Best Businesses in New York

Immediately on my first phone call they were concerned about my problem and about me not having to waste money on a service I don't need.  Then Victor came out and spent twice as much time cleaning and troubleshooting as anyone else ever has and at a faaarrr better price.  I highly recommend them!!!! And will be using them for all of my plumbing projects.

I am very satisfied and content with the work that Safeway Sewers conducted. Both Peter and Javier were very accommodating to my schedule and the needs of service to our toilet that was leaking with every flush. They were communicative prior to arrival and as they fixed the piping they also cared to explain what was the cause. They ensured that nothing was leaking after and took their time to do it right. I appreciate their services during these times and would definitely recommend them to others looking for work to be done and/or fixed.

They are truly amazing! I had several issues that needed to be fixed on top of a complete bathroom remodel. They did demo, clean up, the main plumbing issues and the remodel. There was an issue that popped up right after they were finished but they came right away to make sure everything was perfect. They have great communication and fair prices. I already recommended them to someone else.

BLUF: Knowledgeable, straightforward, efficient, courteous, expensive.

A part in our boiler system was starting to go bad, occasionally making sharp noises and leaking lubricating oil. We used Yelp's Projects feature to look for contractors to help us resolve this situation. I added a picture of the part making unusual noises to my Yelp project request to provide some detail about the situation.

Tom's Plumbing & Heating Services responded first. From my photo, Justin identified my malfunctioning part as the circulator pump, and after a few questions confirming that nothing else was wrong, Justin recommended that the circulator pump be replaced. He provided two options for circulator pumps, along with web links and total costs for each option, and a web link to my existing circulator pump for reference. I selected a pump with horsepower equivalent to my existing pump. The cost of all parts that Justin referenced were roughly equivalent on Amazon.com.

Other vendors requested a complete picture of the boiler system, or had initial consultation fees.

The service visit totaled roughly 90 minutes. In that time, Justin:
- Replaced the boiler drain valve because it hasn't been used in many years and no longer worked
- Drained my boiler
- Installed the new circulator pump
- Bled (i.e., removed air from) most of my radiators. Justin emphasized the importance of bleeding the radiators, as air in the system reduces the boiler's efficiency.
- Demonstrated how to override the water pressure regulator in case of insufficient system pressure.
- Pointed out other potential points of failure to monitor in the boiler system -- the water pressure regulator and expansion tank.

Overall, we were very happy with the service provided.

Thanks to Mike S. for his review, which helped in our selection!

Bruno does great plumbing work. He does everything the right way and is able to do any plumbing work that you need. I highly recommend using his services. I will use him for my next project and refer him to my friends and family.

One word to describe John: AWESOME

Background :
Our office has a really bad plumbing problem, had some spillage in one of our rooms that emitted to the rest of the office. IT WAS PRETTY BAD AND WE HAD TO TAKE CARE OF IT ASAP! John went above and beyond to help us fix the problem. He came within 15 minutes of us calling him.

He explained all the possible reasons why we were having the problem in the first place, explained exactly what he was going to do and how to prevent it from happening again. What other plumbers would do that for you? Most of them just look and fix; won't even tell you why you have a problem or how they're going to fix it.

If you need a plumber then John's your Man!

Very awesome work. Chris was very thorough in all his explanations and for his understanding of the current status of my family's home. Gave good insight as to building code as well as potential for other issues that could arise. I'll definitely be coming back to request help if any related issues happen to come up.

Found Top Pro Plumbing via yelp.  I needed a pipe in the basement fixed that had developed a leak.  Benny responded very quickly on yelp.  We set up a time to meet and he came and gave me a free estimate.  It was fair and very reasonable so we set up to do the work the next day.   Benny called and showed up on time and the pipe was changed quickly with no surprises.  I am setting up an appointment now for other plumbing work that needed to be done that I had been putting off.  Thanks, Benny!

Thomas was great. Performed high level service and was very punctual and responsible. Well recommended

Our first floor toilet was leaking onto the roof of the basement. We thought it was the bathtub drain that was leaking. We arranged for Igor to come and check it out. We sent pictures to him so that he could give us a quote. He gave us quotes for initial inspection and then the different fixes that may have to be done.
He came at the appointed time and realized that it was just a caulking issue. He told us that this was not something he could fix but then he didn't even charge us for coming in and doing the inspection. I really appreciate the integrity of this business.

Needed a hot water tank replaced right away. Got quotes from a few other local plumbers. GG Plumbing's quote was the second cheapest. However, Gasper was very quick to respond and he gave me a firm quote. After calling back the lower priced plumber who then gave me the price starting at... spiel, I went with my gut and gave Gasper the green light to start the work. The guys showed up the same day at the promised time and got it done in a couple of hours. Quick and painless experience for a plumbing emergency. I am happy!

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

I called in the morning because my sink had clogged and flooded the kitchen and a hose to the dishwasher was broken.  Chris was there a few hours later, in a mask, with his tools.  He immediately fixed the problem and had to replace a pipe under the sink, but it was done.  Then I showed him several other problems I'd been holding off dealing with (a leaky toilet - he fixed it.  A stuck faucet that wouldn't turn - he fixed it.)  I had some projects that he couldn't fix that day because I needed to order the parts.  But he helped me order them, and they should be delivered in around a week, and when they arrive I will have Chris come back to install (new bathroom faucet new kitchen faucet).  I thought his prices were reasonable, and also he was on time.  Honestly, shat more can a customer ask for?  I was very happy with the service.

Manny came by to fix a problem with our boiler a few weeks ago. He was efficient and neat throughout the whole process. Unlike others I have called in the past, he was pleasant and honest with me. I will definitely call and recommend Manny for future projects.

Highly recommend.  Installed new shower tub valve in East Village coop. Super fast and affordable.   We plan on using again for all our plumbing  needs in East Village.

wow - what an unprofessional company.  Tried calling over and over and someone answers the phone and hangs up on you.  Nice.  Dont' bother with sending emails - they never answer them.  How does this plumbing company stay in business - I wouldn't trust them with my pipes - keep looking and find a better company.

Highly recommended!
I chose Rusty Sewer and Drain as recommended  by a friend and gave 5 star review and was more than satisfied with the service and results. Rusty are incredible. Called for what had become a somewhat recurring problem with a clogged pipe in my Auntie's house. They went above and beyond to attempt to fix it and lay out available long term options.
Very honest and gave me good deal
So happy to be able to use this local, family run business. No one wants plumbing issues but  so glad  to have them on speed dial for when issues do arise. Rare to have something so stressful turn into an absolute pleasure but they managed to make it happen and make my Auntie very happy.
Thanks for making our experience worth now I am spreading good news to my classmates here and even in Jersey .
Rhose from Woodhaven, NY

I had a leak under the kitchen sink for some time now and have not been able to locate a plumber. ESP Piping was quick to respond and was helpful over the phone for an initial diagnosis. John came in, located the cracked pipe and replaced it under 30 minutes.  Extremely nice! Professional , reasonable pricing and also provided great maintenance tips.

Needed a check valve installed for my sewage main line as well as cover caps replaced. They gave a fair quote for the work. Arrived on time as agreed (15 minutes early actually) and finished the work relatively quick. Answered any questions I had. After they finished up I had a completely separate question about my sump pump which was leaking and Allstate looked at my problem and patched it up real quick for no charge. I was amazed and grateful for their generosity. Overall they were very prompt and professional and I would not hesitate to contact them for future work.

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.