Best Businesses in New York

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

Needed plumbing work done and Mark (the owner and Master Plumber) was very responsive, efficient, and was on-site for all the work doing most of it himself with his son (also a plumber) assisting. Definitely a great company and person to deal with!

While there is never a good time to have plumbing issues, a holiday weekend is the worse.  Found Pipe Masters and Mario in a search and not only had an immediate response, but Mario was here within a few hours.  Not only that, but he called twice to let us know he was running a little late.  Our issue was more extensive than what he was prepared for, but showed his professionalism by not charging for what he did, but only for what he'd need to do and came back the next morning.  Again, running just 15 minutes later, he called to let us know.  He totally resolved the issue, did it cleanly, and totally wiped down everything when he was done.  If you're looking for a considerate, caring, and professional partner, Mario and Pipe Masters are at your service!!!! Highly recommended!!!!!!

Recently I needed to have a new water line installed from my home to the city main.  I called Mr. O'Grady and he came to my home that very day to ascertain the problem.  Doing business with Mr. O'Grady was thoroughly enjoyable as he know exactly what to do to get the job done in a timely manner.  He is indeed a master plumber.  Within days he secured the necessary permits and arranged for his crew to do the appropriate work.  I highly and without reservation recommend O'Grady Plumbing.  It is an excellent firm, and with Mr. O'Grady at the helm, one that you will always be able to rely on for outstanding and professional workmanship. Thank you Mr. O'Grady.  Rose  W.

Always prompt, very good plumber, has been able to solve almost every issue we've called about. Where he couldn't  (we thought it was the pipes but it was the pump in the dishwasher)  he didn't charge us. Nice crew of guys working for him too.
He's located on the UES so can get here really fast in emergencies.

I've had the work done by them and I have to say these are five star plumbers. I had work done on my home and they did such an excellent job. I don't have any plumbing issues and it's such a relief. I spoke to Salvatore and he was so helpful and patient with me.

24/7 Manhattan plumbing sent one of their professionals over in about an hour to unclog a toilet. While not the cheapest option, they arrived quickly, were cordial and fast to get the job done. They also do take debit cards. Not sure about Amex, but definitely bank card.

Thanks!

Don't let the fact that all 3 reviewers (so far) are from California.... Franklin Lowe & Son is an awesome plumber for the area around Glen Ridge and Bloomfield NJ.  My family has been using them for *generations* -- literally.  Since the early 1960's.  Scott is great.  Best. Plumber. Ever.   I haven't found anything like Franklin Lowe & Son in California, alas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

Joe and Steve from Safehaven Home Services recently installed a new gas water heater which was a replacement for a water heater which had failed prematurely. Both workers were very professional in their diagnosis of our old water heater problem and did the installation in a very timely manner. They had also previously installed a pressure relief valve which would minimize any damage to our boiler due to overpressure by incoming water from SCWA. Their work was superb and Lorianne, the office manager, scheduled everything perfectly for us. The price given to us for the amount of  work done was very good. I highly recommend Safehaven Home Services for any plumbing services required.

Michael and his team are what you would consider going above and beyond what is expected. We had a leak in our finished basement over Memorial Day weekend and they made all our problems go away. They took the time to explain what it was they were doing and you can tell they were genuine and not just out to make a cash grab. It's rare these days to find that kind of service. Overall, I would definitely recommend them.

Very professional and did great work.  Our initial service fee was waived after it was discovered that a massive project was required (main sewer pipe replacement), which was very much appreciated.  Would recommend, especially if immediate plumbing help is required!

Dishonest and unprofessional company. Didn't keep appointment time and after 3rd call technician finally came. The guy spent 45 mins on our water heater and charged $400 for labor. When we asked what was the issue and why did it cost so much he couldn't give an answer, when we asked if any parts needed to be replaced he said no. We're definitely not working with this company again.

Instead, we'll work with other companies for our plumbing / water heater / boiler / HVAC needs. 2 companies we had great experiences with are: Babuska Plumbing Heating & Air Conditioning company in Pelham (which also isn't cheap, but charges half of what these guys charge and excellent job each time), and IVOR Heating & Air Conditioning company.

I gave them 2 stars instead of 1 b/c they did water heater installation 3 years ago without problems.

These guys literally just left my place, and I am happy to say that my leaky bathroom sink is no more! Within 30 minutes they were done and out the door. Very nice guys and so far excellent repair work.

I've spoken to both Karen and Timothy over the phone and they are very polite (and patient, considering I was very difficult to get ahold of - thank you for your tenacity, Karen!) and made the whole thing as painless as can be.

I don't know about the price since they came over on behalf of my apartment's rental company but if I ever needed some other plumbing work done I would not hesitate to give them a call. Highly recommend on customer service alone.

Beware of Watsons Plumber Richard Robinson. January 2022 he diagnosed a bathroom ceiling leak in my unit with 100% certainty without even opening the ceiling. In my opinion Mr. Robinson failed to conduct a fair accurate assessment. Mr. Robinson also made false statements on the plumber report. I complained to Watsons Plumbing about this issue & was completely ignored. They do not care about customer satisfaction. Please do not utilize Watsons Plumbing.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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