Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

Needed plumbing work done and Mark (the owner and Master Plumber) was very responsive, efficient, and was on-site for all the work doing most of it himself with his son (also a plumber) assisting. Definitely a great company and person to deal with!

I was quoted $1,100 to have a sink and faucet replaced after a home visit. Neither the sink nor faucet was unique to have such a high priced amount for installation. Minor pipe cutting was needed as the depth of the new sink was a few inches longer. After speaking to another plumber he was baffled at the price as well. Needless to say I got the job done at a fraction of Pipe Masters cost.

Before selling our home, we had to have the first floor piping changed due to it being turned off and Con Ed placing a lock on the meter. From the beginning, Josephine was very patient and explained everything the entire process to us. We needed things done very quickly (like yesterday) and they did not disappoint. A process that could be overwhelming, Josephine made it easy because of her knowledge and expertise. I would highly recommend them!

These guys are the nicest and most knowledgeable in all of NYC! I had an emergency plumbing situation in my bathroom shower and within minutes, despite this time being one of their busiest seasons, two Algozini guys showed up and quickly resolved my issue. They were very friendly and worked quickly, efficiently and were extremely tidy. Thanks so much, Algozini Plumbing!

These guys did a great, timely job completing some radiator repairs on a house I just sold.  They are licensed and insured, showed up when they said they'd show up, effectively communicated their arrival and completion times, and were reasonably priced.  I highly recommend these awesome guys for your plumbing needs in Brooklyn.  Thanks Chris, Tony and Joe!!  Happy New Year!

My bathtub has been clogged for the past few days. The water would take forever to go down like a few hours. I tried Drano and using the plunger but that didn't help at all. I found this company because two other local companies did not answer the phone. They answered my call and had someone visit within the next hour! It was a very quick process, I'd say less than 10minutes! I highly recommend this place if you need something done right away! He explained what was wrong as well as the tools he was going to use for the procedure. They also take debit/credit card payments too for those who don't have cash  Thank you guys!!

Scott Lowe has done some maintenance on our boiler and replaced our water heater.  He gives good, impartial advice and does good work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

100% amazing service from beginning to end.  We just moved to the neighborhood and needed to find a plumber and Tommie is our guy!  Laurie Ann answered our call almost immediately and was really friendly.  We got an appointment quickly -- when other people were taking a week to come for our clogged sinks -- and Tommie was skilled, quick, explained things to us in a way we could understand and was totally charming to boot!  Also, the price was 1/3 less than the first people we called, who were one of those big name companies, rather than the mom and pop operation that Safehaven is.  Feel really lucky to have found them.  HIGHLY RECOMMEND!

Mike and his team were great. I had my upstairs bathroom redone, they replaced the toilet, vanity, lights and painted.  Bathroom looks really nice-- did any awesome job.

Called for a messy toilet problem. Harris arrived within the hour and quickly remedied the problem.

Fair price and he wore booties to protect my floors. Happy with the service.

G

Pelham came recommended, and the first house call went fine (two radiator vents were installed, and $400+ was the charge); the technician   explained things well and patiently. Two days later one of the radiators stopped working. (I knew from asking around that on occasion a vent just doesn't work and needs replacing). They sent someone the day after I called (all good). But the new person refused to try a new vent and got unpleasant (he had several bogus reasons why the radiator was fine and it was the fault of my apartment, e.g. drafts from the window). When I called the main office, they were unpleasant as well. Thankfully I was able to get a new vent put in by someone else, and all was fine. The two stars are for the first technician.

They used to be better 10 years ago. Last 3 times I've used them, had to have them back 2-3 times and still have issues not resolved. Not using them any longer.

I called Watson's to unclogged my toilet.  Sure enough the plumbers were here in 20 min. Plumbers came in introuduce themselves showed their ID and start to assessed the problem. They gave me a decent price and fixed my toilet. Thank you so much guys !

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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