Best Businesses in New York

Excellent service on a very short notice. Cory Woods and Matt B. were pleasant, personable, and efficient. They will absolutely be requested by name for my parents' future plumbing needs. Hoffmann Brothers is absolutely the way to.

Had Bo come by earlier to fix my shower diverter because I had been to numerous hardware stores around the area that said they didn't have the kind of diverter I needed--pipe was too big and soldered on. Bo had the right sized diverter, which is great, but when it was time to pay he was very insistent on a check. The Yelp page advertises that Gene-D Plumber takes card, which something I prefer for added protection (and air miles). I again said I preferred card, but Bo was instant enough and I just wanted to get back to my day. Please let customers choose how they want to pay. If it's legal tender, it should be good enough for you, otherwise it would've been 5-stars.

Richard and Brian always get the job done on time and under budget, so to speak.  They are completely free of greed--they seem committed to completing their work as inexpensively as possible.  They show up reliably 100% of the time.  The best plumber experience I have ever had.

Edited to drop a star.  I'm sorry to harm the average but I feel I have to: Now that I've called Richard a couple more times, I have to say he never actually got his hands wet at our home.  He takes my call or text and even will come over ... then accepts no payment for his time and recommends someone else.  Generous and kind but not what you expect when you contact a plumber.  If his B team were 100% great that would be okay--they're decent, but south of four stars.  Not sure what aspect of plumbing Richard actually does.

On one of the coldest days in March 2019, a pipe to my furnace busted.   Not only did Mr. Bullock come out that same day to take measurements, he fixed it the next day.  He knew I had children in the home and made sure we had heat.  In another instance, I was getting my bathroom renovated.  While at the home replacing the bathroom plumbing, he noticed the sump pump stopped working.   The next day he replaced it and added it into my final bill.  Over the years Mr. Bullock has made many repairs to my home.  He's honest and dependable.

Let me get something off my chest: I know nothing about plumbing. Thank goodness for Matthew, the owner of Flo-Rite, who is incredibly knowledgeable, personable, and all-around professional.

Communication (5/5): I am a big fan of using Yelp to find businesses for a job or project and this experience reinforced that. Matthew was prompt to reply, answer my questions, and provide a COI upon request. Additionally, I've been told by other plumbing professionals and hobbyists that Grohe products (such as the one in my shower) can be finicky -- but Matthew assured me beforehand that he has worked with this brand before and understands the potential challenges with it.  

Job (5/5): Matthew arrived exactly on time for the scheduled appointment to replace the thermostatic valve in my Grohe shower. In less than an hour, he replaced the faulty valve, recalibrated the temperature handle, and successfully tested the shower temperature.

Knowledgable (5/5): We thought our water shut off valve was behind our trash. Turns out that is just our hot water shut off. Matthew quickly found the cold water shut off under our sink. He went above and beyond and explained how the to properly turn off our water without breaking it, which was quite helpful to learn!

Professional (5/5): Matthew was courteous and a true professional. This may sound basic, but I've had contractors and technicians make a mess in our apartment. Not this time -- Matthew wiped his feet on a towel after stepping out of the shower to not track water everywhere. Those little things really add up and make a difference to me.

Value (5/5): We received some quotes from other plumbers which were outrageous. Matthew's quote was right in the middle compared to others and I feel it was of excellent value. After finishing he said he always wants the job to be done correctly and if something bad happens afterwards he works with the individual to make it right. I appreciate that confidence and workmanship in a business.

TL;DR: I will be calling Matthew for all my plumbing needs in the city. He's a truly knowledgable professional and I recommend him to all!

I called this establishment about four days ago. The guy came at 830 at night. He could not do the job at that time. Quoted me a price. I agree to the price. I told him if he can do it in a couple of days as I had to work. He said ok. I called the place the day before and they stated he would come to my place after 12 and they would contact me. 12:30pm and no call so I decided to call. Suffice to say after approximately 5 phone calls and being told he left hours ago, he is stuck in traffic, he drives slow and probably has problems with truck. He never showed up. I wasted 5 hours and I will never call them again.

After a long haul seven months of plumbing problems with the ailing Porcelain Throne's motor which eventually failed this week (what a way to ring in the 2010 year, right?).  AYIA! It was like the death of all of us...  My family and I endured seven long haul months of endless night sleep listening to the toilet run and leaking to rise hot water to stifling hot while one takes a shower.  The toilet was immensely wasting water!!  In addition, the shower's faucet was also immensely wasting water by dripping like a sick running nose.

After two no-shows from this plumbing company of this week and finally a show today, the plumber replaced the toilet's motor, stoppage drain, chain, and toilet's chrome handle with the addition of two new washers of the shower's faucet, and new hot and cold shower knobs.  This company's fees are by the hour for labor, and parts/ materials which totaled an utter gargantuan sum of $275.00.

Woodhaven Plumbing & Heating is the area's local plumber as my family have utilize their services in the past.

I rate Woodhaven Plumbing & Heating four stars as they have bad attendance of having two no-shows despite of numerous appointments with the added incentive office location within walking distance-- ergo, no excuse!  After removing the existing parts of the toilet and shower knobs, the dude announced: these parts are very bad that I put in all new parts buddy.  Duh, really... no kidding Sherlock!  That's why you're here to fix it dude!

In addition, the work of this plumber is very sloppy as after the dude completed the job he left a gargantuan mess with debris everywhere in our bathroom.  Personally, I believe all plumbers leave a mess with debris everywhere to make clients' lives hell as I spent much of the afternoon cleaning the dude's mess.

I don't typically leave feedback but this company was worth it to me so I'd like others to know how professional these guys were.

I called them for some emergency plumbing work as my tenants radiator was leaking pretty badly and I needed a plumber asap.

They set the right expectation up front and the plumber Mike found the problem directly and fixed it very efficiently and I was very pleased with the last minute service call at 5pm.

I would recommend using these guys again 100%.

In-Line Plumbing is an excellent company. We had a kitchen drain clog, and Stan got back to me promptly when I requested a price quote and set up a time that was convenient for me. When he arrived, he was prompt, friendly and quick to fix the problem. The price was more than reasonable. We'll definitely use In-Line Plumbing again and would recommend to others.

Kellam and his team are extraordinary. Kellam is the most communicative, honest, clear, and straight forward handyman I have used in 15 years as a home owner. His integrity and work ethic are unparalleled. He is skilled. But most importantly, he is trustworthy.

Absolutely honest, professional and patient. While I didn't actually employ Johnny, he spent several minutes on the phone with me explaining why my new gas stove wasn't working. He certainly didn't have to share his knowledge with me and he certainly could've scheduled an appointment and charged for a visit or extra stuff. But he was candid and sweet and suggested a handyman could do the job of opening the line.

His openness made me write this review and if I ever really need a plumber, Johnny is who I'll call.

EXTREMELY reasonable prices, showed up on time, took care of two small problems while out for a big one and didn't charge extra for them.

If I could give them no stars I would. I live in a 7-unit coop building. Once of the apartments had a clog in their kitchen. I reached out to McManus since they were local. They said they would arrive in 2-days and rectify the issue and send me the diagnostics via email. They came on a Friday, just inspected then left. They made another appointment to return on a Tuesday with the tenant. By this point, I still had no report. Tuesday came and they didn't show up. On Thursday they return, State they are pulling out lards of grease from the sink and they still won't unclog the sink. Now saying it's a building wide issue. Mind you no one else in the building has any sort of backup/clog. They stated they would send me 3 different proposal options with prices. It's been almost a week and nothing. I'm not too sure what type of business they are running, but my encounter with them has been nothing but unprofessional.

I've been a property manager in Manhattan for nearly 30 years, both commercial and residential, and on several occasions I've used the services of this company.  They're prompt and  fair.  They charge a modest fee to come and assess your problem, and if you accept their proposal (which has always been reasonable in my opinion) they do the work right away and credit the service call charge money toward the work.  The work has always been good in my experience.

Peter O.
NYC

Last night, my steam boiler started running rough and giving off an odd odor, something other than a natural gas smell.  After another company failed to find the problem first thing this morning and told me my chimney was likely blocked, I called Ryan and Co. after verifying myself that the chimney was clear.  They came within a few hours and advised that the boiler flue passages were clogged and needed a cleaning.  A few hours later, everything is working great again.  Fantastic service, super fast response time (can't tell you how many places didn't even call me back), and reasonable rates.

Village Thieves. After using them for decades new owner has turned this into a fleecing scam. Do your due diligence and get a second opinion...better yet save your time and money and don't even bother with these scam artists. Previous work of 40+ years was excellent...then a recent install of a new $50 expansion tank somehow magically ended up being $1,000.  Never again and good riddance.

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