Best Plumbing Services in Columbus, OH

I had a 50 gallon electric water heater replaced. It was a swap of the same model on warranty since the 3 year old tank was leaking. They came to take a free look, then left to go get a replacement tank after 30 minutes. They returned back, 1.5 hours later, claiming they had to go to two places to find the correct tank. The tanks were swapped in 30 minutes. I was charged $1,016.00! This was just for labor as the tank was a free warranty replacement!

Apparently, I was unknowingly paying them hundreds of dollars per hour while they drove across town, to two places, to pick up the water heater. Based on my math, I was charged $406.40 per hour for this water heater to be picked up and then swapped. I was not given any specific breakdown of the cost. This pricing is absolutely astronomical and I will make sure everyone I know avoids this company going forward. I do NOT recommend Apex Plumbing Pros.

Nicked my water line while doing a project at home. They arrived within an hour of calling, were personable, professional and helpful. They wrapped up the job in under an hour and the price was very reasonable. Water back on and disaster avoided. Highly recommend.

After reading so many positive reviews I really wanted to get an estimate from this company for a small plumbing job in our home. I tried contacting them a couple of times by email and their telephone number. They have no answering service to answer questions or schedule, so i finally got another plumbing company to come to our house.

So very thankful for Ohio Water Heaters. Mike was very helpful getting us the best and most affordable option and Brandon was very knowledgeable and fast in installation. They also have financing which was extremely helpful. I highly recommend them.

These guys might be great plumbers but they never called me back, even if it was to say they were too busy or that my job was too small. I called a second time in case I'd missed a call from them. Still nothing.

I really wanted to like this company. However when they replaced my hot water tank several months ago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank.
The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring!

Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake.
I have contacted them, and I was told they are sending someone out to, dispute the mold. Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

Heard wonderful things from the local rotary club and Westerville Chamber of Commerce so I figured I would go with them over Rotorooter or some other big guy. I scheduled the service for 2 weeks out (first available) and they said they would call between 12-4 when the plumber was headed to my house. They called to confirm my appointment the day before; the next day 4 pm came and went without any call.

I'm giving them 1 star because I had high expectations for this company and they let me down. Now I need to find a new plumber (and explain to my wife why our master shower still doesn't drain and we have to wait even longer to resolve the issue).

I called John (the owner) up and told him that I was trying to save money and that a buddy of mine would install a flood overflow valve in basement instead of using John ( Plumbing One). Big Mistake on my part!!!! Long story short my buddy drop 2 flood valve into my drain and I called John and he told me that he would come down himself to take care of it. 1st off mine you he's the owner and taking his time out to come down and take care of a problem that I cause which John was nice enough to volunteer to help out. John came down and fix all of my plumbing problems with the help of Paul which he called later on because he needed a certain tool that he didn't have in hand. Bottom line John have me as a client forever with his honesty and sincerely wanted to take care of his clients. John is a true owner he's passionate,very knowledgeable,personable, have pride in his work and works with integrity. He's a rare find. I've gone thru so many plumbing company and not once have I stay loyal. This is my 2nd time using Plumbing One and will be until I need plumbing service. I trust them and feel very confident with their work. I am telling everyone I know about John & my experience with what he did. Thank you so much John for taking your time to meet with me on after hours. I will be calling you guys soon for my sewage pipe service. I am going on Yelp,Google,four square,etc.....to post my positive feedback for Plumbing One. Business like this should be heard loud and clear....!!!!

These are my go-to plumbers in Columbus. They do great work, but I have to start here:

Oh my goodness, the receptionist is so kind and caring. Clearly people are having a bad day most of the time when they are calling a plumber. She's empathetic and let's me believe my (relatively small) problem is a travesty. I also have no idea how she balances everything. I was scheduled for my broken dishwasher about 48 hours from my call but I let her know I worked form home and she said she's put me on a cancellation list. By noon the next day I had a plumber in my house.

The plumber was early (!)  he called and let me know he was 45 minutes out and then showed up in under 30. When I commented he mentioned he decided to skip lunch. If my kitchen wasn't a wreck I would have made him one.

He fixed the problem expertly and asked him to look at a kitchen sink bad install I had (last time I'm ever not using these plumbers for anything, but it was a contracted job). He was able to fix it too. It had been driving me nuts for over a year.

This isn't the first time over used them. Every time I've had someone different and every time they're great and have solved some tricky problems. Once a clogged drain necessitated an entire repointing under the kitchen sink (again, call G&M first but I let my boyfriend take a crack at it first). The problem had my man cursing and yelling up a storm the night before. This guy came in and NO LIE -- SANG -- while he worked.

Bottom line, they have been able to fix all sorts of problems around my house and they're reasonably priced. Even the times I've thought holy hell when I saw the bill it's been a reflection of the time, expertise, and complexity of the project.  

Oh and yeah, plumber wore a mask the while time and didn't comment or complain...unfortunately been rare with tradesmen.

What a great experience. Fantastic communication prior to the work, uniformed, courteous technician, fixed issues and under the estimate. His mobile app gave me confidence in his pricing. Recommended to anyone in the Columbus area.

I called and made an appointment for the next day, the scheduler was thorough and the plumber showed up on time and made much needed repairs quickly.

The bill was on target with my over the phone estimate. If I were to need a plumber, this location and company would be my go-to.

I called them at 5:00pm on a Friday when I had a hot water pipe spring a leak in my basement. Within an hour if that, the guy showed up and looked at my pipe and had the parts to fix it right away. He charged me $99 for the service call and it was $189 for the pipe repair which I felt was a good deal especially considering it was at the end of the day on a Friday evening. I was impressed at how quickly he responded and how courteous he was. He wore a mask to be safe with covid concerns.

Hesson Plumbing responded quickly to my message I left and then responded to our house within the hour of returning my call. He repaired the water pipe quickly, so we could have hot water again ASAP in order for us to take showers that night. He was courteous and did great work for a reasonable price. Overall, I was very pleased with their service. We will be calling again the next tine we need a plumber. Give them a call, you won't be disappointed. Thanks Hesson Plumbing!

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John & his son came to install a new water line for a new refrigerator that's being delivered soon. John was polite, clean & takes pics of all of his work. It took very little time & his charge was less than his estimate! He's also available to take electronic payment for his work, so that makes it easy as well.
    Absolutely recommend him for your next plumbing need!

I called Mike's Plumbing by just finding him on a Google search yesterday.  I talked to him on the phone and he gave me a quote.  I needed a minor leak fixed under my kitchen sink.  I told
him I would like him to fix it.  He said he could come right over.  He was prompt and very
pleasant, wonderful personality.  The basket had come loose and needed replaced which he
did in about 1/2 hour.  No more leak!  His prices are low compared to two other plumbing
companies that I called for a quote.  Mike's Plumbing is who I will call for all my plumbing
needs from now on.  I had good luck finding Mike's Plumbing and I give him 5 Stars!

STAY AWAY!  Called Emergency Plumbing on 31 Dec 22 for an emergency repair to a burst pipe.  Charged an exorbitant amount of $504.00 to fix one burst pipe.  Three days later PuroClean comes in to do the remediation work and reports the pipe is still dripping.  I call emergency plumbing back now they are trying to charge me $389.00 for what I already paid $504.00 for.  $389.00 for a customer satisfaction visit and to repair their own shoddy work.  STAY AWAY!  Add to the fact that they have never sent me a bill for the follow up work, but have sent it to collection with a threat to destroy my credit.

UPDATE:  Emergency Plumbing offered to let me only pay $189 for them doing nothing, or to fix their prior shoddy workmanship. They admit that their employee spent 1 hour and 2 min for the follow up.  It does not take a trained plumber this long to find that there is no leak, so their employee must have been fixing the shoddy workmanship previously performed.  That is on them.

Amanda Plumbing is our go to Plumbing partner / expert.  Their team is fast, friendly and accountable.  Their receptionist / dispatcher is so friendly and helpful.  Had to go out of town and they came same day to fix a leaking water pipe.  Actually made a mistake and had to come back same day (for no charge) to make sure they got the job done right.  They are not the lowest cost plumber some people may need, but I trust them to do all the things that I would just screw up and make a mess with.  Thanks Amanda Plumbing.

Came the same day I called. Tim was great. Nice guy and didn't mind answering my novice questions. Work was thorough an speedy. Will definitely call them again when I need them.

AMAZING! Came home to a broken valve on my hot water tank, Chris tried talking me through repairs over picture texts and on the phone but of course I had more issues and required a brand new valve. Friday night, 9pm, he came over and foxed it so quickly, so professionally and also gave me a heads up on other issues he noticed while checking out my other water stuff downstairs. HIGHLY HIGHLY RECOMMEND! And will be calling if ever needed again! Very handsome too! :)

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