Best Businesses in New York

With these recent very heavy rains my backyard drain was moving incredibly slow and needed professional attention. I initially contacted 49.99 drain service and had a terrible customer service experience over the phone and will never use them again. I then contacted Roto Rooter and they came to my house looked at the drain and gave me a price of $385 plus tax!!!! I said no thanks! I turned to yelp and found so many glowing reviews about original
718. I  called  them after 9 am today (Saturday). Michael the owner answered. He asked me about my problem and quoted me a price of 100 dollars! He sent someone over that morning after 11 am!!! Incredibly competent and polite technician took care of my problem! Thank you for polite, efficient, swift and affordable service!!!  I will definitely use again and recommend to my neighbors as well!!

These guys are great! I hired them twice so far for a sewer issue and a clogged sink and they were extremely professional on both occasions. They explain thoroughly as they do their work and provide tips as well. They are also reliable as they are able to come as soon as possible to get the work done. Would definitely recommend!

Bathtub wouldn't drain last night so I put out a request for service and they responded within minutes.

Miguel arrived early, worked fast, and provided helpful information about the issue. I have some more work that needs to be done and will most likely be using their services again.

Justin came through and saved the day when I had a heavy pipe leak in the AM that my landlord couldn't be bothered with.  Very quick, came within two hours of contacting and at a lower rate than other neighborhood shops who got back to me after it was already fixed.  Highly recommend if you want a fairly priced, quick, painless plumbing experience!

Bruno did great work for us. His price was reasonable. He came on time. He installed 3 radiators and connected our kitchen appliances. He came and looked at the job, then went to buy supplies and then finished the job. All is still working fine .

Had a shitstorm of a problem with the boiler in my loft on Vestry. Called in two guys, wasted time and hundreds of dollars.  Few days later, still no hot water. From the moment John came in, we felt totally confident he was going to be on it. He came in on estimate, fixed, boom, done. Great experience and a few laughs too, which was definitely an added bonus cos I was pissed as hell at that point. Not angling for martyrdom because of crappy NYC plumbers, forgive the pun. Highly recommend.

My old dishwasher had to be replaced and due to the newer model I was purchasing,I had to update the plumbing under the sink.  I found Chris on Yelp, we spoke on the phone and he suggested I send him a photo of what I had now.  He quoted a price and we set up a date.  Chris did an excellent job and, in fact, I hired him for another job that I needed done.  He's very personable and I was so glad I found him.  I would definitely hire him again should the need arise.  He's the tops.

My bathroom faucet needed to be replaced and they were very efficient and responded to my service request quickly. I would definitely recommend them for any plumbing needs and I would definitely use them again in the future.

Serve Well came to replace a boiler following the Super Storm Sandy aftermath. With  demand for boilers at a peak, they were not only able to supply a boiler but were able to install within days after our call to them. They are professional, cordial, honest and on the ball! I recommend them for any plumbing job large or small. Very happy with their service!

--Update--
The company offered to return and complete the inspection at no additional charge
or accept our suggestion and issue a refund for the charges. We requested the refund to our CC which processed a few days later.  
For the refund I added one star to this review, however I am still unhappy for the full hour we spent, the aggravation, and that we went through a pandemic risk (in case the technician had covid, even though he wore a mask and shoe covers) for nothing.
We completed the inspection with another provider and fixed the problem.
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They told us they will inspect our HVAC on the roof for $59. And they stated that after the inspection  they were to tell us what is wrong, and if we agree on their suggested fix, they will deduct that amount from the repair total. We agreed.

After the technician got on our roof they said to my partner that we must pay this fee for dispatching and that the real inspection fee is $120.

We refused. Called the company and asked to speak with the owner or a manager, only to be told that NOONE was available.

No inspection was performed.
Still, we were required to pay $59.
Very nice way to create new customers.

I had an issue with installing a bidet toilet seat because our bathroom setup was irregular. GG Plumbing suggested the part that would fix the issue. This was after I already tried to ask many other plumbing companies for solutions to no avail. I even went to a plumbing supply store but that didn't help either. Thanks to GG Plumbing, I was able to install the toilet seat with minimum cost. Even though I didn't need for GG to come help, his quoted price was also much more reasonable than the other plumbing companies I reached out to.

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

My basement sink was backed up and overflowing with sewage.  I found MKC on Yelp, they answered when I called, gave me a quote over the phone which they stuck to and were at my house within an hour.  The job itself was done in a fast and professional manner.  Will definitely save their number and use them again for future plumbing issues.

Manny and Frank did a great job helping remove an old radiator and cutting and sealing a floor pipe. They were easy to work with, and explained everything they were doing, on-time, and responsive. So glad I found them after another local plumber never showed to our appointment, and some others wouldn't give me a price estimate without charging me to come out. I'd recommend this company to anyone.

Talk about fast!! I had a toilet leak in my apartment that flooded my floor and refused to stop. I had an event that evening and I needed this handled like yesterday. Waterhouse came out so quick and figured out the issue while I did my makeup in the other room. Before I could take all my hair pins out, they had mopped my floor and got my toilet working in no time. I'm so grateful I was able to leave my apartment and now I wouldn't come back to soaked floors again. I'm so grateful!

Shpat and Ricardo came to help install a new toilet and bidet at my apartment. They were exceptional - fast, effective, and really easy to work with. Highly recommend!

1st time customer.. them on Yelp.   My basement toilet was clogged on a Saturday early evening.   It was an Airbnb so I wanted to get it fixed ASAP.   I made five different calls and rusty sewer was the first to get back to me and give me a reasonable time that they could arrive.   Robert arrived 20 minutes earlier than the time given.   I've had guests flush wipes  down the drain before, so I knew exactly what the issue was.  We were able to clear the line in about 40 minutes.   Robert helped me clean the apartment when the job was done.  This is the fourth time I've had my lines cleared from wipes being flush down.  Theirs is the Best price I've paid yet and it was a Saturday.   I will be scheduling an appointment with them after my guest leave for a major air flush.    Definitely putting these guys in my contact list.

A very pleasant experience. We had pipe damage to a cast iron steam radiator. Some plumbers wouldn't take the job. Others made a huge production of it. We had a few plumbers come in and quote really insane prices...We know we have to pay for professional services but sometimes your instinct tells you something is 'off'. I took a chance and noticed ESP had only all positive reviews. I spoke to someone booking the appointment immediately. I had a call back from John in like 15 minutes. We made an appointment for the evening and John arrived early.

John quickly determined the issue. He confirmed it was a simple issue to solve. He saw no need to purchase additional piping or valves. He didn't price gouge me or find additional items to pad the cost. In fact, it was the agreed upon price that was discussed over the phone initially.

Most important John knew how to solve the issue and was done in 20 minutes. And he seems genuinely interested in showing you what's the issue and not put off with you there watching. He also pointed out some work we can do into the future to prevent further issues

Great all-around. They quickly replied to my Yelp message, request video of the problem (a faulty tub/shower water diverted) and were at my house within about 12 hours to fix it.

The did the job quickly, cleanly and at a very fair price.

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.