Best Businesses in New York

Great quick service and pricing. I left it up to my husband to call plumber for our slow draining master bath which drank no longer worked. And one day it took hours to drain and our pipes were making noise with water running for long period.

I messaged 718 on a Sunday night and got a response within an half hour that their office would call in the am. They called at 830 ( I had my phone on DND) so called back about 930 and two guys here by 1015. They were so nice and efficient. Price was lower than my estimate and even lower with cash!

I will be calling 718 for any plumbing issues (hopefully don't have any) but highly recommend!

My tub suddenly stopped up last week.  I found Safeway on Yelp and requested a quote.  They sent it pretty quick. I called the next morning and they were here within a few hours.  Tub drains better than ever.  Thank you so much Pete & Im sorry but I forgot the other gentleman's name that came.  Great customer service and very professional.

Had a clogged kitchen sink drain. Asked for a request from Yelp, response was nearly immediate. I called the number and spoke with Mike (mechanic). He was super nice/helpful even though I'd not gotten the office directly. Said I'd call back when I was sure. Chose them out of the bunch. He was here in an hour and done in 15 minutes. No mess, cleaned up after himself and was, for lack of a better term, very easygoing and positive. Great experience and great results. Adding the number to my contacts for future services.

Been having ongoing issues with clogs in the tubs and the sink. Tom was able to come right away and fix both issues very quickly. Total price came out cheaper than what I expected plus he didn't leave a mess! Super professional and now I have him on speed dial for anything house related. Would recommend 100%

Hired Bruno again to snake drain and fix toilet. He came out on time, made the repair quickly and its working fine. Another job well done.

Can't speak for the rates as we didn't get any other prices. Seemed steep, but they saved us having to keep our water off all weekend. I called 8 plumbers to get someone out to fix a broken pipe on a Saturday afternoon. Hub returned my call immediately, the plumber called with an estimated time and was here 30 minutes early! The work was neat, clean and successful. I'd defiantly call them again - either in a bind or not.

My old dishwasher had to be replaced and due to the newer model I was purchasing,I had to update the plumbing under the sink.  I found Chris on Yelp, we spoke on the phone and he suggested I send him a photo of what I had now.  He quoted a price and we set up a date.  Chris did an excellent job and, in fact, I hired him for another job that I needed done.  He's very personable and I was so glad I found him.  I would definitely hire him again should the need arise.  He's the tops.

Found Top Pro Plumbing via yelp.  I needed a pipe in the basement fixed that had developed a leak.  Benny responded very quickly on yelp.  We set up a time to meet and he came and gave me a free estimate.  It was fair and very reasonable so we set up to do the work the next day.   Benny called and showed up on time and the pipe was changed quickly with no surprises.  I am setting up an appointment now for other plumbing work that needed to be done that I had been putting off.  Thanks, Benny!

Fantastic, fantastic, fantastic! I came home on a Friday evening to a broken water heater and a damp basement. Given all of the phased openings and general uncertainty around Covid-19 my family expected cold showers until Monday at least I launched a request for quotes either way.

Tom and Fred responded to my request almost immediately! Then I had to re-read the message several times because I could not believe they would be available for this job Saturday morning (the very next day)! But it gets better, they showed up early! It's early Saturday AM, we have a fantastic new water heater, cleanly installed and the old water heater has been carted away. I can't say enough about Serve-Well, hire this team with confidence!

--Update--
The company offered to return and complete the inspection at no additional charge
or accept our suggestion and issue a refund for the charges. We requested the refund to our CC which processed a few days later.  
For the refund I added one star to this review, however I am still unhappy for the full hour we spent, the aggravation, and that we went through a pandemic risk (in case the technician had covid, even though he wore a mask and shoe covers) for nothing.
We completed the inspection with another provider and fixed the problem.
------------------////---------------
They told us they will inspect our HVAC on the roof for $59. And they stated that after the inspection  they were to tell us what is wrong, and if we agree on their suggested fix, they will deduct that amount from the repair total. We agreed.

After the technician got on our roof they said to my partner that we must pay this fee for dispatching and that the real inspection fee is $120.

We refused. Called the company and asked to speak with the owner or a manager, only to be told that NOONE was available.

No inspection was performed.
Still, we were required to pay $59.
Very nice way to create new customers.

Needed a hot water tank replaced right away. Got quotes from a few other local plumbers. GG Plumbing's quote was the second cheapest. However, Gasper was very quick to respond and he gave me a firm quote. After calling back the lower priced plumber who then gave me the price starting at... spiel, I went with my gut and gave Gasper the green light to start the work. The guys showed up the same day at the promised time and got it done in a couple of hours. Quick and painless experience for a plumbing emergency. I am happy!

We recently had an issue with needing a sign-off and he responded immediately.  

He has a master plumber license and that means he can get things done directly with Department of Buildings.  Uptown property owners needing to find a good plumber should seek him out.

Absolutely outstanding! I just had a plumber not show up last week, so I was nervous, but Kris showed up on time and was amazing. He not only solved my issues, but checked out things in new house I did not even know needed to be checked!  He increased my water pressure by replacing something, helped fix my toilet, and helped with a bunch of odd jobs.  He even let me know something I needed to shut off in the wintertime which I had NO idea.  He was kind, patient, and explained everything. And very honest.  Highly recommend!

Called them to take a look at low hot water pressure in our shower and bathroom and kitchen sinks. They sent two plumbers out.  They were courteous and professional, texted before they arrived, and did not waste time. Now my shower has plenty of hot water and the sinks have no issues as well. Has a positive experience,  would call again in the future.

I own a business on the lower East side of Manhattan, I had a pipe leak and Harry from Waterhouse was there within the hour.. He fixed the problem and business was back to normal. Harry is very professional and also made me laugh. Thank You Harry!!
...Mike ...

STAY AWAY!  False advertising.  Advertises free estimate but charges $85 - so it's not free!  The ad is false and misleading.  Told representative to remove the false ad and she said:  we'll, we haven't updated our website.  It's called FRAUD!
If they lie about this, what else?

Highly recommended!
I chose Rusty Sewer and Drain as recommended  by a friend and gave 5 star review and was more than satisfied with the service and results. Rusty are incredible. Called for what had become a somewhat recurring problem with a clogged pipe in my Auntie's house. They went above and beyond to attempt to fix it and lay out available long term options.
Very honest and gave me good deal
So happy to be able to use this local, family run business. No one wants plumbing issues but  so glad  to have them on speed dial for when issues do arise. Rare to have something so stressful turn into an absolute pleasure but they managed to make it happen and make my Auntie very happy.
Thanks for making our experience worth now I am spreading good news to my classmates here and even in Jersey .
Rhose from Woodhaven, NY

I had a leak under the kitchen sink for some time now and have not been able to locate a plumber. ESP Piping was quick to respond and was helpful over the phone for an initial diagnosis. John came in, located the cracked pipe and replaced it under 30 minutes.  Extremely nice! Professional , reasonable pricing and also provided great maintenance tips.

Had a sink pipe leaking emergency, not sure who to turn to, Nush and Marinel were able to respond to me quickly with a very professional and helpful attitude that makes me feel me I'm in good hand, they show up the next day right on time, efficiently solve the problem. I highly recommended them.

Unethical, incompetent plumber and then a defensive supervisor when I called to relay the disastrous estimate experience,
.. it's NYC you can find a plumber elsewhere.