Best Businesses in New York, NY

My water heater broke down and I reached out to several contractors. Vuksani quoted a fair price and was the only one that could service me the same day.

The plumbers, Alfred and Erick, came on time and were very courteous. They did a solid job in less than two hours and took time to explain the new water heater to me. Five stars. I'll definitely go to Vuksani for future plumbing issues.

Sam was extremely prompt and professional in replying and although he was not able to help with my situation based on photos I provided, he kindly referred me elsewhere by phone.

In spite of the mixed reviews I decided to try Pipe Monkeys, which may be why my results, understandably, are also mixed.  On the plus side Kirk was personable enough, diligent and punctual.  I had two items that needed to be addressed, both in the tenants bathroom in the apt of my mom's house.  The main one was a leak which I assumed was from a worn rubber washer on the valve.  The other was a slow drain on the tub.  When he came he started on the leak but after changing the washers the leak continued and he said he couldn't fix it because the valve itself was worn and so the whole system would need to be changed.  He explained what it would require and the estimate of how much it would cost and then gave his suggestions of what he thought should be done.

He then snaked the tub being careful to give the disclaimer that if they were old pipes they may break but that he would be careful. Luckily and due to his care the pipes did not break and he was successful.  So Kirk was able to improve the flow and the tenants have since reported that there was a noticeable difference.  So very pleased w/the work.

The complaint I would have is w/his pricing.  I contacted Kirk a week before and he said he would look @ it and made an appt. The day before he came he called to verify the appt and to give me a quote. He said he'd have to see about the leak but it would probably be about $250-$300. When I asked him if this just for the leak he said that that was the price for both.  The price for unstopping the drain was $175 but if he was also able to stop the leak then it would then be around $250-$300. This seemed reasonable.  I also asked what manner of payment he accepted; he said cash, check or credit card.  I also asked if he provided a receipt (which I need to file for taxes) to which he answered: 'of course!

When he finished the job I told my mom, who had said beforehand that she wanted to pay by check.  I told Kirk and he said that actually w/first-time customers he preferred a credit card.  He then said it would be $299.  In the confusion and since my mom who is 97 wasn't understanding the situation she handed over her credit card and Kirk processed the payment.  It was later when I was reading my notes did I realize that he had said the price to snake the drain was $175 but IF he also fixed the leak it would be $275-$300.  So I'm not sure if there was a misunderstanding.  Or if he ultimately thought the replacing of the washers (which I provided) warranted the full price; or if he suddenly raised his price for the snaking. but for this reason I believe his prices were not reasonable.  It reinforces the fear of getting workers like plumbers and the reason why many people hesitate: because not only is it expensive but then the problem isn't solved anyway.  It doesn't help either that workers are hesitant to to give you an estimate.  The whole system of comparing quotes is an illusion since when Yelp submitted the job for quotes not one of 8 companies responded w/a quote.

So for what it's worth Pipe Monkeys does do professional successful work but there can be problems w/the pricing.

Michael came on very short notice to fix a noisy radiator in our baby's nursery. He quickly identified the problem and went above and beyond to make sure my wife and I were happy. He even gave some advice on balancing the steam heating system in our old house.

The short of it: I will definitely call him in the future should I need a plumber again.

I had a kitchen sink leak. Responded quickly and was a able to fix promptly. Not the cheapest, charged $180, but was professional and prompt. Sometimes worth spending a little extra for quality work and professionalism.

I had an urgent issue with a broken shower pipe and I was able to get a quick service call to my home on a Sunday. The job was done quickly and professionally and for a very reasonable price. I will surely use this plumber again. Recommended.

The plumber was friendly and attentive and helped me identify the problem with my water boiler

Desperately needed a plumber on a Sunday and my super was no where to be found. Olsi immediately called me back and was at my apartment within an hour. He unclogged my toilet within 2 minutes. Extremely fast, reliable, and affordable. Highly recommend!!

Christopher was really dedicated and spent a lot of time trying to figure out the best possible solution to our problem! He was also very friendly and polite.
Our problem is fixed and we would definitely recommend him!

We had a small leak in a kitchen sink. I called 3 plumbers and Kirill was the most responsive and least expensive. He came the next day and was on time and everything was done quickly. Would definitely recommend!

Josh came in less than 30minutes and within minutes he fixed my toilet. He's a really pleasant guy to deal with and a true professional. Josh told me what to steer clear of to make sure I try to avoid clogging my toilet again. I would definitely recommend Josh for plumbing services and wouldn't hesitate to call him up the next time around.

Had an issue where water was overflowing from the toilet and tub, called JP late night, came by within an hour and fixed my issues.

Really prompt, knowledgeable, and gave great advice. Many thanks for the help, would call upon again!!

Great service!  Tim came within 3 hours of my phone call for help. He texted 1/2 before hand as a heads up that he was on his way. Tim was respectful of my house and took his shoes off as soon as he came in. My bathtub was clogged and after some snaking, a shampoo bottle cap came out.  Thanks again Zabivay.  Tim was professional and courteous. You guys deserved the 5 stars.

Used for 2 projects, one for leaky sink and another for leaky sink and clogged drain.   He is very respectable person who gets the job done right and fast.  I would call again for any future plumbing issue.

I messaged them and I got a call right away but I didn't pick up since I didn't recognize the number & I get a lot of spam calls. So I got a text message from them stating they were the plumber I messaged. I asked which one since I messaged so many plumbers in the same day. After they sent a link with a message saying Leave a review.. which honestly turned me off at first because they haven't done anything yet. Anyway I started messaging them (which is always a good option to take, that way you get things in writing & they can't go back on their word or quote, hence the first message). I asked a couple of questions, but they didn't even respond back to either of my questions in the text, very Unprofessional, so we definitely passed on this company!

Contacted them, they were back in touch within 30 mins.as thery daid thry would be on my text.  They were considerate, clean and respectful.  I would call them again in a heartbeat. m

Nabil did an excellent job. I highly recommend him and this company. Also he was very patient with me. I was running late both times and he waited very patently. 5 stars

John is good people .
You cant go wrong with him .
I would refer him and his team

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