Best Businesses in New York, NY

A good plumber is hard to find but Juan is really excellent. Courteous, friendly and knowledgeable by the time he finished he had my old steam heat system running better than ever and at a very reasonable price.

Boris Mechanical fixed my plumbing problem on the same day in extraordinary circumstances and was the cheapest too.
I was abroad and had a renter when the bath started to clog up. Over five hours looking for someone to fix it affordably from a reputable service I found Boris. As I was both negotiating with others and trying to set times via email up Boris responded to each email within twenty minutes even before I had decided to go with them. In the end I saved 150 dollars and got the job done by 6:00pm that same evening. Incredible life-saver for me.

I had a cracked main sewer pipe in the basement that needed to fixed. Ardit was super responsive ,  did quality work and charged what I feel was a very fair price. Would definitely consider him for future projects.

This is an unfortunate update following my 5-star review a few years back. I tried to really like Paramus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before.
I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me.

What is the point of being in a Service industry if your first line of service - communication - is so atrocious?

I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that they left a message with the technicians, there's nothing more they can do?

I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians Okay, understandable as long as someone calls back, I thought.

Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls.

I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them.

So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with big commercial jobs like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers.

They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Great local plumber; reasonable prices and excellent service.  Very professional and always clean up when they're finished.

Lightning fast response. Anthony came out ASAP and did his absolute best to keep a messy situation under control. At the end of the day it was expensive, but it was done right on a Saturday night.

The worst dishonest plumber in our State. Please chose anybody but him, will be an improvement. He tries to build up the bill and steal from you at any and all costs. His workers call him from outside and get directions from John behind your back to repair things that aren't broken. He tried to charge me $750 to replace a $10 wax seal on the toilet and replace the lead band which was not cracked or broken. He uses PVC everywhere as he can't work with pipes. They lied and said it was cracked and needed to be replaced. He could never work in New York City where PVC and Pex are illegal. Moreover, he could never deal with New Yorkers or New York City Consumer Protection.

Parkset was the third plumbing company I called to help me fix a leaking sink at my place of business. The other two companies came in, looked at the job, charged me $100-$200, told me to go get a new sink, and walked out the front door. I called Parkset via a random google search and they had someone at my shop at 9am. They couldn't fix it on the spot but they told me what to do and what to get (as far as the new sink and fixture). The plumber even looked at pictures I sent him of sinks my local hardware store had in stock and gave me a yes or no on what would work. Parkset came back the next day and although the plumber who showed up this time first tried to say he couldn't do what needed to be done, the office called me within minutes and assured me they would get the job done (which required deconstruction of a custom made sink and removal of all the junk that wasn't working after ten years). I said I have a problem, and I needed it fixed, no matter what that means. They said they understood and would handle it. They told me they couldn't promise that they wouldn't have to cut the sink up into pieces (it was wood) but they managed to save the sink per my request and were done in an hour or two. They left the space in good working order and clean. I can't speak to the price (if it was high or low, we paid $800), but we were in crisis mode and I couldn't get anyone else to do the job. I am thoroughly please with their work ESPECIALLY with the admin and office side of things. I have called fixers so many times to make an appointment and they never even show up! Or they show up and do crappy work. The new sink works perfectly and I am very happy with the results. I would use Parkset again any time.

There plumber nyc fixed my toilet fast when I decided to use this company. He also showed up fast and he did not charge me much at all. He was very nice and very professional. If you need a plumber you found the best.

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

This company is excellent and friendly. Their prices are great and they even cleanup after completing the job.

We had Manley Plumbing to our residence twice in one week.  You came to our rescue . Once for plumbing and once for a water heater.  I absolutely recommend you to all our Bayonne friends and family,  Thank you.

I have been using Solo Plumbing for years and I highly recommend them. If you want honest, professional and a licensed plumber use this company. Adam the owner is amazing!. Nice to have someone you can trust!

When my radiator started leaking, Demar charged me $850 for a new steam vent and radiator valve. The plumber, who was 1.5 hrs late, made me pay on the spot with no explanation for the exorbitant charge. Demar has since ignored repeated requests for an itemized invoice from me and from my building manager.

I cant even give this place one star and after I explain you will see.On Saturday 12/03/16, I called for a clogged toilet.My tenants were calling and I could not take care of it, as I was working.I did a search for plumbers on Staten Island.Called the number on yelp which is a (non 718) area code.I asked questions, was I shopping for a price, of course that's my rite as a customer.I call the number back which is a (347) area code which called me.So in other words this company was called twice by mistake.The maniac calling me back starts cursing, telling I am a cheap bum.And that he hopes my sewer line breaks.No jerk off just shopping and getting a price.He tells me how because I woke him up at 12pm, he was charged $17.00, really.That he will call me 17 times and do harassing calls in the morning.Thats not very smart or professional.He goes on a profanity tirade and tells me to expect calls at 3am.Kept the harassing texts as proof of this individual, that he was going to F me up, which he texted me.Yeah ok,I want to do business with this company or anyone who hires a person like this.He wouldn't give his name.The harassing texts finally stopped with him being pissed for me asking questions.As I explained if this kept up, we can go to the Pct and file a police report.Your easy to identify and get arrested.All this drama just because your shopping around for a plumber.If you don't like customers shopping for prices and trusting the first person they speak, that tough.Its your business get use to it.And with luck I found a person much cheaper, then what he was telling me.Have many friends who work for the city(PD,FDNY, etc) and would never, ever recommend this company.

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