Best Plumbing Services in Columbus, OH

We placed an order for our 1500 gallon septic tank to be pumped.  The tech, Jarrod, was excellent!  Fast, friendly, professional.  We talked about the system and he was very good at explaining how it worked.  He answered all my questions.  I know who I'm going to have do the next pumping for sure. The price was reasonable too.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

This is the second time I've used Mr. West's services for my plumbing needs.
As usual he did an excellent job.  Very professional.  
When he makes an appointment with you he keeps it and shows up when he says he will.  
I will gladly call him again if I have other plumbing issues.

Thank you Eddie, you are the best.

Deb Freitag

To begin with the tech was great, he was very polite and explained exactly what was wrong with my hot water tank. It was under warranty so I just had to pay for installation which I was presented the bill of 397 dollars after installation which I paid before he left. This took place in October, today I get a bill for 99 dollars which I thought must be a mistake in billing. I called and was told the bill I received was for diagnostics and that they had e mailed me a bill. I am not the best at checking my e mails, didn't know why they would have billed in this manner and was not told I would get a paperless bill and that diagnostics was not included in my installation. I did not discard a e mail from them so I typed Jons plumbing in my e mail search and there was no email from them. This is the first and last time I will use them, there are different options out there. Office staff was not very friendly in explaining why I had not received a bill previous to this, I was under the impression that my bill was paid in full the day the tank was installed.

I called Only Drains after we had detected a spongy blockage in the lawn drain that ran from downspout to the street.After I left my message, business owner Ken returned my call the next business day and set an appointment the  following afternoon. Received courtesy call 30 min before arrival. At the job, owner's son Casey promptly set up equipment, snaked  gutter lawn drain and used cutter blade to remove small ball of tree roots. Casey was precise in explaining/  completing  the work, and gave helpful information about dealing with the issue going forward.  Owner also stopped by to check on problem (he  had been  working nearby), saw it was being easily resolved by son and left. It was nice to meet owner and appreciated the concern he showed for our situation.                                                                                                                                  
                                                                                                                                                       
                                                                                                                                                       
I was charged less than I had been quoted on the phone because the task did not take as much time as had been expected. We had not  asked for a reduction  and were pleasantly surprised by this company's honesty and fairness in charges.

Both father and son were polite, friendly and easy to work with.  We highly  recommend Only Drains and would definitely call them  if we have drain problems in the future.

Scott is nothing short of EXCEPTIONAL! We were in the middle of a renovation nightmare and Scott saved us. He came and fixed everything. He works with the precision of a surgeon; the quality of his work cannot be matched. On top of that, he is incredibly responsive - I recommend texting the number on the answering machine. He came to our home immediately even though it was not an emergency.  It was a big job that he got done quickly so our renovation could keep moving. He stayed late both nights to finish the job. He exceeded our expectations in every way!

Just completed my spring checkup, and once again, all Techs, Electrical, Plumbing, and HVAC, are courteous, professional, and provide services that are spot on. Folks, the Carps Club is worth your money; sign up and you won't regret it.

Sincerely, Devoted Clientspring

Scott

I would never recommend this company! I tried them once and got nothing in return but a $948 bill. They said I needed a new thermostat... it was working fine but they installed another one and when I got home the house was freezing! I had to do without heat on the coldest night of the year. So they replaced the thermostat that worked fine with one that was broke. I got charged for$190 plus labor to replace the thermostat with a broken one. The actual service was done on my parents but I live in the guest house and was working unable to stay there and make sure they didn't get taken advantage of. They called Long's out to check everything because they felt like their utilities were too high. They replace my thermostat with a broken one I had to do without heat on the coldest night of the year. When my parents showed me the bill there was nothing but codes on it and it would take a rocket scientist to figure out what in the world you were being charged for. When I  call the owner and asked him to explain the charges he got very defensive. When I told him that the thermostat they put in was not needed and the new one only caused the system to shut down. I told him that my mom and dad could not read that bill and that they installed parts that were not needed. I said I am only watching over my mom and dad and he said yeah and I bet you're a thorn in their side too. I could not believe it! He was supposed to be a professional? He was mad because I intervened and called him out on the charges. It's all coded but bottom line is I would never use that company again! When I mentioned giving him a not-so-good review he called my mother and father and said you better tell your daughter not to post anything negative or I will sue her. He also said I hope she has good homeowners insurance. He was trying to intimidate them.

Tim is obviously a con artist! He never had any intention on fixing my water line leaks. He quoted an astronomical price and I told him he was too high. He asked me to counter and we finally agreed on $580.00. There was one catch, I had to pay him up front! He capped off the two lines that were leaking and said he would go buy the supplies. He never returned, and when I called, he said he was in a car accident and would be late. I called him three hours later as he didn't show and he blocked my phone number! I called from another line and he picked right up not knowing it was me. He gave an excuse of another emergency and said he was on his way. Five hours later, I tried him again and he blocked that phone number as well!

This guy is a con-artist and he never has any intention on doing the work. I was connected to him by one of those online services, I can't remember which one, so I never bothered to look him up and check reviews or the BBB. Look him up yourself. He has judgments against himself and does this sort of thing as a pattern.

I'm going to my county sheriff's office Monday to see if I can get criminal charges against him. My attorney said his pattern shows racketeering which is punishable under the organized crime RICO statutes.

NOTE to all: Stay away from this criminal!

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

My new house has the unit installed by them.  I was on contract for a few years.  The unit had many issues and looks like 20 yr old instead of actual 5.  I got an impression that some of their technicians are clueless. They had to send someone else to fix previous mistakes.   I finally had it when my 5 yrs old heater stopped working couple weeks after American maintenance visit.  Sure enough -it was a weekend.  When they offered outrages weekend rate, I knew I had to cancel.  Which I did.  Will never call them again

These guys are great.  I've had them to our house multiple times because our house is old and we have trees and the lines need to be blasted out every couple of years.  They show up when they say they will, they do the job without trying to up-sell anything, they clean up after themselves and they are reasonably priced.  They are my go-to plumbers.

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