Best Businesses in North Carolina

Clavey Plumbing is by far the most reliable, honest and reasonable pluming contractor around.  Jason is always available and makes you feel like a top priority.  Seamless work and always done the way it should be!  Their customer service is superior and No job is too small for them!   They will continue to be my go to plumber!

As an experienced handyman, I like to take care of as many household plumbing issues as I can - but when I cannot do it alone, I call David.  (I give him my top handyman-friendly rating.)

I call David, The Pipe Whisperer, because he literally can listen to the sounds in the piping and diagnose the problem!  Using this skill, he was able to at least double the household water pressure coming from my country deep well system.  

Last year, when I was renovating the upstairs bathroom, David Medlin helped me install a big new tub into a tight space - and we had a lot of fun doing it!  I was especially impressed with his ability to reach under and around impossible corners to connect the drain lines.

And last Fall, he expertly helped me rough-in the plumbing on the 2nd bathroom I am finally completing.  

In all of my experience with David, he has demonstrated expert skills, a quick wit and a kind heart.  I have found his fees to be reasonable and I completely trust his ability to resolve any plumbing problems I may get myself into.

Solid company, and Chris is upfront, honest, comes prepared, and is very knowledgeable. Highly recommend.

Have used Ron Cunningham's service 3 or 4 times over the past 20 years. Prompt and reliable service. Reasonable rates also.

Having new shower installed old copper pipes were a mess even found leaks. Had water shut off and called All About Drains. Came over and capped the pipes returned and installed all new flex pipes. Service was fantastic and done in professional friendly manner. Inspected all water lines to make sure the job was done properly and in a timely manner and very affordable.

Every time I've used them they are prompt, professional, courteous, knowledge and affordable!  And are available 24:7.  Awesome job !  Will continue to call on them !

They came out to fix my moms plumbing and ended up breaking her toilet and shower. Then they refused to cover the costs of repairing what they broke.  She had to have someone else come out to fix everything, and it ended up costing less than they were going to charge to fix their own mistakes.

Our water started releasing water through the discharge valve and on 6/1/21 it was spewing out about a gallon per hour. Fortunately, it was in my garage, easily accessible and setting on concrete. I decided to replace it so I went to Home Depot and purchased a new unit at 9:45AM. The sales representative indicated that he could arrange for same day installation and would have a Brothers' representative call me.

Later, I received a call from Brothers indicating that a service person would be out on the last call of the day for a consult. I replied that I had the new water setting heater in my garage, and just wanted it installed and no consult. I reluctantly agreed, but nobody from Brothers showed up that day. The next morning I called Brothers early and was told that a service representative would be there by 8:30AM. Around 9:30AM a service plumber arrived to give me an estimate. The estimate was higher than I expected, but by this time water was coming out of the unit much faster. So, after a thorough review of the estimate details, I agreed to have him go ahead with the install. Unfortunately, he indicated he was just there for the estimate and would schedule an installation the next day at 8:30 AM. Once again, I consented since I did not want to go through this process again.

The next day the Brothers plumber and arrived around 9:00AM followed by the electrician. They did a nice job on the installation, and while the plumber was finishing I checked the circuit box and found that my circuit breakers for the water heater had not been replaced as provided in the estimate. They are the original breakers, about 38 years old, and the service plumber who did the estimate assured me that they should be replaced to which I agreed. I had to leave for my Grandson's preschool graduation just as the electrician pulled away from my driveway. When I mentioned this shortcoming to the plumber, he said the  electrician decided replacement was not necessary even though this was included in the estimate and having no idea as to their age. As I was leaving, the plumber said he would follow up with the electrician. I thanked and indicated that the installation otherwise looked great.

The next morning, I called Brothers to give them the credit card information in payment for the installation and mentioned the failure to replace the breakers. I was told they would follow up and send someone out the finish the Job. Regrettably, I actually paid the full estimate assuming they would follow through.

Today is 9/19/21, more than 3 months after the original installation and still no new breakers. During the past several weeks I have called Brothers at least 6 times reminding them, the job was not complete. Each time I was told they would have someone call me to schedule the breaker installation. No has called, and on one of my calls they actually suggested that they give me a refund of of $15 per breaker and I could go purchase and install them -convenient for Brothers, probably saving them at least $300, but not for me. On my last call with them, I was told that someone was going to call me and schedule the breaker installation the next day. This did not work for me so I suggested they call and schedule an alternative time. Once again nobody has called - obviously they got their payment in full so they just do not care. Extremely unprofessional and unacceptable.

I plan to follow up with Home Depot Customer Service and the BBB regarding my experience.

Do NOT trust this company. Not only have they been extremely rude through the process after our air conditioning quit cooling, we have also been over a week without A/C only to have them tell us there is not temporary solution and that we have to wait until the new part is ordered to schedule a date for them to come fix it permanently. This company was given to us by our home warranty company.

We have had to place several calls to get on the schedule for the permanent fix after the part was ordered last week. When we finally got a hold of someone, they made us pay 50% down payment for charges that were never discussed when the technician was out at the house before we could get on the books. The only way we agreed to pay was because it was refundable. THEN, they told us they can't come out for TWO WEEKS. This would be 3+ weeks total without air conditioning. Feels like we were held hostage because we were going through our home warranty.

Feeling this wasn't right, we called another company for a second opinion (that we paid $150 out of pocket for). They came out same day, were extremely helpful and put in a temporary fix that this company said they couldn't do. AND, he said we don't need to order the expensive new part or do any of the things this company said we had to do to get our AC back on.

Do NOT use this company unless you want to be lied to, nickel and dimed, or taken advantage of. Extremely disappointing.

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