Best Businesses in New York

A good plumber is hard to find but Juan is really excellent. Courteous, friendly and knowledgeable by the time he finished he had my old steam heat system running better than ever and at a very reasonable price.

I had a terrible experience with Boris Mechanical.  My bathroom faucet was dripping. First, I called to schedule an appointment.  They took my credit card number.  I would not suggest giving this company your credit card number until a job has been completed.  Scheduling was a little rough, I had to call back, but that was OK.  What was not OK was the guy who arrived at my apartment.  He had no tools when he arrived.  He said his boss had his tools. I left him alone for a few minutes to do his thing with the faucet. I then see that he is banging on the top of the faucet (which is attached to the wall) with his hand.  I stop him from doing this and find out that he has no idea what he is doing because it's a modern faucet.  He ends up removing silicone from where the hot and cold handles are attached to the wall, leaving these worse off than when he arrived.

He calls his boss who says he will send someone else who has the skill to fix modern faucets. I never get a follow up call and my follow up call is ignored.

Completed the work on time. Put in decent fixtures, didn't have to supervise at my tenant's location.

I hate to write a bad review because Brett did seem to be a good guy the first time we worked with him.  In 2015 Brett installed a new outside unit for our central air conditioning.  He did a fine job and we had no complaints.  We had thought we found our plumber for any future issues.

Unfortunately, two years later the unit broke.  A part on the unit broke and the refrigerant leaked out.  This was not the fault of him but the manufacturer.  I reached out to him but at first was not getting an answer, so I called another company who came out and explained what had happened.  They recommended trying to get in touch with the company who installed it (Paramus Plumbing) as it should still be under warranty.

I was able to reach Brett this time and he said he would come that evening to check it out, and that they guaranteed their work.  This was reassuring, until he didn't show up.  The next day I reached out to him again and he apologized and said he would come that day.  Again, he never showed up.  The next couple days I continued to reach out to him without answer.  On the fifth day, I left a message on the 800 number voicemail (I had been talking with him on his own phone previously.)  He called and apologized and said that he had had a family emergency.  Oh well, it was just a week in July with no air conditioning waiting around in our hot house for him to show up.  He then went on to say that he was so backed up with other jobs that he wouldn't be able to help us out (with the work he said he guaranteed.)

To really add insult to injury, in the conversation we brought up the idea of replacing the entire system in our house.  To this he said, well, if you wanted to replace everything, then I could definitely do it!  He didn't have time to look at something he had done and guaranteed, but was willing to drop everything to do a much bigger job.

We did end up replacing our entire system, and used Wickersheim Plumbing.  They are more expensive, but they are extremely reliable and their guarantee actually means something.

One of our bathroom sinks sprung not one, but two sudden leaks. I've used a couple of other plumbing companies in town over the years, but was never completely comfortable with them. So this time, I called Plumbing Pro...and I finally hit it right. Just speaking with them over the phone was a pleasant and reassuring experience. Christopher arrived with his assistant exactly when he said he would and fixed the problem in no time. He gladly answered questions I had about any future repair issues and potential fixes for this and several other bath fixtures made by this (now defunct) company, and gave helpful advice about installing fixtures from tried and true manufacturers that always have parts available and with workings that plumbers are well acquainted with (in short, beware the more obscure, fancy-schmancy stuff). He left the bathroom as clean as it was when he got here (maybe even cleaner), and was a true pleasure to deal with. Best of all, I now have someone I can feel confident to call when the need arises. What a good feeling.

I own a two-family rental property in Jersey City. i have been looking for a reliable, trustworthy, go-to plumber forever, and I have finally found him -- this company is top notch and trustworthy. They stand by their work and don't look for short cuts. In fact, they had to repair short cuts that i prior owner's contractor had made. I'm glad i called this company. First things first, we had called to set up an appointment to fix 2 leaky toilets and maintenance of clearing out sewer lines via flushing. Scheduling was simple. We didn't have to play phone tag (as i have had too with other contractors) -- phone calls and text are always answered punctually. The team assessed the problem and gave a reasonable priced estimate -- explanation of the problem made sense. Coincidentally, a few days later another separate pipe issue was discovered and this is where Larry hit the home run. Once again we called him up and he came right away and he tackled a large behind the wall pipe problem and really came through for me (as owner) and the tenants. He really delivered, stayed later and fixed the problem impacting both tenants. Everything was cleaned and everyone is content. Job well done. Will call up Bergen drain cleaning again in a heart beat. This is top notch and reasonably priced plumbing company. Very much deserves a strong positive review.

Thank you for the awesome furnace repair service!

My husband hired John Degrace plumbing this winter to fix our furnace which turned into a month long debacle being mismanaged by another plumbing business. I should name them here for what they put us through, but I'll leave that to my husband's discretion.

Suffice it to say, John Degrace's team showed up at our home and had zeroed in on the issue and fixed it within 3 hours. I can quote my husband as saying, from introduction to cleanup, these gentlemen were courteous, knowledgeable and professional.

Thanks John Degrace and team. You came into our home and left it better off than when you arrived.  We were grateful for your service and will definitely use you again for our plumbing needs.  Ps, you blow your competition away with your excellent customer service. Please, keep up the good work.

I was very relieved that Parkset Plumbing came to my rescue after I began a job I thought I could easily do myself, but once I got halfway into it I realized I had better leave it to the professionals. Tom came over made an assessment and the next day early in the morning the job was done quickly efficiently and professionally. Will definitely be using them again.

There plumber nyc fixed my toilet fast when I decided to use this company. He also showed up fast and he did not charge me much at all. He was very nice and very professional. If you need a plumber you found the best.

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

This company is excellent and friendly. Their prices are great and they even cleanup after completing the job.

Main stack broke today. Called them up and they promptly and efficiently fixed the problem. I would recommend them to you use. Fair price too!!!

It was easy dealing with Solo Plumbing. They do excellent work, reasonable prices,clean,responsible, and reliable. I know that I used too many adjectives to describe the company but I will explain. I called on several occasions and he responded right away. He keeps me posted when he is coming by text or phone call. Adam came to my home a few minutes earlier than the appointment time. He knows his stuff. He is honest. He worked clean. I had an emergency on a Sunday morning. I didn't really think he would respond, but amazingly he called me back and showed up! This last time he replaced the sewer pipes. He made sure all was
perfect before he left. He took the old pipes to dispose. Totally satisfied customer. Highly recommend him.

The biggest problem with Demar plumbing is that they are Inconsistent and always a Hit or Miss.  They will do one thing correct then mess something up. The plumber even lied about work they did. They also have a very lazy plumber who showed up with no tools to not fix a problem. They take no responsibility for sloppy work and what is worse is that the company will find a way to defend the less than average work.  They are either combative or nonchalant for plumbers. If you get good service once you can guarantee the next time is going to be awful. I would not recommend their services.

I cant even give this place one star and after I explain you will see.On Saturday 12/03/16, I called for a clogged toilet.My tenants were calling and I could not take care of it, as I was working.I did a search for plumbers on Staten Island.Called the number on yelp which is a (non 718) area code.I asked questions, was I shopping for a price, of course that's my rite as a customer.I call the number back which is a (347) area code which called me.So in other words this company was called twice by mistake.The maniac calling me back starts cursing, telling I am a cheap bum.And that he hopes my sewer line breaks.No jerk off just shopping and getting a price.He tells me how because I woke him up at 12pm, he was charged $17.00, really.That he will call me 17 times and do harassing calls in the morning.Thats not very smart or professional.He goes on a profanity tirade and tells me to expect calls at 3am.Kept the harassing texts as proof of this individual, that he was going to F me up, which he texted me.Yeah ok,I want to do business with this company or anyone who hires a person like this.He wouldn't give his name.The harassing texts finally stopped with him being pissed for me asking questions.As I explained if this kept up, we can go to the Pct and file a police report.Your easy to identify and get arrested.All this drama just because your shopping around for a plumber.If you don't like customers shopping for prices and trusting the first person they speak, that tough.Its your business get use to it.And with luck I found a person much cheaper, then what he was telling me.Have many friends who work for the city(PD,FDNY, etc) and would never, ever recommend this company.

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