Best Businesses in New York

Our kitchen pipes froze during the recent extreme cold. We called numerous plumbers and he was one of the only ones to return our call and actually come out over the holiday weekend. Mike took his time to assess our issue checking how we were insulated in both the interior and exterior of the problem area by our kitchen sink. He was honest and reasonable. He could have easily installed the pipe warmer we originally thought needed. We would not have questioned it but told us based on the insulation, it was not required. We will not hesitate to call him in the future for our plumbing needs. Thanks Mike!!

A great, reliable company with extremely efficient knowledgable mechanics that can perform. These guys are amazing!

We had a drain freeze and break in our commercial building and these guys were at our warehouse within 15 Minutes from the time we called! This was more than impressive and our experience was outstanding.  Hands down the service and workmanship is the best. Call them now if your in need of plumbing. Don't bother looking for anyone else.

7/18/20:   Nassau county residence.  This was not an emergency as our basement slop sink blockage resolved on its own overnight.  The same thing happened  6 months ago so we decided to have our sub-main and  main pipes looked at where we suspected some intermittent blockage was occurring.  Richard had all 5 star reviews on yelp ( except for one 4 star review) and his website mentioned routine use of a CAMERA snake to get the job done at  $195,  with one year guarantee ( which is not offered by most in this line of work) . Pricing is reasonable and clearly stated online - so  prices are not based on your zip code or the size of your home. His stated working hours did not include sunday, so we scheduled with a neighborhood plumber whose fee was higher, charged extra $200 to use a camera should one be needed and offered no guarantee of his work.   But luckily, as I said, our sink blockage resolved on its own overnight -- so we canceled that appointment and made one with Richard on a weekday.  So glad we did that.  
The snake of his machine broke so Richard had to reschedule for the next day.  Such things happen.   He came today, on time, with a mask  (covid-19 )  and brought 2 large machines  ( snaking machine and a camera machine) on rollers to the basement.  On camera, we could see our submain and main pipes were clean till he got to around 59  feet out towards the street and found a large loose ball of roots that had grown by inserting itself in the junction area between 2 main pipes.  We have a large tree in front of our house.  This was definitely the culprit.  He had a rotary attachment tool to wack if off - which left a few short root ends behind.  He advised having this area snaked with a camera every 1-2 years cause the roots will surely regrow again.   It took 1.5 hours from time he rang our doorbell to time he left.  We thought such work would create a lot of splattering and mess -- but not at all.   THE CAMERA IS ESSENTIAL IN DIAGNOSING THE CAUSE OF THE BLOCKAGE AND PROVIDING VISUAL CONFIRMATION  THAT IT IS 100% REMOVED.  Otherwise, you are left guessing.   This fiber optic camera technology  is similar in principle to that used by cardiologists to see blocked arteries or to what GI docs use in colonoscopy.     Because he specializes only in this narrow trade of  unclogging drainage and sewer pipes  -- one can assume that his white truck has all the necessary equipment / tools to deal with a variety of blockage problems.  
His is a one man and one woman (his wife who answers the calls) business for the past 14 years.  He used to do electrical work way back when he was in the Navy in CA.  He grew up in Brooklyn, his business office is based in Massapequa.   He is professional,  mild-mannered and pleasant person to deal with.  Its hard to find an honest person to do work at your home who will NOT rip you off.   The only drawback with him is that since he is the only employee of his business, you may not always be able to avail of him in an emergency.  Usually, he does not work on Sundays which he reserves for family time.  But call to find out.   Right now, we are trying to find someone to replace our broken water heater but so far the plumbers we've spoken to charge exorbitant fees and try to sell you overpriced maintenance or warranty deals.  Thus, Richard is a great find.

I needed an outlet replaced as well as recessed into a concrete wall of a 130 year old house. Ciro responded immediately, came by the next day to look at everything and give an estimate- which was less than anyone else and very reasonable. He arrived the next morning early to fix it. Was super professional, cleaned up after himself, was fast and even answered questions about other things around the house. It looked better than I imagined and I'll be using him for all kinds of things going forward.

They arrived early and went through several steps to solve our problem. Had the necessary tools to deal with an odd situation. Explained and showed issue on camera during the process.

Outstanding Services! Very Reliable and Reasonable prices. I have recommended this business to all my family and friends.

Got the job done. Experienced, knew what to do, did it
& done. Perfect.  Snaked two drains.

Two separate issues threatened to leave our condominium without heat through this cold snap. These guys were professional and did a great job, but much more than that, they worked tirelessly to find a required part and made the extra effort to ensure we had it fitted, same day.

There is no question who will be calling next time we need plumbing repairs.

I needed help with a main line inspection last minute. Mike was quick to respond and came through without a fuss. Very dependable and fair.

I called to get a quote for installing radiant floor heating a week ago.  The receptionist told me they're too busy to take on renovation projects right now.  I thought that'd be it and went and called other plumbers.

Today I got a call back from the owner, and we discussed at length about my project (even though we both know they won't be contracted to do it).  He gave me sound advice and a wealth of valuable information.  Very classy!  I wish I could hire them for the job!!

I've been a customer for years. Tri-Star has amazing customer service, they are always reliable and are quick to problem solve and resolve all of my plumbing issues.  I recently had a plumbing emergency and Krzysztof Rekas from Tri-Star went above and beyond to help.  He is knowledgeable and explained everything that needed to be done for the job.  He acted with a sense of urgency and the work was completed  swiftly.  Highly recommend!

Ricardo was on time (actually earlier) than our appt.  He was fair and honest with his pricing of fixing my bathroom faucet and overflow plate.
I will definitely call him again next time I have any plumbing issues. Five stars!!

Jay was prompt to show up and diagnose the problem with my heating system and charged me  a reasonable amount for the job. Now he is on my speed dial. Thank you Jay and Pro Plumbing.

I have used Bob numerous times.  They just installed a new hot water heater at a house I have in East Meadow.  They are reliable, neat, professional and back up all of their work.  I highly recommend them.

strangely disappeared after paid deposit.  fraud ?

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