Best Businesses in North Carolina

Good luck finding a more honest and reliable plumber. I've used Winn's twice now. The first time I was so impressed with his work that I kept his number not knowing when I might need a plumber again. 2 years later now, when my water heater went out this week, I knew exactly who to call for quality work. Adam came when he said he would and replaced our water heater the next day.

Finding reliable and honest companies is not easy so when you find one, you hold onto their number.

Jim at Lowery Brothers Plumbing responded quickly and helped us with a disconnect, repipe, and reconnect around a new kitchen countertop installation. He was professional, thoughtful, knowledgeable, and tidy. He thoughtfully accommodated scheduling around countertop installation. We will definitely consider working with this company for future jobs.

This company was a no-show TWICE for scheduled appointments....not even a courtesy call to explain why.  I called and complained on business voicemail....no one even bothered to call me back.  I called again and office lady assured me plumber would call....never happened.  Steer clear, folks.

Bought an old house that needed a new toilet
I ripped out a bathroom myself and redid I needed a correctly installed toilet

This was a pretty straightforward job
Install our new America standard toilet
The phone was answered the toilet installed the next day using my seal
It was clean and simple
Price was ok not cheap but it was done right

Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were able to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair.  Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage.

This is a local company you can trust to take their time and do good work.

I have attacked pictures of their work.

Spencer came out to quote repiping my home. I agreed to the price as he was about $300 cheaper than another vendor and he said they would start in 2 to 3 weeks. It is now 2 months later (not exaggerating) and haven't heard from him. I've called numerous times. The woman who answers their phone might be the most rude and unprofessional front office person I've ever spoken with. They may do okay work, but I'll never know. Terrible customer service and overall experience, so have no choice but to give this review to help others who are searching for plumbing companies.

Joe and his protege, Mike, not only superbly fixed my clogged toilet (which was also evident in the tub), they also cleaned up really well afterwards.  

I strongly recommend All Clear Sewer and Drain if you have any clogged drain issues!

BTW, Anthony, (a USMC Veteran), with whom I set up the appointment, was also fantastic!

Had a leak in my house, called the answering service.  Call was returned and plumber said he would be at my house the next afternoon.  Never showed up, never called to say he wasn't coming.  Stayed in my house waiting from 12 noon until 7:30 pm.  He is now fired!

I had Transou's Rooter & Plumbing out yesterday. I had the main sewer line cleaned out. There were roots blocking the pipe to the city side. The office manager, Meghan, was very professional and helpful on the phone. The men that came out, Tristan and Tim, were nice and did a great job. I've had this done before by Rotor Rooter, 5 yrs ago, and they charged me 4X as much as Transou. Not only did these guys complete the job but Tristan called the city and made an appointment for them to come out and check their side of the line for me. Talk about WOW!!!
They had a $98 coupon that I was able to use for main line work or use my name for $25 off other services.
If you need a plumber or rooter I definitely would give them a

Needed a toilet replaced late on Friday afternoon. Customer service was fast and courteous. Highly recommend. Joe did a great job on the install.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I don't know about the degree of work these folks do... They never showed up. They were supposed to come out one day, they called me as requested and confirmed the time... that time came and went, an hour later I called to see what happened. He said he was about to call me and could we reschedule for the next day. I said sure and he confirmed time and date. He never showed up and never called.
Don't waste your time... call someone else that will actually show up to the job.

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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