Best Businesses in New York

We developed a leak in the 1/2 bath in our basement. I called Rich and texted our problem and told him it was a secondary toilet and not an emergency. Even though he and his employees were tied up with a great many frozen pipe problems, he sent Paul the next morning. Paul fixed the problem and the bill was very reasonable. Definitely a good experience.

I have used Gene-D Plumber 2 times in the past month.  Veronica was very friendly on the phone and was able to take care of the COI requirements from the building very quickly. Jacob was the one did the job both times.  I couldn't be more pleased with Jacob's works.  He has always arrived on time, explained everything very thoroughly, and did the fix perfectly and quickly.  Jacob also always checked his work multiple times after the fix to insure that it's 100% fixed.  Thump up!  After all, their price is also very reasonable.  So I will highly recommend Gene-D for any plumber works you will need.  they are definitely my first choice when I need plumber service again in the future.

I called Richard for a small plumbing job that I expected would take less than an hour. He asked a couple of questions and was happy to give me a quote over the phone. Rather than the exorbitant fee I'd feared having worked with other local plumbers, he gave me a fair price.
Richard arrived on time, and despite complications that caused the job to take two hours, he honored his original quote.
Dealing with Richard was easy and hassle free, and he'll be my first call next time I need a job doing.

We needed a plumber to help find the exact source of the water leak coming from our shower and through our living room ceiling. James returned our call within the hour and said he would stop by after his last job that very day. He called again to give us a better idea of what time to expect him.
When he arrived, he first inspected the shower through the sheetrock opening in the downstairs ceiling and suggested that it was one of two things. He ran out to his truck and returned to troubleshoot the issue, this time from the shower itself. To our relief, it was a relatively simple fix that he said we could handle ourselves and then took the time to explain what we'd need to do. As he approached the door to leave, my husband asked him what we owed him, and he refused payment.
Throughout our 35 years as homeowners, we've had to hire many tradesmen, a few of whom simply did  shoddy work and many of whom did (what we believe to be) quality work. Regardless of the outcome, every time we decide that a professional needs to be called, our first thought is What's this gonna cost us? Once the work is done and paid for, there's often the additional lingering concern that the charge didn't include inflated billable hours, unwarranted work, etc. This isn't a commentary on tradesmen, just a common concern of laymen who need their expertise and, unavoidably, are at their mercy.
Our short interaction with James spoke to his work ethic, honesty, and integrity, qualities that are more and more hard to come by. Without question, we wouldn't hesitate to hire him next time we need a plumber.

I called a few people for help with a clog and this was the evening of December 30. Flo-Rite was the only one who called back and we were able to get help the next day. When the appointment was delayed, we were notified in a timely manner. The service man went above and beyond to help us out and I will be keeping this business in my phone!!

Whenever I've had issues- I call and they immediately know who I am and what the layout of my plumbing is. They arrive quickly and prepared to handle all my needs.

Called them in an emergency. Water was leaking from an upstairs toilet onto the floor below. They came within the hour and fixed the problem. Might be considered a little pricey for 30 minutes work. But they did the job and, most of all, fast response. That's the difference between a little damage and a lot of damage. They are definitely my go to plumbers from now on.

Not sure how you rate a plumber. Cost? Well, they weren't inexpensive. I had to
have the insides of three toilets replaced as we finally tired of each john's
idiosyncratic nature when it came to jiggling handles to get the flappers to close.
And yes, it is a simple job for almost anyone to replace the ballcock and
flapper; but due to my own physical limitations due to age and operations, not a
choice. So I paid $680 parts and labor. How about rating on professionalism? The
young man who arrived was prompt and courteous and he did give me the price
upfront. When he began he discovered a problem with one of the pipes and that
had to be replaced. And two of the other johns had some corrosion about the
bolts and that meant they had to be replaced and new washers were needed. All in
all it took almost three hours for this simple job. But I give kudos for
professionalism. Everything was explained and if I had been able to do the job
myself, I would have missed what could have turned out to be major problems down
the line. Overall, a good experience and if you need a good professional, I
would say give this company a chance. They take MC and VISA. I would have them
back. And their work is guaranteed for a year.

I would like to thank Stan the owner of In-Line for returning my call and referring me to A Rooters Pro for a main sewer clog.  His referral helped us out during a difficult time and problem was solved in a couple of hours.  Thanks again!

Jason did a great job. Before the job began they did a great communicating and giving updates. Jason was prompt and efficient.

Johnny was able to clear the blockage in my bathroom tub.  Very good same day service.

Lovely to work with. He returns calls within the day and gives his cell for emergencies. He clearly knows what he is doing and charges fairly. I have used him several times and had reason to regret it recently when I called another local company who did bad work for a ridiculous price.

Thanks to Dayton Towers Corporation's connection with this Company, on Friday BRANDON and BRIAN arrived at my apartment. I had a long-lasting ugly leak on my bathroom wall with the source in the upstairs shower cabin. After the wall was opened, they checked both apartments and determined that the private installation upstairs was dysfunctional and caused the leak in my bathroom and the next-door neighbor's kitchen.  They removed the old pipe and installed the new one. All the time they worked running up and down, moving quietly between the two apartments. They did not take a lunch break, as they say, they never do that when on the job. They are not only very professional but also very nicely mannered, guys that you can trust and like from the very first moments of their arrival. This BBduo is also very well-organized, doing fast a great job and leaving me happy with the result.
I highly recommend these 2 gentlemen to anyone who needs good and nice plumbers.

Feels like they're practicing out and out highway robbery.  A simple leaking tub faucet.  Shower body cartridge needs to be re-replaced as it was replaced end of last year but is obviously faulty.  $475 for that job around 6 months ago, and that plumber wouldn't come back as a warranty - its the cartridge, not our work, we'll charge you all over again as if we're walking in for the first time.  So I chose to go elsewhere and start fresh.
But THESE guys... after a $150 diagnostic fee they wanted close to $800 for the exact same job!!!  
Is there a plumber out there who isn't out to fleece everyone??!
I'm going to order the cartridge and install it myself... after seeing it taken apart and put back together so many times in the past 6 months I've become a pro.
I do NOT recommend this company.  Feels to me like they hook you with the $150 look-see and then stab you with the final fee.  Almost double what the previous plumber charged and that plumber is known for being way over priced as it is.
I may take a plumbing course and cut out the middle man lol.

Helped me over the phone without even charging me any type of fee! That was really nice...will definitely call him in the future when I really need help!

The only company that called me back during the recent cold snap when someone for whom I am responsible had broken pipes. They showed up and quoted a price they stuck with.  Tim is very knowledgeable and honest. Chris and Rob, their techs, were polite and helpful.

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