Best Businesses in New York

A good plumber is hard to find but Juan is really excellent. Courteous, friendly and knowledgeable by the time he finished he had my old steam heat system running better than ever and at a very reasonable price.

I had a great experience with Boris Mechanical. I arrived at work on Sunday morning (February, 2015) to find an inch of water covering our floor. I called and a live person answered the phone. They were able to send a technician over in about an hour (pretty good for a Sunday!). The technician was very nice and efficient. The water had already covered a large area of our basement and was seeping out from underneath walls in multiple places. He diagnosed our problem very quickly (a busted and leaking water heater), but still completed a thorough inspection of the building to confirm. He was extremely patient with me, even when I was not exactly sure where the shut off for the main water line was. (He found it!) The technician removed the water, picked up and installed the new water heater and tested it to make sure it was working all within the same day. The building I work in is a Landmark building, so we were extremely grateful for Boris Mechanical's professionalism and efficiency. If the problem had not been resolved so quickly, we could have had a lot of structural issues and water damage. I definitely recommend this company.

I had a cracked main sewer pipe in the basement that needed to fixed. Ardit was super responsive ,  did quality work and charged what I feel was a very fair price. Would definitely consider him for future projects.

Brett is such a great plumber/HVAC guy in addition to being friendly and personable. He conveniently came out to my home to change out my hot water heater and did a great job. People like this are very hard to come by. His price was competitive. Would use him again, in fact he is going to be my go to guy from now on.

These guys are awesome.  They arrived on time as promised and got the job done quickly and cleanly.  Highly recommend.

Rude and extremely unprofessional. Called to try and setup an appointment about a water heater needing repair. The man I spoke to cut me off immediately and said there is no such thing as water heater repair, it would need to be replaced. Water heaters can in fact be repaired and it lists it as a service right on their website. When I challenged, he promptly hung up on me. What a joke. So glad I had this experience now and not when they were in my home. Look elsewhere.

*Update*
In reviewing the yelp reviews, it looks like this has happened to other people as well. What kind of business owner treats customers this way?

Excellent service and not to expensive. He is my go to guy from now on! Highly recommend!

UPDATE: after seeing the below review, the owner called me and tried to bully me into taking it down. Fun fact #1: mold concerns were never brought up until the owner called me trying to rationalize why his team wouldn't do the work. If there were mold concerns, then they should have communicated that there were mold concerns -- instead they said they had asbestos and lead concerns (in a building that's less than 10 years old). Sounds like he was fishing for an excuse. Fun fact #2: Bullying people is the behavior of a coward.

I stand by my original review. 100%

Issue: I have a leak originating somewhere under my tub/shower that drips onto the downstairs neighbor's bathroom ceiling anytime we run a bath. It was fixed by another plumber a month ago, but now the issue is back and worse than ever. I called ParkSet to diagnose/fix the issue based on the reviews I saw here.

They get one star because they actually showed up (and because I can't go lower than one star).

They lose 4 stars because:
1) when they originally showed up [a week ago] the plumber said he hadn't been told that he would need to open up the ceiling in the downstairs neighbor's apartment, and so he didn't have the tools necessary. Instead of going to get those tools [which he clearly needs to do his job], he insisted I reschedule. I did reschedule and waited another week.
2) when the rescheduled appointment happened today, a new set of guys showed up. My downstairs neighbor said they seemed pissed that the last guys didn't open up the ceiling and they said the first crew just left it for him to do. My neighbor says (and i quote) It seemed like he just didn't want to do the work. Then the new plumber got on the phone with me and said he doesn't have the tools necessary to open the ceiling. Sounds suspicious and lazy and super unprofessional. I asked him to go get the tools needed and come back because i'm not rescheduling a third time. Do these people not communicate with each other!? THEN I asked the plumber to have his supervisor call me.
3) A guy named Ronny called (his supervisor? I dunno) and said flat out that he refuses to have his guys open the ceiling because there's a baby in the apartment. I asked for more clarity on why -- dust? noise? He said because of possible lead and asbestos issues and he refuses to be liable for that. I explained that this isn't an old building; in fact, the entire complex was built less than 10 years ago. He was quiet for a second, admitted that there would not be lead or asbestos issues, but STILL refused to open the ceiling to diagnose the problem. What the actual f*ck.
4) as a possible alternative, the plumbers said they could remove the side panel of the tub and try to see if they can see any issues. I agreed. Then they called back AGAIN saying they can't remove the side panel because there's a rusty screw. Are you kidding me? I'm no expert, but even I know there are ways to remove rusty screws. But I guess that was also too much work for them because they just left without doing a damn thing.

How are these people even in business?! It's mind boggling to me.

STAY AWAYYYYYY.

There plumber nyc fixed my toilet fast when I decided to use this company. He also showed up fast and he did not charge me much at all. He was very nice and very professional. If you need a plumber you found the best.

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

This company is excellent and friendly. Their prices are great and they even cleanup after completing the job.

I called to get a quote for a quick job: replace two showerheads and a faucet. Quote went great (even though he was a little late) very cordial, and I scheduled for the install two weeks later due to vacation. My appointment was for 2pm so I left work early and when no one had arrived by 215 I called just to make sure he was still coming. He informed me that his workers would be by around 3pm. I informed him that in the future if someone could call when they were running late, that would help because now I would need to find other means to take care of some errands. He told me for the price I was paying, I cant go wrong. I then restated, can someone please let me know in the future if you are going to be a little late. Pete then in a nasty tone told me maybe you should find someone else then and hung up on me. My husband tried calling him back and he would not answer my calls. If you are looking for professionalism, this is NOT the person you should hire. Very dissapointed in the wasting of my time and having to take off work.

It was easy dealing with Solo Plumbing. They do excellent work, reasonable prices,clean,responsible, and reliable. I know that I used too many adjectives to describe the company but I will explain. I called on several occasions and he responded right away. He keeps me posted when he is coming by text or phone call. Adam came to my home a few minutes earlier than the appointment time. He knows his stuff. He is honest. He worked clean. I had an emergency on a Sunday morning. I didn't really think he would respond, but amazingly he called me back and showed up! This last time he replaced the sewer pipes. He made sure all was
perfect before he left. He took the old pipes to dispose. Totally satisfied customer. Highly recommend him.

I rent out my apartment in a coop building and on Memorial Day received a call from my tenant that her TOILET was not working. They came the next day to check it
and as it was necessary to shut all the water in the building off for 3 hrs they need to
have permission from Management and did it as promised the next day.

Franklin very clearly explained it to me and had his office call to confirm that they
would be there.   I am more than pleased with DEMAR.   (I have used them before
as well)

I cant even give this place one star and after I explain you will see.On Saturday 12/03/16, I called for a clogged toilet.My tenants were calling and I could not take care of it, as I was working.I did a search for plumbers on Staten Island.Called the number on yelp which is a (non 718) area code.I asked questions, was I shopping for a price, of course that's my rite as a customer.I call the number back which is a (347) area code which called me.So in other words this company was called twice by mistake.The maniac calling me back starts cursing, telling I am a cheap bum.And that he hopes my sewer line breaks.No jerk off just shopping and getting a price.He tells me how because I woke him up at 12pm, he was charged $17.00, really.That he will call me 17 times and do harassing calls in the morning.Thats not very smart or professional.He goes on a profanity tirade and tells me to expect calls at 3am.Kept the harassing texts as proof of this individual, that he was going to F me up, which he texted me.Yeah ok,I want to do business with this company or anyone who hires a person like this.He wouldn't give his name.The harassing texts finally stopped with him being pissed for me asking questions.As I explained if this kept up, we can go to the Pct and file a police report.Your easy to identify and get arrested.All this drama just because your shopping around for a plumber.If you don't like customers shopping for prices and trusting the first person they speak, that tough.Its your business get use to it.And with luck I found a person much cheaper, then what he was telling me.Have many friends who work for the city(PD,FDNY, etc) and would never, ever recommend this company.

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