Best Businesses in New York

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

Needed plumbing work done and Mark (the owner and Master Plumber) was very responsive, efficient, and was on-site for all the work doing most of it himself with his son (also a plumber) assisting. Definitely a great company and person to deal with!

Friendly, professional, responsive and a fair price.  If (ok, probably 'when') I need a plumber in the future, I'll call Pipe Masters.

So my Mom has had this terrible sewer problem for over a year now.  She has had a number of plumbers come in to help but before long, the sewet backs up again.  She called for help yesterday and was connected to John from O'Grady Plumbing,  John said he would come that day (and he did) and he came with a MONSTER piece of equipment that got the job done!  He gave my Mom so good, sound, reasonable advice that I believe will help her going forward.  He and Jamie were quick, knowledgeable, and patient with all our questions. Five stars for the work, but TEN stars for the professional time they took to explain things to my Mom.  TOTALLY RECOMMEND!

George & his crew are great plumbers & great guys!! I had my bathroom & kitchen gut renovated, and they did such quality work & were done in a flash!! Plus, they're the long-time, family business in the neighborhood, so that's even more of a reason to call them. How they manage to keep smiling, after staring down toilets all-day, every-day is amazing!! :)

Had my viessmann hydronic boiler repaired . Stratos was not only knowledgeable but courteous and respectful throughout the process. Had me up and running quickly. His professional attitude and attention to detail was second to none.
Highly recommended!!

24/7 Manhattan plumbing sent one of their professionals over in about an hour to unclog a toilet. While not the cheapest option, they arrived quickly, were cordial and fast to get the job done. They also do take debit cards. Not sure about Amex, but definitely bank card.

Thanks!

Since finding a good plumber that is honest and reliable, I feel it is important to recommend and support a local plumber that fits this description.

Scott Lowe has serviced our home and has arrived on time and works fast. Sometimes when you call you do get a voice mail but the calls are usually returned that day.

What I appreciate is that their business has been in the area for decades (I believe Scott is the grandson of the founder) and he is very honest, and will not do work that is not needed immediately. He even told me to wait on one repair and save the money for now. Many plumbers would not do that (at least ones I worked with in the past).

I would highly recommend Franklin Lowe and Sons, good service and honest work.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

I used the option on Yelp to send estimate requests to several local plumbers for a toilet that was taking too long to fill and for a leaky faucet sink . Safehaven was one of the first companies to respond and offered the most reasonable price. Some companies sent me a shady we will provide an estimate in person message which I ignored .  Thomas ( owner) came the following day with an assistant (Cody) and arrived on time . The company sends a message alerting you when they are en route which I really appreciated.  Upon arrival they quickly identified the problems . I also surprised Thomas with two other plumbing issues and he got right to work . I'm very happy with the work and the prices . He charges flat rates and offers various discounts.  He is a friendly person and will explain everything to you as he works. ( and in my case repeat it all over again for hubby over the phone) They also clean up any mess they make before they leave which is just amazing.  Unfortunately, like taxes,  plumbing issues are inevitable so it's best to be prepared with a good company when something does go wrong . Safehaven is definitely the company to call!

Quality pro was one of three companies I called for a recent plumbing issue at home. I was immediately impressed with Mike's honest take on what required to be done. He didn't push unnecessary add ons and quickly gave me a rough estimate. We scheduled the appointment for the next day and Julian was prompt, courteous and pleasant. He confirmed Mike's diagnosis and completed the job efficiently. The best part - when one of the repairs developed a small problem overnight I called Mike early the next morning and he had Julian respond within a few hours. Julian promptly diagnosed and fixed the issue and stayed to ensure that we were satisfied with the job. Quality Pro - Honest, efficient, reasonable and reliable - What more could you ask for!

Stay away. I made an appointment to have a technician come over this evening. He showed up almost two hours late, then said he needed to reschedule because he couldn't find parking after trying for 10 minutes. And it's raining. And he's tired.

Yeah, I get it. Parking in the city is hard. And it sucks to drive in the rain. Especially when you're tired. But you guys advertise yourselves as being available 24/7 to take on any job. Even in the Big City.

So what happens, we reschedule for tomorrow, and after 10 minutes of not being able to find parking you throw in the towel and say you want to reschedule again?

Thanks, I'll find someone else. There are always other options.

Please remember that, dear reader, before calling Roto-Rooter.

What can i say?  all the worst things you fear when hiring a technician.  I work for a construction management company...something i didn't reveal to these guys when i had them come out to diagnose a heating unit that wasn't working.  I work with contractors all day, and i know the games in and out.  and i know that sometimes you just can't do much about it if you don't know someone you can trust.  i have a technician that usually fixes units in my neighborhood that is licensed and highly recommended, but they weren't available the week i needed them.  so i tried these guys out.

so, to keep things simple.  these guys were very quick to come out and diagnose the unit, and collect their fee for the effort.  I work with engineers also and already had an idea of what was wrong with the unit, which was simple, not costly and should have been easily fixed in an afternoon.  The technician seemed to not even be familiar with heating units like mine, proceeded to troubleshoot in an obviously incorrect order.  He left with a diagnosis to replace one of the more costlier, yet technically easy to replace, parts of the unit.  i let it slide.   but then he proceeds to be unable to find the part to my unit ....for three days..until the weekend...in the winter...but of course they'll be able to come out during the weekend for an extra overtime cost.  i let it slide.  not finding a part could be technically true if he were a time traveler from a year before the internet and could only get replacement parts from the one or two suppliers you have in nyc.  i let it slide.  he proceeds to offer to remachine the missing part, a process that would add a couple of more days to do, and get an estimate approaching 2 grand.  

at this point, you just have to cut your losses with the hundred dollars you lost getting a diagnosis from someone that obviously isn't interested in fixing your unit.  

finally got in touch with the licensed technician i usually get to repair my unit.  fixed in one day for less than 300.  unit continues to work without incident.  make what you will of the facts.  maybe these guys are just better with plumbing instead of hvac?  i don't know  definitely never calling again.

I worked with Tom Myers, Henry's son, and he solved all my plumbing problems. First he helped me remove my violation with the DOB, coming up with a plan that neither my architect, contractor nor expediter seemed to be able to figure out. Then he fixed the work that my crappy other plumber had done, making it up to code. He gave me a great deal, and is a lovely person. I love to support local family owned businesses, and this would be one of the best of that genre!

Beware of Watsons Plumber Richard Robinson. January 2022 he diagnosed a bathroom ceiling leak in my unit with 100% certainty without even opening the ceiling. In my opinion Mr. Robinson failed to conduct a fair accurate assessment. Mr. Robinson also made false statements on the plumber report. I complained to Watsons Plumbing about this issue & was completely ignored. They do not care about customer satisfaction. Please do not utilize Watsons Plumbing.

Called up and made an appointment (after a 10 minute wait on phone). Assured of the time I left work to get home on time. 10 minutes after they were meant to show, I get a call saying they are having car trouble and can we reschedule for tomorrow. I realize that things happen, but the guy slipped up and said we're really busy today which to me means that they tried to sneak in an extra call (for $300 to snake a sink) and couldn't make it happen. Bad business sense and a huge waste of my afternoon.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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