Best Businesses in North Carolina

Huge shout out to Adam Skiscim owner of Winn's Plumbing for his above and beyond extraordinary professional service! We had a hot water heater go down yesterday, called Adam up late in the day and boom he was on our issue. Installed a brand new unit without a hitch after sun down. You just can't find service and timing like that anymore without being gouged in the wallet from an unknown big box service tech. His pricing is right on fair, but his attention to detail, caring about your personal situation, and the quality of work from a licensed professional is what sets him above the herd.

Locals do yourself a favor, call Adam owner of Winn's Plumbing so he can assist you the same as he has me without hesitation! Highly recommended!!

Customer service was PHENOMENAL!! Reached out Monday evening and resolved my problem within 24 hours. Arrived on time. Had to reach out a second time to have dishwasher install and they came out the same day. I've have already done business with them twice and will continue to work with them. Prices are very reasonable.

Had a main water line break and called 4 plumbers at 8 am.  Jim called me promptly, made appointment for 10 am.   I already dug a small hole in the yard where the water surfaced.  He  dug deeper and wider,  and found the broken pipe which had a broken slip connection.  He fixed the pipe which was 8-10 inches under the concrete driveway, and my wife asked him about our nine year old hot water heater(not getting very hot).
He Diagnosed  the heating element as faulty and fixed that also.    Highly recommend Jim-excellent contractor.  I have neighbors who have had water line problems, and many companies would remove a lot of driveway to fix a problem like I had.  Yes, I got lucky, but Jim made that luck happen.  Highly recommend Jim Meyers Plumbing!

My shower was only running ice cold water or scalding hot water...no warm. I had called a different company first that had no idea what to do, but they wanted to put holes in my walls. I decided to get a second opinion. Rick from Terry's Plumbing came out and knew exactly what it was and fixed it. It was a valve inside that needed replaced. He was very knowledgeable and explained everything about the hot water tank and why I was having only hot and cold come out. He explained that my hot water tank was set too high and how the water could scald you at that setting. I would definitely recommend Rick, he's the real deal when it comes to being a plumber!

Thank you,
Karen Applegate

Highly recommend using Thompson. Their phone operator Jessica was very understanding and they were able to get into my house to fix a major gas hot water heater problem within a day. Their price was reasonable and fair.  Scott and Jake did the work at my house and went above and beyond. I had 3 got water heaters in my basement. The old broken one, a new but incorrect one and the one they installed. They took with them the old broken one and helped me move the new but incorrect one into the garage.

This is a local company you can trust to take their time and do good work.

I have attacked pictures of their work.

Spencer came out to quote repiping my home. I agreed to the price as he was about $300 cheaper than another vendor and he said they would start in 2 to 3 weeks. It is now 2 months later (not exaggerating) and haven't heard from him. I've called numerous times. The woman who answers their phone might be the most rude and unprofessional front office person I've ever spoken with. They may do okay work, but I'll never know. Terrible customer service and overall experience, so have no choice but to give this review to help others who are searching for plumbing companies.

We had a TERRIBLE experience with this company.  We were charged $295 for less than half an hour of work to snake a line when we were having a backup into our house. The receipt stated that the work is covered by a 60 day guaranty.  A little over a month later we had the exact same issue.  We called the company back and told them it should be covered under a 60 day warranty. They agreed and came back out. However, after they had snaked the line again (once again less than half an hour of work) they handed my husband a bill for $275. My husband explained that we shouldn't be receiving a bill as they were performing work under a warranty.  The man (Joe) then told him that he had performed additional work that was not covered by the warranty when he put a camera in the line to determine what the problem was. We informed the company that we would not be paying the second bill as 1) it was our understanding there would be no charge for the second service call, 2) if any work outside the scope or the warranty was going to be performed, they should have notified us, and 3) the actual problem was never fixed. Our communication from the company has been extremely hostile and threatening.  At this point, we will likely be taking them to court.  Worst experience EVER with a service provider and would give them zero stars if I could. Do not use this company.

Ray Surratt was very helpful fixing our cold-damaged pipes which posed a difficult situation. He took care of it, and the price was reasonable. We have used his business before and found his work to be excellent.

Tristan was the plumber that came out to my house, I thought I had a pretty bad plumbing issue & although it turned out to be a simple fix -- Tristan took the time to explain everything in a way I could understand,  show me how to fix it on my own should the issue occur again, waited for my dishwasher to run to make sure the problem was 100% solved & then checked on the plumbing under my house to make sure it was up to date (at my request which was not apart of the initial booking). Extremely friendly & knowledgeable, called me about 45 minutes before arriving which was perfect. Very upfront about the costs & no hidden fees. I would ABSOLUTELY recommend Transou's Rooter & Plumbing to anyone & will 100% be using their services in the future!

I called on a Thursday when my water heater went out. They scheduled a tech to go out to my house the following day. They gave me a quote for a new water heater and installation and had it installed the same day customer service by the tech was great.

After scheduling an appt last week that was cancelled same day, I tried again. Today the technicians showed up for a few electrical issues and when they couldn't quick fix them (they tried for about 5 mins) , they said their manager needed them to install a generator for someone else so they had to leave. When I asked when they could come back he said they were really busy and it could be weeks and suggested I call another company. And then he wanted $111 for the gas/trip fee.  WHAT?!?!

I asked to be placed BACK on their schedule and if/when they show back up and fix the problems, I'll happily update this review (and pay them the one time $111 gas/trip fee).

I called Best Rate because they advertise 24/7 service.  I called at 9:30 PM and was told no one could come out until sometime the next day.  When I said that I thought they offered 24/7 service the man said he was one man down and I don't want to know what the quote would be for them to come out that night.  My emergency was not at all important to him, in fact he seemed as if he thought it was humorous.  Some choice words come to mind about this man that I won't put on the internet

$875.00 for a 2 hour job unclogging a drain pipe. Really? If a  person promotes themselves as a Christian that is a moral and fair minded person, as Randy Scribner did to me, they are not. Learn from my expensive mistake and move on to another service provider. Buyer beware. Dave Cope, Stanley, NC

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