Best Businesses in New York

I want to thank this company for their prompt service today at my mom's house in Queens NY. The technician was very polite and he was able to clean the kitchen drain within 20 minutes when another company trayed to open the drain and was not able for over 30 minutes. I would always use your company from now on and would recommend you to all my friends.
Thank you
Arsen Janikian

Was looking for dependable team to help maintain my main sewer line clear of roots and debris and found them. Both Javier and Peter were very punctual and courteous. They responded to my questions with professionalism and their prices were reasonable for snaking and camera inspection.

The one thing that really did stick out was that they were concerned for the cleanliness of my home. They wanted to make sure that their auger machine did not dirty my floors. They also brought their own shoe covers! Talk about customer centric! But alas I digress. Thanks guys!

Update: Our sink is now fixed. Also, our bathtub was snaked.  The first visit was on a Saturday night. Follow up to do the job was on Monday.  We could not be happier.  These guys really are special. First visit was from the owner himself. The installation was performed by Miguel two days' later.  Excellent service. Eternally grateful!

Fast response time and superb service. Justin responded very quickly and was able to schedule an appointment for same day to fix 2 broken toilets in my apartment. He diagnosed the problem immediately and also found replacement parts that were compatible with my toilets. He fixed both issues within a couple of hours and also checked out the water piping in my bathrooms. He was very helpful in explaining the issue and how to reduce risk of happening in the future. I would highly recommend Tom's plumbing services and will definitely call him the next time I have an issue.

Integrity, honesty and timely are my three adjectives on how to describe this company Bruno is a life saver. Sunday evening a hot water heater in a building I manage broke down. Desperately, I searched for a plumbing company that would react quickly to restore my service and not kill my wallet. I put the request out in yelp land and the first to answer on Sunday evening at 10 pm was Bruno at BK Piping. I checked his reviews as we dm'd each other. He  came up with a very reasonable price quote and got the job. Not asking me for a deposit I said, this guy is very trustworthy. He said he would be at the job site at 2 pm next day  but came two hour early. WTF plumbers are supposed to make you wait for hours lol. He completed the job and left the building without a trace that he just replaced the boiler within 3 hours. I would recommend this company to my family, my friends and anyone I care about with total confidence. Not only would you be taken care of in a timely manner but you would be treated like your the most important person in the world. I highly endorse Bruno and  now understand why he has a 5 star yelp review.

I had such a wonderful experience with Hub Plumbing.  Just calling them is a pleasure and will brighten your day.  The best experience ever.  They are extremely accommodating with scheduling, as well.  I have had problems with my toilet for 7 years, and they fixed it within an hour.  John and Monsanto (I think his name is Angelo?  Monsanto is his last name?) are awesome.  I will never go anywhere else for any plumbing or similar needs.

They were fast, responsive, and got the job done. I got my pipes and faucet replaced they seemed to have given a fair price. It's hard to compare since I didn't try others, but they seemed pretty good.

Found Top Pro Plumbing via yelp.  I needed a pipe in the basement fixed that had developed a leak.  Benny responded very quickly on yelp.  We set up a time to meet and he came and gave me a free estimate.  It was fair and very reasonable so we set up to do the work the next day.   Benny called and showed up on time and the pipe was changed quickly with no surprises.  I am setting up an appointment now for other plumbing work that needed to be done that I had been putting off.  Thanks, Benny!

This is not an honest company.  

My boiler's hot surface igniter goes on and off.  I called the office and spoke to Donna two days ago.  I asked what do they charge for making a visit.  She replied the big boss will be there so I should ask him.  A guy came and tightened wires and said there is nothing to maintain for my boiler.  He said it's working fine and charged us $150 for something that took him less than ten minutes.  I called Donna to ask if they would charge again if the igniter goes out again.  She sounded very annoyed and said maybe she'll give us a discount if it goes out next few days.  Well the igniter went out eight hours after he visited and I called and left a message.  It's been more than 24 hours since I left a message and no one got back to me.  

They should make it very clear what they charge for their first hour and additional hours plus parts.  I know plumbers are in high demand in the winter time, but my experience with this company was pretty bad.  I felt like we got robbed because he did not fix what I called him for.

called the company and in the outset it says free inspection but after talking to the receptionist I will be charged $60 for the visit. Not an honest way to approach any new customers like that!!! waste of time.

Needed a hot water tank replaced right away. Got quotes from a few other local plumbers. GG Plumbing's quote was the second cheapest. However, Gasper was very quick to respond and he gave me a firm quote. After calling back the lower priced plumber who then gave me the price starting at... spiel, I went with my gut and gave Gasper the green light to start the work. The guys showed up the same day at the promised time and got it done in a couple of hours. Quick and painless experience for a plumbing emergency. I am happy!

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

They were great worked late Saturday night and came back on Sunday to take away my broken water heater. Will definitely call them again.

I've used this plumber a few times in the past and what separates them from the rest is honesty. If you have no knowledge of plumbing or heating, other companies might take advantage of you. They might create unnecessary work or tell you that you need to replace a certain part in order to squeeze more money out of you. Franco Belli sent a guy who was nice and helpful and TOLD ME how to fix the problem if it should happen again in order to help me save money. That is integrity in a nutshell. That reason alone makes this my go-to company for any plumbing or heating needs.

I own a business on the lower East side of Manhattan, I had a pipe leak and Harry from Waterhouse was there within the hour.. He fixed the problem and business was back to normal. Harry is very professional and also made me laugh. Thank You Harry!!
...Mike ...

Had to wait longer than expected for all repairs to be completed because of COVID, but understandable. Their plumber Shpat was the best one I've ever had. Wore a mask, very polite and patient in explaining cause of problems and he knew his shit when it came to my specific toilet, sink and shower/tub! A true professional and a credit to his profession.

Things started off well.
Good prices, prompt service.
I thought this would be a 5-star review.
Over time, I was still hoping for 3 stars.
Several hiccups, but I still thought he was a nice guy and that the basic
work was good enough.
But he got every single thing wrong - in addition to trying to rip me off!
What should have been one appointment became 4.  And things were still totally messed
up after the 4!

I needed a new toilet and to have my mainline snaked out.
Rusty gave good quotes for each.
He came to check the toilet and be certain of the size, etc.
He was on time for that - a very unusual thing in that industry.

But that was the last thing that went smoothly.
We made an appointment to do the work on Sunday at 2:00.
I texted at 1:05 to see if he was running on time.
He asked if we could do 3:00.  I said ok.
Around 2:30, he called to ask if we can reschedule for another day.
I said ok.  Asked what day.  He said Saturday.
I told him pushing back a full week wasn't good.
So, we settled on Wednesday.
He came and snaked the mainline.
He said it was more work than expected.
That instead of $100, he's charging me $250 and that he'd have to
come back to do the toilet.
How do you get to change price on the same job??
If one thing lead to another, that's one thing.
If someone said that after changing the boiler, they find that one of the radiators
still not getting hot and needs to be changed, that could be understandable.
But saying I gave you a price to unclog a drain and I'm raising (250%!!) because the drain was clogged is insane!  I hired you to take care of a clog.  You are complaining that the clog was clogged??

He came back a couple days later to do the toilet.
As he was getting ready to leave, I go to check it out.
It was the wrong model of toilet!
We'd discussed multiple times.
I showed him our last text where I'd reintegrated it for the 3rd time to avoid just this sort of thing.
He did acknowledge that he made a mistake.  That is rare these days.
So, he gets points for that.

But he didn't come back for 5 days.
It was early morning.  He should have come back same day.

In the interim:
I was putting the trash cans by the curb.
I found 3 big bags of construction debris.
I thought someone put their stuff in my yard.
I hadn't had a demoition.
It turns out that he smashed up the old toilet and left it in those bags for me to deal with.
Him taking it away in his truck was part of our agreement!

I went to fill up a bucket from the downstairs bathtub.
I slid open the shower door and I see 2 toilet plungers in the tub!
Seriously??? the dirtiest thing there is, you put into the vessel that people go into to get clean???
That is so disgusting!

The day for the new appointment finally comes.
Appt is for 10:00.  
At 8:45 I text to ask if he's running on time.
He says yes sir.
At 10:15, I text to get an update.
He says Boss, give me time.  Your toilet is not easy to find.
Seriously (again!)???  
5 days later, you didn't obtain it???

He finally shows around 11:00.
Tells me that he was trying since 6AM.
Of course that is BS.  Who's open at 6AM for him to shop?
And either way, I still want to know why he didn't get it days ago.

He's finally installing it annnnnd, wrong one!  Again!
He did get the dual flush.  But now it was elongated, not round.
Now, the $50 seat that I kept from the old one doesn't fit.

So, my choice was to get yanked around for another 2 weeks or install the one that doesn't fit my seat.  I went ahead with the installation.
Turns out the seat it comes with is not only thin and awful.  But not even soft close!

Eventually, he left.  I don't know why he hovered for half an hour after finishing.
I had company and it was annoying.

I finally got a chance to take another look at it.
It wasn't American Standard!  
So, it wasn't ANY of the things we discussed!

When he first arrived, he asked about my next door neighbors.
He said he'd done a job for them 11 years ago.
It should have occurred to me that with all the work they have done, why hadn't they ever hired him again? Had to learn that the hard way....

I had a clogged kitchen drain, leaky faucet, and very old pipes that leaked. I decided to use ESP plumber l. They came the same evening, unclogged the drain, and recommended replacing the faucet and pipes to prevent a huge disaster. I informed them that I would like to proceed based on their estimates for the parts and service and they were able to come the next day. Although the tech was running late, they kept me
updated and informed of the reason for delay such as traffic. Overall, they were very professional, communicative, and provided excellent service. I am happy with the new detachable faucet and pipes. I highly recommend using their services!

Great all-around. They quickly replied to my Yelp message, request video of the problem (a faulty tub/shower water diverted) and were at my house within about 12 hours to fix it.

The did the job quickly, cleanly and at a very fair price.

We had an appointment window of 11a to 3p and called repeatedly, someone shows up at 8p.  We called to have a bathroom faucet replace and they wouldn't give any pricing over the phone - said we would get it on site. When the plumber got here, he quoted us $450 and said it was a 30 minute job. This is outrageous pricing for 30 minutes or work (in addition to all of the extra waiting time). We said no way and sent them away.