Best Plumbing Services in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Wonderful customer service! We had a leaking hot water tank and Bob was the only plumber in the area willing to provide same-day service. He put in extra time (showed up at the end of his work day), provided an upfront quote, worked with us to reduce cost, and quickly replaced the tank. Additionally, he was willing to look at a slow-running faucet for us after swapping hot water tanks. Bob goes above and beyond just providing plumbing services and I would highly recommend him.

10/14/2016

Overall

Service

I had a gas line leak and this company was on the limited list of accredited ones by Lancaster Gas service. Cr. Strohmeyer put me at the top of his list due to seriousness of the problem. He investigated the pipe and was able to thread the new pipes through the existing ones. This meant I didn't need to have my front lawn dug up to reach the faulty pipe.
I was impressed by his professionalism and attention to detail. He took pains to explain what the options were, how they would be done and made me feel confident of his expertise.
I have already recommended him to friends and have put him on my list of 'best people to call.'

Had a plugged kitchen drain, they cleared it and cleaned it for a shockingly reasonable price and was told if it plugged again within 30 days to call and they would do it again free of charge. Recommended by all big area plumbing suppliers in area as well as companies that couldn't make it out that day.

Mulbarger was prompt, efficient, and professional at repairing a tub leak and restoring hot water for the tub at my mom's home. I would highly recommend them and will definitely use them in the future!

I've been using AK Irrigation for 6+ years on multiple properties I own; I won't be using them again. We did set an appointment for system upgrade and expansion in advance for opening they have, which was a middle of the day. Owner never showed up for our appointment nor did he have the decency to call and let me know. I wasn't even told he wasn't coming until I called an hour into my scheduled appointment. Lost half of my work day! I've requested a call back from the owner with no success and although. This is not how you treat customers! After ownership changed it is going down pretty quick. Will recommend think twice before use them!

Reached out for assistance with a plumbing job via thumbtack. Have waited a week for someone to respond to ask me more about the job, give me a quote, something. This is very poor customer service. I was hoping to establish with a local plumber for this job and any future jobs. I guess it will not be Fraley Plumbing and Repair.

The Drain Doctor, Mike and his crew came out to help us with a nasty ongoing plumbing nightmare. Our sewer line over the years progressively got worse and finally stopped working all together. They sent out a plumber to run a snake out to see what was up and determined the line had collapsed and filled with mud and debris. So they set it up to get started on this as soon as they could get all the utility companies to sign off on it. The utilities were marked carefully over the weekend, but the township had the sewer line marked totally incorrect. Mike and his guys took their time to solve the mystery of where the line was and able to get started on the repairs.  It was as suspected nasty old Orangeburg pipe. They used a line camera so they could see what was happening to the line. Repairs went smoothly and quickly from that point. And they even found a water leak we had not spotted earlier in the house that would have eventually burst. It was  nasty messy business but the crew worked hard to get the  job done before the sunset. Mike answered all our questions concerning the situation and everyone was laid back and friendly. We have our drains back and our toilet is working like a champ. We will be calling them back for other plumbing jobs as well.

I have used them a couple of times- they came out quick, professional, fair price. One time the issue was was user error and he fixed in two minutes and didn't charge me for being a moron :). Now that's integrity and good service!

Chris Kolb the owner of the company came out to give a quote. I had used them before to put in my irrigation system. I was expanding it to the backyard. Chris gave a bunch of excuses on why he couldn't do the job, or all the work he had to do to complete it. I asked if he wanted to do the job or not. He asked for his quote back. Took it out of my hand walked away ripping it up. Completely rude and unprofessional. They lost a long term customer today.

A man came out to give us an estimate, looked around, said he would email us an estimate and we never heard from him again.  Thumbs down.

I came home from work to find that the fan on my AC unit was not working, and to top it off it was the first really hot (90+) day of the year.  There was a sticker on my furnace with American's number on it, which was there from the previous owner, so I immediately called them.  I reached their voicemail, which sent me to their after hours emergency mailbox.  I was instructed to leave a message, and someone would get back to me within an hour. I did so and waited. And waited. And waited some more. Normally this wouldn't have been such a big deal, but I knew that the next day was going to be just as hot and I have a dog that is dying of bone cancer, so I didn't want make him any more uncomfortable than he already was. After waiting for three hours, I tried another company. They got me scheduled for the mid-morning, got here when they said they would and resolved the problem at a very reasonable price. And almost a day later, STILL no call from American. Maybe the previous owners had success with them, but if I were relying solely on them to fix the issue, both my dog and I would still be miserable from the heat.

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