Best Businesses in New York

I needed to have a pipe replaced under my kitchen sink. I called several plumbing businesses. Jimmy from 718 called back within ten minutes. His techs were booked for that day, but he said if I wanted service that day, he would find a way to get one to my house. I told him it was not an emergency, and he booked an appointment for the next morning. The tech, Rich, arrived on time. He assessed the job and quoted a very reasonable price. He did the job efficiently and thoroughly. He was pleasant and answered all my questions.  I now have a place to call with confidence for any subsequent plumbing issues. Thanks again.

Excellent service... highly recommended... look no further for all of your plumbing needs!!!
Peter and Javier were wonderful to work with. They installed three new toilets for me and a kitchen faucet, all for a very reasonable price. This job was not easy and they encountered several problems along the way, but they came up with creative solutions and got everything done. I have never written a review on Yelp before, but for Peter and Javier I feel that I must. Trust me... you will not be disappointed as really they are the best!

- Nicholas S

Update: Our sink is now fixed. Also, our bathtub was snaked.  The first visit was on a Saturday night. Follow up to do the job was on Monday.  We could not be happier.  These guys really are special. First visit was from the owner himself. The installation was performed by Miguel two days' later.  Excellent service. Eternally grateful!

BLUF: Knowledgeable, straightforward, efficient, courteous, expensive.

A part in our boiler system was starting to go bad, occasionally making sharp noises and leaking lubricating oil. We used Yelp's Projects feature to look for contractors to help us resolve this situation. I added a picture of the part making unusual noises to my Yelp project request to provide some detail about the situation.

Tom's Plumbing & Heating Services responded first. From my photo, Justin identified my malfunctioning part as the circulator pump, and after a few questions confirming that nothing else was wrong, Justin recommended that the circulator pump be replaced. He provided two options for circulator pumps, along with web links and total costs for each option, and a web link to my existing circulator pump for reference. I selected a pump with horsepower equivalent to my existing pump. The cost of all parts that Justin referenced were roughly equivalent on Amazon.com.

Other vendors requested a complete picture of the boiler system, or had initial consultation fees.

The service visit totaled roughly 90 minutes. In that time, Justin:
- Replaced the boiler drain valve because it hasn't been used in many years and no longer worked
- Drained my boiler
- Installed the new circulator pump
- Bled (i.e., removed air from) most of my radiators. Justin emphasized the importance of bleeding the radiators, as air in the system reduces the boiler's efficiency.
- Demonstrated how to override the water pressure regulator in case of insufficient system pressure.
- Pointed out other potential points of failure to monitor in the boiler system -- the water pressure regulator and expansion tank.

Overall, we were very happy with the service provided.

Thanks to Mike S. for his review, which helped in our selection!

They did a great job. Very responsive ( got a quote in minutes ) and very direct and efficient communication setting the appointment up. Had to fix a broken radiator valve. They came when they said they would. Got right to work and were all done in about 30 minutes. Just like they said. Radiator is fixed and works great now.

Can't speak for the rates as we didn't get any other prices. Seemed steep, but they saved us having to keep our water off all weekend. I called 8 plumbers to get someone out to fix a broken pipe on a Saturday afternoon. Hub returned my call immediately, the plumber called with an estimated time and was here 30 minutes early! The work was neat, clean and successful. I'd defiantly call them again - either in a bind or not.

My plunger handle broke hours before my guests were to arrive. I was able to get it fixed within hours. The repair person was very professional. The price was better than all the other plumbing places that bid on my order.

My bathroom faucet needed to be replaced and they were very efficient and responded to my service request quickly. I would definitely recommend them for any plumbing needs and I would definitely use them again in the future.

This is not an honest company.  

My boiler's hot surface igniter goes on and off.  I called the office and spoke to Donna two days ago.  I asked what do they charge for making a visit.  She replied the big boss will be there so I should ask him.  A guy came and tightened wires and said there is nothing to maintain for my boiler.  He said it's working fine and charged us $150 for something that took him less than ten minutes.  I called Donna to ask if they would charge again if the igniter goes out again.  She sounded very annoyed and said maybe she'll give us a discount if it goes out next few days.  Well the igniter went out eight hours after he visited and I called and left a message.  It's been more than 24 hours since I left a message and no one got back to me.  

They should make it very clear what they charge for their first hour and additional hours plus parts.  I know plumbers are in high demand in the winter time, but my experience with this company was pretty bad.  I felt like we got robbed because he did not fix what I called him for.

We had a wonderful experience with WaterMac plumbing. Our pipes were frozen and Igor came out last minute and fixed the problem. I had other plumping companies tell me that there was nothing they could do and left me with no options. Igor was so friendly and professional and completed the job in less than an hour. We have a new plumber now and couldn't be happier!

I had an issue with installing a bidet toilet seat because our bathroom setup was irregular. GG Plumbing suggested the part that would fix the issue. This was after I already tried to ask many other plumbing companies for solutions to no avail. I even went to a plumbing supply store but that didn't help either. Thanks to GG Plumbing, I was able to install the toilet seat with minimum cost. Even though I didn't need for GG to come help, his quoted price was also much more reasonable than the other plumbing companies I reached out to.

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

I don't have enough words to express my happiness in finding MKC Plumbing.  Their service, professionalism & honesty exceeded my expectations.  From my initial phone call with Chris to the prompt 45 minutes wait for service on a Sunday morning!  The service person was very helpful in explaining the problem & how to resolve it.  It was a pleasure having him in my home.  I had called 2 other plumbers before & explained the problem to them.  Their only response was call them once I had the Grohe part I needed.  When actually there was also another issue related  that needed to be resolved (a broken turn off valve) that was causing my bsmt to be flooded.

I am 100% pleased with the service I received from Franco Belli Plumbing today on my radiators and boiler.  The guys were here first thing at 8:30am and had the problem with the non-functioning third floor radiator diagnosed and fixed within 30 minutes. They noticed one of the radiators was spitting wildly on the third floor and fixed that too.  I've had these problems for years and had other plumbers come to look at them...only to quote insanely high prices per radiator and tell me I should just gets new boiler....not these guys.  They had it all figured out and fixed on a very reasonable hourly rate.  Manny the supervisor called after to check in, confirm I'm happy, and thank me.  I'm genuinely relieved to have found Franco Belli - they are my plumbers for life!  Thanks guys!  Really great work.  

Caveat: the process of scheduling the appt was a little quirky, but the scheduler was lovely and they over delivered at every important opportunity.

SKETCHY. Went way over quote, didn't know about the coupon on YELP when I tried to redeem it, changed the final price several times. Did an incomplete job and had to come back two weeks later but then pretended like he wasn't the same guy who came the first time.

Genuinely the best plumbing service i have encountered in NYC.
I called them on Thanksgiving morning after having a leak in the kitchen, no attempts for insane charges due to the holiday. They arrived quickly did what they had to do and priced it fairly.

Shower was clogged from too much hair going down the drain.  I tried everything but need a profesh.  Rusty's was easy to text and had someone come the next day.  Service was fast, friendly and a good price.

I had a clogged kitchen drain, leaky faucet, and very old pipes that leaked. I decided to use ESP plumber l. They came the same evening, unclogged the drain, and recommended replacing the faucet and pipes to prevent a huge disaster. I informed them that I would like to proceed based on their estimates for the parts and service and they were able to come the next day. Although the tech was running late, they kept me
updated and informed of the reason for delay such as traffic. Overall, they were very professional, communicative, and provided excellent service. I am happy with the new detachable faucet and pipes. I highly recommend using their services!

Fast, great, professional. Allstate came to my house , identified the issue with our sink and fixed it. Price was very reasonable. Highly recommend.

We had an appointment window of 11a to 3p and called repeatedly, someone shows up at 8p.  We called to have a bathroom faucet replace and they wouldn't give any pricing over the phone - said we would get it on site. When the plumber got here, he quoted us $450 and said it was a 30 minute job. This is outrageous pricing for 30 minutes or work (in addition to all of the extra waiting time). We said no way and sent them away.