Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

They did an excellent job. On time, quick and professional. Would definitely use for future projects.

Friendly, professional, responsive and a fair price.  If (ok, probably 'when') I need a plumber in the future, I'll call Pipe Masters.

So my Mom has had this terrible sewer problem for over a year now.  She has had a number of plumbers come in to help but before long, the sewet backs up again.  She called for help yesterday and was connected to John from O'Grady Plumbing,  John said he would come that day (and he did) and he came with a MONSTER piece of equipment that got the job done!  He gave my Mom so good, sound, reasonable advice that I believe will help her going forward.  He and Jamie were quick, knowledgeable, and patient with all our questions. Five stars for the work, but TEN stars for the professional time they took to explain things to my Mom.  TOTALLY RECOMMEND!

These guys are the nicest and most knowledgeable in all of NYC! I had an emergency plumbing situation in my bathroom shower and within minutes, despite this time being one of their busiest seasons, two Algozini guys showed up and quickly resolved my issue. They were very friendly and worked quickly, efficiently and were extremely tidy. Thanks so much, Algozini Plumbing!

I've had the work done by them and I have to say these are five star plumbers. I had work done on my home and they did such an excellent job. I don't have any plumbing issues and it's such a relief. I spoke to Salvatore and he was so helpful and patient with me.

24/7 Plumbing came to my workplace (a large UWS synagogue), on short notice when we were experiencing a very unpleasant issue with the sewer line backing up into our basement.

Their techs were courteous, neat, and efficient. They spent almost 3 hours clearing the main drain/sewer line, resolving the issue. They then checked that water was flowing through the drain line from the top to the bottom of the building. Great work.

Don't let the fact that all 3 reviewers (so far) are from California.... Franklin Lowe & Son is an awesome plumber for the area around Glen Ridge and Bloomfield NJ.  My family has been using them for *generations* -- literally.  Since the early 1960's.  Scott is great.  Best. Plumber. Ever.   I haven't found anything like Franklin Lowe & Son in California, alas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

If I could give Tommy and his team (Lorenzo, Joe, Lori-Ann, & someone I haven't met yet), 10 stars, I would.  **********.  First, I found them on Yelp so thank you to all of the reviewers who gave them high ratings.  I was extremely unhappy with the last plumber I used, so when my boiler decided to stop working, I needed to find someone who was highly rated.  Tommy told me what was going on with  my gas boiler, and pointed out that my 15 year old water heater had a slow gas leak, so we needed to plan for that as well. We thought we wanted the highest efficiency gas boiler/hot water system, but he pointed out that if we lost power, we wouldn't have hot water.  Since we've been without power for numerous days several times due to storms, this wasn't a great option for us.  So we went with the higher efficiency and separate hot water heater--which is still much more efficient than what we previously had.  He gave me an estimate (and of course, we had several estimates), and his pricing was very fair.  Even though the prices had gone up do to supply chain issues, he honored the price he gave us.  He explained things so clearly  that deciding to use Safe Haven was a no-brainer.  It's a family-run business, so he didn't give me an estimate and then send a guy with one of his trucks to do the work.  He doesn't work that way.  He and his crew handle all the jobs.  He and his crew were extremely neat.  Also, (and this might be what I loved about them the most), the day after the installation we found that we had no heat in my daughter's room.  Not their fault--it had to do with the way a contractor had reconfigured pipes when we were doing a renovation, so it was a behind the walls issue that he couldn't have seen.  Still, he made it a priority, left his crew at a large commercial job they were working on (not near my home) and ran back to my home to figure out and fix the problem.  
I couldn't finish this review without mentioning his fabulous one-woman back office staff--Lori-Ann.  She was amazing.  She tracked him down to ask him questions we were concerned about before he started the job, and when we had the problem with the heat still not working in part of the house, she tracked him down, made sure he was going to be getting to us that day.  Lori has a way of making you feel like her new best friend or part of her family.  I am going to miss speaking with her every day.  

Even though they aren't located in Huntington, where I live, (and they go all over the island, so don't let that stop you), they are now my plumbers for as long as I live on Long Island and I will happily recommend them (I actually already have) to clients and friends.

I received great attentive service throughout the process and the repair was completed in a quick direct way with the team informing us of the status as progress was made. The pricing was fair and competitive if not as straightforward as I expected. The kitchen sink drain was snaked and new sink drain pipes installed.

Took 2 visits as we ran out of time.  But two snakes were tried and 3 hours of trouble shooting later, a plan was developed.  The same technician returned a second day and knew right where to start.  A hole in the wall and a cut vent pipe allowed proper access and success.

Pelham came recommended, and the first house call went fine (two radiator vents were installed, and $400+ was the charge); the technician   explained things well and patiently. Two days later one of the radiators stopped working. (I knew from asking around that on occasion a vent just doesn't work and needs replacing). They sent someone the day after I called (all good). But the new person refused to try a new vent and got unpleasant (he had several bogus reasons why the radiator was fine and it was the fault of my apartment, e.g. drafts from the window). When I called the main office, they were unpleasant as well. Thankfully I was able to get a new vent put in by someone else, and all was fine. The two stars are for the first technician.

I needed to repair a vintage kitchen faucet diverter (handle stuck in either hot or cold, not good). Fortunately, I had the parts and instructions, so presuming the plumber was competent, all he/she needed to do was follow the directions. The problem turned out when trying to get someone to do this job. I guess for some, it is too trivial. I contacted a few in the area, with no luck, but Henry Myers Plumbing did respond and sent two guys. They were efficient and careful and completed the job in an hour. I am very pleased and special shout out the the guys.

I am writing to specifically give Mr. Garcia of Watson's Plumbing, Heating & Building Services the highest recommendation without reservation for services rendered.
Mr. Garcia arrived at our home to trouble shoot our plumbing challenge at stated time by the dispatcher Sean.
Mr. Garcia was courteous, engaging, respectful and demonstrated a tremendous fund of knowledge and professionalism as he asked ALL of the appropriate questions regarding our challenge, took the time to evaluate/inspect the various plumbing entities in our home and then stated very clearly what he thought his assessment of the challenge was, what his plans would be to try and solve the challenge and subsequently began doing the work in a complete and thorough fashion to ultimately bring resolution to our challenge. He asked that I do a run through of all the potential areas that could lead to a similar challenge to ensure ALL plumbing systems were in full functioning order.
He then took the time to explain the potential etiology of the problem and provided possible preventative measures for our consideration to minimize the re-occurrence of the challenge.
He asked if I had any further questions, concerns or challenges that he could assist with, did a thorough cleaning of the work area and stated to please reach out ASAP should there be any challenge after he left.
It is with great pleasure that I ask the leadership at Watson's Plumbing, Heating & Building Services to recognize Mr. Garcia with the highest level of recognition offered by the organization and to please share this review with his co-workers and he has set an extremely high bar of expectation for customer service that should not go unrecognized.

THANK YOU MR. GARCIA! Please continue to model your exemplary work ethic for us to ALL benefit from!!
BTW and PS, Sean was also AMAZING during the process!

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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