Best Businesses in New York

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

This guy us the best
The owner Mark trimble is a hands on owner and will be sure the work is done right
He is our plumber for our home in yardley pa and rental in Hamilton NJ
You will not be dissapponted

Mario is amazing!!! He literally saved our Christmas. We had a major clog that was leaking into a downstairs bathroom and within 30 minutes of putting in a request on yelp for a call back, he called and scheduled an appointment for the next day (today-Christmas Eve!!). He worked on the bathroom from the morning until the mid-afternoon. He fixed the issue and was reasonably priced. Will definitely call him again if we have a plumbing issue. Please, if you need a trustworthy plumber, please call Mario.

Before selling our home, we had to have the first floor piping changed due to it being turned off and Con Ed placing a lock on the meter. From the beginning, Josephine was very patient and explained everything the entire process to us. We needed things done very quickly (like yesterday) and they did not disappoint. A process that could be overwhelming, Josephine made it easy because of her knowledge and expertise. I would highly recommend them!

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd Street at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, do you see the red light? and kept walking. A white man inside the car yelled after me, are you a cop? I responded, no, but I can get your license plate number (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: f*ggot, come take it up the ass, why don't you suck my dick? as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

Great service from my first call to the follow up text to ensure the new part was working. After speaking with plumbers from several other companies, who discouraged me from getting an adjustable air vent for my radiator, Strato understood my problem and  provided a quick and easy solution. He was communicative and punctual. I will be using Harris for all my future Plumbing needs.

24/7 Plumbing came to my workplace (a large UWS synagogue), on short notice when we were experiencing a very unpleasant issue with the sewer line backing up into our basement.

Their techs were courteous, neat, and efficient. They spent almost 3 hours clearing the main drain/sewer line, resolving the issue. They then checked that water was flowing through the drain line from the top to the bottom of the building. Great work.

Don't let the fact that all 3 reviewers (so far) are from California.... Franklin Lowe & Son is an awesome plumber for the area around Glen Ridge and Bloomfield NJ.  My family has been using them for *generations* -- literally.  Since the early 1960's.  Scott is great.  Best. Plumber. Ever.   I haven't found anything like Franklin Lowe & Son in California, alas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

After contacting several plumbers I received the best response and quote from Thomas at Safehaven. He was very professional and booking an appointment was easy. The day of the appointment, I received a text to let me know they were on the way. They arrived promptly and I immediately felt I was in good hands. Polite and friendly, they take pride in their work. After removing an older toilet, there were some possible issues with the seating in the floor. Thomas explained to me best-case and worse-case scenarios before he proceeded. At the same time, other contractors were working in my kitchen and asked them if they had a small part for my sink. Thankfully they did and they were happy to help. At the end, Thomas took his time to explain the charges on the bill with a clear breakdown. He also offered some helpful information for my kitchen remodel. After they left, I noticed they left the area clean and even neatly placed the bathroom throw rug. The little things! Good vibes, good people, good job, good price. Highly recommend.

Michael and his team are what you would consider going above and beyond what is expected. We had a leak in our finished basement over Memorial Day weekend and they made all our problems go away. They took the time to explain what it was they were doing and you can tell they were genuine and not just out to make a cash grab. It's rare these days to find that kind of service. Overall, I would definitely recommend them.

Stay away. I made an appointment to have a technician come over this evening. He showed up almost two hours late, then said he needed to reschedule because he couldn't find parking after trying for 10 minutes. And it's raining. And he's tired.

Yeah, I get it. Parking in the city is hard. And it sucks to drive in the rain. Especially when you're tired. But you guys advertise yourselves as being available 24/7 to take on any job. Even in the Big City.

So what happens, we reschedule for tomorrow, and after 10 minutes of not being able to find parking you throw in the towel and say you want to reschedule again?

Thanks, I'll find someone else. There are always other options.

Please remember that, dear reader, before calling Roto-Rooter.

What can i say?  all the worst things you fear when hiring a technician.  I work for a construction management company...something i didn't reveal to these guys when i had them come out to diagnose a heating unit that wasn't working.  I work with contractors all day, and i know the games in and out.  and i know that sometimes you just can't do much about it if you don't know someone you can trust.  i have a technician that usually fixes units in my neighborhood that is licensed and highly recommended, but they weren't available the week i needed them.  so i tried these guys out.

so, to keep things simple.  these guys were very quick to come out and diagnose the unit, and collect their fee for the effort.  I work with engineers also and already had an idea of what was wrong with the unit, which was simple, not costly and should have been easily fixed in an afternoon.  The technician seemed to not even be familiar with heating units like mine, proceeded to troubleshoot in an obviously incorrect order.  He left with a diagnosis to replace one of the more costlier, yet technically easy to replace, parts of the unit.  i let it slide.   but then he proceeds to be unable to find the part to my unit ....for three days..until the weekend...in the winter...but of course they'll be able to come out during the weekend for an extra overtime cost.  i let it slide.  not finding a part could be technically true if he were a time traveler from a year before the internet and could only get replacement parts from the one or two suppliers you have in nyc.  i let it slide.  he proceeds to offer to remachine the missing part, a process that would add a couple of more days to do, and get an estimate approaching 2 grand.  

at this point, you just have to cut your losses with the hundred dollars you lost getting a diagnosis from someone that obviously isn't interested in fixing your unit.  

finally got in touch with the licensed technician i usually get to repair my unit.  fixed in one day for less than 300.  unit continues to work without incident.  make what you will of the facts.  maybe these guys are just better with plumbing instead of hvac?  i don't know  definitely never calling again.

I worked with Tom Myers, Henry's son, and he solved all my plumbing problems. First he helped me remove my violation with the DOB, coming up with a plan that neither my architect, contractor nor expediter seemed to be able to figure out. Then he fixed the work that my crappy other plumber had done, making it up to code. He gave me a great deal, and is a lovely person. I love to support local family owned businesses, and this would be one of the best of that genre!

We needed to replace gas meter pipes in an apartment due to a change in the code. I reached out to Watson´s Plumbing because they are close by our building. Joseph Holmes the dispatcher seemed to be responsive and made a good first impression. However it turned out this impression was wrong. After exchanging several emails and sending photos he said he will send someone to check to job onsite to be able to give us a quote. This appointment was supposed to happen on a Friday and was confirmed by Joseph. Unfortunately nobody showed up. Our tenant also reached out to Joseph. His answer was this fell through the cracks. Our tenant even sent him more photos and a video so that Joseph could give us a price. Still nothing. Nobody ever got back to me or the tenant again. After having lost 1-2 weeks trying to work with Watson´s we decided to hire another company which was super reliable and did a great job.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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