Best Plumbing Services in Columbus, OH

We placed an order for our 1500 gallon septic tank to be pumped.  The tech, Jarrod, was excellent!  Fast, friendly, professional.  We talked about the system and he was very good at explaining how it worked.  He answered all my questions.  I know who I'm going to have do the next pumping for sure. The price was reasonable too.

Sewer Pro will be our plumbers from here on out.  We had another plumbing company come out to our house earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible.  They also quoted us an exorbitant amount for the repair.

We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house.

Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs.

Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion.

If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Wow. I was blown away by the service & honesty of Windsor Rooter/Plumbing. You know how sometimes you come across that honest, down to earth company that you'd be happy to do business with? Windsor is hands down one of those companies.
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We needed a plumber to fix what we thought could be a root intrusion, a clogged main, or a break in our main sewer line. My wife gave me the name of two companies, that she had researched, to call and set up initial appointments. Windsor could not do the day of but I was promptly scheduled for the next day. It was a breeze to make an appointment with Windsor.

The other company, could come that day but, couldn't give me even a ball-parked time frame of when they would be there. I got just a 30 minute warning call that they were on the way. The other plumbing company quoted that the repair basically required ripping up part of our driveway to replace sewer pipe and the addition of an access pipe. This was to eliminate their diagnosis: a clog cause by an intrusive tree root into the terracotta sewer pipe.

As with any possibly large home project we always seek out additional opinions & quotes... And boy, am I glad we did!

Justin, the guy that met me for the appointment was honest & straight forward. I gave him the run down of what the company the day prior had told me and we decided that he'd run a camera down and give me his analysis of this 'let's rip up your driveway' root intrusion.

Pretty sure that we he came across the root that he said something along the lines of, 'That's it?'. After running a camera down he let me know that he would not feel ok with ripping up a driveway to fix that small intrusion. That there were much less invasive ways to handle this small amount of root in the sewer line. He did point out a spot a little further into the line from the dreaded intrusion that at some point might become disjointed at a bend in the pipe- something that the initial company didn't mention.

All in all, a root intrusion that nearly cost us a massive chunk in repair costs was handled for far less.

Great contractor to work with. Does excellent work. I highly recommend Ryan and his crew.

This is the second time I've used Mr. West's services for my plumbing needs.
As usual he did an excellent job.  Very professional.  
When he makes an appointment with you he keeps it and shows up when he says he will.  
I will gladly call him again if I have other plumbing issues.

Thank you Eddie, you are the best.

Deb Freitag

Do not do business with this company, we had a new HVAC system installed by them in our attic as we have no basement. Took twice as long as they told us and cost nearly $20,000. They messed up 2 different things for the condensate and I walked into the bathroom to find water pouring out  of my light switch and the ceiling vent and then noticed lots of water stains on our ceiling.We called and they said they couldn't come out until next day?! My husband had to go up and open a nozzle for the water to flush out. They messed it up and it all flooded and we had to have a company come out and tear our whole ceiling down in the living room and bathroom and replace the whole ceilings and part of the walls after having loud machinery in here and open ceilings for 5 days for everything to dry out. They didn't want to own up to their mistakes or help us out at all we had to fight with their insurance company while the contractors who came to fix the mistakes were threatening a lien on our home! Nobody should have to go through that. Fast forward to now still less than a year later and my husband smelled propane in the attic when a technician was out fixing a vent and he told him. The guy supposedly tested and found no leaks. We ran through an entire tank of propane in a month and a half and I only keep house at 69 and its tiny. A tank would last us a whole year before so they came back out again and checked and low and behold found a leak IN OUR ATTIC from them not doing the job properly! I am super upset, my family could have been killed and they do not even want to compensate us the $1300 it cost to replace the tank of propane we just had filled. The customer service is terrible and they do terrible work, this is the 3rd problem we have had on a brand new system for mistakes that are their fault!! Who knows what else they have messed up on

I have received services from (Ken Shaw and his sons) Only Drains for several years. It doesn't get any better than this. The honesty, integrity and hard work of this company is beyond words. They are wonderful as well the work performed.

We have now called Scott twice.  The first time was for a leaking outdoor hose.  The second was a true emergency with standing water in our basement bathroom.  He was at our house in 15 minutes despite it being 7:30pm.  I was tremendously impressed!  Then today he replaced out water heater ahead of schedule!  We have hot water again!!!  Scott is a true craftsman and great with customer service.

Just completed my spring checkup, and once again, all Techs, Electrical, Plumbing, and HVAC, are courteous, professional, and provide services that are spot on. Folks, the Carps Club is worth your money; sign up and you won't regret it.

Sincerely, Devoted Clientspring

Scott

This is one of the worst experiences I have ever had with a company. I first called them trying to get an estimate for work. I was no-called no-showed on several different times for appointments to get estimates. Once I finally did get someone to show up for an estimate, they verbally told me what needed done but I could never get a written estimate. I was rarely called by the company and every time I did call, no one knew what was going on. Out of my frustration with a lack of written estimate, I agreed verbally to have the work done. They no-called no-showed several more times when they were supposed to do the work. I requested to speak to the owner. No call back. This all happened in about a 3 week period. It's very apparent they have no care for their customers and they have no desire for business. I would not recommend this company to anyone. Foust Plumbing & Heating in Plain City does service calls to London runs a proper business.

Tim Fannon has been nothing but trouble.  He said he was licensed but now I can't find his license in the state database.  He said he would be having our new water heater inspected but didn't.  We spent thousands of dollars on a unit that after a month or so has already spent many a day error coding.  He does not stand by his work.  RUN!!!!

Robert Jarrett was contacted to complete my basement project. He didn't complete the painting, drywall and laid warped flooring. He stated he would correct the issues. He is MIA after being paid. Haven't been in contact with him in over 6 mos

This is an appalling company that charged my 96-year-old mother-in-law $2000 To fix her air conditioner. Knowing she wouldn't know the difference and either I or my husband could be there at the very time that this was happening they went ahead and just did it instead of giving her a quote and charged her $2000. I would not recommend this company to anyone. Knowing she is 96 and probably would just go ahead and pay it since she's had no air conditioning for a day and a half. People love to take advantage of the elderly and I believe this company did just that.

These guys are great.  I've had them to our house multiple times because our house is old and we have trees and the lines need to be blasted out every couple of years.  They show up when they say they will, they do the job without trying to up-sell anything, they clean up after themselves and they are reasonably priced.  They are my go-to plumbers.

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