Best Businesses in Columbus, OH

I had a 50 gallon electric water heater replaced. It was a swap of the same model on warranty since the 3 year old tank was leaking. They came to take a free look, then left to go get a replacement tank after 30 minutes. They returned back, 1.5 hours later, claiming they had to go to two places to find the correct tank. The tanks were swapped in 30 minutes. I was charged $1,016.00! This was just for labor as the tank was a free warranty replacement!

Apparently, I was unknowingly paying them hundreds of dollars per hour while they drove across town, to two places, to pick up the water heater. Based on my math, I was charged $406.40 per hour for this water heater to be picked up and then swapped. I was not given any specific breakdown of the cost. This pricing is absolutely astronomical and I will make sure everyone I know avoids this company going forward. I do NOT recommend Apex Plumbing Pros.

Originally the appt was scheduled for Friday @ 9:30.  At 11am I called to see when they would be here.  They called back at 3pm and said that their techs got caught up with jobs that took longer than expected.  They rescheduled for the following Monday.  They showed up on time and had the work completed very quickly with no problems.  Because of the missed appt they took $50 off the work .

This is my first experience with Drainbusters and I will definitely use them again.  They were timely, honest, helpful and actually saved me money.

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

Michael fit us in quickly, arrived on time, and quickly fixed our leaky sink. As I suspected, the disposal needed to be replaced.  I will always call McDemott Plumbing when we have an issue.  Friendliest and most professional plumber we've ever hired.

horrible job. they screw up our floors in our kitchen for no reason being lazy. also had a water heater installed and they used shark bites instead of wielding they we just lazy 100% not recommended

Today a service person from Mann entered our home without a mask to replace our garbage disposal. I askEd him if he was vaccinated and the answer was no. I asked him to get a mask and our 4 year old grandson and my husband and I (both over 65) left the home. When I called the office I was told that they could not force employees to get the vaccine. I replied, You can require them to be vaccinated to enter a home.  This is absolutely irresponsible for a company to put the community at risk and to be a party to community spread of the pandemic.

Plumbing One has very knowledgeable plumbers and are affordable.  I will use them again.

Great customer service in the office and on site. Friendly, efficient and knowledgeable.  Called ahead, showed up on time, walked and talked me through the issues. Thanks Amber and Pete!

Pricing very reasonable. This is the second time I've used G & M, still a local family company. I recommend them highly.

I have used them for several years but when I called to schedule service they started asking for a lot of information they don't need to look at a toilet. The person who answered the phone, looked up my account from the phone number. Really feels like the receptionist is digging for personal information.

Some time ago I called to have a shower faucet repaired. They scheduled a day or two out which isn't ideal with a leaking shower faucet but I was ok with that. Appointment was 4-5pm. Guy called at about 5:05 and said he would be there by 6. I left work early to be there by 4 mind you. 6 pm comes around.. nothing. He calls again at 6:15 and says he is just finishing up and will be there in about a half hour. Frustrating.. not even as much him being late as just not having enough courtesy to tell me BEFORE the time he said he would be there, but fine, I just want it done. I wait.. nothing. 7:30 comes around and he finally shows up at my door. He takes about 15 minutes to fix it, not too bad. Then he starts writing it up and has the nerve to make the remark of Well, it didn't take too long so I'm not going to charge you overtime (or whatever term they use) charges for being out here so late. Really! So $250 for that 15 minute call that you were 3 hours late to and you're going to try to make me feel special by not charging me extra for it? Why thank you! Not. Needless to say, this whole we will pay you if we are late thing is far from true. I would never recommend this place to anyone.

Called this company about installing underground drain lines from two of my downspouts. The woman that answered said Heston did not do this kind of work. I told her I knew they did because my neighbor across the street had them do the same thing to his property. I asked her to have them come and give me an estimate. She said there would be a charge of $99.00 just to give me an estimate. Their prices must be awfully high if they want $99. up front.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very professional, arrived on time - and confirmed appointment time the day prior. Project went smoothly, exactly as he described at our initial consult and price was exactly as estimated. Very happy to have found a reliable plumber - it is clear after meeting John that he is very knowledgeable and knows what he's doing.

I called Mike's Plumbing by just finding him on a Google search yesterday.  I talked to him on the phone and he gave me a quote.  I needed a minor leak fixed under my kitchen sink.  I told
him I would like him to fix it.  He said he could come right over.  He was prompt and very
pleasant, wonderful personality.  The basket had come loose and needed replaced which he
did in about 1/2 hour.  No more leak!  His prices are low compared to two other plumbing
companies that I called for a quote.  Mike's Plumbing is who I will call for all my plumbing
needs from now on.  I had good luck finding Mike's Plumbing and I give him 5 Stars!

I wish I could say enough good things about Emergency Plumbing Service. The drain in our basement overflowed due to a blockage and I had them come to my house. It was the first time something like this would happen to me and I was a bit panicked and agitated. They didn't lose their cool and gave me a first class phone and in person experience. Not only did they get the basement which was about 5 inches deep in water completely drained but they also got my water heater to start working again. They saved me thousands of dollars and I don't know what I would have done without them. Chris and Jen you are both fantastic and so are your employees!

We recently moved into a new house and had plumbing issues, with this last one being an emergency so I sent several requests to plumbing companies after hours. I was very grateful to Amanda Plumbing reaching out around 830am to get us scheduled for the next day. I also appreciated the up front pricing costs. The two gentlemen who came to the house were very nice and kept us updated about the process. I would highly recommend them.

I called on a Wednesday asking about a new water heater.  They walked me through a series of questions and then gave me a quote, with the understanding that it could change if they found issues other than what I had described.  This was reasonable.  They arrived the next morning and got right to work.  Their guy was very polite and kept things neat.  He indicated that it would be a little more work because the water valve snapped off (it was very old), but there would not be any extra charges.  The whole swap took just under four hours, he removed the old heater without making a mess and the bill was just as quoted.  I will definitely use them again if other plumbing needs come up.

CLB Plumbing gave me a quick response to an issue I was having with a leak from my bathtub/shower to my kitchen below. Tech came out diagnosed the problem within twenty minutes.   He went and got the part and an hour later problem solved. Answered several questions during the process and gave some recommendations on another issue.  I highly recommend!

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