Best Businesses in New York

Victor arrived within the hour of my call.  He was efficient, quick, and got the job done!  I highly recommend them!!!!!!

I requested a quote at 2am for a clogged bathtub. I received a quote and time slot at 6am. Luckily, I got my troubles sorted out a little earlier than my scheduled time (which I appreciated). It took 15 minutes and believe me when I say it was the cleanest experience with a clogged drain. The gentleman came in and used the snake and left the bath tub nearly immaculate. I would recommend this company and use them again (hopefully not anytime soon).

After reviewing my pictures, Mike gave me a very reasonable quote to replace my floating vanity and sink.
He sent his colleague, Miguel to do the work. Miguel was pleasant and efficient. With one or two adjustments he was able to complete the work with in a couple of hours. I would recommend L&C.

BLUF: Knowledgeable, straightforward, efficient, courteous, expensive.

A part in our boiler system was starting to go bad, occasionally making sharp noises and leaking lubricating oil. We used Yelp's Projects feature to look for contractors to help us resolve this situation. I added a picture of the part making unusual noises to my Yelp project request to provide some detail about the situation.

Tom's Plumbing & Heating Services responded first. From my photo, Justin identified my malfunctioning part as the circulator pump, and after a few questions confirming that nothing else was wrong, Justin recommended that the circulator pump be replaced. He provided two options for circulator pumps, along with web links and total costs for each option, and a web link to my existing circulator pump for reference. I selected a pump with horsepower equivalent to my existing pump. The cost of all parts that Justin referenced were roughly equivalent on Amazon.com.

Other vendors requested a complete picture of the boiler system, or had initial consultation fees.

The service visit totaled roughly 90 minutes. In that time, Justin:
- Replaced the boiler drain valve because it hasn't been used in many years and no longer worked
- Drained my boiler
- Installed the new circulator pump
- Bled (i.e., removed air from) most of my radiators. Justin emphasized the importance of bleeding the radiators, as air in the system reduces the boiler's efficiency.
- Demonstrated how to override the water pressure regulator in case of insufficient system pressure.
- Pointed out other potential points of failure to monitor in the boiler system -- the water pressure regulator and expansion tank.

Overall, we were very happy with the service provided.

Thanks to Mike S. for his review, which helped in our selection!

This was my first time using BK Piping and Heating and very happy with them. Bruno was very responsive to calls and texts and communicated throughout the process. He sent pictures of his work as he progressed. He was also able to work around our tenant's schedule and perform the work early in the morning at 7am and on short notice.

I would definitely recommend Bruno to anyone looking for work to be done.

Fixed leak & replaced dishwasher & drainage pipe.  Service was prompt & professional.  Rate may not be the cheapest around but definitely QUALITY job & service.  Would definitely use them again.

Chris did a great job with fixing a valve on my boiler. He took his time to explain how it works and what he needed to do. No further issues. Price quote was fair and accurate. I would absolutely use Intrepidus again.

My bathroom faucet needed to be replaced and they were very efficient and responded to my service request quickly. I would definitely recommend them for any plumbing needs and I would definitely use them again in the future.

This is not an honest company.  

My boiler's hot surface igniter goes on and off.  I called the office and spoke to Donna two days ago.  I asked what do they charge for making a visit.  She replied the big boss will be there so I should ask him.  A guy came and tightened wires and said there is nothing to maintain for my boiler.  He said it's working fine and charged us $150 for something that took him less than ten minutes.  I called Donna to ask if they would charge again if the igniter goes out again.  She sounded very annoyed and said maybe she'll give us a discount if it goes out next few days.  Well the igniter went out eight hours after he visited and I called and left a message.  It's been more than 24 hours since I left a message and no one got back to me.  

They should make it very clear what they charge for their first hour and additional hours plus parts.  I know plumbers are in high demand in the winter time, but my experience with this company was pretty bad.  I felt like we got robbed because he did not fix what I called him for.

Top Notch. Watching these guys work is like watching a good documentary on fine plumbing. They have done amazing things with my existing plumbing that would be too long to list. The company actually anticipates real customer needs and go out of their way to fill them. They provided free estimates on the spot on and followed up incredibly quick. They also responded extremely fast when I had a severe water issue. Great people to deal with.

Needed a hot water tank replaced right away. Got quotes from a few other local plumbers. GG Plumbing's quote was the second cheapest. However, Gasper was very quick to respond and he gave me a firm quote. After calling back the lower priced plumber who then gave me the price starting at... spiel, I went with my gut and gave Gasper the green light to start the work. The guys showed up the same day at the promised time and got it done in a couple of hours. Quick and painless experience for a plumbing emergency. I am happy!

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

We had 2 water heaters replaced, he gave us the best pricing and top notch service! He spent over 7 hours at our house fixing other issues that needed attending. He is so friendly and an expert in his field. We plan on using him again to install a reverse osmosis water filtration system in a few months. It's so hard to find someone reliable and hard working, his rates are extremely fair as well!

I had a very mixed experience with these guys. Manny and his helpers seemed like nice enough guys initially. The TL;DR is that they wired the system incorrectly which resulted in a lot of wasted heat and potential damage/wear to a brand new boiler. Manny also wasn't shy about squeezing an exorbitant amount of money from us (far beyond his quote over the phone) and then taking a really aggressive tone with my wife when she rightfully expressed concern about the unexpected cost.

They came to the rescue over the Christmas holidays when my hot water heater sprang a leak. They installed the new hot water maker and connected all of the plumbing just fine. However, the electrician they sent (which they made me pay separately) didn't know what he was doing and wired the aquastat on the hot water maker (which is indirectly heated from the gas boiler) to fire up the boiler whenever it needed to make more hot water. The result was that every time someone would take a hot shower, the boiler would have to fire on full blast to circulate enough hot water to the hot water maker and everyone in the house would bake because the boiler would also make steam as a byproduct that overheated the house. The correct way to wire it would've been to wire the aquastat to turn on the pump to bring in the hot water from the boiler to the hot water maker. Something that wouldn't be rectified until more than a year later by a more knowledgeable plumber. But what really soured our experience with Manny was the way we were aggressively squeezed for a lot more money than was initially quoted. Anyhow, we finally have a plumber we can trust so we count ourselves fortunate.

I own a business on the lower East side of Manhattan, I had a pipe leak and Harry from Waterhouse was there within the hour.. He fixed the problem and business was back to normal. Harry is very professional and also made me laugh. Thank You Harry!!
...Mike ...

wow - what an unprofessional company.  Tried calling over and over and someone answers the phone and hangs up on you.  Nice.  Dont' bother with sending emails - they never answer them.  How does this plumbing company stay in business - I wouldn't trust them with my pipes - keep looking and find a better company.

Quick and friendly service! Called to inquire about sewer services and less than 2 hours later, Rusty was at my house. Didn't know exactly what the problem was but he explained that the sewer line needed to be cleaned and gave us a quote. He started working right after he provided the quote. Great service, really appreciate the turnaround time.

Our sewer line broke causing a back up. We did not want water damage and immediately searched for a company that can help. I requested a quote on yelp and got a response back in less than 20 minutes. They arrived, walked me through the process, the scope of work, and completed my new sewer line in 2 days. Highly recommended, they were professional, finished in a timely manner and were cost sufficient.

Great customer service and rapid replacement of my hot water tank within 3 hours. Thank you.

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.