Best Plumbing Services in Columbus, OH

Called to have them come out and hook up my new gas grill.  Called the office on Thursday, November 18th and was told the soonest someone could come out was the day after Thanksgiving.  They said they would send someone Friday the 19th to see what was needed and give me a quote.   I said that would be fine and if they had a cancellation please put me down.  I was told that would do that.  They sent someone out Friday and he took pictures and said it looked like a 3-4 hour job.  I received a call on Friday, November 25th around 2:15pm (the day I was suppose to have the work done).  The plumber said he was on his way to hook the grill up and asked if the pipe was already run and it just needed hook up?  I told him no, they sent someone out last week and he took pictures and knew exactly what was needed.  The plumber said that no one told him and he needed to make a call.  He called me back 10 minutes later and said the part weren't ordered and he would not be coming.  I explained to him that I had this scheduled for over a week and I was having people over for the Ohio State vs Michigan game and we were grilling out.  He said he was sorry but there was nothing he could do.  I was very  upset and called the office, they were closed the day after Thanksgiving, I told them I was very upset and I needed someone to call me first thing Monday.  It's 3:20pm on Monday, November 28th and not so much as a phone call from them.  So much for customer service.  I will not use this company again.  I have been a customer for 8 years.

I called Best because they did the original plumbing work on my house when it was built, and I had a pipe-bursting emergency to deal with. The guy who came out, Dennis, was very nice and knowledgeable. Once he had the right tools (he had to break down into my house's slab to get to the bottom of the pipe break) he was able to fix the issue in 20 minutes. Even with a Sunday emergency call, the price was very affordable.

I'd have given 5 stars but the office he worked out of had broken equipment and so the tools he needed weren't available. I'd like to see the company verify their equipment so techs aren't left without the things they need to get jobs done.

After a cold winter night we had some pipes burst in the home as well as a shower valve break. I woke up to water flooding my home's add on room and water basically raining from the basement ceiling. We gave these guys a call and they had sent someone with just a couple of hours (which is great considering how many other people might have experienced the same things and reached out to them that day). Mike and Shawn showed up and quickly identified the issue and was able to fix the problems very quickly. They had me taken care of quickly and the best part was the low price. Would def work with these guys again.

Mike and penny are awesome!  Not only are the some of sweetest people around... they actually do good work!  We had 2 Plumbers over before we found someone thorough enough to get the job done. They cleaned our main drain line and replaced our rusted cast iron stack (that was leaking) to a nice new modern pvc stack. I really like that mike checks his work when he's done to make sure nothing leaks. It's super helpful so no one has to come back out. He gets it done right the first time and with good pricing. Would definitely recommend

Couldnt be more pleased with my kitchen faucet installation. The company was very courteous from the phone call to the installation.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

I've been using Wheeland plumbing for years now. They are the best!  They always show up on time. The rates they charge are very fair and the work is always great. Most of the times Dallas works for me. He's very professional and gets the job done. Great company!

I had an emergency service in a cold Winter situation and West Jefferson was  very cognizant of my situation and made all the extra efforts to accommodate my needs.  Only company that would put  me on the schedule!!!

To boot, they did a fine job, the follow up was great as well.  They wanted to make sure I was satisfied with all completed work.

BTW - these guys were my third estimate and came in about thirty five percent lower than all other estimates.  

The best!!!!

I rarely leave bad reviews but stay away from these guys. The work they did was good but now they're trying to double charge me for some of the work. Paid for part of the work the day of service and they refuse to subtract that from the invoice after being provided with receipts several times. Its been four months since the service, two months since receiving the incorrect invoice, and no response from Lee, the only person that can edit the invoices. They've even gone so far as to ignore my phone calls. Very unprofessional and difficult to work with.

We received an estimate to replace three toilets; the old ones would run water unexpectedly. Ave was our plumber... he installed three toilets, fixed a shower diverter, open three slow drains. On the same-day, our garbage disposal stopped working. He gave me a fair estimate and then replaced my garbage disposal on the spot. He cleaned up after himself, kept me updated on his progress, showed me a few kept tips about my faucet in the powder room. I am over-the-moon with his service. And I'm happy with everything! Thanks Ave!

When I called A. Friend Plumbing the person (Beth) that answered the was friendly and courteous and Dave the plumber was prompt and knowledgeable. The price was well worth the job. I have found a new plumber.

Let me first say I've used Muetzel in the past.  I had them come over and do some emergency repairs to my bathroom sink.  The drain works fine now, but it came at a pretty expensive price of $600.  Whatever.  They came over and did the repairs and it worked.  While they were at my house, I had them also prepare an estimate for installing some new water lines to a new kitchen sink and a new laundry room sink and washer box.  The plumber took his good old time preparing the estimate, measuring everything and writing down every single part.  It took about 1.5 hours to complete his estimate, which I thought was a little excessive.  About 2 months later, they finally called with a quote.  I had called and called and asked about the estimate before and they kept telling me they were working on it.  When they finally gave me the estimate, it ended up being $2000 more than another local plumber who had already completed the work.

About 2 years later, I thought I'd give Muetzel another try.  I called a few days ago to schedule an estimate to run a gas line to my new fireplace.  They told me they could send someone out Wednesday between 7:30 and 8am.  I thought, great!  I can wait for them and still get to work at a decent time.  Well, Wednesday rolled around and I waited and waited.  At about 8:15, I called to notify them their plumber was late.  They told me he was on another job and they would give me a call when he's 30-minutes away.  I waited until 9am and called them to tell them I will no longer be using their service.  If they can't give me a courtesy call to tell me their plumber would be at least 2 hours late, then they can take their business somewhere else.

Avoid Muetzel.

These guys (Justin) came out on a day's notice to fix my leaky disposal. Fast, efficient and friendly. I'd definitely use them again.

We recently purchased a home in Plain City and this company had serviced the home in the past, therefore they were the first I called to get some repair work done. I contacted them twice and was told they were busy, so someone would have to call me back to make an appointment. I waited a couple of weeks after the first call and called them back. It's now been three months since my first call and I still have not received a return call. I have since moved on to another local plumber with good Yelp reviews and I couldn't be happier with them. I would definitely not recommend this company!

Look no further for a plumber! Weeks Plumbing is absolutely exceptional. They are friendly, honest, professional and expertly repaired my leaking water mainline at a fair price. Very impressive indeed!

This is the second time I've used Calhoun. Really like their work ethic-do what needs to be done don't try to screw you by selling you what you don't need. Requested same tech from a year ago-still works there! Reasonable rates, fast service! My go to plumber!!

They came out to identify a leak, which they did.  They could come back the next day to fix which was great. However once they fixed leak, an other leak sprung. They wanted to charge me an additional $1300, on top of the $2500 I had already agreed to pay. They then told us the entire line needed to be replaced because if they fixed the one spot it would continue happening. My husband wanted to try to fix since it was a $2.50 part. I had 3 other plumbers out to quote replacing the line, they all said the same thing, the line didn't need replaced, but when American leak detection made fix and turned water back on, they broke the line by not opening up the faucets to let the air out. All the plumbers that came out were horrified that this company didn't admit to and fix the break in line. Now I have asked twice for someone to return my calls and as of the time of writing this review no one has called me back. It wasn't until I called from a friends phone that they answered, where the owner tried to insinuate that I was lying about his guys not bleeding the line. I was standing right over them when they turned the water on and no one ever asked me if the faucets were open. He also tried to tell me the regulations for a county that we are not in to again tell me the pipe I have in the ground is not correct. He refused to refund or credit me for an incomplete job and also couldn't confirm that they didn't just reuse a compression fitting that I already had and charged me for a new one. Very unethical company and I would never recommend using them! Customer service after logging concerns was not dealt with the way a reputable company would handle.

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