Best Businesses in North Carolina

I was so satisfied with this company! I received service the same day I called. The plumber who came out was the most professional, caring, and nicest service person to ever come to my home. My water bill was high, so I was concerned I had a leak somewhere. I felt like he really took the time to explain to me exactly what the problem was as I am not a plumber and really wanted to understand the cause of the leak. He was able to locate this and fix it quickly, then even took the time to let me show him pictures of my prides and joy ( my kids). By the time he left I felt like I had just had a visit with my favorite nephew. After he left my home I received a thank you call from the office. They wanted to make sure I didn't have any additional questions and to make sure I  was happy with the service I received. I would recommend this company to anyone and have!

When your toilet backs up, and the plunger doesn't help, it's frustrating and even scary. Called One Call Plumbing. Chuck was at my house within a half hour. Friendly, outgoing and knowledgeable guy. Had everything working in less than an hour. Super guy.

Robby has taken care of crazy plumbing issues at my rentals for many years.  He's a sweetheart who is always polite, professional, and thorough.  I highly recommend him.

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Rick is a top notch plumber and a pleasure to work with.  He's an honest guy and his prices are more than fair, especially when you consider the quality of his work.

When I contacted him with a hot water heater issue, he called me back promptly and got me on his schedule quickly.  He arrived at the job site exactly when he said he would, figured out what was wrong, quoted me a price and never changed it (even when the scope of work unexpectedly grew in size - which plumbing issues have a tendency to do).  

He will be first call from now on for any plumbing needs I may have for my home or any of my rental properties.

We have been using Aspire for several years now. Wouldn't go anywhere else. This is a solid company that cares about their customers, professionalism and great work. From
The office staff to the technicians Aspire is the best!

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

I called Piedmont Plumbing about my water heater, they answered my call right away, scheduled me right away, and were just as sincerely nice and competent as could be.

The plumber that arrived knew what he was doing, was super friendly, repaired all the parts that needed to be repaired, everything and was quick!  Our water heater is completely up to speed and working great now.  HIGHLY recommended - they will do you well!

We called South End as a Business without use of our Office facilities. Not only did they respond within the hour and immediately repaired the issue, their pricing was better then could ever be expected! Great Job :)

Don't waste your time getting an estimate for work from these people!!

I am appalled and completely perplexed on how they even stay in business!! I just had the most outrageous and ridiculous quote of my life, to install a dishwasher and garbage disposal!
Cost for these simple installations=$814!!! That's right, not a typo!!

Who in their right mind would pay this price?!! Shelby in their office called me afterward to collect for the visit fee (another $52) and I was like What... Seriously? I asked her how they could perform such highway robbery and in her scripted tone of voice she said, Well, I am not sure what you were quoted but we have been in business for 30 years, blah blah blah. OMG!!

There must have been some very poor and desperate folks out there that possibly had no other choice, or, no other knowledge that they could do much, much, much better!! I feel very sorry for anyone who had to give up their hard earned money to pay these people their exorbitant prices! This isn't Manhattan, and I don't even think anyone in their right mind living there would pay that either.  

Guess what, found a great and reputable company locally that charged $150!!

PF plumbing you are performing robbery, not plumbing!!!!

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

Called Michael and Sons to do a tune up of our air conditioning since it was about to get super hot. We had great service from scheduling to the technician. The technician recommended 3 parts replaced, it ended up being around $650. However, 3 days later our air conditioning stopped working and a technician came and said we had a bigger problem with a $2,000 part broken. The manager was unhappy that the first guy didn't catch the bigger issue and gave us a refund. We were able to get the bigger issue fixed by our home warranty with another company.

Overall good service and honest company. Although it didn't work out perfectly we were left feeling well cared for. Would definitely recommend and will be back next time something breaks!

I've used Drain Express numerous times at a rental property that has some unique plumbing challenges. While they aren't the cheapest, I gladly spend the money because I get an extremely informed and honest opinion and the work gets done right the first time. They've put two clean-outs in for me and have snaked lines numerous times with one of the longest snakes with a camera in the area. Finally, the first time I used them I had an issue that was a Charlotte Water responsibility and they coached me thru how to interact to get the best outcome.  If you've got a complex problem (or think it may be complex), call these guys first.

Called them to help with my Nest thermostat. Very professional and prompt.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

This company was recommended by my home warranty company , the tech was loud , lack knowlegde , and was very unprofessional. He state over and over what the home warranty didnt cover and he didnt know where to find the parts, asked questions unrelated to the job.  I dare to say he was GHETTO, I would never use or recommend this company. The home warranty sent another company two days later that fixed the problem in 30mins with Zero issue.

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