Best Businesses in New York

I hired Hoffman Plumbing to do some plumbing work for my salon. I needed two hair washing sinks installed, a washer/dryer hookup and a new hot water heater installed.  
Rich responded quickly via phone and text.  He was easy to do business with.  When we first met he came with a worker, I forget her name (sorry), but she was great.  She was super friendly and complimentary of the new space that looked a mess at the time.  But she saw my vision and I appreciated her enthusiasm. (Sometimes opening a business can be overwhelming and I needed the encouragement)
Throughout the entire process I met a few different workers and they were all polite and friendly. And did a good job.
The price was fair and I appreciated that.
My first complaint was I wish the floor sinks (for hair washing sinks) would have been explained to me a little more.  I don't particularly love them, would of liked to hear a different option.
2nd complaint, when it was crunch time and the inspectors were coming I did have to follow up more often to push the process along.   I was afraid it wouldn't be done in time for inspection, he had it all under control the whole time.  But I wish he would have explained that so that I wouldn't have been worrying.
Overall, I would definitely use him again and would recommend using him to others.

If I could give this company 100 stars I would! This is the ONLY plumber we will use from now on. We had an issue with our plumbing on the day before Thanksgiving. We were so stressed out because we figured we would never be able to get someone to come and fix it. From the BEST customer service person EVER (Nikki) , to the fact that they delivered and came through when no one else would even call back, this company is TOP NOTCH. Nikki stayed in contact with me, tried everything she could to get to me, and did it all with KINDNESS and a smile. She was AMAZING. Gene is LUCKY to have her. A rare person in this world who is all about service and the customer on the day before Thanksgiving when most people don't even want to work. Great job Gene and NIKKI!!! You're the BEST. We are thankful for companies like yours this Thanksgiving!

They did a great job with two of my problematic bathroom fixtures. On top of that, they stayed in contact via text, confirmed our appointment the day before, and arrived for the job on time. I would definitely use their services again and recommend them to anyone looking for quality plumbers.

On one of the coldest days in March 2019, a pipe to my furnace busted.   Not only did Mr. Bullock come out that same day to take measurements, he fixed it the next day.  He knew I had children in the home and made sure we had heat.  In another instance, I was getting my bathroom renovated.  While at the home replacing the bathroom plumbing, he noticed the sump pump stopped working.   The next day he replaced it and added it into my final bill.  Over the years Mr. Bullock has made many repairs to my home.  He's honest and dependable.

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

We've used them quite a few times in the last 10 years.  Whether it was an emergency situation or just a routine line cleaning, we've never been disappointed.  The drain specialists are confident and friendly.  The prices are always fair.  Thanks.

I have been using Woodhaven Plumbing for many years with favorable results. Dennis and Raymond are punctual, personable and particular. They have my recommendation.

Agreed on a price, changed the price to double the am mount, never got a receipt after asking numerous times.

Our first experience with them was very positive. Nice people and efficient, careful and clean in their work. Will definitely use them again when needed!

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

Johnny is consistent and fair.  Get the service before he retires.  I've used him the last 5 years without issue

I have nothing but good things to say about this plumbing company.  They are easy to reach, even after hours, respond promptly and come prepared to do the work, i.e. I've never had them say, I'll have to come back I don't have the right part with me.
Today I had to replace the faucet assembly in the kitchen sink.  They had tried to repair it (for a persistent leak in a joint) but that just wasn't possible.
The 'fun' started today when it turned out that even having purchased the exact same model the new assembly required a hole about a 16th of an inch larger than the old assembly.  Most plumbers would have suggested a new sink or I need to come back another time with a different file, etc. Not a Dinkins' plumber, he worked on the installation (normally a 15 minute job) for over an hour until he got the hole enlarged just enough, had the faucet assembly secured and all working perfectly.

I would use this company any time for any plumbing problem.

Absolutely incredible service. Easy, efficient and reliable. Very respectable people that tell you the truth, busy or not. Would highly recommend to anyone in need of their services.

I called them to get an estimate for some HVAC work at our apartment - two nice men came and took a look at our systems and promised to provide an estimate.  All fine... except that they never followed up.  I called them twice and both times someone would promise to call back.. then NOTHING.  What a waste of time.

UPDATED:  They came back online since my original review and have been super responsible and professional. Their crew is very courteous and prompt.  I am happy with their service!

Last night, my steam boiler started running rough and giving off an odd odor, something other than a natural gas smell.  After another company failed to find the problem first thing this morning and told me my chimney was likely blocked, I called Ryan and Co. after verifying myself that the chimney was clear.  They came within a few hours and advised that the boiler flue passages were clogged and needed a cleaning.  A few hours later, everything is working great again.  Fantastic service, super fast response time (can't tell you how many places didn't even call me back), and reasonable rates.

They are a bunch of crooks. Made a appointment to have my boiler serviced. Plumber came in flooded the boiler with water and then shut it down saying it was cracked and that I needed a new boiler which was quoted at 7000. Needless to say, I had sense enough to call for a second opinion.  Two parts were changed which cost me 1100.  They are a bunch if thieves, don't use them

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