Best Businesses in New York

Non responsive and ridiculous- asked for tip for just looking at a toilet and said a person like you with a nice nyc apartment can't tip?
Made me SO uncomfortable.

Dorjan was incredibly responsive, prompt, and super efficient! I was in a real bind--my sink had been slow draining for a while but then my tub filled up and wouldn't drain at all. Dorjan was able to come within 2 hours to fix the clogs! He arrived on time (a first for any technician I've ever called) and fixed the two drains so quickly--I can have the rest of my day back and can stop stressing. Really a wonderful experience. He has a great attitude and was super professional. Here's hoping I don't have any more plumbing emergencies, but if so, I'm calling DC Piping & Heating Corp!

Our basement was flooding when we ran the washing machine because there was water coming out from under the bathtub of the bathroom on that floor. We assumed the worst but knew it was something that needed immediate resolution so called these guys the next day. They came out the same day and assessed the situation and then the boss came out and immediately figured out it was the sump pump. There were also some other things my mom (who had been hosting them) mentioned needed to be done as well. The boss wrote out the invoice/contract and the guys came the next morning to do the work and when they said they would be there at 9, they were there at 9. Every time they came and went they were always right on the dot, which already is a huge pro! I hate waiting around for people who don't show up when they said they would. Then it turned out there had been some miscommunication (you could argue fault on both sides so not blaming them AT ALL) and some more work needed to be done than originally contracted. No problem, they came out and did another work order and did the additional work that same day between other jobs. They always stayed long enough to check their work (for example, waiting for washing machine to discharge water to make sure it wasn't flooding). They were respectful, professional, and I think fairly priced. Plumbing work is never cheap but all things considered I think all the work they had to do was well worth the price. I was nervous about having to call for professional help just by looking on the internet, but as usual the internet is always right!  Just kidding, but since I did rely on other reviews to pick these guys wanted to add my own. I'll happily call these guys again next time I need them!

Great work from this company. I was very worried at the amount of work that would need to be done to my bathtub. The pipe under my bathtub was completely rotted. Dwight was on time and ready for the task. Very professional and knew what he was doing. Now I can take a shower in my apartment due to his work. Highly recommend this company!

Vish and David were super solid very professional fixed my issue and explained my concerns my issues were explained.

I requested a window AC installation service and received a prompt response within a few hours. Two professionals arrived at the agreed-upon time and took care of everything without my intervention. They removed my old AC unit, installed the new one, and even cleaned up after themselves. The entire process took approximately 30 minutes, and they also took away the old AC unit, relieving me of the responsibility of disposing of it.

I moved into a condo in Williamsburg, that needed a ton of odd-jobs completed. Michael came quickly to my aid, and completed everything from hanging things on walls, to plumbing and electrical issues. He provided his COI to the building, which was required and couldn't be a nicer guy!  I will be calling again for any task!

I called S&B after a very bad experience earlier in the day with Luongo Plumbing (who happened to come highly recommended to us).

Here's the story:
It's the middle of winter and we find ourselves with no heat and negative temperatures on the horizon.

The previously mentioned guys came out spent about 5 mins looking at my furnace and said, You likely have a frozen pipe, there's nothing we can do. It's eventually going to burst, here's how to shut it off when it does and then call us to come fix it.

Then they left!

Having survived hurricane Sandy and living on the ground floor, we are no strangers to a flooded apartment but I couldn't believe there was no recourse and that I simply had to wait around until the inevitable burst and flood!

Was there no getting ahead of this?! I just had to wait till the damage was done?!

We decided a second opnion was in order! Off to Yelp for a search of other local plumbers... We decided to give S&B a try based on the good reviews here and other sites.

At around 5:15 pm I called and left a message. About 20 minutes later Steve called back and said he could come shortly. I was pleasantly surprised. I was thinking maybe I'd be lucky to get an appointment for the next day, let alone the same day!

He also told me there would be no charge for the service call unless any work was done. I was happy to hear that as other companies I had researched charged just to come out in addition to any work.

In less than 10 minutes he was at my door!

Right away he was so different from the other guys. He walked from room to room actually looked at all my heaters and the furnace, did some tests and even though he came to the same conclusion that it was likely a frozen pipe, he didn't give up there!

He kept a hose running and was trying some troubleshooting things. He also discussed what we could do to fix it before it burst, that they could try to thaw and repair any broken pipes rather then me waiting until they thaw and flood on their own.

I was happy to hear we could try a preemptive strike and not just wait until there's a puddle of water on my floor!

Luckily none of those scenarios happened because Steve was able to clear the line! He worked his magic and somehow was able to get it running! He said it was likely a partial freeze vs a solid freeze and was able to clear it out.

In the time he was here, he not only fixed my heater, but also gave me peace of mind that if he hadn't been able to get it running that night that there was still something he could do. There would be no just waiting until I have a flood with S&B!

Steve wanted to do everything to PREVENT me from having to go through all that and he did! He actually worked to resolve the issue rather than take the easy way out.

I am SO happy with the prompt, throuough, and professional service I recieved.

The cost was also very reasonable and less than most of the other places I researched. Though I would have paid more because the great service was worth every penny!

I was in a desperate and stressful situation and S&B bailed me out!

Next time they will be my first call!

These guys were great. The sales department was super fast to respond to my request for a quote, asked for pictures when I explained the window I wanted the air conditioner in was kind of weird, and was just generally lovely and responsive. When they got to my apartment, they were efficient, friendly, and clearly knew their stuff. The plexiglass panel next to our new air conditioner is well-sealed and looks great, and our apartment is so wonderfully cool. The idea that I was even considering trying to install a new air conditioner myself is now kind of laughable when I look at what a great job they did (and so quickly!). (Also, they took my old air conditioner away for me. SO HAPPY I didn't have to deal with that!)

Tournquist  was going to charge 77 year old mother 7500 plus dollars to reconnect a gas line, check for leaks and put in a meter. Sal got the entire job done for 2300
Use Sal he's great

Super accommodating to my families schedule and was able to diagnose and fix the problem right away. Osvaldo and infinite we're awesome. Definitely recommend!

Harry was referred by window company and highly recommended. He is Lighting fast on the job and is a constant burst of energy all the time. He does not stop moving unless the job is done. He does have an secretary that pick up his calls and help organize his calendar and ect. So that was a very nice feature to have when i was dealing with him.

Harry help me install a storm door in a metal frame with concrete filling so it was not a easy job. we had him build a pvc frame for the storm door. concrete saddle and marble tiles. it was not cheap but completely worth it. the finish came out perfect and exactly what we was looking for. me and my wife could not be more happier with the job harry and his team delivered. My wife is a architecture and was impress with harry excellent carpenter skills and detail to perfection.

Would Highly Recommend Harry in his carpenter techniques, Very honest, trust worthy contractor, and with fair price quotes.

Our sewer was backing up and flooded our basement last night. Thankfully Premium picked up and Adonis reached us within 30 minutes even though it was 1 AM. He was able to locate our sewer under all the water which we didn't even know where it was since we just moved in a few months ago. He was able to clear the sewer quickly and even helped us clean up. He also identified that our sewer was growing roots inside and a lot of debris which needs a proper cleaning to avoid damage in the future. We scheduled a water jet for next week. They also provided a 30 day guarantee on their receipt. Our family has found a new great plumber!!! Highly recommend this company for your plumbing needs.

Called for a clogged bathroom sink drain at 1:30 Saturday 10/26 and he told me he could show up between 5 and 6. Around 5 my phone rang and he said he would be here in a couple minutes. He was excellent, showed up on time, did the job and charged me his quoted price. 3 for 3, will definitely use him again if needed. 5 star rating.

I don't know what John D. is talking about; I suppose nobody's perfect.  But I've been using Wellbrock for eight years and they always treat me fairly, are responsive, and do great work.  It's really nice to have a local, reliable plumber--Doug and Co. fit the bill.

Have called Arch Plumbing twice now.  The first time for a major shower repair,; second time a clogged line and leaking pipes in my kitchen.  They spotted the problem(s) quickly, repaired, cleaned up (spotlessly) with extremely reasonable charge.  No recurring problems.

Got the referral from my local plumbing supply store.  Guess that was a good sign.

I think I was wrong about the plumber who did me wrong. It was NOT Ariel. I confused the phone numbers. So, I'm sorry, Ariel.

I recently had a steam steel convector radiator replaced by Don of Fred Smith Plumbing.  Don came to my apartment on time and did an excellent job, had a very professional manner, was obviously extremely experienced and an expert who could be trusted. Both Don and his helper were very mannerly, which I do respect and appreciate.  I do believe Fred Smith does a lot of big jobs for big clients, the City, etc., emergency work, etc.; and, if you are an apartment owner with a smaller job like mine, you may need to have Zen-like patience and persistence to make the job go forward from initial contact, estimate, revised estimate, to scheduled work. I believe it is worth it because Fred Smith is established and headquartered in Manhattan for over 100 years; and, they can quickly and easily provide your building manager with proof of adequate insurance coverage. Both of these features are very important.

I called this company and it's a scam. They sent a so called repair person who didn't fix my leaking fridge he just took a blow dryer and melted ice. He came up with so many scenarios and at the end my fridge kept leaking. Their number is a Google number that changes and they told me to make a payment electronically on square space. Also promised me a 6month warranty. Obviously when I called they went MIA.!!!!!! Please do not fall for these scammers. They go by Gotham appliances or K.A.R. Check out the pictures of the repair guy he goes by the name Vicky. Now if they comment they will most likely say we don't know the guy (of course they will)....

Call these people if you want to get completely ripped off.
My tenant has called Roto Rooter because dishwasher didn't drain water, and the water was leaking.  The fix on the invoice was kitchen sink drain stopper clean.  Three trips.  Replaced the 2 Elbow waste pipe for kitchen.  For this, they have charged her $200 for parts and $732 for labor.  First, an elbow pipe cost $20 max, so that should have been $40 at most.  The job lasted an hour and 20 min, counting the time he had gone to park his car and to retrieve tools, which was treated as three trips on the invoice.  My tenant is a young woman with no knowledge of plumbing and has signed off on this without checking with me first.  When I called them, and spoke with the manager on this blatant abuse of pricing, his response was that this is their price and the tenant was willing to pay this.  Yes, I understand that they are free to quote whatever price they want to, and it was my tenant's own fault to get ripped off for not checking with other companies.  However, it is completely dishonest to take advantage of someone just because they didn't know what the going rate is for the type of service performed.  This job should not have cost more than $400 by a licensed plumber, and I'm counting higher because it is NYC.  For a similar job, I have paid $200 elsewhere.
I'm giving them 1 star because at least, the job was done correctly and the problem is solved. But Roto Rooter is never getting my business again.