Best Businesses in New York

Stand up guy. Contact was prompt. Michael came as he said and went above and beyond. He not only fixed the old valve, he took a look around as obvious the house is in much needed repair. Not to mention great conversation while working. Will recommend.

Excellent service. I called him and explained the issue. He was so courteous and helpful. He was able to fix the issue and he is the only plumber I will call. I love the service.

Richard called promptly after leaving his last job exactly as he said he would. Took the necessary time to set up of his tools and buckets and tarps to keep everything neat and tidy (much appreciated!). He asked what I had previously done especially with commercial cleaners like drano. He knew that I had previously attempted to use drano because it softens the trapped grease making the snake less effective. However, he did get the snake into the drain about 60 ft in and then the clog was finally gone. He put my p-trap back and tested the line by filling the sink halfway and letting it drain while the faucet was running. It drained so fast! All in all, it was about 50 minutes from start to finish and it turned out to be the exact cost of the estimate. He did not even ask for me to give a review, but I just had to leave one after such a great service call. Prompt, accurate estimate, courteous, effective. Would not hesitate to call for future issues.

PS- also was given a 1 year guarantee. Amazing!

I needed an outlet replaced as well as recessed into a concrete wall of a 130 year old house. Ciro responded immediately, came by the next day to look at everything and give an estimate- which was less than anyone else and very reasonable. He arrived the next morning early to fix it. Was super professional, cleaned up after himself, was fast and even answered questions about other things around the house. It looked better than I imagined and I'll be using him for all kinds of things going forward.

With the rain and the fact that it drains from our roof into the sewer system, we started getting a little rain water coming up through the floor drains in the basement. Then, on a Sunday, it got much worse and it wasn't just rain water coming up from the sewer line. We found Zoom through Guarini Plumbing in Jersey City, a sister company to Zoom, and they dispatched Keneth on Sunday afternoon. Keneth was professional, competent, and solved the problem. He took the time to show me on the video camera down in the pipes some other issues I may need to take care of in the future. I would definitely use Zoom again.

dispatch made an error with address and contact number and now cannot keep appt more making arrangements to fix their error.

I had a clogged sewer line and they came within minutes!!! This is the second time that we reached out to Drain Solutions Plus. We were looking for the company we used previously and to our surprise it was Drain Solutions plus. He remembered us as soon as he saw the house, basement and our family dog. They were very professional and thorough, explaining in detail what the issue could be (and was). I truly appreciate their timely arrival and quick service. I will definitely refer Drains Solutions Plus to my fellow neighbors and family!!!

Two separate issues threatened to leave our condominium without heat through this cold snap. These guys were professional and did a great job, but much more than that, they worked tirelessly to find a required part and made the extra effort to ensure we had it fitted, same day.

There is no question who will be calling next time we need plumbing repairs.

Mike did a fantastic job re-routing some pipes, adding a washing machine drain and installing a slop sink. Highly recommend him for great work and honest pricing!

This review has nothing to do with the quality of the work, simply the lack of customer service offered by the company.

I had a conversation with the booking agent about the need to replace a shutoff valve.  No further questions surrounding the type of shutoff valve were asked by the booking agent.  That could have potentially solved the whole problem, as I knew exactly what type of valves were needed.

When the plumber showed up at my door, he took a look at two different types of shutoff valves in my apartment, and found he did not have the proper parts to replace them and told me he would have to run to the plumbing supply store.  At $170 an hour I had him verify that I would not be charged for his run to the plumbing supply store to which he promptly called up the main office.  

They insisted that i pay for the run to the supply store, so I told them they had two options:
1) To leave without billing me and I'll find someone else
2) To not charge me for the time it takes the plumber to go to the supply store

They chose option 1.  Now I just need to make sure I don't receive any bills in the mail where they would charge me for wasting 10 minutes of my time while they figured out that they were unprepared for the job.

Great company. They are neat, fast & professional, The worker named Mark is the best one , has all the tools , knows his plumbing , very respectful, I only want him & he is the only one that will come out on emergencies

Great experience! Ricardo responded quickly to my Yelp message, and was able to come fix the exhaust fan in my bathroom the very next day. Great quality of work and he was also very timely and tidy, which is something I haven't seen with other electricians. I highly recommend him!

Examined my boiler, gave a thorough diagnosis, and explained everything very clearly and with patience. Would recommend JV Mech to anyone!

These guys are the real deal - prompt, reliable, clean. well-equipped, skillful and hard-working.

In a past life I used to build homes for a living and I have dealt with my share of plumbers - often, these were not such good experiences.

I only wish I had met Robert and his crews a long time ago, because he
runs a company that knows what quality plumbing work should be.

My job (2 large bathrooms...) was fairly complicated and involved moving plumbing around and dealing with many precise and challenging dimensions, not to mention the finish work which was equally unusual.

Robert's crews never let a challenge deter them and were so upbeat in their attitudes and their approach to everything that my pain-in-the-neck job had presented them.

They would leave the job each day making sure everything was neat & clean and would show up on time (rare in this world today) ready to get to work, pumped and got right to it. All the building trades contractors could take a lesson from these guys.

Kudos to this company of well-trained men & women who know how to treat a customer with respect and it is very obvious that a lot of effort has gone into making sure that the job is done right.

So refreshing to deal with a quality organization !

strangely disappeared after paid deposit.  fraud ?

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