Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

They did an excellent job. On time, quick and professional. Would definitely use for future projects.

Prompt to reply and come on-site to do the job. Excellent quality of work and charged what they quoted in the estimate. Would hire again.

I have nothing but good things to say about O'Grady Plumbing NYC....I  have had a main drain backed up issue 3 times since I bought my house 1 1/2 years ago. I had used Empire but I felt they only solved the issue temporarily and they were very costly  to happen again after 6montha. So I decided to call Roto Rooter. Two young in experience Plumbers came to my home.They stayed 30mins used a 50ft snake once and told me there was nothing that can be done that O would need to contact the city to break the concrete to get at the drain with the blockage.

Looking through the internet for another Plumber I saw great reviews about O'Grady so decided to get another opinion. John called me and he was super sweet and tmasked all the right questions. He sent over Con. Con was so knowledgeable and went beyond any Plner that we have had work on the drain. He snaked twice, did the jet three times and did the camera to show me what was going with my the drain. If it was another Plumber they would have gave up after a hour. But Con worked on my drain for 4 hours and made the drain was good.  With all that said they also charged me half the cost of the work. Any other Company would have charged double or triple. I recommend O'Grady 1000%! They are good people who care!

George & his crew are great plumbers & great guys!! I had my bathroom & kitchen gut renovated, and they did such quality work & were done in a flash!! Plus, they're the long-time, family business in the neighborhood, so that's even more of a reason to call them. How they manage to keep smiling, after staring down toilets all-day, every-day is amazing!! :)

They replaced my hot water heater, great service and experience.  They were on time, did good work, were professional, didn't nickel and dime me (what I paid was what they quoted over the phone), and even swept up and left the boiler room cleaner than it was when they got there.  Finding a good plumber is hard but I recommend them.

I had a plumbing issue.  I went on Yelp and easily found a company that was able to take care of it on short notice. I found 24/7 and they  sent us a plumber took care of the issue in short order. The service was outstanding company. I most definitely highly recommend them.

Don't let the fact that all 3 reviewers (so far) are from California.... Franklin Lowe & Son is an awesome plumber for the area around Glen Ridge and Bloomfield NJ.  My family has been using them for *generations* -- literally.  Since the early 1960's.  Scott is great.  Best. Plumber. Ever.   I haven't found anything like Franklin Lowe & Son in California, alas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

Extremely polite and helpful! Although They haven't done any work for me I can confidently recommend them. I called to ask about having a camera inspection done of a waste water line in my home. I was told that, due to local law, they were not allowed to work in my area (Islip). After a short but nice conversation I was given the number of a business they have recommended in the past that could help me and they did.
Better than any big plumbing empire. Go with the local guys.

Did a great job quickly and accurately determining the source of bathroom leak (improperly installed tub spout). Had the parts on hand to install new spout and fix problem. Fair price and very clean and respectful plumbers. Julien and Benjamin explained process step by step and we're careful to wear booties to keep my carpet clean. I will use them again and recommend them.

We just had Victor from RotoRooter (Middlesex branch) clean out a main sewer line stoppage that had flooded part of our basement.  He was very nice, thorough, and clean.  He cleared both the sewer main and another small clog in the trap right next to the main drain using a 2-inch blade and then again with a 3-inch blade and the water flowed perfectly.  It was obvious that it was a strenuous job in a small space in our laundry room, and he was covered in sweat by job's end.  I was very appreciative for the hard work and the end result.  For Victor alone, I would've given him 5 stars.

However, my main complaint is in the price-- over $475+tax!  He was there for 2 hours and while it was a tough job, I just saw that I could've rented similar equipment from Home Depot for 1/4 of that price ($100 for the day)!  There are also YouTube videos showing how to use it.

We have lived in our house for 11 years and never had a stoppage like this so were thrown off by all the water we found in the basement after our washing machine overflowed.  After hours of clean-up and ripping up flooring, I was desperate to get back to using the water (we couldn't even flush the toilets or clean up!) and I sincerely expected at most a $200 job.  If I would've known I could rent my own equipment, I would've done that in a heartbeat!  

Shame on me for not investigating such a matter further.  But shame on RotoRooter for charging such exorbitant rates and taking advantage of customers who are tired, frustrated and desperate.  I don't blame Victor for anything-- we discussed right in front of him that the price was huge, was more than a week of camp for our kids-- but he explained that the prices were fixed, there was no charge for the estimate, and that the price wasn't dependent on how long it took to complete the job.  We also weren't asked for cash (we ended up paying by credit card and found a $40 coupon) so the end bill was around $460 but I am disgusted and would never use this company again.

Knowing what I know now, I will always do my own drain clearing and will be sure to watch lots of YouTube videos and read many more reviews before getting any service from a professional.  Costly but valuable lesson learned.

Pelham came recommended, and the first house call went fine (two radiator vents were installed, and $400+ was the charge); the technician   explained things well and patiently. Two days later one of the radiators stopped working. (I knew from asking around that on occasion a vent just doesn't work and needs replacing). They sent someone the day after I called (all good). But the new person refused to try a new vent and got unpleasant (he had several bogus reasons why the radiator was fine and it was the fault of my apartment, e.g. drafts from the window). When I called the main office, they were unpleasant as well. Thankfully I was able to get a new vent put in by someone else, and all was fine. The two stars are for the first technician.

Work is not the best for the price they send young inexperienced guys to do the job and charge a arm and a leg for the job and they fix everything but the problem so you keep calling them back

I meant to update this review earlier. Watson himself returned my calls that evening and immediately came to my apartment after I briefed him on what had occurred. He apologized (and obviously addressed the plumbing issue).

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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