Best Businesses in New York

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

Mark and his team are just outstanding. The quality of their work is excellent, they are reliable, honest and have a lot of integrity. They did the plumbing under our kitchen sink, replaced the spigot and put in all new plumbing for the entire house. His team are courteous and professional. Just good business people all around and I highly recommend their services.

Thanks Mario. You did a great job and honest and transparent throughout. Highly recommended and will do business with him again

O'Grady Plumbing is the ONLY company to call in the event of a water main break. John O'Grady showed up at the site within hours, evaluated the problem, took pictures, and then visit me at my home (a different location). This is a FAMILY BUSINESS. John's father founded the company. He is extremely knowledgeable, articulate, and well-connected. He pulled the needed permits within hours and was on the job the next morning. He had the street closed and the job was done in two days. In sharp contrast, do not call Luke of Underground Plumbing Watermains & Sewers. He was unable to give me any useful information when I called him and was a no-show. He never even followed up.

George returned my call last night and said he'd be by this morning. He and Patrick showed up on time, had everything they needed to fix my toilet and my sink and were fast and clean and funny. Their price was reasonable. Couldn't ask for more. Highly recommend.

I have been using Harris Plumbing for several years. Harris Plumbing is licensed and insured. They are very competent. Always come at the appointed time or earlier. Work is done in a timely and competent manner. Prices are competitive. I would definitely recommend them for all your plumbing needs. Thanks in particular to Chris, Nick and Andrew. I would be remiss if I left out the office staff who are always very professional and courteous.

They were open at 9:00 pm on a Saturday night. They were here quickly and were efficient in doing the job. They were good people and upfront and clear about the process. They helped me fix a serious issue that would have rendered my bathroom useless. They were good, helpful and out in less than 15 minutes. Would recommend to anyone who needs something quick and efficient.

This is that quintessential good plumber you tell all your friends about. The owner's name is Scott and he is as professional as they come. If he doesn't answer your call directly, he will return your call well within 24 hours if it isn't an emergency and within minutes for emergency calls. I have been using him since 1996 for various plumbing jobs and just this past month I gave him the business of converting our old oil burner to a natural gas one. He personally came for the estimate and even measured our radiators to put the perfect sized boiler in. He and his staff had the entire job done in 2 days. We were out of heat for only hours. I recommend this plumber for all your plumbing needs for people in the Bloomfield, Glen Ridge, Montclair and surrounding areas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

After contacting several plumbers I received the best response and quote from Thomas at Safehaven. He was very professional and booking an appointment was easy. The day of the appointment, I received a text to let me know they were on the way. They arrived promptly and I immediately felt I was in good hands. Polite and friendly, they take pride in their work. After removing an older toilet, there were some possible issues with the seating in the floor. Thomas explained to me best-case and worse-case scenarios before he proceeded. At the same time, other contractors were working in my kitchen and asked them if they had a small part for my sink. Thankfully they did and they were happy to help. At the end, Thomas took his time to explain the charges on the bill with a clear breakdown. He also offered some helpful information for my kitchen remodel. After they left, I noticed they left the area clean and even neatly placed the bathroom throw rug. The little things! Good vibes, good people, good job, good price. Highly recommend.

Did a great job quickly and accurately determining the source of bathroom leak (improperly installed tub spout). Had the parts on hand to install new spout and fix problem. Fair price and very clean and respectful plumbers. Julien and Benjamin explained process step by step and we're careful to wear booties to keep my carpet clean. I will use them again and recommend them.

Issue: Toilet leaking water from the base (floor), blocked, and bad odors coming from it.
First Appointment-1st technician: He did not solve the issue. The technician removed the toilet and installed it again. The toilet still leaking and blocked. In addition, the technician left the toilet loose not installing it appropriately.
Second Appointment-2nd technician: I called the next day. The second technician removed the toilet, re-installed it but toilet still blocked and bad odors coming from it. Leak solved... at least one less issue...
Third Appointment-3rd technician: I called a couple of days after the previous technician did his job as toilet was blocked and smelly. Please note no one has been able to use this toilet at all. Technicians were not able to fix all the issues at once. The third one was so rude that when he removed the tank cover it felt on the toilet breaking the cover and the actual toilet. I had to order a new toilet and re-schedule the technician for a week after to install the new toilet.
Fourth Appointment-3rd technician: The technician showed up with a man that is not a Roto-Rooter employee. That man was standing next to the technician doing nothing in my private home without any authorization. This is completely unacceptable! I am hiring the services of Roto-Rooter and they are liable of their employees and any non-authorized person the technician brings to a job. Finally new toilet was installed! Once installed the toilet was doing a strange not usual bubbling sound when flushed. I brought it to his attention and he assured me it will eventually stop doing that noise. The toilet seemed that it was not flushing properly... not entirely blocked but water did not go down easily. Keep in mind this toilet is a guest toilet. Family members rarely use it.
I went on vacations and when I came back I found out the toilet blocked again and strong bad odor coming from it specially when flushed. I called the company a Saturday and scheduled the same 3rd technician that did the last job to come on Monday from 8 am to 12 pm because he knew what he did and I did not wanted a new technician to start guessing on what could be the issue.
Monday: Supposed to received the technician from 8 am to 12 pm. At 11:40 am I received a call from them letting me know the technician (anyone and not the one I requested) will not be able to go and that they will be calling me back in a few minutes. My husband called them twice and they could not tell when the technician will show up. At 5:45 pm I noticed I had a missed call from them. I called them back and spoke to Amber.
Conversation with Amber: I explained to Amber all the above. I requested her to make an appointment after 6:00 pm any weekday with that particular technician; the 3rd one. Or the following Saturday/Sunday at any time. Amber responded that she was not able to schedule an appointment with that technician because she did not have the schedule. I asked her to please note in the system that I was requesting that particular technician on the dates/times previously mentioned and once the schedule were up to send me a confirmation. Nothing complicated, right? At the end I am still with the same issue and I need Roto-Rooter to solve it. She told me I needed to call again in a few days as she is not able to make any notes in the system. Her response was unacceptable because they have not adequately complied with the service... not solving the issue, missing an appointment, and not scheduling the technician I requested. I explained her that the least I expect was that they make up for all the mistakes by simply solving internally to schedule the technician and that I did not have to call them again. Amber got upset and with very poor manners and extremely rude told me she cannot do anything and hooked up the phone to me. It is evident that Roto-Rooter not only do not have competent technicians they also do not have competent customer service representatives.
I immediately called back and requested to talk to a manager. His name David. I complained about Amber's behavior and the poor services I have received from them. No apologies from his part. He seemed like nothing was important. He said he could not schedule the technician because the local branch has not put in the system the schedule. So to me at this point the whole situation is completely silly. They are a company and they have a unsatisfied client because of their evident poor service and not because I am playing difficult. But I have been extremely tolerant and patient with them. Basically, David could not take care of the situation. I had to directly request him to please contact the branch and make all the scheduling for me. After repeating to him for several times he finally agreed to send an email to the branch and get back to me in 10 minutes... I have been waiting for 3 days and not a single response from them. The whole situation is a joke.

Great job replacing an old malfunctioning 'floodgate' that failed me the night of Hurricane Ida.  Excellent professional service and reasonably priced.

Work is not the best for the price they send young inexperienced guys to do the job and charge a arm and a leg for the job and they fix everything but the problem so you keep calling them back

We had a mishap involving a flush in progress and a slippery lady's speedstick....and in a split second all modern conveniences are down the toilet.

One local plumber, a Jose Martinez (boo hiss) promise, promise, promised to come back that evening if the first guy he sent couldn't remove the object with a snake/augre, but was a no show and seemed to change his diagnosis - suddenly he insisted we needed a whole new toilet! He was suddenly busy eating dinner at the time he'd agreed and confirmed he'd come back, but said he'd be glad to come back some other time!

So we called the second recommendation on our list, and they responded right away, found out the situation and showed up nice and early the next morning. They fixed the problem, by taking up the toilet and fishing out said lady speed stick, replaced the perfectly intact toilet and that was that. A very reasonable charge of $295, for an hour of work for two men with all the necessary technical know how. And of course no new toilet required.

Thanks Kevin from Watson's, you and your assistant rock.

(Again, boo hiss, Mr. Jose Martinez at (646) 210-8731, you are a very unreliable and dishonest non-professional.)

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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