Best Businesses in New York, NY

Wanda is the best !   JMW saved me from a major DEP violation/fine with plumbing that was not up to code in my building.   They did this work quickly, expertly, and at a VERY fair price.   Others had quoted much more.  Wanda is very easy to communicate with and explained clearly what the problem was and how to handle it.  I will be calling JMW for all my plumbing needs in the future.

This guy us the best
The owner Mark trimble is a hands on owner and will be sure the work is done right
He is our plumber for our home in yardley pa and rental in Hamilton NJ
You will not be dissapponted

Very happy with the service, Mario is friendly, professional, and knowledgeable. I appreciated that without asking he and his assistant made sure they wore shoe covers to keep our floors clean and wore masks. During our initial appointment he assessed the issue and provided a few options for how to move forward with no pressure which I appreciated. The day of the work they installed our new toilet quickly and didn't leave any mess.

Martin O'Grady is knowledgeable and dependable.  When I needed the water service line to my house replaced due to a leak, I did my due diligence; I got all the estimates and did my research.  Not only did Mr. O'Grady offer a very competitive price; but he shared his knowledge so I could make a good decision.  He was punctual; followed up with all the necessary permits and his crew did a fantastic job.  They even worked with me to save my front yard lawn.  Martin and his crew are first rate.  If you have an issue with your water or sewer line, call them first and hire them after you talk to the rest.

I just had a very unfortunate run-in with this company. I was walking through a crosswalk (83rd Street at 3rd Avenue) when their van went way past the line (into the crosswalk) at a red light. I yelled, do you see the red light? and kept walking. A white man inside the car yelled after me, are you a cop? I responded, no, but I can get your license plate number (97185JZ, if my memory ten minutes later is correct). He then began yelling homophobic slurs at me: f*ggot, come take it up the ass, why don't you suck my dick? as I continued to walk up 3rd Avenue. I want to also note that there was a black man in the car (maybe another employee) who was not involved and tried to de-escalate the situation by telling the guy to calm down at one point and waving at me to keep going. This took place over about a minute at around 11am on 2/7/19.

wow i just call with an emergency, but is nobody available they are close on weekend and don't  have emergency contact personal for customers that is a real shame

My bathtub has been clogged for the past few days. The water would take forever to go down like a few hours. I tried Drano and using the plunger but that didn't help at all. I found this company because two other local companies did not answer the phone. They answered my call and had someone visit within the next hour! It was a very quick process, I'd say less than 10minutes! I highly recommend this place if you need something done right away! He explained what was wrong as well as the tools he was going to use for the procedure. They also take debit/credit card payments too for those who don't have cash  Thank you guys!!

I was very pleased with our service they came in and fixed our sink quickly and efficiently. I really appreciate them. They very nice, courteous and professional.

Branden is the best! Always helpful and patient even when he is super busy, which he always is. Great place. Enjoy doing business with them.

Tom and Safehaven plumbing did an excellent job installing a new shower faucet kit in our home. The team was professional, personable and sensitive to our request to wear masks in the house due to health issues in our family which we appreciated greatly! Lori was very helpful in scheduling the appointment and explaining what we would need to provide and what to expect.
The work was done extremely well, Tom discussed the plan with us before he began and completed it in a timely fashion. He was very meticulous in his work and the room was left very clean. I would highly recommend!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a great plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis.

I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home.

Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house.

The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that.

Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

Had the boys come out for a standard snake job on my main drain in Maplewood. Juan (tech 383)was prompt and did a fine job clearing the drain. He suggested I have a video sewer inspection because he felt there may have been an obstruction or potential separation in the line causing the initial issue. Had the video service with a few hrs of the drain clearing. Mike (tech 773) was equally as committed & professional as Juan. Good news - no obstruction, just old pipes. Other than that, all clear. Boys did a great job & would hire again.

I've never seen a water heater in worse condition than mine!

I heard about Pelham through my friend as I am new to New York City.  Pelham delivered very reliable service in a timely manner.  Greg was great over the phone and very accommodating with my requests.  I will definitely use them again!! :)

Great family owned feel!

It's 10:48 a.m. and I am still waiting for someone to show up for my 8:30 a.m. appt.  No one answers at the office.  No one returns my voicemail messages.  No answering service.  This is the second time I scheduled this appt. after they cancelled on me last week.  Well, at least they called to cancel before.  Now I guess they are just outright ignoring me and disrespecting my time.  Never calling them again.

So we rescheduled the job from last Friday to today, with the same estimate as last week, 8-11am.  This morning there was no confirmation call so we called in to verify that someone was coming.  We received confirmation after calling in and so the waiting started again.

Around 9am we were told that the technician was running into traffic in the 70s and should arrive within 30mins.  Then around 9:35am we received another update that the technician was still on the way and should arrive in 30mins......ok.  Then at 9:45am I was asked for photos of my faucet and told that the technician should arrive shortly.  At 10:45am, still no technician and no call.  At this point we call in and get told that the technician probably won't make it till after 11am, possibly after 11:30am.

So, appointment cancelled.  That was their second chance.  If you actually want a job done, then you may want to stay clear of a company who doesn't show up..........twice.

The customer service is horrible.  Incredibly overpriced ($275 to snake a toilet bowl) for a service that did not fix the problem.  The plumber claimed to have snaked 10 feet and later admitted it was at least 2 feet less than that.  Toilet broke again 2 days later.  Plumber was supposed to come back on a Friday, but had a family emergency.  Didn't bother calling to let me know that he would not be showing up.  Showed up the next morning 45 minutes late.  Blamed me for flushing things down the toilet despite the fact that I purchased the toilet paper he recommended and have flushed minimal amounts.  Wanted to charge another $175 to rebuild the toilet ($20 for parts).  Incredibly unprofessional and refused to spend more than 30 seconds looking at the toilet and diagnosing the actual problem.  Will NEVER call this place again.

This company is working by my apartment building and as they were loading pipes on to there cart they left it unattended and it dented my vehicle.There supervisor was standing there with them they just walked away and pretended like it didn't happen luckily for me another company was working there and told me what happened and now they don't take my calls and refuse to pay for the damages they did to my vehicle.

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