Best Businesses in New York

Replaced lead water main with new 1 inch copper line and installed DEP required outside shutoff valve. Competitive price for premium service. Arrived on time with major equipment, worked diligently completed work early enough they had to wait for inspector to arrive. Without water only a couple of hours. Neatly patched concrete and left work area cleaner than they found it. Workers were undemanding and friendly. Excellent communication with master plumber Scott begging to end.

Akeim is professional, knowledgeable and efficient.  When the kitchen faucet in my tenant apartment broke, from the pictures of the damage he was able to assess quickly that I needed to do a replacement instead of a repair and advised objectively on the type of faucet I should get.  Once obtained, he installed it quickly for a reasonable price.  I was very pleased with his work and look forward to working with him on future projects.

These guys are absolutely amazing.  Hands down the best experience I have ever had with any kind of contractor, anywhere, and I've used lots of them over the years.  The service and professionalism and communication and attention they provide are the kind you'd expect from the guy you know in a small town; I was so pleasantly surprised (shocked, actually) to find someone like this in Manhattan.  If you ever need plumbing work done, do yourself a favor and call these guys!  Seriously!

We found out that our shower was apparently leaking and causing some issues in the unit below us, so we needed a fix.  Since we hated our bathroom, we decided to gut the thing and start anew rather than trying to patch things up.  We spoke to an unbelievable number of contractors.  Many would make appointments to evaluate and give an estimate and never show up.  Those that did show up would give astronomical quotes.  I mean, this is New York, but come on, renovating a bathroom shouldn't eat up 25% of my take-home salary.

We saw an ad on TV for a site called HomeAdvisor, and Star Cities was one of the places they referred us to.  We emailed Star Cities and got a very prompt reply.  They set up an appointment and kept it.  They showed up on time (a few minutes early, actually) and took the time to explain what needed to be done clearly, assuring us that it was not as bad of a job as we thought.  We loved Robert, and waited for their quote.  The quote came quite quickly -- much more quickly than we expected -- and we were pleasantly surprised at how reasonable it was.  Robert was the best plumber we'd met, and gave us a good and fair price.  Needless to say, we booked him to do the work.

They started the work just when they said they would (a few minutes early, actually).  Over the course of a couple of weeks (we did this around Thanksgiving), they completely changed our bathroom.  They tore out the tub, the walls around the tub, the toilet, and the floor, and installed a new tub (which was very hard to do I'm sure because we have a very weird and VERY tight space), a new shower body, new floors, painted the walls, installed a new toilet, and everything.  They even installed a new shower door.  The shower door wasn't part of the work order, but when we found one we liked, be bought it and brought it to the apartment.  We asked them to install it and told them we'd pay for the installation; they installed it and didn't charge us.  It was not an easy door to install (a weird Kohler barn door thing).

We were actually so impressed with the work they were doing, we decided to ask them to demolish an old closet and build a new one, as well as hang crown moulding around our entire apartment.  They gave us a good quote and worked with our budget.  The closet and the crown moulding are absolutely gorgeous.  We'd thought about using the handyman at the hardware store next door for that work, but he never gave us a quote, despite our constant reminders.  Robert, however, gave us a quote quickly, and did an amazing, amazing job.  I'm so glad we didn't go with someone else on the closet, because they gave us exactly what we wanted.  It looks so much better than we imagined.

After they finished the bathroom, we noticed a problem with the hot water (not enough water pressure).  I sent Robert a very panicked text late at night.  He promptly replied, showed up the next day, and fixed the issue.  Apparently some detritus got in a pipe.  I was very pleased with his follow-through.  Even though the job was done and he'd been paid, he made sure to promptly address the issue.

When it came time to get the final invoice there were no surprises.  The deal was we pay a 75% deposit.  The balance of the invoice was the other 25%.  No sneaking things in, no saying things got complicated, no nothing.  Straight up what we expected: we owed the last 25% that we didn't put down in the deposit.  Star Cities is honest, does quality work, and does the work for what they say they will (and on time).

These guys were such a pleasure to work with.  I hope I don't have any more plumbing issues that need fixing, but if I do, I know where I'll go.  If you need plumbing work done, call them!  You'll be thankful you did.

Recommended Plumbing answered my call quickly, gave a fair price, and completed the job without any issues. Patrick was knowledgeable and professional. I will use their services again and recommend them to friends and family.

They did the job quickly,  efficiently and professionally.  They communicated and explained everything that need to be done. I especially liked that Mike was respectful and wore a mask when speaking with my family.  I highly recommend Austin Plumbing and Heating.

They are super responsive and super nice! Their quote was a quarter of the price from another quote I got. Definitely trustworthy plumbers, Will definitely use them again!

Very responsive. Did a great job. Prompt and clean. Reasonable pricing. Would definitely hire again

Plumber they outsourced the work to this past saturday, think his name is George from his heavy accent. Called Friday for Saturday morning, we agreed on 12. 1pm rolls around and he's still a no show, i call him up and he basically forgot so he shows up at 1:30pm. Does the work, and i called the main line Saturday to leave a message to call me back so I can pay the invoice. Its Monday today, stepped away from my desk and i come back i see a missed call from the plumber and he's yelling and cursing via a voicemail saying that they tried to reach me all morning to settle the bill both him and the company, which i didn't receive any calls but the one call from him, basically straight lying. Would not use them again

While there are undoubtedly many plumbers in the NY area who have the technical ability to do a job well, what's much harder to find is someone who can both do a job well and whose judgement can be fully trusted.

Colin Lee has consistently demonstrated both qualities throughout the many projects he's done for us over 3+ years, whether it comes to properly diagnosing a problem, providing accurate time/cost estimates, thoroughly executing a project, running all of the proper tests to verify completion, and his overall reliability.

We couldn't imagine using anyone other than Colin for our plumbing-related needs, and confidently recommend him to anyone who can benefit from his services.

We just had the best experience with Blaustein Plumbing. Their employee arrived in less than 2 hours from our call.  He was polite, articulate and knowledgable - even funny!  The issue with our in-sink disposal unit was diagnosed and repaired quickly.  I have told our management company not to use anyone else any more.

Samir is amazing! I contacted a number of pros about fixing a broken knob in my shower, most of whom either canceled or didn't call back. Samir, on the other hand, made an appointment quickly, texted me when he was on the way, and met me on time as promised. He then quickly diagnosed the problem, went to three different stores looking for the right replacements, even fixed a wobbly part I didn't even tell him about ahead of time. He then  came back the following day on **Christmas Eve** with a solution he created himself. He literally prevented me from either having to send away for expensive replacements from Germany or having to renovate the shower in order to replace everything. It's clear he will work until the job is done perfectly and I couldn't appreciate that more. He's kind, he's fair, he helped me understand the solution he created complete with pictures of the process so I could understand what he was doing and why. I'm so happy I found him and will certainly be calling on him again for future projects I have planned around the house. Hire this man; he's incredible!

Jay is super nice and his family has been in the business in Williamsburg for ages. Fair price and good work.

prompt, efficient, and lower rate than what I was paying with another
company who this time was not returning my calls, which turn out to
be good.

Appalling customer service even borderlining obnoxious for being busy I am just going to have to live with not having your business. Extremely disappointing from a customer service 20yr veteran perspective, a woman owned Construction Co in NY and them being recommended from a Successful GC friend....

Oscar is very responsible and thoughtful. Price is fair as well. I would recommend for sure.

Prompt response , same day service! I hired two plumbers before urgent drain and none of them were able to fix the problem. Urgent drain responded quickly and were able to solve the problem that has been going on for over a year right on the spot. Now I have peace of mind and they didn't break my budget.

Fast and quick!they cleared the first clog but they couldn't clear the main sewer line bcoz it needed some digging and they don't do digging!!

Really rude and unhelpful. Just needed one part and they were going to charge extra bs fees for handling. Do yourself a favor and buy exactly what you need online