Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

They did an excellent job. On time, quick and professional. Would definitely use for future projects.

We called Pipe Masters due to a leak in our downstairs bathroom.  Being new to the area, we called a few plumbers and Pipe Masters was the most responsive.  Mario came out as quickly as he could and fixed the issue.

After that, we had Mario price up some structural issues to our plumbing (replacing PRV, corroded pipes, installing a Smart Moen Flo, etc.)  These were fairly complex and required us to turn the water off at the  Utility level - no easy feet to coordinate it all!  Pipe Masters was great and flexible with the process to make sure we had minimal downtime.  

Definitely give them a try.  We used them for small and large issues and couldn't have been happier with the work.  Prices were more than fair, especially when bundling a few projects at once.

O'Grady Plumbing is the ONLY company to call in the event of a water main break. John O'Grady showed up at the site within hours, evaluated the problem, took pictures, and then visit me at my home (a different location). This is a FAMILY BUSINESS. John's father founded the company. He is extremely knowledgeable, articulate, and well-connected. He pulled the needed permits within hours and was on the job the next morning. He had the street closed and the job was done in two days. In sharp contrast, do not call Luke of Underground Plumbing Watermains & Sewers. He was unable to give me any useful information when I called him and was a no-show. He never even followed up.

George returned my call last night and said he'd be by this morning. He and Patrick showed up on time, had everything they needed to fix my toilet and my sink and were fast and clean and funny. Their price was reasonable. Couldn't ask for more. Highly recommend.

Great service from my first call to the follow up text to ensure the new part was working. After speaking with plumbers from several other companies, who discouraged me from getting an adjustable air vent for my radiator, Strato understood my problem and  provided a quick and easy solution. He was communicative and punctual. I will be using Harris for all my future Plumbing needs.

24/7 Plumbing came to my workplace (a large UWS synagogue), on short notice when we were experiencing a very unpleasant issue with the sewer line backing up into our basement.

Their techs were courteous, neat, and efficient. They spent almost 3 hours clearing the main drain/sewer line, resolving the issue. They then checked that water was flowing through the drain line from the top to the bottom of the building. Great work.

This is that quintessential good plumber you tell all your friends about. The owner's name is Scott and he is as professional as they come. If he doesn't answer your call directly, he will return your call well within 24 hours if it isn't an emergency and within minutes for emergency calls. I have been using him since 1996 for various plumbing jobs and just this past month I gave him the business of converting our old oil burner to a natural gas one. He personally came for the estimate and even measured our radiators to put the perfect sized boiler in. He and his staff had the entire job done in 2 days. We were out of heat for only hours. I recommend this plumber for all your plumbing needs for people in the Bloomfield, Glen Ridge, Montclair and surrounding areas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

It is rare when you have a service experience deserving of a 5-Star rating. Safehaven Home services proved to be Personable, Professional, On-time, Honest, and Affordable. From the first call, Lori Ann was friendly, informative and set very clear expectations for our service visit, including what proved to be an accurate price quote based on our needs. Joe, the tech who completed the job, was very prompt, respectful and professional. He completed our plumbing job in less than an hour and was very thorough. He pointed out anything he noticed and gave me the information I needed to make informed decisions on the repair. While the job required additional parts, the cost was minimal and honest. More important than fixing the problem, Joe fixed my distrust of service people. Not only will I go with Safehaven for any needs that thry can solve, I highly recommend them to anyone needing home services.

They did a great job installing new toilets in our house. We ran into a bunch of unexpected issues, and they worked patiently with us to resolve and get the work done. Thank you!

Called because of a backed up sink was quoted $510.  I declined the service.  Called another company and was charged$125.  Roto-Rooter was a rip off!

What can i say?  all the worst things you fear when hiring a technician.  I work for a construction management company...something i didn't reveal to these guys when i had them come out to diagnose a heating unit that wasn't working.  I work with contractors all day, and i know the games in and out.  and i know that sometimes you just can't do much about it if you don't know someone you can trust.  i have a technician that usually fixes units in my neighborhood that is licensed and highly recommended, but they weren't available the week i needed them.  so i tried these guys out.

so, to keep things simple.  these guys were very quick to come out and diagnose the unit, and collect their fee for the effort.  I work with engineers also and already had an idea of what was wrong with the unit, which was simple, not costly and should have been easily fixed in an afternoon.  The technician seemed to not even be familiar with heating units like mine, proceeded to troubleshoot in an obviously incorrect order.  He left with a diagnosis to replace one of the more costlier, yet technically easy to replace, parts of the unit.  i let it slide.   but then he proceeds to be unable to find the part to my unit ....for three days..until the weekend...in the winter...but of course they'll be able to come out during the weekend for an extra overtime cost.  i let it slide.  not finding a part could be technically true if he were a time traveler from a year before the internet and could only get replacement parts from the one or two suppliers you have in nyc.  i let it slide.  he proceeds to offer to remachine the missing part, a process that would add a couple of more days to do, and get an estimate approaching 2 grand.  

at this point, you just have to cut your losses with the hundred dollars you lost getting a diagnosis from someone that obviously isn't interested in fixing your unit.  

finally got in touch with the licensed technician i usually get to repair my unit.  fixed in one day for less than 300.  unit continues to work without incident.  make what you will of the facts.  maybe these guys are just better with plumbing instead of hvac?  i don't know  definitely never calling again.

We have used these guys for years to fix various plumbing issues in our Park Slope row house, and they are thorough and honest.  Call early in the morning because they can get busy.

So we rescheduled the job from last Friday to today, with the same estimate as last week, 8-11am.  This morning there was no confirmation call so we called in to verify that someone was coming.  We received confirmation after calling in and so the waiting started again.

Around 9am we were told that the technician was running into traffic in the 70s and should arrive within 30mins.  Then around 9:35am we received another update that the technician was still on the way and should arrive in 30mins......ok.  Then at 9:45am I was asked for photos of my faucet and told that the technician should arrive shortly.  At 10:45am, still no technician and no call.  At this point we call in and get told that the technician probably won't make it till after 11am, possibly after 11:30am.

So, appointment cancelled.  That was their second chance.  If you actually want a job done, then you may want to stay clear of a company who doesn't show up..........twice.

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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