Best Businesses in New York

Adam, Adam, Adam, THANK YOU!!! We got one of those mean 3day notices from the DEP and did not know what to do. They were able to match a lower price we received from another company and get to work so fast. We just had our street done within the year and the water line was across the street. He explained everything in detail and the how's and why to everything. Very transparent and honest, and we would do business with them again (hopefully we wont have too, but Incase we do have too). Thank you again!

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

I would give Robert and his crew 10 stars if I could. They were always on time, courteous, did absolutely beautiful and thorough work, took such care with my home, and went above and beyond to make sure everything turned out just the way I wanted it. They redid two bathrooms - including tiling, tub installation, and radiant flooring. I couldn't be happier or more grateful that I hired Star Cities.

I recently used Recommended Plumbing because my water heater no longer was producing hot water.  I called Ed the owner and he was very responsive.  We scheduled an appointment and he arrived in a very timely manner.  He accessed the water heater and informed me we would have to purchase a new one. Him and his team arrived and installed the new water heater very quickly (within a couple of hours) and it is working very efficiently.  I also had a leak underneath my kitchen sink and this was repaired.  In addition, he repaired 2 tub spouts that were leaking while the shower was being used.  Him and his team were incredible.  I definitely recommend them and will use them moving forward. Ed was very professional, very reasonable with regard to pricing and he will be the first person I call with regard to plumbing issues.

Mike from Austin Plumbing is great! called him at 8AM showed up promptly to help fix my heating pipe leak on a Sunday. Very detail oriented and made sure everything is okay. He seems very knowledgeable. Will definitely call him again for future plumbing needs. 5 stars

Found the leaks around the bowl so I figured the two toilets were not set right. Called Platinum during this very special time in our lives and without hesitation they came the next day. They were so polite and properly outfitted with PPE so that was great.  We then found the bigger issue with the stack pipe was cracked.  They were so nice and said don't worry that's what we do.  They were true five star.  The fair price is just the cherry on top.

My hot water heater had a leak from both incoming and outgoing pipes and needed a help. Guillermo was very prompt and gave me clear information about the issue. He was able come 1 hr earlier than the scheduled time, fixed the problem in about an hour. Maximo team is highly recommended.

great experience on a pretty basic job, but always nice to get great communication, pleasant attitude, and quick, competent work.

Lucky I managed to get hold of Colin when some plumbing issues popped up in my place on a Friday afternoon. He came right over and identified the problem, suggested a solution and gave a guide price on fixing it up. He really explained what was required and how the original problem developed which is unusual as I think plumbers/electricians like to keep things as vague as possible - not with Colin.

In terms of the work it was completed promptly and slightly under budget (another huge plus & surprise!).

Colin is now my plumber guy and I'll be recommending him to friends / colleagues in the future

The guy showed up without tools.. and after waisting 1.5 h of my time, he said that he didn't find any leak and wanted me to sign a waiver... the worst experience ever.. don't use them

Samir was a pleasure to work with. I reached out to several contractors regarding a small project that most contractors would not even get back to me about because it wasn't worth their time. The scope of the project was removing the existing countertop, building a new custom cabinet for my appliance(the existing one was a custom 18 depth), installing new countertop and installing a new backing for the back of the island.

He was responsive, came to see the project and discuss the scope, gave me a price and was honest about pricing (he said he would have to mark up the countertop price if he ordered for me which is understandable)

Overall, I'm happy with the work for the price. I ordered a large countertop that had to come in two pieces due to the size and you can tell one of them is slightly not level. It's a minimal height difference but I can tell, doesn't take away from the renovation too much.

Great service, communication and everything was done in a day as promised.

They sent a plumber quickly for a pressing problem, which as great. But the guy snaked a drain, got two feet then said we needed to bring in a high pressure pump and camera as he couldn't do anything. He said he hit rocks and couldn't get past them. As we waited for the pump guy, I had another guy come and he snaked the main first, then the drain and boom. The new guy got through the rocks no problem.

Best service Ive ever had from a business.I had a problem with the DEP not accepting my backflow test results due to the initial test being filled out incorrectly by a Build it Back architect,Tom and his staff did all the legwork contacting all the parties involved and rectified the situation.They saved me a lot of money in fines,And also saved me from having to hire another architect.They asked for nothing in return,even though they spent alot of time and energy on my case.

Appalling customer service even borderlining obnoxious for being busy I am just going to have to live with not having your business. Extremely disappointing from a customer service 20yr veteran perspective, a woman owned Construction Co in NY and them being recommended from a Successful GC friend....

Quick and professional install; plumber provided quality parts. Overall excellent service

Mekel came out to fix a clogged sink. We actually had another drain company come and they charged $300 to try and unblock our drain and they failed and recommended opening up walls to replace pipes. I called Urgent Drain for a second opinion and they were able to come out and fix the problem in about 30 minutes and make recommendations on how to avoid issues in the future. Urgent Drain is my go-to company for a clogged drain now!

Do not work with! They came in to fix an issue with our kitchen sink leaking. They installed the wrong size pipe that caused our dishwasher to not drain properly but it took us a few months to figure out the issue. When we called back to ask them to come install the right size pipe they said we had to contact the plumber directly who came to our apartment and there was nothing they could do... when we got in touch with the plumber he said he would come and then cancelled 3 days in a row then completely stopped answering us. Cheap johns is still saying there is nothing they can do for us meanwhile our receipt and warranty for the original work is from their company... it's inexcusable and I would expect a refund if they can't fix THEIR mistake since the work was done incorrectly and they are not honoring the warranty on their receipt

Bought a portable dishwasher, and the device that connects to the sink didn't seem to fit my sink. I went to AE on the recommendation of a local hardware store that wasn't able to help me out.

Turns out, I wasn't doing it the right way and it did fit. They helped me out free of charge, despite the fact that I was a retail client instead of a contractor, who seem to be their typical customers. I appreciated the honesty and quick service!

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