect type and had been installed without any o-rings and they replaced it with a standard P-trap that was up to code and will be easy to service. They also noticed that our garbage disposal had worked its self loose and tightened and locked it in place while they were in there. Price was as agreed upon and they were respectful and prompt.
Tom V.
Tom V.
12/14/2020
Called Mark for a water leak that I had in my bathroom. Water was leaking out from a rotted faucet in my shower. Mark had me send pics of the faucet and the pipes in the trap feeding the shower and noticed that the water pipes were also corroded. He also noticed that there were no shut off valves. Within two days Mark sent Brian and Anthony to address the problem. The guys should up promptly both wearing mask and all the piping, top of the line faucet, spigot, shower arm, hot and cold handles and in less than 2 hours they were finished the job. They cleaned up  perfectly when they finished. They even cleaned out my sink trap as a kind gesture. The price was very reasonable and I will definitely use them in the future. Don't hesitate to give Mark a call. You will not be disappointed!!!
Katie D.
Katie D.
10/22/2019
Mark and his team were great to work with! Within 1 hour of putting in a service request, Mark was at my door taking a look at the damage. The next morning I had a new water heater put installed in under 2 hours. Reasonably priced as well. Recommend!
Justin G.
Justin G.
12/05/2020 12:00:00 SA
I called Mark in a pinch when my rental house in Philly needed a hot water tank replacement after a text from the tenants.  He was able to diagnose it same day (extremely unexpected) and confirm I needed a replacement.  After providing me a quote (which seemed fair) his team was able to replace it same day! I feel as if I hit the plumbing service lottery and cannot explain how pleased I am with the outcome.  Oh, did I mention it was the day before thanksgiving!  Again, JB Plumbing went above and beyond my expectations and will be calling them in the future for my primary residence plumbing needs.  Thanks Mark and team!
Gary D.
Gary D.
2/19/2020
Highly recommend. JB connected a new oven in my restaurant.  They worked around the restaurant schedule to not interfere with the business.  They were very responsive via email to coordinate the work which was done in less then 24 hours of first reaching out to them.
Shaun H.
Shaun H.
02/10/2018 12:00:00 SA
I contacted Mark to get some plumbing repairs done to my Fishtown rental property after a pipe failed and I had water flooding everywhere.

Mark was super responsive, came and had a look at the problem, gave me a quotation and then made the repairs same day.

Very reasonable rates (especially since it was in a horrible position to work on) and great workmanship.  Highly recommended to anyone needing plumbing or heating help!
Shwaman J.
Shwaman J.
11/07/2017 12:00:00 SA
Mark and his team were very responsive. I had an emergency toilet leak that was very anxiety producing. Mark called me back right away, changed around his day schedule to send over a team right away. Not only did his team fix our leak but they made the toilet better than before. They were very knowledgable and understanding.

Thanks again! And I'll definitely use them for more services.
Elizabeth F.
Elizabeth F.
3/31/2021
Super reliable and responsive!! We've worked with a lot of plumbers over the years and Mark and his team were absolutely the best.  We ran into all sorts of plumbing issues when we bought a house- big (full water line replacement needed) and small. Mark and his team handled it all and was even willing to work with our insurance company. Mark will definitely be our first call if any issues come up in future!
Megan M.
Megan M.
7/20/2017
I called at 6am bc my hot water heater broke. They were at my house by 8am. Came back at 11:30am as stated with a new hot water heater.
Pleasant professional and fair price.
Very happy with their service!
Sean O.
Sean O.
11/19/2019
Amazing service. A tenant complained of a leaking water heater. I contacted them at 5 am, and had a new water heater by 2pm.  He even offered a morning appointment but I didn't have the type of water heater. The guys installed the water heater quickly and the prices was very reasonable.  I plan on using JB for all my plumbing, heating and AC issues.
Rachel R.
Rachel R.
10/29/2019
They were quick to respond to our call and scheduled around our availability. They were there on time and fixed our issue and were really nice!! Definitely plan on using them for any future issues!!
Dave J.
Dave J.
12/09/2019 12:00:00 SA
Mark returned my message in about 10 minutes and was able to meet me at the property in less then an hour since I called them.  We had a leak to the pipes feeding into the Water Heater, which had caused some minor flooding.  He was able to replace the faulty pipes and stop the leak for us.  He was thorough, explained the issues and what he was doing to fix them and was very friendly.  I highly recommend Mark and his team.  Living in Philadelphia for 10 years now, I find it difficult to get some companies to even return a phone call, so I was very pleased to have such a quick response both by phone and effort!
Michael T.
Michael T.
10/16/2019
I messaged JB Plumbing at 10pm last night regarding a leaking garbage disposal.  Mark answered within minutes.  He was at my house before 10am this morning to look at the problem.  He identified and fixed the issue within 30 minutes.  Very pleased and will call JB again.
Kevin M.
Kevin M.
2/17/2020
We had JB plumbing install our new hot water heater and remove our old one. On the day of installation the installers were here prompt and extremely professional. The process was headache free from the start of the quote to the installation.

I would highly recommend JB plumbing for any and all who need prompt assistance with professional service.
Kim D.
Kim D.
11/01/2019 12:00:00 SA
Quick response to our late night request to fix a noisy sump pump - came out first thing in the morning at the time he stated he'd arrive.  Mark is friendly and professional.  He quickly addressed the issue and didn't gouge us with unnecessary extras and costs.  Thank you!  Having had almost a dozen plumbing issues in the first year of home ownership, JB was by far the best business we've used to date.  Will call again, and will recommend to our neighbors!
Jeremy G.
Jeremy G.
02/12/2020 12:00:00 SA
My water heater needed replacing. After my umpteenth headache with my home warranty company (and the typical dragging of feet that came with their hired contractor), I reached out to JB Plumbing, based purely on the Yelp reviews. After hanging up the phone, Mark was at my door within an hour (!!!), gave me a diagnosis and price, and offered to replace the water heater that day. (They were actually more available that day than I was.)

Mark and I kept in touch via text, sorting out the time and payment arrangements. Less than 24 hours from initially contacting them, I had a new quality water heater. Brian and his crew even checked out our boiler, which had also stopped working, and gave a lot of helpful advice.

When dealing with a home warranty company, it's easy to forget how a company can actually be responsive, responsible, and efficient. JB Plumbing is the real thing.
Barbara F.
Barbara F.
10/02/2021 12:00:00 SA
i had JB Plumbing to correct some major issues they were so great. i would so they deserve higher then 5 stars.
Alex K.
Alex K.
02/01/2021 12:00:00 SA
We've hired JB Plumbing for three jobs over the past 6 months. Two were relatively small and one was quite large, involving permits and excavation. In all three cases, Mark and his crew handled everything from start to finish and were extremely reliable, so we didn't have anything to worry about. One of the best things was the Mark was easy to reach, by phone and text, throughout the preparations and the work, which gave me a lot of reassurance.
Colleen W.
Colleen W.
3/24/2020
I've used JB Plumbing twice now and both times, Mark was extremely responsive, knowledgeable, kind, and quick. Most recently, I realized that my water heater was leaking. He got back to me within minutes of emailing and had me booked for the next morning, which was hugely reassuring due to the possibility of a gas leak if the pilot light went out. He took safety precautions seriously and, with the current global health crisis in mind, he was able to do the entire job with no direct physical contact, which was a huge relief for both me and his team.
Timothy H.
Timothy H.
03/03/2017 12:00:00 SA
Came out extremely quickly and was able to fix the problem pretty much right away.

Had a garbage disposal that was jammed since I moved in and was able to get it working in a few minutes.
KiKi N.
KiKi N.
9/27/2019
I had a leak coming through the ceiling and light fixtures of the kitchen stemming from bathroom (shower was being used at time).  I called my handyman and he was unable to find the source and unable to replicate the leak.  I called Mark at 7:30 am the following day after seeing many great reviews/feedback.  He was able to come out to the property by 8:30 am and was able to find the origin of the leak.  He repaired it the same day and area was cleaned up well.
Andrew H.
Andrew H.
10/16/2019
Fixed my refrigerator water supply line. Quick response. No fee to come look at problem and gave estimate right away. Very good quality. Mark is just pleasant to deal with.
Heather S.
Heather S.
9/23/2019
I cannot say enough about the great experience I had with JB Plumbing today.  The hot water heater in my new house looked like it was functioning but no hot water.  After texting a few pics, the plumber figured out the problem and helped me fix it myself-saving me the cost of a visit and potentially unnecessary repairs.  I am so thankful for the honest response and quick offer to help me try a simple fix at home.  I will definitely be reaching out again whenever I need any heating or plumbing help-including my future bathroom remodel.
Ali O.
Ali O.
8/15/2019
Fantastic service with an honest, reputable owner who seems to care passionately about plumbing and genuinely helping people out. Mark came to our condo building an hour after calling at 7am and the first thing he said was call the city water department. Didn't charge a dime. Thank you for your dedication to your customers Mark!
Stephan K.
Stephan K.
11/29/2020
Wouldn't use them again. They came out quickly and resolved an issue I had with a gas leak behind my range. They however did not quote me a price before starting repairs and then the technician called the owner to ask what to charge me and I heard the owner on the phone ask his technician if he was on speaker. Overall felt really sleazy. I was probably overcharged and they didn't even provide a receipt, even though I've been asking about it for weeks. Look elsewhere.
Jeremy G.
Jeremy G.
02/12/2020 12:00:00 SA
My water heater needed replacing. After my umpteenth headache with my home warranty company (and the typical dragging of feet that came with their hired contractor), I reached out to JB Plumbing, based purely on the Yelp reviews. After hanging up the phone, Mark was at my door within an hour (!!!), gave me a diagnosis and price, and offered to replace the water heater that day. (They were actually more available that day than I was.)

Mark and I kept in touch via text, sorting out the time and payment arrangements. Less than 24 hours from initially contacting them, I had a new quality water heater. Brian and his crew even checked out our boiler, which had also stopped working, and gave a lot of helpful advice.

When dealing with a home warranty company, it's easy to forget how a company can actually be responsive, responsible, and efficient. JB Plumbing is the real thing.
Barbara F.
Barbara F.
10/02/2021 12:00:00 SA
i had JB Plumbing to correct some major issues they were so great. i would so they deserve higher then 5 stars.
Alex K.
Alex K.
02/01/2021 12:00:00 SA
We've hired JB Plumbing for three jobs over the past 6 months. Two were relatively small and one was quite large, involving permits and excavation. In all three cases, Mark and his crew handled everything from start to finish and were extremely reliable, so we didn't have anything to worry about. One of the best things was the Mark was easy to reach, by phone and text, throughout the preparations and the work, which gave me a lot of reassurance.
Colleen W.
Colleen W.
3/24/2020
I've used JB Plumbing twice now and both times, Mark was extremely responsive, knowledgeable, kind, and quick. Most recently, I realized that my water heater was leaking. He got back to me within minutes of emailing and had me booked for the next morning, which was hugely reassuring due to the possibility of a gas leak if the pilot light went out. He took safety precautions seriously and, with the current global health crisis in mind, he was able to do the entire job with no direct physical contact, which was a huge relief for both me and his team.
Timothy H.
Timothy H.
03/03/2017 12:00:00 SA
Came out extremely quickly and was able to fix the problem pretty much right away.

Had a garbage disposal that was jammed since I moved in and was able to get it working in a few minutes.
KiKi N.
KiKi N.
9/27/2019
I had a leak coming through the ceiling and light fixtures of the kitchen stemming from bathroom (shower was being used at time).  I called my handyman and he was unable to find the source and unable to replicate the leak.  I called Mark at 7:30 am the following day after seeing many great reviews/feedback.  He was able to come out to the property by 8:30 am and was able to find the origin of the leak.  He repaired it the same day and area was cleaned up well.
Andrew H.
Andrew H.
10/16/2019
Fixed my refrigerator water supply line. Quick response. No fee to come look at problem and gave estimate right away. Very good quality. Mark is just pleasant to deal with.
Heather S.
Heather S.
9/23/2019
I cannot say enough about the great experience I had with JB Plumbing today.  The hot water heater in my new house looked like it was functioning but no hot water.  After texting a few pics, the plumber figured out the problem and helped me fix it myself-saving me the cost of a visit and potentially unnecessary repairs.  I am so thankful for the honest response and quick offer to help me try a simple fix at home.  I will definitely be reaching out again whenever I need any heating or plumbing help-including my future bathroom remodel.
Ali O.
Ali O.
8/15/2019
Fantastic service with an honest, reputable owner who seems to care passionately about plumbing and genuinely helping people out. Mark came to our condo building an hour after calling at 7am and the first thing he said was call the city water department. Didn't charge a dime. Thank you for your dedication to your customers Mark!
Stephan K.
Stephan K.
11/29/2020
Wouldn't use them again. They came out quickly and resolved an issue I had with a gas leak behind my range. They however did not quote me a price before starting repairs and then the technician called the owner to ask what to charge me and I heard the owner on the phone ask his technician if he was on speaker. Overall felt really sleazy. I was probably overcharged and they didn't even provide a receipt, even though I've been asking about it for weeks. Look elsewhere.
kim g.
kim g.
10/02/2017 12:00:00 SA
I have to be honest and say that I did not use them, but over the weekend I had reached out to JB Plumbing and Mark got right back to me.  He was very responsive and I certainly would have had him come to do the job, but I already made an appointment with someone else.  To the point, even after we corresponded last night, I was contacted by one of his employees this morning at 7:00 am to check in to see what was going on and if we still needed assistance.

Very responsive and professional.
Dan L.
Dan L.
8/20/2020
I hired JB to install a new kitchen sink- I switched from a double to a single with a garbage disposal. They were easy to work with, professional and friendly. Their quote was competitive and the cheapest one I received.  They were so quick too- got an appointment right away and two guys finished the job in under an hour.  I'd use them again in the future.
Barbara D.
Barbara D.
01/08/2020 12:00:00 SA
Responded quickly and they were on time on both visits.
Great work and job finished promptly. So good to know this
company is out there! The best!
Penelope M.
Penelope M.
07/11/2019 12:00:00 SA
Mark and his team are the best in the business! They are professional, fast, knowledgeable, reasonable and so easy to work with. We have been using JB Plumbing for over 6 years for a variety of issues and have only had great experiences.
Eleanor N.
Eleanor N.
10/24/2020
Two words. WELL DONE!!  A great big thank you to Mark and his guys that replaced my leaking ice maker line. There was water leaking into my basement from my kitchen floor. I had no idea where it was coming from. I was so distressed that I called his company at 1 am and he called me back at 6 am. He was at my door at 6:30 am to check out the problem. I never had any plumber respond that fast. I was impressed. He did determine that the ice maker line was leaking. He sent 2 guys to get the job done. I highly recommend JB plumbing. Mark will take care of your plumbing problems. Mark is the best!!
Sandi J.
Sandi J.
12/17/2019
What a pleasure!  Mark Weinerman is an outstanding businessman! Quick, responsive, reasonably priced and job was done with no hassle!
I would highly recommend his company-they do business the old fashioned way.  So glad to have him as a favorite for future work as well!
Benjamin F.
Benjamin F.
12/16/2019
Mark responded to me really quickly and was very straightforward. I told him what I needed (fixing a leak) and sent him some photos. Once he understood the situation he explained what they would need to do and how much it would cost. There was no BS. The best part was he made time to fit me into his schedule just a couple days later. That was a life saver! They did a great job and I'll definitely return to them for any future issues that come up.
Matt B.
Matt B.
11/01/2016 12:00:00 SA
Mark is fantastic.
I had a dishwasher that wasn't working properly due to a clogged pipe.
Mark came out quickly, and had to remove a pipe and replace it in order to fix the problem, which he did perfectly and for a reasonable price.
I would never call anyone but Mark if I ever need a similar service in the future.
Lori C.
Lori C.
7/31/2019
Amazing - I'm house sitting for a friend and got a spoon stuck in the garbage disposal.  I went on Yelp and found Mark.  I immediately called and left a voicemail message.  He called me right back and was out in less than 1/2 hour.  Spoon removed and all is well.  I've lived in many places over the years and have not had such prompt, efficient, friendly service.  The best.  Don't hesitate to call Mark for any of your plumbing needs.  You'll be glad you did!
Elizabeth W.
Elizabeth W.
8/17/2020
Mark and team provided quick, high-quality, and reasonably priced plumbing repairs in my Philly rowhouse. Mark called soon after my initial inquiry and stopped by the next morning to assess the problem. He provided a detailed and competitive quote over the weekend and Monday morning sent two employees to complete the repairs. They arrived early, completed the work efficiently, and cleaned up completely. In a total of 2.5 hours they excavated and replaced the buried exterior water box, replaced two interior main water valves, and replaced one leaky toilet valve. JB Plumbing also worked with the city to mark the underground utility lines before beginning to dig. I highly recommend Mark and JB Plumbing.
Jordan B.
Jordan B.
10/04/2016 12:00:00 SA
They installed a new water heater for me, after my old one stopped working correctly. I didn't know anything about the process, how much it should cost, under what circumstances it should be replaced instead if repaired, etc. In other words, they had ample opportunity to take advantage of me. After the installation, I did some research and talked with other people to find out that not only were they fair with me, they were actually cheaper than I was told to expect.

In other words, this is a plumbing business you can TRUST. They will have my business again should the need arise.
Michael C.
Michael C.
12/30/2019
JB Plumbing is the most important phone number to have as a homeowner!  Mark will fix just about any leak
Lauren V.
Lauren V.
1/19/2019
My hot water heater was not only ancient but it was shot to shit! I called JB and Mark was able to squeeze me into his tight schedule. JB provided fast and very efficient  work! Thanks again for the Christmas gift Mark! If you're looking for quality work contact JB ASAP!
Nicole B.
Nicole B.
8/17/2016
Had a great experience with JB Plumbing when I needed to replace a leaking water heater in a condo I'd just purchased.

Mark was very quick to respond to all outreach, and showed up exactly on time as promised. Honestly, I almost expected him to be late given how other plumbers and heating guys have been in the past.

He came in and took a look at the water heater, gave me a quote ($1300 all in for a 50 gallon heater; was a bit over what I wanted to pay but was still very fair) and was able to complete the job in under 2 hours. I was even able to leave the check with him and head to work, and he locked up on his own when he was done. That was very appreciated as I much preferred not to sit there while he worked for several hours.

I will absolutely contact JB in the future with any plumbing or heating issues. Thanks for the great work!
Steven S.
Steven S.
04/08/2019 12:00:00 SA
I had a great experience with JB Plumbing. I woke up Sunday morning to find my hot water heater was no longer working, since hot water heaters naturally go bad on Sunday mornings or national holidays. I contacted JB Plumbing and I got a response within minutes and was on schedule for a replacement first thing the next morning. The crew arrived on time, and were extremely courteous and professional. They installed a high quality (and high efficiency) Bradford White hot water heater rather than the lower quality products available at chain stores, which I really appreciate. From quick and clear communication, high quality products and quick installation, every aspect of having my hot water heater replaced was handled with finesse by JB Plumbing. I would highly recommend, and I will certainly choose them again for my plumbing needs.
Phil H.
Phil H.
2/21/2019
Not enough kind words can explain JB plumbing. I was nervous finding a plumber off of the internet, but when I reached out, I was easily put at ease.

I had a waste pipe in my basement that was soldered shut instead of being cut and replaced. There was also a couple of minor details. I got the quote and Mark also said he'd replace my half bath vanity because it was leaking.

I dragged my feet around the holidays in picking out a vanity, but once I did, Mark and team were able to schedule me within the week to come out. They did a ton of concrete work on top of the plumbing and it all came out wonderfully! The cement dried nicely, the waste pipe in good rider, vanity came out beautifully, and the pipe I asked for to have the dehumidifier go into works great!

Thanks again to JB for their efforts.
J P.
J P.
05/09/2019 12:00:00 SA
I recommend JB Plumbing to anyone who wants a stress-free experience. I worked directly with Mark for a larger project to get my curb trap replaced. He was so easy to work with and very professional. He communicated with me very well every step of the way. He returned calls and texts immediately and was always happy to answer my questions. He kept me updated throughout my project. I would definitely use JB again.
Jen H.
Jen H.
02/12/2019 12:00:00 SA
I left a voicemail for Mark about our broken water heater and he returned my call promptly.  He understood our dilemma of not having hot water during the dead middle of winter and was quick to accommodating us, moving his schedule around to see us immediately.  We touched base at 6:00 PM and his crew came to our home by 7:40 AM the next day (less than 24 hours!).  I am grateful for his clear communication and accommodation.  The installation by his crew was seamless.  Both Brian and his associate efficiently maneuvered our old piece of junk out of our 2nd story condo and installed the new one.  I should mention that the guys also drove through snow/sleet early in the morning to see us.  All around excellent service.
Adam L.
Adam L.
10/01/2020 12:00:00 SA
Use these guys regularly for work on my rentals. Always happy with results and responsiveness.
Daniel V.
Daniel V.
3/20/2017
Messaged me the first day I sent out a query. Back and forth for a bit and was told they'd call a day later to set something up. Haven't received correspondence for a week since.

update:

not sure how to reply to review - Mark, if you've tried contacting me it hasn't been at the phone number I've provided or via yelp. I have no voicemails or missed messages and yelp looks like this:

imgur.com/cEZYvOz

update 2:

Changed star to 3/5. Mark explained there may be an issue with yelp's messaging system and that they responded 3 times. Only message via phone I received was after I left a negative review.
Michelle R.
Michelle R.
11/25/2018
Owner claims they don't cross the river into West Philly, in spite of being located in center city and advertising as serving Philadelphia and Philadelphia suburbs. Sketchy.
Caitlin B.
Caitlin B.
1/18/2019
I messaged JB Plumbing at 6:15 in the morning with a toilet emergency and the owner got back to me within 10 minutes. I explained our situation and I was given a clear action plan and a reasonable price. As soon as I agreed, emergency permits were ordered. The owner personally came to my house with one of the employees and installed a brand new toilet within 30 minutes, all before noon. This company is extremely reliable, professional and knowledgeable. I would highly recommend them, thank you JB Plumbing!
David B.
David B.
01/10/2019 12:00:00 SA
Highly recommend! Bought a rehabbed house in the last year or so and a huge plumbing issue arose in the past month. Had three other plumbing companies ghost me as the problem grew worse. Then I found JB Plumbing. Mark, the owner, was friendly, professional, and best of all, fast to respond to get things fixed. Hopefully I don't need anymore plumbing assistance in the future, but if I do I will absolutely be coming back to JB.
Parker S.
Parker S.
03/06/2016 12:00:00 SA
Found JB through Yelp and contacted them via email for a medium sized job.  Mark contacted me via email quickly and set up a time for a quote.  He showed up on time and was in and out quickly for the estimate.  The price was reasonable and communication was again quick and easy.  

On the day of the work, the two plumbers arrived exactly on time.  They didn't mind my dog investigating their work the entire time.  The job was completed quickly and they cleaned up after themselves.  

It was exactly the experience you look for with a plumber and I'll be sure to contact JB with any future needs.
Emily S.
Emily S.
08/08/2020 12:00:00 SA
JB Plumbing came out to fix our leaky garbage disposal the next day after we called. He was able to fix it quickly and was just generally very easy to work with. I will definitely use this company again for any plumbing or heating repairs!
Kathy C.
Kathy C.
8/15/2018
Mark is the best! Timely, responsive, reasonably priced, thorough, honest, and high quality work. Highly recommend!
Richard E.
Richard E.
11/29/2018
I found Mark on Yelp and contacted him due to his great reviews and high rating. He responded immediately and worked with my hectic schedule. He and his team are professional, knowledgeable and efficient.  Mark has years of experience and is also really friendly. And they cleaned up perfectly after their work was completed. Highly recommended!
Luke C.
Luke C.
7/26/2020
Had Mark and the team remove and reinstall two radiators while our hardwood floors were getting refinished.  Very responsive and did great work.  Much lower price than my other estimate.  Plan to use again!
Glenn G.
Glenn G.
03/04/2019 12:00:00 SA
Mark & the team were fantastic! I had a pipe leak and they were out the following day to view. We had it scheduled to fix that day. Fair pricing and honest about how it could change once we open the wall to further assess. Mark was prompt with his emails & texts & I'll definitely utilize JB's services again!
David T.
David T.
07/09/2019 12:00:00 SA
Mark does good work, and came quickly with crew to rectify a couple of problems that were going to get ugly. Will call again for my future projects.
Joe H.
Joe H.
10/10/2018 12:00:00 SA
Mark and his crew are fantastic.  Mark responds promptly, will answer your questions and concerns, and will get the job done.

The first time I had an emergency with my main stack, Mark responded that morning and sent a crew to my house within the hour.  The issue was fixed that same day.

Most recently I had an urgent issue with an old shower drain.  Mark responded right away and  had his crew out the next day. They took care of the job quickly and correctly.

On top of their professionalism, Mark and his crew are very kind and personable.  Definitely call Mark for your plumbing needs.
Aaron W.
Aaron W.
4/16/2020
We had a unknown supply pipe leaking in a new house &  JB's team handled it great. They quickly located the leak & repaired the pipe as minimally invasive as possible (with respect to drywall removal for leak exposure). They had quick response and job completion times. Great customer service. Would definitely recommend JB!
Jack T.
Jack T.
7/17/2018
We had a leak underneath our toilet . Mark was very responsive and showed up at our door the same day we called.  He gave us an estimate and it was fixed a couple days later.  His communication was unique in this field, as he actually shows up and understands the concept of customer service.  Will use again!
Bree L.
Bree L.
6/23/2018
I wasn't getting hot water in my shower, so I contacted JB Plumbing & Heating. Mark responded quickly, was able to troubleshoot over the phone (putting my mind at ease that my water heater wasn't the cause) then sent a tech out to fix within 48 hours. Turns out the scald settings on the faucets had been set incorrectly! Who knew.

The tech was a nice guy: showed me the faucet settings, customized them for me and was out the door as quickly as possible.

Thanks so much guys!
Stephen J.
Stephen J.
6/22/2018
Mark was great! He worked with me on the price, and when he came to do the work he showed up on time and was so efficient, he finished in no time! And, the cherry on top, the finished product was perfect
Nancy C.
Nancy C.
5/15/2020
this is my favorite company of all time!  i had never used them before,
nevertheless they called me back in less than 5 minutes.  i had a leak under my kitchen sink and couldn't use it.  they came first thing in the morning, diagnosed the problem--a broken garbage disposer and a rotting pipe.  since they didn't have a disposer on the truck, they left right away to pick one up and were back in less than 30 minutes and they installed it and the new pipe.  it was a perfect experience and i was very grateful
Brian S.
Brian S.
1/14/2019
Mark's response time is awesome! He was on-site within 10 mins of my phone call. Problem fixed in minutes. I am a repeat customer of Mark.

Thank you Mark!
Dee M.
Dee M.
11/01/2017 12:00:00 SA
Mark was wonderful to work with. He called me back after hours to address a leak in my water heater. His team was out the next morning and very quickly and professionally corrected the issue.  I would highly recommend them for plumbing work!
Toki R.
Toki R.
3/18/2018
We called Mark from JB Plumbing after the gas company hit our plumbing line and flooded the basement.  He came quickly to assess the situation and, over the course of 2 weeks, helped us with four big issues: (1) repairing the water line into our basement, (2) replacing and bracing the pipes around the utility sink, (3) replacing the water heater and (4) replacing the boiler.  He came early to each appointment.  He came one morning at 7 a.m. and one morning when the rest of the city was shut down for a snow storm.  I would recommend him for any residential plumbing issue, especially those that are emergencies and require a quick and effective response.
Eric E.
Eric E.
05/11/2018 12:00:00 SA
Contacted JB Plumbing and Heating to address a couple items from a home inspection report. They responded to the request immediately, and showed up on time (hard to come by these days). Mark was very courteous in making sure their large van was parking somewhere that did not cause issue with our neighbors, and used matting in the house to make sure they weren't leaving any mess behind. All around a great job. I would use them again, for sure!
Scott W.
Scott W.
10/31/2017
Couldn't have asked for better service. I called Mark at 7PM when my water heater broker. I texted him a few photos and he gave me a quote over the phone. He came and replaced the water heater the next morning.

Mark showed up exactly when he said he would and he worked quickly. I think he might have actually left my basement cleaner than he found it.

6 stars. Can't say enough good stuff about JB Plumbing and Heating.
Nick H.
Nick H.
07/02/2015 12:00:00 SA
We had some minor flooding in our basement mechanical room - Mark came out within an hour of our call and inspected the water heater, determining that it was not the problem.  (turned out to be the AC condensate line)

He did not charge us a dime for his call and was completely honest in his review.  I will call them again when I have another plumbing issue.
Kk M.
Kk M.
7/17/2018
The entire team at JB Plumbing is exceptional. Their work is exactly as promised and they are efficient, on-time and very responsive to texts, calls and emails. They excavated and replaced a significant portion of our sewer pipe, including sidewalk excavation and replacement.  They relocated the washer and dryer and ran new water lines and installed a vent for the dryer. They replaced the old slop sink and ran new plumbing for it as well. Excellent work all around! And they immediately removed all trash. We highly recommend JB Plumbing. Mark is a nice guy!! he did ask for payment up front gave customers a sense of trust.. unlike other contractors who were unwilling to give estimate, JB plumbing promotly gave us a thorough estimate.

K & K
Melanie K.
Melanie K.
6/26/2018
Didn't honor my appointment and never showed up.
John F.
John F.
4/27/2020
I contacted JB Plumbing on a Sunday and heard back from Mark (the owner) immediately.  I did not need an emergency repair but it was a problem that I wanted taken care of quickly.  JB Plumbing did just that...they arrived at my house the next morning, took care of the problem and did a great job!  Mark was also a pleasure to deal with.  I would highly recommend JB Plumbing!
Walter K.
Walter K.
12/08/2010 12:00:00 SA
Mark did really good work in my house. I had major plumbing work that needed to be done.  He was good with communication, quick to arrange meetings and the estimate.  The prices are not the rock bottom cheapest, but the service certainly makes up for it.  

Overall, I recieved good service from Mark, would use him again, and definitely recommend him for jobs big and small.
Roni J.
Roni J.
11/22/2017
I've been waiting to see the results of the work before providing any feedback and I must say I am totally pleased.
I contacted Mark about 4 months ago looking to have my sump pump repaired .
I had only installed it a year prior but it was a cheap pump from one of the large warehouse chains and it conked out.  
Mark responded to my Yelp inquiry like we were best friends.  
He was quick to answer and very up front with the pricing.
I got a few more estimates which were all in the same ballpark but I chose Mark's company to do the work.
Can I say he was nothing but courteous and professional throughout the transaction. AND...he was conscientious of the fact a big rain event was looming and came out the very next day!!!
The pump works great.  Mark was even available to me for follow-up questions and even then he was open and honest.  He didn't just make up an answer to get more money...I so appreciate that.  
I would both use this company again and recommend them to anyone who has a plumbing issue.
Sam M.
Sam M.
2/15/2018
They were fantastic. I needed to install a garbage disposal and once he quoted the price he was at my house and finished within an hour. Friendly and efficient, exactly what I needed. Thanks again!
Molly F.
Molly F.
11/27/2019
Mark and his team are great! Called day before thanksgiving at 730 with emergency leak in sink. By 9am he was out of here. Quick, efficient, and a pleasure to work with! Very responsive
Dave M.
Dave M.
06/09/2017 12:00:00 SA
Mark was extremely responsive and professional. He arrived within the time window he proposed and quickly fixed our plumbing issue. He's a really nice guy that you can tell knows his stuff and isn't looking to make a quick buck off of his customers. I highly recommend hiring him for any plumbing needs.
SK.de X.
SK.de X.
3/18/2015
CAUTION--all these wonderful Yelp reviews would make you think you are in good hands--CAUTION.

I am not speaking to the work because never got that far due to:
1) WAY overpriced quote
2) misinformation telling me the leak was just in the tub and there wasn't one in toilet when there WERE issues in both places

JB quoted $975. Because it was not an intensive job (couple hours at most), and the fact I told him my partner said there was a leak also in toilet which he said there was not, I got another quote. This plumber repaired both tub and toilet for $500. Double the price and not even a correct diagnosis!!! Go elsewhere!
Al M.
Al M.
7/25/2017
Terrific company. Fast response for a kitchen leak problem. Responded quickly with a professional, polite and efficient service team. Recommend highly !
Tim T.
Tim T.
4/24/2018
I called Mark, at JB Plumbing and Heating on Monday to replace the shower diverter in my tub. Tuesday morning he was here, made the repair and even managed to find a spigot that almost matched the old one (and I do mean OLD). He did a great job, cleaned up and was very personable.
Mark even had me e-mail a photo of the spigot so he could match it as best her could.
If you want fast, competent service, you want Mark.
Angela S.
Angela S.
01/01/2018 12:00:00 SA
Not even a week into my new home and my hot water heater died... what to do?  Call JB Plumbing.  Mark came to my house first thing in the morning and before lunch installed a new hot water heater.  Done and done.  Thank you, Mark.
Chandler V.
Chandler V.
10/31/2019
Mark was quick to respond to my initial phone call and even came out to my apartment the same day to see what the problem was and provide a quote for his work. He was friendly and professional, and was flexible with scheduling a time to fix our issue, and wrapped his job up neatly. Would definitely recommend them for plumbing needs!
Wil T.
Wil T.
02/11/2020 12:00:00 SA
Called JB Plumbing had a kitchen leak . Called went through the prompt left the required information. 24 hrs later still no response . So much for quick response time. I guess zipcodes matter.
Daniel R.
Daniel R.
6/13/2017
Working with Mark from JB Plumbing was a terrific experience! I needed a new hot water heater and some plumbing fixes for my apartment, and he set me up with exactly what I needed. Not only was the work completed in a timely manner, the quality was top-notch. I will definitely be using them again for future plumbing needs.
Debora L.
Debora L.
06/10/2018 12:00:00 SA
Came on time, polite and informative. Could not find leak but didn't charge me and said call back when see it again.
Alan W.
Alan W.
06/02/2017 12:00:00 SA
Was here within a half hour and was very accommodating since it was on a Friday afternoon.
Were good and efficient workers.  Thank you Mark for the fast service.
Glenn B.
Glenn B.
2/25/2015
We had a small gas leak coming from the shut off valve of our stove/oven.  I found JB Plumbing and Heating on Yelp, and gave them a call.  While it was clear the were very busy, as my issue happened when the Philadelphia area was experiencing bitter cold and water pipes were bursting, Mark made sure to set up a time to get out to my place.  He was able to come early in the morning and finish up just in time for me to leave for work - so I didn't have to take any time off.  I'm not sure of any other plumber that would be so accommodating as to come out at 7am on the coldest day of the year, but Mark did.

Additionally, the way the shut off valve had been installed, it actually sat below the floor boards, which Mark also fixed.

Mark understood the issue and knew exactly how to fix it.  He was definitely knowledgeable and friendly as well.  I would definitely recommend JB Plumbing if you need any plumbing work done.
Maegan S.
Maegan S.
03/02/2017 12:00:00 SA
The shower drain on my second floor failed at 6:30 in the morning. I had a waterfall down my stairs, and through my ceilings, all the way to my basement. Frantic, I called Mark to see if he could come out the same day. I texted him a picture of where I thought the problem was (I have an access panel in the wall behind my shower). He diagnosed the problem and had two guys at my house that afternoon. They fixed the drain pipe, correctly- which the original plumber didn't do, and supported the pipe to prevent another failure. And they didn't have to open up any more of my wall! The day started with mayhem and ended with my only shower functional again!
Alison B.
Alison B.
01/06/2015 12:00:00 SA
I found JB Plumbing and Heating through the great Yelp reviews and was not let down. We had a leaky kitchen faucet, called Mark and he was out within 20 minutes on a Sunday. He recommended replacing the faucet (it was a cheap Ikea one) and after a bit of research we agreed and scheduled the install for the Tuesday following.

The night before he was set to arrive our garbage disposal stopped working. During the install he cleared out the disposal free of charge. The install was quick and they didn't leave a trace. We did a fair amount of research and were really pleased with their pricing.

We were really pleased with JB and will definitely use them again if we need a Plumber.
Jill L.
Jill L.
12/23/2014
Plumbers get a bad rap, man.  They are stereotypically known as being unreliable, costly, and having their butt cracks hanging out in the middle of your kitchen.  Luckily for me, Mark at JB Plumbing was none of these things.  

While getting our house painted, the line that brings water to the icemaker in the freezer broke.  The painters did their best to fix it, but even I could see that the line was just plain old and needed to be fixed by an actual plumber.

After making half a dozen calls, I finally had someone to come out that afternoon.  Unfortunately, that guy blew us off so I called Mark at JB Plumbing.  We scheduled for him to come at 7 am the next morning.

Well, to my surprise and delight, Mark and his assistant came not at 7 am but at 655 am!  He was in and out quickly, I had water back in my house, and I found a new go-to plumber.  I'm not going to lie- getting that itty bitty water line fixed wasn't cheap, but I think the price was fair and is what I would have paid anyone else for the job.

Like other Yelpers have said, you never want to need a plumber, but I'm glad I have someone reliable to use in the future.
Benjamin K.
Benjamin K.
12/19/2019
My Boiler was repaired expertly, quickly and at a reasonable price.
Kate F.
Kate F.
2/20/2017
This is about the third time I've used JB. They have always been fantastic.  This time around I had an emergency and wasn't able to make my scheduled appointment nor was I able to inform them ahead of time. Not only was Mark and crew understanding, they went out of their way to squeeze me in and fix my problem knowing that I was having scheduling difficulties do to personal reasons. I cannot recommend them enough. They were in and out and fixed the issue with professionalism and kindness. These guys are good at what they do and good people. Thank you. I will always come back to JB.
Ron N.
Ron N.
12/10/2019 12:00:00 SA
Great people to deal with , showed up right on time , and did exactly what was quoted, quality of work was excellent. Will definitely use again.Thanks
Shannon P.
Shannon P.
1/22/2018
Mark is outstanding!  I received a response to my yelp request in less time than it took to make a cup of coffee this morning.  Mark was out less than an hour later and resolved my issue instantaneously!  I have unfortunately had to have a few repairs to my home over the years and i have NEVER encountered such prompt and fantastic service from a contractor.  While I hope my plumbing issues are few and far between, I will absolutely look no further than JB Plumbing.  Contact them.  You will not be disappointed.
Cortlandt M.
Cortlandt M.
1/25/2017
Very glad I went with JB. I got exactly the help I needed, and didn't have to wait around all day for it. Thank you Mark!
Onyx C.
Onyx C.
1/13/2018
QUICK QUICK QUICK, they responded to my quote request on Yelp in 40 mins then arrived at my house in an hour and a half after the quote and a quick phone conversation. They Quickly fixed  my issue, they are a bit on the pricey side but it was an emergency. I recommend them for any plumbing emergency.
James A.
James A.
9/30/2019
I had a broken shower faucet in my South Philly property.  Mark came by the morning after I called to assess the situation.  We scheduled the replacement of the faucet and part of the tiled wall for later that week, and he came up with a temporary fix so the tenants could use the shower in the meantime.  The final work was completed quickly and the shower has never worked better.  Mark and his crew do great work, and I will definitely reach out to them for my future plumbing needs.
Tsipora H.
Tsipora H.
06/10/2019 12:00:00 SA
I had JB Plumbing come out a few months ago to check on a leak from my bathtub. Instead of fixing it, they told me it was 100% a brick pointing problem and had nothing to do with my bathtub. I paid $75 for that. Then I paid for a brick pointer to come out, who told me it was 100% not a brick pointing problem. Finally, a good friend came over and told me it was OBVIOUSLY a problem with the bathtub. I reached out to JB Plumbing again. They messaged me back on Saturday and said they had availability on Monday, and that I would have to contact on a work day when they're open (the following Sunday) to schedule. On Sunday, I sent several messages in the morning AND called twice. No response. Sent several messages again, and no response. I called five times in the afternoon and left two voicemails, and they didn't answer. Finally, hours later, they sent me a message asking if I was free before 11am. They sent this at 5pm on a Sunday. I didn't check Yelp all afternoon, and then they said Nevermind, we are booked. Why didn't they call me? Only using Yelp is unprofessional and not helpful to clients. They also messaged me that I should make sure it's not tile work. To me, it seems like JB Plumbing doesn't want to come back and fix their mistake. Would have appreciated an actual phone call instead of random messages spreading out over a weekend.

UPDATE: JB Plumbing messaged me and told me they are calling their attorney over my bad review. Apparently you can't even speak your mind and opinion without JB Plumbing threatening you.

UPDATE 2: JB Plumbing responded to this review saying they squeezed me in for an emergency. I'm shocked at how willing they are to lie.
John K.
John K.
12/30/2016
Fast and responsive. I called for a drain vent repair and they came out next day to fix it. They came at the exact time as promised. I would definitely recommend and  I will certainly work with them again in the future. Thank you!
Chantel G.
Chantel G.
07/10/2019 12:00:00 SA
I would extremely recommend JB Plumbing and Heating. After speaking with Mark about my issue, he asked for photographs to discuss the problem and was able to immediately provide a reasonable quote. Because he could not get his team out, he even personally came to repair my shower within hours. After doing a quick and effective repair, I accidentally made the check out for more than the cost - Mark immediately came back to let me know that I overpaid him! The integrity and diligence is hard to find. Thanks again!
Adam C.
Adam C.
5/18/2019
I didnt even use their service b/c of time restraints but Mark was very helpful and gave me great advice via chat which I really appreciated and shows his professionalism. Planning on hiring them for upcoming work.
Carolyn D.
Carolyn D.
4/18/2019
I reached out to Mark on a Tuesday afternoon & he arrived first thing Thursday morning and had our issue completely resolved before I even made a coffee! Excellent, dependable, efficient service. He gave me one less thing to worry about while we move into our south philly home and that's priceless. We'll be using Mark & his team going forward!
Theresa M.
Theresa M.
10/04/2016 12:00:00 SA
Crazy fast response - Mark came out to my house within the hour because he was already in the neighborhood. Then he was honest in his assessment and referred me to someone who could snake our drain even though other plumbers had quoted us a LOT more work. Thanks!
Daniel P.
Daniel P.
08/12/2016 12:00:00 SA
I had a hot water heater break in an apartment property I rent. Mark was able to come out same day and, gave me an estimate, and started working the very next morning. All of that service plus a fair price! I would recommend the guys over at JB Plumbing to anyone who asks
Michael L.
Michael L.
06/04/2014 12:00:00 SA
Recently hired JB Plumbing to take care of a leak in the duplex I own/live in.  Mark was very responsive.  We had an initial appointment for the day after I called, but he ended up having an emergency sewer job and we had to reschedule.  He was very proactive in letting me know.   We rescheduled for the next day, and promptly quoted a reasonable price for the job, which thankfully wasn't too bad - just a wax seal that needed to be replaced under the first floor unit's toilet.  He was there to do it the next day, mission accomplished.  

All in all, I'd say that Mark is everything you're looking for in a contractor - prompt, professional, punctual, reliable, reasonable and does good work.  Nothing but good things to say.
Mm M.
Mm M.
06/03/2019 12:00:00 SA
punctual, friendly, and professional. I would recommend. The owner called me Sunday evening to discuss and arranged for work first thing next morning.
Sandy S.
Sandy S.
3/13/2017
Fantastic!  Top notch job, great price and quick service. Very helpful, considerate, patient and HONEST.  Already have another job scheduled with him.  Mark and his crew are great. I highly recommend him/them!  (A great sense of humor is thrown in for good measure)
THANKS !!
Lauren W.
Lauren W.
02/11/2019 12:00:00 SA
My toilet started malfunctioning and my landlord (who now lives out of state) put it on me to figure out.  It turns out I needed I new one and JB Plumbing made the whole process really easy.  They came out the next day at the time they said they would.  Unfortunately, my toilet was a non standard size but they called around until they found the right one.  They went and picked it up and had it installed in only a few hours.  The two men who did the job were both very professional and friendly.  Even though the whole process took longer than they thought and they had to get me a special sized one, they didn't charge me anything extra for the job.  I have never had to deal with a plumber on my own before and they made it super easy.  If I need a plumber again, I will definitely call them.
Sushil N.
Sushil N.
3/31/2014
Its a pleasure writing this review as Mark is now 3 for 3 for savings us in his caped crusade to alleviate home owner plumbing woes.  We recently had our 28 year old washer/dryer finally give - the cold water hose was fused to the shut off value and wouldn't come off.  With the fear causing a leak, I called Mark and with my Mom begging in the back ground - he agreed to an early Sunday morning visit to take care of the issue.  Excellent work as always paying attention to covering items furniture/washer to ensure it doesn't get damaged.  

I'll take this time to thank his wife for letting him come out!  My mom told him to take you somewhere nice - hope he did :-)

Thanks again!
Brad P.
Brad P.
02/11/2014 12:00:00 SA
I'll level with you - It was rough to schedule an appointment with JB. We played phone tag a few times. Here is where my complaints end and die in a fire because they are meaningless compared to the extraordinary quality with which this business operates.

JB Plumbing is the equivalent of having your smart uncle come by and fix your problem. He won't just fix it for you. He'll explain it away and make sure you might even know how to take care of it yourself next time. He won't pull the wool over your eyes and make up some nonsense about getting new gasketpipecatches or whatever. He'll do a good job because he cares.

Within minutes of Mark's arrival, my problem was diagnosed and fixed with a smile. I cannot recommend this place enough. If you live in Philly and don't give JB a shot at your plumbing issue/project, you have made a horrible mistake.
S H.
S H.
12/15/2016
Mark was great! He was prompt in addressing my emails, and was quick to schedule both emergency services and a follow up appointment.  When we had a minor misunderstanding over the timeline to complete some work, Mark came through big time and worked hard to show that he cared about doing a great job.  I would definitely call him again.  

ps - Thanks for coming out on a cold day to fix a broken pipe!
Kevin D.
Kevin D.
2/24/2019
Mark was great! Returned our phone call right away and referred us to another plumber who could help us! They were great as well! Have to have line replaced out on street and will definitely schedule with JB! In an era where no one calls you back, he was second to none!  Thank you Mark!
Branko J.
Branko J.
7/16/2019
I signed up for yelp just to leave this review...I realized my hot water heater broke yesterday morning...I called JB and left a message at around 7:30 am...Mark, the owner, got back to me in about 5 or 10 minutes at the most...he mentioned they were swamped that day, but he would personally inspect my heater to determine the issue...turns out it needed replacement as I suspected...within 24 hours of my initial call, I had a brand new hot water heater installed and previous one removed...I'm a long time home owner in the Philly area and this was by far the best and least painful experience I have had with any repair/install service. If I had three thumbs I'd give three thumbs up! Nice work and even nicer people.
Katie L.
Katie L.
01/08/2014 12:00:00 SA
I have nothing but rave reviews to give Mark and his crew! For Christmas, the Philly Water Company told me that they were going to shut my water off if I didn't have my water main pipe changed - a job that entailed digging up the street and sidewalk into my basement.

The first company I called gave me bad information and charged by $55 for it, then stopped returning my calls. I called Mark after seeing a Yelp review and he came out the following day at 6:45 in the AM for a free estimate, which he had to me in writing the same day! A week later and all of the work was done!

Mark was responsive, punctual, flexible, knowledgeable and a pleasure with whom to work! The same can be said about the three guys he brought with him to change out the pipe. I woke up the morning of the appointment thinking they woudl never show up since it was pouring rain, but they were there, on time, and worked through it. I was so impressed and relieved to have finally found a contractor that I can work with again in the future. I will definitely be calling Mark for all plumbing needs in the future and highly recommend him to anyone!
Tyler C.
Tyler C.
1/29/2019
Mark and his team did an awesome job.  Very timely, professional work, and a fair price.  Even after the job was done, he was helpful in coordinating with the city, showing up for inspections and meeting with construction crews on our behalf.  Highly recommended.
William F.
William F.
12/29/2018
Mark and crew was quick and professional when I needed an ancient valve replaced.
B W.
B W.
6/16/2019
We have used these services for years on a variety of projects and have been very pleased. Mark has always been very responsive and his prices reasonable. Our old house and my tastes have posed difficult challenges to the crew and they have risen to every occasion. The crew shows up when they say they will. And if something isn't quite right, they are quick to make it right. We highly recommend!
Jennifer P.
Jennifer P.
6/14/2019
Mark and his team were very professional, transparent about pricing and what we actually needed (rather than trying to upsell us on stuff that wasn't needed) and altogether did a great job! I would definitely work with them again in the future.
Chris J.
Chris J.
11/27/2015
I was recently referred to Mark and have done several jobs -- both small and large.  Simply put, couldn't be happier with Mark and his crews.   He shoots straight, arrives on time, and does great work.  Also, he was a huge help with a quick turnaround on an emergency job.  Can't say enough about having a great plumber!
Drew L.
Drew L.
10/31/2015
I had Mark come out do some work for me he was on time did a good job they cleaned up after themselves I was very impressed!!!
Evelyn K.
Evelyn K.
11/01/2018 12:00:00 SA
Mark was awesome. We needed to get work done for selling our house and he was on it right away. Very responsive, honest, and down to earth throughout the whole process which after dealing with many other plumbers, these qualities are apparently hard to come by. I highly recommend reaching out to Mark for anything needed.
Peter F.
Peter F.
11/13/2015
Great service! Friendly and quick response. Fairly priced too. They replaced our broken water heater.
Julie A.
Julie A.
10/26/2018
Mark and his crew were great! Mark was very responsive and replied quickly after we reached out to him to repair a garbage disposal seal and add a hose bib to the front of our house. The quality of the work was top notch. We have found our go- to plumber, and wouldn't hesitate to call him again for any of our plumbing or heating needs.
Beriven O.
Beriven O.
11/04/2013 12:00:00 SA
Made an appointment to meet at my rental property at 11am and I went out of my way to for this too. They never showed and or called.
I called the office and no answer.
Thanks for waisting my time guys.
J P.
J P.
10/09/2018 12:00:00 SA
I contacted Mark about replacing a water heater. He had it replaced within 5 days and at a lower cost than other contractors I had reached out to. His mechanics were also very respectful to my home and myself. I would recommend JB Plumbing and Heating to anyone that needs plumbing work.
Amanda L.
Amanda L.
11/11/2015 12:00:00 SA
I used JB Plumbing to attach the faucet and garbage disposal to my new sink after the granite countertops were installed.  They were quick, reliable, fairly priced, clean, and helpful.  I will continue to use and recommend them for my plumbing needs!
Katherine C.
Katherine C.
10/26/2015
Made an appointment Friday afternoon. After saying my address and the building name, Mark said he knew 'exactly where I was'. He gave me a window of 'Monday morning'. I called at 11:30 after not hearing anything. Finally heard back that he would be here in 15 minutes. I get a call that he is at the wrong address, and doesn't do work in my type of building. Thanks for completely wasting my time.
Julie G.
Julie G.
7/30/2013
This was my first experience with JB Plumbing and heating...and I found them through Yelp. This is another business that lives up to the great reputation they have here.

Mark came out to the house for the estimate in a very timely manner, was friendly and forthright, and followed up via email with an estimate. He was easy to schedule an appointment with and sent fantastic workers to the house to do the job. They were really nice, neat, and worked efficiently. Great guys. My house looked exactly the same when they left as when they came...no dirty handprints everywhere, etc..  

For me, the job was cleaning out a bath drain and replacing a garbage disposal..the disposal was a tricky job because they also had to correct a few things that were done incorrectly by a previous owner. The bill was exactly the same as the estimate and they did fantastic work...so far, all is solid. The owner even followed-up with a phone call to make sure that I was happy with the work and all went well....what a great touch!

If I had any issues again, I would call these guys again in a heartbeat. My experience was very positive.
Ayris C.
Ayris C.
7/28/2018
Mark was great and is very knowledgable about the work. He is also persistent and values first time customers. He showed up on time for both my estimate and to do the job. He also explained to me the details of the problem with my leak and took care of the problem within 2 hours. While working, he noticed the problem needed more work and took care of it for me right then and there. The turnaround for work is super quick and provided a written quote.
Michelle D.
Michelle D.
9/23/2015
Had a leak in our main sewage line and knew it was going to be crazy expensive. I was scared to call a plumber that I didn't know because they are usually out to rob you. I remembered that we used these guys to install our new heater a few years back and they did a fantastic job. When I called, I spoke with Mark who is very nice and came out the next day to check it out. He didn't lie and tell me we needed to replace the entire pipe just to rip me off. He was honest, and he was early! Got the work done the very next day. The guys were on time, and very nice and respectful. They did a beautiful job and were in and out in no time at all. Will definitely use these guys for ALL of my plumbing needs. I couldn't be happier with the quality of work, honesty, and customer service.
Don A.
Don A.
12/06/2018 12:00:00 SA
Marks the man. Came out within less than 48hrs to address the issue and what would need to be done to correct. Within 30days of reaching out to him all of my plumbing issues were handled. It was pretty extensive work and he was able to crank out in two trips over a few days each time. Although the price tag was enough to stop my heart momentarily when my contractor broke down everything that Marks team had done and the quality of work to boot he felt it was all money well spent and cheaper than he would have been able to sub out. I intend to use JB plumbing from here on out.
Cheryl L.
Cheryl L.
8/22/2018
Called and left message on August 14.  Never received a response.  Sent email yesterday morning through Request a Quote which is supposed to take 10 minutes for response.  Still haven't heard from anyone.  Don't think the company wants my business.
Mike S.
Mike S.
6/24/2013
The story is typical. Come home Monday night from work. The wife says The water is not getting hot. Nuts, pilot light on water heater is out. Downstairs, look at the stream of water originating from the hot water tank. Yep, dunzo.

Came upstairs and at 5:59pm, called JB Plumbing. Got the owner, Mark. Explained my situation. He said he'd be there at 630am to check it out. By gum, he was there when he said. Took 5 seconds to correctly diagnose the problem. He said he'd be back around 9am.Went for coffee, and as I was returning at 715, he was already there, unloading the water heater.

45 minutes later he was done, and I was able to head to work. Yay!

I was glad he was able to bust this out so quickly. Kudos to JB Plumbing for helping me have hot water so quickly.
Alex K.
Alex K.
7/26/2018
Mark showed to our place within 15 minutes of the call. He quickly figured out the cause of malfunction and our hot water was back on. He later called to make sure everything was OK. We know now who to call when we have any issue with plumbing and heating.
Joey G.
Joey G.
4/27/2016
When I found my water heater broken and leaking at 06:15 AM I called JB Plumbing.
By 09:30 AM that same day I was taking a hot shower with my new water heater!

Fast, courteous and professional service.
Installation was quick and very well done.

Highly recommended!
Julie B.
Julie B.
7/27/2015
I woke up in the morning to find water damage in my kitchen coming from the 2nd floor bathroom.  I turned off the water for the entire house and then called several plumbers - JB Plumbing was first to get back to me and was at my home after only a couple hours.  They were clean and courteous and they fixed the leaking toilet supply line quickly.  It was an emergency, so I honestly didn't compare prices with any other company, but I have to say I was happy with the service and would call them again.
Ty A.
Ty A.
10/18/2017
I only exchanged a few notes with JB and never used their services.  This review is for the interaction with them for a quote  for a slew of plumbing and HVAC jobs I needed. The reason I didn't work with them this time is that they were incredibly honest and forthcoming that they could only address a portion of my needs and that another contractor may be better suited for the full job. This quick and forthcoming feedback stands in refreshing  juxtopposition to the spin and half truths some other firms may used to get the job, and has earned JB a spot in the top of my list for future plumbing needs.
Colleen O.
Colleen O.
10/27/2017
Arrived home to a leaking sink, I sent a message on Yelp and heard back within 15 mins; incredibly less than 20 mins later Mark was at our house checking out the problem! Amazing turn around. He offered to come back  the next day to fix the issue but unfortunately I wouldn't be home. He was able to plan for an early appointment time a few days later. On that day, he arrived with his men early and set them up for the job. The two men that stayed were professional and kept the site clean. Great to see a job well done for a good price in time that for our schedule! Thanks again.
Vinny P.
Vinny P.
01/04/2013 12:00:00 SA
A gas leak in your home is never a good thing, especially when it happens on New Year's Day.  My 2013 began without any heat or hot water because PGW found a leak in my home and shut off my gas meter until a plumber could come fix it

Frantically, I turned to Yelp and found JB Plumbing and Heating.  They had been reviewed by other Yelpers that I knew so I gave them a call.  A nice man named Mark answered the phone and I explained the situation to him.  At this point, it was 7:45 PM (still New Year's Day) and he told me that he would be over at 6:45AM the next morning to assess the situation.

6:45AM came bright and early and Mark showed up on time as promised.  He made quick work of diagnosing the problem (faulty valve) and even went as far to replace two sections of pipe along with the valve behind my stove.  He left, went to the plumbing supply and came back in less than an hour (as promised) and did the work.  PGW came back, turned my gas back on and the leak was gone.

I completely and whole heartedly recommend JB Plumbing to anyone in need of a plumber.  Mark was prompt, professional, reasonably priced and treated my home with care and treated me with dignity and respect as a customer.  I hope not to have to see him very often, but if I ever have another plumbing issue, he's the first person I'm calling.
Dave C.
Dave C.
11/11/2009 12:00:00 SA
New Washer/Dryer needed to be installed and the pipes in my new house are old and shot to shit. The dryer was hard-lined to the gas line and refused to be detached, my washer hoses were also giving me problems and were rusted on tight.
I called up Mark, who i found on yelp, and he came by within the hour to see what was up.
He sawed through my gas line and threw a new one in there, connected the dryer, got the hoses off and replaced them, and hooked the washer up.
Mark was very friendly and really easy to talk shop with, the price he quoted me was excellent. Since he responded in less than an hour on a cold call he could of easily hit me over the head with some ridicules figure, but he didn't.

Im definitely going to keep using him for all my plumbing needs that are too big for me.

An exceptional find.
Thanks Mark!
Stacey R.
Stacey R.
07/09/2012 12:00:00 SA
My husband and I bought a new home this spring with a dinosaur boiler which was literally emitting flames from it, so obviously we needed work done quickly and before we moved in, as it was a safety hazard. Mark was the first one out and recommended a direct vent, high efficiency boiler and new hot water heater. We were leaning that way anyway, and the PGW guy who happened to be there turning the gas on at the time agreed with him.

We got quotes from three other local HVAC companies, all of whom refused to put in a direct vent boiler for us, and two of which actually quoted in higher for a crappy chimney job. Screw that! Mark worked within the constraints of our seller assist and got the job done quickly and efficiently at a reasonable price. We didn't have to postpone our move in date at all.

The drilling caused a pot rack to fall off the wall, and he fixed it for us at no additional cost. Overall, we were very pleased with his quality of work and will be referring to him for any future needs!
Ali E.
Ali E.
01/07/2010 12:00:00 SA
My basement flooded, due to a combination of a clog AND a leaky old corroded pipe. Multiple plumbers told me the sidewalk would have to be excavated and the whole damn thing would have to be replaced, for exorbitant expense. I had a few estimates done, from my regular plumber and a few people I found on Yelp, Mark being one of them.

He came in to look at the problem on a weekend when he was delivering Christmas presents in the area (above and beyond) and was straight with me about what was necessary. He was negotiable, nice and got the job done quickly and well. My regular plumber seems shoddy and expensive in comparison - I'm converted.

(Amazingly, a previous owner had had the pipe fixed with a Miller High Life can and patched it with cement. Can't make this stuff up, kids.)
Meredith R.
Meredith R.
12/26/2018
Highly recommend. Very kind, professional staff.  Mark was able to squeeze me in last minute before the holiday, much appreciated.
Kaitlin L.
Kaitlin L.
06/04/2010 12:00:00 SA
Seriously, thank God for Mark. I called him when I woke up to find a lovely bubble on my wall filled with water. Not only did he show up within an hour, he was even early to our scheduled time. I was completely panicking about the situation (new homeowner, bah) and he set me at ease. He contacted my condo association and scheduled a time to come back to fix the problem. He even gave me a great rate for the work done.
It is such a relief to know that I can call someone who is as reliable, efficient, and down right pleasant as Mark.
I already have asked him to come back to check on my water heater to see if it needs to be replaced. Although I hope no more plumbing emergencies come my way, I feel better knowing I have someone I can call and trust.
Mary Beth D.
Mary Beth D.
11/07/2017 12:00:00 SA
These guys were awesome! My roommates and I were having issues with our water heater and they got back to us RIGHT away and had someone over to look at it the next morning to fix the issue. With a house full of girls we had no idea what we were doing and they gave us fast and fair service. AND they cleaned up after themselves!!! I will continue to use them if i ever have any other issues and recommend them to all my friends!
Brad W.
Brad W.
9/25/2017
We had them come to give an estimate on a big job and they were on time and efficient in getting us the estimate. When we decided to go ahead with the work, it was scheduled quickly, they were always on time, and did exactly what they said they were going to do. Friendly and easy to communicate with. Would use again.
Ron C.
Ron C.
2/13/2012
Saturday night, 8:30 pm my wife and I are on our way to a party. Coats on, ready to go and she pokes her head down the cellar and states I hear something. Get down the steps and there's water on the floor dripping from the hot water heater.  Well there goes the party. Spend the rest of the night draining the heater.

I have a regular plumber so he's the first call. Calls me back quickly and advises that he's in Chicago for a family gathering. My wife pulls out the phone book and makes two calls. No response. Get up Sunday morning to find that she has called 5 other plumbers with no call backs. She asks what are we going to do know and I say to yelp. Find the plumber with the most/positive reviews and up pops JB. Place the call and within 5 minutes Mark returns my call. He advises up front that he cannot pickup the new heater until 7:30 am Monday morning an can be at my house by 8 am. Tells me that the work should be completed by 9:30 - 10:00 am, gives me an estimate and we agree. 7:50 am Mark is at my door with the heater. My lovely wife drives me to work and is back at the house by 8:30. Mark meets her at the door as the work is completed and $25.00 cheaper than the estimate.

If you need an honest, dependable, professional plumber call Mark at JB. I will recommend their services to anyone and would definitely call him anytime for future plumbing needs. It is so refreshing to find a professional that can be depended on when the need arises. You cannot go wrong with this company!
Teresa L.
Teresa L.
6/27/2012
It began with no hot water.

We were given an hourly quote totaling $500 by another plumber because he had to a) hire someone to move our weighty washer and dryer to access the water heater b) put in labor to install a new water heater (no biggie since we have it under warranty).

The post quote left me in shock for another 2 weeks (more arctic ice water on my back). And then my garbage disposal ate my porcelain.

On Tuesday, I yelped Mark. On Wednesday, Mark was on my doorstep at 7:30 AM.

15 minutes after his arrival + a screw driver to the garbage disposal + removing a panel on the water heater to reveal two buttons (Press the red button next time your water heater acts up), the expletive volcano that I became calmed down. After knocking off $25 from his service fee, our final bill was $125, a sum that accounted for his cost-saving tinkering and the travel from his Jersey home base.

Overall, we were pleased. Our cold water streak had come to an end, and I could finally perform a proper burial for my porcelain.

Absolutely kidding about the china.

A note for those screaming at their dysfunctional appliances:

When calling for service, make sure you know:
-  if it's under warranty
- if under warranty, who the manufacturer contracts the service to
- whether the servicer (i.e. plumber) charges by the hour, the appliance, and/or has a service fee.
Rachel G.
Rachel G.
6/17/2015
We called Mark on a Friday morning regarding an issue with the garbage disposal in our Old City condo. He was polite and professional and got us right on the schedule. He fixed the disposal an hour later and provided the invoice we requested, in the manner we requested. Great service- no complaints! We'll definitely use JB Plumbing should issues arise in the future.
Tim H.
Tim H.
12/07/2012 12:00:00 SA
I wanted to follow up with 2 points:

1) The repairs from last time have been fine.  No more poo smell in the basement and first floor.

2) We recently had a clog that backed up our dishwasher and kitchen sink.  I called Mark around 5pm on Wednesday, he picked up, I described the problem, and he said he could probably send someone the next morning because he had to go to NJ to continue some repairs stemming from super storm Sandy.  Then, he offered to come out himself if I could be available at 6:45am.  I thought that was an amazing offer.  Ultimately, I was able to unclog the pipes and canceled, but I thought it was worth expressing that Mark was willing to come out that quickly.

Thanks again, Mark.
Tim
Sean M.
Sean M.
12/02/2009 12:00:00 SA
First time I used Yelp for something other than a restaurant and I wasn't let down.

Our problem was small but had I tried to do it myself I would have just wound up having to call a plumber anyways.  I was able to quickly schedule an appointment and Mark showed up on time and was in and out in less than 30 minutes.

Will definately call again.
Marc O.
Marc O.
1/21/2018
I found a leak in my kitchen wall causing ceiling damage. I called Mark at JB and they had someone to my place within 2 hours. They were able to fix everything within an hour safely and effectively. Plus the cost wasn't bad given this was an emergency call. I'll definitely be using JB for future issues.
Jason P.
Jason P.
4/20/2010
I was removing my Washer/Dryer when I found the cold water to the washer wouldn't shut off. It took a call or two to get in touch with Mark but once I spoke with him he was over the next morning at 6:45. He took a look at it and suggested I replace both supply lines, lower them (they were pretty much on the basement ceiling), and secure them to the wall. He quoted me a price and we scheduled him to come by the next morning at the same time which is great since I am at work during the day. He was very quick and did quality work.

A few days later I noticed the main shut off to the house was leaking slowly. I called up Mark and he gave me a tip over the phone to tighten a nut to fix it. I tried but it was still leaking so he said he would come by the next morning at 6:30. He came by and tightened the fitting and the leak stopped! Apparently I was tightening the completely wrong thing and I felt pretty dumb once I saw how quickly Mark was able to fix the problem. Best of all was he didn't even charge me to come out!

I'll definitely be calling Mark for any other plumbing needs.

Also worth noting was Mark's punctuality. I'm the kind of person who is early to everything and am borderline offended when I need to wait for someone. Some contractors will give you a few hour window to waste your time and then arrive outside of it. Mark gave me an actual time and he was even a few minutes early each visit which I really appreciated.
Molly F.
Molly F.
10/30/2018
Mark is so great he moved things around and squeezed us in and was very responsive. Unfortunately we did have a previous plumber show up and were not able to use mark (had to cancel last minute which was crappy of us) but I just wanted to write a great review because in the big world of plumbers mark is one of the rare gems that will call you right back and do what he needs to get you in. I can't thank him enough for simply returning my call after a whole day of being ignored and sent to voicemails with no call backs. I'm sorry to not have used him but would highly recommend based on how he handles his business.
Richard J.
Richard J.
11/07/2017 12:00:00 SA
Reached out to JB plumbing and heating when I had a sink leak in one of my rental units. Mark called me back within an hour, then corresponded with my tenants and had the sink fixed within 24 hours. Fast and efficient.
Audrey L.
Audrey L.
06/02/2015 12:00:00 SA
Gave Mark a call at JB Plumbing and heating, to do a Hot Water heater install. He actually answered the phone. Gave me an estimate over the phone. Installed it the very next morning. A good price and great service! I will use his company again!
Jim A.
Jim A.
05/09/2018 12:00:00 SA
I hate to give a poor rating but he refused to come and do the work I needed.  It was just simple repairs for a toilet and a slow drain but he refused to do the work.  Another plumber had fixed it last year but it was acting up again and I wanted to try someone new.  He claimed that he refuses to do work when another plumber has not finished their job properly.  I guess he stays busy enough and doesn't need the work. UPDATE 5/10/18: BEWARE if you give this guy a bad review he will keep calling you and harass you to change your rating. Anyone can look at my profile, I write VERY few bad reviews, most of my reviews are very positive.  My review simply stated the facts: he refused to do the job.  I didn't say anything mean or inaccurate.  Now he is also claiming that he isn't capable of clearing a drain, doesn't do that kind of work.  What kind of plumber can't fix a slow tub drain?  Mark has now left me 2 very long voicemails telling me I must change my rating. How many stars should I give for someone who refused to do the job?  I'm shocked that this guy keeps calling to harass me.  Be very careful if you use him. I'm going to have to call the NJ and PA BBB's and also the State Attorney General if he doesn't stop harassing me.
John G.
John G.
04/03/2015 12:00:00 SA
Just a QUICK update. More work coming up and Mark has made a good attempt to work us back into his schedule after working out communication methods. He's just as sarcastic and goofy but professional as my wife and I, and that's refreshing. Can't wait to see what he can do for us.
Andrew R.
Andrew R.
3/27/2013
Mark, that simply isn't true. My call log shows your missed call and my call to you at a difference of 3 minutes, which would include the time it took me for me to get changed, run downstairs, look outside, and run back upstairs to call you. Please don't lie about what really happened.

I won't apologize for telling the truth and informing others online about the issues they would have choosing your services. And thanks for the offer, but I went with another plumber who was able to solve my issue.
Grace L.
Grace L.
03/07/2015 12:00:00 SA
I am so appreciative of Mark from JB Plumbing. Our garbage disposal had suddenly stopped working, leading to our dishwasher machine to back up and flood the kitchen. We found JB on yelp the next morning, and they came out THE SAME morning. Not only that, when Mark figured out it was an electrician issue not a plumbing issue, he didn't charge me at all. Great and honest guy.
Steff A.
Steff A.
02/02/2018 12:00:00 SA
HIGHLY recommend!! Mark was outstanding from start to finish. Not only was he prompt and courteous in his communication, but his service and professionalism was outstanding. I've never had a plumber respond quickly to my texts, alert me to the time he would be here and then actually show up on time! Thank u mark!!!
Laurie B.
Laurie B.
8/21/2012
I called last month because I realized my vent was no longer attached to my dryer and the hood on the outside of my house was gone as well. I'm so glad I went on Yelp and found Mark. He called me right back! Although I waited a few weeks, he remembered me when I finally called to schedule the appointment. We set up a time and he was prompt, worked fast and worked clean. Very reasonably priced. I would most definitely recommend him.
I will call him in the future for all my plumbing needs, I think my toilet is leaking...
Jim R.
Jim R.
07/07/2017 12:00:00 SA
JB Plumbing is one of the best companies I have ever contracted with. They recently installed a new water heater in my home quickly and with care.  The owner, Mark is a man of the highest integrity and sincerity. He stands behind his work 100%. They follow-up with you to ensure all is going well.  It is rare you find qualified contractors who take such pride in their work and care about their customers to the extent Mark has. I can say with 100% confidence, JB are the guys you want to call when you have an issue.
Andrew S.
Andrew S.
2/28/2015
I highly recommend Mark and his team at JB Plumbing.  I called him up after he was recommended to us after doing work at our friends house.  
We had a pin-size leak in a supply water line for our hot water baseboard system.  On top of that, our 50+ year old gas furnace was on it's last leg.  The project turned into 1) fixing the leaking pipe 2) tearing out the old gas furnace and 3) tearing out the old 12-15 year old domestic hot water tank.  A lot bigger project than we ever anticipated!
Mark rearranged his schedule and his team, ordered a new hot water tank, called in a hold on a new gas furnace to his supply warehouse all while standing in our living room 10 minutes after diagnosing all the issues.  He was adamant on getting the job done before the weekend to not leave us in the cold during one of the coldest weekends of the season.
His crew came at 7 on a Friday morning, laid drop clothes throughout the house to minimize tracking dirt around, kept the basement clean, had all the old equipment out and installed all the new equipment just after lunch.  It was like a well orchestrated team - plumbers, electricians and Mark throughout the morning getting a great job done right.
Mark and his crew will be our go-to Plumber for anything in the future!
Lila H.
Lila H.
09/12/2018 12:00:00 SA
Mark and Martin were awesome - showed up right on time and fixed my toilet within 45 minutes so I could get back to work.  Very reasonable price as well!  I would definitely use them again - in fact, I have already asked them for estimates for future work.  Thanks guys!
Kal T.
Kal T.
08/10/2017 12:00:00 SA
Honest plumber. I paid 150$ to have my main sewage snaked and plunged. I was told how much before work began and he diagnosed my issue. I was later quoted a estimate of $4500 to have my main sewage line replaced including excavation from the house into the street.
Kristen C.
Kristen C.
09/09/2018 12:00:00 SA
I was in need of plumbing work in my guest bathroom. I had a leak under the bathroom sink, the vanity and faucets needed to be replaced and I needed a new toilet (I still had the original toilet that was built with house in 1984!!!). I also had a friend coming to visit in two weeks and needed the work done quickly. Mark returned my phone message first thing and was able to come to my house to review what work needed to done in the same day. The work was scheduled and completed the following week! Mark and JB Plumbing performed excellent work and it was executed with great skill and professialism. On top of all of that, Mark is great guy. Funny and friendly too! I will be calling him again for additional help and plumbing jobs in the future!
Elisabeth Y.
Elisabeth Y.
11/11/2011 12:00:00 SA
Mark did some much-needed repairs to our bathroom today. In less than two hours, he replaced my faucet and trap and installed a new bathtub drain and faucet (for which he had to enlarge the opening in the wall inside our tiny linen closet).

During the whole process he was a great communicator, providing a written estimate (when in Philly do you EVER get those?) and he was flexible with working around our schedules.
Michael H.
Michael H.
2/18/2015
I reached out to JB Plumbing after playing too much phone tag with another area plumber.  Spoke to Mark right away and he displayed a clear understanding of my particular plumbing problem.  Didn't take long for him to come out to the property (in Philadelphia) to diagnose it---turns out it wasn't actually a plumbing problem at all but rather was some improper caulking and water diversion from the shower/tub area.  Because of this, he opted to not even charge me for his visit.  You don't hear THAT very often.  It was very much appreciated.  I took his advice and applied a minor fix to the area on my own and it seems to be working fine now.  I'll be calling JB Plumbing again if/when I have other plumbing issues.  Thanks again Mark!
Lynne S.
Lynne S.
7/13/2017
I had a pump break in my Center City Philadelphia house's basement and needed it fixed as soon as possible.  The owner, Mark, initially said he was really busy and I should call someone else to get it looked at if I was in a rush.  After we talked a bit, he came by himself that day and quickly got an estimate to me that included re-piping from some poor design when the house was remodeled prior to my buying it.  JB completed the work in a timely and professional manner.  I was impressed that Mark took the time to identify and correct the root cause of the problem (washing machine was emptying into a saniflo pump and the pieces of string and lint had wrapped around the  pump, causing it to fail) and installed a new fitting and trap for the washer as well as replacing the saniflo tank and pump.  I would strongly recommend JB Plumbing and Heating.
Rebecca S.
Rebecca S.
12/18/2011
Mark was: incredibly helpful, refreshingly trustworthy, courteously professional, on time and quick!

We needed a new hot water heater, sewer line piping correction and a handful of other plumbing odds and ends. Not once did we feel like he was trying to cheat us or blow us off. The job was completed in a day and a half and his crew left the house as clean as it was before they arrived.

We would hire him for another job in a heartbeat! Now, if only he did electric work too...
Cris C.
Cris C.
8/17/2011
It's 8:30a and a hot water heater fix/replacement is already complete. I called JB Plumbing and Heating yesterday at 3:30p and Mark said he could come out first thing in the morning. He was considerate of my schedule by inquiring about what time I normally leave for work. When I told him 7:30a, he suggested that he arrive at 6:45a, and arrived even earlier.

After review the workable solutions to our water heater problems, Mark and his crew quickly coordinated the project to complete the job in no time and left the place in better shape than when they arrived.

I have no reservations recommending JB Plumbing and Heating as they provide expertise recommendations and professional services.
Kathleen G.
Kathleen G.
1/15/2015
Using JB Plumbing and Heating was so easy and cost effective! I called about a week before Christmas and was almost out the door to head on a long car drive for the Holidays until I checked the basement to see the hot water heater was broken and there was water everywhere. Mark came out within 45 minutes, confirmed it needed to be replaced (it was 20 years old), purchased and installed a new one, and hauled off our old one. This was all within 2 hours! The price was fantastic and the work was wonderful. I will definitely be using JB Plumbing and Heating again. :)  Thank you Mark!
Ben L.
Ben L.
09/09/2017 12:00:00 SA
Fantastic! Needed a gas valve installed to get a new stove hooked up; came out within a day (at 7am no less!) and installed the gas valve and hooked up the stove!
Geoff Z.
Geoff Z.
09/05/2017 12:00:00 SA
JB showed up 20 minutes after my call about a jammed garbage disposal, and though it unfortunately had to be replaced, it was done in less than an hour. Fast, professional and trustworthy.
Ella F.
Ella F.
1/24/2018
I contacted this company for a toilet problem I was having in my house. Mark got back to me within minutes and his team was out the next morning. They were in and out within 45 minutes, problem solved! I would definitely contact them again for any plumbing issues.
David K.
David K.
08/01/2017 12:00:00 SA
JB Plumbing installed a new gas line for our outside grill 2 years ago. Mark and his plumbers analyzed the problem and installed the new line professionally, including replacing the bricks.  This morning JB Plumbing installed a new disposal I had purchased from Home Depot.  Of course, it was missing a key gasket in the box.  JB Plumbing went to the plumbing store, purchased the correct gasket, and complemented the installation at a fair price.  And they were here promptly at 7:30, just as they said they would be.  Although I hope to avoid future plumbing issues, with an 1809 house that is not likely and JB will be my call when it happens.
Robin T.
Robin T.
5/31/2010
I just moved in with my boyfriend, mid-bathroom renovation. I was psyched the day I came home and found the plumber had showed for his first day. They really got straight to work on ripping out the old stuff. All of that was done in one day, and proceeded much faster than I expected. Mark was always there first thing in the morning, as expected. Very punctual.

My boyfriend's say:
Mark gets right down to business.  He proved to be very knowledgable and reliable while tackling my bathroom renovation. I recommend him as a safe source for your plumbing needs.
Chris M.
Chris M.
07/02/2010 12:00:00 SA
I own a home in Pennsport and have tried a number of plumbers over the years.  Frankly, I always ended up with the feeling that I was somehow being overcharged and screwed over.  Then I found Mark.

I called Mark on a Monday and he was over to check out the situation by Tuesday morning (he probably would have been there sooner, had it been an emergency).  He took a look at the situation and gave me a very good quote.  

I needed to have my shower fixtures replaced and a new flange put in for the toilet.  In addition, my floorboards had started to crack (and the toilet started to sink into the floor!)  Mark was able to replace the floorboards while he was working on the flange and now there is no more fear of the toilet falling though the floor AND no more leaks coming though downstairs.

I had another plumber look at the job and his quote was higher then what Mark gave me.  I finally found a plumber who is reliable, honest and who does quality work.
Melch R.
Melch R.
12/17/2010
I've had an old, cranky gas boiler giving me trouble for a couple of years now. I rigged and tried as far as I could within my own ability and finally had to throw the towel in and call a pro. I saw Mark well-reviewed here and have a couple of friends he did work for also recommend.

Great experience, fair price. Mark did the needed repairs really quick. He also showed me how to take care of a few other things I need to get around to doing myself. Not so stoked to have to replace my boiler and hot water heater at the end of the season, but I knew that was coming and am real glad to have met the right man for the job. Real pleasant, friendly guy all around which brings the sort of added comfort and sense of familiarity that makes these experiences a lot more easygoing.
Nemo L.
Nemo L.
04/12/2017 12:00:00 SA
House needed a sewer line replacement.  Called JB Plumbing for free examination and problem was identified.  Replacement job was done in a timely and professional manner.  Will recommend to anyone who needs similar work.
Ben H.
Ben H.
05/07/2011 12:00:00 SA
Mark is the man. I called him on a Friday and he was out before 7:00 AM on Monday  to give me an estimate. On Tuesday he came back to replace my broken pipe. He was finished and cleaned up before 8:30 AM, so I didn't even have an excuse to stay home from work.

I can't comment on his prices because I didn't get an competing estimates, but if you want fast hassle free work Mark is the plumber for the job .
Melanie C.
Melanie C.
11/09/2011 12:00:00 SA
So the worst happened after Hurricane Irene, and my parent's basement flooded and they needed a new water heater and furnace.  JB Plumbing was called once again, and they went out of their way to accommodate my family's busy schedule.  My mother also reported that the work was superb, and they carefully thought through how to replace the furnace and got extra workers to get the work done quickly and on time.  My mother was especially impressed by the fact that without asking they mounted the water heater and furnace on cement blocks so they would not be affected by future flooding.  Excellent work, and communication from JB Plumbing, workers were polite and hardworking.
Special thanks for taking care of my family so far away from me.
S S.
S S.
04/05/2017 12:00:00 SA
We have had Mark and team out to our place a few times over the last few years...Mark is always responsive, gets out to our place within a day or so, and best of all, he is honest and courteous. This last time Mark came out to our place within a day even though we never had a scheduled appointment because he didn't want us to go without our shower for too long. His team was on time, efficient and they even came under the quoted price. I'd highly recommend Mark!
Caroline K.
Caroline K.
05/09/2017 12:00:00 SA
Mark is great.  He is professional, courteous, arrived on time, and did a great job fixing my toilet. We don't wear shoes in the house so we ask people to remove their shoes or wear booties, which I know can be annoying to some contractors.  However, Mark was very laid back and professional about it!  We just moved and it is nice to know that we have a plumber we can trust for future projects.
Peter T.
Peter T.
02/08/2017 12:00:00 SA
Over the past 6 years, I have used Mark Weinerman's service four times. The first time, the garden tap was not shut off during winter; it froze and burst. Mark W. came within minutes (he was at a nearby job), replaced the pipe, and was done within mins. The next time, he heard the problem over the phone, asked me to describe the kind of sound I was hearing in the kitchen sink, and immediately told me what the problem is, and asked me to call Roto-Rooter. He did not charge.The third time, I had hired some contractors from Angie's list to re-do the bathroom, and there were some issues, to put it mildly.  I called Mark, he came out, told me what was wrong, and what they needed to do. Again he did not charge. The last time, the outside pipe burst again sadly (we had not flushed the tap before shutting it off). The garbage disposer in the kitchen sink was not working properly and the fancy sink we had inherited from the previous owners was backing up. Mark fixed the first two problems within minutes, and also the third (which I had just asked him to look at), for which he did not charge. The total amount of time he has spent in those four calls is less than 45 mins.

Here is what I find so exceptional about Mark. He is as much of a mechanical engineer as he is a plumber. He has a deep knowledge of how everything works and can almost always diagnose the issue within seconds, often remotely, by phone, text, or pictures. He is not cheap but he is super efficient and direct and honest. As such, if you add in value of time saved, and problem solved without the aggravation of repeated back and forth and so on, he is over all quite phenomenal, and a real treasure for this city.
Poppy P.
Poppy P.
5/29/2018
My family and I had a great experience working with Mark and his team. They inspected and replaced our 11-year-old water heater within a 24 hour time span. They were super efficient and handled everything like the experts they are. I highly recommend giving them a call if you're on the fence. You'll be glad you did.
Barbarann L.
Barbarann L.
5/29/2018
Had to have my hot water replaced and didn't know where to go so turned to yelp. Called on Memorial Day, and was able to schedule for first thing the next morning. Super friendly service and came when they said they would, actually even showed up a little earlier. Super impressed with their service. Would highly recommend them and will definitely go back to them for further plumbing needs.
C S.
C S.
7/27/2012
It started with a a gas stove breakdown. Bought a new stove to replace it and found out we had no shut off for the gas connection behind the stove (code violation). Called JB Plumbing and Heating after a good friend's reference. Mark came out the following day and took a look at it. It turned out the problem was more severe that I expected. The builder that did my kitchen never took the time to do the job correctly and cut many corners creating numerous code violations that Mark fixed expertly. It was a real mess and he was very professional about it and took the time to do the job correctly, he was kind to my wife and even though it cost me hundreds, he and his helper did an awesome job. Do not hesitate to cal him, he definitely knows his stuff. He went though drop ceilings with much debris to fix the code violations.
                             Thank You Mark, you have a customer for life.
Rosa L.
Rosa L.
09/06/2019 12:00:00 SA
Mark and Martin did a fantastic job on changing my water heater on the second floor. With short notice and limited time, Mark came to my house, took measurements and provide an estimate free of charge a few days prior to installation just to make sure he quoted me accurately, and to make sure everything fits. On the day of installation, they came early in the morning to get everything ready. I ran into some issues with my HOA maintenance person, which resulted in a half an hour delay.  Mark and Martin waited patiently and even went above and beyond to try to help resolve the issue. (they climbed down a dark/dirty ladder which was not their job!!) They were extremely detailed, patient, and honest to work with, and left the place clean after the job is done. It was really nice to see that they really care about their work and care about their customers! If you are looking for a reliable plumbing service, don't hesitate and give them a call! You won't regret it!
David S.
David S.
07/01/2012 12:00:00 SA
I bought a compact washer/dryer for our Center City apartment in an old townhouse.  I could not figure out how to get the machine installed in our upstairs bathroom -- seemed like we needed to replace the faucet that the machine would need to hook up to.

Mark came out and pointed out that not only would the faucet need to be replaced as suspected, but the sink drain pipe did not have enough capacity to handle the drain water from the washer, so we would end up with a flooded bathroom.  Good to know!

Since we are renting the apartment, we didn't want to drop a lot of money to replace the sink, drain pipe, etc., so we went for plan B: Install the washer in the kitchen instead, where the drain pipe has higher capacity.

Mark came back out to take a look again to see what would need to be done to install the machine in the kitchen.  He right away showed me that the machine could in fact fit on the existing faucet in the kitchen, so no work needed at all!

The cost for two visits to our house on short notice?  $0.  What a decent thing to do, and not what I would have expected in this day and age!  Aside from clearly knowing his trade, Mark is just a very nice guy and I would highly recommend him!
Ali W.
Ali W.
5/24/2012
My husband and I were nervous about finding a plumber after having a bad experience with another company in the past. After seeing all the great reviews on Yelp, I called Mark at JB Plumbing and Heating - and he lived up to his reputation.

He came out to check our leaking washing machine and fixed it up within minutes. He was about to walk out the door - and did not even want payment! I then asked him to look at our kitchen faucet, which has very little water pressure and he recommended installing a new one, which we will certainly be calling Mark to do.

He didn't try to upsell or pressure us into anything, he was incredibly flexible with his schedule and he showed up right on time the very next day. It's clear that Mark knows his stuff and he explains what he's doing as he goes, so that you can gain an understanding of what to look out for in the future.

We are thrilled with the great customer service and it's comforting to know we now have an excellent plumbing resource for projects large and small!
Slick B.
Slick B.
10/10/2014 12:00:00 SA
Called JB Plumbing late Thursday afternoon after PGW came out and told me the water heater needed to be replaced.   Mark requested that I send photos of my water heater so he could save time and pick up a replacement the next morning. His crew arrived 1st thing in the morning. Very professional. Removed the old water heater and installed the new one in about 2 hrs. Very happy with their service!
Ross L.
Ross L.
4/16/2014
Called two 5 star plumbers here, Mark and JB Plumbing answered and helped me out, the other couldn't return my call till later that evening.
Go with JB!
I described our ceiling leak and Mark set an appointment for the following morning. Less than a half hour later he called back saying he was in the area and could pop in. He took a look and tested some of the issues near our bath, deciding it wasn't a plumbing issue at all but some water leaking out of the tub and through some caulking.
This was a great relief and something I could take care of myself. I offered (or asked) what I could offer him for his troubles but he was not interested. Just a great guy providing great service!
Highly recommended.
greg s.
greg s.
8/22/2016
These guys worked on an issue in my bathtub+toilet and were super professional and did it at a very reasonable price. I'd definitely recommend them to anyone and will be using them next time something goes wrong in my house.
Jerry H.
Jerry H.
1/21/2013
Let's start with this: I can NOT recommend Mark and JB Plumbing enough!!

I had an issue with water in my basement.  I didn't have a local plumber and the guys from the neighborhood were out of town so I relied on YELP to help me find a plumber.

I saw that JB Plumbing came highly rated and I quickly found out why.  I wrote an email on the companies website that did not get returned by the next day so I decided to call (this would be my only - ONLY - nit pick, the unreturned email which was a moot point when I called the next day).  Mark answered my call and promptly came over to find out exactly what my problem was.  Within seconds of investigating he knew EXACTLY what was wrong (he also troubleshot a water spot in my ceiling that he told me how I could fix myself).

Due to permits, he and his crew couldn't make it out for a few days (they had to break up the sidewalk outside and needed the required permits) but they came well before the promised time of 7am as soon as the weekend was over.  He and his crew made quick work of getting the sidewalk opened up, they pulled out the broken pipe, replaced it and sealed up the sidewalk all within 8 or so hours.  The work was neat, they put down mats in the house so they wouldn't track in dirt, they were clean, polite, professional and extremely efficient!!

As I stated before, I can NOT recommend Mark and JB Plumbing enough!

Mark worked with me on the estimate, even going so far to say that he could not guarantee the estimate if something he could not predict arose (there was an extension to the pipe that he could not see - if that was messed up it would change the estimate - it ended up NOT being the case so the estimate stood).  He stressed that he would beat any legitimate estimate and that he also wasn't going to short cut the job.  He was open, honest and upfront.  The man knows his stuff!

The bottom line: If you want someone you can trust, someone who is efficient, clean, professional and gets the job done right - call Mark and JB Plumbing!

PS - I saw on Yelp that Mark offered a 10% discount in exchange for a good YELP review.  He never offered this to me so either this did not exist OR it was an old offer.  Either way - he and his team's work are WELL worth the money spent.  He has a loyal customer in me!!
Andrew R.
Andrew R.
12/23/2013
I called Mark on the Monday before Thanksgiving looking to see if we could get a quote for installing a water line for a new refrigerator that we were having delivered the day before Thanksgiving.

He was able to come out the very next day, make suggestions on what we should do, and had a quote to us that afternoon. His quote was a little bit higher than we wanted to go, and he was able to work with us to bring it down slightly more into our budget range.

The next day Mark and his colleague showed up on time, they were professional, courteous, they put down plenty of drop cloths, etc. and went to work. Within a couple of hours we had a new water line installed just in time for the refrigerator to be delivered! Mark hooked up the fridge for us, tested the water line and made sure all was working before going on his way.

I can't thank Mark enough for his help and I'll make sure to tell everyone I know to use JB Plumbing from now on.
Chanel W.
Chanel W.
7/28/2016
Woke this morning to find that our hot water heater had cracked and was leaking water onto the basement floor. I called JB Plumbing and left a voicemail message at 8:30am . Mark returned my call by 8:50 and was at my house 15 minutes later. He evaluated the job left and came back 20 minutes later with everything he needed and an extra set of hands. By 11am the job was done. They laid down padding to not damage my hardwood floors as they moved the old heater out and the new one in plus they cleaned up when they were done. I am very pleased
Gregory T.
Gregory T.
6/17/2014
I called no less than 6 times to set up an appointment. The one time I received a call back, we scheduled an appointment for 8am Monday morning. They never showed up after I had arranged to take the morning off. I left three follow up messages, all of which went unreturned.

I finally did what I should have done from the beginning- I went to bbb.org and found the first A+ rated plumber in our area. One call to Thompson plumbing and the job was done perfectly the next day.

If you want the job done quickly and professionally, DO NOT call JB Plumbing and Heating.
Jemile H.
Jemile H.
6/23/2014
I had a leaky valve in my bathroom. Saw reviews on here and called Mark Sunday. He came out first thing Monday morning and fixed the problem right away, along with some good advice on further needs. Definitely will be using his services again.
Jennifer F.
Jennifer F.
11/17/2010
Mark and his crew were fanstastic!
I found out my water heater was leaking at 10:00 pm with a shot tank.  He returned my phone call right away, and scheduled a visit first thing in the morning to check it out.  By mid-morning I had a new water heater, replaced copper lines, and the old water heater out of the house!  He was great, on-time, very responsive, and very reasonably priced.   Will use him again for any other work I have (hopefully won't need to :).
Jeff T.
Jeff T.
04/05/2010 12:00:00 SA
My hot water heater fell off it's last leg and my (shared) basement flooded.  After Yelping for help, I called Mark.  He was at my place within an hour and my new hot water heater was installed that morning.  Him and his crew even took away my old one and helped me drain the water out of the basement.  Price paid was the price quoted - no surprises and very fair.

Mark's the man.  If you need a plumber, look no further.
Frederick M.
Frederick M.
01/11/2013 12:00:00 SA
Had an issue with a small leak from one of my Tenants toilets.  I spoke to Mark who sent out one of his guys who was super friendly and informative.  After diagnosing the problem Mark ended up giving me a great price for replacing the toilet.  Would definitely call on JB Plumbing for future work!

BTW - I am not one that normally posts reviews on any sites, so this is saying something!  :)
Dustin H.
Dustin H.
5/15/2014
There are five stars here and they (Mark and company) deserve every one of them.

I was in another country when I got a call from my tenants, saying that the sink sprung a leak. Without access to a phone, I only had access to the online messaging system that JB uses, and it was very effective. They were very quick, flexible and handled the situation as it needed, which was great peace of mind while I was helpless in another country.

At first I thought the price tag was a bit steep, but that was only because of my ignorance of quality parts used (American Standard). Once I took the time to look them up, I was happy with the cost of everything.
April M.
April M.
12/07/2013 12:00:00 SA
I found JB Plumbing on Yelp and went with the reviews. I live in a different state and have a rental in Philly. I needed a new toilet and faucet as they were leaking. Mark called me back within an hour of me calling...he went to check out the problems and provided me an estimate with a call and an email that day. He then installed the toilet and faucet the day after and provided me pictures of before and after since I live so far away and for my records. He did what he said he was going to do.  I've had a lot of bad experiences with services so I was so relieved and grateful for this. I would highly recommend him to anyone.
Robert M.
Robert M.
8/24/2016
Needed faucet and leak repairs. JB checked and told me they did not believe repairs could be made and I that I would probably need new equipment installed. I have been waiting for an estimate, but nothing after almost a month. Hired another plumber who completed repairs with no problems.
Kat G.
Kat G.
07/01/2015 12:00:00 SA
Mark came out this morning to fix a leak that multiple plumbers (I mean 5!!) could not fix.  The other plumbers couldn't even find where the water was coming from. Mark was on time and had the job done in no time. He was incredibly friendly, professional and he will be my go to man for plumbing and heating now. If you have any job, no matter how big or small, call JB Plumbing and Heating. It's worth getting things done right the first time around!
Mark is my 'knight in shining armor' and I will definitely be calling him for any other issues I have at my place!  I am so relieved that I know have a trustworthy plumber that I can call. :)
Jim P.
Jim P.
11/12/2013 12:00:00 SA
Called JB plumbing and Mark answered and gave me some great advice and he ended up not needing to come out to my unit. My garbage disposal was clogged and he told me to stick a broom stick down it and I was able to end up in clogging it so that the kitchen sink was then draining properly!

Thanks for the nice tip mark!
Carl S.
Carl S.
09/07/2011 12:00:00 SA
Very good, very quick work.

We just moved into an old row house and found a rotten pipe threatening to burst in the basement.  Turns out the pipe had been Jerry-rigged long ago to bypass our water meter (free water!) but unfortunately ran down into the cement floor so there was no way to shut it off without shutting off the whole place's water from the street.  So we used Yelp and called around. Mark was one of the best-reviewed and got back to us quickly.  He came about 30 minutes later to assess the problem, did a quick fix, and came back the next morning to fix it all.  He capped the floor pipe, re-routed the water pipe, and put on a shut off valve on it all in under an hour.  No fuss, no mess, minimal inconvenience.

Bottom line: we had a mini-emergency and he treated it as such, fitting us in between other jobs on very short notice.  Definitely the guy to call if you have a problem that needs immediate attention.  Will be working with him again if we need any more plumbing.
Stephen L.
Stephen L.
9/14/2011
Had been using another local plumbing group and had even gotten an estimate on the job, just couldn't get them on the phone to schedule and do the work!

That was by no means a problem with Mark.  I got a call back shortly, he visited to view the job and provide an estimate the same day, and was scheduled the next morning to do it.

He took care to make sure things stayed clean in our house, and put down drop cloths from the door to the basement so they wouldn't scuff up the floors.

The job was smooth, the results were professional and he and his help was gone within a couple of hours.

Next time I need a job done I'd call Mark, and would definitely recommend him to a friend.
Joel R.
Joel R.
3/26/2012
Mark was a total pro. Showed up early (before 7 am) to bid on the job, which was running a new gas line in my basement and out through the foundation of the house.
He scheduled the work promptly, showed up on time, did the job quickly and well. Could it have been a little cheaper? Maybe. But Mark delivered exactly what he promised, when he promised. Sometimes that is worth paying a little more.
caresh w.
caresh w.
01/12/2013 12:00:00 SA
It's good to see all of these great reviews for Marks company. JB Plumbing really is a diamond in the rough.I called in the evening, Mark was here the next morning. He said He'd be here at 8am, he arrived at 7:55am ( perfect ). He assessed our project, clearly explained how he could help, and even pointed out a few problems he noticed in the basement that he could fix. Mark said he would send us an estimate within the next two days, he did ( perfect ). He was in and out within 10 minutes and left me feeling confident in my choice.

2 months passed before we could get back to Mark about doing the job ( due to the holidays ). I emailed him Friday asking when he would possibly have time to fit in a 2 month old estimate and if he could. He called me back that day and said he could come out on Monday to review the project, he did. Mark told us he could do the job on Wed. or Thurs. He even honored his original proposal. I know he's a busy busy guy so, he totally didn't have to take on our project so fast.

Wed. morning, said he'd be here at 7:30, he was ( drop cloths and all ). We left him a check & a key and, went to work. he texted me when they were done the job ( polite of him). I arrived home and I must say, they did a very very clean job with my project. everything is perfect. No debris left or, sloppy connections or, mistakes. It was exactly what he said they would do. ( Perfect ).

Mark and his crew are an actual 5 star company. I don't usually or almost ever write reviews but, this one is something I'd like to co-sign  on.

1. The price was fair ( I did my research ).
2. Mark was honest with me ( I respect that )
3. They are very punctual and flexible ( great for those who work during the day)
4. clean and secure ( no sloppy glue, sloppy soldered joints, etc.... )
5. Great attitude ( Mark is always pleasant and professional. he doesn't rush a bunch of technical words at you, he explains everything clearly.)

We will definitely use them again when need be. 5 stars......
Michelle D.
Michelle D.
02/08/2014 12:00:00 SA
What a good guy!  I had scheduled an appointment for 10 a.m. and was running 15-20 minutes late. He kept in touch with me the whole time and although I made him late for his next appts. he waited for me to arrive and took time to look over all the problems I was having at the property.
He put my mind at ease and didn't try to rip me off by suggesting some high priced work needing to be done. I appreciated his honesty and his willingness to help.
I would definitely call him back for future services.
Lyn C.
Lyn C.
11/04/2015 12:00:00 SA
Great service. Quick turnaround. Friendly staff. I would recommend this to anyone with immediate problems to be fixed.
Bert Z.
Bert Z.
04/06/2019 12:00:00 SA
After 17 years with my hot water heater and a toilet that didn't do its job, I sent a message on Yelp to Mark to replace the hot water heater and toilet.  After a couple messages to figure out what I needed Mark came over to take some measurement and give me an estimate on the job.  We agreed on the price and scheduled an appointment.  Only a few hours after he left my heater began clanking loudly so I went downstairs and turned off.  I called Mark and after sending him a few pictures agreed that my 30-40 year old boiler needed to be replaced.  it was difficult for find an appropriate boiler this late in the season, but Mark persisted and found one.  The next day Mark sent Bryan over and in short order he had replaced my water heater, toilet and heater.  Now I have a hot shower in a warm house, not to mention the incredible toilet.  It was a pleasure working with Mark and Bryan and I will definitely be calling them for my next job.  Thanks guys!!
L L.
L L.
7/26/2018
We all know how hard it is to find a contractor in the city that you can trust. I was looking to convert my fireplace to gas logs. I shopped around with a few other plumbers, and Mark's approach to his business was straight forward and helpful. I am so glad I used JB Plumbing, it was a solid choice. Mark sent Brian and Anthony to do the work, and they did a great job. They did minimal cuts into my drywall, were very clean, and personable. They made sure I understood the safety valve and shut off options and were very respectful. A few days later, I realized that my pilot light went out to my water heater. It could have been from us shutting off the gas in my home. I let Mark know, and he just left my home. He made a special trip to help me out, and just lit the pilot for me. No charge. I am certain that I will not use any other plumber and will be telling all of my friends to use JB. It is refreshing to come across someone that really cares about their customers. If honesty, great work, and kindness are important to you--call them. You will be glad that you did.
Jean B.
Jean B.
1/26/2017
We were so lucky to have Mark come out on a day with a major event obstructing city streets. He was so quick to come, fixed the problems well, and offered helpful advice that saved us money. Fast, professional, friendly!
Francis E.
Francis E.
7/22/2015
Great interaction with this company.  There was no sale made, but I feel I owe Mark and his company a great deal of thanks by even just giving me advice on how to temporarily fix my problem until the landlord stepped up.  I would not hesitate to call this dude in the future.
C. F.
C. F.
08/04/2015 12:00:00 SA
I highly recommend Mark and his team after recently hiring him to fix a bathroom plumbing leak in my in-laws home. I contacted him after reading the positive reviews here on yelp. He was courteous, friendly and fair but most importantly he put my elderly in-laws at ease that they would be dealing with a professional and decent person. He provided a quote and got to work on the problem within the week. Even after finding that the job would require more hours and parts than expected he kept to his original quote and kept us informed every step of the way. We will use Mark again and wholeheartedly recommend him.
Joanna J.
Joanna J.
7/18/2015
Thank you Mark!  I had an emergency and he accommodated by work schedule by coming the very next day at 6:15am (and arrived early!) to replace our faucet that continued to leak. And even better, he was done in 20 minutes!
Dana C.
Dana C.
11/08/2013 12:00:00 SA
Took care of a problem at my house, responded quickly, assessed the situation and took care of the work in a very professional manner.  A relief to have good people to take care of my house/tenants from afar.  Great Work!
Don N.
Don N.
7/27/2015
Mark responded to my call promptly and came out quickly. The leaking pipe in question was repaired efficiently once they were on-site and the price for the work was reasonable.
Andy O.
Andy O.
8/14/2015
These guys are great! I had a hot water heater that was leaking. Called JB and Mark answered. He asked a few questions and had me email a couple pics of the heater. He pointed out correctly that my leak could get much worse and offered to make time for me the following day. His guys were here as promised this morning. Sure enough when they pulled the old heater away from the wall we could see that the seam had buckled and split from years of unseen rust. I think I was very lucky it did not burst one day while I was at work. Also, the brand of heater they installed was BradfordWhite which has a good reputation for quality. To summarize, professional, quick and efficient. What more can you ask? Oh yeah price....he beat two other estimates I had gotten. I'm actually walking around the house now look for other plumbing jobs to have them do.
Danny N.
Danny N.
11/17/2011
Mark was very nice and helpful!  He came out to assess the plumbing in a house that my wife and I are in the process of buying.  He took his time and explained anything that was of concern and recommended certain items be fixed or replaced.  Thanks for the help ...when we are ready we will be calling you again!
Spiro F.
Spiro F.
5/19/2015
I found out about Mark and JB Plumbing through the good Yelp reviews, and he performed as well as advertised. We had a major project to do, replacing a broken lateral sewer line beneath Walnut St in Philadelphia. I called a handful of plumbers before choosing JB, and I found Mark to be the most responsive, most professional, and very competitive with his pricing. He was out there within 24 hours to give me an estimate, and within 2 days he had all of the required permits, and had the job scheduled. He and his crew showed up at 7am as promised, with all of the necessary heavy machinery, road and police crews, and got to work. It was impressive watching them, they are real pros. In one day: they jackhammered the street, dug at least 12 ft down and 25 ft across, replaced my entire sewer line, installed a new curb trap, backfilled everything, laid new asphalt and two new sidewalk blocks. Other plumbers told me it was at least a 2 day job, Mark had it done within 8 hours. He did a fantastic job, and just as importantly, he made sure everything was left clean and neat at the end of the day. I highly recommend him.
Sara L.
Sara L.
2/27/2013
So I finally got around to replacing that hot water heater (along with a few other plumbing projects) and, as I expected, had another great experience with JB Plumbing and Heating.  I now have one of those awesome/weird relationships where I am so glad that I have found Mark to call, but will constantly hope that I never need to call him.

I had Mark come over to take a look at what we wanted to have done: new water heater, new valve and water line for the fridge, new valve and water line for the humidifier, and a new valve for the water main.  He was able to set up an early morning appointment to accommodate my schedule, and he provided a seemingly fair itemized quote (but really, what do I know?) by the end of the day.

He assured us that all of the work could be done in one day, and we set up a date for later the same week.  The only small glitch was that Mark had to cancel on us the afternoon before - citing an emergency sewer line repair that he needed to do*.  He said that he could make ANY day of the following week that was convenient for us, and that's exactly what happened.  He arrived shortly after 9:00 with an assistant, and was done with everything before 2:00.  This included removing all old materials and leaving the place as clean as it was when they started.  The price for the work was spot on with the estimate.  Even though everything done was in my utility room, I really appreciated the attention to aesthetic detail as far as having things lined up properly, pipes running parallel to each other, tubing neatly attached to the wall, etc.  It's obvious these guys care about the quality of the work they do.

* I'm happy to give him the benefit of the doubt that the sewer line explanation was true.  If I ever have an emergency sewer problem, I'd like to think that Mark might reschedule someone else's routine upgrades to help me out.  I really hope I never have to test this theory.
Meghan S.
Meghan S.
6/30/2011
I called three plumbers with good Yelp reviews for estimates.  I wanted to get a gas line installed on my patio for my Grill (Mmmmm.  BBQ).  The first guy I called never showed up.  The second guy quoted an astronomical amount.  Mark's price was around half what the other guy quoted.  Then, even though his price was fair, I asked for the Yelp discount.  And got it.  Mark was professional and friendly.  He installed the gas line.  It works.  If you are looking for someone who is honest, straight forward, and will get the job done, you should call Mark.
Michelle M.
Michelle M.
9/19/2012
I just bought a house in So Phila ... everything was going great until I smelt GAS!  I knew I needed a plumber, but not being from here, I did not know who to call.  So ... of course I went onto Yelp.  I found Mark's company and read all of the reviews...then, gave him a ring.  He was responsive, direct and very kind.  He worked with me to be able to get needed repairs completed and really exhibited true professionalism and honesty.   It is always hard as a single woman to find an honest guy to do home repairs... well, ladies ...i found one.  Give him a call.  He kinda rules.
Kellie G.
Kellie G.
11/10/2012 12:00:00 SA
I had to convert my home in Philadelphia from oil to gas heat.  I got several quotes from several places and they were all about the same, but Mark threw in the removal of my old oil tank with the price.  Overall, they did a great job.  We only had some slight miscommunication regarding my thermostat, but I'll chalk that up to us never meeting in person and doing business 3,000 miles apart and him having to deal with my tenant.  If I had to do it all over again, I'd still use him.  He responds fast by phone, email, and texts.  And they finished the job within the agreed upon timeframe.  More importantly, he began the job before receiving my check, which was definitely a plus.
Jay W.
Jay W.
02/02/2014 12:00:00 SA
Mark was great.  He fixed our leaking toilet and at a reasonable price.  His crew was professional and prompt.  We had a different plumbing company come by to assess the problem and after a short, confusing review of our situation they were wanting to cut holes in out ceiling and charge outrageous fees.  On the other hand, Mark clearly showed us that our problem was with the toilet and not the ceiling and, unlike this other company, was not charging us a fee simply to come by.  

We were very satisfied with Mark's work.
Andrew S.
Andrew S.
1/27/2016
Recently had a bit of a plumbing emergency with our sink leaking.  They answered my phone call at 7am and were at my door by 8:30.  They quickly got the job done and they were very friendly.  It was a bit pricey, but considering how quickly they responded it was well worth paying.
Dell P.
Dell P.
01/09/2010 12:00:00 SA
Thumbs up for plumber Mark Weinerman. He arrived at 7:45 a.m. Saturday morning and resealed a toilet and installed a new kitchen faucet in virtually no time. Leaving no mess or trash, even took the old faucet with him. Also a very sociable guy.
Jesse P.
Jesse P.
03/10/2015 12:00:00 SA
Mark with JB was great to work with. I wasn't able to take off from work, but I was able to work everything out with him over the phone and through e-mail. I had a new sewer line put in. I thought the job would take several days, but he got it done in one and the work looks top-notch. Their price was very reasonable for the work done. Do not hesitate to call them.
Jen R.
Jen R.
01/06/2010 12:00:00 SA
I was having some major leakage in my basement from old, decrepit, cracked cast irons, as well as a clog in my sewage pipe. I called Mark, after searching for a plumber on Yelp. He came over at 7am the next morning and, even though he wasn't equipped to fix my clogged pipe, he did connect me with someone who could. As for my leaking cast iron? He did a tremendous job repiping everything and was able to help me in my bind.
Black D.
Black D.
8/18/2012
Mark and his crew was awesome. Needed major work on clog up drainage system to the street.  He came out, gave a reasonable estimate and detailed work/plans and great communication.  Job was done fast and as planned. No gimmick or scamming feeling, Mark is trustworthy and he will try to minimal charge and do the work that is needed to fix things.  Mark actually went beyond his plan for me and did extra work to make sure that his finished work is not effected by other problems, that is what I call trust and good preventive measure.  Will recommend him and his company and will call on him if I need his services.
Super D.
Super D.
02/02/2015 12:00:00 SA
Called JB Plumbing and Heating on a Saturday mid-day to schedule an appointment to come out and replace a dead hot water heater.  Mark and crew were at my door 7:30 Monday morning with a rock solid quality replacement HWH.  Mark and his crew were great - job was done within 90 mins.  Pricing is beyond fair.  Highly recommended and will use for all our future plumbing and heating needs.  In summary: Quality replacement parts, Impeccable service, Extremely reasonable pricing.
Teresa L.
Teresa L.
9/29/2011
Mark was very responsive and even called me back after 5 PM on a Friday.  He even walked me through (on the phone) what to purchase at Home Depot.  I definitely recommend Mark @ JB Plumbing.  He is responsive, on time, and gives a reasonable price quote along with his recommendations on parts.
John C.
John C.
2/14/2012
Great plumber. Kitchen sink clogged with leaking under the sink. Called him up, he came the same day and  did the work. Sink works, no leaks. Great job
Ellen C.
Ellen C.
08/04/2013 12:00:00 SA
Our house was built 4 years ago and in that entire time we have had a problem with the sewage ejector pump in the basement.  It would stay on for extended periods of time and was extremely noisy.  We had plumbers come out before and say there was nothing wrong with it, but we always knew something was wrong.  Finally we were given a recommendation to JB Plumbing and Heating by one of our neighbors, and Mark was able to come out at a convenient time for us last week and immediately was able to give us a quote and schedule a time to come out and replace the pump.  They showed up on time and were extremely efficient and clean.  We will definitely use JB Plumbing and Heating for our future needs, great experience.
Olivia P.
Olivia P.
06/11/2013 12:00:00 SA
We needed to install a new copper water valve for our refrigerator ice maker. I talked to Mark on the phone and he gave me estimated price without looking. When two guys came to install the line they said it was more work than expected but Mark told them to keep the price as he told me on the phone.
These two guys from JB Plumbing were also very nice and kind. I would call JB Plumbing if I need plumber in the future. Thanks for nice work at reasonable price.
Tracy V.
Tracy V.
12/31/2013
Mark of JB Plumbing put in a new garbage disposal at my house.  This was one not to replace but completely install.  He brought along an electrician as well as there was not any wiring to this part of the kitchen.  Both were polite and professional and did all the work in a timely manner.  They were neat and there wasn't a sign of them in the house other than the sweet sound of a newly installed garbage disposal in my house.  Thanks guys!
Mike G.
Mike G.
3/13/2013
I'm a Realtor and deal with a fair share of vendors.  Mark was by far the most responsive of any that I have ever dealt with.  Came out both times within 1 day of calling and at times that worked for me.  Not only was he responsive, but his price and service was top notch.  I'd easily recommend him to anyone of my clients.
Michael G.
Michael G.
5/31/2010
Mark diagnosed my low water pressure as a leak in the service coming into my house.  Once I gave him the go, he quickly got a team together, secured the necessary permits, and gave me a project date within the week.  The city failed to post no parking signs and close the street on the day the work was scheduled, but Mark was able to get things moving that morning and complete the project anyway, all that same day.  Pressure is great now, and everything is patched and tidy.  

Mark is a skilled plumber and project manager, and I was very pleased with the job overall.
steve c.
steve c.
11/10/2010 12:00:00 SA
I stumbled upon Mark after looking up some new BYOBs to try in the city.  After doing a quick search for plumbers on Yelp, I came across JB Plumbing and Heating.  

I called on a Wednesday evening and had a call back by early Thursday afternoon.  We talked about my problem (replacement of an old pipe in the basement and a new trap for my bathtub.)  We agreed on Saturday morning at 8am to schedule a meeting.  I work shift work, so having someone come over in about 48 hours notice is uncalled for with my hours.  

He arrived 745am that Saturday and went through everything in about 15-20 minutes.  As he was leaving, he told me that he would have an estimate to me that weekend by email.  About 4 hours later I had a detailed estimate written up for me outlining everything we talked about, including my desire to keep the integrity of the hardwood flooring around the area for the new trap.  We set up an appointment a couple days later for the upcoming Friday.   He finished up all the work in a few hours while I was at work and asked me to call him when  I got home after I inspected everything.  Once I got back and was able to check everything out, I was more than impressed.  He stood by his word that everything would be satisfactory, the house would be clean, the hardwood floors would be intact, and the trash was removed.  

On top of it all, I noticed a leak just a few days later and Mark was out here in no time to repair it.

Dealing with Mark was excellent and hassle free.
Rob H.
Rob H.
02/10/2015 12:00:00 SA
Had a garbage disposal go out (something stuck, we think).  I found JB on Yelp.  He was responsive on email and then text.  I work during the day, so had to have him come before 8am the next morning.  He arrived as scheduled and fixed the problem quickly.  He even showed me a trick to try first before calling a plumber next time.  All in all, great service.
Jon F.
Jon F.
10/12/2013 12:00:00 SA
Last Thursday I came home around 5:30 to a funny sound in my basement. I took a few steps down the stairs, and judging by the pools of water I quickly realized I was walking into one of every homeowner's worst nightmares...the water heater was done. Luckily it wasn't leaking too long, only half my basement was wet which I easily shop vac'd up. No major damage or property loss.

So I immediately decided to check Yelp to make sure I was calling a solid plumber, and decided on Mark's company. I called him around 6pm, he told me he'd be there at 7am tomorrow morning. At literally 7am the next morning, not 6:59 or 7:01, his guys knocked on my door. They quickly disconnected my old heater, and brought it outside. Mark was there with the new one a short while later and had it installed. The whole process was done by around 8:15. I found the entire experience to be professional, quick, and easy. I realize this sounds as cookie cutter as they come, but it really was that simple. I also researched pricing on my size and brand water heater (it was Bradford white, the old one was from 1995(!) It had lasted nearly twice it's lifespan), and found his price was extremely fair.

Whenever you find yourself in a bind like this, you always worry that you'll have to pay a premium for the convenience of quick service, because hey, life has got you by the cajones what else can you do? I was lucky I found Mark and avoided that completely. Jobs like water heater replacement aren't the money makers for plumbers, so the fact that he was able to shift things around other jobs so quickly tells me he's the real deal when it comes to making sure he takes care of his customers. Highly recommend you give him a call for whatever you need!
Jeremy W.
Jeremy W.
07/06/2011 12:00:00 SA
Fantastic experience with Mark for my rental unit in Old City. Had my tenants contact him for a problem with the kitchen sink and he came over very early the next morning (before my tenants left for work) to take a look and repair.  His service call fee is extremely reasonable for the city and he will be the first person I call for any future plumbing or heating issues.... Definitely a 5-star vendor/contractor.
Caroline C.
Caroline C.
10/13/2010
Mark sounded too good to be true in all these reviews so I was a bit skeptical when I called him, but he really is that excellent! He came to our condo at 7 am the day after we called him to look at our broken toilet and give us a free estimate, then worked with our building to shut the water off a few days later so he could come and fix it. He was always on time or early, was willing to work with our building's weird rules about when you can do work, cleaned up after himself and removed all waste from our unit, and charged us exactly what he said he would. We will definitely keep using him for all our plumbing needs!
K F.
K F.
08/06/2015 12:00:00 SA
I called for a quote which was one thing until I said our units are condos in a condo building, then he doubled the rate. So... no. I can't speak to their actual services because there's no way I'm paying for it.
Troy N.
Troy N.
06/02/2010 12:00:00 SA
Mark had recently did a pretty big job for my condo association when we were in a bind. We had a leak in a pipe under the road. After finding him on yelp we checked him out and everything came back with flying colors.  We were looking at other plumbers but mark gave us such a good deal and was such a good guy we went with him. And boy was I glad we did. He did excellent work and cleaned up afterwards to the point we didn't even notice he wad there. We highly recommend jb plumbing to anyone.
Steve T.
Steve T.
7/21/2010
I called at 6:30 am, Mark was out to my place by 1pm, water was back on by 1:30pm and it was 100 + degrees outside. I really cant complain with that kind of service. I definitely would recommend him to anyone. Thanks again.
Jay H.
Jay H.
05/09/2011 12:00:00 SA
Mark did a really good job at my house that I've been wanting to have done.  I needed several valves replaced including the entrance to the house.  He gave me a price that was a little lower than other quotes so that was nice.  Plumbers are really expensive anyway so a little help was welcome.  He communicated with me online which made scheduling easy.  He was able to do the job quickly around my schedule.  Overall, Mark made the experience easy and convenient.
Rala S.
Rala S.
8/31/2011
With the hurricane we just had, it was hard to get a contractor over for a non-emergency related issue.  It was also hard not to be given a 4 hr window or get a call 2 hrs into my wait  to hear we are not going to be able to come out or you could wait 3 more hours.  Mark was able to fit me in his schedule asap to fix a shower leak that turned into a full replacement of the faucet handles and the diverter, etc rather than just a little tweak.  Mark was affordable and kind (rare to find these days) and got the job done.  And.. he was on time for the job.  Thanks Mark!  I hope we can do business again.
William S.
William S.
9/13/2011
Fixed toilet with broken seal quickly and professionally. Mark is punctual and flexible. He was able to come in to give me an estimate at 7am, before I left for work, and scheduled the repair when it was convenient for me.

Would hire again in future.
Sarah S.
Sarah S.
12/19/2014
I called Mark to look at my garbage disposal when I had an unscheduled day at home to deal with some damage caused to my walls by construction next door. He said he was in the neighborhood and could come by in about 30 minutes. Not only did he do exactly that, which was the first pleasant surprise, and do the job of replacing the disposal with no hassle in about an hour total, but he also went way above and beyond the call of plumbing and helped me immensely with unsolicited advice about how to deal with the hole in my wall, including sharing insider L&I tips. Very grateful for the stress-free, professional, and personable service.
Gissy P.
Gissy P.
4/30/2014
Aside for the great reviews I found here about Mark, 2 other people I know recommend me to call him. Unfortunately when I called him, he stated he don't service Northeast Area in Philadelphia :,(  I'm so disappointed. however Good Luck always Mark!! ;)
Attica Q.
Attica Q.
11/20/2014
I had a leaking water heater.  Mark picked up my call after hour and stop by the very next morning to asses the situation.  Once the problem and solution were identified, his crew was able to come in on the same day and replaced the heater in a couple of hours.  Nice work guys and thank you for the quick response time.
Neil S.
Neil S.
2/24/2010
Mark replaced a hot water unit in my Olde City apartment. He is extremely responsive and an early riser...met me at my apartment at 6am after I called him the night before. He went to pick up the heater, moved some jobs around and installed my new heater within hours, removed the old one, and now we can shower again!

He did not extend the 10% Yelp discount he advertised because it was an emergency, but he did offer a discount on the original quoted price.

I did like that he did guarantee his work, even coming back a few days later to adjust the temperature of the unit free of charge.

Overall, happy with the work and I'd recommend.
Ching M.
Ching M.
5/20/2017
fast, friendly, courteous and efficient!!  will definitely use JB again with my plumbing issues!
Chris M.
Chris M.
10/14/2011
We found Mark on Yelp and he repaired a number of toilets and urinals at our business.  He gave us a reasonable estimate and was able to start (and finish) work the next day.  Mark and his workers did a great job, finished everything quickly and without interruption to our business and cleaned up everything afterwards.
We'd definitely use them again in the future.
bill h.
bill h.
10/20/2010
(review in a nutshell: he came out for estimate, then I never heard from him again despite several phone calls and messages left)

I was really excited when I saw all these great reviews, I thought finally I've found a great plumber!

Things got off to a good start, I called for Mark to come out for an initial estimate for installing 2 toilets and some other work. He came out right on time at 6:45 am and was courteous and professional. He took down my email address and said he'd email me an estimate that afternoon.

I called and left a message the next morning when I still hadn't received the estimate. Another full day with no email and no callback, I called and left another message for him.

After another full day went by, I assumed he had fallen off the face of the earth, and called another plumbing company. They came out that evening, gave me an estimate on the spot, and completed most of the work right then.

Such a shame, I was looking forward to doing business with Mark, but I guess not...
Cheryl M.
Cheryl M.
5/16/2012
Purchased a brand new front loading washer from Best Buy; however, it couldn't be installed because of the valves from the old top loader being fused shut.  Read all the great reviews on Yelp and decided to give Mark a call. Promptly called me not long after I sent the inquiry through his website; made an appointment to meet me before work a couple of days later.  Fast forward to this morning - he promptly rang my bell at 6:30 AM and had the job completed quickly - I was on my way to work at 7:20!  I appreciate his promptness and his work is excellent.  Can't wait to go home and wash some clothes!!!

Highly highly highly recommend - got an estimate for other work that I will be calling him for soon.
Rosie M.
Rosie M.
10/30/2014
I am giving JB Plumbing a five star review because I was impressed !and thankful! by how fast they responded at 10pm to an emergency situation we were having with a faulty shut off valve in our bathroom.  I found them here on yelp, used their yelp profile to contact them, and receive a message almost immediately to call first thing in the morning. I called first thing, and was contacted immediately by the owner, Mark.  He said he'd be over before 12:00pm, and showed up by 9:30am.  We were good to go within 30 minutes.  When we needed to talk about price and my budget, I felt very comfortable having this discussion and we were able to come to an agreement in the moment, as well as discuss what Mark could do at a later time if we needed a bigger job completed.  He even offered to put the cost of the emergency repair towards the cost of the bigger job. Thank you, Mark!  We'll definitely call JB Plumbing again the next time we need a plumber.
Daniel S.
Daniel S.
3/19/2013
Great communicator and super fast! Excellent work too.

Efficient, pleasant, on time, and good at what they do. Can't go wrong with Mark and his team!
Deb D.
Deb D.
2/19/2016
I renovated my kitchen, Mark responded same day and listened to my issues.  He and his team came out the next day, installed  a faucet, garbage disposal and replaced a diverter in my shower.  The guys are great, quick and reasonably priced. I was pleased and wouldn't call anyone else if I need a plumber again.
Stephanie P.
Stephanie P.
02/08/2014 12:00:00 SA
I would definitely recommend Mark and his crew. After getting an estimate of $5,800 from our contractor that was originally working on our house we called Mark. Mark was able to come out right away to give an estimate and only charge us less then half of what our old contractor wanted. He even fixed the bathtub drain for free. Mark even came out after an ice storm to fix the plumbing and finished it that day as well. He even let us pay with a check the day after since we forgot our checkbook in DE. I know if we come across any other problems Mark is the first to be called from now on.
Gokhan Y.
Gokhan Y.
1/24/2014
When my pipes burst last week at the rental property I own, I called 7-8 plumbers. Mark was the only one responded extremely quick and he showed up when he said he was going to. He gave me an estimate, and upon my acceptance immediately went on working. He remedied my problem and repaired the burst pipe with no problem. I am very pleased with the work he has done, and his friendly and forthright manner. He is my to go plumber guy from now on. Thanks Mark.
Ryan O.
Ryan O.
8/25/2014
Mark is very responsive and timely.  His work was superb and done on my tight timeline. This was a big job of seemingly high complexity. I was relieved to have us back in order so quickly.
THOMAS T.
THOMAS T.
12/31/2013
This review is in response to a recommendation that JB gave to me.  They recommended Fahrenheit Heating and Cooling for my furnace repair.  Just so you know you have the right company their number is 215-881-9900.  This company is a complete rip off.  They came and cleaned my furnace and replaced parts worth ($200).  The whole job took 2 hours and they charged me $1200.  Have never used JB but if they care about their reputation, they should definitely not recommend Fahrenheit to anyone else in the future.
Joyce B.
Joyce B.
6/17/2014
Honest, honest, honest. Mark was easy to get ahold of, arrived at the appointed time, and promptly told us that our six year old garbage disposal was not broken (as another plumber had presumed without even examining it), but simply needed a small part replaced. This saved us hundreds of dollars. Thank you Mark. You are now our new plumber!
Amy S.
Amy S.
05/02/2013 12:00:00 SA
Mark was EARLY to my appointment and text me to let me know.  Impressive to have someone be respectful of my time!  

He took at look at my valve leak, fixed the issue with the turn of a wrench, and refused to charge me since it was just loose.  

I will call Mark from here on out for all my plumbing and maintenance work.  He gained a customer for life.
Maria P.
Maria P.
03/09/2010 12:00:00 SA
Great job!
Reasonable rate and he came out within a few minutes of my call.  
I will use him again.
Todd S.
Todd S.
12/17/2010
Freezing day; heater acting up and dripping; PGW guy explains that the insurance won't cover it, need a plumber.... Called a couple of plumbers recommended by friends who are contractors, all of whom were booked until after the weekend.  Called Mark who literally showed up in minutes, first doubted whether any work was necessary, then saw what was wrong. He offred a quote that seemed very reasonable to me to drain the 3-story radiator system, replace the circulation fan... and then started immediately. Incredibly efficient.
Tara V.
Tara V.
01/11/2011 12:00:00 SA
After seeing the reviews here I decided to call Mark at JB Plumbing and Heating about my toilet, which would not flush- at all, in addition to overflowing onto the floor three times in the past week. I called at 3pm Monday and he said he could be here the next morning but understood if I wanted to call around, as it is the only bathroom in my house. I said okay, let me call you back and went to look around for other plumbers. After an hour of looking through reviews of any plumbers I could find I was feeling more and more desperate for a reliably reviewed one, so I called Mark back. He took down my information, verified my street's location (a small side street that only exists for a few blocks) and the arrival time. He said he had a job scheduled for 7:30 in the morning and asked what my schedule was like and what time I needed to leave for work in the morning and offered to come over beforehand at 6:45am. I said that I'd be home all day and he said he could come at 6:45 or 8:30 and left it to my preference- we agreed on 8:30.  At 8:30 the next morning he was at my front door handing me his card and a call magnet (to 'verify his identity' and all). He looked at everything that needed done (a working toilet was the priority, he also looked at the sink and shower which need repairs of significantly lesser urgency) and after seeing the toilet and asking about any other draining issues, said I needed a whole new toilet. This is exactly what I expected to hear- it was very old, had clearly been replaced in bits and pieces (which he also noted) and was way overdue to be replaced- I'd even been told last April by another contractor, who had previously proven trustworthy, that it was really on its last legs. Actually, I was downright thankful to hear that he'd replace it (rather than trying to sell doing some patchy stuff that maybe would buy a couple more months and end up being more expensive, as some lesser apt contractors might be prone to do). He took down my landlord's number and said he'd call her and get back to me.

Five minutes later I got a call saying he was out front. He'd spoken to my landlord already, got an okay to do work on the toilet (and the other work next month, by my landlord's preference) and asked about my schedule. He said he wasn't sure he could get it in later today after another job, but would pick up a new toilet for me this afternoon and could be here in the morning, impending snow storm allowing, and would call me later.

Two hours later I got a call saying he was on his way to pick up the new toilet and could be here in half an hour if it was okay with my schedule. I cleared everything I could out of the bathroom (because it is very small) and he was here in exactly half an hour. He and his assistant, Steve, unloaded everything (still in original packaging), parked and were working within ten minutes. He estimated thirty minutes for the work. Steve put drop cloths over all the carpeting outside the bathroom and under their toolbox, took all the pieces from the old toilet outside in boxes as soon as they were coming out, kept everything neat and orderly and had all the new pieces assembled and ready to go. They checked in with each other that each item was ready and all tightening and whatnot was done and seemed to be a good and conscientious team. Due to poor craftsmanship (i.e. totally wrong) by a prior contractor, a tile piece, which was stuck with the old toilet, came up and needed to be patched, which they took the time to do very nicely. The job took maybe forty minutes rather than the estimated thirty, but in forty minutes they took out the old toilet, boxed and disposed of (took with them to dispose of) all the old pieces and all rubbish, bits, etc. created, replaced the entire toilet (and seals), patched in the floor around it (an unexpected ten minutes), cleaned the bathroom and their prep area and were completely finished.

I would definitely recommend Mark (and Steve) to anyone. They were professional, very courteous, prompt, remarkably efficient and kindly entertained all my questions about whats and whys.  In 22 hours I went from initial contact to having a completely new toilet and clean bathroom. Mark really seems like the kind of contractor that does the work that needs to be done and does it right because his reputation is attached to it. This is a number I will definitely keep in my phone for future use and will call again for my sink and shower repairs later.

-On another note, I happened to be off and home for the day already, but I would feel comfortable with these two coming in and doing work if I couldn't be here.
Lee B.
Lee B.
1/24/2013
We first contacted Mark in May 2012 after reading the reviews on Yelp, to install a new hose bibb at the back of our house.  Clean, quick, professional installation, and to date we've had no problems.

At the time (back in May) we had a persistent wet spot on our basement wall from a slow leak in the water service line.  I showed Mark an estimate I'd gotten from another local plumber (which was already pretty low) and said he could beat it.  Since it wasn't a great emergency, I said I'd call back after I'd saved up a little bit of cash.

Cut to a couple weeks ago:  The slow leak suddenly turned into a trickle down the wall, so I knew it was time to call Mark.  Mark came out in a hurry to take a look, made the necessary calls to PWD and got to work first thing the next morning.  Our new water service was in before noon.

Mark even kept his original quote (now 7 months old) which I really appreciated.  However he was quick to warn me about the potential for a HUGE extra if the water line was in bad shape past the curb stop, even though it was unlikely.  (I can easily see another plumber slyly keeping that to himself before getting to work...)

Mark clearly cares about his customer, and is not just there to do the job and get out.  Both he and the guys on his crew have been really helpful in the face of my many questions (and they've also pointed out a few minor unrelated issues that I never noticed & took the time to show me how to address them myself.  Always appreciated!)

Keep up the great work, Mark!
Mindy R.
Mindy R.
03/05/2014 12:00:00 SA
Marks is awesome. Good honest guy. We've needed him on more than 1 occasion. He'll swing by for a free estimate, then speak directly with our landlord, so we don't feel like the middle man.
Adam C.
Adam C.
06/07/2013 12:00:00 SA
So refreshing to find an honest and reliable plumber that I know I can count on going forward. My story: I had a leaky pipe and called Mark on a Tuesday evening, he told me he would be there at 6:30 the next morning, at 6:20am his van pulled up. I saw him sitting in the van, waiting till the exact time so I went out and let him know I was awake.
Mark was very friendly and gave me a very fair, honest estimate for the repair that was needed, in the repair my faucet was inadvertently damaged, they told me what happened and Mark got me a brand new faucet for free! Talk about an honest good guy, that is it. Best thing is next morning he was at the door at 7am just as he told me and took care of the new faucet. As far as contractors go, this is the best experience i have ever had.  I know who I am calling next time something goes wrong! (And it will in a 115 year old house)
Ish Q.
Ish Q.
11/22/2010
I would recommend JB Plumbing without hesitation! On a recent Sunday evening I was in what seemed to be a hopeless situation. When a broken water main started to flood our basement and the main street shut off wasn't functioning, I started a desperate search for a plumber.
Mark not only answered my frantic call (one of the few that did on a weekend) but offered his help.

Through the entire process he was accessible, willing to accommodate our work schedules (including coming to our home at 7:00am), on time, friendly, professional and knowledgeable.

He not only took the time to explain what options were available, but worked quickly to resolve the problem without adding on any unnecessary costs. We received a detailed and fair quote as well as excellent quality work. Without question we've found our new plumber!
Mark A.
Mark A.
1/19/2011
I had an old gas fired water heater that needed replacing.  I had previously been quoted $1,150 by another HVAC company.  I called Mark and he quoted me $850.  I called him based on his outstanding yelp reviews.  Did Mark live up to his yelp reviews?  Yes.

Things I appreciate:

- Mark quickly returns calls.  Also, if he says he will call you in 3 days, he WILL call you in 3 days.  (Unlike other contractors who forget to call you at all!)

- Mark said he would be at my house at 8am.  I looked out my window at 7:40am and he was there.  The new water heater was installed by 8:40!  

- Mark charged exactly what he quoted.

- Mark took my old water heater away.  Other plumbers don't want to do this and whine about the hassle.

- He is a genuinely nice guy.  I have dealt with other contractors who have an attitude. (Even in this economy! It's like they're doing you a favor.)

I wish Mark did more than plumbing - I'd call him for any job at my house!
Luis G.
Luis G.
1/31/2011
Mark Weinerman is a fine professional, a master plumber and an amazing person.

We had been having problems with our toilets and our kitchen sink, but kept postponing the repairs because we had had a couple of experiences with unnamable shysters and we didn't know anyone who we could trust with the job. When we couldn't procrastinate anymore, we resorted to Yelp and picked Mark because of his ratings. We really hit the jackpot!

Mark responded to our call immediately. Even though it was a Friday, he promised to come the very next day. And so he did: Saturday at 7:20 in the morning, here he was already, checking everything out and explaining to us, in very clear terms, what the problems were and how they could be fixed. That same day, he emailed us a very fair and reasonable estimate, and ordered the parts we needed. A couple of days later he came, right on time again. He fixed one toilet's guts, installed a brand new one in another bathroom and replaced the faucets in our kitchen sink. He was so clean my wife wouldn't have known he had been there, were it not for the new, great looking stuff he installed.

Mark not only has impeccable manners: he is a genuinely nice and respectful person who makes you feel totally at ease in his company. He goes well beyond what should be expected of him. When we were unsure of the type of faucets we would prefer, instead of having us look them up in the internet, he brought several back with him so we could choose! He even came back to tighten the bolts in our new toilet -again on a Saturday morning, with Philly still covered in ice and snow. I don't really know anybody who would do that.

We are really happy we met Mark through Yelp. You will be too.
Kenneth M.
Kenneth M.
02/07/2011 12:00:00 SA
I live in a big old house with lots of upkeep issues, and when we have one leak, it's almost always the worst case scenario. Mark was able to come by to look at our leak on one of the many snow-days this winter, figure out what was wrong, and was able to replace a part of our stack quickly and efficiently. He cleaned up all the trash inside the house, as promised, and was patient while dealing with myself and two other roommates as we argued about how much of the stack we wanted to replace.

Mark does not do any drain-cleaning or contract work, which means we wound up paying extra when he had to call in the drain-cleaner to diagnose our plumbing issue. At the end of the project, my roommates called a contractor to fix drywall that was removed to access the stack and a few separate issues. The contractor claimed he would have done the same plumbing, plus the wall, floor, and tile work for the same price we paid Mark. I felt Mark did a good job for a decent price, but I don't have a lot of experience with plumbers and my roommates thought we could have gotten everything done for cheaper. Had we done more of this work ourselves, price probably would not have been as much of an issue.

In total, Mark did a good job, was very responsive whenever I called him, and was generally pleasant to work with. He carefully explained anything I did not understand and was quick to answer any questions by phone or email.
nicole a.
nicole a.
07/11/2011 12:00:00 SA
The water god is what my husband and I like to call him. Unfortunately the turn key condo we purchased clearly had some water problems. Mark has fixed a leaking pipe from the toilet units above our condo which flushed through our finished basement. He has replaced a 30 year old toilet and a water heater. Mark has also dug up concrete on the side walk and the street to then replaced pipes in front of our condo. He has also installed a hose in our back yard.

Mark and his workers are professional, friendly, and he is super clean plus he is always a few minutes early for each appointment. He has also showed us a few good tips around our condo.

When we have the time we are aiming to hire Mark to add a bathroom in our basement.
Kathryn V.
Kathryn V.
09/02/2011 12:00:00 SA
Having found Mark when we first bought our fixer-upper, we brought him in as soon as we were ready to take on our kitchen. The more work we have him do, the more thankful we are to have his number!

He worked on our timetable and came out to the house a couple times over the course of the project. From disconnecting and capping our gas line, to running water pipes to new locations and adding a dishwasher hook-up, Mark really took care of us!

We even tried to be too efficient and have him come right after our granite was installed. Unfortunately, the granite guys came late and took longer than expected. Mark couldn't have been nicer about the whole thing and even managed to squeeze us in his schedule the very same week.

As anyone who remodels a kitchen knows, you don't know how much you'll miss your kitchen sink until it's gone! I boiled water for the first time in over two months last night -  making pasta has never been so satisfying! It is safe to say that we're thrilled with the plumbing in our brand new kitchen. Thanks, Mark!
Rob C.
Rob C.
11/10/2011 12:00:00 SA
Had a problem with the main drain stack in my basement.  Mark came out the next day and quoted the repairs.  Better price than the rest of the guys plus he was going to patch the concrete floor where needed whereas the others said I would need to find a separate contractor for that. Came the next week to do the job and finished on-time and left it cleaner than he found it.
Lori Y.
Lori Y.
12/27/2011
Mark and team were beyond wonderful.  I called him on December 23 at 4pm EST and he agreed to come on Christmas Eve - no questions asked.  He showed up at December 24 and then came back on December 27 to fix my issue.

He was extremely polite, professional, and easy to work with.

I would highly, highly recommend his team.  I hope I do not have plumbing problems soon but if I do, I will call Mark asap.
Matthew D.
Matthew D.
08/04/2012 12:00:00 SA
If I could give 10 stars I would!  After dealing with a handful of problems with our recently purchased rehabbed house, our sewer line backed up and we started getting water in our basement.  We found JB Plumbing on YELP and saw their great reviews.  Following our phone call, Mark (owner) came over the very next MORNING to give us a free estimate on the work that needed to be done.  He was extremely polite, knowledgeable and an all around great guy who recommended we have the whole line replaced instead of just the band-aid approach that other plumbers had recommended.  He honored his original quote despite the job becoming larger and more costly than originally anticipated.  The work was completed efficiently and more importantly it was done right and to code.

A month later, everything is still working perfectly and we trust JB Plumbing so much, we're asking Mark for recommendations of other service providers.  Even more than his talented work, it is so refreshing that we finally found a genuine, honest and ethical person to work with.  If only they did everything, there would be a lot of happy people out there.
Katie B.
Katie B.
10/30/2012
Mark is as nice of a guy as you'll find! After calling what seemed like endless plumbers without success, I finally came upon this ad on yelp and what people have said is so true! He came within 24 hours of my call and fixed our garbage disposal (which had been broken for months at this point). He even noticed something was not attached correctly with the dish washer, and fixed that for no extra charge. And when the piping he used broke unexpectedly a few weeks later, he came back and fixed it free of charge. He even had to run down to Home Depot to buy the piece we needed to fix it.

All in all, he's a very nice man, easy to work with, does a quick job and charges a reasonable price for his work. I will definitely be using him if I ever have plumbing needs in the future, and I recommend him over anyone else I've tried calling in the Philadelphia area.
Omar H.
Omar H.
02/11/2013 12:00:00 SA
I had to take a moment to thank Mark for his uncommon level of customer service in this day and age.

Right before Christmas I encountered a minor flooding in the basement of my new home. I searched Yelp for plumbers and was awestruck at the number of glowing reviews for Mark and his business. I made the call Saturday evening and Mark agreed to come over from Jersey to East Falls 1st thing Sunday morning.

He diagnosed our issue and though his company didn't perform the work we needed, he recommended other capable drain cleaners in the area ALL FOR NO CHARGE!

As I said, I was surprised until I met Mark and saw for myself how he conducts his business.  Not only was I thankful, I am immensely impressed.

If you have any plumbing issues and you need and honest opinion, look no further.

All the best.
Zoe H.
Zoe H.
3/15/2013
Mark is great!  He came out to assess the problem within the day.  He provided a written estimate.  The actual project required a little more work than he initially anticipated, but he kept with the original estimate, and did not charge me more!  He was responsive via phone and email, and completed the job in a very timely manner!
If you need work done, call him! You won't be disappointed.
Christopher S.
Christopher S.
3/24/2011
I had just purchased a home and 2 months later my kitchen sink drain broke its seal, the locking washer fell off and I had water gushing right through the drain to the floor.  I called Mark late in the afternoon and at 6:45AM he was there, spotted the problem and was back with parts and a helper to get my sink repaired.

His quote was very reasonable and I'm back in business with no evidence that anything ever happened.   Mark is now my go-to guy for any plumbing crisis.
Elisabeth M.
Elisabeth M.
10/24/2013
Called Mark this morning for a problem we were having, he showed up within 40 minutes and did a great job.  Problem is fixed and his prices were extremely reasonable.  I would highly recommend them!
Robert K.
Robert K.
1/23/2014
I had a broken water heater on one of the coldest days of the year, when demand for services was high and getting around was difficult because of snowy conditions. They came about an hour after I called, and my water heater was replaced three hours after that. The group was punctual, professional, and proficient. Recommended highly.
Shane M.
Shane M.
11/08/2009 12:00:00 SA
A couple of weeks ago, my basement flooded. At first we thought the culprit was the hot water heater (which, technically, it was). Then we realized there was a bigger problem--the water supply pipe running into the house was leaking, and the front of the house would have to be excavated to replace it. After dealing with two different plumbers who jerked me around, didn't return calls, and gave me outrageously high estimates, I turned to Yelp and found Mark. Thank god I did. He came out the next morning, gave me a very reasonable estimate, then pulled emergency permits and got to work that very day. My water had been shut off for over a week at that point (thanks, Philly Water Department) and he had it back on in a matter of hours. Then he came back two days later--on a weekend, no less--and put in a new hot water heater for me. Not only that, he brought my house up to code (yay!). Mark and his crew are friendly, knowledgeable and efficient, and I highly recommend them to anyone who needs plumbing work done. If I could give them a sixth star, I totally would.
shazza f.
shazza f.
3/15/2012
Marc emailed me to say he did not think my review was fair. Everything I wrote in my review is as it happened. But, just to be clear, Marc did not do any work at my place, so I can't comment about the quality of his work. My only points were that 1) he seemed way overpriced, 2) he seemed to disappear when I quoted what I thought was a fair price (based on lots of conversations with other people), 3) the number of good reviews on here may be a function of him asking for them, possibly in exchange for a price drop. He may be a damn good plumber, I don't know, but I suspect there are plenty of good plumbers in Philly without as many reviews. Take from this what you will.
Kiera P.
Kiera P.
2/17/2014
Mark and his crew were great. We were expecting the worst when a leak revealed itself in our kitchen ceiling under our bathtub. He gave us all of the possible options for repair and explained them thoroughly, and did not put us under pressure and make us decide on the spot. He was very responsive through phone, texts, and emails, and stuck to the original price that he gave us. I would absolutely call him again!
Elijah A.
Elijah A.
12/05/2013 12:00:00 SA
Yesterday after smelling gas in our new home, my girlfriend and I called PGW who came over and shut off our heater until we could have someone come and replace a faulty valve. Not knowing where to go we turned to yelp and luckily found JB Plumbing and Heating. I'm super happy we read the reviews because Mark and company  were awesome. After a quick call to his cell number, Mark had the problem identified and set up an appointment for us today - the very next morning after our gas was shut off. Mark and crew showed up on time, gave me a call so I could let them in, and had the problem successfully fixed in thirty minutes. No bull, no hassle. I'm super happy we've got our heat back on to face the weekend. I'd recommend JB Plumbing and Heating for anyone in a similar situation.
Mary S.
Mary S.
04/01/2013 12:00:00 SA
Needed to replace 2 toilets in my QV home.  Mark came out to assess what would work best in my quirky little bathrooms.  He recommended Toto brand.  Never heard of them but went with Mark's suggestion. Bottom line:  New toilets installed; old ones taken away; no muss, no fuss.  Love my Totos!  It is so reassuring to have Mark as my go to for plumbing needs.  Thank you Mark!!
Andrew F.
Andrew F.
10/26/2010
Mark initially seemed to be a good match- he arrived at our house to give an estimate less than an hour after we called, had a full estimate ready by the next morning, and told us he was more than willing to work with our complex payment arrangement (through our mortgage company).  However, once Mark began the work, our deal quickly fell apart.  He left some parts of the job unfinished for more than a week- which was okay because we were renovating and not currently living in the house- but did not inform us about the unfinished work, preferring to come and go as he pleased.  Once the work was actually finished, we asked for the completed permits and inspection.  Instead, Mark gave us the run-around, insisting that he hadn't needed a permit for various work that definitely needed a permit, refusing to get an inspector to come certify the work, and then calling an inspector prematurely and taking another day to satisfy the inspector's requests for incomplete work.  He also began to call and email multiple times a day insisting that we play him when it was clear that he still hadn't fulfilled his end of the contract viz. permits, inspection, and other paperwork.  Finally, when we told him that we would send him payment by certified mail because we did not want him returning to our house (because we feared for our safety due to the increasingly unhinged calls and emails), he refused to pick the check up from the post office.

I'm sure Mark does good work, and all of the plumbing and heating work he did has functioned well since he finished, but the professional side leaves a lot to be desired.

Edited 11/6/10: spoke too soon.  Somehow, he managed to incorrectly wire a thermostat that only has 2 wires.  On top of that, while I was fixing the problem, I realized he finished the electrical connections with electrical tape instead of wire nuts.  Anybody who's spent 10 minutes in the electrical aisle of Lowe's could tell you that's wrong.
Caitlin S.
Caitlin S.
4/20/2010
after reading all the great reviews on yelp, i decided i'd give mark a try. his phone went straight to voicemail, but he returned my call within a few hours. since my landlord won't pay for professional service, i explained my situation (sewage backup in the basement) and asked for advice. advice is free, he said, without sarcasm or condescension. he gave me a quick, easy solution and told me to call if i had any further questions. if this experience is any indication of what his service is like, i would never hesitate to call him for help (if my landlord would pay for it, of course!).
Pradeep G.
Pradeep G.
11/11/2009 12:00:00 SA
Excellent service - couldn't have asked for a more professional plumber.  We had a backed up drain that wouldn't clear and the piece that held the stopper in place had fallen into the trap pipe.   Our plumber was timely, courteous, and friendly.  He listened to me explain the problem, then quickly got to work.  After disconnecting the trap pipe and clearing it out, he didn't find the piece that held the stopper in place, saying it likely got washed away.  Because he couldn't fix it, he didn't charge us anything, refastened the pipe, tested it for leaks, and once finished, told me that since the drain works, I could just leave it as is and buy a simple rubber stopper to plug up the sink when needed.  Otherwise, if I wanted he could re-do the entire stopper assembly, it would cost about $125, and he would order all the parts.  So, like I said - very professional, efficient, and friendly.  Will definitely be calling them again if we have plumbing issues.
John H.
John H.
06/04/2011 12:00:00 SA
I had a new dryer installed and figure out why it wasn't working. Mark came out and made sure there was gas running to it and didn't charge me anything. He also pointed out some issues I should get fixed in my basement. Will call again when I need any plumbing work done.
Tom A.
Tom A.
10/25/2011
I called Mark to ask him to replace a shower valve.  He asked me a series of questions, and actually guided me on how to fix it without him needing to come out.  I certainly couldn't ask for a better experience.  He'll be my first call if I need a plumber in the future.
Andrew S.
Andrew S.
03/10/2012 12:00:00 SA
Hands down the best plumber I have ever had.   Having owned a rehabbed duplex for the past six years I have needed a plumber for various projects (toilets running, toilet tank replacement, shower head replacement etc.).   Each time their work was ok but the check I wrote at the end was absurd (upwards of five hundred dollars for very minor work).   In comes my first ever plumbing emergency so to speak of and my downstairs unit has a hot water tank that begins leaking water profusely.    I decide to try a new plumber and e-mail Mark at 11pm.   I tell him there is no need to come out that night (he offered) and he shows up first thing the next morning.  I was sure that I needed a new hot water heater.  He says no and that he can replace the part right then for $100.   One month later and it is working great.  Most other places I am quite assured would have replaced the hot water tank at a significant cost.  I finally feel like I have a plumber I can trust, that does quality work, and who is honest about pricing.  In fact in the next month I plan to have Mark over for some routine work that I have been putting off (the kitchen sink that always runs even when I shut it off, the toilet that won't stop running and wobbles a little, and a few more items) and I actually look forward to getting it done knowing he is an honest person who does great work.
Raquel P.
Raquel P.
10/20/2011
I can't say enough good things about Mark (the owner) and his team. My husband and I had a huge crack on our main drain line (serving our only bathroom in the house) and were scrambling to get someone out to look at it as soon as possible - this was on a  Sunday. We called a few plumbers and the first one gave us an exorbitant price quote to replace just the 5 feet of damaged piping and couldn't guarantee that they could come out the next day (at this point, I'm panicking). We then turned to Yelp and found JB Plumbing on top of the list and called them right away. Mark was very attentive over the phone and was able to give us a ball park of how much he thought our repair would cost and I am glad to say that he came in $1,000 cheaper than the other estimate, to replace almost 20 feet of piping!!! Needless to say we scheduled with him to come look at our piping early morning on Monday (he was 10 mins early, fantastic!!) and in another hour was back to start working on the repair himself plus two other helpers. I can't recommend JB Plumbing enough! Mark was extremely polite, came in on time, fixed the problem himself, was done in 2hours, left our place looking just like the way it was when he came in (aka clean!) and saved us $1,000!

Will absolutely use his services again! :)
Tara 0.
Tara 0.
05/02/2013 12:00:00 SA
I called Mark and within 15 minutes he called me back.  The next day he came to my house and within minutes my problem was fixed.  Not only was his price reasonable but he was prompt.  I would recommend him to anyone with a plumbing problem.  Mark was great.
Alyssa M.
Alyssa M.
08/09/2011 12:00:00 SA
JB Plumbing is fast.  He came a few hours after I called him cause he was in the neighborhood already.  Friendly, and fixed my very, very clogged shower drain in about 5 minutes. The drain has not clogged since he fixed the issue (which was a rock of lime and calcium build up that was blocking the drain).  The service was a bit expensive for such a short, and seemingly simple procedure, but I guess that is to be expected.  I would use him again if needed.
Christopher C.
Christopher C.
08/07/2014 12:00:00 SA
I live in New York City; I called JB Plumbing around 4 pm Tuesday and spoke to Mark, telling him my mom's bathroom in North Philly needed a new toilet; he said he'd get back to me the following day to set up a time for him to go over and take a look at the situation. I called him Wednesday morning to see what time he'd go over, and he said he could be there within the hour (which he did). We talked again while he was there and he said he had the kind of toilet we needed in his truck, so he could go right ahead and do the installation immediately; he also gave me the entire price upfront. They had the old toilet removed and the new one in place in about half an hour, and he took my credit card info over the phone. He also took a look at my mom's hot water heater for nothing. If my mother needs plumbing work again, we'll be dealing with JB Plumbing from now on.
Chon D.
Chon D.
05/01/2012 12:00:00 SA
My experience with JB Plumbing and Heating was top notch. Mark was EXTREMELY flexible with working around our schedules. I found Mark and his staff to be punctual, knowledgeable, dependable, reasonable, professional plumbers. I would recommend their services to anyone and will definitely call him for future plumbing needs.
Ethan G.
Ethan G.
03/05/2011 12:00:00 SA
I can confirm what other Yelpers have already indicated: Mark is fast, accommodating, friendly, and extremely professional. Took care of my problem without any trouble, I would definitely recommend him to friends and family.
Jon C.
Jon C.
4/24/2011
This is the single best experience I've ever had with a home repair.  I'd spent days with no heat and hot water dicking around with a plumber who didn't show up when he said he would.  Once I called Mark, he was at my house in ten minutes, and within a few hours he had found the right part, come back with an assistant, and fixed the entire system.  Better yet, he is a friendly and affable guy, with none of the condescension or gruffness that home repair guys often have, who really cares about the quality of his work and the people he does it for.  It was especially cool to hear him down in the basement educating his assistant as they went along -- it was like watching a surgeon and a resident on a TV show.  Mark is the man -- five stars is not even enough for him!
B W.
B W.
4/23/2014
I highly recommend Mark for any job you need.  My garbage disposal broke and was leaking and he came out quickly to solve the problem.  It turned out to be more complicated than expected and he had to repair the drain pipe that went from my kitchen through the ceiling of my garage.  He knew how to solve the problem and did not charge extra for it.  Great work, very friendly, and reasonable prices!
K M.
K M.
11/17/2012
I am so pleased with mark and his team. I called him in the morning and he had not only dropped by for a free estimate but really explained to me what was happening with the plumbing in my sink and the options to fix it. I ended up buying a new vanity which he was gracious enough to pick it up at lowes for me and install it first thing the next morning. I definitely recommend jb plumbing.
Kathy L.
Kathy L.
01/06/2010 12:00:00 SA
On Sunday, after what seemed like yet another bitterly cold night, we woke up to empty faucets. Our toilet didn't flush. We had no hot water. Nothing came out of the shower. Only cold water in the bathroom (and were very grateful for this in retrospect.) We dreaded calling our landlord / mgmt company and the plumber they use. We had such a horrible experience last time that we were willing to pay to get someone competent on the job. I called Mark at JB plumbing, described our problem and he diagnosed it as frozen pipes. He gave us a remedy (to keep the faucets on drip, even though for a while nothing came out) and was completely honest about what he could do given our situation. Given that the frozen part of the pipes could be any where, he was upfront that it would be kind of useless for him to come with a heater and that it would probably just take up time and money. The fact that he was genuinely concerned about helping us with our problem, open with advice/explanations and honest about the potential solutions says a lot. We would definitely call on his services again if we run in to trouble.
megan p.
megan p.
05/03/2011 12:00:00 SA
Mark had to come back to repair the unexpected electrical fuses that were out causing the water heater to not heat properly. This was a pain in the A$$ but he did it with a smile. Mark is for sure -the best plumber around. Thanks Mark. Until next time...
Jenna D.
Jenna D.
12/30/2011
Mark showed up right on time and took care of the issue very quickly.  He charged a fair price and cleaned up after the job was finished--I couldn't have asked for more.  I will definitely be calling him again in the future!!
Jill V.
Jill V.
04/02/2013 12:00:00 SA
I would recommend Mark and JB Plumbing wholeheartedly. Personable, efficient, and willing to schedule service on a moment's notice. Truly tries to accommodate his client, working around schedules, et cetera. I have used this service twice and on both accounts Mark was quick, efficient, and honest both in terms of price and his availability. No windows like a cable service, he truly arrives right at the scheduled appointment time making the client's life much more manageable. Would absolutely recommend!
Tamara W.
Tamara W.
10/03/2010 12:00:00 SA
I just want to echo every review praising Mark/JB Plumbing. I called him Friday afternoon to report a problem with my garbage disposal, dishwasher, and sink drain, and by 8am this morning (SUNDAY, PEOPLE)  it had all been taken care of. He was professional, thorough, and efficient, and I've got his magnet on the refrigerator for next time since I cannot imagine calling anyone else.
Jessica M.
Jessica M.
6/27/2010
We recently moved from out of state to a rehabbed house that left us nothing but four walls.  For the past month, we have been pulling our hair out trying to find people to hook up phone lines, hire landscapers, install dryer vents, etc...Nothing has been easy.  When we discovered our 3rd floor bathroom had dismal water pressure, we called Mark to come take a look and possibly install a booster.  Due to my husband's and my hectic work schedule, we actually have never met Mark and all our communication has been by phone.  He was incredibly professional and came out to the house almost immediately.  Mark informed us that we would not need a booster after all, and resolved our water pressure problem with a relatively simple fix and saved us $3,000.  He did not even request payment for his time.  Working with Mark has been the easiest of all our new home struggles and we would highly recommend him to anyone who needs plumbing services.  He has has our business for every job that we will ever need.
K R.
K R.
12/21/2010
One word for Mark  W - AWESOME.  We live in San Francisco but own a condo in Old City.  Got a call on a saturday evening from our tenant about a leak.. the leak turned out to be an all out flood due to our old water heater.  It not only flooded the unit, but caused a mess on 2 floors and the basement.  Mark worked with us and our tenant in Philly to schedule an early visit on Monday.. replaced the water heater on Tuesday.. gave us a fixed price and there were zero surprises.. as property owners - Peace of Mind was worth every penny we paid to Mark..
Sean S.
Sean S.
06/03/2010 12:00:00 SA
Mark was not only on time, but early for both of our appointments.  He is very friendly, fast, fair and does excellent work.  I would definitely use him again next time I have a plumbing problem!
Rhonda F.
Rhonda F.
1/25/2016
I can't say enough good things about my consumer experience with JB plumbing & Heating.  Our heating went out on last Thursaday night.  I called numerous plumbers and HVAC businesses, all wanting to charge outrageous prices.  I even had to pay one business with a huge fancy ad and a bunch of bull $100 dollars for a quick 5 minute diagnosis and a 7,000 quote. Our home was too cold to stay in so we had to bunk with relatives.  It was also a holiday weekkend (MLK), which made it virtually impossible to get someone out.  Upon our arrival home, we had the pleasure of having a busted, frozen and clogged pipe awaiting us.  After numerous phone calls, I found Mark (JB Plumbing & Heating) on Yelp.  I spoke to Mark and told him about my dire emergency.  He had a tech out within 15 minutes, who made an honest assessment.  Mark had a crew out 7:30 am, the next morning.  They arrived with the broiler, and fixed our broken pipe.  Mark also recommended a drain cleaning company, and the entire job was completed that same day.  Mark's employees were also very professional and courteous.  My home is now warm and cozy.  I wrote such a lengthy review, because as a woman seeking home repair services, sometimes we are not treated with the same respect or honesty that men are.  I will definitely use JB Pluming and Heating again, and will highly recommend him to others.
Jess G.
Jess G.
07/01/2013 12:00:00 SA
HIGHLY recommend!  Had an old, leaking water heater so I called around 9pm - Mark said he could take a look at 6:45am the next day, which he did (actually he arrived early!) - after quoting me a price, he came back about an hour and a half later, and I had a brand new water heater installed in no time - despite the challenges presented in removing my old, rusted out unit, valves that wouldn't budge, a low basement ceiling that's hard to work in, etc etc.  He handled it like a total pro.  And SO fast.  And the price was almost exactly what I was quoted for a non-emergency about a year ago by another company.  Call Mark for any plumbing needs!
Jim S.
Jim S.
6/19/2010
Mark was great. He was professional, provided and confirmed the estimate with me before work began. He returned phone calls and showed up on time. (unlike other plumbers I've dealt with)
G T.
G T.
8/14/2013
I needed a new water heater installed. I emailed Mark and he promptly answered and gave me a fair quote.  He told me he will show up on Monday at 8 which he did. Within 1.5 hours I had a new water heater installed. Great, professional service.
Saurabh A.
Saurabh A.
07/05/2010 12:00:00 SA
I called Mark to replace my bathroom sink with a vanity sink. Before Mark, I had contacted several plumbers and almost everyone quoted a ridiculous price. Mark showed up on time, gave honest opinions about replacing the sink and quoted a reasonable price. He did a great job and was very professional. I was particularly impressed by the timeliness Mark demonstrated. I will definitely be calling him again for plumbing work and would highly recommend him.
Renee G.
Renee G.
08/06/2010 12:00:00 SA
I was having trouble with my hot water heater in my rental and called Mark (got his info here on yelp). Mark was at my house in hours, called me and told me I needed a new hotwater heater. He did not need 1/2 the money deposit to come back the next day, install it, remove my old one and faxed me the bill. It was the best service I got from a plumber ever. Nice that he trusted me to pay him and I trusted him that he would do good work. I'm was really please with the outcome. I also called him months later for an estimate on bigger job. He was on time, professional and honest. I hope I don't have much more plumbing issues... but if I do, I will call him in a second!
kevin g.
kevin g.
12/02/2010 12:00:00 SA
in looking for a plumber, i turned to yelp.  

based on all the positive reviews, i gave jb plumbing a call on wednesday afternoon.  mark was at my house at 6:45am on thursday as planned to give me an estimate.  after a quick look mark quoted me a fair and reasonable price on the job, and we planned for him to come back the next day to do the job.  to my pleasant surprise, mark called me around noon on that same day of the estimate asking if i was still at home.  he was in the neighborhood and figured to do my job since he had time.

in and out in under 30 minutes.  clean, friendly, professional.

highly recommend this JB for any plumbing needs.

was so impressed with the service, i actually signed up for a yelp account, and thus my first review.
Laurel K.
Laurel K.
3/16/2011
Mark is amazing! Show's up on your doorstep first thing in the morning and just plunges right in.... literally! He's come over to fix our disposal and our toilet in the past few months and is super nice and quick to get back to you. Thanks Mark!
Sandy R.
Sandy R.
11/01/2011 12:00:00 SA
JB Plumbing installed a new hot-water heater and a new toilet.  They arrived on-time and completed the job on schedule.  The price was competitive, in fact in giving me an estimate, they said they would match any genuine, competitive quote-which they did. They completed the entire job very competently and left our place neat and clean.
Dallas D.
Dallas D.
11/03/2011 12:00:00 SA
We had a problem with our water pump in the back, and as a business that needs water, it was a great concern.  Mark took a look the next day, gave us an estimate that was fair and honest, and fit us in before his vacation!  The work was done quickly, with great care.  I don't think any recommendation would be overstating the job that Mark did.  Won't even look for other quotes in the future.  We know who we will go with.
David K.
David K.
01/08/2012 12:00:00 SA
Mark was very helpful in fixing my problem.  He was able to come out the night I discovered the issue, and again the next morning to finish the job.  I would recommend him to anyone.  He is VERY reliable.
Karen S.
Karen S.
1/16/2012
Love these guys!

Our ancient house heater gave up the ghost recently.  I called around a lot of local plumbers for estimates.  I saw JB Plumbing's review here and called them as well.  Mark gave us an estimate to replace the heater and repair a laundry drain that was being cranky.  He made good on his offer to meet or beat the best estimate I received.  I have to admit I was a little skeptical of all the fab reviews he's gotten on Yelp -- but now I know why.  He and his crew showed up at my house on a Saturday morning before 8AM.  He was concerned about us not having heat thru the upcoming cold weekend.  They were extremely courteous, professional and were probably finished by 2PM at the very latest.  I'd have them back for any plumbing problem without thinking twice.  They cleaned up the work area and the only way you'd know they were here was by the brand new heater.  Don't hesitate to call them.  Thanks, guys!
F S.
F S.
02/06/2012 12:00:00 SA
Thank you JB Plumbing.  Mark was professional, efficient and and did great work.  We are a large school that had a number of plumbing issues and before he left everything was taken care of.  He truly went above and beyond to ensure everything was taken care of.
Amy L.
Amy L.
2/21/2012
I highly recommend JB Plumbing.  Mark, Steve and Julio came to my rescue when I had a horrible plumbing situation that made my bathroom and shower unusable, with 5 guests on the horizon.  Not only did Mark show up immediately, but the work was done quickly and cleanly, the price was better than the other offers and I did not feel condescended to or confused.
Rob B.
Rob B.
09/07/2012 12:00:00 SA
We were having an issue with our toilet not flushing correctly and constantly running.  I called Mark from JB and he was very nice and made himself available almost immediately.  He came to check the toilet in the next couple of days and quickly diagnosed the issue and we set-up a time for him to come back and fix everything.  The parts were difficult to find, but Mark tracked them down and came back and installed the parts and now the toilet is working perfectly.  As I said, Mark was very flexible on when he could come in and fix things as well as honest and accurate with his advice.  I would definitely use Mark and JB Plumbing if i have any issues going forward.
Jeremy M.
Jeremy M.
11/12/2012 12:00:00 SA
I called Mark when my toilet wouldn't stop running.  He seemed like a really nice guy and came out the next day.  Everything seemed to be fine after he left, but two days later it was running again.  I tried calling him again and he was really tough to get a hold of.  I got through twice, and he said both times that he would call me back but didn't.  I felt like I was a bill collector and eventually had to find another plumber.  Seems like he is a good plumber, but too flaky to rely on.
J H.
J H.
01/02/2013 12:00:00 SA
Amazing service from Mark and his team at JB Plumbing. I called with a leaking and noisy hot water heater at 10:25am. By 1pm he had finished the installation of a new hot water heater, and it wasn't a straightforward job. He came by the house 5 minutes after I called him, and he had a new heater here within 45 minutes! It usually takes service people 2-3 days just to come by. Then he installed. I did not get a competitive bid, so I don't know whether his price was low or high, but I do know that I never expected the problem solved in 2.5 hours! Super nice guy and the most efficient service call I've ever made!
MIchael M.
MIchael M.
01/04/2013 12:00:00 SA
I didn't have any work done by Mark because we need our furnace serviced but he quickly recommended a company that would work in my area.  I told them we were referred by Mark and they are having someone come out today!  Very nice guy.
N L.
N L.
03/07/2013 12:00:00 SA
Had Mike come out to check a leaking gas pipe valve.  Turned out to just need a good tightening and he didn't charge anything... even after coming into Philly from Jersey.  Will definitely call him back next time.
Kendra L.
Kendra L.
03/09/2011 12:00:00 SA
Mark was easy to talk to, fast, and efficient. He was on time, gave us the price ahead of time, and resolved the problem quickly. Will definitely call him again.
Alex B.
Alex B.
1/28/2010
I recently bought a new condo, and have had to come across several plumbers. What I've learned is that plumbers are a different bread. The vast majority of these guys (or gals) do not understand logic, reason, or even common sense for that matter. Pre-set appointment times are arbitrary, as are prices. One guy called me the morning of the job and told me that he had reconsidered the price we had already agreed upon and will do the job for a higher price. I told him to go screw himself and went on Yelp for help. I saw that JB Plumbing had good reviews and decided to give it a shot. I called Marc on Monday, he came out to give me an estimate on Tuesday, and did the job Wednesday morning. He replaced my disposal and put in a new dryer exhaust (the last guy screwed it up completely). He charged me a very reasonable price, and did a superb job. This guy knows what he's doing, I highly recommend him. Also, he's very pleasant to deal with unlike EVERY other plumber I've come across.
Amy M.
Amy M.
9/17/2012
My fiance and I just moved into a new apartment a few weeks ago. We noticed that the top of the water heater was rusted and had a puddle of water on top of it.  I called JB plumbing to come look at the hear and within a few hours a man arrived at my apartment ready to take a look. He advised that the problem was not with the water heater. It was actually  a line running from our central air unit that ran over the hot water heater. He said that since he does not do HVAC work but would refer me to someone who could.  What was really great was that he charged us NOTHING to come take a look and tell us what the problem was. And he was incredibly nice. I though that was really awesome since many companies would typically have some kind of fee. He told me to call the other hvac company and tell them that I was referred by JB plumbing and they would probably give me a deal. It ended up costing $180 for just a peice insulation which I thought was ridiculous.. but that's for another review I suppose.

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