Best Businesses in New York

We developed a leak in the 1/2 bath in our basement. I called Rich and texted our problem and told him it was a secondary toilet and not an emergency. Even though he and his employees were tied up with a great many frozen pipe problems, he sent Paul the next morning. Paul fixed the problem and the bill was very reasonable. Definitely a good experience.

I found Gene-D on Yelp based on overwhelming  reviews from previous customers. The entire process, from my reaching out via Yelp, Veronica's responses, and Bo and Gene's great work all went very well. I am aware that I am a lay person in this area so my comment might not be right, the pricing of the replaced water heater was somewhat out of the range of a residential situation. However, I appreciated that Bo and Gene took a really close look of the water heater and worked meticulously to reach the result I wanted. Bo also took this opportunity to clean up some of wiring and tubes connected to my kitchen faucet and the water heater and this is a much more solid work than last replacement. Thank you very much!

Reliable, trustworthy and fair pricing!!!!!!!!!!! Where do you find that today?  I needed a plumber, but had some bad experiences in the past, a friend told me about the plumbers she used in the past, she gave me Richard Haviland,s info.  I contacted him and set up a meeting, he showed up on time, assessed the problem quickly, gave me a fair price.  He and Brian were prompt, courteous and pleasant to work with.  I would not hesitate to call Richard and Brian again for any plumbing problem.
Highly recommended.

We needed a plumber to help find the exact source of the water leak coming from our shower and through our living room ceiling. James returned our call within the hour and said he would stop by after his last job that very day. He called again to give us a better idea of what time to expect him.
When he arrived, he first inspected the shower through the sheetrock opening in the downstairs ceiling and suggested that it was one of two things. He ran out to his truck and returned to troubleshoot the issue, this time from the shower itself. To our relief, it was a relatively simple fix that he said we could handle ourselves and then took the time to explain what we'd need to do. As he approached the door to leave, my husband asked him what we owed him, and he refused payment.
Throughout our 35 years as homeowners, we've had to hire many tradesmen, a few of whom simply did  shoddy work and many of whom did (what we believe to be) quality work. Regardless of the outcome, every time we decide that a professional needs to be called, our first thought is What's this gonna cost us? Once the work is done and paid for, there's often the additional lingering concern that the charge didn't include inflated billable hours, unwarranted work, etc. This isn't a commentary on tradesmen, just a common concern of laymen who need their expertise and, unavoidably, are at their mercy.
Our short interaction with James spoke to his work ethic, honesty, and integrity, qualities that are more and more hard to come by. Without question, we wouldn't hesitate to hire him next time we need a plumber.

Flo-Rite went above and beyond to provide us with quality service. Even though they were later than expected, once They arrived they installed Both our toilet and faucet perfectly. And the plumber was such a friendly guy too.

We will use Flo-Rite for all our plumbing needs moving forward!

I made an appointment for a window of 4-6. At 8 they still did not show up and told me they would be there at 9. I called at 9 and they told me it would now not be until 11-1am. They are incredibly unprofessional with their scheduling and not proactive with informing about delays. Do not use this company, they will never show up.

I have been using Woodhaven Plumbing for many years with favorable results. Dennis and Raymond are punctual, personable and particular. They have my recommendation.

Joe and his wife gave up a Friday night to help my family. The service was incredible and they got me out of a HUUUUUUGE nightmare.  I can't thank him enough

I own a treats / dessert business in Springfield.  Needless to say when your plumbing goes, your in trouble.  I called this company and the service I received was amazing. They first of all treated me like we were important, not just another customer.
Then the owner was out in less than 2 hours, had everything he needed to fix my problem and my business was back up and running.  He was so nice and I don't think he understands how much revenue he saved me by allowing me to get back open.  His name was Stan, thanks In Line Plumbing. You deserved this write up

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

First of all I want to thank Johnny for job well done.  I wish I have found him before I literally wasted over $1,000 on few plumbers that came before him and not able to fix the main problem of suds overflowing from the toilet bowl during laundry.  At some point I just needed someone honest and knowledgeable and didn't even care how much more I should spend just to have the problem go away.  To my surprise he asked for a reasonable and fair price after spending over 3 hours fixing the main problem and a stubborn foreign object he cleared in the shower drain.  Thanks for the positive feedback for all the people he helped before I was able to decide to get the right person.  I'm putting in a good word for him so the next person needing an honest service can benefit.  Thanks again Johnny.

EXTREMELY reasonable prices, showed up on time, took care of two small problems while out for a big one and didn't charge extra for them.

If I could give them no stars I would. I live in a 7-unit coop building. Once of the apartments had a clog in their kitchen. I reached out to McManus since they were local. They said they would arrive in 2-days and rectify the issue and send me the diagnostics via email. They came on a Friday, just inspected then left. They made another appointment to return on a Tuesday with the tenant. By this point, I still had no report. Tuesday came and they didn't show up. On Thursday they return, State they are pulling out lards of grease from the sink and they still won't unclog the sink. Now saying it's a building wide issue. Mind you no one else in the building has any sort of backup/clog. They stated they would send me 3 different proposal options with prices. It's been almost a week and nothing. I'm not too sure what type of business they are running, but my encounter with them has been nothing but unprofessional.

Feels like they're practicing out and out highway robbery.  A simple leaking tub faucet.  Shower body cartridge needs to be re-replaced as it was replaced end of last year but is obviously faulty.  $475 for that job around 6 months ago, and that plumber wouldn't come back as a warranty - its the cartridge, not our work, we'll charge you all over again as if we're walking in for the first time.  So I chose to go elsewhere and start fresh.
But THESE guys... after a $150 diagnostic fee they wanted close to $800 for the exact same job!!!  
Is there a plumber out there who isn't out to fleece everyone??!
I'm going to order the cartridge and install it myself... after seeing it taken apart and put back together so many times in the past 6 months I've become a pro.
I do NOT recommend this company.  Feels to me like they hook you with the $150 look-see and then stab you with the final fee.  Almost double what the previous plumber charged and that plumber is known for being way over priced as it is.
I may take a plumbing course and cut out the middle man lol.

A small platoon of Ryan's army renovated the vent and drain for my kitchen, replacing old grody galvanized pipe that had nearly closed inside with all modern PVC. They also pulled out the big old clog-prone cast-iron trap, again PVC to the rescue. Let's just say the isht is flowing freely now!

The two men in this crew were unfailingly polite, listened to what I requested exactly as far as routing the pipe and patching the roof, did a very professional job, and even made truly serious attempts at cleaning up after themselves lol. The boss Kevin Ryan stopped by from time to time but left the work to the big dudes, clad uniformly in khaki work pants and dark shirts. They're a first class operation, down to the shiny truck stocked with everything you might imagine.

Should you hire a plumber who drives a beemer?  Well I was mostly trying to hire locally, and was exceptionally glad to see all the work done quickly, it's a little dicey when you can't flush!

Of course there was a big bill at the end.  At these hourly rates I just can't gjve 5 stars, sorry.

Have a problem with a 3 zone hot water baseboard heating system where there just isn't enough heat for cold winter nights. I called them to come diagnose the system. The plumber they sent spent 10 minutes looking at the boiler. Said that the heat was set too high on the boiler, and boiler was wired incorrectly. He also looked at one zone valve and stated all three needed to be changed. Quoted me $2200, and then discounted to $2100 dollars as it would need many hours to change zone valves.

I called another plumber who confirmed one zone valve is certainly broken, but the other 2 are fine. Won't say with certainty if it was a misdiagnosis or outright inflating extra work, but either way, I would not go with them again.

The worst part is, the man came for a service call but left immediately when we declined to accept the offer. He left wires detached and covers off when he left. The minimum a plumber should do is leave things the way they were before he came. Of course, the heat couldn't be turned on with the wires detached. Had to have them placed back by someone else.

Their communication is solid and they came around the time they said they would. They also stated they would warranty the work for 1 year which is highly unusual for a plumber, so that is to their credit though who knows if they would actually honor that.

$150 + tax for the service call for anyone wondering what their current price was.

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