Best Businesses in New York

Our Water heater heater broke ,I had water all over my basement and I called JMW plumbing and Wanda made sure we had a new water heater in the same day. I highly recommend them for all your plumbing needs. Thank you

They did an excellent job. On time, quick and professional. Would definitely use for future projects.

While there is never a good time to have plumbing issues, a holiday weekend is the worse.  Found Pipe Masters and Mario in a search and not only had an immediate response, but Mario was here within a few hours.  Not only that, but he called twice to let us know he was running a little late.  Our issue was more extensive than what he was prepared for, but showed his professionalism by not charging for what he did, but only for what he'd need to do and came back the next morning.  Again, running just 15 minutes later, he called to let us know.  He totally resolved the issue, did it cleanly, and totally wiped down everything when he was done.  If you're looking for a considerate, caring, and professional partner, Mario and Pipe Masters are at your service!!!! Highly recommended!!!!!!

Before selling our home, we had to have the first floor piping changed due to it being turned off and Con Ed placing a lock on the meter. From the beginning, Josephine was very patient and explained everything the entire process to us. We needed things done very quickly (like yesterday) and they did not disappoint. A process that could be overwhelming, Josephine made it easy because of her knowledge and expertise. I would highly recommend them!

Always prompt, very good plumber, has been able to solve almost every issue we've called about. Where he couldn't  (we thought it was the pipes but it was the pump in the dishwasher)  he didn't charge us. Nice crew of guys working for him too.
He's located on the UES so can get here really fast in emergencies.

Great service from my first call to the follow up text to ensure the new part was working. After speaking with plumbers from several other companies, who discouraged me from getting an adjustable air vent for my radiator, Strato understood my problem and  provided a quick and easy solution. He was communicative and punctual. I will be using Harris for all my future Plumbing needs.

John was a friendly and professional plumber. He even waited for me while I went to the store to get parts. Would highly recommend.

Scott Lowe has done some maintenance on our boiler and replaced our water heater.  He gives good, impartial advice and does good work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

If you are looking for an honest Plumbing/Heating company look no further. I called Safehaven last week for a sewer line crack that I had a previous plumbing company tell me they could not fix it. Tom and Lorenzo showed up the next day diagnosed the issue and fixed it perfectly. It is nice to know good quality and service still exist. I will make sure to use Safe Haven for any future projects plus also recommend them to anyone looking for a good company. Also very nice that I received text updates and notices when they were on there way.

A late Sunday issue with the PTrap was taken care of by Monday morning.  Great service, techs were professional and very considerate of our home, explained the issue and replacement was installed in under 30 min!

Absolutely a delight to have Peter come out and help us clean up our old house's drain. Never would have thought I'd say that either! Great chat, great service - he cleaned up after himself perfectly and even said hello to the dogs. Absolutely will be calling again for future plumbing.

Paid for them clean my heating system was told by another company that it has not been touched.  Tried to explain that to the owner after yelling at me said he will call back he never called back...

They used to be better 10 years ago. Last 3 times I've used them, had to have them back 2-3 times and still have issues not resolved. Not using them any longer.

Looks like great reviews from people who have used the services. I just spoke to two women on the phone who do not sound sure of anything they are saying and can hardly understand me. They can't give me a price for the service call because the office doesn't do that. Even when I said, I know the plumber has to see the work before we know the total cost, but you must have a service call price and hourly rate, she said, I think its about $160.

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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