Happy is the best adjective to describe my experience with Zip To Zip Plumbing. I'm new to homeownership, and already experience my first problem, a leaky pipe. Of course, as a novice, my first reaction was to panic. The thought of having to be super vulnerable and trust someone to be honest about my plumbing issue filled me with anxiety. When you're a woman, you most times look like an easy mark to people when it comes to car and housing issues.
Having said that, I'm so glad to have found Zip To Zip Plumbing. From my very first inquiry on Yelp for a plumber, they reached out immediately. They weren't my first choice for a quote because my first thought was to choose people who have the most stars and reviews, but they were patient with me while I came to my good sense. So when I was left waiting over a day just to hear a quote, meanwhile I still had a leaky pipe, they answered my request for help immediately. And I mean immediately! As in at 10:30pm they told me they'd be at my house the next morning.
And guess what?!? The very next morning two men were there, ON TIME!! These two men were so nice, and honest (I'm embarrassed to say that I forgot their names). All of the issues the other plumbers quoted me high prices for, they looked at and said it wasn't necessary at the moment. I wasn't having any issues with the other stuff, and since my house was old, the old plumbing was to be expected. They simply told me to hold off on a major plumbing replacement and just get the small, and might I add, very reasonably price, pipe repaired, and in the future when/if I get a major leak from the old stuff, then get the whole plumbing redone. After all, I might be able to get several more years out of the old plumbing.
They even went as far as to tell me what I should expect to pay for an entire plumbing overhaul in my tiny house, and that if someone quotes higher than that, they're ripping me off. It was nice because what they quoted as the price for a complete re-plumbing of my house was the same price as one of the quotes I received for the minimal and unnecessary work to repair this leak.
As for the work itself... EXCELLENT! No more leak! At the end of the day, that's what I needed and they delivered. I'm very satisfied and would definitely recommend giving them a try. I know I'll be using them again!!