Best Businesses in North Carolina

My kitchen sink has been backed up since Friday. I had a drain guy come on Monday didn't fix it, septic tanks emptied on Wed and Gene from Mr Rooter came today and fixed it. Thank you so much for the quick response.

If your looking for a plumbing company that knows what they are doing then this is the only plumber to use!!! They where here when promised and prices where more then fair. Had Kevin and Steven as my plumbers and they are great.

Robby has taken care of crazy plumbing issues at my rentals for many years.  He's a sweetheart who is always polite, professional, and thorough.  I highly recommend him.

Even with all the stay at home orders these guys came out to repair a water leak and got us back in good order quickly. Just so you know I have them on speed dial.

Peace of mind Plumbing is by far the most honest and cost effective plumbing services I have ever came across in the 35 years that I have been a landlord.  Recently while I was in Charlotte I called to have a  laundry drain klog dislodged at one of my rental homes and I was told that the company was extremely busy at the time but if I can wait a few weeks they would be happy to service my unit. Since it was not an emergency I agreed. Best decision I ever made!  Rick came out and not only professionally repaired the drain but corrected a problem a previous plumber made at little or no cost.  He was very polite, knowledgeable, and very professional. I was beyond pleased with the cost and service.  After getting quotes for two to three times    what I had paid for even more work I was truly amazed to find such an honest and very fair service company!  If you hire any other plumbing company I guarantee you paid too much!  On behalf of myself and Guarino Rentals we wish to extend a deep appreciation to Rick and Peace of Mind Plumbing of Charlotte N.C. for a job well done!     Joseph P. Guarino

Had Aspire out for the second time today, this time to service our AC/Heat Pump (oil furnace repair and service last fall was the first). Professional, thorough, pleasant, informative - wonderful all around. Excellent service from everyone - office staff and technicians . Highly recommend them.

Called about a shower head install. I was blown away with how quick they were able to respond and get the job done. I was hesitant at first with it being a new business but I am a customer for life now. With the quality of work and how well I was treated I'll be sure to always call them first.

I called Piedmont Plumbing about my water heater, they answered my call right away, scheduled me right away, and were just as sincerely nice and competent as could be.

The plumber that arrived knew what he was doing, was super friendly, repaired all the parts that needed to be repaired, everything and was quick!  Our water heater is completely up to speed and working great now.  HIGHLY recommended - they will do you well!

Price gougers!  They take advantage of home owners lack of knowledge.  Wanted $3,500.00 to waterjet house pluming.  Did not give an estimate.  Told me verbally and told he to phone the service person directly not the company.  I'm pretty sure this price is 3 to 4 times the average price.

PF Plumbing is a professional, responsible, and reliable plumbing company.  They do an annual check up on my home's plumbing.  They do a thorough job at replacing or repairing items.  They always walk the customer through options and recommendations.   I recently replaced my traditional water heater with a tankless heater.  My own research revealed the tankless is more efficient.  PF Plumbing technician Daniel walked me through the comparison of my existing system and the tankless system.   He also explained all the changes in making the transition.  I look forward to seeing my monthly gas bills to see the difference.  I highly recommend PF Plumbing!

United Air Temp was the first company that American Home Shield goes to for contract service in Marietta, GA. Our upstairs A/C unit was exhibited problems throughout the summer so I finally called in August to repair diminished capacity. The first tech (Ed) said that our temperatures were within standard and there was no need for service; on top of that, he broke the outside unit freon fill valve but said he would fix it. 24-hours later, with no freon in the system, and it was Saturday, we learned that he didn't fix it, draining the system of freon. I called AHS and asked for a second opinion contractor to be assigned. The local manager reached out to me on Monday, asked for me to cancel the second opinion, and that he wanted to check the work that his tech broke.

A broken fill valve, and no amount of mechanical air movement would cool any space, so it was obvious his team would need to fix something. They ordered a TXV valve along with a promise to recharge the freon in the system. The second tech (Jorge') completed the work without incident, but the system could only achieve a 14-deg-F separation between supply and return, still presenting a high supply line temperature indicative of a problem with the outdoor compressor unit. A new compressor was ordered, even though Marco (the Marietta supervisor) stated that a matching coil would be replaced in order to meet the specific AHRI rating for the system.

Since we had greatly diminished cooling capacity, and the system would run continuously when on, Marco recommended a complete upstairs system replacement (including a new heater, even though our current one was only two years old); that estimate was $8,500 for a 3.5 ton system, and he hadn't even finish the AHS work that originated the service call. Once the new compressor arrived, the last tech (Alex) completed the work in a professional manner but would not show me the supply and return temperatures. After another weekend of noticeable weak cooling, I bought my own temperature probe and verified only a 12.8-deg-F temperature differential. (The industry standard is 16 to 20-deg-F differential.)

I called AHS yet again, demanding a second opinion and negative reviews against UAT; they assigned Express Heating and Cooling. When their tech (Chris) arrived, he stated the obvious of the outside unit needing a chemical clean of the compressor coils before any attempt to calibrate and pressurize the system. After further discussion, we both realized that United Air Temp completed unnecessary work consistent with high labor costs and ineffective corrective steps--all indicators of fleecing AHS for compensation but avoiding doing actual work to rectify the customer (me) concern about an under-performing system.

I am copying this complaint to any location I can find in the hopes of saving paying customers from the angst, time loss, and corruption exhibited by a an unscrupulous HVAC contractor. Their hold music of recipient of the national ethics award should be removed as further evidence of deceptive practices, and the local supervisor (Marco) should be fired for ineptitude.

I welcome anyone to reach out should they have concerns about this company or desire further details. I will not allow them to step foot on my property again.

Here is an honest review from a guy who has worked years in the plumbing service industry and knows how all of this is supposed to go.  I had a serious issue with a meter box that was shorting and melting my electric meter on my house.  It was really dangerous. The power company reps who were awesome left partial power but most everything major had to be shut down.  It was Saturday, 90 degrees, no AC, you get it?  Well after calling the usual people and getting vagueness and BS all around, I called Michael and Sons.  Big ad, expensive? yes.  But a great girl answered the phone, was clear, concise and friendly.  She set the emergency call up, went through pricing, had a guy out in 1 hour.  Folks you have to understand, in an emergency, these guys are going to give you great customer service, excellent knowledge and dedication to boot.  You are going to pay top dollar for that. Jonathan Crispin was my tech and he knew exactly what he needed to do and he communicated excellently.  He is an asset to your organization.  He showed up in a brand new truck with brand new gear and worked in the rain and dark until my power was back up fully.  The 900 dollars it cost, in that moment, was well spent even though it was aggressive pricing.  But taking into account the circumstances and all aspects of the job, I can't say it wasn't proper money spent.  The 5 year service warranty is a good guarantee.  If you ever have an electric emergency and need someone reliable to be there and do the job right at any time of the night or day, call these guys.  You get what you pay for.

I was discussing plumbers with my realtor and drain express came up. He told me he didn't think they were a good fit. so then I was curious what he meant by that and took a look at the owners social media. If you are a POC or a part of the LGBTQ community I would spend youre money somewhere else. The owner has made his opinions on these groups known on his socials. Uploaded photos for examples.

I called on a Thursday after coming home from work and realizing the 2nd floor AC unit wasn't working. I gave them my contact information and was told that they would call the next day (Friday) with technician availability. Around 10AM the next day hadn't heard from anyone so I called and was told that they had been very busy and dispatch would be calling. Dispatch then called immediately after and said they would be keeping me updated throughout the day. It is now Saturday and I never heard from anyone again. I cancelled my request with Waldrop and will be contacting another company. Very disappointed.

Outrageous charges for a house call. $500 to Clear sewer line but it did not fix the problem. Avoid at all cost.

This company was recommended by my home warranty company , the tech was loud , lack knowlegde , and was very unprofessional. He state over and over what the home warranty didnt cover and he didnt know where to find the parts, asked questions unrelated to the job.  I dare to say he was GHETTO, I would never use or recommend this company. The home warranty sent another company two days later that fixed the problem in 30mins with Zero issue.

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