Best Businesses in Philadelphia, PA

My experience with Pro Install Services has been very positive. Pro Install Services replaced 3 toilets and installed a vanity top in my home.

First off, in our current Covid situation Ryan always respected my health by constantly wearing a mask while in my home.  Also he did an excellent job in explaining to me the scope of the work being done; he kept me in the loop on any issues (which there were a couple) that occurred and made the necessary adjustments in an expedient professional manner. He made aware of all pricing for each job prior to any work being done.  

Lastly the work was done in a neat, quick, and  professional manner. Without hesitation, I would strongly recommend Pro Install Services for home installation and remediation work!

Rob R
Newtown Square, PA

Dan came out last week to repair the A/C and said he found a leak. We paid $761 for leak sealant and added refrigerant. He returned a few days later for a quick check and declared no leak. Over the weekend, the A/C stopped and Service Manager Mike came out this morning. He found an obvious leak next to the unit and slight bend in the copper tubing that he said shouldn't be there. It appeared the leak wasn't sealed and Dan must have overlooked it during his check. Moreover, Dan had mentioned nothing about the bend next to the unit. Mike said it would take at least 3-4 hours to fix and wasn't going to be cheap. I asked first for a refund of the $761 since the leak wasn't repaired and the refrigerant leaked back out. However, Mike refused and said the $761 was only to find the leak! I told him I will file to get the money back in small claims court. Owner Zack Samuel called and agreed to send a refund check in 1-2 days, although he reiterated that the payment was only to find the leak and not to repair it. He said the receipt doesn't use the word repair and maybe that will be clarified in the future. However, the receipt does use language like stop the leak, leak seal, added leak sealant. The receipt says nothing about paying to find a leak. Who would pay $761 just to find a leak??? Beware that this company may try to add charge on top of charge, instead of standing by their work.

We had a backup in our sewer line, and another plumbing company was pushing us to replace our whole line, which would have cost lots of money and torn up our whole yard. We got referred to PS, and Don came over. He had his guys video the line, and they found that while the line needed to be cleaned out, it was intact and didn't need to be replaced. He recommended that we install a cleanout and do a thorough cleaning of the line. We went ahead, and we also decided to ask him to change out some old leaky plumbing. They did all of the work, at the price advertised, didn't try to upsell or nickel and dime us on minor things. Don, as well as the crew that came over with him, were all very professional, knowledgeable, and helpful. I strongly recommend this company for any work you need done.

My wife and I decided to replace our mini-split prior to the brutal heatwave that encompassed this summer. Chris came out and gave us what I would consider a reasonable estimate, however compared to the other HVAC services in the area, it fell within range, they showed up when they said they would and did not try to oversell me. Our house is 200 yrs old and presented some unforeseen challenges however Chris was professional and worked efficiently. Next time I require service to either the mini split or other system in my home they will be the first number I call.

I've been using Russell Bros for almost 15 years and thoroughly recommend them! They are punctual, honest, reliable and do a great job! Carol in the office is very helpful with scheduling and will call you to remind you of your appointment, you can also get reminders for annual services etc. The plumbers are very knowledgeable, helpful and tidy workmen. You couldn't ask for more! Very happy, long term customer!

One Word Fantastic! I had a plumbing mishap in the wee hours of a weekend morning. I looked up several plumbers and came across William Archer and Sons. From there it was a Seamless process...I spoke with John and he referred Technician Shay. Shay was Amazing!! ...he did the job in record time and the rate was Phenomenal. Thank you guys for being a life saver!! I would highly recommend them!

I noticed that Queens B is a fairly new company so I gave them a call when my AC broke down on 100º plus day. They arrived within a couple of hours! And fixed the problem. The guys were courteous, friendly and very professional. They lost one star with me for doing the repair without a review and approval. I appreciated that the problem was fixed but in my opinion, a company should get approval before performing the work. I will call Queen B again but next time will make clear my expectations.

Excellent work....highly skilled..on time..explained all work procedures..would call again if needed..We highly recommended this service.

Got a power-vented hot water heater replaced.  Mike was always available and very responsive while scheduling and planning the install (I had to buy the drain pan, for e.g.).  No issues whatsoever, Mike was very courteous and professional.

I've hired plumbers in the past that have ripped me off - but Anthony Sweeney Plumbing is everything you would hope to find in a plumber - honest, good work and fairly priced.  I had them out to do a faucet installation in my kitchen (which I bought at a large box store), and also handled some small plumbing repairs on our master bedroom bath, both of the faucets and the shower.  Less than $200 for the whole job.  Also got some advice on doing some of my own small repairs / maintenance stuff (DON'T DO IT!!!)...  nah, really some good hints!  I'm having them out again soon, to install a gas line to our new gas range, and hook up a new dishwasher.
Good people.  Call them if you live in eastern Montgomery county.

Dan is great, friendly, informs you of the process in advance, listens to your concerns and wants, and is willing to come back to fix any issues.  Dan does quality work unlike many plumbers in the area.  

Upgraded main water line
Installed ball valves on sink and washer
Installed exterior water faucet
Replaced old cooper pipes and water meter

Called water company and gas company in advance before work was started

I have dealt with Mr. Bennett on three occasions now. Each time he has been very professional, friendly, and knowledgable. His rates are also very reasonable. I would not hesitate to call him again.

The whole process was great until after the install was done and we realized there were two issues that needed to be addressed. We had to chase after the company (multiple emails and phone calls to many different people) to get them to come correct the first issue, which again was done well (the people who do the actual work are professional, courteous and skilled). After fixing the first issue, the electrician said they'd have to come back and re-lay the insulation and we would hear from them that week. We waited a week, didn't hear from them. Sent an email after a week, no reply. Called again (this time to the project supervisor) after three weeks. We understand completely if they are busy and can't do the work yet, but at least acknowledge that you know there is still work to be done. Particularly because now it's one of the main things we paid for them to do (lay insulation). That's all we expect, and maybe without us having to call and email them multiple times to get even the slightest response. They had no issue sending us multiple emails and calling us prior to the work being done and even now after we have received multiple emails about being sure to schedule our follow up service (on something they didn't install) and asking for recommendations, but be aware that if you have any type of issue after the onus will be on you to chase them down to get it fixed. When I read the reviews, everyone likes the people who do the work, but if they've had an issue everyone says it's hard to get them to follow up. I guess once they get their money they just don't want to be bothered. It's a shame because the people who do the work are great, but with such poor followup resolution we will no longer recommend them

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