Best Businesses in New York

Used them for a shower-drain declog.  Fairly easy to schedule and responsive.  Able to do a COI.  Competitive pricing.

Victor was fast, friendly and efficient on the actual drain declogging.

I recommend them.

Safeway was awesome! We needed our sink and faucet hooked up after new counters were installed and we'd been having a heck of a time finding a reliable plumber. But Safeway was quick, accommodating and came same day! If you have a plumbing issue, give them a call!!

I called Mike of thesewerguyinc.com aka L & C Sewers and Drains late in the morning a couple of days ago. I had already hired two different plumbers who had tried and failed to clear a sewage line from a kitchen sink, and dealt with two other plumbers who strung me along and then dropped me before ever showing up so I was getting pretty stressed out.  Mike and I talked briefly about the problem and he told me he'd get someone over there in the early afternoon, and that he felt confident that his guy Giovanni would succeed where others had failed.  Because of some challenges his guy had at the first job, he ended up coming later than expected, but there was pretty good communication, so it wasn't such a big deal. Mike ended up coming with the other guy Giovanni and with an arsenal of plumbing snakes, cameras, and other tools to get the job done. After a couple of unsuccessful first attempts to clear the line, he told me that he was the best person for the job because he was committed to figuring out a solution, and that he wouldn't give up until he succeeded. After four false starts with other plumbers, I loved hearing that!  He suggested several possible last resort measures he could take but ended up going with something much less costly and that didn't require opening any walls. He charged me a reasonable fee, was very pleasant to deal with, and cleaned up well before he left. I recommend this business 100%. I feel so glad to have found them.

Tom was fantastic - I had an emergency and no heat on Christmas eve day - he came, he saw, he conquered.  Knowledgable, skilled, personable.  It turns out there was a leak in a part that led to the radiator, and he fixed that leak so that it stopped raining on the floor below.  I am having him come back next week to do additional work that was not an emergency (replacing broken boiler automatic feeder).  Thank you, Tom!

These guys are AWESOME.  I woke up with a leaking/ damage pipe near my boiler and they looked at it and came back with the tools they needed and they fixed it within 1 1/2 hours.  Again these guys are great.  They saved my weekend!

Horrible.  Made an appointment for the next day.  I waited until 30 minutes after the appointment time to call for an ETA.  An hour and a half later (2 hours after the appointment time) I get a call from a different plumber, saying that Hub had given them my name and number because they could not come.  Totally unprofessional to 1) not call me directly and tell me they couldn't come; 2) to give my cell number to another company without asking first.

A pressure valve on our boiler tripped, which resulted in a couple of inches of water pouring out onto our cellar floor.  I was able to close down the intake valve myself, stopping the flow, but now our furnace was disabled and that pressure valve needed to be replaced.  After talking it through with them on a 2 am call, we agreed that with the situation stabilized, repairing the furnace could wait until the next day.  He arrived on time and was very knowledgeable and efficient and after finishing the repair, suggested a couple of possible upgrades to our system that could wait until the weather was warm enough to shut down the furnace.  Would definitely use again.

Great service! Benny is very nice and professional. He did an amazing job.

Thank you so much, Benny!

Serve Well came to replace a boiler following the Super Storm Sandy aftermath. With  demand for boilers at a peak, they were not only able to supply a boiler but were able to install within days after our call to them. They are professional, cordial, honest and on the ball! I recommend them for any plumbing job large or small. Very happy with their service!

called the company and in the outset it says free inspection but after talking to the receptionist I will be charged $60 for the visit. Not an honest way to approach any new customers like that!!! waste of time.

Needed a hot water tank replaced right away. Got quotes from a few other local plumbers. GG Plumbing's quote was the second cheapest. However, Gasper was very quick to respond and he gave me a firm quote. After calling back the lower priced plumber who then gave me the price starting at... spiel, I went with my gut and gave Gasper the green light to start the work. The guys showed up the same day at the promised time and got it done in a couple of hours. Quick and painless experience for a plumbing emergency. I am happy!

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Kris came over with a quick response and was able to fix my leaky faucet right away. The service was speedy and would definitely call again for plumbing issues. The speedy response was the most important factor as I tried fixing it myself and ended up making it unusable.

I either had to spend more money on buying dinner for my family or just spending it to get the faucet fixed and eating a delicious home cooked meal. I obviously chose the latter

Can't say enough about Manny and the good people at Franco Belli. They answered all my questions, did the job, and found ways to save me money by not breaking tile. Also, at no charge, Manny gave me suggestions on a type of faucet to buy, and THEN took my call when I was at the plumbing supply store. When the plumbing supply store sold me the wrong thing, two plumbers from Franco Belli negotiated the return. They were wonderful, knowledgeable, and kind.

Highly recommend.  Installed new shower tub valve in East Village coop. Super fast and affordable.   We plan on using again for all our plumbing  needs in East Village.

I called Bargain last week based on a recommendation from a friend who had used them previously. I had them fix a leak on my main water pipe to the house.  
Kush gave me a good price that we agreed upon and they went to work right the next day.  
These guys were highly competent with what they were doing. They fixed the pipe in about 2 hours. Amazing! I will use these guys again with no hesitation.  They are fair, quick and do good work.

Things started off well.
Good prices, prompt service.
I thought this would be a 5-star review.
Over time, I was still hoping for 3 stars.
Several hiccups, but I still thought he was a nice guy and that the basic
work was good enough.
But he got every single thing wrong - in addition to trying to rip me off!
What should have been one appointment became 4.  And things were still totally messed
up after the 4!

I needed a new toilet and to have my mainline snaked out.
Rusty gave good quotes for each.
He came to check the toilet and be certain of the size, etc.
He was on time for that - a very unusual thing in that industry.

But that was the last thing that went smoothly.
We made an appointment to do the work on Sunday at 2:00.
I texted at 1:05 to see if he was running on time.
He asked if we could do 3:00.  I said ok.
Around 2:30, he called to ask if we can reschedule for another day.
I said ok.  Asked what day.  He said Saturday.
I told him pushing back a full week wasn't good.
So, we settled on Wednesday.
He came and snaked the mainline.
He said it was more work than expected.
That instead of $100, he's charging me $250 and that he'd have to
come back to do the toilet.
How do you get to change price on the same job??
If one thing lead to another, that's one thing.
If someone said that after changing the boiler, they find that one of the radiators
still not getting hot and needs to be changed, that could be understandable.
But saying I gave you a price to unclog a drain and I'm raising (250%!!) because the drain was clogged is insane!  I hired you to take care of a clog.  You are complaining that the clog was clogged??

He came back a couple days later to do the toilet.
As he was getting ready to leave, I go to check it out.
It was the wrong model of toilet!
We'd discussed multiple times.
I showed him our last text where I'd reintegrated it for the 3rd time to avoid just this sort of thing.
He did acknowledge that he made a mistake.  That is rare these days.
So, he gets points for that.

But he didn't come back for 5 days.
It was early morning.  He should have come back same day.

In the interim:
I was putting the trash cans by the curb.
I found 3 big bags of construction debris.
I thought someone put their stuff in my yard.
I hadn't had a demoition.
It turns out that he smashed up the old toilet and left it in those bags for me to deal with.
Him taking it away in his truck was part of our agreement!

I went to fill up a bucket from the downstairs bathtub.
I slid open the shower door and I see 2 toilet plungers in the tub!
Seriously??? the dirtiest thing there is, you put into the vessel that people go into to get clean???
That is so disgusting!

The day for the new appointment finally comes.
Appt is for 10:00.  
At 8:45 I text to ask if he's running on time.
He says yes sir.
At 10:15, I text to get an update.
He says Boss, give me time.  Your toilet is not easy to find.
Seriously (again!)???  
5 days later, you didn't obtain it???

He finally shows around 11:00.
Tells me that he was trying since 6AM.
Of course that is BS.  Who's open at 6AM for him to shop?
And either way, I still want to know why he didn't get it days ago.

He's finally installing it annnnnd, wrong one!  Again!
He did get the dual flush.  But now it was elongated, not round.
Now, the $50 seat that I kept from the old one doesn't fit.

So, my choice was to get yanked around for another 2 weeks or install the one that doesn't fit my seat.  I went ahead with the installation.
Turns out the seat it comes with is not only thin and awful.  But not even soft close!

Eventually, he left.  I don't know why he hovered for half an hour after finishing.
I had company and it was annoying.

I finally got a chance to take another look at it.
It wasn't American Standard!  
So, it wasn't ANY of the things we discussed!

When he first arrived, he asked about my next door neighbors.
He said he'd done a job for them 11 years ago.
It should have occurred to me that with all the work they have done, why hadn't they ever hired him again? Had to learn that the hard way....

I had a clogged kitchen drain, leaky faucet, and very old pipes that leaked. I decided to use ESP plumber l. They came the same evening, unclogged the drain, and recommended replacing the faucet and pipes to prevent a huge disaster. I informed them that I would like to proceed based on their estimates for the parts and service and they were able to come the next day. Although the tech was running late, they kept me
updated and informed of the reason for delay such as traffic. Overall, they were very professional, communicative, and provided excellent service. I am happy with the new detachable faucet and pipes. I highly recommend using their services!

Quick and prompt service. We needed a gas line terminated and they were able to complete the job the very next day.

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.