Best Businesses in New York

With these recent very heavy rains my backyard drain was moving incredibly slow and needed professional attention. I initially contacted 49.99 drain service and had a terrible customer service experience over the phone and will never use them again. I then contacted Roto Rooter and they came to my house looked at the drain and gave me a price of $385 plus tax!!!! I said no thanks! I turned to yelp and found so many glowing reviews about original
718. I  called  them after 9 am today (Saturday). Michael the owner answered. He asked me about my problem and quoted me a price of 100 dollars! He sent someone over that morning after 11 am!!! Incredibly competent and polite technician took care of my problem! Thank you for polite, efficient, swift and affordable service!!!  I will definitely use again and recommend to my neighbors as well!!

My tub suddenly stopped up last week.  I found Safeway on Yelp and requested a quote.  They sent it pretty quick. I called the next morning and they were here within a few hours.  Tub drains better than ever.  Thank you so much Pete & Im sorry but I forgot the other gentleman's name that came.  Great customer service and very professional.

Had a clogged kitchen sink drain. Asked for a request from Yelp, response was nearly immediate. I called the number and spoke with Mike (mechanic). He was super nice/helpful even though I'd not gotten the office directly. Said I'd call back when I was sure. Chose them out of the bunch. He was here in an hour and done in 15 minutes. No mess, cleaned up after himself and was, for lack of a better term, very easygoing and positive. Great experience and great results. Adding the number to my contacts for future services.

I called at least 10 companies and Tom was the only one who picked up and was willing to come out the same day.  Other companies either didn't pick up or wanted pictures of the pipes in the ceiling or some other excuses, but Tom picked up and came over quickly.  

Another heating pipe plumber could have changed pipes to make money, but Tom diagnosed the issue as being a boiler part that needed to be cleaned and he changed a steam valve that was leaking and everything is working perfectly now.  

I'm so glad that of all the plumbers I called that Tom was the guy I got through to because he did EXCELLENT, COST-EFFICIENT work.  I recommend him 100%.

I went onto yelp to search for a plumber for two broken toilets in my apartment.  Bruno called right away and diagnosed the problem.  He came the next day and was very efficient.  I will call him again next time I am in need of a plumber.

Removed a violation from the DOB very quickly on my Thai restaurant here in Chelsea. Highly recommended. They were reasonably priced ($200 less than Demar) and had it remove in under a week.

I am very glad to have finally found Intrepidus. They have been perfect with everything - fantastic pre-job communication (so many places don't even get back to you now!), friendly, timely, and most importantly, they are skilled and can be trusted to do a great job. They're able to communicate exactly what is happening, in detail, without talking down to you. And the final icing on the cake is the price, which is exceptionally reasonable; this is one of the rare times in professional services where I actually feel like I'm getting well more than my money's worth. I highly recommend Intrepidus and will use them again.

Great service! Benny is very nice and professional. He did an amazing job.

Thank you so much, Benny!

This review is based on communication and basic consideration from this company. I made an appointment for someone to stop by before noon this past Saturday.

On the morning of I called early to confirm the appointment. There was no answer on the phone and a voicemail was left. At 12:30 PM I called again. No answer and another voice mail was left.

Now the following Monday, I still have not heard back with an apology let alone to reschedule. Highly unprofessional company with no respect for its prospective customers. I understand things happen but the minimum level of customer service is to pick up a phone. Don't take appointments you can't keep.

Fast response. Great estimate payment system. Friendly repairmen and very professional

I had an issue with installing a bidet toilet seat because our bathroom setup was irregular. GG Plumbing suggested the part that would fix the issue. This was after I already tried to ask many other plumbing companies for solutions to no avail. I even went to a plumbing supply store but that didn't help either. Thanks to GG Plumbing, I was able to install the toilet seat with minimum cost. Even though I didn't need for GG to come help, his quoted price was also much more reasonable than the other plumbing companies I reached out to.

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Last night, while watching a movie with my wife, I heard water leaking from somewhere. After investigating, I found water leaking from the circulator pump. I called a few places, but none got back to me.
This morning I called those same companies, thinking someone would answer during the day. Nope, no such luck.
I yelped plumbers and MKC stuck out somehow.
I called at around 11:30am, by 12:30, a tech arrived, listened to my tale of woe, then promptly went about fixing the problem.
Rudy, the tech is knowledgeable,  professional,  and a nice guy.
He bled all of the baseboards,  didn't make much of a mess, and if he did, he cleaned up really well.
Oh, and he didn't  try to upcharge or add anything extra. Always a plus.
If/when the heating system finally goes, these guys  are on the top of the short list to do the work.

My heat went out in the middle of a coldsnap. Other companies were so busy they wouldn't even return my calls or were asking extortionate  rates for what I knew was a minor repair.  Manny made an appointment with me for later in the week, and he kept it despite a blizzard striking the morning of. Manny was friendly, the work was done pretty fast, and my heat was on before lunch. I'd use this company again.

Harry is awesome! I had a leaking pipe and he helped me fix it in 5 minutes at a reasonable cost. Very quick, understanding and professional. I'm glad that I didn't look at the previous review or I would have missed out on impeccable service and much needed plumbing tips. I highly recommend Waterhouse Plumbing to anyone who needs plumbing repairs. Also not sure what experience the person who reviewed before me had in terms of finding the office but I don't think that they're talking about the same company since they have a legitimate office on Attorney St which is where I paid my invoice.

Great company.  I need a gas grill hooked up for a client.  They came first to do an evaluation and an estimate.   Once they scheduled, they were on time.  They also corrected the existing piping.   They will be my go-to guys for any more work going forward!

Called to have a toilet unclogged. Plumber arrived the same day and was finished in less than an hour. He reassured me the toilet would not clog again, and if I have any issues he would return to fix them. Highly recommended!

These guys went above and beyond to make sure that the issues in our bathroom were fixed. Excellent service and we are glad we have found our new plumber! Highly recommend

Contacted me 15 min before scheduled arrival time and said he would be 2.5 hours late. Huge inconvenience and very unprofessional. Fixed the leak for $300 (with a mismatched part) left a slight drip then tried to charge me $300 MORE to fix that. Ran the water an hour later to clean the tub (he did not put down a towel to keep the space clean) and there was an additional leak. NOT a happy customer! I definitely wish I'd chosen a different plumber. Please do not waste your money like I did and look elsewhere.

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.