Best Businesses in New York

Rich did a great job replacing an outside faucet in a not so easy place to get to. Price was more than fair and he's a very easy going guy.

Amazing service from Bo at Gene D plumber!! As a long distance homeowner, I'm always a little anxious about working with a repair person but Bo was reliable, honest, and straightforward. He made sure to keep in involved each step of the way and whenever possible, tried to give me the best deal possible. He made multiple trips to make sure that me and my tenant were happy. He literally texted me pictures of the work done at every visit and went the extra mile each time. Highly recommended!!

These guys are outstanding.  They showed up when Richard said they would and fixed the leaky pipes under my kitchen sink very quickly.  He charged a very fair price.  I would not hesitate to use them for a bigger and more complicated job.  It is not often that you see a tradesman who consistently gets five stars from all the customers who post, but now I understand how Richard and his brother have managed it.

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Very professional!

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

Don't bother! After setting up an appointment 3 weeks in advance and confirming 2 days beforehand, on the day of our appointment this company informed us they would not be showing up. Apparently they decided the job was not big enough or too complicated -- they didn't really say why they were cancelling even though they acknowledged they had confirmed just days earlier and knew we had taken a day off from work in expectation of their coming. Basically yeah, sorry not sorry!

Very efficient repair for a couple of leaky faucets we had in the house.  Fair pricing.  Would highly recommend.

Joe and his sister Patricia are pros. They came highly recommended through the town's FB page and they lived up to all the hype. Patricia said thank you to someone for the recommendation at around 5am and I figured I give it a shot and message her. She replied and stayed in contact instantly. Our house froze up during a power outage and Joe got it thawed and working again. He put in a lot of work and made sure the job was done right. Thank you for all the work you two did.

Honestly, Stan is so nice and accommodating to me and my two babies. Also much more fairly priced than other plumbers  that I have tried!

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

Johnny was able to clear the blockage in my bathroom tub.  Very good same day service.

I have nothing but good things to say about this plumbing company.  They are easy to reach, even after hours, respond promptly and come prepared to do the work, i.e. I've never had them say, I'll have to come back I don't have the right part with me.
Today I had to replace the faucet assembly in the kitchen sink.  They had tried to repair it (for a persistent leak in a joint) but that just wasn't possible.
The 'fun' started today when it turned out that even having purchased the exact same model the new assembly required a hole about a 16th of an inch larger than the old assembly.  Most plumbers would have suggested a new sink or I need to come back another time with a different file, etc. Not a Dinkins' plumber, he worked on the installation (normally a 15 minute job) for over an hour until he got the hole enlarged just enough, had the faucet assembly secured and all working perfectly.

I would use this company any time for any plumbing problem.

Absolutely incredible service. Easy, efficient and reliable. Very respectable people that tell you the truth, busy or not. Would highly recommend to anyone in need of their services.

they came quickly, they worked efficiently to fix the problem, and the bill wasn't terrible.  what more can i ask for?

Peter was very thorough and explained that my problem wasn't as complex and big as I initially thought. He showed up exactly at the appointed time.

Came out 2 times and asked basically asked what I thought the problem was, even though I am not an expert. Overall their goal was to spend as least time as possible at the site to make the most money.. 2nd guy who came out was an expert but did nothing but spend half his time talking down to me because I was not smart enough to understand a boiler. (Steam heat is over 100 years old) After 20 mins of hubris, he decided there was nothing he could do. After talking to someone who knew less, he then decided to actually look at the boiler and then realized that there were problems. I am a tech myself who builds and fixes computers. If you make a housecall, the least you can do with a $125 min appearance fee is look at the device and run diagnostics on all parts. Of course they charged us the full price both times, even though the first tech didn't bother to check out the parts. Save your time and patience and choose a company that at least knows the definition of professionalism.

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