Best Businesses in North Carolina

My kitchen sink has been backed up since Friday. I had a drain guy come on Monday didn't fix it, septic tanks emptied on Wed and Gene from Mr Rooter came today and fixed it. Thank you so much for the quick response.

A really good company! Quality work and priced by the book! Guy Informed me well and I signed to have the work done and it was done very well! I owned a Construction outfit in NC and this company really impressed me! They are now my go to Professional Plumbing Company! Did I mention their not only Licensed but they have performance bonds and general liability insurance in place! That's something that can't be said for a few outfits in the Spartanburg area. Thanks guys for being so punctual, informative, and affordable. Special thanks to Journeyman plumber who did a fantastic job! Company is reliable employing good hands, so give them a try.

Sincerely, Anthony S

Robbie and Neal saved the day, or night. We needed a plumber and Fort Mill Plumbing was able to come out right away.

They were fast, courteous and super friendly. They will be our plumber of choice from now on!

Thanks guys!

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Rick is a top notch plumber and a pleasure to work with.  He's an honest guy and his prices are more than fair, especially when you consider the quality of his work.

When I contacted him with a hot water heater issue, he called me back promptly and got me on his schedule quickly.  He arrived at the job site exactly when he said he would, figured out what was wrong, quoted me a price and never changed it (even when the scope of work unexpectedly grew in size - which plumbing issues have a tendency to do).  

He will be first call from now on for any plumbing needs I may have for my home or any of my rental properties.

We had our HVAC hit by lightning and Allstate was trying to weasel out of paying us.  Bob from Aspire was amazing - very thoughtful and trustworthy.  Bob provided quotes, repairs, evaluations, and everything else our insurance company asked for and QUICKLY!

They came over and replaced our HVAC systems and everything looks professionally installed and the systems have been running GREAT!  Aspire also dealt with the City Inspector after the work was done and came back for minor fixes.  Outstanding!

I would highly recommend Aspire for all your Heating and Cooling needs.  Great company.  Common sense.  Trustworthy.  Ran by an owner you can count on.  Thank you!

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

Stephen fixed our hot water heater(s) issue recently and he was a pleasure to work with. He's fair, honest and he really cares that he solves the problem at hand. We highly recommend Stephen and Piedmont Plumbing! Thank you!

Do NOT use these guys unless you want to be ripped off.  I bought a house and had a cabinet removed.  The guys damaged my hot cold water valves under my kitchen sink.  I had to turn the water off to the house.  It was Friday afternoon.  I called a few plumbers and south end were the only ones who could come out.  The guy charged me $450 was there 10 mins.  I KNEW he was ripping me off.  He KNEW he was ripping me off but i have a house full of kids and needed water for the weekend.  I will never use them again  I found a good plumber who said the job should have cost about $100 and the guy installed the wrong valves.

This company communicates very well with its customers (typically once an hour prior to them arriving at your home to complete a job.)They do however need to address their scheduling issues. I understand that plumbers will sometimes run into more difficult jobs than they may have originally anticipated, but they should work on a better system to resolve scheduling and appointment issues. This is especially the case when a customer takes time off from their job or have other obligations to tend to.

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

The customer service was good and we didn't end up booking with them so I can't say anything about the quality of work, but they quoted us wayyyy high for the work we wanted done. Everyone else came in at half the cost. Even the permit from the city they quoted us at $400, but the company we went with only charged us $80.

I was discussing plumbers with my realtor and drain express came up. He told me he didn't think they were a good fit. so then I was curious what he meant by that and took a look at the owners social media. If you are a POC or a part of the LGBTQ community I would spend youre money somewhere else. The owner has made his opinions on these groups known on his socials. Uploaded photos for examples.

if i could leave a 0-star revew i would. i was conviced i needed a new system 1 year ago and paid about $25k. it has been serviced now 4 times and yet again today is not working. every time they come out they try to charge me even though it is under warrenty and has not made it through even 1 season without repair. they are terrible.... i want a full replacement or refud but no one will call me back ever. buyer beware. i will be filing a suite in court if this is not corrected.
the part is last sercive call for o heat was just last week and he actually wrote up a work order for system enhancements $415..really

buyer beware

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

This company was recommended by my home warranty company , the tech was loud , lack knowlegde , and was very unprofessional. He state over and over what the home warranty didnt cover and he didnt know where to find the parts, asked questions unrelated to the job.  I dare to say he was GHETTO, I would never use or recommend this company. The home warranty sent another company two days later that fixed the problem in 30mins with Zero issue.

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