Best Businesses in New York

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

Needed plumbing work done and Mark (the owner and Master Plumber) was very responsive, efficient, and was on-site for all the work doing most of it himself with his son (also a plumber) assisting. Definitely a great company and person to deal with!

Mario was outstanding! Personable, friendly, and consumate professional!! He quickly cleared a very difficult clog in my kitchen sink! Super nice guy, reliable and reasonable. I had a few other estimates, and Mario was very reasonable!! I would not hesitate to recommend him!!
Thanks, Mario!!!
Lillian

O'Grady Plumbing is the ONLY company to call in the event of a water main break. John O'Grady showed up at the site within hours, evaluated the problem, took pictures, and then visit me at my home (a different location). This is a FAMILY BUSINESS. John's father founded the company. He is extremely knowledgeable, articulate, and well-connected. He pulled the needed permits within hours and was on the job the next morning. He had the street closed and the job was done in two days. In sharp contrast, do not call Luke of Underground Plumbing Watermains & Sewers. He was unable to give me any useful information when I called him and was a no-show. He never even followed up.

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd Street at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, do you see the red light? and kept walking. A white man inside the car yelled after me, are you a cop? I responded, no, but I can get your license plate number (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: f*ggot, come take it up the ass, why don't you suck my dick? as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

Had my viessmann hydronic boiler repaired . Stratos was not only knowledgeable but courteous and respectful throughout the process. Had me up and running quickly. His professional attitude and attention to detail was second to none.
Highly recommended!!

My bathtub has been clogged for the past few days. The water would take forever to go down like a few hours. I tried Drano and using the plunger but that didn't help at all. I found this company because two other local companies did not answer the phone. They answered my call and had someone visit within the next hour! It was a very quick process, I'd say less than 10minutes! I highly recommend this place if you need something done right away! He explained what was wrong as well as the tools he was going to use for the procedure. They also take debit/credit card payments too for those who don't have cash  Thank you guys!!

This is that quintessential good plumber you tell all your friends about. The owner's name is Scott and he is as professional as they come. If he doesn't answer your call directly, he will return your call well within 24 hours if it isn't an emergency and within minutes for emergency calls. I have been using him since 1996 for various plumbing jobs and just this past month I gave him the business of converting our old oil burner to a natural gas one. He personally came for the estimate and even measured our radiators to put the perfect sized boiler in. He and his staff had the entire job done in 2 days. We were out of heat for only hours. I recommend this plumber for all your plumbing needs for people in the Bloomfield, Glen Ridge, Montclair and surrounding areas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

After having a bad experience with two plumbers who failed to solve the tight space issue where my leaking water heater was located, Tom and his crew found a solution. I had excellent communication with LoriAnn in the office who patiently answered all my questions through phone call, texts and emails. I received a detailed estimate in advance and the job was completed professionally and on time as promised with no added fees or attempts to up sell. This family-owned business provides excellent service and their positive reviews are well deserved!

Worked with Mike a couple times now. He's fast to respond, on time, clear communication and workmanship is good. He replaced a huge pipe leaking below my bathroom last year and added a spigot outside for me recently. No follow up issues.

My scheduled appointment was for 2-6pm. Nobody showed up. 6:30 I get a text message that he'll be at my place in 30-45 min. Nobody showed up. I call and the dispatcher tells me he'll be there in 15 min. Nobody showed up. What the fuck? No professionalism with this amateur company. I'll take my business elsewhere.

What can i say?  all the worst things you fear when hiring a technician.  I work for a construction management company...something i didn't reveal to these guys when i had them come out to diagnose a heating unit that wasn't working.  I work with contractors all day, and i know the games in and out.  and i know that sometimes you just can't do much about it if you don't know someone you can trust.  i have a technician that usually fixes units in my neighborhood that is licensed and highly recommended, but they weren't available the week i needed them.  so i tried these guys out.

so, to keep things simple.  these guys were very quick to come out and diagnose the unit, and collect their fee for the effort.  I work with engineers also and already had an idea of what was wrong with the unit, which was simple, not costly and should have been easily fixed in an afternoon.  The technician seemed to not even be familiar with heating units like mine, proceeded to troubleshoot in an obviously incorrect order.  He left with a diagnosis to replace one of the more costlier, yet technically easy to replace, parts of the unit.  i let it slide.   but then he proceeds to be unable to find the part to my unit ....for three days..until the weekend...in the winter...but of course they'll be able to come out during the weekend for an extra overtime cost.  i let it slide.  not finding a part could be technically true if he were a time traveler from a year before the internet and could only get replacement parts from the one or two suppliers you have in nyc.  i let it slide.  he proceeds to offer to remachine the missing part, a process that would add a couple of more days to do, and get an estimate approaching 2 grand.  

at this point, you just have to cut your losses with the hundred dollars you lost getting a diagnosis from someone that obviously isn't interested in fixing your unit.  

finally got in touch with the licensed technician i usually get to repair my unit.  fixed in one day for less than 300.  unit continues to work without incident.  make what you will of the facts.  maybe these guys are just better with plumbing instead of hvac?  i don't know  definitely never calling again.

It's 10:48 a.m. and I am still waiting for someone to show up for my 8:30 a.m. appt.  No one answers at the office.  No one returns my voicemail messages.  No answering service.  This is the second time I scheduled this appt. after they cancelled on me last week.  Well, at least they called to cancel before.  Now I guess they are just outright ignoring me and disrespecting my time.  Never calling them again.

I had a tub that suddenly wasn't draining.  And the plastic drain snake that I tried wasn't getting deep enough to address the real clog.

I phoned Watson's because they aren't too far from the apartment.  They agreed to come later that day.  The plumber was a little later than originally scheduled.  But I had told them I'd be in all evening and later was OK, so I can't be too upset about that.  

He came, did the work, cleaned up, and was finished without any problem.  The tub drains perfectly.  And the price was exactly what was quoted to me on the phone.  

So all in all - same day appointment, good work, and price as advertised.  I can't really ask for more.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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