Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

They did an excellent job. On time, quick and professional. Would definitely use for future projects.

Friendly, professional, responsive and a fair price.  If (ok, probably 'when') I need a plumber in the future, I'll call Pipe Masters.

O'Grady Plumbing is the ONLY company to call in the event of a water main break. John O'Grady showed up at the site within hours, evaluated the problem, took pictures, and then visit me at my home (a different location). This is a FAMILY BUSINESS. John's father founded the company. He is extremely knowledgeable, articulate, and well-connected. He pulled the needed permits within hours and was on the job the next morning. He had the street closed and the job was done in two days. In sharp contrast, do not call Luke of Underground Plumbing Watermains & Sewers. He was unable to give me any useful information when I called him and was a no-show. He never even followed up.

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd Street at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, do you see the red light? and kept walking. A white man inside the car yelled after me, are you a cop? I responded, no, but I can get your license plate number (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: f*ggot, come take it up the ass, why don't you suck my dick? as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

Great service from my first call to the follow up text to ensure the new part was working. After speaking with plumbers from several other companies, who discouraged me from getting an adjustable air vent for my radiator, Strato understood my problem and  provided a quick and easy solution. He was communicative and punctual. I will be using Harris for all my future Plumbing needs.

My bathtub has been clogged for the past few days. The water would take forever to go down like a few hours. I tried Drano and using the plunger but that didn't help at all. I found this company because two other local companies did not answer the phone. They answered my call and had someone visit within the next hour! It was a very quick process, I'd say less than 10minutes! I highly recommend this place if you need something done right away! He explained what was wrong as well as the tools he was going to use for the procedure. They also take debit/credit card payments too for those who don't have cash  Thank you guys!!

Don't let the fact that all 3 reviewers (so far) are from California.... Franklin Lowe & Son is an awesome plumber for the area around Glen Ridge and Bloomfield NJ.  My family has been using them for *generations* -- literally.  Since the early 1960's.  Scott is great.  Best. Plumber. Ever.   I haven't found anything like Franklin Lowe & Son in California, alas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

They were very efficient, expeditious and ultimately affordable.  LoriAnn is EVERYTHING!!!!!!!!! I would HIGHLY recommend them and rest assured I will be hiring them again in the future for more problem areas I need solved.

I received great attentive service throughout the process and the repair was completed in a quick direct way with the team informing us of the status as progress was made. The pricing was fair and competitive if not as straightforward as I expected. The kitchen sink drain was snaked and new sink drain pipes installed.

John Gardner, the great Secretary of HEW who created both Head Start and Medicare, once said, A society that exalts philosophers and disrespects plumbers will soon find out that neither its theories nor its pipes hold water.  Well, three guys from Roto Rooter (Fred/423; Carlos/429; and Stewart/3347) just showed us how gifted plumbers can be, when they went eight feet deep into the ground next to our foundation, the backhoe threading a needle between a gas pipe and a water pipe only inches wider than the bucket, to replace a faulty section of sewer line.  From the moment they arrived on the scene, these three displayed a winning combination of competence, commitment, and courtesy that should be a model for all companies who serve customers.  What is more, we were impressed with the technology they used both in solving our problem but also in following the extraordinary safety measures the home office monitored and managed via their smart phones.  A total winner from start to finish!

Great job replacing an old malfunctioning 'floodgate' that failed me the night of Hurricane Ida.  Excellent professional service and reasonably priced.

They were very slow to return my multiple calls (1 week?). Did not fix my problem. Over-billed. Was not gracious, appreciative or considerate like I'd expect from any other business.

Beware of Watsons Plumber Richard Robinson. January 2022 he diagnosed a bathroom ceiling leak in my unit with 100% certainty without even opening the ceiling. In my opinion Mr. Robinson failed to conduct a fair accurate assessment. Mr. Robinson also made false statements on the plumber report. I complained to Watsons Plumbing about this issue & was completely ignored. They do not care about customer satisfaction. Please do not utilize Watsons Plumbing.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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