Best Plumbing Services in Columbus, OH

Helped with installing a laundry wash sink - they did an excellent job. Super professional and very responsive - will work with the again!

Wonderful customer service! We had a leaking hot water tank and Bob was the only plumber in the area willing to provide same-day service. He put in extra time (showed up at the end of his work day), provided an upfront quote, worked with us to reduce cost, and quickly replaced the tank. Additionally, he was willing to look at a slow-running faucet for us after swapping hot water tanks. Bob goes above and beyond just providing plumbing services and I would highly recommend him.

Called them this morning for plumbing issues and by this afternoon it was fixed. Ben did a great job I highly recommend their plumbing services!

Had a plugged kitchen drain, they cleared it and cleaned it for a shockingly reasonable price and was told if it plugged again within 30 days to call and they would do it again free of charge. Recommended by all big area plumbing suppliers in area as well as companies that couldn't make it out that day.

Great and timely service, always thorough, communicative, and providing a friendly face. This company has served for many years in the Columbus area and have outstanding knowledge about your plumbing needs. Their prices are fair and they always get the job done!

I deleted the review posted 7-11 critical of the service I rec'd on June 1.  Aaron K, the owner, sent Chris to correct the problem and I am more than pleased with Chris professionalism and patience in explaining why the previous tech turned my system off at the summer start up and did not tell me.  Look forward to working with Chris in the future for the winterization.

Reached out for assistance with a plumbing job via thumbtack. Have waited a week for someone to respond to ask me more about the job, give me a quote, something. This is very poor customer service. I was hoping to establish with a local plumber for this job and any future jobs. I guess it will not be Fraley Plumbing and Repair.

One-day promise turned into 5 days. It was an emergency because my mom could not use her toilet or sinks. They showed up at 10:30 and stayed to 2:30. Next day, they were in such a hurry to leave at 2, they broke the water main. City had to be called and the gushing water finally got turned off at 8pm.  The next few days, ONE guy spent a few hours a day working. My mom's yard is a huge mess. I know better not to pay up front, but I was desperate and thought they would make her a priority. Mike promised to fix a couple little leaks in the basement for my inconvenience, but they ran with the $6000 plus and ran.

I am blown away by their amazing service. They came through in an emergency. Nick was our serviceman and he was professional and efficient. Thank you so much.

Chris Kolb the owner of the company came out to give a quote. I had used them before to put in my irrigation system. I was expanding it to the backyard. Chris gave a bunch of excuses on why he couldn't do the job, or all the work he had to do to complete it. I asked if he wanted to do the job or not. He asked for his quote back. Took it out of my hand walked away ripping it up. Completely rude and unprofessional. They lost a long term customer today.

I called to make an appointment to get an estimate on some work in a home I have in Columbus. I currently live in another state and I'm trying to fix up this home in Columbus to sell. I had an appointment for June 16 at 6 PM. The estimator did not show, I tried calling the office got no answer.

My hot water heater stopped working and I called them because their sticker was for some reason on my appliance.  They came out same day to assess  for $99 told me my power venter failed and I needed to call Lowe's to get a replacement part sent out since it was under warranty.  Said it would be a minimum band aid repair of $1600 and then went up from there.  I called Lowe's to find out I needed to call the manufacturer instead which I did.  Manufacturer didn't even know what a power venter part was and after multiple calls back and forth turns out it was the blower assembly that he was referring to- shouldn't you know the proper term for an actual part?  Meantime I called 2 other places just to compare repair prices- one place gave me a $200 quote over the phone without even coming out with caveat that there could be additional issues just to be aware.  Other place came out to take a look for free and gave me a $253 quote to repair.  Ended up going with the $200 place due to availability and it turns out it isn't even the blower assembly that is broken it's something else so they called the manufacturer for us and ordered the actual  part it should be here tomorrow and they will come back then to repair.  Haven't charged me a dime at this point.  I will not ever cAll American air again really disappointed since when you are on hold with them all they talk about is how much they value customer service.  They suck!

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