I am not sure if they do good work, or if they don't....because they refuse to return phone calls..
After an initial dialog w the owner, he was 'supposed' to call me back after locating a spare part. our job request also entailed some additional plumbing work, and I am guesstimating this to be a 3 or 4 hour effort.
an initial phone call at 8:15 a.m. made by me
an additional phone call to follow up at 8:45 a.m. , made by me (promises that they would get back shortly).
I called again at noon, and was told that my call would be returned soon.
I called again at 3:30 , and had to leave a message.
The ownership team at Old Hilliard Plumbing must not need net new business .