Best Businesses in New York

I'm really happy with this company's work, I had a real emergency and in less than one hour everything was resolved. I know it is a little expensive but the professionalism is very difficult to find in today dates and is worth the money. They have a great combination of quality, punctuality and professionalism.

I got to my basement and saw a tub full of dirty water.  After a quick google search I realized I would need a plumber.  I put up a description on yelp and was happy to get some quick replies.  After a few messages I decided to go with Safeway because they had a reasonable quote and were very responsive.   Safeway sent two plumbers for the job.  They did excellent work and even answered some questions I had about a shower I had recently installed.  They were quick, considerate, affordable and kind.  I highly recommend them for all your plumbing needs.  All home owners need a plumber they can trust and I am very happy to have found them!

Fast service, unbeatable quote and professional repair. Miguel was great, I will use them for all my plumbing needs.

When my shower started putting out only boiling hot water with no way to adjust it from the handle I suspected my shower cartridge (The piece behind the handle that controls water pressure and temp) had gone bad. Having experience changing them before I took a crack at my Kohler shower fixture. After an evening of trying just to remove the shower handle and bonnet that wouldn't budge I knew something was off and I didn't want to apply unnecessary torque potentially cracking a pipe or worse behind the wall. Time to call a pro...

I put the word out on Yelp and Tom's was the first to respond (within 20 min). He communicated over text with a quick estimate and availability. A few texts back and forth gave me a good feeling so I scheduled for the next day. I was really impressed with their efficiency and communication, while the 3 other plumbers all responded with a give me a call (ain't no one got time for that) Tom's Plumbing and Heating Services was hustling!

True to form they showed up at 10am (right at the start of the 10am-12pm window) got started right away. I felt relieved and concerned that he also struggled a bit to remove then handle/bonnet - the reason was poor initial installation. A knucklehead tightened and skewed the piece on incorrectly. Once removed it was determined that the replacement shower cartridge I bought (not being able to see through walls I bought what goes with the current model, mine was an older one). He tried to fix the existing one, but to no avail. He went to try to get the part locally, but only one half (this model has two pieces instead of most that have one cartridge). Tried to see if installing that would fix the issue but it needed the other half because water was still not adjustable. He ordered it and said he would come back when it was in.

He got the part the next day, came to install the following morning and got everything back up and running perfectly. The price was on target with the original quote, but extra to cover the unexpectedly purchased parts. This was a fantastic experience where it pays to have straightforwardness, experience and efficiency doing a job - especially valuable traits when it comes to plumbing. I would not hesitate to call Tom's again and plan to soon with some other projects I have in mind. HIGHLY RECOMMEND!

Reliable. Job was handled quickly and professionally With a reasonable written warranty

John at HUB plumbing is fabulous.  Friendly, easy going, professional, and prompt.  Did a terrific job and explained everything.  Never going to try another plumber again.

I am very glad to have finally found Intrepidus. They have been perfect with everything - fantastic pre-job communication (so many places don't even get back to you now!), friendly, timely, and most importantly, they are skilled and can be trusted to do a great job. They're able to communicate exactly what is happening, in detail, without talking down to you. And the final icing on the cake is the price, which is exceptionally reasonable; this is one of the rare times in professional services where I actually feel like I'm getting well more than my money's worth. I highly recommend Intrepidus and will use them again.

Great service! Benny is very nice and professional. He did an amazing job.

Thank you so much, Benny!

This review is based on communication and basic consideration from this company. I made an appointment for someone to stop by before noon this past Saturday.

On the morning of I called early to confirm the appointment. There was no answer on the phone and a voicemail was left. At 12:30 PM I called again. No answer and another voice mail was left.

Now the following Monday, I still have not heard back with an apology let alone to reschedule. Highly unprofessional company with no respect for its prospective customers. I understand things happen but the minimum level of customer service is to pick up a phone. Don't take appointments you can't keep.

So, I smelled gas on New Years Eve. That messed up my plans, the energy company had to shut off my gas. This company responded to my online request and arrived early New Years Day. They fixed the problem quickly and cleanly. Explained all I needed to know. And their price was reasonable.

I had an issue with installing a bidet toilet seat because our bathroom setup was irregular. GG Plumbing suggested the part that would fix the issue. This was after I already tried to ask many other plumbing companies for solutions to no avail. I even went to a plumbing supply store but that didn't help either. Thanks to GG Plumbing, I was able to install the toilet seat with minimum cost. Even though I didn't need for GG to come help, his quoted price was also much more reasonable than the other plumbing companies I reached out to.

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Chris  was very helpful I called at 6am my pipes were fix by 9am. Highly recommend him.

They had worked on the heater fix in Dec 2021 by replacing the Pressure Relief Valve (external).  The total bill is $852.72.  I had asked 3 times (initial assessment, office and the on-site tech), none of them provided price quote.  Then they billed me $250 for the 1 hour they took to by the replacement part, but never disclosed of this billable hour upfront.  The valve was billed for $247, market value is $150.  I had to pay $500 just for the replacement part.  Emailed the company a few times and no productive response so far.  The worst part is after the onsite tech claimed the work is done and left, 4 mins later, the replaced new valve started leaking again.  The company owner claimed there is nothing wrong with their service quality.  After they adjusted the pressure, leaked stopped.  It makes me wonder if the part replacement($500) is even necessary?  Hope my experience is helpful to you since I don't wish anyone has to go through this like me.

Harry came promptly and fixed our problem -- a clogged toilet -- in about two minutes. I would give five stars for service. But the price seemed high. For those two minutes of work in the middle of an ordinary workday, he wanted $250. No replacement parts were needed; the only tool he used -- a toilet augur -- sells for about $30 online. After he left, I ordered one for myself.

Had to wait longer than expected for all repairs to be completed because of COVID, but understandable. Their plumber Shpat was the best one I've ever had. Wore a mask, very polite and patient in explaining cause of problems and he knew his shit when it came to my specific toilet, sink and shower/tub! A true professional and a credit to his profession.

Highly recommended!
I chose Rusty Sewer and Drain as recommended  by a friend and gave 5 star review and was more than satisfied with the service and results. Rusty are incredible. Called for what had become a somewhat recurring problem with a clogged pipe in my Auntie's house. They went above and beyond to attempt to fix it and lay out available long term options.
Very honest and gave me good deal
So happy to be able to use this local, family run business. No one wants plumbing issues but  so glad  to have them on speed dial for when issues do arise. Rare to have something so stressful turn into an absolute pleasure but they managed to make it happen and make my Auntie very happy.
Thanks for making our experience worth now I am spreading good news to my classmates here and even in Jersey .
Rhose from Woodhaven, NY

Our sewer line broke causing a back up. We did not want water damage and immediately searched for a company that can help. I requested a quote on yelp and got a response back in less than 20 minutes. They arrived, walked me through the process, the scope of work, and completed my new sewer line in 2 days. Highly recommended, they were professional, finished in a timely manner and were cost sufficient.

Marinel was prompt, courteous and very professional. He was on site within hours of needing his services and price was exactly what was estimated. Will definitely call again for any other plumbing issues I may have.

We had an appointment window of 11a to 3p and called repeatedly, someone shows up at 8p.  We called to have a bathroom faucet replace and they wouldn't give any pricing over the phone - said we would get it on site. When the plumber got here, he quoted us $450 and said it was a 30 minute job. This is outrageous pricing for 30 minutes or work (in addition to all of the extra waiting time). We said no way and sent them away.