Best Plumbing Services in Columbus, OH

The technician has no knowledge of repairs at all. They only tell you to replace the whole thing because it's old. They can't even specify what the problem is. I asked the guy what was wrong with my water heater, he said 3 different parts and didn't guarantee my water heater working after replacing any of them. Not able to fix anything at all only replace the whole thing. Do not call them for repairs, you will end up buying a whole new unit for no reason at all.

Everyone was excellent. Starting with scheduling to final service and repair. All very kind, courteous and professional. Would recommend 100%!

The guys came out a coupon of days ago.  Needed the drain from the sumo pump to the street scoped and cleaned.  They found the clog and gave me an option of cleaning it or an easy DIY project to save some money.  Very helpful!

Water leak sensor detected flooding from my 18 year old water heater at about 11:30pm on a Wednesday night. Called Ohio Water Heaters and they had a new water heater on site and installed by 10am the following morning.
Chris M. was outstanding! Completely professional and courteous, extremely well-versed in his products and his craft, and the bill was exactly as quoted.
I couldn't have asked for better service and I highly recommend them.

These guys might be great plumbers but they never called me back, even if it was to say they were too busy or that my job was too small. I called a second time in case I'd missed a call from them. Still nothing.

Trevor did a great job! He came in through our warranty for a toilet issue that he quickly remedied and also discovered some unrelated issues with our water heating and piping in our basement. He is very detailed in his work and in noticing areas to improve the plumbing. Much appreciated!

Mann Plumbing has been our go-to plumber since a time years ago when our sump pump coupling sprang a leak on Sunday night. Rather than sending someone out at the emergency rate, one of the plumbers walked us through a quick fix over the phone (yes, the fix involved duct tape), which held us until Monday when we could schedule a visit at the regular rate -- and there was no charge for the phone consultation. Nice! Another time when they were really backed up with jobs, they referred us to a plumber from a different company who could handle a problem that we had so that we weren't stuck for a long time. The point is that Mann has been interested in solving our plumbing problems rather than just maximizing their revenue.

Having said that, Mann has done multiple jobs for us, including replacing a couple of water heaters in different houses and other miscellaneous work. Everything has been done professionally in the time frames planned and at quite reasonable cost. We're sticking with Mann Plumbing.

Plumbing one came out to help us in a pinch. They were knowledgeable, quick, and didn't break the bank. I highly recommend them for anyone's plumbing needs.

Great communication, followed all COVID protocols, on time, quick and efficient, very reasonably priced.

The good. Convenient online scheduling, advance notification of who is coming and a picture to identify them, on time appt arrival, the plumber they sent out was awesome. Very knowledgable and friendly.

The not as good. They also inspect your hot water heater and water main shutoff as part of the visit standard. Even if you are not having issues with those things. It seems like this is opportunistic for finding things to quote for repairs. In my case, it did generate an on the spot quote and I did feel slightly pressured to make a decision. IMO, not the best business practice from a customer perspective.

I would use them again.

i'd give them zero stars if it were possible...they came out to estimate my plumbing job relatively quickly. the guy said he would have my quote in about 24 hours. well 3 phone calls and voicemails message and 10 days later, they wont quote my job. the receptionist says she cant help but but would pass my message along. horrible customer service. i initially chose them for their high ratings but totally disappointed!! now my plumbing job is not getting repaired and im looking for another company who has follow thru and is interested in a relatively simple plumbing job.

Our water heater broke overnight and I needed someone to replace it ASAP.  I called several plumbers and eventually found Hesson Plumbers.  They came out within hours, did a quality installation and we couldn't be happier with their service and workmanship.  In the future, they will be the first people I call for all our plumbing and drain needs.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John and his brother did a super job diagnosing and replacing an old toilet in our basement. Efficient in his work and very fair priced while being Covid proper, I am very happy with the job. We had a little glitch with the new toilet seal dripping and he came back to make it perfect. John is my new plumber on call.

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

We called twice to have our sump pump replaced and both times we were told it was fine. Both times the basement flooded after we were told it was fine and it had failed. Then, a temporary drain pipe was ran out the basement window. No one came to look at it for another seven days. (we had to call and remind them) Then, they didn't do anything, barely looked at it and told me it would be another 3 days to get an estimate and from there set an appointment to fix it. Meanwhile, my back yard is flooded from the temporary drain and vermin are given free access to my basement. I will NEVER use this provider again! Avoid the incompetence and save yourself a headache!

We had to have them come out for a plumbing emergency on Thanksgiving weekend.  They were very prompt and did a great job fixing the problem, much to our and our guests' relief.

Cruikshank Plumbing has been my go to plumber for the last couple of years. I have an 80 year old six unit that has been in the family for eternity. After this time there have been the usual problems, but also the effects of time catching up. Drainpipes and supply lines after so many years eventually need to be replaced due to rust and corrosion. The latest was the kitchen sink that had a drain pipe that rusted through and got replaced. Soon after that the drain quit running  and I called and got service within hours. After snaking out the drain, which I should have had done the first time I have never seen the drain work as fast as it is now. I recommend them to everyone I know in the service area.

Chris was awesome! He came out same day for a service call ($75 or waived if you get the job done) to my hot water tank. I explained the issue over the phone and he knew what I was talking about right away. He called me to asked if he could come early, which I was elated about.

He looked at it and immediately knew it was giving off an error code. He took the time to do some research, made some calls, found the part, and took the time to explain what was wrong, what it would cost, and what this repair was like in comparison to other things going wrong with the tank. Of all the things to go wrong, this issue was the least costly, but Chris was honest with me, letting me know he couldn't guarantee, with the age of the tank, that something else might not go wrong with it and once it leaks, it has to be replaced.

I asked him what he would do and he told me with this, he would do the repair and let it ride, but if it was anything else he'd replace the tank. Having just gotten burned by trying that method with my garage door, I was worried to just repair it and Chris took the time to inspect the tank and give me a honest opinion of it's current state and told me he felt confident in the repair and the tank would likely last a few more years, which was great news. When i asked him to quote me a new one, his quote was $400 less than another company who came out a few months ago for another issue that involved a mouse nest.

He got the part overnighted for me so I wouldn't have to go long without hot water and he came over the next day and had it up and running in less than an hour.

He even checked out a toilet filler that was acting weird for me and gave me good advice on replacing it with the same thing and not getting a fancy filler because they have more problems.

I would recommend Chris for any plumbing need for honestly and reasonably priced, fast service.

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