Best Businesses in New York

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

Mark and his team are just outstanding. The quality of their work is excellent, they are reliable, honest and have a lot of integrity. They did the plumbing under our kitchen sink, replaced the spigot and put in all new plumbing for the entire house. His team are courteous and professional. Just good business people all around and I highly recommend their services.

Friendly, professional, responsive and a fair price.  If (ok, probably 'when') I need a plumber in the future, I'll call Pipe Masters.

So my Mom has had this terrible sewer problem for over a year now.  She has had a number of plumbers come in to help but before long, the sewet backs up again.  She called for help yesterday and was connected to John from O'Grady Plumbing,  John said he would come that day (and he did) and he came with a MONSTER piece of equipment that got the job done!  He gave my Mom so good, sound, reasonable advice that I believe will help her going forward.  He and Jamie were quick, knowledgeable, and patient with all our questions. Five stars for the work, but TEN stars for the professional time they took to explain things to my Mom.  TOTALLY RECOMMEND!

Always prompt, very good plumber, has been able to solve almost every issue we've called about. Where he couldn't  (we thought it was the pipes but it was the pump in the dishwasher)  he didn't charge us. Nice crew of guys working for him too.
He's located on the UES so can get here really fast in emergencies.

Great service from my first call to the follow up text to ensure the new part was working. After speaking with plumbers from several other companies, who discouraged me from getting an adjustable air vent for my radiator, Strato understood my problem and  provided a quick and easy solution. He was communicative and punctual. I will be using Harris for all my future Plumbing needs.

24/7 Manhattan plumbing sent one of their professionals over in about an hour to unclog a toilet. While not the cheapest option, they arrived quickly, were cordial and fast to get the job done. They also do take debit cards. Not sure about Amex, but definitely bank card.

Thanks!

Since finding a good plumber that is honest and reliable, I feel it is important to recommend and support a local plumber that fits this description.

Scott Lowe has serviced our home and has arrived on time and works fast. Sometimes when you call you do get a voice mail but the calls are usually returned that day.

What I appreciate is that their business has been in the area for decades (I believe Scott is the grandson of the founder) and he is very honest, and will not do work that is not needed immediately. He even told me to wait on one repair and save the money for now. Many plumbers would not do that (at least ones I worked with in the past).

I would highly recommend Franklin Lowe and Sons, good service and honest work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

I was super happy with my first experience with Safehaven but my second experience wasn't so great. After a full season of running, I had Savehaven come out for our yearly maintenance. When they came out, they spent less than 30 mins here from arrival to driving away and said everything was clean and that no cleaning was required. I ran the burner for an entire season (Sept. to July of the next year) but for some reason, they kept saying that they were here recently which they were not. They only changed the filter, said everything was clean and charged me $250 for this service.

The first time around, they were in the house working on the boiler for maybe 2 hours and cleaned everything inside the boiler and changed the filter. I was expecting this level of service the second time around and wondered why I paid $250 for this service when 95% of it was not done and apparently not needed.

I will find another company the next time around.

Very quick response. Very professional. Thoughtful repair planning. Kept the working site clean. Great service!

I called on a Tuesday to see if I can get a plumber to come on Friday and give me an estimate on installing a dishwasher. I was give a window of 8am to 12 pm. At 930 I get a call telling me all techs are busy and they will be a bit delayed and will come a bit after 12. Then around 1130 I get another call saying they won't make it until 1pm. At 130 still no plumber and I wasted a whole day of work. I call and speak to a supervisor  and tells me it's gonna be another hour and a half! They have no value for people's time are are not willing to provide the service they offer. Why would they give a 4 hour window and still not be able to send a plumber just for an estimate! Never again! Time is money! I rather pay more and get the service I was promised!

When there is a problem in your bathroom or kitchen, it's easy to feel like a victim. You know nothing about plumbing and you have to go by what they tell you. (Can't begin to imagine what it's like dealing with a car.) I have used Pelham Plumbing twice and am very, very pleased. The first call was to change a faucet. The second was to fix a wobbly toilet and fix the shower faucet. Ask for Junior to fix your problem. Seriously, when you call to make an appointment ask if you can get Junior. He is efficient, friendly and adorable. I get same day service and believe their work to be very reliable.

I worked with Tom Myers, Henry's son, and he solved all my plumbing problems. First he helped me remove my violation with the DOB, coming up with a plan that neither my architect, contractor nor expediter seemed to be able to figure out. Then he fixed the work that my crappy other plumber had done, making it up to code. He gave me a great deal, and is a lovely person. I love to support local family owned businesses, and this would be one of the best of that genre!

So we rescheduled the job from last Friday to today, with the same estimate as last week, 8-11am.  This morning there was no confirmation call so we called in to verify that someone was coming.  We received confirmation after calling in and so the waiting started again.

Around 9am we were told that the technician was running into traffic in the 70s and should arrive within 30mins.  Then around 9:35am we received another update that the technician was still on the way and should arrive in 30mins......ok.  Then at 9:45am I was asked for photos of my faucet and told that the technician should arrive shortly.  At 10:45am, still no technician and no call.  At this point we call in and get told that the technician probably won't make it till after 11am, possibly after 11:30am.

So, appointment cancelled.  That was their second chance.  If you actually want a job done, then you may want to stay clear of a company who doesn't show up..........twice.

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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