Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

I have to give a shout out to our awesome plumber Mark Trimble. No he didn't tell me to write any of this but I see a lot of questions in here asking for a great plumber. I can't recommend him enough if you have a job that you need done right the first time, need to fix a job that was botched by another company (like one that rhymes with Sold Pedal), or any challenging or creative fix. Mark and his son are the guys to save the day.

They treat your house like their own. In our case, our sump pump failed and the back up too. Plus the original company who installed the connector to the townhouse drainage system did a terrible job (before we moved in) and water was splashing all back on our bricks causing damage. Mark is not the cheapest plumber but is is absolutely the best around. He can do anything, do it right, do it to code, and make sure you won't run into problems in the future by corner cutting. He knows what he is doing and stands behind his work. I think they must have come by five times for our job to quote, help us keep the basement from flooding, lent us a little manual pump, installation, and checking in to make sure it worked properly. That kind of service is rare these days.

Had an emergency this morning Mario came over promptly as promised extremely personable and professional. Had his mask and booties on fixed my issue rather quickly with no extra surprises. Would highly recommend their services. Too bad I'm moving outta state because this would have been a good number to save.
Nunzio

I can't say enough about this family business.
I needed a curb valve installed and was told to called these guys for the job.  I had no idea about permits and cost but John and his crew took care of the entire process. They were able to find the valve that some idiot buried into the sidewalk and put in a new one saving me a fortune!!

I will never call another company when it comes to this kind of work

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd Street at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, do you see the red light? and kept walking. A white man inside the car yelled after me, are you a cop? I responded, no, but I can get your license plate number (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: f*ggot, come take it up the ass, why don't you suck my dick? as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

Had my viessmann hydronic boiler repaired . Stratos was not only knowledgeable but courteous and respectful throughout the process. Had me up and running quickly. His professional attitude and attention to detail was second to none.
Highly recommended!!

24/7 Plumbing came to my workplace (a large UWS synagogue), on short notice when we were experiencing a very unpleasant issue with the sewer line backing up into our basement.

Their techs were courteous, neat, and efficient. They spent almost 3 hours clearing the main drain/sewer line, resolving the issue. They then checked that water was flowing through the drain line from the top to the bottom of the building. Great work.

I was very pleased with our service they came in and fixed our sink quickly and efficiently. I really appreciate them. They very nice, courteous and professional.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

After contacting several plumbers I received the best response and quote from Thomas at Safehaven. He was very professional and booking an appointment was easy. The day of the appointment, I received a text to let me know they were on the way. They arrived promptly and I immediately felt I was in good hands. Polite and friendly, they take pride in their work. After removing an older toilet, there were some possible issues with the seating in the floor. Thomas explained to me best-case and worse-case scenarios before he proceeded. At the same time, other contractors were working in my kitchen and asked them if they had a small part for my sink. Thankfully they did and they were happy to help. At the end, Thomas took his time to explain the charges on the bill with a clear breakdown. He also offered some helpful information for my kitchen remodel. After they left, I noticed they left the area clean and even neatly placed the bathroom throw rug. The little things! Good vibes, good people, good job, good price. Highly recommend.

I received great attentive service throughout the process and the repair was completed in a quick direct way with the team informing us of the status as progress was made. The pricing was fair and competitive if not as straightforward as I expected. The kitchen sink drain was snaked and new sink drain pipes installed.

Professional, quick, & efficient. Had a clogged bathroom tub with snake stuck in the drain. William came to the rescue and resolved this issue and fixed everything.  I didnt give 4 out of 5 was price.  Took about an hour and charged $480.  Ouch

Dishonest and unprofessional company. Didn't keep appointment time and after 3rd call technician finally came. The guy spent 45 mins on our water heater and charged $400 for labor. When we asked what was the issue and why did it cost so much he couldn't give an answer, when we asked if any parts needed to be replaced he said no. We're definitely not working with this company again.

Instead, we'll work with other companies for our plumbing / water heater / boiler / HVAC needs. 2 companies we had great experiences with are: Babuska Plumbing Heating & Air Conditioning company in Pelham (which also isn't cheap, but charges half of what these guys charge and excellent job each time), and IVOR Heating & Air Conditioning company.

I gave them 2 stars instead of 1 b/c they did water heater installation 3 years ago without problems.

I needed to repair a vintage kitchen faucet diverter (handle stuck in either hot or cold, not good). Fortunately, I had the parts and instructions, so presuming the plumber was competent, all he/she needed to do was follow the directions. The problem turned out when trying to get someone to do this job. I guess for some, it is too trivial. I contacted a few in the area, with no luck, but Henry Myers Plumbing did respond and sent two guys. They were efficient and careful and completed the job in an hour. I am very pleased and special shout out the the guys.

THANK YOU, Watson's! I was distraught over our plumbing emergency and Sean, the dispatcher, was very polite in scheduling a service appointment for when I could get back home from my office.
The two plumbers who showed up were in uniform. They arrived, introduced themselves, asked me to describe the problem, looked it over, got parts from their vehicle, fixed the problem completely, cleaned up, explained how they fixed it, took my check, and left.
It was a great experience with excellent service. Exactly what I needed, on time and within budget.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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