Best Businesses in North Carolina

Outlook on Superior Plumbing from a Former employee- Tim has a great work ethic and provides an exceptional product and strives to give outstanding customer service. He makes sure customer satisfaction, and quality work is first over everything. Tim runs a tight ship and makes sure his employees share and uphold the same values, goals, high standard he has set for his company. Superior is definitely a 5 star company and definite recommend

With temperatures in single digits, late Saturday,when no other plumber would respond to an emergency..Jeff Jordan was an Angel.  My 94 year old twin aunts, experienced  an exploded pipe.  Their caregiver discovered the water spraying in the side yard.  Had no idea where the cut off valve was.  He came to cut off the valve...but could not leave them without water.   He worked until after dark and fixed the pipe.   God Bless him.

Jason and his team converted a very large fountain into a nice fire pit.  The job ended up being bigger than initially anticipated but Jason and his crew worked until everyone was satisfied and he maintained his quoted price, regardless of extra hours/product the project took.  Highly recommend

We wanted to replace the 15 year old halogen under cabinet lights in our kitchen. Chris took the LED's we purchased and had all four in place and looking fantastic In less than an hour.

Amazing to work with! My hot water heater went out at my business and they came very promptly! They also went above and beyond to get the job done when it was convenient for us. Highly recommend!

The most authentic family owned business. As a sales professional I meet a number of business owners. Eddie and Tawny are immensely kind and care for the community of Charlotte. I highly recommend Heyworth Plumbing for commercial projects.

Brian was very professional and arrived on time.
Although I ended up not needing any work done, it was still nice to have him come out and give peace of mind. I would definitely use this service again in the future!

Needed help with a toilet handle replacement (after my attempt failed) and Jerry was awesome!!
Responded quickly with an exact cost after I provided him some pictures and detail and he was prompt, courteous and friendly!!
Worked out smoothly and he followed up to be sure all was ok several days!!!

Today i called Discount Rooter to see if someone could help my Mom with an kitchen drain blockage. She had one of those BIG well known Plumbing companies come out and they TRIED to clean the drain and could not do it, but charged her $385.00 and that was with a Veterans discount. They told her they would have to run a new line to the septic tank because the current line was no good, it had a root in the pipe or the pipe collapsed and by the way that's going to cost and additional $5200.00. I got wind of this and said no way, lets call someone else. I was pleasantly surprised when Discount Rooter said they could come out today. I met them at the house gave Lonnie the information, he took a look around and began working to clean the drain. It was not long until he was able to clear the drain and also corrected another issue that the BIG Plumbing company had left, at way less than 10% of what the other company wanted to charge.  Needless to say my Mom was very happy and she now has a new plumber to call with any problems. Lonnie was honest and fair and I would definitely recommend him in the future.

I had the pleasure of having John Ritchie do some plumbing for me today. First of all what a pleasant man and very honest. I had two issues a leak in the kitchen and a leak in my bathroom. When he first started with the kitchen he checked like crazy for anything leaking.  He checked the dishwasher, garbage disposal, and obviously the sink no leak. Now a few years back I had another plumber install a garbage disposal. So actually I believe we were dealing with an old leak, because there  was no leaking to be found.  The bottom of the cabinet was messed up and and the wood was warped I believe from a previous leak. I am redoing my kitchen and I did not want to have that  problem come back. Now he did make reference to the plumbing being over 25 years old and we could re pipe with new piping but we actually both decided that it really was not really necessary at this time. Okay on with the bathroom. Actually he knew what it was right away, the faucet itself was leaking. So down to Lowes he goes.  He picked out an attractive faucet installed it in no time and voila no leaks. Now I need a handyman to fix the wood in the kitchen and the bathroom. So as you can tell I was quite pleased with John of Ritchie Plumbing and his personable, honest, and knowledgeable  business ethics. I have his card and I would recommend him to anyone with plumbing issues. Oh and very important I was very happy with the cost.

Recently moved to North Carolina and experienced a few plumbing issues in our new rental. Signature Plumbing assisted us in resolving several unexpected issues quickly!  They are very knowledgeable, timely, and professional.  We couldn't be more happier and will definitely use them in the future when we finally purchase our own home. If you're looking for a reputable plumbing company, no need to look any further.  Signature Plumbing can provide you with so much comfort knowing that the work will be done correctly! You will not be disappointed!

I am a rental property owner.  I received a couple quotes from local plumbers to replace a hot water heater nearing it's service life.  One highly reviewed plumber that I used before, and Eco Home Solutions.  Eco Home Solutions was far more responsive and cheaper, but the level of complete communication and professionalism made the choice easy.  
My elderly tenants made for some challenges coordinating with scheduling, but Eco Home Solutions completed the project with satisfaction and compassion working with, and around my tenants.  
I will call them when needed in the future. And I am confident to recommend them to you.

Great office people. Great service people. Respectful, honest, reliable, affordable. Good advisors.

We've now had Mike out twice to fix some leaks in our PEX pipes. The first time, late at night, Mike came out quickly and had us fixed in no time. It was a major relief after an emergency call.

Mike is honest and efficient, and communicates well with us. His rates are reasonable. My husband and I are grateful to have his number on speed dial.

They said they would be here at 8:30 they were saw our problem and fixed it all within 25 minutes the builder who once before put nail in our water pipe and when precision checked the leak in the ceiling another pipe had two nails in it I would give this company 5 star ratings if any one has a plumbing problem they are reasonable and being a Korean Vet I got 10percent off, thank you precision.

TLDR:  Work was good, service was quick friendly, price seems high and he said the $150 coupon on the website was included in the quoted price, 3% credit card fee is dumb.  Would suggest shopping around, wish I had.

They came same day and replaced our water heater.  They did not give price beforehand over the phone but were able to give it 30 seconds into looking at the old water heater, that was a little frustrating.  Service man was nice but the price seems steep now that I have looked around more.  FYI: $2,550 for a 40 gallon water heater replacement and the $150 coupon on the site was allegedly included in that.  Receipt did not break out charges.  What drove me to Yelp this is that when I went to pay there was a 3% credit card fee...I understand the need for that at a 7/11 but that seems ridiculous for a larger expense.

UPDATE:  I was annoyed by the 3% charge so I called the main line and asked generally if they charge anything extra to use a credit card.  She said No.  I advised that I had been charged 3% yesterday and she said Yes, that is what we charge for credit card.  When confronted on the instantaneous change she said that Well, we don't tell everyone that.   Shady. Updated rating from 2 to 1 star.

UPDATE #2:  Saw response from the business.  Don't agree with their assertion that the operator lied about the 3% charge so that a plumber could discuss payment options but I appreciate their response regardless.   Per above, service was quick and well done and the warranty is good but concerns still linger about billing practices. Updated to two stars.

Today, I had a great experience with Ultimate Plumbing. Problem: Clogged bathtub/shower drain. The woman I spoke with was friendly and courteous. She was able to schedule the same day. The plumber, Ethan, was professional and polite.  He was upfront about the costs and why. I appreciated his honestly. He was also helpful in showing me how to prevent the problem going forward.

Can I give this company a -1 star for professionalism?

I call on a Thurs morning to ask for an appointment.  The owner answers his phone - I can barely hear him; he's driving down the road. He says he can come, but not today.  That's fine, I say.  It's not urgent, but I do need a plumber at my home to look at my water filter system.  He passes the phone to one of his workers who takes my name, address, number and gives me an 8-10 appointment for Friday morning.

At 11:15 on Friday, after nobody showed up & nobody called, I call them back.  It went like this:

Him: 1st Choice Plumbing, this is Thomas.
Me: Hi, My name is Kendra S, I had an 8-10 appointment for this morning, and nobody showed up or called, so I'd like to cancel.
Him: Oh. Sorry about that. Thank you. [he hangs up.]

Really?!  Are you KIDDING ME!??
1st Choice Plumbing, you've officially become my LAST CHOICE.

Wow in total shock and disbelief
We received our Holbrook's bill for last week's overcharge
I honestly thought  damn $75.00 just to walk through the front door  is highway robbery
I mean seriously less than  a four minute drive $75.00  

Boom  we were charged a whopping $101.65 for Matt to tell us it wasn't their job!
Wow it stated the charge was for the plumbing  job how is it a fckn plumbing job when the man never actually touched anything and was here a total of 2.1 minutes????
Really seriously?
What a rip off !
I called Holbrook's today and the lady said we did a plumbing job we had to charge you we had tooo!!!!
Nahh homie all you gotta do in this shit Miserable life is one  pay tax's
The other die and make you're peace wit one heaven   up  above  !!!!!
Smdh
You'd actually think  we've been longstanding fAithful customers of theres 40 plus year's  strong
You'd think they'd have a little bit of compassion and consideration for their  faithful dumbass customers like us
It's all about money  money  
They are straight crooks who honestly don't give a damn about thier customers at the end of the day
At the beginning of the day or anytime in between!
That's a disgrace and Shame
I honestly don't know how these soo called humans sleep  at night
There's a special place in hell for folks like these
From know it all repair ‍ men to not knowing jack shit it's been ongoing two weeks
The Dr appliance guy Brock informed me the reason our refrigerator was one day hot  the next cold  that was normal I the summer  that po dumbass fool ‍‍
They stole $95.23 for bad advice walked out didn't do their job either
Total loss last week $251.00
And and entire life time loss of respect  and dignity

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