Best Businesses in New York, NY

Carlos is an amazing plumber!! He has done dozens of jobs for our family over the last year. He's reliable, hardworking, and always a pleasure to work with. Also, his prices are always fair. The number one thing that I love about this company is, anytime I call, they are there for me small or large job. He's punctual and dependable! All of those things make him an absolute pleasure to work with. Highly recommend this talented plumber and handyman!

I can't review their work. I called them to take over a job and the said they would review current status online. When they called me back it didn't seem like they had looked into the job. However they seem confident that they could do it. Their rate is the same rate I pay my construction lawyer so that gives you an idea.

I needed a sewer clean up ASAP!! Sinani came within 1 hour  did an assessment, explained the problem and within 30 minutes all clear and running as water pipes should.  With an 86 yr old in the house running water is a must  Thanks a million Sinani

I used this plumber named Brett to replace my broken hot water valve under the sink to connect to a replacement dishwasher. I paid $185.00  After he and his partner left, it leaked. We called and told us to buy a plug. My husband went to Home Depot, Lowe's and other plumbing stores with no success. Brett sent his assistant the following day and purchased more plumbing supplies. I paid another $50.00. It leaked again. I called and emailed repeatedly for days with no response. In spite of their 90 days guarantee, they did not honor it. It is disgusting and deplorable. I would not recommend this plumbing company.

Responsive, professional, neat and downright nice.  Could not ask for more!

After recently moving to Cliffside Park NJ,  Lenny and his son were able to fix a couple of plumbing issues we encountered in our first two weeks. Lenny communicated well, provided estimates, worked fast and even came out once and didn't charge us for a fast fix. Highly recommend!

I can't believe how quickly everything was done!

I had a leak in my basement and also a malfunctioning kitchen sink that was causing me a ton of anxiety!

I left John a voicemail at around 8AM and got a call back about 20 minutes later asking about the issue. He told me he would have a few members of his crew at my house within an hour.

By 10:30AM, everything was fixed, clean and functioning perfectly as expected! John, one of the plumbers who was dispatched for the job, also gave me some tips on maintaining my (very old) steam boilers.

I really enjoy that I'm able to support a local business and will be calling John Degrace again for any other plumbing and heating jobs!

My overall experience with Parkset has been pleasant. They were able to respond promptly to my emergency which was a heating pipe that broke.  What makes Parkset great is that they are skilled plumbers plus Tom and his staff know how to provide excellent customer service!

There plumber nyc fixed my toilet fast when I decided to use this company. He also showed up fast and he did not charge me much at all. He was very nice and very professional. If you need a plumber you found the best.

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

This company is excellent and friendly. Their prices are great and they even cleanup after completing the job.

Main stack broke today. Called them up and they promptly and efficiently fixed the problem. I would recommend them to you use. Fair price too!!!

Adam is horrible. Never returns phone calls. Called him several times. He doesn't guarantee his work. I don't recommend him!! Find a REAL plumber that makes returning their customers phone calls a priority.

They seem to be the default option for plumbing in my building. So, I have had to use them a couple of times. That, and my super is pretty useless when it comes to plumbing.

Pros:
1. They get the work done. The plumbers are pretty professional and show up more or less on time.
2. 24-hr emergency line - They are available round-the-clock, good for weekend clogged-toilet emergencies (especially if you have kids with a penchant for flushing things down the toilet!).

Cons:
1. Scheduling seems to be a pain. They give you an 8am-4pm timeframe which will only be shortened the morning of the job. So, it is very hard to plan your time effectively while waiting for them.
2. The daytime and evening phone lines are completely separate and seem to have no coordination between the two. I recently called up the regular line at 3pm and was told someone would be there between 4 and 6pm. When I called at 5:30, the operator claimed he had no idea about my request and had to put in a new job. The plumbers finally made it at 7:30pm!
3. Billing - Like one of the previous reviewers mentioned, get an estimate when possible, and make sure you keep track of the time. They have a tendency to pad hours. Also, I had a bad experience recently when the plumber who initially came during the day (at the regular rate) did not do a thorough job, and I was forced to call Demar back that same evening to fix the issue at the overtime rate. They definitely try to scam you into paying overtime, so be careful.
4. This might be specific to the overtime guys. The guys who came and fixed my toilet would not seal it back to the floor. I have had to call Demar back to schedule a separate job to do that. Very annoying!

I cant even give this place one star and after I explain you will see.On Saturday 12/03/16, I called for a clogged toilet.My tenants were calling and I could not take care of it, as I was working.I did a search for plumbers on Staten Island.Called the number on yelp which is a (non 718) area code.I asked questions, was I shopping for a price, of course that's my rite as a customer.I call the number back which is a (347) area code which called me.So in other words this company was called twice by mistake.The maniac calling me back starts cursing, telling I am a cheap bum.And that he hopes my sewer line breaks.No jerk off just shopping and getting a price.He tells me how because I woke him up at 12pm, he was charged $17.00, really.That he will call me 17 times and do harassing calls in the morning.Thats not very smart or professional.He goes on a profanity tirade and tells me to expect calls at 3am.Kept the harassing texts as proof of this individual, that he was going to F me up, which he texted me.Yeah ok,I want to do business with this company or anyone who hires a person like this.He wouldn't give his name.The harassing texts finally stopped with him being pissed for me asking questions.As I explained if this kept up, we can go to the Pct and file a police report.Your easy to identify and get arrested.All this drama just because your shopping around for a plumber.If you don't like customers shopping for prices and trusting the first person they speak, that tough.Its your business get use to it.And with luck I found a person much cheaper, then what he was telling me.Have many friends who work for the city(PD,FDNY, etc) and would never, ever recommend this company.

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