Best Businesses in New York

Re: slow drainage

Called .. and got Timmy.  Timmy said Richie could show between 10am to 12pm the next day.. and he did at 10am ish..   Richie brought his tools of the trade (snake and etc) and fix the slow Tub/Shower drainage.   Was careful with the pipes and etc.   Under 1/2 hour to address the problem.  The fee pricing was what was quoted.  Tk goodness :).

Would use them again.

This company has good guys. They get the job done right the first time. I found out the hard way you get what you pay for in drain cleaning. I was paying 4995 every month for the past 2 years. Peter came by and I haven't had a problem since. Definitely using them for future problems/maintenance and will recommend to others. Great job guys!!!

After reviewing my pictures, Mike gave me a very reasonable quote to replace my floating vanity and sink.
He sent his colleague, Miguel to do the work. Miguel was pleasant and efficient. With one or two adjustments he was able to complete the work with in a couple of hours. I would recommend L&C.

Contacted them to replace a tub spout. Very responsive and wanted pics of the existing spout and the new one that I got.  Even after I realize that the new spout I got might not be the right one, no problem. I got a few options by the time Justin (Tom's son) arrive. Very quick and clean. Made sure he didn't leave a mess. Told me exactly what he was going to do and within no time, he was done.
He even took care of changing the shower head and advised us that if we wanted more pressure, there was this piece to yank out.
Would recommend.

I sent Bruno a message through Yelp and he contacted me within 10 minutes. We set a 2pm to 4pm window to do the work. He showed up within the time agreed to. He was professional & knowledgeable. The radiator is very old & took a lot of work to loosen the couplings but he kept at it till the job was completed. I wouldn't hesitate to recommend him to someone in need of his services.

I recently had a job with a toilet fill valve leak. The man comes in after I paid a $185 consult fee. Fine. He then says it'll cost another $225 to replace the fill valve and the stopper. A toilet flapper costs about $10 and a toilet fill valve costs another $10. So unless the the going rate to install those items in ten minutes is $200, this company is crooked. Sure, operating costs in Manhattan may be high, but this is just ridiculous. I was desperate to have my toilet fixed because of company coming in that day, otherwise I would have never agreed to the extra $225. Until they set realistic prices for each job, I would not recommend this company.

Wonderful Service.  Chris did a very good job. He was very neat and cleaned up.  He is very intelligent.  We had a nice conversation. I would highly recommend him. Thank you so much

My bathroom faucet needed to be replaced and they were very efficient and responded to my service request quickly. I would definitely recommend them for any plumbing needs and I would definitely use them again in the future.

Serve Well came to replace a boiler following the Super Storm Sandy aftermath. With  demand for boilers at a peak, they were not only able to supply a boiler but were able to install within days after our call to them. They are professional, cordial, honest and on the ball! I recommend them for any plumbing job large or small. Very happy with their service!

Was happy to find this plumbing Company on yelp received an immediate reply set up appointment within a day and my plumbing work was done quickly, very courteous and explained all my options. Would highly recommend

Needed a hot water tank replaced right away. Got quotes from a few other local plumbers. GG Plumbing's quote was the second cheapest. However, Gasper was very quick to respond and he gave me a firm quote. After calling back the lower priced plumber who then gave me the price starting at... spiel, I went with my gut and gave Gasper the green light to start the work. The guys showed up the same day at the promised time and got it done in a couple of hours. Quick and painless experience for a plumbing emergency. I am happy!

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Imagine your boiler stops working and it's New Years Eve - and the weather is expected drop to below 20 degrees...well that's what happened to us.  Having worked my way down the Yelp recommendations and getting either no response or no they don't repair boilers, I came upon MKC Plumbing.  How lucky we were that Chris was able to fit us in, drive over and resolve the boiler issue and remedy the lack of heating.   Chris was nearly stymied by the boiler, but he kept at it and didn't give up.  Hardworking and honest, you'll feel as blessed as we did having found him.  We will be keeping his number for future projects and emergencies.

Seeing so many positive reviews for an organization that squeezed me for money while causing more damage than if they never came here at all - this is extremely dismaying to me because I rely on Yelp.

I had just moved into a house and required maintenance on my steam boiler before the 2015 winter season really kicked in.  I looked around on Yelp and chose the most positive reviews.

I called up Franco Belli, and they gave me an hourly charge with an estimate of '2-4 hours' to take apart, clean the steam boiler and put in a chemical that helps clean the water and balance the PH, and also check that it was working.

Let's keep this short.    There are two aspects to my bad experience.

First is, they were on site 5 hours, but one hour was spent on the road driving to go pick up a part.  Not only that, but they went out again as the part 'was bad'.   When I called the master plumber, I was assured the one hour would be knocked off.  When I receive the bill, it's still 5 hours.  I call them up and I'm told that they were there an extra 10 minutes, and that 'rounds up' to one hour.  I yelled and screamed til they knocked it off.  Is this the normal way to squeeze the customer in this industry?

Second, and this is why I'm finally writing this review.    When the plumbers were here, they said it was normal, upon final check, that the boiler was short cycling, although he didn't use that term.   He said it turned on and off a few times initially (because he NOTICED THIS), and eventually it'll stay on.  He said this was a normal thing for it to do initially.  Also the pressuretrol fell right off while he was there, and he cursed and pushed it back on.     Both of these things turned out to be big mistakes on my part - for trusting them.

Fast forward a few months later, and the boiler is still short cycling, and part of my house is forever freezing.   After scrambling around, and not calling these people back, a real plumber, recommended by a homeowner friend, stops by and discovers a) the system is short cycling because it's 'surging' (googleable plumbing/heating term), b) the water gauge itself is dirty and not accurate and was never cleaned, c) the pressuretrol is totally broken, d) the low water cutoff mechanism was malfunctioning, really due to the surging which they never noticed.  All of a, b, c and d would have been caught by these plumbers.    But the real scary thing is, the pressuretrol would never have worked (it was totally clogged), and as a result the auto-shutoff for the pressure being too high, had that ever happened, would never have triggered.

I have the quote from October right here, Test low water cut off and auto feeder which is absolute BS.  It never worked while you were here.  Shame on you for lying to me for my money.  And you never bothered checking the pressuretrol, despite this work having been a full maintenance of the boiler.

I wouldn't use the term crooks.  I'd use the term 'indifferent' and 'greedy' to describe this company, as they were far more eager for the billing than to actually do a good job.

Now I will take a deep breath and revel in my heat, after months of suffering.

edit: 'Manny', who is mentioned everywhere on the below glowing reviews, was only the 'telephone guy' in my experience.  The guys who came were not Manny, and I'm wondering whether they knew anything about my boiler at all.   Maybe it would have gone better if Manny had been here himself - Manny, if you're reading this, take note of what your guys are doing.

Harry is awesome! I had a leaking pipe and he helped me fix it in 5 minutes at a reasonable cost. Very quick, understanding and professional. I'm glad that I didn't look at the previous review or I would have missed out on impeccable service and much needed plumbing tips. I highly recommend Waterhouse Plumbing to anyone who needs plumbing repairs. Also not sure what experience the person who reviewed before me had in terms of finding the office but I don't think that they're talking about the same company since they have a legitimate office on Attorney St which is where I paid my invoice.

These are the best plumbers I have used. They came and resolved all the issues in a professional and speedy manner, even showing me how to fix some small issues in the future on my own. The pricing was super reasonable and lower than other quotes that I had gotten. Will definitely be using them for all my plumbing needs in the future.

Called to have a toilet unclogged. Plumber arrived the same day and was finished in less than an hour. He reassured me the toilet would not clog again, and if I have any issues he would return to fix them. Highly recommended!

These guys went above and beyond to make sure that the issues in our bathroom were fixed. Excellent service and we are glad we have found our new plumber! Highly recommend

Great all-around. They quickly replied to my Yelp message, request video of the problem (a faulty tub/shower water diverted) and were at my house within about 12 hours to fix it.

The did the job quickly, cleanly and at a very fair price.

We had an appointment window of 11a to 3p and called repeatedly, someone shows up at 8p.  We called to have a bathroom faucet replace and they wouldn't give any pricing over the phone - said we would get it on site. When the plumber got here, he quoted us $450 and said it was a 30 minute job. This is outrageous pricing for 30 minutes or work (in addition to all of the extra waiting time). We said no way and sent them away.