Best Plumbing Services in Columbus, OH

I used this group in the past year for a drain replacement. The quote I received was extremely competitive. Beyond the price, the service was outstanding. Very honest and professional from the minute I talked to him until he left the job. Would highly recommend to others.

I have been using Drain Openers for more than 10 years now. They are wonderful!!! They are always prompt getting to the job, very courteous and their pricing is always fair. The quality of work is superb and I have recommended them to many others over years with no complaints from anyone. Dave and Tina Swisher are the owners and the two men that usually do work for me are Jeremiah and Mike. You can't go wrong with this company!!

Tony was awesome. Needed a faucet installed for an investment property and getting the old unit out was mission impossible. He went and got the materials and sawed and sawed until he was able to get the old impossible fixture out and he put the new one in quickly and most importantly correctly. He was pleasant and arrived on time. I wish every vendor was as timely and professional as Tony. I will definitely recommend him to everyone I know.

Wow!!  That's all I can say.  Chapman Drainage went above and beyond fixing my drainage pipes from intruding roots.  Worked with me for several months to assure that my basement stayed dry, then came out today and did a killer job and even did more than I asked for just to make sure the job was done right and so we wouldn't have to worry in the future.  The men were extremely professional and worked to perfect the job.  I'm sad I could only give a 5 star review, because they deserve more.  Recommend 110%!

Highly recommend- I contacted them for a city issue that needed immediate attention. Not only did they come out quickly but fixed at a reasonable rate and did a great job! Would definitely be using them again for any needs. Thank you!

We have used the same plumber in Reynoldsburg for 30 years.  This year, I decided to try a new company despite not having problems with my regular plumbers.  A clerical mix-up on the correct arrival time caused a minor delay but no tragedy.

The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue.  After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe.  Problem was, he had no correct parts on his truck.  Issue #2 will be skipped.  We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy.

Rates are competitive for the industry.  The plumber to customer attentiveness, and verbal skills were well above average.  No creepy weird guy shows up with plumbers butt, just a professional well spoken business man.  Kudos guys!

I was referred here because they have everything. Well, no they don't. And they don't even know how to make it work...without 5 adapters from this to that to another, just to make a simple fix. Home Depot has the exact part I needed. $12.00

Then, when I returned the two parts I did buy from Worly, totaling $16.00, they charged me $3.00 because THEY got it wrong. THEY gave me the wrong parts because they didn't listen.

I will NOT be back. I will not recommend them to anyone and they do NOT have everything. Including listening skills.  

Bad customer service. Bad interaction. Bad policy on returns. The cashier even said they usually don't have that on there. I'm not sure what it is.

Not again. Not me. Not anyone I know.

Prompt, excellent service at a reasonable price! I called for help to clear a stubborn, backed-up bathroom sink problem and Drainworks immediately dispatched an experienced, friendly technician (David Cardin), who quickly diagnosed and resolved the problem to my satisfaction. The whole process from initial call to paying my bill ($105) took less than an hour and a half. Can't beat this service!

I've used Foust Plumbing twice now. Both times I received excellent service! The plumbers were nice, courteous, and didn't try to talk me into unnecessary repairs. The first guy actually fixed a second shower for free! The second guy could have easily told me that I needed to have a hole cut into the wall to fix a leaking shower faucet, but instead found a way to fix it without damaging the wall. I will totally call them again and recommend them to friends.

Our home warranty called The Service People to replace a water heater that was leaking.
Tony did a wonderful job, and even cleaned up before leaving.
I would give them 5 stars, except for the $175 permit fee that was charged, when the permit fee in Pickerington is only $60. I understand adding a little bit to the permit fee as an administrative costs but near 3 times the fee is outrageous.
When I called the office administrator about it, she said it was decided by the technician, when I asked Tony about it, he said it was decided by the office, leaving messages for an explanation of the difference resulted in no-one responding. Finally I asked the home warranty company to find out for me, and they got a similar vague answer.
Conclusion, they will do an awesome job for you, BUT if there are any permits needed, take a minute to call your municipal/city office beforehand so they can't pull a quick one on you.

Prompt, courteous and great price! Heat is back on!
Call them if you need HVAC help! They know what they're doing.

If you are in need of a plumber, please give them a call!  They are highly professional, do not push to fix anything that doesn't need to be fixed and have extremely reasonable prices.  They were also able to get us on the schedule for 2 days after we called.  Everyone else was 2+ weeks.

The office representatives and technicians who do the work are great. It's the rip-off artist who shows up at your house half an hour later to show your his recording of your terrible drains and tries to scare you into digging up your yard that's the problem.
Three years ago, we needed an emergency drain clear on a Sunday. The tech shows up, clears the drain . . . and then Jimmy showed up. What a shyster. I don't even believe the video he showed us was a recording of our drain. I think he just played us a video from his bank of recordings (always make sure they show you the camera WHILE they're going through your drain).  Tries to hard sell my husband into thousands of dollars of necessary repair work. When I declined, he said, That's fine, my toilet will be working tomorrow.
Later in the week I called Eco-Plumber and they confirmed that although there was a small displacement of the pipe (he showed us the camera as it moved through the pipe, and none of the issues Jimmy showed us were there). He told us that if we had the drain cleared every other year or so, it could last another decade.
Fast forward to last week--yikes, another drain plugged (after three years. Really, it's our fault for not addressing it immediately, until it was solidly plugged). Eco-Plumber couldn't send anyone out that day. So I called Mr. Rooter. Guess who showed up with his hard sell again? JIMMY. Walks into our house without a mask, starts his flim-flam game, mentions how great Trump is (guess he missed the Biden sign prominently displayed in our yard), and gives us the same spiel. The technician was already done, but he warned us about the imminent failure of our whole drainage system. Okay, buddy. Whatever. NEVER AGAIN.

I am 74 with special child 48, my experience with Chris Plumbing was Unprofessional and Chris DID NOT do any work, yet led me to believe he fixed my problem. 11-7-16 I called Chris Plumbing about water ring around toilet, Chris said he had a job shortly but could stop and give me a free estimate.  Came in flip flops, and shorts, no paperwork,I took him to son's upstairs bathroom, Chris jumped up and down said I needed new floor wood rot. I told him I did not need a new floor as I had a new wood floor, toilet, sink, painted in less that two years ago, then Chris said he would take the toilet off and check everything out.

Came downstairs in 5 minutes said plumbing fine everything ok but had time to fix it. Went to truck came back with no tool box went up stairs.

Came down in 10 minutes said it would be $100.00, asked if I could take the discount listed on his ad, Chris said he already did that it was $100.00.

My son's caregiver was up stairs the first five minutes, came down went to the basement to get laundry, when Jim came up I was writing the check for Chris thinking Chris did work. I walked to the truck with Chris as he did not give me an invoice and I thought he would write me one, Chris reached into his truck and gave me his business card, no last name, no address, picture of a women and two kids, could hardly read phone #. Chris said he had been listed with Westland Messenger for years and if he get one complaint they will drop his ad, no need to worry gave 30 day warranty which I noted on the check.

Two days later On 7-9-16 I went up stairs to see if my son made his bed. There was water all over the bathroom floor, being by myself I put towels all over the floor. Went down stairs and looked up Chris Plumbing on my iPad. There was a review on Chris Plumbing back in 2011 almost the same as what happened to me, they said Chris said he would come three times to check out his problem and never came, with that I called another Plummer.

They  came right away, Had to snake line, said bad blockage way down, they did fix my problem. If Chris did anything Chris would have found the blockage as well. They charged $114.00 but did do the work. I called Chris and told him I wanted my money back, he said he did not trust me, I hung up.

Sent Chris Plumbing in Galloway a CERTIFIED LETTER asking for my $100.00 they would not sign for the letter. I reported this to Westland Messinger and the BBB.

I feel Chris Scamed me when I told him I did not need a new floor, to take advantage of a 74 year old lady when all he would have had to do was snake the line blockage.

I tell my story so others may not be taken in 15 minutes, I feel like a fool, my son's caregiver told me he could not have done anything in such a short time, said people like this should be stopped. That is why I wrote this, it is the principle of thing, shame on you Chris.

DO NOT PUNISH YOURSELF BY HIRING K&D PLUMBERS.  There are far too many honest, reliable, competent, and hard working plumbers for you to waste your money on this crew.

If you want to feel like a second class citizen, use K&D Plumbing.  David and team were hired to do several plumbing jobs on my house addition.  David's communication with me and my general contractor was horrible and virtually nonexistent.  David would regularly not return calls / messages and failed to follow through on several critical items (i.e., permit coordination) that caused significant delays in the project.  His failure to talk to the paying customer and follow through on promises also caused delays throughout the project.  To cap it all off, David sent one of his plumbers to change out a natural gas feed line to a fireplace.  His plumber had installed it previously, but his work FAILED the City's inspection.  David regularly pulled his plumber from scheduled dates to fix this poor work.  Upon completion of this last bit of work, David overcharged me by $95 for an hour of labor that his plumber did not work.  He agreed to me not having to pay for the 1 hour his employee did not work on my job, but he never sent an adjusted invoice.  In the flurry of paying several trades for their services on my home, I mistakenly overpaid David the $95 for the 1 hour not really worked.  I contacted him quickly to notify him of the error, but he had already cashed my check.  I requested a refund for that overage.  He told me that he 'deserved' the extra money and refused to refund it.  Eventually, he agreed to send me a $95 check.  Well, that date came and went without me receiving a check or hearing a word from David.  After a couple weeks, I again attempted to contact David to inquire about the money and refund.  He told me that he has no intention of returning my money and that it was my problem since I wrote the check.  There is a term for someone who makes promises and does not keep his word.  There is also a term for someone who takes things, in this case nearly $100, that is not rightfully theirs.

I give them a poor rating related to communication, professionalism, and my overall experience with them, but let me explain. T & R was assigned to me by my home warranty company for a plumbing issue I was having. I called my home warranty company on a sunday evening and placed a claim with the automated system. I had done this before with a different household issue and everything went smoothly, so I had no reason to think twice about doing it again. T & R never contacted me as a contractor had in the past. I waited until later in the day on the following day, Monday, and then called my home warranty company to report that I had never been contacted. At this time, my warranty company got in contact with T & R and I was given an appointment window for the following day, Tuesday from 9am-1pm. After 1pm when T & R never showed up, I called my home warranty company again. They contacted T & R who stated that a man had called them and reported that our issue had been resolved and that we no longer needed a plumber. I am the homeowner, a female, and while I do have a roommate, she is also female and doesn't deal with homeowner issues and we definitely still needed a plumber. I'm not sure if they had another invoice with a similar address and they canceled ours by mistake or what the issue was, but I did not cancel my appointment and no random man did so on behalf. I tried calling the company (which as far as I can tell is just this guy, Rocky, with a cell phone) and got no answer. I called my warranty company back and was told since it was directly before the holidays, there were a limited number of companies that could provide service on such short notice and that due to the previous conflict, T & R refused to make another appointment to provide service to me. After a whole extra debacle with my warranty company, eventually I had another appointment with T&R for Wednesday between 1pm and 5pm. Again, T & R did not show and did not call to let me know he wasn't coming. I called him and he told me he was running behind and he said he could come but that it would be closer to 8pm. At 8pm he still didn't show up. He stated he was running behind and that he would be able to see us the next day, Christmas Eve, at 9 or 10am. At 10am he did not arrive, and I called him again several times, and he replied with a text message Sorry, busy, call back later. About 10:20 he did return my call and stated that he was not able to answer the phone because he was on the line with my warranty company. He said he would be arriving in about a half hour or 45 mins. An hour later he did arrive. He stood looking at a pipe outside and gave me several reasons why he couldn't fix our problem before even attempting to fix it, stated that it was an issue my HOA would have to resolve because all of the lines to the sewage are all connected, that his lines would not be long enough, etc... I am not a plumber, obviously, but no one else had report an issue in the HOA or had plumbers at their home, so NO, this was not an issue for the HOA. Eventually he did run a line down the pipe outside and pulled out what was creating the problem. The night before he came out we noticed water damage on the ceiling in our living room, directly below the bathroom. I showed it to him, sure that since I had not had plumbing issues up until this point, that the house being backed up had created this problem and he guaranteed me that this was a separate issue and that I would have to call my warranty company back and create a separate claim. Again, I am not a plumber, but it seems like 2 separate plumbing issues at the same time is highly unlikely. So to recap, I spent 5 days unable to shower, use as sink, do dishes, or wash laundry waiting on this guy to keep his appointment or at least communicate that he wasn't able to do so. It was not like it was just a clogged toilet, I was having to go to my gym to shower to get ready for work. If I had a regular 9-5 job I would have missed 3 days of work waiting for this company to do what they said they were going to do. To top everything off, when I went to pay, conveniently, his credit card machine was broken until the 7th of January, so I had to write a check, which was extremely inconvenient, as most people use credit cards for just such emergencies when they experience an unexpected problem like this. I called that day and placed another claim with my warranty company to have the leak that is damaging the ceiling looked at and I even gave the benefit of the doubt, since it was a holiday and a weekend and I had some traveling to do myself, and today is wednesday, almost a week later, and I contacted my warranty company to see why a contractor had never contacted me and what do you know, it was supposed to have been T & R. I demanded a different company be assigned to me. I would not do business with this company (and I am being generous with that term) again.

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