Best Businesses in New York, NY

Carlos is an amazing plumber!! He has done dozens of jobs for our family over the last year. He's reliable, hardworking, and always a pleasure to work with. Also, his prices are always fair. The number one thing that I love about this company is, anytime I call, they are there for me small or large job. He's punctual and dependable! All of those things make him an absolute pleasure to work with. Highly recommend this talented plumber and handyman!

I can't review their work. I called them to take over a job and the said they would review current status online. When they called me back it didn't seem like they had looked into the job. However they seem confident that they could do it. Their rate is the same rate I pay my construction lawyer so that gives you an idea.

I needed a sewer clean up ASAP!! Sinani came within 1 hour  did an assessment, explained the problem and within 30 minutes all clear and running as water pipes should.  With an 86 yr old in the house running water is a must  Thanks a million Sinani

Brett Pagan, owner of Paramus Plumbing/HVAC, is a 5-Star gem.

After waking up to a flooded basement and finding out that our regular plumber could not or would not replace our failed sump pump today, we were forced to find a plumber today who would take care of our emergency.

We were very fortunate to find Brett, a really-good person and capable plumber who recognized that we were in a bind, replaced (in his words, 'no problem') the sump pump and charged us a fair price...emergency or not,

Highly recommended!!!!

Alan

I've used Plumbing Pro three times and I'm consistently impressed. Yesterday I called as an emergency just before 8am and they were at my house within 28 minutes. I've found all the folks at Plumbing Pro to be super nice and friendly and also very efficient and respectful of keeping our home clean. They clearly know their stuff and are very good at explaining what's happening. The cost is reasonable and I'm happy to recommend them. It's great knowing that there's such a responsive and reliable local company.

I phoned for urgent help - a burst pipe - and the man who answered hung up on me as I tried to explain the issue. I called back and He very rudely told me that he cannot fix a burst pipe and hung up again! This is unprofessional and totally unnecessary on a day that is meant to be one of goodwill! I'm disgusted.

Thank you for the awesome furnace repair service!

My husband hired John Degrace plumbing this winter to fix our furnace which turned into a month long debacle being mismanaged by another plumbing business. I should name them here for what they put us through, but I'll leave that to my husband's discretion.

Suffice it to say, John Degrace's team showed up at our home and had zeroed in on the issue and fixed it within 3 hours. I can quote my husband as saying, from introduction to cleanup, these gentlemen were courteous, knowledgeable and professional.

Thanks John Degrace and team. You came into our home and left it better off than when you arrived.  We were grateful for your service and will definitely use you again for our plumbing needs.  Ps, you blow your competition away with your excellent customer service. Please, keep up the good work.

I had a leak in my plumbing right after the water main shutoff valve in the house, and as fate would have it the leak got worse right after a big snowstorm. I called no less than 5 plumbers and even when I finally got the attention of one of them they scheduled me 3 times and never showed up any of those times. Then I called Parkset. Tom diagnosed the problem and a few hours later dispatched a team, which was Ray and Junior. They spent a considerable amount of time with the fitting, and eventually got it repaired. The cost was quite reasonable. They were also able to give me some advice about preventative maintenance.

Don't mess around. Call Parkset first!

There plumber nyc fixed my toilet fast when I decided to use this company. He also showed up fast and he did not charge me much at all. He was very nice and very professional. If you need a plumber you found the best.

They were responsive and reliable, and were available to arrive on the same day. I needed to repair my kitchen sink pipe and Tony took care of it in just a couple of hours. Great service! Will keep them in mind for future needs.

This company is excellent and friendly. Their prices are great and they even cleanup after completing the job.

Unfortunately these guys don't know anything about customer service called them for a job, two of the guys came to look at it they said they'll contact me with a price how much is gonna cost.. they also made an appointment for the next day to come... no one showed up, no one called me to tell me if they're going to take the job or not... I had to call someone else, these people are the worst in customer service it is what it is I would just stay away from them

Great guys. They've now come twice to our house and are super thorough. Very fast service when I had a leak too.
Thanks!

They seem to be the default option for plumbing in my building. So, I have had to use them a couple of times. That, and my super is pretty useless when it comes to plumbing.

Pros:
1. They get the work done. The plumbers are pretty professional and show up more or less on time.
2. 24-hr emergency line - They are available round-the-clock, good for weekend clogged-toilet emergencies (especially if you have kids with a penchant for flushing things down the toilet!).

Cons:
1. Scheduling seems to be a pain. They give you an 8am-4pm timeframe which will only be shortened the morning of the job. So, it is very hard to plan your time effectively while waiting for them.
2. The daytime and evening phone lines are completely separate and seem to have no coordination between the two. I recently called up the regular line at 3pm and was told someone would be there between 4 and 6pm. When I called at 5:30, the operator claimed he had no idea about my request and had to put in a new job. The plumbers finally made it at 7:30pm!
3. Billing - Like one of the previous reviewers mentioned, get an estimate when possible, and make sure you keep track of the time. They have a tendency to pad hours. Also, I had a bad experience recently when the plumber who initially came during the day (at the regular rate) did not do a thorough job, and I was forced to call Demar back that same evening to fix the issue at the overtime rate. They definitely try to scam you into paying overtime, so be careful.
4. This might be specific to the overtime guys. The guys who came and fixed my toilet would not seal it back to the floor. I have had to call Demar back to schedule a separate job to do that. Very annoying!

I cant even give this place one star and after I explain you will see.On Saturday 12/03/16, I called for a clogged toilet.My tenants were calling and I could not take care of it, as I was working.I did a search for plumbers on Staten Island.Called the number on yelp which is a (non 718) area code.I asked questions, was I shopping for a price, of course that's my rite as a customer.I call the number back which is a (347) area code which called me.So in other words this company was called twice by mistake.The maniac calling me back starts cursing, telling I am a cheap bum.And that he hopes my sewer line breaks.No jerk off just shopping and getting a price.He tells me how because I woke him up at 12pm, he was charged $17.00, really.That he will call me 17 times and do harassing calls in the morning.Thats not very smart or professional.He goes on a profanity tirade and tells me to expect calls at 3am.Kept the harassing texts as proof of this individual, that he was going to F me up, which he texted me.Yeah ok,I want to do business with this company or anyone who hires a person like this.He wouldn't give his name.The harassing texts finally stopped with him being pissed for me asking questions.As I explained if this kept up, we can go to the Pct and file a police report.Your easy to identify and get arrested.All this drama just because your shopping around for a plumber.If you don't like customers shopping for prices and trusting the first person they speak, that tough.Its your business get use to it.And with luck I found a person much cheaper, then what he was telling me.Have many friends who work for the city(PD,FDNY, etc) and would never, ever recommend this company.

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