Best Businesses in New York

I own a 110 year-old house in Brooklyn.  I have lived here for 33 years.
Our clay sewer pipes are as old as the house and we were tired of late night sewer clog emergencies. So, after 33 years of procrastination, we decided to do the big-dig and have our main sewer line replaced.

In Brooklyn, I found two companies that specialize in Sewer Main replacement I selected Main Man Water Works because they had a higher yelp rating than the other company and my next door neighbor had good results when they used Main Man Water Works to replace their sewer main.  We called Scott, Main Man's master plumber, scheduled an estimate the same week, and started the work by the following week.  

The sewer main replacement took two days, from start to finish.  They were able to tunnel under our front steps and front porch so both survived the ordeal undamaged.  (Hip, hip hurray!!) The new sewer line was installed and working on the first day.  On the second day, the job was finished, including hooking up an active storm drain into the sewer line (somehow skipped on the first day), replacing the cement walkway, and replacing a small section of cement floor that had to be removed in the basement near the pipe traps.

For the main job, the installation of the sewer-main, they know their stuff inside-and-out, and that part was worry-free.  The second day was also ok, but we had to ask them correct a few of the finishing details.

For clarity, here are the finishing details we had ask them to correct.  We had to ask them to spend more time tamping (packing down) the filled soil.  Extra tamping takes more time & delays pouring the cement walkway, but reduces the risk of a sinking, sagging walkway in a few years. When pouring the cement, they initially left out the expansion joints and we had to ask them to add expansion joints (heavy felt strips) in the cement in order to reduce risk of future cracking.  Finally, when restoring the pit for the sewer trap, they were initially going to make the pit twice as large. At our request, they moved the wood backer-boards before pouring the cement and restored the pit to approximately the original size.

In summary, their work is very good, but be prepared to oversee and correct some of the finishing details near the end of the job.

Our toilet had a stoppage in the middle of the night. After consulting with multiple plumbers, Akeim of Sturks Sewer Works was able to clear the blockage and get the toilet back into functional order at a very reasonable rate. Thank you so much Akeim!

We had an issue with the gas line at my restaurant. There was a pin sized hole somewhere in the line and it was leaking out. Damion came down and within hours the hole had been found and the leak fixed. Not only was he professional but his great attitude kept everyone at ease through this obviously stressful time. I don't generally Yelp but couldn't pass this one up. If i could give 10 stars, I would. Excellent company and Damion could not have been better at what he does. Highly recommend.

He came to put my radiators in place. He did the job I paid him. I have since called him twice, he gives me an appointment time then does not show up. I am wondering if my color skin has anything to do with his behavior since there wasn't any problems when he came to replace radiators.

Austin Plumbing  broke my families plumbing and did not pay for the damages.  They were asked  to replace broken parts and  took no
responsibility for the damage they did. They were over 4 hours late and made a mess destroying the plumbing parts and fixture.

Our old boiler needed to be changed. We found Platinum Plumbing on Yelp with great reviews and decided to give them a try. Pete came down and scheduled our installation and gave us a price right on the spot. They were clean efficient and did an incredible job. They even fixed a couple of broken radiators free of charge. Our heat has never worked better. Will definitely use them again. And feel comfortable referring them to family and Friends .Thank you Platinum Plumbing.

Very responsive. Did a great job. Prompt and clean. Reasonable pricing. Would definitely hire again

I have an older home and have had problems with the plumbing etc. Downtown Plumbing & Heating returned my call promptly and dispatched their technicianto my home; he arrived in great time. Tyquon was very helpful and informative in explaining repairs to resolve the problem. I am very happy to have this ongoing process resolved by downtown plumbing and heating!

Colin is breath of fresh air in a NYC landscape where expertise, trust, fairness and honesty are rarities. I've worked on half a dozen projects with Colin over the past 2 years ranging from installing a new kitchen sink faucet to installing a water filter, hooking up a new washer, snaking a clogged drain all the way to ordering new parts and fixing a non-flushing toilet. He's a good communicator, follows his word and is on time. He's also a straight shooter on pricing and is always willing to go the extra mile to do what's needed. Finally, Colin is an absolute gentleman, so I highly recommend him.

We had an issue with a leak at our restaurant. No one was available.  When we called and spoke to the owner, not only did he make sure to get someone out right away. He followed up after to make sure we were taken care of.

Extremely professional and I am happy to recommend to anyone looking for a good plumbing company.

Our kitchen needed remodeling. Honestly, my wife and I purchased a new kitchen countertop and we were looking for someone install it. Samir by far is a great choice. He made us feel very comfortable, answered all our questions, and also suggested a few other options. The installation was quick, neat and perfect. He educated us throughout the installation and has a great sense of humor. You can tell that he really enjoys his work and understands what the customer needs. Definitely a great choice. Thank you !!

Our hot water heater recently broke and we had Friedman Irwin & Son replace it. We were very happy with the team. Jay responded right away to our inquiry via Yelp. When we spoke he was friendly and helpful, and we got a very competitive price from them. Brandon and Norbert came round to do the work (removing the old water heater and installing the new one) and they were great - friendly, professional, efficient and thorough. Only minor gripe was that they arrived an hour later than the time we originally agreed to, due to another job, but I'm not knocking off a star for that because they let me know they were running late and kept me up-to-date on the arrival time. We had an excellent experience overall. We will be using them for any plumbing jobs in the future and we wouldn't hesitate to recommend them to a friend or neighbor.

Very proffesional and was half the price of every other company  I called,  They came and took care of the backflow device the same day i called them and took care of all the paperwork as well.

There customer service is great, everyone is friendly. I would recommend this spot to any one in need of plumbing supplies. I was also told they sell Girl Scout Cookies so I had stopped by to buy some and it was very heart warming to see how the father was supporting his daughter.

10 stars! The best hands down! We called last night, and the phone was very nicely answered by a real person. Enrique called right back and had us send him pictures. Gave us two possibilities (told us the price for each) and said he would be at our house at 8 am. He came and brought a replacement pump for the grinder. ( Just in case-no waiting around for parts thank you!) Turns out the motor was dead and needed to be replaced. He showed us and explained what the issue was-and let me tell you these guys should be paid double for what they have to stick their gloved hands in!-God bless them!
Anyway the whole thing took about 40 minutes. They were friendly, neat, professional, knowledgeable and cheerful! And they know exactly what they are doing. Once they were done Enrique showed us that the new grinder motor was working properly. We paid the price quoted and it was exactly what he said it would be. They are just the best and I hope we never need them again but if we ever need a plumber Rasco and Enrique is who we will call. Thank you guys for saving our Christmas!

Amazing service. Quick and efficient. The technician found the problem within minutes, explained the issue, educated us on the problem and had the drains unclogged within 15 minutes.

Thought I just had a backed up drain pipe . Eric showed up and tried his best to unclog the trap ,but after many years  of buildup and lack of use he had called Mike . As soon as Mike showed up he assured me the problem would be solved . He a a great energy level and really seemed confident in his ability to fix what ever the problem is. He worked really hard and explained to me what  he had to do , and how it would be done . With every step he showed me how backed up my pipe was , and had to replaced that section of pipe . He fixed the problem , cleaned up afterwards and did not seem to be in hurry to rush out.  He went above and beyond trying to help me out on another issue I had with a toilet. If you need somebody for your plumbing needs a highly recommend Mike.

Bought a portable dishwasher, and the device that connects to the sink didn't seem to fit my sink. I went to AE on the recommendation of a local hardware store that wasn't able to help me out.

Turns out, I wasn't doing it the right way and it did fit. They helped me out free of charge, despite the fact that I was a retail client instead of a contractor, who seem to be their typical customers. I appreciated the honesty and quick service!

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