Best Businesses in New York

Our Water heater heater broke ,I had water all over my basement and I called JMW plumbing and Wanda made sure we had a new water heater in the same day. I highly recommend them for all your plumbing needs. Thank you

Needed plumbing work done and Mark (the owner and Master Plumber) was very responsive, efficient, and was on-site for all the work doing most of it himself with his son (also a plumber) assisting. Definitely a great company and person to deal with!

We were extremely satisfied. Good value and reliable service. I would use them again.

We had a water main break in our house in Yonkers.  I called 3 plumbers who all quoted me 15-30K to repair.  Martin O'Grady came over, and was able to do the job for under 5K.  The reason is that he specializes in sewers and water mains.  The other guys don't have excavation teams on staff-- they just subcontract all of the excavation, which is very expensive.  Martin's guys are on staff, and know just what they are doing.  Martin is a nice older Irish guy who knows what's what, and took care of the whole problem.  I hopefully won't have another problem with the water, but if I do, I would call O'Grady Plumbing without hesitation.

George & his crew are great plumbers & great guys!! I had my bathroom & kitchen gut renovated, and they did such quality work & were done in a flash!! Plus, they're the long-time, family business in the neighborhood, so that's even more of a reason to call them. How they manage to keep smiling, after staring down toilets all-day, every-day is amazing!! :)

I have been using Harris Plumbing for the last 20 years. The staff is professional and accommodating. They explain the ins and outs and pros and cons of each Job. Patsy, Joe and Tony are great. They are licensed and are above board with their work and do not take short cuts. When they do a job, it's complete.  My only challenge using them is they are not readily available on weekends and late evenings for emergencies but on weekdays, you can get them at 7am and they are very responsive to your needs, often same day to within 24 hours. Their workers have been honest, professional, flexible, reliable and respectful.

John was a friendly and professional plumber. He even waited for me while I went to the store to get parts. Would highly recommend.

Since finding a good plumber that is honest and reliable, I feel it is important to recommend and support a local plumber that fits this description.

Scott Lowe has serviced our home and has arrived on time and works fast. Sometimes when you call you do get a voice mail but the calls are usually returned that day.

What I appreciate is that their business has been in the area for decades (I believe Scott is the grandson of the founder) and he is very honest, and will not do work that is not needed immediately. He even told me to wait on one repair and save the money for now. Many plumbers would not do that (at least ones I worked with in the past).

I would highly recommend Franklin Lowe and Sons, good service and honest work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

I'd like to thank Tom and his apprentice Cody for their wonderful help today in replacing my water boiler and expansion tank. Tom is a very experienced well educated master plumber. He helped me understand the workings of this equipment. What was a rotten morning turned out to be a better day. Thank you Safehaven.

They did a great job and fixed my sink and shower
as promised. Will definitely call them again when I need them.

We had to have main pipe snaked because it was clogged and sewer water backing up into slop sink in the basement.  Couldn't flush, shower or do laundry.  We had Manny Ruiz as our tech and my first thought when I saw him at the door was who the hell can be smiling at 6 pm  at night when they've been doing such a dirty job all day AND drove here in sleet/rain?  But he was!  A smile and great disposition throughout the the whole process.  He was clean, thorough and honest about what it would cost.  To those with negative feedback about pricing overcharge - I'm with you which is why I did not rate this company a 5 (the tech I will rate a 5!).  I did pay the high price - it was a holiday week, other plumbers in my area could not come till next day because of high volume, we could not utilize any of the basic things like toilets and shower - to me that's an emergency!  So given those circumstances, having someone standing in my house ready to do the work right then and there was priceless.  Having said that, I would however call around and compare pricing for items such as broken faucets and things that aren't as necessary to have them up and running right away.  All in all my experience was great, the price they gave me at start was what it ended up being, no hidden fees and a 6 mos guarantee on the work.  My usual plumber does not offer guarantees on any work.  Manny is knowledgeable, friendly and has the best disposition of any person who works with nasty drains and toilets all day - ha ha ha.  I would recommend Manny Ruiz any day of the week and would highly recommend Roto Rooter for emergencies.

I spoke to Greg today, and arranged a service call. They were a little back-logged, that is why I took away one star. Their pricing seems competitive. I will post an update once the job is completed.

I ended up calling another vendor, so my experience was limited.

It's 10:48 a.m. and I am still waiting for someone to show up for my 8:30 a.m. appt.  No one answers at the office.  No one returns my voicemail messages.  No answering service.  This is the second time I scheduled this appt. after they cancelled on me last week.  Well, at least they called to cancel before.  Now I guess they are just outright ignoring me and disrespecting my time.  Never calling them again.

When I first moved to Harlem I noticed a lot of their trucks driving around. At first I thought they must be very popular and a very good business. When it became time to renovate my kitchen i called them to install a new kitchen sink.  Within a few months it started to leak. Initially they wanted to charge me for the repair but then they did something to it to stop the leak.  3 years later it started leaking again. They sent a plumber over(unlicensed) who quoted me around 300 to fix it.  I ended up getting my super to repair it.  The super also told me the whole fixture was in danger of collapsing. He said one of the washers was missing,  one was installed backwards and one had cracked due to over tightening.  He also said there was no tape on the seams.   One does not expect problems with plumbing to happen that soon after being installed.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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