Best Businesses in New York

Our Water heater heater broke ,I had water all over my basement and I called JMW plumbing and Wanda made sure we had a new water heater in the same day. I highly recommend them for all your plumbing needs. Thank you

Mark and his team are just outstanding. The quality of their work is excellent, they are reliable, honest and have a lot of integrity. They did the plumbing under our kitchen sink, replaced the spigot and put in all new plumbing for the entire house. His team are courteous and professional. Just good business people all around and I highly recommend their services.

Though, it was the first time I have dealt with this company, it has exceeded my expectations. The gentleman who showed up to do the job arrived on time for the two times. He was neat, knowledgeable and very attentive. Additionally, the asking price was reasonable, so much so, I did not even argue about it. All things considered, I have had a very good experience with this company and Mario, the technician.  I would strongly recommend Pipemaster.

Before selling our home, we had to have the first floor piping changed due to it being turned off and Con Ed placing a lock on the meter. From the beginning, Josephine was very patient and explained everything the entire process to us. We needed things done very quickly (like yesterday) and they did not disappoint. A process that could be overwhelming, Josephine made it easy because of her knowledge and expertise. I would highly recommend them!

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd Street at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, do you see the red light? and kept walking. A white man inside the car yelled after me, are you a cop? I responded, no, but I can get your license plate number (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: f*ggot, come take it up the ass, why don't you suck my dick? as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

Great services and very professorial.  They seem to know what they are doing.
Licensed and insured. I highly recommend them.
Thanks to Pat and especially to Tony.

I had a plumbing issue.  I went on Yelp and easily found a company that was able to take care of it on short notice. I found 24/7 and they  sent us a plumber took care of the issue in short order. The service was outstanding company. I most definitely highly recommend them.

Since finding a good plumber that is honest and reliable, I feel it is important to recommend and support a local plumber that fits this description.

Scott Lowe has serviced our home and has arrived on time and works fast. Sometimes when you call you do get a voice mail but the calls are usually returned that day.

What I appreciate is that their business has been in the area for decades (I believe Scott is the grandson of the founder) and he is very honest, and will not do work that is not needed immediately. He even told me to wait on one repair and save the money for now. Many plumbers would not do that (at least ones I worked with in the past).

I would highly recommend Franklin Lowe and Sons, good service and honest work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

I cannot say enough positive things about Thomas Drago and Safehaven Home Services. Responsible, reliable and responsive. We were so worried about having to have someone come to our home during Stay At Home order to fix our kitchen drain. Thomas responded immediately, came over right away and explained everything that was going on. He was all gloved up and wearing a mask. He fixed it within minutes. Pricing was very reasonable and there were no surprises. Best of all, he's a professional and friendly. Will definitely use him again.

Michael and his team are what you would consider going above and beyond what is expected. We had a leak in our finished basement over Memorial Day weekend and they made all our problems go away. They took the time to explain what it was they were doing and you can tell they were genuine and not just out to make a cash grab. It's rare these days to find that kind of service. Overall, I would definitely recommend them.

If I could give no stars I would.  I came home to a backed up sink with a major stench so they say 7X24 but guess what - we cant get you a plumber til  morning. OK I asked for 10 AM and was told some one would be there.  At 8:30 they called to see if they can come early ( same problem - I had told them I would not be home until 10),  Called to see what was happening at 9:30 -  plumber will be there within the hour.  10:30 -plumber will be there by noon -  Noon -  plumber will be there by 1 PM - he's coming from far away!!   At which point I cancelled the call.  The dispatcher did not say sorry for the inconvenience - nope -  he said fine and hung up the phone.  I dont care how professional you are - if you cant show up on time dont bother !!!!

Pelham Plumbing & Heating is TERRIFIC. They are immediately responsive and
consistently concerned.  Their workers are knowledgeable, experienced and highly skilled.    We are very, very lucky to have them.
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I can not recommend this company and here's why.

I called to schedule an appointment and went through the list of what I needed done - change a radiator valve, bleed a radiator and unclog the tub. The person I spoke with said it's $165/hour + parts. They should be able to finish the job in an hour.  

Plumbers came, worked for 30 minutes, left for an hour (not sure where they went), came back and finished the job. The bill I got was for $430.

I called the office to say that the cost was much more expensive than what I quoted. The receptionist said, well, sometimes jobs take longer. Ok, well that should have been communicated and it wasn't.

Look elsewhere. I know I won't do business with this place again.

I called Watson's to unclogged my toilet.  Sure enough the plumbers were here in 20 min. Plumbers came in introuduce themselves showed their ID and start to assessed the problem. They gave me a decent price and fixed my toilet. Thank you so much guys !

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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