Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

Needed plumbing work done and Mark (the owner and Master Plumber) was very responsive, efficient, and was on-site for all the work doing most of it himself with his son (also a plumber) assisting. Definitely a great company and person to deal with!

Mario is amazing!!! He literally saved our Christmas. We had a major clog that was leaking into a downstairs bathroom and within 30 minutes of putting in a request on yelp for a call back, he called and scheduled an appointment for the next day (today-Christmas Eve!!). He worked on the bathroom from the morning until the mid-afternoon. He fixed the issue and was reasonably priced. Will definitely call him again if we have a plumbing issue. Please, if you need a trustworthy plumber, please call Mario.

I can't say enough about this family business.
I needed a curb valve installed and was told to called these guys for the job.  I had no idea about permits and cost but John and his crew took care of the entire process. They were able to find the valve that some idiot buried into the sidewalk and put in a new one saving me a fortune!!

I will never call another company when it comes to this kind of work

Always prompt, very good plumber, has been able to solve almost every issue we've called about. Where he couldn't  (we thought it was the pipes but it was the pump in the dishwasher)  he didn't charge us. Nice crew of guys working for him too.
He's located on the UES so can get here really fast in emergencies.

I have been using Harris Plumbing for the last 20 years. The staff is professional and accommodating. They explain the ins and outs and pros and cons of each Job. Patsy, Joe and Tony are great. They are licensed and are above board with their work and do not take short cuts. When they do a job, it's complete.  My only challenge using them is they are not readily available on weekends and late evenings for emergencies but on weekdays, you can get them at 7am and they are very responsive to your needs, often same day to within 24 hours. Their workers have been honest, professional, flexible, reliable and respectful.

24/7 Plumbing came to my workplace (a large UWS synagogue), on short notice when we were experiencing a very unpleasant issue with the sewer line backing up into our basement.

Their techs were courteous, neat, and efficient. They spent almost 3 hours clearing the main drain/sewer line, resolving the issue. They then checked that water was flowing through the drain line from the top to the bottom of the building. Great work.

Since finding a good plumber that is honest and reliable, I feel it is important to recommend and support a local plumber that fits this description.

Scott Lowe has serviced our home and has arrived on time and works fast. Sometimes when you call you do get a voice mail but the calls are usually returned that day.

What I appreciate is that their business has been in the area for decades (I believe Scott is the grandson of the founder) and he is very honest, and will not do work that is not needed immediately. He even told me to wait on one repair and save the money for now. Many plumbers would not do that (at least ones I worked with in the past).

I would highly recommend Franklin Lowe and Sons, good service and honest work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

If I could give them 6 stars I would.From the moment I spoke to Loriann.who by the way is part owner. I knew I had the right company.She had me sold just talking with her. I love to support our local businesses and to find out they are family run was a huge plus. It makes all the difference and it shows how professional they are. And how they make you feel like family.I felt like I have known them my whole life.Tom who is the owner as well along with his brother in law Lorenzo. came and replaced my old toilet and pedestal sink.They were quick clean and flawless. The experience definitely showed.I am super happy with them. and will always use them from now on. They gained a customer for life and I highly recommend them to everyone.They literally went above and beyond and helped me out more than they should. And I appreciate that so much. As a customer that is invaluable.thats why they earned my respect and loyalty.

They did a great job installing new toilets in our house. We ran into a bunch of unexpected issues, and they worked patiently with us to resolve and get the work done. Thank you!

Big thumbs up to Roto-Rooter for fixing a super gross problem. Our toilet in the basement backed up with tons of raw sewage from the town main over the weekend. We thought we could wait until today but our plumber was not going to be back until Wednesday. Although the toilet wasn't leaking, the smell was horrible and we decided to make the call.

They sent someone in less than 2 hours. We were quoted two prices, depending whether they had to remove the toilet. Luckily, they didn't have to (for a variety of reasons).

Wilner, the plumber Roto-Rooter sent, was knowledgeable and polite. He fixed the problem in less than a half an hour. He also gave us a bottle of drain cleaner to help things along.

The only reason why I am not giving them 5 stars is on price. They are definitely more expensive than most plumbers I have previously used. I realize that you are paying for 24/7 availability and the brand.

If our regular plumber was not available and we had an emergency, I would call them in a jiffy.

Paid for them clean my heating system was told by another company that it has not been touched.  Tried to explain that to the owner after yelling at me said he will call back he never called back...

I worked with Tom Myers, Henry's son, and he solved all my plumbing problems. First he helped me remove my violation with the DOB, coming up with a plan that neither my architect, contractor nor expediter seemed to be able to figure out. Then he fixed the work that my crappy other plumber had done, making it up to code. He gave me a great deal, and is a lovely person. I love to support local family owned businesses, and this would be one of the best of that genre!

I am writing to specifically give Mr. Garcia of Watson's Plumbing, Heating & Building Services the highest recommendation without reservation for services rendered.
Mr. Garcia arrived at our home to trouble shoot our plumbing challenge at stated time by the dispatcher Sean.
Mr. Garcia was courteous, engaging, respectful and demonstrated a tremendous fund of knowledge and professionalism as he asked ALL of the appropriate questions regarding our challenge, took the time to evaluate/inspect the various plumbing entities in our home and then stated very clearly what he thought his assessment of the challenge was, what his plans would be to try and solve the challenge and subsequently began doing the work in a complete and thorough fashion to ultimately bring resolution to our challenge. He asked that I do a run through of all the potential areas that could lead to a similar challenge to ensure ALL plumbing systems were in full functioning order.
He then took the time to explain the potential etiology of the problem and provided possible preventative measures for our consideration to minimize the re-occurrence of the challenge.
He asked if I had any further questions, concerns or challenges that he could assist with, did a thorough cleaning of the work area and stated to please reach out ASAP should there be any challenge after he left.
It is with great pleasure that I ask the leadership at Watson's Plumbing, Heating & Building Services to recognize Mr. Garcia with the highest level of recognition offered by the organization and to please share this review with his co-workers and he has set an extremely high bar of expectation for customer service that should not go unrecognized.

THANK YOU MR. GARCIA! Please continue to model your exemplary work ethic for us to ALL benefit from!!
BTW and PS, Sean was also AMAZING during the process!

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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