Best Businesses in New York

A good plumber is hard to find but Juan is really excellent. Courteous, friendly and knowledgeable by the time he finished he had my old steam heat system running better than ever and at a very reasonable price.

Thank you! Thank you! Thank you.  If anyone has been thru the horror of having National Grid to shut down your gas.  it is truly awful. When i called and spoke to James and discussed my situation.  He was said a time and he showed up. We  walked and discussed in detail and he conduct a inspection. He gave me the steps to resolving the issues and very reasonable price. We made the deal and he showed up the next and the ball started rolling.  As we moved forward it was obvious that James was a man of his word.  Fast forward my nightmare is in the rear view mirror.  Thank you James for your professionalism and workmanship. Lionel

I strongly recommend sinani, they removed and replaced a broken bathroom sink. Quickly and very professional. They had the best price out of the 10 companies I contacted and did an excellent job!!

This is an unfortunate update following my 5-star review a few years back. I tried to really like Paramus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before.
I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me.

What is the point of being in a Service industry if your first line of service - communication - is so atrocious?

I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that they left a message with the technicians, there's nothing more they can do?

I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians Okay, understandable as long as someone calls back, I thought.

Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls.

I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them.

So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with big commercial jobs like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers.

They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Best plumbers!   We've used them for over ten years and they have always done a great job.  We used them for out kitchen remodel, for new boiler and other plumbing jobs.   They're professional and always very nice.  I have recommended them to other family and friends and they allhave had a positive experience.   Don and Kenny are the best.

Very happy with the service. Our main drain was backing up and we called at about noon on a Sunday. They arrived here in about a half hour and the problem with taken care of with no problems. Very professional and helpful. We would definitely use Bergen Drain Cleaning again.

Had a sink leak. John and his crew were quick to respond and professional. Price seemed fair. Will use again if I need assistance!

Parkset Plumbing did a great job of installing a new wall mounted vanity, sink and faucets for me. They were a little more expensive than I had hoped for but totally worth it. The staff were courteous, prompt and efficient - and also kindly carried the very heavy vanity up several flights of stairs to my top floor apartment and took the old set away for me. All went smoothly, they listened to any concerns I had and I felt very comfortable with them in my home. So much so that I'm about to schedule another job with them! Highly recommended.

There plumber nyc fixed my toilet fast when I decided to use this company. He also showed up fast and he did not charge me much at all. He was very nice and very professional. If you need a plumber you found the best.

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

This company is excellent and friendly. Their prices are great and they even cleanup after completing the job.

Main stack broke today. Called them up and they promptly and efficiently fixed the problem. I would recommend them to you use. Fair price too!!!

Great guys. They've now come twice to our house and are super thorough. Very fast service when I had a leak too.
Thanks!

The plumbers are skilled and courteous but always CHECK YOUR BILL - they have charged me for parts when no parts were involved in the job.  They bill by the hour and have charged me for multiple hours when the job was less than 30 minutes.  They even add on a few dollars for a gas surcharge.

I cant even give this place one star and after I explain you will see.On Saturday 12/03/16, I called for a clogged toilet.My tenants were calling and I could not take care of it, as I was working.I did a search for plumbers on Staten Island.Called the number on yelp which is a (non 718) area code.I asked questions, was I shopping for a price, of course that's my rite as a customer.I call the number back which is a (347) area code which called me.So in other words this company was called twice by mistake.The maniac calling me back starts cursing, telling I am a cheap bum.And that he hopes my sewer line breaks.No jerk off just shopping and getting a price.He tells me how because I woke him up at 12pm, he was charged $17.00, really.That he will call me 17 times and do harassing calls in the morning.Thats not very smart or professional.He goes on a profanity tirade and tells me to expect calls at 3am.Kept the harassing texts as proof of this individual, that he was going to F me up, which he texted me.Yeah ok,I want to do business with this company or anyone who hires a person like this.He wouldn't give his name.The harassing texts finally stopped with him being pissed for me asking questions.As I explained if this kept up, we can go to the Pct and file a police report.Your easy to identify and get arrested.All this drama just because your shopping around for a plumber.If you don't like customers shopping for prices and trusting the first person they speak, that tough.Its your business get use to it.And with luck I found a person much cheaper, then what he was telling me.Have many friends who work for the city(PD,FDNY, etc) and would never, ever recommend this company.

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