Best Plumbing Services in Columbus, OH

My toilet overflowed after Taco Bell Night last Tuesday, lol! I was worried about water damage so I called these people, they did a truly respectable job! Thank you Apex Plumbing! I will definitely call next time my son clogs the toilet!

Everyone was excellent. Starting with scheduling to final service and repair. All very kind, courteous and professional. Would recommend 100%!

We had 3 sinks that required maintenance. Ian provided excellent service and exceeded expectations! He was very knowledgeable, quick, and took time to answers my questions. If you are looking for stellar service at an affordable price look no further. Our family plans to use Drainbusters for any and all future plumbing needs!

So very thankful for Ohio Water Heaters. Mike was very helpful getting us the best and most affordable option and Brandon was very knowledgeable and fast in installation. They also have financing which was extremely helpful. I highly recommend them.

I gladly recommend McDermott with five stars. This week, the company came out when our washer's drain pipe was backing up and overflowing onto the basement floor. Another company had previously said our drain might have concrete in it and the floor needed to be completely broken up. That would have cost thousands of dollars. Michael from McDermott snaked the pipe and fixed it pronto, never suggesting concrete in the pipe. (He said it was just typical gunk.) McDermott is honest, reasonable and Michael is very nice and easy to work with (and he's a dog person, so our dog loved him!). McDermott also has installed a water heater for us in the past and took care of a leaky dishwasher.

I really wanted to like this company. However when they replaced my hot water tank several months ago, unbeknownst to me, to make the new, larger unit fit, the tech shortened my washer drain. In doing so, the washer drain isn't tall enough anymore to properly drain, and there is a deeply curved 'trap', (that wasn't there before), that causes the water to rush back up and out of the drain. I had asked the tech at the time about all the 'left over' PVC pipe pieces, but he'd assured me it was from the old tank- when in fact it was actually my working washer drain that he'd removed and replaced with a shorter pipe, with a very curved 'trap'. He did this in order to make the new tank easier to install, he failed to reassemble the drain properly after removing it to install the tank.
The back of the washer/drain/hoses/etc. are all in a separate room than the front of the washer. It's accessed clear on the other side of the house through a tiny door next to the fridge in the kitchen. I've went in there once to change my furnace filter months ago. I noticed the concrete floor was a bit 'damp', so I put a damp-rid in the room and thought nothing more about it- bottom line, my washer has been draining into this small utility room and flooding for months! There is actually mold on one of the wall studs now! I'd noticed my new flooring warping near the furnace intake vent, but couldn't understand why. It's the only place in the house that my new flooring is warped, chipping. I know now it's from the water leaking under the furnace in the utility room and seeping under the laminate flooring!

Am I stupid for not realizing this sooner- yes, I admit I am. Is Discount Drains responsible for their tech tampering with, and ruining my washer drain- yes, yes they are! They are also responsible for the mold that occurred and the small area of warped flooring as a result of their mistake.
I have contacted them, and I was told they are sending someone out to, dispute the mold. Not a very courteous response at all! If they repair/replace the washer drain so it functions properly as it did before they ruined it, and address the mold they caused as well as replacing the affected floor boards, I will remove this post, however if they refuse to repair the washer drain that their tech ruined, and clean/repair the mold, replace flooring, I will have no choice but to litigate for damages and will continue to strongly suggest not doing business with this company! I trusted them to do the job right, and instead they caused damage to my home with their incompetence! I'm super disappointed both in their workmanship and response to my issue!

I can't yet speak to their work, but their service is top top notch. I'll find out about their work soon enough.

They came out to run gas for a new stove and a dryer. The first things they did were to say hi to my pup (who was being a brat and barking), shake my hand, and put dust covers on their shoes - which I appreciated.

One look at the lines coming from the basement and they showed me that it was quite risky to use the line already going to the attic to run the dryer too. They said it would likely starve the furnace, meaning I'd have to climb into the attic to relight the pilot every time we did a load of laundry. No bueno. To do it right would mean several holes in our walls and floors, equating to a ~$1500-$2000 job just for the gas.

His recommendation: don't pay them anything and just buy an electric dryer.

Then he looked at the stovetop and, because it's over drawers, highly recommended that we first buy the range we want, then he'd run the gas lines and install the stovetop. Although I was ready to do it today, and he was willing, he strongly advised for me to have him come back later as it could mean multiple holes in the floor and he couldn't guarantee the work once I started fussing with it. So, rather than have an efficient day with the possibility of an upset customer later, they left without any payment for nearly 45 minutes of scoping out the job and giving recommendations.

IN SUM

Cons:
- It can be a little challenging to get the secretary on the phone right away (she calls back w/in 1-3 hours), but (big pro) you can text the main number and she's quite responsive.

Pros:
- Willing to sacrifice their own profit margins to make sure I was happy
- Prompt. They gave themselves only a 30-minute window to arrive and showed up right on time.
- Willing to fully explain the situation. Makes professional suggestions for my own good and was willing to do the work if I insisted.
- Friendly and easy to chat with

I'll be hiring them to do the stovetop as soon as I've got all the materials. I've never hired a plumber before but it's rare to get this level of service in anything.

I called John (the owner) up and told him that I was trying to save money and that a buddy of mine would install a flood overflow valve in basement instead of using John ( Plumbing One). Big Mistake on my part!!!! Long story short my buddy drop 2 flood valve into my drain and I called John and he told me that he would come down himself to take care of it. 1st off mine you he's the owner and taking his time out to come down and take care of a problem that I cause which John was nice enough to volunteer to help out. John came down and fix all of my plumbing problems with the help of Paul which he called later on because he needed a certain tool that he didn't have in hand. Bottom line John have me as a client forever with his honesty and sincerely wanted to take care of his clients. John is a true owner he's passionate,very knowledgeable,personable, have pride in his work and works with integrity. He's a rare find. I've gone thru so many plumbing company and not once have I stay loyal. This is my 2nd time using Plumbing One and will be until I need plumbing service. I trust them and feel very confident with their work. I am telling everyone I know about John & my experience with what he did. Thank you so much John for taking your time to meet with me on after hours. I will be calling you guys soon for my sewage pipe service. I am going on Yelp,Google,four square,etc.....to post my positive feedback for Plumbing One. Business like this should be heard loud and clear....!!!!

Peter was terrific. Problem resolved at a reasonable price. He called to let us know that he was on his way. Definitely recommended.

The technicians sent were very nice. However, the charges were double that of a local competitor. Paid $205 to have a technician clean and reignite the pilot light of my water heater.  A few hours later, the pilot light went out again. The next day a technician came and installed an assembly kit. For the second technician I was charged an additional $180 after a verbal estimate of $400 prior to dispatching the technician.   A manager reduced the $400 quoted  to $180. They were initially going to charge me over $600 to change the assembly kit and ended up paying $385 in total when a local competitor charges $200 for the same work (replacing an assembly kit).  

Since posting this review, the owner called me to hear me out and discuss the matter. He stated his company works hard and wanted to resolve my concern. Through our discussions he has agreed to a $100 refund. I greatly appreciated him reaching out and his desire to have a satisfied customer.

Absolutely great! Found out Friday night our sewer had backed up into our basement. Called them after hours and someone still answered. Scheduled a time for them to come out on Saturday and they called and were able to come sooner, which was great. Tim was here for less than an hour, solved the problem, and even got everything cleaned up. Cost was a lot less than we expected it to be. Extremely happy! Highly recommend.

One of the best contractor and technician services I have ever hired on my home. I live in an older area of town with older homes over 75 years old. Plumbing is always an issue. Greg and Chris were prompt, professional, fairly priced and extremely efficient. You can trust these guys over the bigger franchises to give you excellent service. My drains are old and they camera'd and scraped and the issue was over! Fast! Easy! So grateful! I would use them for any plumbing issue.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John and his brother did a super job diagnosing and replacing an old toilet in our basement. Efficient in his work and very fair priced while being Covid proper, I am very happy with the job. We had a little glitch with the new toilet seal dripping and he came back to make it perfect. John is my new plumber on call.

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

They've always been attentive to our needs. Great folks, fair pricing and quick response. Thanks so much for treating me like a valuable client!!

Amanda Plumbing came out to my house a year ago to fix a kitchen sink issue. Our kitchen sink was leaking, paid the $125 and was told it was fixed. Didn't notice for a while it was still leaking because it was just drops of water. Called to have them take a look and it turns out the garbage disposal was installed incorrectly 2 years ago by a different plumber. This should have been caught when Amanda plumbing came out last year but wasn't and wanted to charge me $300 for a pipe that they should have already fixed. Spoke to manager to see if any costs could be lowered or anything since it is obvious they messed up by not fixing the original issue, manager or owner was rude as hell and I will never use them again!
Stay away!

Update: Found a replacement pipe for $5 and are fixing it ourselves, they wanted to charge $300, what a joke.

We have used this company for 20 years. This is a company that is honest and trustworthy.
We had a company come to check out our cast iron pipes. That company told us our pipes were rotted and they needed to excavate my kitchen, foyer, family room and dining room floors in order to replace the  pipes . Cost $26,000 . Not to mention the fact that we would need to fully replace  entire rooms of floors.
Cruikshank came out and ran the camera from clean out into house and out to street. Also ran from master bathroom to clean out. There is nothing wrong with our pipes. The plumber showed us the video, was nothing like  the one that Atlas Butler showed us.
I would recommend Cruikshank anytime!

AMAZING! Came home to a broken valve on my hot water tank, Chris tried talking me through repairs over picture texts and on the phone but of course I had more issues and required a brand new valve. Friday night, 9pm, he came over and foxed it so quickly, so professionally and also gave me a heads up on other issues he noticed while checking out my other water stuff downstairs. HIGHLY HIGHLY RECOMMEND! And will be calling if ever needed again! Very handsome too! :)

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