Best Businesses in New York

Our Water heater heater broke ,I had water all over my basement and I called JMW plumbing and Wanda made sure we had a new water heater in the same day. I highly recommend them for all your plumbing needs. Thank you

I have to give a shout out to our awesome plumber Mark Trimble. No he didn't tell me to write any of this but I see a lot of questions in here asking for a great plumber. I can't recommend him enough if you have a job that you need done right the first time, need to fix a job that was botched by another company (like one that rhymes with Sold Pedal), or any challenging or creative fix. Mark and his son are the guys to save the day.

They treat your house like their own. In our case, our sump pump failed and the back up too. Plus the original company who installed the connector to the townhouse drainage system did a terrible job (before we moved in) and water was splashing all back on our bricks causing damage. Mark is not the cheapest plumber but is is absolutely the best around. He can do anything, do it right, do it to code, and make sure you won't run into problems in the future by corner cutting. He knows what he is doing and stands behind his work. I think they must have come by five times for our job to quote, help us keep the basement from flooding, lent us a little manual pump, installation, and checking in to make sure it worked properly. That kind of service is rare these days.

Had an emergency this morning Mario came over promptly as promised extremely personable and professional. Had his mask and booties on fixed my issue rather quickly with no extra surprises. Would highly recommend their services. Too bad I'm moving outta state because this would have been a good number to save.
Nunzio

O'Grady Plumbing is the ONLY company to call in the event of a water main break. John O'Grady showed up at the site within hours, evaluated the problem, took pictures, and then visit me at my home (a different location). This is a FAMILY BUSINESS. John's father founded the company. He is extremely knowledgeable, articulate, and well-connected. He pulled the needed permits within hours and was on the job the next morning. He had the street closed and the job was done in two days. In sharp contrast, do not call Luke of Underground Plumbing Watermains & Sewers. He was unable to give me any useful information when I called him and was a no-show. He never even followed up.

Always prompt, very good plumber, has been able to solve almost every issue we've called about. Where he couldn't  (we thought it was the pipes but it was the pump in the dishwasher)  he didn't charge us. Nice crew of guys working for him too.
He's located on the UES so can get here really fast in emergencies.

These guys did a great, timely job completing some radiator repairs on a house I just sold.  They are licensed and insured, showed up when they said they'd show up, effectively communicated their arrival and completion times, and were reasonably priced.  I highly recommend these awesome guys for your plumbing needs in Brooklyn.  Thanks Chris, Tony and Joe!!  Happy New Year!

I had a plumbing issue.  I went on Yelp and easily found a company that was able to take care of it on short notice. I found 24/7 and they  sent us a plumber took care of the issue in short order. The service was outstanding company. I most definitely highly recommend them.

This is that quintessential good plumber you tell all your friends about. The owner's name is Scott and he is as professional as they come. If he doesn't answer your call directly, he will return your call well within 24 hours if it isn't an emergency and within minutes for emergency calls. I have been using him since 1996 for various plumbing jobs and just this past month I gave him the business of converting our old oil burner to a natural gas one. He personally came for the estimate and even measured our radiators to put the perfect sized boiler in. He and his staff had the entire job done in 2 days. We were out of heat for only hours. I recommend this plumber for all your plumbing needs for people in the Bloomfield, Glen Ridge, Montclair and surrounding areas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

If I could give Tommy and his team (Lorenzo, Joe, Lori-Ann, & someone I haven't met yet), 10 stars, I would.  **********.  First, I found them on Yelp so thank you to all of the reviewers who gave them high ratings.  I was extremely unhappy with the last plumber I used, so when my boiler decided to stop working, I needed to find someone who was highly rated.  Tommy told me what was going on with  my gas boiler, and pointed out that my 15 year old water heater had a slow gas leak, so we needed to plan for that as well. We thought we wanted the highest efficiency gas boiler/hot water system, but he pointed out that if we lost power, we wouldn't have hot water.  Since we've been without power for numerous days several times due to storms, this wasn't a great option for us.  So we went with the higher efficiency and separate hot water heater--which is still much more efficient than what we previously had.  He gave me an estimate (and of course, we had several estimates), and his pricing was very fair.  Even though the prices had gone up do to supply chain issues, he honored the price he gave us.  He explained things so clearly  that deciding to use Safe Haven was a no-brainer.  It's a family-run business, so he didn't give me an estimate and then send a guy with one of his trucks to do the work.  He doesn't work that way.  He and his crew handle all the jobs.  He and his crew were extremely neat.  Also, (and this might be what I loved about them the most), the day after the installation we found that we had no heat in my daughter's room.  Not their fault--it had to do with the way a contractor had reconfigured pipes when we were doing a renovation, so it was a behind the walls issue that he couldn't have seen.  Still, he made it a priority, left his crew at a large commercial job they were working on (not near my home) and ran back to my home to figure out and fix the problem.  
I couldn't finish this review without mentioning his fabulous one-woman back office staff--Lori-Ann.  She was amazing.  She tracked him down to ask him questions we were concerned about before he started the job, and when we had the problem with the heat still not working in part of the house, she tracked him down, made sure he was going to be getting to us that day.  Lori has a way of making you feel like her new best friend or part of her family.  I am going to miss speaking with her every day.  

Even though they aren't located in Huntington, where I live, (and they go all over the island, so don't let that stop you), they are now my plumbers for as long as I live on Long Island and I will happily recommend them (I actually already have) to clients and friends.

Mike and his team were great. I had my upstairs bathroom redone, they replaced the toilet, vanity, lights and painted.  Bathroom looks really nice-- did any awesome job.

I phoned RR and they were here within the scheduled time.   I actually phoned as a last minute emergency.   Customer rep was very efficient and helpful as well. Worker was very professional and did exactly what needed to be done.   I am very pleased with service and will refer or use them again.

Thank you,

Very satisfied customer

Pelham came recommended, and the first house call went fine (two radiator vents were installed, and $400+ was the charge); the technician   explained things well and patiently. Two days later one of the radiators stopped working. (I knew from asking around that on occasion a vent just doesn't work and needs replacing). They sent someone the day after I called (all good). But the new person refused to try a new vent and got unpleasant (he had several bogus reasons why the radiator was fine and it was the fault of my apartment, e.g. drafts from the window). When I called the main office, they were unpleasant as well. Thankfully I was able to get a new vent put in by someone else, and all was fine. The two stars are for the first technician.

It's 10:48 a.m. and I am still waiting for someone to show up for my 8:30 a.m. appt.  No one answers at the office.  No one returns my voicemail messages.  No answering service.  This is the second time I scheduled this appt. after they cancelled on me last week.  Well, at least they called to cancel before.  Now I guess they are just outright ignoring me and disrespecting my time.  Never calling them again.

I called Watson's to unclogged my toilet.  Sure enough the plumbers were here in 20 min. Plumbers came in introuduce themselves showed their ID and start to assessed the problem. They gave me a decent price and fixed my toilet. Thank you so much guys !

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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