Best Plumbing Services in Columbus, OH

Jarrod arrived on time and got right to work. As I watched him going about his job I was impressed with his energy and efficiency. Once he was done, he took the time to explain some simple things I could be doing to preserve the life of the crazy-expensive Jet aerator. He clearly knew his job and how to tactfully explain that the septic system is not a maintenance-free hole in the ground - it requires a little attention from the homeowner. No one ha ever taken the time to explain that to me.

Great job, Jarrod, and congrats to Chuck's for hiring such good employees.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

This is the second time I've used Mr. West's services for my plumbing needs.
As usual he did an excellent job.  Very professional.  
When he makes an appointment with you he keeps it and shows up when he says he will.  
I will gladly call him again if I have other plumbing issues.

Thank you Eddie, you are the best.

Deb Freitag

Do not do business with this company, we had a new HVAC system installed by them in our attic as we have no basement. Took twice as long as they told us and cost nearly $20,000. They messed up 2 different things for the condensate and I walked into the bathroom to find water pouring out  of my light switch and the ceiling vent and then noticed lots of water stains on our ceiling.We called and they said they couldn't come out until next day?! My husband had to go up and open a nozzle for the water to flush out. They messed it up and it all flooded and we had to have a company come out and tear our whole ceiling down in the living room and bathroom and replace the whole ceilings and part of the walls after having loud machinery in here and open ceilings for 5 days for everything to dry out. They didn't want to own up to their mistakes or help us out at all we had to fight with their insurance company while the contractors who came to fix the mistakes were threatening a lien on our home! Nobody should have to go through that. Fast forward to now still less than a year later and my husband smelled propane in the attic when a technician was out fixing a vent and he told him. The guy supposedly tested and found no leaks. We ran through an entire tank of propane in a month and a half and I only keep house at 69 and its tiny. A tank would last us a whole year before so they came back out again and checked and low and behold found a leak IN OUR ATTIC from them not doing the job properly! I am super upset, my family could have been killed and they do not even want to compensate us the $1300 it cost to replace the tank of propane we just had filled. The customer service is terrible and they do terrible work, this is the 3rd problem we have had on a brand new system for mistakes that are their fault!! Who knows what else they have messed up on

As the other review said, it is never a good thing to need these guys.

I called and got a voicemail. The person Ken sounded like a great guy. He also gave his prices up front on the voicemail so there were no surprises.

He didn't show up at my house, his son did. I thought great, a young kid who is going to do a half *ssed job and leave a mess while being a disrespectful brat. I was pleasantly wrong. From the minute he walked in the door, he was great. We conversed about my dog, which would normally scare people coming in. We talked about the issue and he went right to work.

Fifteen minutes later, the kitchen sink was clear again. He even gave suggestions on keeping it that way.

He insisted upon cleaning up, even though I told him not to worry about it.

This was by far the best experience I have ever had with a company like this.

Romei & Son is a staple Granville business: friendly, fast, and never too far away. the two times that I've had business with them, they were able to accommodate my request within the day, once within the hour. The staff is polite and efficient, getting right to work and making sure things are back in working order.

if i could give zero, i would. the person who drives their truck is terrible and their service is poor

Had an appt scheduled for more than 2 weeks to have Long's Plumbing replace an outside faucet and a broken water line to that outside faucet. Appt was scheduled for 9-11 am. I called at 11:30 am. They are running behind schedule. I called again at 4:30 pm. Yes, they will still be out today. It it now 8:10 pm. Do you still think they are coming? No call. No apologies. I've wasted an entire day, waiting for a plumber.
My time is just as valuable. VERY UNPROFESSIONAL !!!

Please avoid this business at all costs. My wife and I called this company a few weeks ago to perform some work for us that involved moving the main stack and relocating some copper pipes. The phone number got us in touch with a Tim Fannon who has a fraud/scam track sheet easily searched out on google.

Tim came out and gave us an estimate on the repair and we set a date for him to come out. On that day, he was a few hours late which happens, but  ended up leaving my job site and saying he had to postpone 2 weeks without any reason. I made it clear during Tims first visit that I had a timeline and set my expectations accordingly.

During the initial visit, we even put down a $550 deposit on the job. After Tim said he wouldnt be out, I had to try calling him all day to get ahold of him but he never picked up nor returned my calls til late in the day. We agreed that he would keep $100 for his time and return $450 to me, which I thought was generous.

Long story short, Tim never showed up with my money and wont return my calls so now we have to involve the local police which is nothing new for Tim. Dont use these guys, period.

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

Showed up on 3 different occasions with out a ladder knowing they had a roof top unit.  Last time tech needed to call for another tech to bring a ladder total time waiting on them at this point was  4 hours from promise time.  Then the tech didnt know how to read a volt meter...in addition the tech said the a electrical relay was leaking oil.  Really....leaking oil. Almost 1,800 dollars estimated for parts....curcuit board , motor, and relays.. Come to find out it was a motor for $600  from Techno Air fixed the problem....
Thanks Techno Air for not screwing us...
After speaking with American Air manager he still charged us with a service call that i lost 6 hours total time off from work do poor service from American Heating.

Turn around and run. They price-gouged us during the pandemic for a new sump pump then refused to assist us when it broke after a few weeks. They refused to call us back and provided zero customer service. Do not give them your business.

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