Best Businesses in Philadelphia, PA

Ryan remodeled my kitchen and did a wonderful job.  I had him knock down a wall to open it to the dining room too.  It changed the entire first floor.  He is a perfectionist.  I love it.

Dan came out last week to repair the A/C and said he found a leak. We paid $761 for leak sealant and added refrigerant. He returned a few days later for a quick check and declared no leak. Over the weekend, the A/C stopped and Service Manager Mike came out this morning. He found an obvious leak next to the unit and slight bend in the copper tubing that he said shouldn't be there. It appeared the leak wasn't sealed and Dan must have overlooked it during his check. Moreover, Dan had mentioned nothing about the bend next to the unit. Mike said it would take at least 3-4 hours to fix and wasn't going to be cheap. I asked first for a refund of the $761 since the leak wasn't repaired and the refrigerant leaked back out. However, Mike refused and said the $761 was only to find the leak! I told him I will file to get the money back in small claims court. Owner Zack Samuel called and agreed to send a refund check in 1-2 days, although he reiterated that the payment was only to find the leak and not to repair it. He said the receipt doesn't use the word repair and maybe that will be clarified in the future. However, the receipt does use language like stop the leak, leak seal, added leak sealant. The receipt says nothing about paying to find a leak. Who would pay $761 just to find a leak??? Beware that this company may try to add charge on top of charge, instead of standing by their work.

Just finished a big gas line installation for us (adding a garage heater, converting an electric dryer set-up to gas, and doing a prep to convert our old electric HW heater to gas in the near future)--the crew was prompt, worked very quickly and cleaned up after they were done. Very little disruption to our household. Very pleased with their pricing and their willingness to break a complicated job into tiers to make things more affordable. Thanks!

My wife and I decided to replace our mini-split prior to the brutal heatwave that encompassed this summer. Chris came out and gave us what I would consider a reasonable estimate, however compared to the other HVAC services in the area, it fell within range, they showed up when they said they would and did not try to oversell me. Our house is 200 yrs old and presented some unforeseen challenges however Chris was professional and worked efficiently. Next time I require service to either the mini split or other system in my home they will be the first number I call.

I'm a little late in writing this review since the last work they did for me was over a year ago but since I just joined Yelp, I figure better late than never. I have used Russell Bros for several years now. The first time was when my regular plumber, let me down and left me abandoned with a broken / frozen pipe in my attic. Dennis managed to crawl over the fiberglass insulation and squeeze into a very small area to fix the pipe. I then hired him to replace my entire heater and with his help, I selected a super efficient Weil - McLean gas burner that is extremely high-tech. Dennis did a great job installing the system and my gas bill is now over 50% lower than it used to be.
Most importantly, they do the job when they say they will and they do it right. I have also found their pricing to be extremely fair. I highly recommend.

Extremely prompt, did the job required / asked of them, friendly, and professional.  If that's what you want, these are the guys.  

That said, I can't say that I found them to be very affordable.  For a straightforward job, $500 - $650 per hour with little to no parts just seems excessive.  I understand that the cost of skilled labor is high but this seemed to be at the very high end of the spectrum.

Did a rapid and solid job on installing our residential HVAC replacement, and was responsive to questions after the installation was complete. They were not the cheapest, but I selected them because I was willing to pay more for a Trane system installed by a certified operator.
Replacement of our existing system took one day. when the new system glitched they came out in a few hours to put it right.

I have NEVER hired anyone to do any work without seeing good reviews from at least two different sources. Until today, out of desperation, when I called this company and Eric (bless him) was able to come the same day to install a dishwasher that the scheduled installer left sitting in the middle of my kitchen (a rant for another day). My 150-yr old home has been in a state of renovation for 10 years so I've had more service people than I can remember. I tend to stick with good people when I find them because it takes up lots of time doing research first.

Eric told me when he could come, called 30 minutes out and showed up on time.  He and helper introduced themselves, worked quickly and efficiently, and I paid a fair price (a little less than the price of the installer who didn't do the job and slightly more than the Amazon installation that I couldn't get scheduled soon enough). He gives a warranty for his work, communicates well and is pleasant and professional.  My only suggestion (tiny complaint) is that it took over an hour to get an unexpected part. I realize that the small guys can't always have a well-stocked truck like bigger businesses, but I wonder if paying slightly more for small parts at the local hardware store might be worth it given how much a business owner's time is worth?  Just a thought. Overall, I highly recommend them. I'm happy to support a new small businessman in my neighborhood!

I've utilized Mike and County Line Plumbing for the last 4 years. He is always very responsive, and comes out quickly if there is an emergency. He is always friendly, and performs high quality work at a fair price.

I called early in AM for broken hot water heater.  He came to check out old heater then called back with estimate and had job totally completed by 1PM!!! Price was fair and workmanship fabulous.  All staff was pleasant and made sure not to leave a mess.
I have always used them and continually happy with all jobs.

I saw the good reviews and scheduled an appointment *2 weeks* in advance on my day off. He never showed. When I finally called, his excuse was that he had an emgergency job that morning. That's fine but what happened to calling your customers and letting them know your running late or not showing up at all. This guy has no office, he answers on his cell phone and appointments mean nothing.  AVOID.

I've had a bad experience with Bennett's Plumbing. I hired Richie Bennett to do a digging job in order to run a drain line from the street onto a lot which I own. I gave him a $1400 check which he cashed the same day. The work is not done.  It was never started.

  The job had a deadline.  The contract  states a completion date of May 25th 2011. It was imperitive that the job be completed before the city poured the new sidewalk. It is now a few weeks past the deadline. The sidewalks have been poured, therefore it is too late to do the work with out destroying the new cement.  

 I believe the plumber began with good intention but for whatever reason, the job was never done and Bennett has communicated nothing to me. I briefly spoke to his wife who said he intended to return my money.  He does not return my phone calls and he still has not returned my money although he did know where to pick it up.

P.S. I found this business at 2207 E. Boston St., not at the address displayed on the yelp listing.

I had Mark from Allied come out yesterday for an estimate on a new central AC unit. He did come on time, however, after looking at my home and taking several pictures inside & out he left me very puzzled.  I own a mobile home and much to my surprise Mark informed me I have an attic!!! (Mobile homes DO NOT HAVE ATTICS)!!!  He told me my air vents should be on the floor and not the ceiling as the manufacturer designed it!! He called me today with an estimate that was out of this world!! I nicely told him to delete ALL the pictures of my home in his phone due to the fact I didn't ok this!! He tried to use his salesman pitch on me to no avail. I promptly hung up on him!! I wouldn't let this company work on a dog house let alone my home!!! Run, don't walk away from this company!!

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