Best Businesses in New York

Our Water heater heater broke ,I had water all over my basement and I called JMW plumbing and Wanda made sure we had a new water heater in the same day. I highly recommend them for all your plumbing needs. Thank you

This guy us the best
The owner Mark trimble is a hands on owner and will be sure the work is done right
He is our plumber for our home in yardley pa and rental in Hamilton NJ
You will not be dissapponted

Prompt to reply and come on-site to do the job. Excellent quality of work and charged what they quoted in the estimate. Would hire again.

I have nothing but good things to say about O'Grady Plumbing NYC....I  have had a main drain backed up issue 3 times since I bought my house 1 1/2 years ago. I had used Empire but I felt they only solved the issue temporarily and they were very costly  to happen again after 6montha. So I decided to call Roto Rooter. Two young in experience Plumbers came to my home.They stayed 30mins used a 50ft snake once and told me there was nothing that can be done that O would need to contact the city to break the concrete to get at the drain with the blockage.

Looking through the internet for another Plumber I saw great reviews about O'Grady so decided to get another opinion. John called me and he was super sweet and tmasked all the right questions. He sent over Con. Con was so knowledgeable and went beyond any Plner that we have had work on the drain. He snaked twice, did the jet three times and did the camera to show me what was going with my the drain. If it was another Plumber they would have gave up after a hour. But Con worked on my drain for 4 hours and made the drain was good.  With all that said they also charged me half the cost of the work. Any other Company would have charged double or triple. I recommend O'Grady 1000%! They are good people who care!

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd Street at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, do you see the red light? and kept walking. A white man inside the car yelled after me, are you a cop? I responded, no, but I can get your license plate number (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: f*ggot, come take it up the ass, why don't you suck my dick? as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

I've had the work done by them and I have to say these are five star plumbers. I had work done on my home and they did such an excellent job. I don't have any plumbing issues and it's such a relief. I spoke to Salvatore and he was so helpful and patient with me.

24/7 Plumbing came to my workplace (a large UWS synagogue), on short notice when we were experiencing a very unpleasant issue with the sewer line backing up into our basement.

Their techs were courteous, neat, and efficient. They spent almost 3 hours clearing the main drain/sewer line, resolving the issue. They then checked that water was flowing through the drain line from the top to the bottom of the building. Great work.

Scott Lowe has done some maintenance on our boiler and replaced our water heater.  He gives good, impartial advice and does good work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

It is truly rare in a a sea of mediocre service businesses to find one that is exceptional in all respects. Tommy and Lorenzo came to my home on time during an ice storm and proceeded to explain exactly what was required to determine the issue and the resolve. I was anticipating a major undertaking with a slab leak. They proved out, in terms that I could understand, the issue or the lack there of. The cost for the work and diagnosis performed was fair by anyones standards. I plan to use them for any of my plumbing needs and would  recommend them without hesitation!!!

Michael and his team are what you would consider going above and beyond what is expected. We had a leak in our finished basement over Memorial Day weekend and they made all our problems go away. They took the time to explain what it was they were doing and you can tell they were genuine and not just out to make a cash grab. It's rare these days to find that kind of service. Overall, I would definitely recommend them.

Received a call from Roto-Rooter customer service who apologized for the inconvenience and offered a credit towards my next service call.  Nice job Roto-Rooter - that's how you keep customers.

What can i say?  all the worst things you fear when hiring a technician.  I work for a construction management company...something i didn't reveal to these guys when i had them come out to diagnose a heating unit that wasn't working.  I work with contractors all day, and i know the games in and out.  and i know that sometimes you just can't do much about it if you don't know someone you can trust.  i have a technician that usually fixes units in my neighborhood that is licensed and highly recommended, but they weren't available the week i needed them.  so i tried these guys out.

so, to keep things simple.  these guys were very quick to come out and diagnose the unit, and collect their fee for the effort.  I work with engineers also and already had an idea of what was wrong with the unit, which was simple, not costly and should have been easily fixed in an afternoon.  The technician seemed to not even be familiar with heating units like mine, proceeded to troubleshoot in an obviously incorrect order.  He left with a diagnosis to replace one of the more costlier, yet technically easy to replace, parts of the unit.  i let it slide.   but then he proceeds to be unable to find the part to my unit ....for three days..until the weekend...in the winter...but of course they'll be able to come out during the weekend for an extra overtime cost.  i let it slide.  not finding a part could be technically true if he were a time traveler from a year before the internet and could only get replacement parts from the one or two suppliers you have in nyc.  i let it slide.  he proceeds to offer to remachine the missing part, a process that would add a couple of more days to do, and get an estimate approaching 2 grand.  

at this point, you just have to cut your losses with the hundred dollars you lost getting a diagnosis from someone that obviously isn't interested in fixing your unit.  

finally got in touch with the licensed technician i usually get to repair my unit.  fixed in one day for less than 300.  unit continues to work without incident.  make what you will of the facts.  maybe these guys are just better with plumbing instead of hvac?  i don't know  definitely never calling again.

They fixed my problem (simple clogged drain--was a non-emergency and they came several days after I called, which was fine) and everyone was very nice and professional.  But after I got the invoice I called around and they were by far the most expensive.  I paid it because, in all fairness, price was not discussed beforehand.  Unfortunately, on that basis, I wouldn't use them again, including on the brownstone we're gutting.

I had steam filling up in the crawlspace and heard hissing. After shimming 15 feet into a tight and damp space, I realized the pipe was pitted and needed to be replaced. I called Watsons and explained to Tiffany that this job would unpleasant and in a very tight space.

O'Neill and KJ arrived assessed the situation and agreed to a solution. They somehow brought a sawzall into the crawlspace, cut out the section of pipe, measured, and went back to the yard to procure a replacement. When they arrived with all the couplings and materials they got back to work installing brining the big wrenches in to ensure a tight fit.

Both gentlemen were constantly thinking ahead, anticipating problems and working through scenarios.

As an owner of a 100 year old building, I know things can go wrong and this problem was one of the more serious issues I've seen in many years.

Maybe four hours of work, but a massive relief when we put the boiler back on.

Thanks again.

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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