Best Businesses in Philadelphia, PA

My experience with Pro Install Services has been very positive. Pro Install Services replaced 3 toilets and installed a vanity top in my home.

First off, in our current Covid situation Ryan always respected my health by constantly wearing a mask while in my home.  Also he did an excellent job in explaining to me the scope of the work being done; he kept me in the loop on any issues (which there were a couple) that occurred and made the necessary adjustments in an expedient professional manner. He made aware of all pricing for each job prior to any work being done.  

Lastly the work was done in a neat, quick, and  professional manner. Without hesitation, I would strongly recommend Pro Install Services for home installation and remediation work!

Rob R
Newtown Square, PA

Dan came out last week to repair the A/C and said he found a leak. We paid $761 for leak sealant and added refrigerant. He returned a few days later for a quick check and declared no leak. Over the weekend, the A/C stopped and Service Manager Mike came out this morning. He found an obvious leak next to the unit and slight bend in the copper tubing that he said shouldn't be there. It appeared the leak wasn't sealed and Dan must have overlooked it during his check. Moreover, Dan had mentioned nothing about the bend next to the unit. Mike said it would take at least 3-4 hours to fix and wasn't going to be cheap. I asked first for a refund of the $761 since the leak wasn't repaired and the refrigerant leaked back out. However, Mike refused and said the $761 was only to find the leak! I told him I will file to get the money back in small claims court. Owner Zack Samuel called and agreed to send a refund check in 1-2 days, although he reiterated that the payment was only to find the leak and not to repair it. He said the receipt doesn't use the word repair and maybe that will be clarified in the future. However, the receipt does use language like stop the leak, leak seal, added leak sealant. The receipt says nothing about paying to find a leak. Who would pay $761 just to find a leak??? Beware that this company may try to add charge on top of charge, instead of standing by their work.

Just finished a big gas line installation for us (adding a garage heater, converting an electric dryer set-up to gas, and doing a prep to convert our old electric HW heater to gas in the near future)--the crew was prompt, worked very quickly and cleaned up after they were done. Very little disruption to our household. Very pleased with their pricing and their willingness to break a complicated job into tiers to make things more affordable. Thanks!

We had a leak with our second floor tub/shower that two other plumbers were unable to find or fix. I loved being able to schedule an appointment with Veteran online and Kelly was great! She found the problem and was able to fix it within the same week! I also really appreciated the text and email updates that Veteran sent throughout the process. I would absolutely use them again!

I've been using Russell Bros for almost 15 years and thoroughly recommend them! They are punctual, honest, reliable and do a great job! Carol in the office is very helpful with scheduling and will call you to remind you of your appointment, you can also get reminders for annual services etc. The plumbers are very knowledgeable, helpful and tidy workmen. You couldn't ask for more! Very happy, long term customer!

Excellent service I like the work they performed in my home , BUT they took a brand new painters cloth  from my home  as a mistake and I ask them to return it, they dropped of a broken old one by the home when I wasn't there , JOHN THE OWNER  promised to drop of a new one or give a check for the price , it's been 3 weeks, after multiple phone calls and no results I have to leave a bad review.

I noticed that Queens B is a fairly new company so I gave them a call when my AC broke down on 100º plus day. They arrived within a couple of hours! And fixed the problem. The guys were courteous, friendly and very professional. They lost one star with me for doing the repair without a review and approval. I appreciated that the problem was fixed but in my opinion, a company should get approval before performing the work. I will call Queen B again but next time will make clear my expectations.

Excellent work....highly skilled..on time..explained all work procedures..would call again if needed..We highly recommended this service.

They did a beautiful job on a full bathroom redo on one of my rental properties. The work was done ahead of schedule. I will be a returning customer.
Highly recommended; very professional.

I called early in AM for broken hot water heater.  He came to check out old heater then called back with estimate and had job totally completed by 1PM!!! Price was fair and workmanship fabulous.  All staff was pleasant and made sure not to leave a mess.
I have always used them and continually happy with all jobs.

Thought I had a venting problem in my drain pipes for my washing machine. wayer would back up in the washer after the final spin cycle. Dan removed the old pvc and installed new pipe with a secondary vent and check valve. When he found that the washer still wasn't draining properly he surmised that there was a partial blockage in the drain line.
He removed the clean out trap cover and removed the clog. Unfortunately waste water got on our finished basement carpet when the blockage was removed. I realize these things happen and happy that the problem is resolved. Thanks Dan for a great job.

I've had a bad experience with Bennett's Plumbing. I hired Richie Bennett to do a digging job in order to run a drain line from the street onto a lot which I own. I gave him a $1400 check which he cashed the same day. The work is not done.  It was never started.

  The job had a deadline.  The contract  states a completion date of May 25th 2011. It was imperitive that the job be completed before the city poured the new sidewalk. It is now a few weeks past the deadline. The sidewalks have been poured, therefore it is too late to do the work with out destroying the new cement.  

 I believe the plumber began with good intention but for whatever reason, the job was never done and Bennett has communicated nothing to me. I briefly spoke to his wife who said he intended to return my money.  He does not return my phone calls and he still has not returned my money although he did know where to pick it up.

P.S. I found this business at 2207 E. Boston St., not at the address displayed on the yelp listing.

Just to update you here are the images of the 50000 in damage Allied Energy Experts caused in our home from improper installation which caused catastrophic mold and ice damming-water pouring through our ceilings.  Seriously, this company has no business insulting anyone's home.  The furnace and air conditioner has been repaired numerous times and we have yet to pass any inspections...

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