Best Businesses in New York

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

I have to give a shout out to our awesome plumber Mark Trimble. No he didn't tell me to write any of this but I see a lot of questions in here asking for a great plumber. I can't recommend him enough if you have a job that you need done right the first time, need to fix a job that was botched by another company (like one that rhymes with Sold Pedal), or any challenging or creative fix. Mark and his son are the guys to save the day.

They treat your house like their own. In our case, our sump pump failed and the back up too. Plus the original company who installed the connector to the townhouse drainage system did a terrible job (before we moved in) and water was splashing all back on our bricks causing damage. Mark is not the cheapest plumber but is is absolutely the best around. He can do anything, do it right, do it to code, and make sure you won't run into problems in the future by corner cutting. He knows what he is doing and stands behind his work. I think they must have come by five times for our job to quote, help us keep the basement from flooding, lent us a little manual pump, installation, and checking in to make sure it worked properly. That kind of service is rare these days.

Beyond pleased with Mario and his partner!
Let me start with a few points:
1. Consulting with Mario not only did I receive a quick response but a clear, thorough consultation. He gave me a great quote and worked with my schedule.
2. Prior to the appointment I had to cancel and reschedule due to an emergency however Mario was very understanding and rescheduled with me right away.
3. Day of appointment, Mario and his partner showed up on time and wore their mask, covered their boots prior to walking in. (I'm usually flexible and don't mind but seeing them take the initiative to do so is great)
4. Mario and his partner completed the job and installed my new water system while answering my questions and informing me with additional instructions on how to maintain my new system.
5. Lastly, I'm not handy at all but Mario made me feel very comfortable and offered his services anytime I had any problems!
Thank you both again really happy!

I have nothing but good things to say about O'Grady Plumbing NYC....I  have had a main drain backed up issue 3 times since I bought my house 1 1/2 years ago. I had used Empire but I felt they only solved the issue temporarily and they were very costly  to happen again after 6montha. So I decided to call Roto Rooter. Two young in experience Plumbers came to my home.They stayed 30mins used a 50ft snake once and told me there was nothing that can be done that O would need to contact the city to break the concrete to get at the drain with the blockage.

Looking through the internet for another Plumber I saw great reviews about O'Grady so decided to get another opinion. John called me and he was super sweet and tmasked all the right questions. He sent over Con. Con was so knowledgeable and went beyond any Plner that we have had work on the drain. He snaked twice, did the jet three times and did the camera to show me what was going with my the drain. If it was another Plumber they would have gave up after a hour. But Con worked on my drain for 4 hours and made the drain was good.  With all that said they also charged me half the cost of the work. Any other Company would have charged double or triple. I recommend O'Grady 1000%! They are good people who care!

George returned my call last night and said he'd be by this morning. He and Patrick showed up on time, had everything they needed to fix my toilet and my sink and were fast and clean and funny. Their price was reasonable. Couldn't ask for more. Highly recommend.

I have been using Harris Plumbing for several years. Harris Plumbing is licensed and insured. They are very competent. Always come at the appointed time or earlier. Work is done in a timely and competent manner. Prices are competitive. I would definitely recommend them for all your plumbing needs. Thanks in particular to Chris, Nick and Andrew. I would be remiss if I left out the office staff who are always very professional and courteous.

I had a plumbing issue.  I went on Yelp and easily found a company that was able to take care of it on short notice. I found 24/7 and they  sent us a plumber took care of the issue in short order. The service was outstanding company. I most definitely highly recommend them.

This is that quintessential good plumber you tell all your friends about. The owner's name is Scott and he is as professional as they come. If he doesn't answer your call directly, he will return your call well within 24 hours if it isn't an emergency and within minutes for emergency calls. I have been using him since 1996 for various plumbing jobs and just this past month I gave him the business of converting our old oil burner to a natural gas one. He personally came for the estimate and even measured our radiators to put the perfect sized boiler in. He and his staff had the entire job done in 2 days. We were out of heat for only hours. I recommend this plumber for all your plumbing needs for people in the Bloomfield, Glen Ridge, Montclair and surrounding areas.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

It is truly rare in a a sea of mediocre service businesses to find one that is exceptional in all respects. Tommy and Lorenzo came to my home on time during an ice storm and proceeded to explain exactly what was required to determine the issue and the resolve. I was anticipating a major undertaking with a slab leak. They proved out, in terms that I could understand, the issue or the lack there of. The cost for the work and diagnosis performed was fair by anyones standards. I plan to use them for any of my plumbing needs and would  recommend them without hesitation!!!

Michael and his team are what you would consider going above and beyond what is expected. We had a leak in our finished basement over Memorial Day weekend and they made all our problems go away. They took the time to explain what it was they were doing and you can tell they were genuine and not just out to make a cash grab. It's rare these days to find that kind of service. Overall, I would definitely recommend them.

We had a big problem:  water (i.e., sewage) bubbling up next to where the main stack entered the ground.  This was on the outside of the pipe, and could only mean a crack in it.  I had run a snake into the line and encountered a blockage, but my little snake was useless.  I called these guys because they advertise complete plumbing services in addition to snaking lines.  We also had a leaking water supply valve in one of our toilets and figured we'd have the guy change that when he was out here.

The technician quoted about $500 to snake the line.  I thought that was really high.  I asked him how that would solve the problem since the water was coming up from outside the pipe.  He said it might.  My fault for believing, but I figured if the line was blocked maybe the backup pressure was forcing the water up into the house.  It wouldn't fix the pipe, but might alleviate the problem until I got the pipe repaired.

Now, the toilet . . ..  The technician told us that the toilet was very old (true) and he didn't have replacement parts on his van.  He wanted to go to Home Depot, buy a toilet for us, and charge $475 to install it.  We declined.  Over the weekend I went to Home Depot myself, found everything I needed and did the repair myself.  Cost under $20.  It took me under 1/2 hour to make the repair (not including the 45 minutes to go to Home Depot and back).  I expected RR to charge me about $75 to make the repair.  The guy refused to do the work and wanted to sell me a toilet I didn't need.

Since the guy said replacement parts weren't available, I googled the toilet and discovered that it dates back to at least the 1950s.  It's considered a unique piece (mid century modern), and people are selling them for around $400 and up.  This guy was so insistent on putting in a toilet from Home Depot, I wonder if he wasn't intending on taking our old one and selling it.  Just a suspicion.  

When the guy gave me the bill, I saw that there was a charge of $59 for materials.  I asked him what this referred to, and he showed me a bottle of pipe treatment he was going to leave with us.  I told him I didn't want that, and I had to argue with him for 10 minutes before he agreed to refund the cost of that (he had already run it on my credit card before showing me the bill.).  He kept insisting that his quote included all materials but obviously this stuff wasn't needed (or used) for the snaking job so I think that was completely dishonest.  

Getting back to the sewage line:  the technician said that repairing that line was handled by a different department.  They would need to send somebody with a camera to find the leak and give me an estimate.  The next day some guy called to schedule that visit.  As an aside, he told me that the cost to inspect the line with the camera would be over $700.  I nearly fell out of my chair.  But ... if we had these guys do the job, the inspection was free.  This scam would give them a $700 price advantage over other plumbers, because the only way another plumber's price would be lower is if it was more than $700 less than RR.

I went back on line and found out you can buy a camera for less than $30 from Amazon, tie it to a snake and inspect the pipe yourself, which is exactly what I did.

Everything about these people is designed to rip off the customer.  They know if you have poop coming up into your home you're desperate and will pay anything to fix the problem.  Steer clear if you can.  Find an honest plumber.  (The one we used for 20 years retired, unfortunately.)

p.s.  My profile says New York, but our home is in Hudson County NJ and this review is for the Jersey City RR.

I've never seen a water heater in worse condition than mine!

I heard about Pelham through my friend as I am new to New York City.  Pelham delivered very reliable service in a timely manner.  Greg was great over the phone and very accommodating with my requests.  I will definitely use them again!! :)

Great family owned feel!

Tim Myers the owner is very knowledgeable, and has a great staff of mechanics.  They are very good at solving problems.  Would highly recommend.

I meant to update this review earlier. Watson himself returned my calls that evening and immediately came to my apartment after I briefed him on what had occurred. He apologized (and obviously addressed the plumbing issue).

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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