Best Businesses in New York

Michael did nothing short of save us last night. It was late and our basement bathroom suddenly had horrible sewage backup. We called several plumbers in the area. Not only did Michael respond but he was the only one who came out (even though all the other plumbers claimed to be 24/7 emergency services), he was very approachable, kind, and he didn't leave until the job was done. Afterwards, he gave us some tips and instructions for maintenance. His price was also very reasonable. We highly recommend him and are happy to have him as our permanent plumber. Thank you, Michael!

If people ask me, you know a good plumber? I say, No.  I know a GREAT plumber.  Smart & reliable John does great work at a great price.

Because he does the work RIGHT with quality materials, he may not be the cheapest quote, (he won't be the most expensive either), but trust me... he's the guy you wanna have do the work.

He also does heating and hot water coolers.  A good guy to know.

Great customer service. Although I did not use them, the owner did chat with me through the App and was very helpful. Thanks!!

Called Ciro for a very dangerous situation.  I had a rotted window frame with the pane suspended only by the bottom corner.  The bottom of the frame was leaning against the air conditioner.  At any time, the pane could have fallen out of the frame.

Ciro responded very quickly.  He came and gave me a reasonable estimate and completed this job and another issue.  He was on time and very professional.

Thank you very much Ciro for your quick attention.

Our experience with Zoom Drain was fantastic.  Although delayed John and Alex kept us updated on their arrival time.  They performed a video scope of a drain in a house we are about to purchase. They diagnosed the problem showed us options and we hired them on the spot for the repair of the clogged main line. They were professional and efficient. They had towels and made sure to clean everything when they were done. They even used bleach and made sure is was spotless
Honestly, a great experience that made us feel comfortable about the purchase of this home and their work. We will be calling them again for routine check ups and maintenance.

dispatch made an error with address and contact number and now cannot keep appt more making arrangements to fix their error.

Called on a Saturday at 1pm for emergency backup and staff was at my house 1hr later. The service was outstanding and Fidel was very helpful in explaining ever he was doing. I will continue to use and recommend this company.

Steve came at the arranged time. He quickly diagnosed the problem and repaired it within a half hour.  He was affordable.

I needed help with a main line inspection last minute. Mike was quick to respond and came through without a fuss. Very dependable and fair.

2nd time using them - again He arrived exactly on time, had everything he needed in the truck and had the job complete and me able to go to work in under an hour.  Jerry was so polite it and did a thorough job explaining what he was going to do, cleaning up after and explaining the bill.  Could not be happier with he service.

I've been a customer for years. Tri-Star has amazing customer service, they are always reliable and are quick to problem solve and resolve all of my plumbing issues.  I recently had a plumbing emergency and Krzysztof Rekas from Tri-Star went above and beyond to help.  He is knowledgeable and explained everything that needed to be done for the job.  He acted with a sense of urgency and the work was completed  swiftly.  Highly recommend!

Very disappointed. I spent hours finding an electrician who was avail at a specific time to coincide with our internet provider for my office.
CR said they would be there between 12-1 and confirmed by email.
They never showed up, and when I called, I kept getting a vmail response which says mailbox is full.
So I emailed them - and the person asked where they were and they responded asking me what time they were supposed to arrive. (didn't I request the time the day before and they confirmed that it was at noon? Just scroll up and look at the original email). By 2pm still nothing, and I had to cancel my other service person who I arranged to be there at the same time.
It seems like it is a one man show and no one knows what is going on.
I had such a busy day and spent so much time on arranging, that now it wasted a half day of work and added another day of work now b/c I have to try to arrange and find a new company  to coordinate with the internet company.

We had an emergency on January 17th, 2020.  Our heat was no longer turning on and it was approximately 20 degrees Fahrenheit outside (with the windchill).  We have a 6 month old infant, so the situation was very serious as the house dropped to 59 degrees Fahrenheit inside by 7pm.  We tried to handle the situation ourselves, but gave up and called Jay (the owner) at JV Mech.  He immediately answered the phone, gave me a reasonable  quote, and came over as promised within 2 hours after servicing two other clients.   He was very transparent and resolved our issue fairly quickly after going over every possible scenario.  I would highly recommend this company for HVAC issues because of their honesty, ability to quickly assess the situation, and extensive knowledge of HVAC systems.

I needed a plumber who could replace corroded pipes under the sink so a new dishwasher could be installed. Also decided to replace a leaky faucet, soap dispenser, and possibly the sink. I initially contacted a plumbing service I had used once in the past and scheduled appointment. No one ever showed up and no one ever called back to reschedule despite being assured twice that they would call. I'm so glad this happened because I found on YELP the BEST plumbing service on Long Island, Plumbwell. This will be a company I will use forever and recommend to friends and family.

Where do I begin. Bob the owner is highly professional, trustworthy, honest, caring and takes great pride in his company and service. He explained everything and offered alternatives with pros and cons for replacing the faucet. He also researched and tried to find an unusual shaped sink that is no longer available.He is extremely patient as the job was tough due to corroded and frozen pipes. While it took more time, he made sure the job was done right. He also made sure he cleaned up and took all the corroded parts away. He guaranteed his work for 2 years and should there be a problem, he emphasized I should not hesitate to call back.

I also need to compliment Sabrina who works in the office and does the scheduling. She accommodated my schedule needs and called as promised to confirm everything. She truly reflects Plumbwells commitment to high quality service.

This was a WOW experience and I'm so delighted I found a plumber I can trust and have confidence in thanks to YELP's reviewers. I highly recommend Plumbwell and Bob to anyone seeking a plumber they can trust.

strangely disappeared after paid deposit.  fraud ?

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