Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

They did an excellent job. On time, quick and professional. Would definitely use for future projects.

Had an emergency this morning Mario came over promptly as promised extremely personable and professional. Had his mask and booties on fixed my issue rather quickly with no extra surprises. Would highly recommend their services. Too bad I'm moving outta state because this would have been a good number to save.
Nunzio

I can't say enough about this family business.
I needed a curb valve installed and was told to called these guys for the job.  I had no idea about permits and cost but John and his crew took care of the entire process. They were able to find the valve that some idiot buried into the sidewalk and put in a new one saving me a fortune!!

I will never call another company when it comes to this kind of work

George & his crew are great plumbers & great guys!! I had my bathroom & kitchen gut renovated, and they did such quality work & were done in a flash!! Plus, they're the long-time, family business in the neighborhood, so that's even more of a reason to call them. How they manage to keep smiling, after staring down toilets all-day, every-day is amazing!! :)

I recently  used Harris Plumbing and Heating to help get my gas turned back on;  this was a stressful process because it involved filing papers with NYC. After interviewing,  several  Master  Plumbers, this company and its staff was caring,  honest, professional, and reasonably priced.  They completed the Job and I am very pleased.  
 I highly recommend Harris  Plumbing and Heating.  No Job to small and they care about  the small homeowner. Thank you  Pat and Staff!

John was a friendly and professional plumber. He even waited for me while I went to the store to get parts. Would highly recommend.

Since finding a good plumber that is honest and reliable, I feel it is important to recommend and support a local plumber that fits this description.

Scott Lowe has serviced our home and has arrived on time and works fast. Sometimes when you call you do get a voice mail but the calls are usually returned that day.

What I appreciate is that their business has been in the area for decades (I believe Scott is the grandson of the founder) and he is very honest, and will not do work that is not needed immediately. He even told me to wait on one repair and save the money for now. Many plumbers would not do that (at least ones I worked with in the past).

I would highly recommend Franklin Lowe and Sons, good service and honest work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

I'm a pretty handy guy and try to do as much as I can before I call a professional. When my kitchen sink clogged, I tried everything I could to get it flowing. I called Safehaven and Tom had it fixed in 10 min. His price was reasonable and he was very professional. On top of all that Tom is a really nice guy who cares about his customers. I have no problem highly recommending Safehaven for any plumbing needs.

They charged high price and was unable to diagnose the problem. I used Freedom plumbing instead. They did the job for a third of the price

We called Roto Rooter for a clogged Toilet line  They wanted to perform a jet cleanining for $1600 we opted for the snake  a total of 45 minute job (we cleaned up before and after We were charged $674 which we had aggred to thinking it was a 2 hours plus job Bottom line
buy a snake and dont call roto rooter they will root you UP

I've never seen a water heater in worse condition than mine!

I heard about Pelham through my friend as I am new to New York City.  Pelham delivered very reliable service in a timely manner.  Greg was great over the phone and very accommodating with my requests.  I will definitely use them again!! :)

Great family owned feel!

They were very slow to return my multiple calls (1 week?). Did not fix my problem. Over-billed. Was not gracious, appreciative or considerate like I'd expect from any other business.

So we rescheduled the job from last Friday to today, with the same estimate as last week, 8-11am.  This morning there was no confirmation call so we called in to verify that someone was coming.  We received confirmation after calling in and so the waiting started again.

Around 9am we were told that the technician was running into traffic in the 70s and should arrive within 30mins.  Then around 9:35am we received another update that the technician was still on the way and should arrive in 30mins......ok.  Then at 9:45am I was asked for photos of my faucet and told that the technician should arrive shortly.  At 10:45am, still no technician and no call.  At this point we call in and get told that the technician probably won't make it till after 11am, possibly after 11:30am.

So, appointment cancelled.  That was their second chance.  If you actually want a job done, then you may want to stay clear of a company who doesn't show up..........twice.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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