Best Businesses in New York

Our Water heater heater broke ,I had water all over my basement and I called JMW plumbing and Wanda made sure we had a new water heater in the same day. I highly recommend them for all your plumbing needs. Thank you

Needed plumbing work done and Mark (the owner and Master Plumber) was very responsive, efficient, and was on-site for all the work doing most of it himself with his son (also a plumber) assisting. Definitely a great company and person to deal with!

While there is never a good time to have plumbing issues, a holiday weekend is the worse.  Found Pipe Masters and Mario in a search and not only had an immediate response, but Mario was here within a few hours.  Not only that, but he called twice to let us know he was running a little late.  Our issue was more extensive than what he was prepared for, but showed his professionalism by not charging for what he did, but only for what he'd need to do and came back the next morning.  Again, running just 15 minutes later, he called to let us know.  He totally resolved the issue, did it cleanly, and totally wiped down everything when he was done.  If you're looking for a considerate, caring, and professional partner, Mario and Pipe Masters are at your service!!!! Highly recommended!!!!!!

I have nothing but good things to say about O'Grady Plumbing NYC....I  have had a main drain backed up issue 3 times since I bought my house 1 1/2 years ago. I had used Empire but I felt they only solved the issue temporarily and they were very costly  to happen again after 6montha. So I decided to call Roto Rooter. Two young in experience Plumbers came to my home.They stayed 30mins used a 50ft snake once and told me there was nothing that can be done that O would need to contact the city to break the concrete to get at the drain with the blockage.

Looking through the internet for another Plumber I saw great reviews about O'Grady so decided to get another opinion. John called me and he was super sweet and tmasked all the right questions. He sent over Con. Con was so knowledgeable and went beyond any Plner that we have had work on the drain. He snaked twice, did the jet three times and did the camera to show me what was going with my the drain. If it was another Plumber they would have gave up after a hour. But Con worked on my drain for 4 hours and made the drain was good.  With all that said they also charged me half the cost of the work. Any other Company would have charged double or triple. I recommend O'Grady 1000%! They are good people who care!

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd Street at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, do you see the red light? and kept walking. A white man inside the car yelled after me, are you a cop? I responded, no, but I can get your license plate number (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: f*ggot, come take it up the ass, why don't you suck my dick? as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

I would recommend this company without hesitation.  This is a very professional company that actually does what they promise to do when they promise to do it.  You can actually speak to a live person if you have any questions.  Absolutely use this company.

I had a plumbing issue.  I went on Yelp and easily found a company that was able to take care of it on short notice. I found 24/7 and they  sent us a plumber took care of the issue in short order. The service was outstanding company. I most definitely highly recommend them.

This is that quintessential good plumber you tell all your friends about. The owner's name is Scott and he is as professional as they come. If he doesn't answer your call directly, he will return your call well within 24 hours if it isn't an emergency and within minutes for emergency calls. I have been using him since 1996 for various plumbing jobs and just this past month I gave him the business of converting our old oil burner to a natural gas one. He personally came for the estimate and even measured our radiators to put the perfect sized boiler in. He and his staff had the entire job done in 2 days. We were out of heat for only hours. I recommend this plumber for all your plumbing needs for people in the Bloomfield, Glen Ridge, Montclair and surrounding areas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

We've been having issues with the toilet running when not in use as well as the water mysteriously shutting off when in use.
I contacted safehaven and they were quick to reply. Price was reasonable and couldn't have been happier with the service. The tech came on time, professional and friendly, and explained everything thoroughly. So happy we contacted them, will definitely be using in the future for hvac

Very quick response. Very professional. Thoughtful repair planning. Kept the working site clean. Great service!

Received a call from Roto-Rooter customer service who apologized for the inconvenience and offered a credit towards my next service call.  Nice job Roto-Rooter - that's how you keep customers.

When there is a problem in your bathroom or kitchen, it's easy to feel like a victim. You know nothing about plumbing and you have to go by what they tell you. (Can't begin to imagine what it's like dealing with a car.) I have used Pelham Plumbing twice and am very, very pleased. The first call was to change a faucet. The second was to fix a wobbly toilet and fix the shower faucet. Ask for Junior to fix your problem. Seriously, when you call to make an appointment ask if you can get Junior. He is efficient, friendly and adorable. I get same day service and believe their work to be very reliable.

It's 10:48 a.m. and I am still waiting for someone to show up for my 8:30 a.m. appt.  No one answers at the office.  No one returns my voicemail messages.  No answering service.  This is the second time I scheduled this appt. after they cancelled on me last week.  Well, at least they called to cancel before.  Now I guess they are just outright ignoring me and disrespecting my time.  Never calling them again.

I am writing to specifically give Mr. Garcia of Watson's Plumbing, Heating & Building Services the highest recommendation without reservation for services rendered.
Mr. Garcia arrived at our home to trouble shoot our plumbing challenge at stated time by the dispatcher Sean.
Mr. Garcia was courteous, engaging, respectful and demonstrated a tremendous fund of knowledge and professionalism as he asked ALL of the appropriate questions regarding our challenge, took the time to evaluate/inspect the various plumbing entities in our home and then stated very clearly what he thought his assessment of the challenge was, what his plans would be to try and solve the challenge and subsequently began doing the work in a complete and thorough fashion to ultimately bring resolution to our challenge. He asked that I do a run through of all the potential areas that could lead to a similar challenge to ensure ALL plumbing systems were in full functioning order.
He then took the time to explain the potential etiology of the problem and provided possible preventative measures for our consideration to minimize the re-occurrence of the challenge.
He asked if I had any further questions, concerns or challenges that he could assist with, did a thorough cleaning of the work area and stated to please reach out ASAP should there be any challenge after he left.
It is with great pleasure that I ask the leadership at Watson's Plumbing, Heating & Building Services to recognize Mr. Garcia with the highest level of recognition offered by the organization and to please share this review with his co-workers and he has set an extremely high bar of expectation for customer service that should not go unrecognized.

THANK YOU MR. GARCIA! Please continue to model your exemplary work ethic for us to ALL benefit from!!
BTW and PS, Sean was also AMAZING during the process!

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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