Best Businesses in New York

Due to the hurricane Ida my basement flooded and my water heater and gas furnace stopped working. I couldn't find any available plumber to help me until I found Wanda. She made sure I got a water heater immediately. The water heater came and her guy came right after. He took care of everything. He was professional and great. He replaced the water heater and fixed the gas furnace. I'm so thankful everything is working again. Wanda to the rescue! Will use this company  again. Highly recommend!

I have to give a shout out to our awesome plumber Mark Trimble. No he didn't tell me to write any of this but I see a lot of questions in here asking for a great plumber. I can't recommend him enough if you have a job that you need done right the first time, need to fix a job that was botched by another company (like one that rhymes with Sold Pedal), or any challenging or creative fix. Mark and his son are the guys to save the day.

They treat your house like their own. In our case, our sump pump failed and the back up too. Plus the original company who installed the connector to the townhouse drainage system did a terrible job (before we moved in) and water was splashing all back on our bricks causing damage. Mark is not the cheapest plumber but is is absolutely the best around. He can do anything, do it right, do it to code, and make sure you won't run into problems in the future by corner cutting. He knows what he is doing and stands behind his work. I think they must have come by five times for our job to quote, help us keep the basement from flooding, lent us a little manual pump, installation, and checking in to make sure it worked properly. That kind of service is rare these days.

We were extremely satisfied. Good value and reliable service. I would use them again.

Recently I needed to have a new water line installed from my home to the city main.  I called Mr. O'Grady and he came to my home that very day to ascertain the problem.  Doing business with Mr. O'Grady was thoroughly enjoyable as he know exactly what to do to get the job done in a timely manner.  He is indeed a master plumber.  Within days he secured the necessary permits and arranged for his crew to do the appropriate work.  I highly and without reservation recommend O'Grady Plumbing.  It is an excellent firm, and with Mr. O'Grady at the helm, one that you will always be able to rely on for outstanding and professional workmanship. Thank you Mr. O'Grady.  Rose  W.

George returned my call last night and said he'd be by this morning. He and Patrick showed up on time, had everything they needed to fix my toilet and my sink and were fast and clean and funny. Their price was reasonable. Couldn't ask for more. Highly recommend.

wow i just call with an emergency, but is nobody available they are close on weekend and don't  have emergency contact personal for customers that is a real shame

They were open at 9:00 pm on a Saturday night. They were here quickly and were efficient in doing the job. They were good people and upfront and clear about the process. They helped me fix a serious issue that would have rendered my bathroom useless. They were good, helpful and out in less than 15 minutes. Would recommend to anyone who needs something quick and efficient.

Scott Lowe has done some maintenance on our boiler and replaced our water heater.  He gives good, impartial advice and does good work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

We had the pleasure of a slab leak in our dining room.  Our first call was to Lori-Ann at Safehaven who sent Tom and Lorenzo over to our house in a matter of hours.  They quickly diagnosed the problem area and gave us a fair estimate.

We called back, made an appointment and had the repair done on schedule and within the estimate.

I'm glad it's over and I'm glad that we now have a reliable and fair plumbing service to reach out to for the next time.

Very quick response. Very professional. Thoughtful repair planning. Kept the working site clean. Great service!

Needed outside downspouts cleared.  Called for service and they sent someone out about 2 hours later.  Stephen clearly described the work that had to be done and how much it would cost.  He completed the job, as he said he would, in a timely, orderly, and efficient manner.  I would call Stephen at Roto-Rooter again for any appropriate work I needed at my home and I would recommend him to my friends.

Pelham Plumbing & Heating is TERRIFIC. They are immediately responsive and
consistently concerned.  Their workers are knowledgeable, experienced and highly skilled.    We are very, very lucky to have them.
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They used to be better 10 years ago. Last 3 times I've used them, had to have them back 2-3 times and still have issues not resolved. Not using them any longer.

Unfortunately, Watson's Plumbing is a very corrupt business. While the plumbers' services were adequate, the invoice was borderline fraudulent. The plumbers disappeared for roughly 8 hours, supposedly to buy the relevant materials, and then charged us for the full 8 hours at roughly $129 per hour. The location where the plumbers claimed to be buying the materials is about a 1/2 hour away from our apartment.

When we called to dispute being charged for these 8 hours, the staff at Watson's Plumbing was extremely rude and non-responsive. They ultimately agreed to shave off only 2 hours off of the 8 in which the plumbers disappeared.  Beware of doing business with them.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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