Mr. Handyman of E. Columbus, New Albany and Gahanna

I can't say enough good things about the tech, Chris George, that came to do some plumbing at our house. There ended up being a problem and he came back and made it right. Great guy!

I've used Mr. Handyman for 3 different projects at my house and there is a reason I keep coming back. When the stairs to my front porch started deteriorating, I had a tough time trying to find a decking company to rebuild them since it was a smaller project. Mr. Handyman came out and had it completed in a day. The next call came when someone broke into my garage (detached), ruining the entry door. When they found out I couldn't close or lock the door because of the damage, they came out the next day, sured up the frame, and made the door lockable. After that, they replaced the door, anded a security door, installed my Ring surveillance light and wired the garage with more outlets. And this past time, they came to the rescue when another company accidentally tore out my back porch.

The staff is incredibly kind and communicative. The quality of the work is top notch and I always feel informed. They aren't the cheapest, but they actually show up and do the work. After scheduling with a few other companies, I'm willing to pay the premium for the work to be done well and on time. There are instances where it'd be more cost effective to use a specialized company, especially for big projects. But if you're like me and not really handy at all, these folks are great.

I rarely leave bad reviews but stay away from these guys. The work they did was good but now they're trying to double charge me for some of the work. Paid for part of the work the day of service and they refuse to subtract that from the invoice after being provided with receipts several times. Its been four months since the service, two months since receiving the incorrect invoice, and no response from Lee, the only person that can edit the invoices. They've even gone so far as to ignore my phone calls. Very unprofessional and difficult to work with.

Use caution and get a second opinion when dealing with this business!

I contacted Mr. Handyman of East Columbus, New Albany and Gahanna get an estimate to have a 10 square foot bathroom shower floor retiled. I was asked to send in a picture of the floor, which I did. Much to my shock, the estimate came back as a three-day job for $6,000 - $7,000!!!! I was told that they'd have to tear up the shower step-in, the tub underneath the tile and the subfloor. I said that I only wanted to have the tile redone and their response was that it was the same price as they were planning on having to rip out the subfloor (and all this from a picture!). I asked if they charged $1,500/hour and was told that they don't charge by the hour, they charge by the job.

I just had a professional tiler look at the shower floor, and he estimated the job at $250. Quite a difference! Just to be sure I was comparing apples to apples, I asked him about the tub underneath the tile as well as the subfloor. He said that there was no need to touch any of that and went on to say that there's a special glue that can be used to overlay the new tile on top of the old tile. The gentleman I am now dealing with has been a tile installer for 30+ years and comes highly recommended by several people I know. Care to guess who I'll be going with?

My entire exchange with Mr. Handyman of East Columbus, New Albany and Gahanna was done via texting, so I have a written copy of it all. I'm not sure what would possess someone to quote a job that is 2,400% - 2,800% higher than normal, but it only takes a couple of uninformed customers to make these ludicrous prices pay off.

3.5 stars rounding up to 4.

Let me start by saying this was contractor #7 I contacted to do this job.  The other 6 stalled somewhere between showing up to give an estimate - all the way to pulling a no show when the quote was accepted and the job was scheduled.  Needless to say, I was pleased when someone finally showed up to do the work.

I was able to schedule the job within several business days of contacting them.  They charge an hourly rate - and I opted to provide materials.  I needed a water damaged spot in the sub-floor in the master bathroom repaired - which then required the flooring to be replaced.  Of course, all the linoleum had to be removed and the toilet taken out.  No small job, despite the small spot damaged.  But the work was mandatory as we are working to sell the house this year.

I dealt with one person and he was quite pleasant.  Communication was good with the company - reminder, notice of who was coming, etc.  The worker went about his business with little bother to me.  He only let me know when he was going to pick up materials and asked my input about the replacement tiles.

The one thing that disappointed me - he didn't go to the most convenient store - so he got stuck in traffic which cost him time and ME MONEY.  I should have been more specific but since I mentioned the name of closest place and he went elsewhere - I thought I had conveyed the information.  WRONG.  Lesson learned.

The delay in traffic kept him from doing another small job I needed done.  But at that point, I wanted to stop paying his hourly fee and called it quits when the job was finished.

He did a nice job of cleaning up and removing his waste materials.  I would use him again for a job that warranted their pricing scale.  I will either do the smaller job myself or find someone who will fix it for a fee.  Recommend if you're done being stood up by all the other contractors but you will pay for the work.  Definitely not a cheap proposition.  And I recommend you buy the materials yourself.

Do not even consider this! They ruined wallpaper... couldn't hang a mirror! Please find someone else. i own a construction company but don't have time to send my guys to do these items: My wife had to ask them to leave. I am suing them. They are awful and also don't answer the phone.

Lydia is always so helpful and friendly! So nice to hear hear cheerful voice when i call them. Wonderful owner too!

Very friendly and professional technician, he did a great job installing a hanging ceiling fan and a hanging chandelier light.

It turned out that I got the wrong storm door. Nonetheless the guy who came out was very understanding about the expense of two visits and made us a deal to get the work done with the second and right door. For this I was very appreciative. And, he did a great job on install. Five stars!