Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

Mark and his team are just outstanding. The quality of their work is excellent, they are reliable, honest and have a lot of integrity. They did the plumbing under our kitchen sink, replaced the spigot and put in all new plumbing for the entire house. His team are courteous and professional. Just good business people all around and I highly recommend their services.

Prompt to reply and come on-site to do the job. Excellent quality of work and charged what they quoted in the estimate. Would hire again.

Don't call anybody else. This is the most outstanding company that I have ever dealt with. I needed emergency help to replace my sewer pipe. They came on a Sunday morning and finished the job the same day. A very big job, they came with a big crew and worked and worked and worked. Very polite and very professional. I highly recommend them.

George & his crew are great plumbers & great guys!! I had my bathroom & kitchen gut renovated, and they did such quality work & were done in a flash!! Plus, they're the long-time, family business in the neighborhood, so that's even more of a reason to call them. How they manage to keep smiling, after staring down toilets all-day, every-day is amazing!! :)

We had a late no heat call. Harris had us up and running quickly! I would absolutely recommend! Strato was our tech and seemed very knowledgable and friendly!

John was a friendly and professional plumber. He even waited for me while I went to the store to get parts. Would highly recommend.

Scott Lowe has done some maintenance on our boiler and replaced our water heater.  He gives good, impartial advice and does good work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

100% amazing service from beginning to end.  We just moved to the neighborhood and needed to find a plumber and Tommie is our guy!  Laurie Ann answered our call almost immediately and was really friendly.  We got an appointment quickly -- when other people were taking a week to come for our clogged sinks -- and Tommie was skilled, quick, explained things to us in a way we could understand and was totally charming to boot!  Also, the price was 1/3 less than the first people we called, who were one of those big name companies, rather than the mom and pop operation that Safehaven is.  Feel really lucky to have found them.  HIGHLY RECOMMEND!

Michael and his team are what you would consider going above and beyond what is expected. We had a leak in our finished basement over Memorial Day weekend and they made all our problems go away. They took the time to explain what it was they were doing and you can tell they were genuine and not just out to make a cash grab. It's rare these days to find that kind of service. Overall, I would definitely recommend them.

Here's the email I just sent them:

I just had a simple kitchen drainpipe cleaning performed. The technician was friendly, did the work in an hour's time, and seemingly fixed the clog. The problem wasn't the service. THE PROBLEM IS YOUR PRICES. $450 for snaking a kitchen drain?? That is outright robbery! Of course, it's my fault for not investigating thoroughly before booking an appointment but, honestly, who in their right mind would even think that such a basic job would cost that much! It certainly doesn't take a genius to snake out a pipe, but even if it did, I don't know of any that charge $450 per hour! Do you? For comparison, after the fact, unfortunately, I called a local place that gets excellent reviews across the board and he quoted me $99. Much more reasonable. I'd even be willing to go double that, but $450?? It's outrageous. I will never ever ever ever ever ever ever ever ever ever ever ever EVER use Roto-Rooter again.

I've never seen a water heater in worse condition than mine!

I heard about Pelham through my friend as I am new to New York City.  Pelham delivered very reliable service in a timely manner.  Greg was great over the phone and very accommodating with my requests.  I will definitely use them again!! :)

Great family owned feel!

It's 10:48 a.m. and I am still waiting for someone to show up for my 8:30 a.m. appt.  No one answers at the office.  No one returns my voicemail messages.  No answering service.  This is the second time I scheduled this appt. after they cancelled on me last week.  Well, at least they called to cancel before.  Now I guess they are just outright ignoring me and disrespecting my time.  Never calling them again.

Unfortunately, Watson's Plumbing is a very corrupt business. While the plumbers' services were adequate, the invoice was borderline fraudulent. The plumbers disappeared for roughly 8 hours, supposedly to buy the relevant materials, and then charged us for the full 8 hours at roughly $129 per hour. The location where the plumbers claimed to be buying the materials is about a 1/2 hour away from our apartment.

When we called to dispute being charged for these 8 hours, the staff at Watson's Plumbing was extremely rude and non-responsive. They ultimately agreed to shave off only 2 hours off of the 8 in which the plumbers disappeared.  Beware of doing business with them.

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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