Best Businesses in New York

Lost hot water unexpected. Called Steve and he walked me through some potential causes over the phone. Was able to come over in the morning extremely quickly. Performed extensive and comprehensive work to fix two broken pipes we had. Steve was detailed in his explanations, diagnosis and plan to resolve the issue. He does honest great work at a terrific price. Also sent me pictures of the issues and fixes which was great to track the progress. Already saved his number in my phone in case we need. Highly recommend Steve for any plumbing need. Thanks!

Love them they saved us so much money all others said we needed a new water unit they fixed it! We have been using them ever since!

Made an appointment and never showed.  Didn't answer or return my calls.   Seems very busy.  Blamed his helper.

Mike was pleasant and professional from start to finish. He helped me fix a leaky faucet, an issue a previous plumber can't seem to fix. His pricing is also amazing! I've called several places and he was the most reasonable. I will definitely use Mike again!

PLEASE avoid. I do not recommend Adam. Use M&S Technicians or A Degree and Above instead. Far cheaper prices and much more reliable.

He never comes on time, he replaces parts, but never fixed the system. (I had to wait roughly 5 hours every time we had a service appointment and he claimed the AC was fixed, but it was never fixed.)

Pay your money after you know for sure your AC has been fixed! He won't give you a refund as he's apparently wasted his time driving to my house.
Very unprofessional behavior. Disappointed.

Clogs for us gave me an estimate within 5 minutes of posting my request.( at 9 pm)Set up a time , was on time and unclogged my sewer line at 1/2 price of the closest estimate. No bs cameras or anything else , didn't try to sell us anything . Just did the job. As a tradesperson for 35 years this is how it should be ! 100% recommend them.

I called JCA about a problem I thought I had with my toilet. Justin was super helpful and was able to come by right away. He figured out that it was not my toilet but rather a neighbors' that was causing all this noise. I definitely appreciated having him there to reassure me that it was not my problem! Even though we couldn't do anything (thankfully, for me) Justin was super nice throughout and offered to come back and help if there was ever anything he can do. Will definitely keep you in my contacts! Thanks again!

Chris is great and does great work. I keeps everything nice and clean and comes out for all emergencies and is always reliable.

Reasonably priced and do a great job. They have done plumbing work for us for years and put in a water heater. Jim even helped my 92 year old grandfather when he stuck on the side of the road.

I called this plumber to service our furnace for the winter from an internet reference and was glad I did. Not only did the technician routinely service our gas boiler, but found a pet that needed replacement and then thoroughly cleaned the unit. As a resultt, our heating system works like a charm.

I'd like to personally thank Adam Epstein, the Owner of AJAX Plumbing and Heating in Bayside, for sabotaging my heating system, which contributed to a basement flood and then price goughing repairs. After his visit, the expansion tank reputured and I had a five inch flood in my basement!  The insurance adjuster sent over a boiler specialist to look over my heating system and hot water heater. We had a conversation about the recent AJAX plumbing services rendered that week. I showed him ALL the receipts from AJAX Plumbing. The specialist apologized for AJAX Plumbing's unethical pricing.  Adam Epstein replaced a fairly new thermostat he changed in 10/2015, the expansion tank replacement and bleeding radiators of my two-family home.  I paid Adam Epstein a total of $1,850 from Dec 26 through Jan 4th, 2018.  Honestly, do not waste your time or money with this arrogant clown.  

Here's a text from Adam Epstein, when I reported No heat to him...

ADAM: I'm done there Mary get someone ekse. I can't do anything there as you don't want to upgrade and make repairs..good luck to toy
MARY:  I JUST PAID YOU $1,850. SERIOUSLY?!

I called Zatos plumbing for the local law 152 gas inspection. They were quick to respond they did it on the same day and had it filed the following day. Highly recommend them.

Anthony and his associate did an excellent job replacing our busted water heater. Super responsive with a free quote, work was done on time, on budget and very neatly. We will be using them again and will be recommending them to friends and neighbors. Excellent job done at a competitive price.

I had a fast leak in my tub and the tub was clogged the water was coming out at about 4 gallons every 5 minutes. I've heard of Roto Rooter, I've seen the $99 special that was posted online & I also saw that you guys also was offering a $60 coupon. And although one of my neighbors warned against me using Roto-Rooter service because of the high price, I needed a professional service. We scheduled online, waited a couple of hours for confirmation, and nothing. So I called myself and ask them when I can expect the technician because I spent the better part of the day scooping out water from my bathtub into my toilet to avoid a flood. I was called back and told that he would send someone over as soon as he had a technician available. We waited another couple of hours and finally the technician came. He wore a mask but nothing covering his work boots & I just cleaned my carpet from a the fire in my building last Wednesday that caused all this. He barely looked at anything and quoted me a price of $587 to just to snake the drain. I found that price to be exorbent and insultingly high just to remove a clog. I told him that is way too much money. I apologized for wasting his time and invited him out of my apartment. He then immediately offered to do the job for $300. Which was also too high, I again thanked him for his time and he then asked how much I was willing to pay. I told him the going rate in this neighborhood is $49.99 - $149.99 to clear a clogged drain. But since I was desperate I offered $200 if he can complete the job. He then went back downstairs to his truck and came back with an electrical auger one I had used myself to no avail, I thought he'd bring some big professional auger or other drain opening tool
Then proceeded to turn off the cold water from under the sink which started a leak under my sink. I scrambled to remove all my personal items from under the cabinet and please a bucket under that leak So now, I have an added repair to do. After he began, I tried to accommodate him by giving him something to drink since he said he was getting a headache do to the noise coming from the auger. I thought he would leave without finishing the job so I was trying to be pleasant and level headed. Although I was losing my patience by the minute. He sat there for about an hour and a half trying with that little electrical auger to clear the drain and then came out and told us he couldn't do it and started packing up his stuff. I ended up giving this guy a $40 tip just for the effort. Between my buildings handyman and this guy I wasted $80. I then called another company who unfortunately didn't have anybody until today. He sent his guy over who quoted me a solid price of $200 and an extra $100 if he had to open up my pipes which he didn't  he came up with a big industrial size auger and cleared the drain in 20-30 minutes. I still think it was pricey but it was an emergency and I was quoted a solid price without any games or surprises. I am very disappointed by the lack of integrity I was shown by your company. I should have been given a price over the phone or at least an estimate so I know what to expect. And as far as the $99 drain cleaning offer and $60 coupon I found to be all bait and switch gimmicks. Not cool for a company that's supposed to be completely professional, guarantees the job to be done, tries to shake down their customers in time of need, then leaves without completing the job. And creating extra problems to fix in addition to the already existing nightmare. Very disappointed

I have worked with Vinny S. the service manager for several years. He is hard working and dedicated to getting the job done. Approved handles the majority of our service calls and oil deliveries. During the winter months when oil was in short supply by other companies,  Approved always came through for our buildings.

I have a good working relationship with their customer service dept. I have dealt with Ralph, Terry, Karen, Carmen and many others who have been very helpful.

I recommend using Approved for your oil and service needs.

Karen R of B & W

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