Best Businesses in New York

Our Water heater heater broke ,I had water all over my basement and I called JMW plumbing and Wanda made sure we had a new water heater in the same day. I highly recommend them for all your plumbing needs. Thank you

I have to give a shout out to our awesome plumber Mark Trimble. No he didn't tell me to write any of this but I see a lot of questions in here asking for a great plumber. I can't recommend him enough if you have a job that you need done right the first time, need to fix a job that was botched by another company (like one that rhymes with Sold Pedal), or any challenging or creative fix. Mark and his son are the guys to save the day.

They treat your house like their own. In our case, our sump pump failed and the back up too. Plus the original company who installed the connector to the townhouse drainage system did a terrible job (before we moved in) and water was splashing all back on our bricks causing damage. Mark is not the cheapest plumber but is is absolutely the best around. He can do anything, do it right, do it to code, and make sure you won't run into problems in the future by corner cutting. He knows what he is doing and stands behind his work. I think they must have come by five times for our job to quote, help us keep the basement from flooding, lent us a little manual pump, installation, and checking in to make sure it worked properly. That kind of service is rare these days.

Very good service, fast coming and quick fixing! Thank you Mario and Ivan for the help. I will definitely recommend to friends who need help!

Got it done quick and very easy to deal with.broke Friday nite and full water service restored on wednesday.water main insurance paid the bill

I have had to call Algozini twice over the years and both times it was a wonderful experience, or at least as wonderful as problems with your toilet can be.  They returned my call quickly, came to my apartment in a timely manner (today even earlier than they estimated), and handled my issue professionally.  All the while explaining to me what went wrong in a kind, non patronizing way.  If you need a plumber, definitely call these guys

wow i just call with an emergency, but is nobody available they are close on weekend and don't  have emergency contact personal for customers that is a real shame

24/7 Manhattan plumbing sent one of their professionals over in about an hour to unclog a toilet. While not the cheapest option, they arrived quickly, were cordial and fast to get the job done. They also do take debit cards. Not sure about Amex, but definitely bank card.

Thanks!

Scott Lowe has done some maintenance on our boiler and replaced our water heater.  He gives good, impartial advice and does good work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

After having a bad experience with two plumbers who failed to solve the tight space issue where my leaking water heater was located, Tom and his crew found a solution. I had excellent communication with LoriAnn in the office who patiently answered all my questions through phone call, texts and emails. I received a detailed estimate in advance and the job was completed professionally and on time as promised with no added fees or attempts to up sell. This family-owned business provides excellent service and their positive reviews are well deserved!

A late Sunday issue with the PTrap was taken care of by Monday morning.  Great service, techs were professional and very considerate of our home, explained the issue and replacement was installed in under 30 min!

Called them on a Sunday and was surprised that they had someone there within 40 minutes. That's where the good experience stopped. The plumber asked my wife to go out and pick up the parts that we would need to fix the job. Then he told me that if he had to do it, there would be a markup on parts. He failed to mention that the markup would be a full 100%. He then told me that he bought the exact same faucet that we had previously, but it turned out to be a different style gloss finish then the rest of our appliances matte finish. Happy to have a working sink. Not happy that every time I look at the mismatched faucet, I will be reminded that it cost me over $650 for a less than two hour job. $135 of it being the actual cost of the parts from home depot. Not good at all.

I spoke to Greg today, and arranged a service call. They were a little back-logged, that is why I took away one star. Their pricing seems competitive. I will post an update once the job is completed.

I ended up calling another vendor, so my experience was limited.

Tim Myers the owner is very knowledgeable, and has a great staff of mechanics.  They are very good at solving problems.  Would highly recommend.

I am a health care worker writing this email in the middle of the COVID crisis -- as you might imagine I am very busy at the moment so if I am taking the time to write a review then I must consider this to be a pretty egregious issue, which as you can see from the email below is indeed the case.  

We have lived in the same house in Hamilton Heights since 2008 and we have always used Watson Plumbing for any of our plumbing needs. For example, in Fall 2019, we called Watson to install a new kitchen faucet and to reset two of our toilets and they did a great job. So, we did not hesitate to contact Watson for the relatively straightforward work of (1) replacing the flapper mechanisms in our toilets; and (2) unclogging some drains. We fully realize that this work could have been done by an experienced handyperson, but we had previously  had some great experiences with Watson and we did not hesitate to call them to take care of these relatively simple problems .

Boy, were we wrong.... What a disaster. To make a long story short... They sent a clearly very inexperienced person who spent most of his time chatting on his phone rather than replacing the flappers on our toilets. When he could not figure out how to replace the mechanisms in one of our toilets, he tried to talk us into getting a new toilet! Can you imagine - instead of replacing the flapper he told us we needed a new toilet.

When I complained to the compandy, they sent the supervisor as well as some more experienced technicians.  However, 8 hours later - and 8 hours that they charged us for - we still do not have functional toilets. In fact, here we are now in a house with 2 college kids back home and 2 other adults and in a house with 4 toilets only 1 which is working. AND we paid $1000 for their incompetent service. I would like to emphasize that BEFORE Watson came NONE of the toilets were running yet now 3 or the 4 toilets run continually after their service  -- so now we can use only 1 toilet. We had to shut the other three toilets off because we got a letter from the City indicating that the water flow is excessive - so this is not our imagination the City is also concerned.

We called Watson back twice to try to address the issues yet the problems persist. And of course, we cannot call a real plumber at the moment because we cannot have anyone in the house during the COVID crisis.  And by the way, I am not sure what they did to snake the drains, since the same drains are now clogged again - so, clearly, they did not even snake the drains properly.

Having said all of this, I would have chalked it all up to experience and had planned to call a competent plumber when the COVID crisis is over but APPALLINGLY they sent us a bill for the visits that they came back to deal with their incompetence - can you imagine the gall of that - plumbers who after three visits cannot change a toilet flapper competently and then try to charge us for it....Can you imagine...

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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