Best Plumbing Services in Columbus, OH

Very fast service. Went to do laundry the other day and found water all around the hot water heater. Called Mickley plumbing around 12:30 to see if they could replace it.
To make a long story short they were here and had it replaced so fast it was hard to believe. Cost was reasonable and I was able to go do my grocery shopping by 4:00.
I am so thankful that I called them, no run around no hidden cost I was charged exactly what I was quoted. Would highly recommend.

Great people to call. Honest, great pricing and they really do an awesome job. When you totally trust a company like this, you don't call anyone else!

Very professional, responsive and explained all options. Highly recommended. Family owned local business.

This review is related to billing issues D & L plumbing refused to fix in a reasonable and fair manner.

After working on an initial clog in my drain, D & L plumbing contracted with Drain Master to finish the job they could not.  Drain Master came out and found that a small piece of PVC pipe D & L installed was completely filled with a solid, crystallized substance. Drain Master informed me someone must have poured something down the drain to cause the clog.  No one in my family poured anything down the drain or touched it after D & L left. Drain master replaced the PVC pipe D & L installed, and everything worked great. D & L refused to refund the $184 I never should have been charged, as I did not cause the issue Drain Master fixed.  D & L was also not upfront or transparent in communicating that they intended to charge me $184 for what was roughly 20 minutes of Drain Master's work.

D & L Plumbing billed me for three hours of their labor for this job. When I saw the bill, I knew this was not correct, and inquired as to whether I was billed for when they needed to go back to the headquarters for needed supplies. I was informed that I was not charged for the trip to and from the business location, but that the workers clocked four hours but worked three at my house. While I did not watch the exact start and finish times, I received a text that D & L was on their way to my house at 1:16 PM. My wife arrives home from work no later than 4:20 PM, and they were already gone when she arrived. I was told that an hour was taken out for travel time to get the equipment, but that is not possible. I should have been billed for two hours of labor and not three, but they did not refund this hour.

D & L also sent out two technicians when I only asked for one.  The second gentleman appeared to be learning, and I did not agree and was not asked if it was okay to pay for someone's training time.  The trainee was a very nice guy and will probably be a great plumber someday, but the bill was deceptive, as it did not itemize the second technician's charge.  This charge was removed when I complained about it, but I never should of had to do that.

I found trying to resolve the billing issues in a reasonable fashion very frustrating, as the person I was interacting with was not at my house and was essentially telling me I was wrong when he was not there.  I did not appreciate essentially being called a liar when I was here and saw what happened.  The main D & L technician was great, but I do not trust the management or their billing practices.

Friendly on the phone, got a fast appointment, and Eric and Dillon did a great job making sure we were happy with the work that had been done. I couldn't be happier with the work or the price. If you're looking for a company to use, look no further!

He refused to work on plumbing due to sewage smell. The reason i called him was to fix the sewage so it doesn't smell. He was also 2 hours late for appointment.  Bad service all the way around.

I called them several times to to tell them my faucet was vary loose n moved in n out n left to right. They kept telling me they would call me back and never did. I would NOT recommend them to anyone

Worst service ever!!!  Our family has used them in the past and never had any issues. My mother had a gas leak and called Bartholomew to come out for an estimate. The FIRST sign of bad business is when they couldn't give an exact date when they could come out, they just said, In a few days. So my mother had to wait around the house until they showed up.

Well, they called and said they would come on a Friday, they never showed up or called to say they couldn't make it. When my mother called on Monday to find out why no one showed up on Friday, the young lady said they were really short handed and did not give a reason for no one calling to reschedule. That's the second sign of bad business.

Once they finally came out, they did the evaluation and said they would call her later that day with the price. Of course, no one called. When we called to find out what the cost would be, the lady rattled off the price almost immediately and said they would be out the following Wednesday. Guess what, you guessed it, no one showed up or gave a courtesy call. That's the THIRD sign of bad business.

After a couple days of not hearing from Bartholomew, we called again. This time we were told no one has been out because of the rain and they have to dig. That's funny because no one mentioned having to dig when the evaluation was done. So now they are just flat out lying to us, which is the FOURTH sign of bad business.

So now we're waiting for the rain to stop which of course it rained 7 days in a row so there was no telling when they would show up. We made another phone call to get an idea and they said they were waiting for the parts to come in they had to order them. Hmmm... Why weren't the parts ordered well before now or after the estimate was done was our question, and of course they had no answer.

Tuesday we called and they said the parts just came in and they will be out and Wednesday the next day. Well someone did come out in the morning looked around and said she will be back he had to go pick up the parts. Ummmm....Why did you come without the parts to begin with with my mother's thoughts, but okay whatever. I'll give you one guess what happened......yep, he never came back. When I found that out I called myself to see what the deal was and I was told by the owner's wife she didn't know anything about anyone coming out because she was not in the office all day but she will call the gentleman that came and have him call my mother. Wait for it.......wait for it....

This is my go-to place for plumbing issues. They charge $160 for the first hour and then charge $100 for each additional hour (billed in 15 minute increments). They will tell you this when making the appointment. Depending on the time of day I can get service the same day or the next one.

They've unclogged sinks and run a snake through the main sewage line. With each visit they've explained what was causing the issue and offered me ways to keep prevent it from happening again.

We are new homeowners who have had to make use of the Rooter Works services multiple times. The technicians here know what they are doing, they are friendly and polite, and amazingly helpful. I recently had Robert and his partner come by and resolve a plumbing issue for us after a new toilet install and he resolved the issue for us right away. With professionals like him on the staff, we will continue to use this service to suit our needs. Big thanks to you guys!

I guess all good things must come to an end. After a few good experiences we scheduled them again for the annual snaking of the drain.

The first appointment they cancelled a couple of hours before the appointment, they said they were stuck at another job - it happens.

Rescheduled for a few days later, they showed up and said they would not move the appliances to get to the sewage line [they always did this in the past]. Then they said only Mike could move appliances.

So we rescheduled for when Mike got back from vacation. Then just before Mike was supposed to show up, Mike called and said he wouldn't move appliances anymore either. Thanks for jerking us around for 2 weeks.

We called Handley to fix a leak in our pipes and he came out, said he fixed the issue, we paid him $80, and he left. Then we checked, and the pipes were still leaking. He came out three more times in attempts to fix the leak. Each time he left he said that he fixed the issue, but after laying down newspaper, we found out he had not. The leak kept changing location. Finally we got fed up with his inability to fix the leak and how disorganized he was, so we called Russell Strouse ((614) 496-6694) who was able to fix the leak in 30 minutes with no issues--he's great! I called Handley and asked for a refund, and he refused. I will never use his services again, and I recommend you don't either.

Showed up 6 hours late, said he fixed my toilet but an hour later it was worse than before. When I messaged him about it he made a racist comment about how we should be lucky we're allowed to have private bathrooms.

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