Best Businesses in New York

Finding a good plumber is like finding a good barber; you have to suffer through a bunch of bad haircuts (or bad plumbing jobs) before you find one you can stick with.  Rich is a plumber you can trust in and one who will give you an honest assessment.  Going on strong reviews on yelp and google, I called to ask for help on water meter coupling replacement.  He actually first declined the work saying that it should be the water company's responsibility which I agreed with and I went back and forth with the water company.  Eventually, it turned out to be the homeowner's responsibility, so I called him back and he did the work in about an hour on a couple days' notice.  He responds directly to texts on his phone and comes on time.  Most importantly, there was no outrageous service fee to just take a look at the issue, just like it used to be.  Call these guys and don't suffer through anymore bad haircuts.

Expensive, but fabulous, efficient, professional service, which is exactly what I wanted. I have put this job off for ages as I am a total perfectionist and do not want to spend serious money on a job recklessly done ! I cannot stand oafish men in my space. Jacob was most professional, courteous and careful with this job. He really knows what he's doing. Many thanks!

I called Richard for a small plumbing job that I expected would take less than an hour. He asked a couple of questions and was happy to give me a quote over the phone. Rather than the exorbitant fee I'd feared having worked with other local plumbers, he gave me a fair price.
Richard arrived on time, and despite complications that caused the job to take two hours, he honored his original quote.
Dealing with Richard was easy and hassle free, and he'll be my first call next time I need a job doing.

We needed a plumber to help find the exact source of the water leak coming from our shower and through our living room ceiling. James returned our call within the hour and said he would stop by after his last job that very day. He called again to give us a better idea of what time to expect him.
When he arrived, he first inspected the shower through the sheetrock opening in the downstairs ceiling and suggested that it was one of two things. He ran out to his truck and returned to troubleshoot the issue, this time from the shower itself. To our relief, it was a relatively simple fix that he said we could handle ourselves and then took the time to explain what we'd need to do. As he approached the door to leave, my husband asked him what we owed him, and he refused payment.
Throughout our 35 years as homeowners, we've had to hire many tradesmen, a few of whom simply did  shoddy work and many of whom did (what we believe to be) quality work. Regardless of the outcome, every time we decide that a professional needs to be called, our first thought is What's this gonna cost us? Once the work is done and paid for, there's often the additional lingering concern that the charge didn't include inflated billable hours, unwarranted work, etc. This isn't a commentary on tradesmen, just a common concern of laymen who need their expertise and, unavoidably, are at their mercy.
Our short interaction with James spoke to his work ethic, honesty, and integrity, qualities that are more and more hard to come by. Without question, we wouldn't hesitate to hire him next time we need a plumber.

Flo-Rite went above and beyond to provide us with quality service. Even though they were later than expected, once They arrived they installed Both our toilet and faucet perfectly. And the plumber was such a friendly guy too.

We will use Flo-Rite for all our plumbing needs moving forward!

We needed emergency service at Charlottes Desserts and Charlottes Speakeasy in Farmingdale.  They responded immediately and did a great job. They also saved the day for a residential job we needed in a hurry. Its hard to find a reliable plumber these days. We are so happy to have found Citywide.

I had Keith and his son service my boiler recently. They were prompt with there time and did a complete job on my boiler! They were honest and professional!

I would not only highly recommend them but will definitely call them again in the near future for any other plumbing needs I many have.

Joe and his sister Patricia are pros. They came highly recommended through the town's FB page and they lived up to all the hype. Patricia said thank you to someone for the recommendation at around 5am and I figured I give it a shot and message her. She replied and stayed in contact instantly. Our house froze up during a power outage and Joe got it thawed and working again. He put in a lot of work and made sure the job was done right. Thank you for all the work you two did.

I own a treats / dessert business in Springfield.  Needless to say when your plumbing goes, your in trouble.  I called this company and the service I received was amazing. They first of all treated me like we were important, not just another customer.
Then the owner was out in less than 2 hours, had everything he needed to fix my problem and my business was back up and running.  He was so nice and I don't think he understands how much revenue he saved me by allowing me to get back open.  His name was Stan, thanks In Line Plumbing. You deserved this write up

Kellem was responsive, reliable, timely and did a great job. He sent me pictures very yep of the way since I was not in town. Would definitely use again and recommend!

they were super prefessional and prompt. gave an appointment pretty last minute and solved the problem well. we got the job done.

I have nothing but good things to say about this plumbing company.  They are easy to reach, even after hours, respond promptly and come prepared to do the work, i.e. I've never had them say, I'll have to come back I don't have the right part with me.
Today I had to replace the faucet assembly in the kitchen sink.  They had tried to repair it (for a persistent leak in a joint) but that just wasn't possible.
The 'fun' started today when it turned out that even having purchased the exact same model the new assembly required a hole about a 16th of an inch larger than the old assembly.  Most plumbers would have suggested a new sink or I need to come back another time with a different file, etc. Not a Dinkins' plumber, he worked on the installation (normally a 15 minute job) for over an hour until he got the hole enlarged just enough, had the faucet assembly secured and all working perfectly.

I would use this company any time for any plumbing problem.

Absolutely incredible service. Easy, efficient and reliable. Very respectable people that tell you the truth, busy or not. Would highly recommend to anyone in need of their services.

These guys are prompt and know their craft! Excellent at what they do.
All of them are great- HOWEVER Roosevelt is by far the best Plumber/Heater Technician I've ever met. He is thorough and attentive. I will recommend him ten times over! Keep it up guys!!

I use Yelp almost daily when searching for services and this is the first time I've felt compelled to leave a review. It is rare that a service provider exceeds your expectations. I've used Ryan & Co. three times now, and every single time they are more prompt, more courteous, more professional than I could possibly anticipate.

We bought an old house with radiators, baseboard, and electric heat. I've always used forced heat in the past and have never had a boiler. So I have a lot to learn. Ryan & Co. came out three times - once because the boiler was too full, another time to improve the performance of my radiators, and finally a late-night emergency visit for a burst pipe.

Erin is always really nice on the phone, even when I have a lot of questions. I spoke with Kevin recently during my after hours emergency call, and he also was really nice. I had water pouring out of my wall and ceiling and he helped find the water shutoff valve for the house, saving me a lot of water damage. They had a technician out to me in about 20 minutes.

Rich has been my technician for almost all of the work and he is one of the nicest guys I've ever met. He is methodical and thorough and he explains everything he's doing in a way that I can understand. I've had many, many questions and he always answers them patiently and with kindness. Ryan and Co. has taught me more about my home than I've learned through any other means. Beyond the work that they've done, this knowledge will help me care for and enjoy my home and for that I am very grateful.

Their prices have been quite reasonable - $300 for the after-hours call to stop the leaking pipe (still have to schedule the repair), $1100 for a full days work adjusting and repairing 10 radiators. They have a customer for life!

These guys were a life saver!  After hiring another plumber to fix an emergency situation with my boiler, I asked them to check the work that had been done.  Although they said it was OK, they told me that other things the first plumber told me did not make sense.  They also warned me that my boiler was on its last legs and recommended I get a new one plus a new return line.  They told me exactly what had to be moved in my cluttered basement which I did quite promptly,  I then scheduled the installation of the new boiler.  It was a good thing I listened to them.  The plumber who did the job said my old boiler just crumbled when he went to remove it.  They did an excellent job and cleaned up all their mess.  The plumber explained the workings of the new boiler and told me some things that I had to do for maintenance.  While they were there, I asked them to check on my hot water tank and they told me that it was OK for the present but it could break at any time, due to its age.  So I asked them to replace that also and they got both done in one day.  Professional, polite, informative and just plain friendly.  I highly recommend them.

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