Best Businesses in New York

I want to thank this company for their prompt service today at my mom's house in Queens NY. The technician was very polite and he was able to clean the kitchen drain within 20 minutes when another company trayed to open the drain and was not able for over 30 minutes. I would always use your company from now on and would recommend you to all my friends.
Thank you
Arsen Janikian

Called them on Tuesday, Nov. 10th.  The soonest they could come was the following Monday.  Made an appointment for 3PM.  They never showed up.
Nuff said.

Bathtub wouldn't drain last night so I put out a request for service and they responded within minutes.

Miguel arrived early, worked fast, and provided helpful information about the issue. I have some more work that needs to be done and will most likely be using their services again.

Fast response time and superb service. Justin responded very quickly and was able to schedule an appointment for same day to fix 2 broken toilets in my apartment. He diagnosed the problem immediately and also found replacement parts that were compatible with my toilets. He fixed both issues within a couple of hours and also checked out the water piping in my bathrooms. He was very helpful in explaining the issue and how to reduce risk of happening in the future. I would highly recommend Tom's plumbing services and will definitely call him the next time I have an issue.

Lowest quote and was there within the hour. Quick, clean, professional. Would 100% recommend and will be my go-to for all future plumbing needs.

HUB is the best! The plumber I had was super informative and friendly. And very communicative. He fixed my broken pipe in a jiff. Later on I need help putting my stopper back in the drain which I could not figure out to save my life. I texted him and he swung by and fixed it in 10 min! Highly recommend.

Yesterday night, February 15th, we were having heating issues. Called a couple local plumbers to see if they can come check out my boiler, but since it was Saturday night, a lot of companies couldn't provide me service. Went on yelp to see which companies were open late, saw Intrepidus Piping and Heating open 24/7 emergency services, decided to give it a try. Contacted them, no less than 10 minutes, Kaitlyn had a plumber come to my location in no longer than 30 minutes. The plumber, Chris, noticed that my pilot was not lit. Had to replace a few parts for a reasonable price. Great service and solved the problem quickly!

My bathroom faucet needed to be replaced and they were very efficient and responded to my service request quickly. I would definitely recommend them for any plumbing needs and I would definitely use them again in the future.

Called and an appointment was given for a specific date and time.  Plumber never showed up and no one even bothered to call to cancel.  Kept me waiting, wasting valuable time.

Fast response. Great estimate payment system. Friendly repairmen and very professional

I had an issue with installing a bidet toilet seat because our bathroom setup was irregular. GG Plumbing suggested the part that would fix the issue. This was after I already tried to ask many other plumbing companies for solutions to no avail. I even went to a plumbing supply store but that didn't help either. Thanks to GG Plumbing, I was able to install the toilet seat with minimum cost. Even though I didn't need for GG to come help, his quoted price was also much more reasonable than the other plumbing companies I reached out to.

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Kris is the best. Shows up when you need him. His work is exceptional. Doesn't rip you off and also tells you to avoid unnecessary work if he thinks it's not needed. He's nice and professional.

Seeing so many positive reviews for an organization that squeezed me for money while causing more damage than if they never came here at all - this is extremely dismaying to me because I rely on Yelp.

I had just moved into a house and required maintenance on my steam boiler before the 2015 winter season really kicked in.  I looked around on Yelp and chose the most positive reviews.

I called up Franco Belli, and they gave me an hourly charge with an estimate of '2-4 hours' to take apart, clean the steam boiler and put in a chemical that helps clean the water and balance the PH, and also check that it was working.

Let's keep this short.    There are two aspects to my bad experience.

First is, they were on site 5 hours, but one hour was spent on the road driving to go pick up a part.  Not only that, but they went out again as the part 'was bad'.   When I called the master plumber, I was assured the one hour would be knocked off.  When I receive the bill, it's still 5 hours.  I call them up and I'm told that they were there an extra 10 minutes, and that 'rounds up' to one hour.  I yelled and screamed til they knocked it off.  Is this the normal way to squeeze the customer in this industry?

Second, and this is why I'm finally writing this review.    When the plumbers were here, they said it was normal, upon final check, that the boiler was short cycling, although he didn't use that term.   He said it turned on and off a few times initially (because he NOTICED THIS), and eventually it'll stay on.  He said this was a normal thing for it to do initially.  Also the pressuretrol fell right off while he was there, and he cursed and pushed it back on.     Both of these things turned out to be big mistakes on my part - for trusting them.

Fast forward a few months later, and the boiler is still short cycling, and part of my house is forever freezing.   After scrambling around, and not calling these people back, a real plumber, recommended by a homeowner friend, stops by and discovers a) the system is short cycling because it's 'surging' (googleable plumbing/heating term), b) the water gauge itself is dirty and not accurate and was never cleaned, c) the pressuretrol is totally broken, d) the low water cutoff mechanism was malfunctioning, really due to the surging which they never noticed.  All of a, b, c and d would have been caught by these plumbers.    But the real scary thing is, the pressuretrol would never have worked (it was totally clogged), and as a result the auto-shutoff for the pressure being too high, had that ever happened, would never have triggered.

I have the quote from October right here, Test low water cut off and auto feeder which is absolute BS.  It never worked while you were here.  Shame on you for lying to me for my money.  And you never bothered checking the pressuretrol, despite this work having been a full maintenance of the boiler.

I wouldn't use the term crooks.  I'd use the term 'indifferent' and 'greedy' to describe this company, as they were far more eager for the billing than to actually do a good job.

Now I will take a deep breath and revel in my heat, after months of suffering.

edit: 'Manny', who is mentioned everywhere on the below glowing reviews, was only the 'telephone guy' in my experience.  The guys who came were not Manny, and I'm wondering whether they knew anything about my boiler at all.   Maybe it would have gone better if Manny had been here himself - Manny, if you're reading this, take note of what your guys are doing.

The crew did a two day job with us and were so caring, responsive, and hardworking. I would highly recommend them!! Thanks again, guys!

Got Shpat helping me out with 3 different plumbing issues in retail store. He response to my call quickly and charge fairly. All issue is clear and store manager all have positive feedback to his service.
Recommended and will continue call them for any other issue.

Very reliable and fix everything excellently. Recommended by a friend who also was satisfied by Rustico's job. The price is also reasonable and worth it.

I called John at about 11pm on a Tuesday night with an overflowing sewer in my cellar. He first diagnosed the problem over the phone and offered me advice on how to attempt to mitigate the problem myself. Unfortunately, I needed a pro, and John was the right guy for the job. He was on site within an hour (coming all the way to north Brooklyn from Staten Island), and worked quickly and professionally, solving the problem and making recommendations on how to prevent a future recurrence. He was careful to protect the surrounding area and clean up any mess after he was done. His rates were also straightforward and very reasonable. Although I hope I never need emergency service again, if I do... My first call is going to be to John

Had a sink pipe leaking emergency, not sure who to turn to, Nush and Marinel were able to respond to me quickly with a very professional and helpful attitude that makes me feel me I'm in good hand, they show up the next day right on time, efficiently solve the problem. I highly recommended them.

We had an appointment window of 11a to 3p and called repeatedly, someone shows up at 8p.  We called to have a bathroom faucet replace and they wouldn't give any pricing over the phone - said we would get it on site. When the plumber got here, he quoted us $450 and said it was a 30 minute job. This is outrageous pricing for 30 minutes or work (in addition to all of the extra waiting time). We said no way and sent them away.