Best Businesses in New York

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

Needed plumbing work done and Mark (the owner and Master Plumber) was very responsive, efficient, and was on-site for all the work doing most of it himself with his son (also a plumber) assisting. Definitely a great company and person to deal with!

I had a problem with my toilet running.  I just had this fixed last August with a different plumber when I had a flood in my bathroom.  That guy had to come twice, because it wasn't fixed right the first time. So, this time I tried someone new.  Mario was very professional, reliable and didn't take advantage of a senior on a fixed income.  He fixed the problem!  I will definitely use his services again for any plumbing issues!

I called at 9:45 pm about my clogged washer drain. John O'Grady called me back within a half hour. He said he doesn't do this type of work but would give me the name of someone that does and is good. I thought it was nice of him to try to help me out.

Always prompt, very good plumber, has been able to solve almost every issue we've called about. Where he couldn't  (we thought it was the pipes but it was the pump in the dishwasher)  he didn't charge us. Nice crew of guys working for him too.
He's located on the UES so can get here really fast in emergencies.

We had a late no heat call. Harris had us up and running quickly! I would absolutely recommend! Strato was our tech and seemed very knowledgable and friendly!

My bathtub has been clogged for the past few days. The water would take forever to go down like a few hours. I tried Drano and using the plunger but that didn't help at all. I found this company because two other local companies did not answer the phone. They answered my call and had someone visit within the next hour! It was a very quick process, I'd say less than 10minutes! I highly recommend this place if you need something done right away! He explained what was wrong as well as the tools he was going to use for the procedure. They also take debit/credit card payments too for those who don't have cash  Thank you guys!!

I was very pleased with our service they came in and fixed our sink quickly and efficiently. I really appreciate them. They very nice, courteous and professional.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

5 stars is not enough to give to this amazing team . This is a family business in every aspect and not only did they put my wife and I's mind at ease, but they treated us like we were part of their family. We had an old water heater and tricky situation. They were able to move the water heater into our crawl space, moved around duct work for the water heater , answered all our questions when asked , and most of all never gave up on us. They found the solution after some
days of outweighing different ideas and Lori consistently checked in with us to let us know any updates. Tom, Joe and Lorenzo really diagnosed the problem and thoroughly checked to make sure everything was going to work out. Thank you Lori, Tom, Lorenzo and Joe! We will be calling you all again soon for our next project. God bless this amazing family ! We definitely understand why they are called Safe Haven.

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a great plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis.

I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home.

Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house.

The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that.

Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

I called up Roto Rooter for a backed up bathroom sink. Manny (Tech525) and his associate were very professional as they explained to me upfront what was needed and they quoted me with a price. They arrived within the promised time frame and worked until the drain was cleared. Thanks for a job well done! I would definitely use them again.

Pelham Plumbing & Heating is TERRIFIC. They are immediately responsive and
consistently concerned.  Their workers are knowledgeable, experienced and highly skilled.    We are very, very lucky to have them.
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We have used these guys for years to fix various plumbing issues in our Park Slope row house, and they are thorough and honest.  Call early in the morning because they can get busy.

I meant to update this review earlier. Watson himself returned my calls that evening and immediately came to my apartment after I briefed him on what had occurred. He apologized (and obviously addressed the plumbing issue).

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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